# ElevateOS > ElevateOS is the resident experience platform for multifamily: unified technology for residents and staff, access control and smart home on the hardware you already own, and hotel-style services and resident events run for you. Canonical site: https://www.elevateos.com Last updated: 2026-10-22 ## Company https://www.elevateos.com/about Elevated Lifestyles Inc. Elevated Living Chicago, IL, US https://www.elevateos.com/about https://www.linkedin.com/company/elevateos https://www.facebook.com/elevatedlivingnow https://www.instagram.com/elevatedliving/ https://www.youtube.com/@elevateoshq https://www.elevateos.com/facts 1,500+ communities 800,000+ residents 50+ integrations $100M+ ancillary income generated 10,000+ service providers $0 venture capital https://www.elevateos.com/solutions/canada ElevateOS Canada Inc. Mississauga, ON, CA https://www.elevateos.com/blog Konrad Koczwara, Founder and CEO https://www.linkedin.com/in/konrad-koczwara-89257453/ https://www.elevateos.com/blog Mitch Karren, Chief Product Officer https://www.linkedin.com/in/mitchkarren https://www.elevateos.com/blog Mario Koterba, Chief Revenue Officer https://www.linkedin.com/in/mario-koterba-4aa658b9 https://www.elevateos.com/demo Book a demo https://www.elevateos.com/ ### One app for everything your building does. ElevateOS is the resident experience platform for multifamily: unified technology for residents and staff, access control and smart home on the hardware you already own, and hotel-style services and resident events run for you. Built for the resident experience, not rent collection, so owners attract residents, keep them longer and spend less running the building. Good evening, Maya Your Brand 2 packages Rooftop Request 71° Cleaning Guests Tonight Wine tasting · 7pm · Sky Lounge Trusted by the teams behind 1,500+ communities A Class A community often pays 8 to 12 vendors, $10 to $20 per unit every month, for software that doesn't talk to itself. Class B and C communities often carry 4 to 6. And the resident app that came with the property management software was built to collect rent, not to run or measure the resident experience. Rent, the front door, packages and amenity bookings each live in a different app with its own login, and residents stop using half of them. Locks, intercoms and thermostats each come with their own app, their own login and their own support line. Every other resident app is a line item: a cost every month, with nothing paid back to the owner. Most property managers aren't event planners, so resident events get skipped or fall flat. ElevateOS replaces all of it with one system in four parts. Unified technology, hotel-style services and resident events for owners, developers and property managers across the US and Canada. Four things the resident app that came with your property management software doesn't do. Each works on its own and works better together, building by building. 01Unified Technology Residents get the door, packages, payments, amenity bookings, services and events in one app with the building's brand. Staff run packages, work orders, the front desk and announcements from one place, synced two-way with 7 PMS platforms. 02Access Control & Smart Home 50+ integrations across keyless entry, unit locks, access control, intercoms, thermostats, package lockers and elevators. Keys reach the resident's phone at move-in and are revoked at move-out, straight from the PMS. 03Hotel-Style Services Housekeeping, dog walking, grooming, personal training, car detailing and more from 10,000+ vetted, background-checked providers across the US and Canada. Residents book and pay in the building's app, and the owner earns a share of every booking. 04Resident Events Resivents, the events arm of ElevateOS, gives each building a dedicated event planner, a marketing kit, setup and breakdown, and a catalog the team books from the portal. Hardware-agnostic and PMS-agnostic by design. $100M+ in ancillary income generated on the platform. At Apartments at City Center, the revenue share covered the platform in three months. Visitor Parking, the Package Room and Amenity Pass all started as customer requests. Bootstrapped, profitable and still independent, with $0 venture capital. As of October 2026. Pricing. Per unit, quoted per building, for the modules you turn on. Services are resident-paid and share revenue with the owner. Security. SOC 2 Type II certified, independently audited for security, availability and confidentiality. Residents unlock doors, let guests in and answer the intercom from their phones, control smart home devices, pay rent and services, book amenities and RSVP to events. They also order on-demand services, submit maintenance requests with photos and get building announcements the moment they go out. The onsite team gets one management portal for resident communications, packages, guest check-in, amenity and event management, and service bookings. Automated onboarding emails go out without anyone touching them, and engagement data shows which residents use what, so there are fewer dashboards and fewer phone calls. ElevateOS connects 50+ integrations, so a building keeps the hardware it already owns: unit locks from SALTO, dormakaba, igloohome, Latch, Rently, PointCentral, Schlage, Yale and ASSA ABLOY Visionline; access control from Brivo, Avigilon Alta, Kastle, HID, Gatewise and PDK; intercoms from ButterflyMX, Swiftlane, 2N, Comelit, Aiphone, DoorBird and Akuvox; thermostats from ecobee, Honeywell, Google Nest, Daikin, CoolAutomation and PointCentral; package lockers from Luxer One, Parcel Pending, Package Concierge and Hello Package; and Otis elevators. It also syncs with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, connects Stripe, Twilio, HubSpot and Reputation.com, and builds any integration a property asks for. Yes. ElevateOS syncs residents and leases two-way with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, and pushes credentials from the PMS to the access system automatically. ElevateOS does. Housekeeping, fitness, massage, pet care, handyman, private chef and more are vetted, staffed and managed by ElevateOS, in every market across the US and Canada. Yes, through Resivents, the ElevateOS resident events and programming brand, which plans and runs the programming while residents RSVP in the app. The community gets the events without adding them to the onsite team's workload. Two ways. It consolidates 8 to 12 point solutions into one vendor, and it creates income from on-demand services, paid amenities, visitor parking, ticketed events and an in-app Market Shop, shared with the owner. ElevateOS is priced per unit, per month, based on the modules a property uses. Before signing, each property gets a side-by-side of its current stack against ElevateOS, showing savings per unit, annual savings and payback on any hardware, with third-party license fees broken out separately. Yes. ElevateOS is SOC 2 Type II certified, independently audited over a sustained period for security, availability and confidentiality, and the full report is available on request. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - 01Unified TechnologyOne login for residents and staff. - 02Access Control & Smart Home50+ lock, intercom and thermostat brands. - 03Hotel-Style Services10,000+ vetted providers, booked in the app. - 04Resident EventsPlanned, staffed and run for you. - 01Too many apps and loginsRent, the front door, packages and amenity bookings each live in a different app with its own login, and residents stop using half of them.Unified Technology - Too many apps and logins - 02Hardware that works aloneLocks, intercoms and thermostats each come with their own app, their own login and their own support line.Access Control & Smart Home - Hardware that works alone - 03Amenities that only cost moneyEvery other resident app is a line item: a cost every month, with nothing paid back to the owner.Hotel-Style Services - Amenities that only cost money - 04Community nobody has time to runMost property managers aren't event planners, so resident events get skipped or fall flat.Resident Events - Community nobody has time to run - Fort LauderdaleAlluvion Las Olas10x amenity incomeFrom $1,500 to $15,000+ a month from the same amenities, once residents could book and pay in one app. - ChicagoWolf Point East$30,000+ a month in servicesHousekeeping, training and pet care booked inside the building's app, with a share paid to ownership every month. - DallasThe Victor$32,000+ in bookings in one monthA sky lounge, pool deck and private dining that used to be booked by email, often for free. Now residents book and pay in the app, and the calendar is full. - ChicagoOptima Signature6 portals to 1. Zero "which app?"Six resident portals became one branded app. The front desk got hours back every day. - NaplesMagnolia Square7x resident engagementGroup activity up 300%. A sixty-person running club and a dog owners' meetup residents planned themselves. - AtlantaThe Hadley3,200 pickups a month. Zero at the desk.Package lockers and the front door on one screen. Three apps became one. - Washington DCApartments at City CenterPaid for itself in 3 months.The revenue share covered the platform within one quarter, then kept adding NOI. The only tech line on the income side. - United StatesAvenue5 Residential portfolio+117% services revenueOne services partner, one dashboard and a new revenue line across the portfolio. - West LafayetteVERVE West LafayetteTurn week in 4 days. 9 in 10 residents active.Photo inspections on every unit by Thursday, August packages cleared the same day, and the deposit arguments never happened. - TorontoWest House4 apps to 1SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. - Jersey CityThe JournalThe app residents open every day.Residents book the lounge, order the cleaner, track packages and message the desk before they leave for the PATH. Weekend amenities fill up and every message gets a same-day answer. - ChicagoPrairie ShoresThousands of residents. Every tower. One app.Work orders close faster with photos on every ticket, one announcement reaches every tower at once, and packages clear the day they arrive. - See all customer stories - One login for residents and staff, built for the resident experience. - Resident engagement data a PMS doesn't capture: app use, amenity bookings, event attendance and work order ratings, building by building. - Every work order carries time to assign, schedule and close, so regional teams compare buildings without asking for reports. - One login replaces the separate apps for doors, packages, amenities and services. - Keep every lock, intercom and thermostat. Run them all from one app. - 385 certified devices across 50+ brands, with nothing ripped out. - No reprogramming when residents move in or out. - A brand that isn't listed gets built on request. - Hotel-style services residents pay for and owners earn from. - An amenity that adds income instead of cost: $100M+ in ancillary income generated on the platform. - A resident with a favorite groomer or trainer in the building has one more reason to renew. - Vetted and managed by ElevateOS, so the onsite team doesn't manage vendors. - Resident events that build community, run for you. - Wine tastings, rooftop yoga, holiday markets and dog socials. - Flyers, emails and social posts made for every event. - 200,000+ events and classes held on the platform. - Nothing gets ripped out. - Pays for itself. - Built on request. - Independent & profitable. - By role · 8 - Owners & Asset Managers - Regional Operations - Onsite Teams - Front Desk & Concierge - Maintenance Teams - IT & Innovation - Leasing Teams - By asset class · 12 - Class A - Class B and market-rate - Class C and value-add - Affordable - Student housing - Build-to-rent and SFR - Active adult and senior - By problem · 16 - Grow ancillary income - Consolidate the tech stack - Cut per-door and per-unit fees - Increase renewals - Reduce staff workload - Centralize operations - Fix the package room Q: What is ElevateOS? A: ElevateOS is the resident experience platform for multifamily: unified technology for residents and staff, access control and smart home on the hardware you already own, and hotel-style services and resident events run for you. Q: What can residents do in the app? A: Residents unlock doors, let guests in and answer the intercom from their phones, control smart home devices, pay rent and services, book amenities and RSVP to events. They also order on-demand services, submit maintenance requests with photos and get building announcements the moment they go out. Q: What does the onsite team get? A: The onsite team gets one management portal for resident communications, packages, guest check-in, amenity and event management, and service bookings. Automated onboarding emails go out without anyone touching them, and engagement data shows which residents use what, so there are fewer dashboards and fewer phone calls. Q: Which integrations does ElevateOS work with? A: ElevateOS connects 50+ integrations, so a building keeps the hardware it already owns: unit locks from SALTO, dormakaba, igloohome, Latch, Rently, PointCentral, Schlage, Yale and ASSA ABLOY Visionline; access control from Brivo, Avigilon Alta, Kastle, HID, Gatewise and PDK; intercoms from ButterflyMX, Swiftlane, 2N, Comelit, Aiphone, DoorBird and Akuvox; thermostats from ecobee, Honeywell, Google Nest, Daikin, CoolAutomation and PointCentral; package lockers from Luxer One, Parcel Pending, Package Concierge and Hello Package; and Otis elevators. It also syncs with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, connects Stripe, Twilio, HubSpot and Reputation.com, and builds any integration a property asks for. Q: Does it work with Yardi? A: Yes. ElevateOS syncs residents and leases two-way with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, and pushes credentials from the PMS to the access system automatically. Q: Who staffs the on-demand services? A: ElevateOS does. Housekeeping, fitness, massage, pet care, handyman, private chef and more are vetted, staffed and managed by ElevateOS, in every market across the US and Canada. Q: Does ElevateOS run resident events? A: Yes, through Resivents, the ElevateOS resident events and programming brand, which plans and runs the programming while residents RSVP in the app. The community gets the events without adding them to the onsite team's workload. Q: How does ElevateOS pay for itself? A: Two ways. It consolidates 8 to 12 point solutions into one vendor, and it creates income from on-demand services, paid amenities, visitor parking, ticketed events and an in-app Market Shop, shared with the owner. Q: How is ElevateOS priced? A: ElevateOS is priced per unit, per month, based on the modules a property uses. Before signing, each property gets a side-by-side of its current stack against ElevateOS, showing savings per unit, annual savings and payback on any hardware, with third-party license fees broken out separately. Q: Is ElevateOS SOC 2 certified? A: Yes. ElevateOS is SOC 2 Type II certified, independently audited over a sustained period for security, availability and confidentiality, and the full report is available on request. https://www.elevateos.com/about ### We build the operating system for the resident experience. Nobody else does. Chicago · Toronto. Bootstrapped since day one. ElevateOS is rental management software for every rental type, and the same platform runs condo, HOA and strata communities and live-work-play campuses where residents, office tenants and the public share one site. It is built by Elevated Lifestyles Inc. of Chicago, Illinois, with ElevateOS Canada Inc. in Mississauga, Ontario, and serves 1,500+ communities across the US and Canada. ElevateOS includes a white-labeled resident app, the Staff App, a web portal and digital signage, organized in four pillars: Engage, Operate, Connect and Concierge. It connects to 50+ integrations and 7 PMS platforms. ElevateOS is bootstrapped and profitable, and is SOC 2 Type II certified. See all company facts. ElevateOS started in Chicago with one idea: the building should run on one app. Not a rent app, a door app, a package app and a gym app with four logins and four support lines. One app, wearing the property's brand, doing everything a resident needs and everything a staff member has to manage. Today ElevateOS runs 1,500+ communities across the United States and Canada for the teams behind Hines, Greystar, CBRE, Avenue5, Bozzuto, Willow Bridge, Cushman & Wakefield, Morguard, Onni and Kennedy Wilson, across Class A, B and C, affordable, student, build-to-rent, active adult, condo and mixed-use communities. The platform spans four pillars, Engage, Operate, Connect and Concierge, 50+ hardware integrations, seven property management systems, a staffed services marketplace in every market and an events company called Resivents. We did it without venture capital. ElevateOS is bootstrapped, profitable and growing on word of mouth, which means every decision is made for the customer in the building, not for a board in a conference room. When the market couldn't deliver, we built our own hardware. When a customer needed a module that didn't exist, we built that too. Founded in Chicago as an amenity management company. The first building was EnV Chicago, a Lincoln Property Company community, and 10 to 15 more followed within months. More than 100 properties across downtown Chicago. Renamed Elevated Living and launched the resident app, built to bring the whole resident experience into one platform. Acquired Vibe Up Living, a Chicago competitor, and took over its operations across its Chicago buildings. National expansion across the US. A community on the platform won Gold for Technology at the 2021 Multi-Housing News Excellence Awards. Became ElevateOS: the app grew into a full operating system for the resident experience. Opened to condos and HOAs, and acquired RightFit Personal Training. Expanded to Canada. 1,500+ communities across the US and Canada. Every building should run on one system: technology, service providers and resident engagement working together. Experiences, not ads, are how communities attract and keep residents. Fitness centers, amenities and on-site retail are tools for building community, not just line items. We imagine a future where buildings and their services are powered by a single solution. By combining technology with human-powered hospitality, we aim to be the best resident experience solution in North America. Founder and CEO Konrad founded the company in 2014 as an amenity management business while earning his Doctor of Physical Therapy at Northwestern University, and launched the resident app in 2018. He has grown it into a platform serving 1,500+ communities across the US and Canada, funded by reinvested profits rather than venture capital. REjournals named him a CRE Future Leader in 2021. Chief Product Officer Mitch co-founded SmartRent and served as its Chief Product Officer, and before that led product at Colony Starwood Homes, where he directed the first national deployment of enterprise smart home systems for the rental industry. He joined ElevateOS in 2024 to lead product and strategy. Chief Revenue Officer Mario spent a decade in fitness operations, rising to National Director of Fitness at XSport Fitness, and has been an ElevateOS investor since 2020. As Chief Revenue Officer he leads sales and partnerships, and he co-hosts the Office Hours podcast. Chief Technology Officer Daniel has been with ElevateOS since 2018, the year the resident app launched, and leads engineering as Chief Technology Officer. We're private and we're profitable, and that gives us something most of this industry doesn't have: time. We don't build for the next quarter or the next funding round. Every product we ship and every investment we make is aimed five to ten years out, at where multifamily is going, not where it has been. That is the promise behind ElevateOS: we will be here, and we will keep building. Konrad Koczwara, Founder and CEO ElevateOS is rental management software for every rental type, and the same platform runs condo, HOA and strata communities and live-work-play campuses where residents, office tenants and the public share one site. It is built by Elevated Lifestyles Inc. of Chicago, Illinois, with ElevateOS Canada Inc. in Mississauga, Ontario, and serves 1,500+ communities across the US and Canada. ElevateOS includes a white-labeled resident app, the Staff App, a web portal and digital signage, organized in four pillars: Engage, Operate, Connect and Concierge. It connects to 50+ integrations and 7 PMS platforms. ElevateOS is bootstrapped and profitable, and is SOC 2 Type II certified. A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community, including communication, maintenance, packages, access control, amenities, events, payments and services, in one branded app. ElevateOS is the resident experience operating system used by 1,500+ multifamily communities. No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. Yes. ElevateOS Canada Inc. serves communities in Ontario, British Columbia and Québec, including Morguard and Onni. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - 2014 Founded in Chicago as an amenity management company. The first building was EnV Chicago, a Lincoln Property Company community, and 10 to 15 more followed within months. - 2014 - 2017 More than 100 properties across downtown Chicago. - 2017 - 2018 Renamed Elevated Living and launched the resident app, built to bring the whole resident experience into one platform. - 2018 - 2020 Acquired Vibe Up Living, a Chicago competitor, and took over its operations across its Chicago buildings. - 2020 - 2021 to 2023 National expansion across the US. A community on the platform won Gold for Technology at the 2021 Multi-Housing News Excellence Awards. - 2021 to 2023 - 2024 Became ElevateOS: the app grew into a full operating system for the resident experience. - 2024 - 2025 Opened to condos and HOAs, and acquired RightFit Personal Training. - 2025 - 2026 Expanded to Canada. 1,500+ communities across the US and Canada. - 2026 - Konrad Koczwara - Mitch Karren - Mario Koterba - Daniel Samotys Q: What is a resident experience operating system? A: A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community, including communication, maintenance, packages, access control, amenities, events, payments and services, in one branded app. ElevateOS is the resident experience operating system used by 1,500+ multifamily communities. Q: Is ElevateOS venture-backed? A: No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. Q: Does ElevateOS work in Canada? A: Yes. ElevateOS Canada Inc. serves communities in Ontario, British Columbia and Québec, including Morguard and Onni. https://www.elevateos.com/demo ### See your building run on one app. Thirty minutes. ElevateOS opens the demo on the module pack for your asset class, then shows the branded resident app, Staff App and portal with your PMS and hardware connected. For one property, bring the property manager and regional leader. For a portfolio, include operations, IT and the asset manager. ElevateOS tailors the thirty minutes to the room. No sales deck. No slideware. A working platform with your name on it. The ElevateOS demo is thirty minutes. Portfolio reviews can run longer when the team wants to compare buildings. No. ElevateOS demonstrates against a sandbox for the PMS you name. Live credentials are handled during onboarding. Yes. Name the lock, intercom and locker brands in the form so the demo can focus on those integrations. No. The ElevateOS demo shows the resident app, Staff App and portal working together. ElevateOS provides a proposed module set and one commercial model for the building or portfolio. - Your PMS synced, your locks and intercom in the app, your branding on the home screen - The Staff App scanning packages, closing work orders and checking in a guest - The OPEX swap for your building: current spend, consolidated spend, projected revenue share Q: How long is the ElevateOS demo? A: The ElevateOS demo is thirty minutes. Portfolio reviews can run longer when the team wants to compare buildings. Q: Do we need to provide PMS credentials? A: No. ElevateOS demonstrates against a sandbox for the PMS you name. Live credentials are handled during onboarding. Q: Can ElevateOS show our actual hardware? A: Yes. Name the lock, intercom and locker brands in the form so the demo can focus on those integrations. Q: Is the demo a slide presentation? A: No. The ElevateOS demo shows the resident app, Staff App and portal working together. Q: What happens after the demo? A: ElevateOS provides a proposed module set and one commercial model for the building or portfolio. https://www.elevateos.com/facts ### ElevateOS, in plain facts. ElevateOS is rental management software for every rental type, and the same platform runs condo, HOA and strata communities and live-work-play campuses where residents, office tenants and the public share one site. It is built by Elevated Lifestyles Inc. of Chicago, Illinois, with ElevateOS Canada Inc. in Mississauga, Ontario, and serves 1,500+ communities across the US and Canada. ElevateOS includes a white-labeled resident app, the Staff App, a web portal and digital signage, organized in four pillars: Engage, Operate, Connect and Concierge. It connects to 50+ integrations and 7 PMS platforms. ElevateOS is bootstrapped and profitable, and is SOC 2 Type II certified. No. ElevateOS is bootstrapped, profitable and independent. ElevateOS is a founder-led company based in Chicago. The same team builds the platform, runs the services and supports the communities on it. Yes. ElevateOS serves communities across the United States and Canada. No. ElevateOS runs Class A, B and C, affordable, student, build-to-rent, active adult, condo and mixed-use communities. Pricing is per unit and scoped to the modules a property turns on, so a garden community can run packages, maintenance and announcements without paying for modules it will not use. Most resident apps add another login, while ElevateOS replaces them: doors, intercom, packages, amenities, payments and events live in one app instead of five or six, and the onsite team works from one source of truth instead of a stack of vendor portals. It is also built to generate revenue, so it pays for itself instead of becoming another line item. Residents who use their building's services, amenities and events have more reasons to renew, and ElevateOS puts all of it in one app they open every day. It also gives the onsite team engagement data that shows who is connected and who is not before renewal comes up. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. Q: Is ElevateOS venture-backed? A: No. ElevateOS is bootstrapped, profitable and independent. Q: Who is behind ElevateOS? A: ElevateOS is a founder-led company based in Chicago. The same team builds the platform, runs the services and supports the communities on it. Q: Does ElevateOS work in Canada? A: Yes. ElevateOS serves communities across the United States and Canada. Q: Is ElevateOS only for Class A properties? A: No. ElevateOS runs Class A, B and C, affordable, student, build-to-rent, active adult, condo and mixed-use communities. Pricing is per unit and scoped to the modules a property turns on, so a garden community can run packages, maintenance and announcements without paying for modules it will not use. Q: How is ElevateOS different from other resident apps? A: Most resident apps add another login, while ElevateOS replaces them: doors, intercom, packages, amenities, payments and events live in one app instead of five or six, and the onsite team works from one source of truth instead of a stack of vendor portals. It is also built to generate revenue, so it pays for itself instead of becoming another line item. Q: How does ElevateOS help with resident retention? A: Residents who use their building's services, amenities and events have more reasons to renew, and ElevateOS puts all of it in one app they open every day. It also gives the onsite team engagement data that shows who is connected and who is not before renewal comes up. ## Products https://www.elevateos.com/hardware ### Hardware built for the platform, not bolted onto it. When the market couldn't deliver at the right price, ElevateOS built its own. Four product lines, one app, one invoice. Q: Does ElevateOS require ELEVATE hardware? A: No. The platform never requires new hardware, and it connects 50+ integrations a property may already own. Q: How is ELEVATE hardware priced? A: Each ELEVATE product is priced separately, only when a property wants it. ELEVATE Intercom carries no per-door fee. Q: Which ELEVATE Intercom models are there? A: ELEVATE Intercom comes in four models: Intercom, Pro, X and Max. Together they cover every entrance from a walk-up to a tower. Q: What can residents do with ELEVATE Intercom? A: Residents answer video calls, release the door and share guest PINs from the ElevateOS app. Resident records sync, so access follows the resident. Q: How does ELEVATE Package Room work? A: Carriers drop packages in a secured room and each resident collects with a personal access code. Every session is logged, with a full audit trail and nobody needed at the desk. Q: What does ELEVATE Visitor Parking include? A: QR codes and signage, timed sessions, paid passes and analytics. Guests pay for parking in the app, and the property sets the rates. Q: What is ELEVATE Access Reader? A: One reader for mobile, PIN and fob entry. It works natively with the ElevateOS app. Q: Can a building mix ELEVATE hardware with other brands? A: Yes. ELEVATE products sit next to the locks, readers and intercoms a property already owns, all in one resident app. https://www.elevateos.com/platform/digital-signage ### The lobby screen that updates itself. Lobby, amenity and elevator displays fed directly by your announcements, events and package alerts. Set it per location once. Nobody on staff is the TV person anymore. Q: What screens does it run on? A: The ElevateOS TV app runs on connected displays in lobbies, amenity spaces and elevators. The ElevateOS team confirms the specific display hardware during the demo. Q: Do we have to update the screens separately? A: No. Screens pull from the announcements, events and package alerts already in the platform. Per-location settings decide what each screen shows. Q: Can different screens show different content? A: Yes. The gym screen can show class schedules while the lobby shows packages and events. Q: Is signage included? A: The TV app is part of the platform. Hardware is the property's. Q: What content can the lobby screen show? A: Announcements, events and classes with RSVP prompts, package pickup alerts, amenity availability, community group highlights, weather, transit and property branding. Per-location settings decide which of them each screen shows. Q: Do package alerts appear on the lobby screen? A: Yes. Package pickup alerts from the platform show on the screens assigned to them, so residents see what's waiting as they walk through the lobby. Q: Does the signage match what residents see in the app? A: Yes. The signage app runs on the same announcements and events residents see in the app, so the wall and the phone always agree. https://www.elevateos.com/platform/hub-staff-app ### The staff app your team will actually use. Staff App is the mobile app for property managers, front desk, maintenance and valet. Scan 39 packages a minute, close work orders with photos, run inspections room by room, check in guests, log the shift, park the car. One login, on the phone already in their pocket. Q: Is Staff App a separate app from the resident app? A: Yes. Staff App is the staff app on iOS and Android for property managers, front desk, maintenance and valet. Residents use the branded resident app. Q: Can maintenance close work orders from the unit? A: Yes. Work orders carry photos, internal notes, status, scheduling and a completion summary, and sync with the PMS where it supports write-back. Q: How does package check-in work? A: Quick Scan reads the label, detects the carrier, matches the resident and sends the notification. 39 or more packages per minute. Residents pick up, mark received or request door-to-door delivery. Q: Can staff work across multiple buildings? A: Yes. Multi-building assignment and property groups let regional staff and floating maintenance work across properties with one login. Q: Does Staff App replace our front desk software? A: Yes. Shift log, event log, instructions, guest check-in, incident reports and calling are all in Staff App, and they tie to the same resident records as everything else. Q: Does Staff App handle valet? A: Yes. Valet staff check vehicles in and out, take ticket photos and answer resident requests in Staff App. 158,000+ valet tickets have run on the platform. Q: What can managers do from Staff App? A: Managers work the resident inbox with custom inboxes and saved replies, post to groups, moderate comments and check residents in at events. Fobs can be issued where the lock supports it. Q: Does each role see only its own work in Staff App? A: Yes. Staff roles decide what each person sees, so the valet sees valet and maintenance sees maintenance. https://www.elevateos.com/platform/resident-app ### Your brand on every home screen. One white-labeled app on iOS and Android, carrying your property's name, logo and colors, with the door, the packages, the rent, the amenities, the events and the housekeeper inside it. Residents download one thing. It does everything. Q: Is the app branded for our property? A: Yes. Each property gets its own name, logo, colors and a configurable home screen. Residents see the property's brand, not the vendor's. Q: Does it work on iPhone and Android? A: Yes. The ElevateOS resident app is on the App Store and Google Play. Residents activate from an invitation email tied to their lease in the PMS. Q: What if the resident's phone has no signal? A: Mobile keys work offline over Bluetooth. Device binding and instant revoke still apply. Q: Can family members or roommates use it? A: Yes. Household members get their own login under the unit, with the same keys and features the building allows. Q: Does the app replace the lock company's app and the intercom app? A: Yes. Keys, intercom calls, thermostat control and locker pickup all run inside the ElevateOS resident app across 50+ integrated brands. Q: Can each building choose what's on the home screen? A: Yes. The portal sets which amenities, perks, services and shortcuts show, and in what order, per building. Widgets include one-tap Unlock Door. Q: Do residents ever see the ElevateOS name? A: Only if the property wants them to. The app carries the property's name, logo and colors. Q: How many residents use the app? A: 800,000+ resident accounts run on ElevateOS across 1,500+ communities. Each one opens a branded app for its own building. https://www.elevateos.com/platform/web-portal ### Where the building and the portfolio get run. The portal is the command center for managers, admins and regional teams. Announcements, reservations, payments, people, roles, analytics and every setting in the resident app, for one building or forty, from one login. Q: Who uses the portal? A: Property managers, admins and regional or VP operations teams. Front desk, maintenance and valet staff work in the Staff App; the portal is the management layer above it. Q: Can one login cover multiple properties? A: Yes. Staff can be assigned to multiple buildings, buildings can be grouped, and regional dashboards show every property side by side. Q: Does the portal sync with our PMS? A: Yes. Residents, leases and applicants sync from Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI, with sync logs on every connection. Q: Can we export payments and reports? A: Yes. The payments page supports filters, exports, offline payment entry and invoice history. Analytics export by module and building. Q: Is there an audit trail? A: Yes. Building changes, lock events, package room sessions and staff actions are logged. Q: Can a regional roll out one change to every building? A: Yes. Templates roll out to the whole region, and property groups keep buildings organized, so one change reaches every building in the group. Q: Which channels can a portal announcement use? A: Email, push, in-app and SMS, targeted by building, type and tag. The AI writer drafts the notice, and posts can be scheduled. Q: What analytics does the portal show? A: Engagement analytics by module, resident and building, plus keyless, package, valet and loyalty dashboards. Regional teams get portfolio views. https://www.elevateos.com/hardware/elevate-intercom ### The video intercom that doesn't charge per door. Four models, Intercom, Pro, X and Max, for every entrance from a walk-up to a tower. In-app video calls, door release, guest PINs and resident sync, native to the ElevateOS app. https://www.elevateos.com/hardware/elevate-package-room ### Turn any room into a smart package room. Per-resident access codes, session logs and a full audit trail. Carriers drop, residents collect, nobody at the desk. https://www.elevateos.com/hardware/elevate-visitor-parking ### The guest lot, finally paying for itself. QR codes and signage, timed sessions, paid passes and analytics. Install the kit, turn on the module, watch the revenue line appear. ## Platform https://www.elevateos.com/platform ### One platform. Four pillars. Every part of the building. ElevateOS is the resident experience platform for multifamily and apartment communities: one app, one vendor, one login. A branded resident app, Staff App, web portal and signage feed run on the PMS and hardware you already own. One app for residents. One login for staff. One invoice for the owner. Digital signage Tonight · Rooftop wine tasting 7pm · RSVP in the app Web portal Resident record · Unit 1204 Staff app Staff App Quick Scan Residents notified on scan Resident app Good evening, Maya Home Lobby Garage Lockers 71° Elevator Guests Class A communities often pay 8 to 12 vendors for software that doesn't talk to itself. Class B and C communities often pay 4 to 6. Rent in one app, the door in another. Packages, parking, thermostats, amenities and events each have their own login, support line and renewal. Residents stop using half of them. Staff never stop being asked about them. ElevateOS is the one app, and the one platform underneath it. Turn a building into a community. Run the property from your pocket. Keep the hardware. Lose the headache. The resident app that pays you back. For residents Branded per property: the door, packages, amenities, events and services on one screen. iOS and Android. Mobile keys work offline. For front desk, maintenance and valet The Staff App puts packages, work orders, inspections, guest check-in and the shift log on the phone your team already carries. For managers, admins and regional teams Announcements, reservations, payments, people, roles and analytics, for one building or forty. For the lobby, gym and elevator Screens fed by the announcements, events and package alerts already in the platform. ElevateOS connects to Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents and leases sync two-way and work orders write back. 50+ integrations connect the locks, intercoms, thermostats, lockers and elevators already installed. Credentials follow the PMS and the access system through move-in and move-out. Modules are chosen per building. A garden community runs packages, maintenance and announcements while a tower runs all four pillars. Services are optional and resident-paid. Pricing is per unit, scoped to the modules you turn on. Pricing can start at $0 depending on setup, paired with a revenue share. from $0 with the revenue share on If the module doesn't exist, ElevateOS builds it. Visitor Parking, the Package Room and Amenity Pass started as customer requests. Visitor Parking, Package Room and Amenity Pass all started as requests ElevateOS is bootstrapped, profitable and still independent. $0 venture capital · 1,500+ communities Optima Signature in Chicago consolidated six resident portals into one app. Rent, the door, packages, amenities, the intercom and events came together. Front desk questions about which app to use went to zero. ElevateOS is a resident experience platform for apartment communities. Four pillars, Engage, Operate, Connect and Concierge, are delivered through a branded resident app, a Staff App, a web portal and digital signage. It connects to the PMS and hardware the building already owns. ElevateOS works alongside Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI rather than replacing them. Residents and leases sync two-way and work orders write back. Residents use the branded resident app. Staff use the Staff App and web portal with their own accounts and role-based access. ElevateOS modules are chosen per building. Pricing is per unit and scoped to the modules you turn on. On-demand services are optional, resident-paid and staffed by ElevateOS. The owner shares the revenue where services are on. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Engage - Announcements and a two-way inbox - Groups and events - Surveys, reviews and loyalty - Operate - Work orders and inspections - Quick Scan at 39+ packages per minute - Front desk, visitors, parking, amenities and payments - Connect - Keyless entry and intercoms - Thermostats, lockers and elevators - Seven PMS platforms in sync - Concierge - Services staffed by ElevateOS - Market Shop and Resivents events - A revenue share for the owner - Resident app - Staff App - Web portal - Digital signage - Packages - Maintenance & Work Orders - Announcements - Keyless Access - Amenities & Reservations - Services Q: What is the ElevateOS platform? A: ElevateOS is a resident experience platform for apartment communities. Four pillars, Engage, Operate, Connect and Concierge, are delivered through a branded resident app, a Staff App, a web portal and digital signage. It connects to the PMS and hardware the building already owns. Q: Does ElevateOS replace our property management system? A: ElevateOS works alongside Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI rather than replacing them. Residents and leases sync two-way and work orders write back. Q: Do residents and staff use the same app? A: Residents use the branded resident app. Staff use the Staff App and web portal with their own accounts and role-based access. Q: Can we turn on only some modules? A: ElevateOS modules are chosen per building. Pricing is per unit and scoped to the modules you turn on. Q: Are the on-demand services required? A: On-demand services are optional, resident-paid and staffed by ElevateOS. The owner shares the revenue where services are on. https://www.elevateos.com/platform/engage ### Resident engagement software that turns a building into a community. ElevateOS Engage is resident engagement software for property teams: one branded resident app, one staff login and one vendor for communication and community tools. Engage brings messages, groups, events and feedback into the same place. Magnolia Square reported 7x resident engagement. Lobby screen Rooftop wine tasting Tonight · 7pm · RSVP in the app Engage Today Tower B residents Pool reopens Saturday at 9am Event Rooftop wine tasting · 7pm RSVPs open Residents miss the announcement, cannot find the policy and do not know who is going to the event. Staff repeat the same answer across email, posters and separate chats. Engage gives your team one place to publish, respond and hear what residents think before the renewal conversation. Mail room wall Twelve modules cover the resident journey from the first announcement to feedback and rewards. Start with the tools your building needs. Each module below links to its own workflow and details. Email, push, in-app and SMS from one composer. Every resident message in one inbox, nothing missed. The handbook residents actually open. Lobby screens that update themselves. Interest groups residents run and your team moderates. Calendar, RSVPs and tickets, checked in from Staff App. On-demand fitness plus 50+ on-site class types. Local deals on the resident home screen. Ask after move-in, maintenance and every event. Four review sites, one dashboard, requests on autopilot. Points, levels and a catalog residents earn into. 400+ gift cards sent from the portal, no points needed. Your team schedules a targeted announcement and publishes an event on the building calendar. Residents see the invitation in the same app they already use. Residents RSVP and ask questions in the property inbox. Staff answer from Staff App or the web portal and check attendees in at the event. Your team sends an event survey, responds to the feedback and recognizes activity through loyalty rewards. The next event starts with what residents told you. Your team can run its own events with Engage. Managed planning and delivery are a separate choice through Resivents, the events arm of ElevateOS. Use Events & Ticketing for the calendar, RSVPs, paid and free tickets, reminders and attendee check-in. Your team chooses the program and runs it. A dedicated planner provides the event catalog, marketing materials, setup and breakdown. Choose programming such as yoga, dog socials, trivia and workshops. Engage is the communication and community layer, not leasing software or an access system. Keep your PMS and supported installed hardware. Connect handles those integrations; Operate handles work orders, packages and amenity reservations. Residents use the branded app while staff manage their work through Staff App and the web portal. Capabilities depend on the integration and the program you choose. ElevateOS scopes modules to each building rather than requiring every tool at every property. Pricing can start at $0 depending on setup, paired with a revenue share. Optional resident-paid services belong to Concierge. Resivents programming and funded rewards are scoped per property. from $0 with the revenue share on ElevateOS builds around property requests. Visitor Parking, Package Room and Amenity Pass started with customer problems. Bring the workflow your team needs; if it doesn't exist, it gets built. Visitor Parking, Package Room and Amenity Pass all started as requests ElevateOS is bootstrapped, profitable and independent. Your community tools sit within one platform, with one vendor accountable for the resident experience. $0 venture capital · 1,500+ communities Magnolia Square in Naples used groups, events, surveys, targeted announcements, Neighborhood Perks and Resivents programming. Its published result is 7x resident engagement and group activity up 300%. 7x engagement Yes. ElevateOS targets announcements by building, recipient type and resident tag. Email, push, in-app posts and SMS send from one composer. Yes. ElevateOS provides two-way chat with separate staff inboxes, saved replies and internal notes. Your team responds through Staff App or the web portal. Your team can publish and run its own events with RSVPs and ticketing. ElevateOS also runs managed events through Resivents, with planning, marketing materials, setup and breakdown. Managed programming is a separate choice from the event tools. Loyalty & Rewards is resident-facing: residents earn points for activity, progress through loyalty levels and redeem rewards from the catalog. Rewards can include property-funded gift cards, services and amenities. Manager-issued move-in and renewal concessions are separate from earned loyalty rewards. ElevateOS lets property managers send 400+ gift card options, including Visa and Amazon, through the management portal. Your team can also send service gift cards for housekeeping, mobile car detailing, handyman and gift cards for on-site amenity spaces. Residents do not need to earn loyalty points to receive these gifts. The property funds the gift cards. Yes. ElevateOS scopes modules to your building. Pricing can start at $0 depending on setup, paired with a revenue share. Confirm selected modules, managed events and rewards funding in your proposal. See a targeted announcement, a resident conversation and an event workflow in your branding. Review the modules and programming your team actually needs. - REACH AND RESPONDCommunicationEmail, push, in-app and SMS from one composer. - Communication - REACH AND RESPONDInbox & ChatEvery resident message in one inbox, nothing missed. - Inbox & Chat - REACH AND RESPONDDocumentsThe handbook residents actually open. - Documents - REACH AND RESPONDDigital SignageLobby screens that update themselves. - Digital Signage - BUILD PARTICIPATIONCommunity & GroupsInterest groups residents run and your team moderates. - Community & Groups - BUILD PARTICIPATIONEvents & TicketingCalendar, RSVPs and tickets, checked in from Staff App. - Events & Ticketing - BUILD PARTICIPATIONWellnessOn-demand fitness plus 50+ on-site class types. - Wellness - BUILD PARTICIPATIONNeighborhood PerksLocal deals on the resident home screen. - Neighborhood Perks - LISTEN AND REWARDSurveys & FeedbackAsk after move-in, maintenance and every event. - Surveys & Feedback - LISTEN AND REWARDReputationFour review sites, one dashboard, requests on autopilot. - Reputation - LISTEN AND REWARDLoyalty & RewardsPoints, levels and a catalog residents earn into. - Loyalty & Rewards - LISTEN AND REWARDMove-in & Renewal Concessions400+ gift cards sent from the portal, no points needed. - Move-in & Renewal Concessions - Invite the right residentsYour team schedules a targeted announcement and publishes an event on the building calendar. Residents see the invitation in the same app they already use. - Invite the right residents - Keep the conversation togetherResidents RSVP and ask questions in the property inbox. Staff answer from Staff App or the web portal and check attendees in at the event. - Keep the conversation together - Act on the feedbackYour team sends an event survey, responds to the feedback and recognizes activity through loyalty rewards. The next event starts with what residents told you. - Act on the feedback - Your events, your team - Managed events with Resivents Q: Can we target announcements to specific residents? A: Yes. ElevateOS targets announcements by building, recipient type and resident tag. Email, push, in-app posts and SMS send from one composer. Q: Do residents message the property through the app? A: Yes. ElevateOS provides two-way chat with separate staff inboxes, saved replies and internal notes. Your team responds through Staff App or the web portal. Q: Who runs the events? A: Your team can publish and run its own events with RSVPs and ticketing. ElevateOS also runs managed events through Resivents, with planning, marketing materials, setup and breakdown. Managed programming is a separate choice from the event tools. Q: How does the loyalty program work? A: Loyalty & Rewards is resident-facing: residents earn points for activity, progress through loyalty levels and redeem rewards from the catalog. Rewards can include property-funded gift cards, services and amenities. Manager-issued move-in and renewal concessions are separate from earned loyalty rewards. Q: What can property managers send as move-in or renewal concessions? A: ElevateOS lets property managers send 400+ gift card options, including Visa and Amazon, through the management portal. Your team can also send service gift cards for housekeeping, mobile car detailing, handyman and gift cards for on-site amenity spaces. Residents do not need to earn loyalty points to receive these gifts. The property funds the gift cards. Q: Can we turn on only some modules? A: Yes. ElevateOS scopes modules to your building. Pricing can start at $0 depending on setup, paired with a revenue share. Confirm selected modules, managed events and rewards funding in your proposal. https://www.elevateos.com/platform/engage/communication ### Reach every resident. Every channel. One send. ElevateOS resident communication sends email, push, in-app and SMS from one composer, so property teams reach the right residents without writing the same notice three times. Target by building, recipient type or resident tag, and let the AI writer draft the message. Property teams have sent 97,000+ announcements on ElevateOS. Announcements go out as a group email to the whole building, so the fourth floor ignores the fourth-floor notice and everyone ignores the next one. The poster in the mail room is the only channel that reaches anyone, and nobody can measure it. Type one sentence and get a full announcement draft to edit and send. Send to a building, recipient type or resident tag instead of everyone. Write once and send by email, push, in-app post and SMS. Pick the day and hour, and the notice goes out on time. Add the PDF, flyer or notice residents need to the message. Run the same message on the lobby screen and as a push alert. See what went out, to which residents and on which channels. The water shutoff notice: one sentence to the AI writer, target the fourth floor, schedule for 7am, done. The same message lands in the app, the inbox and on the lobby screen without being written three times. Yes. ElevateOS targets by building, recipient type and resident tag, so a floor or a group of units can be its own tag. Only the residents in that group receive the send. Yes. ElevateOS syncs residents and leases two-way with every connected PMS, all seven of them: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. New residents are reachable on day one, without a manual import. SMS runs through the platform's messaging integration with Twilio. The property sets which announcements go by text, so SMS stays reserved for the notices that need it. Yes. Replies land in Inbox & Chat, routed to the right team. Staff answer from the Staff App or the portal with the full thread in view. Yes. ElevateOS schedules sends by day and hour. Write the notice now and it goes out at the time you set, on every channel you chose. Yes. ElevateOS runs one resident app across every building in the portfolio, on whatever lock, intercom and PMS each building uses. Your team targets one building or every building from the same composer. Yes. ElevateOS is one white-labeled resident app branded for the property. Every announcement reaches residents under your brand, not under ElevateOS. One sentence to the AI writer, one floor, one send, on your branding. - 1Type one sentence; the AI writer drafts the announcement. - 2Target by building, recipient type or resident tag. - 3Choose email, push, in-app, SMS or all four; send now or schedule the hour. - AI writer - Targeting - Multi-channel composer - Scheduled sends - Attachments - Signage and push - Send analytics - Modules - Messaging integration Q: Can we target by floor or unit? A: Yes. ElevateOS targets by building, recipient type and resident tag, so a floor or a group of units can be its own tag. Only the residents in that group receive the send. Q: Does the resident list sync from the PMS? A: Yes. ElevateOS syncs residents and leases two-way with every connected PMS, all seven of them: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. New residents are reachable on day one, without a manual import. Q: Does SMS count against anything? A: SMS runs through the platform's messaging integration with Twilio. The property sets which announcements go by text, so SMS stays reserved for the notices that need it. Q: Can residents reply? A: Yes. Replies land in Inbox & Chat, routed to the right team. Staff answer from the Staff App or the portal with the full thread in view. Q: Can we schedule a send? A: Yes. ElevateOS schedules sends by day and hour. Write the notice now and it goes out at the time you set, on every channel you chose. Q: Does it work across a multi-building portfolio? A: Yes. ElevateOS runs one resident app across every building in the portfolio, on whatever lock, intercom and PMS each building uses. Your team targets one building or every building from the same composer. Q: Is the resident app branded for our property? A: Yes. ElevateOS is one white-labeled resident app branded for the property. Every announcement reaches residents under your brand, not under ElevateOS. https://www.elevateos.com/platform/engage/inbox ### Every resident message. One inbox. Nothing missed. ElevateOS resident inbox and chat puts every resident message in one place, routed to the team that owns it. Front desk, maintenance and leasing answer from the Staff App or the portal, so nothing gets missed and every answer is on record. Optima Signature consolidated six resident portals into one. Text to the manager's cell, email to the office, a DM on the building's social page, a note at the desk. Nobody knows which was answered. The resident knows it wasn't. The leak becomes a flood because the request sat in someone's phone. The silence becomes a one-star review. When something goes wrong, there is no record of who said what. And a resident who can't get an answer starts shopping at renewal. Front desk, maintenance and leasing each see the messages they own. Answer the common questions in one tap, the same way every time. Leave context for the next shift without the resident seeing it. Every conversation is on record when something goes wrong. See message volume and response time by team and by building. Call the resident without leaving the thread. Chat analytics show response time by team and by building, so the regional sees which desk answers in ten minutes and which answers on Thursday. Each team inbox in ElevateOS is scoped by role. Front desk, maintenance and leasing see the messages routed to them, not every conversation in the building. Yes. ElevateOS syncs residents and leases two-way with every connected PMS, all seven of them: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents can message the building from day one, without a manual import. Yes. A work order can be opened from the thread. The resident keeps one conversation and the maintenance team gets the request. Yes. ElevateOS keeps every thread with its full history and internal notes. When a dispute comes up, the record is already there. Yes. Chat analytics show response time by team and by building. Regional managers see which desk is fast and which one needs help. ElevateOS uses role-based access, so every staff member replies only in the inboxes their role covers. A regional manager sees the whole region while a front desk agent sees only their building. No. Residents message from the same white-labeled resident app they use for rent, doors, packages, amenities and services. One app replaces the separate logins, so every message arrives in one place. In the demo, a resident messages from the app on your branding. You watch it route to the right team inbox, answer it with a saved reply from the Staff App, leave a note for the next shift and see it in chat analytics. - 1The resident messages from the app. - 2The message lands in the right team inbox: front desk, maintenance or leasing. - 3Staff answer from the staff app or portal with a saved reply or a fresh one, and leave an internal note for the next shift. - Separate inboxes by team - Saved replies - Internal notes - Full thread history - Chat analytics - Calling from the same screen - Modules - Messaging integration Q: Which staff see which messages? A: Each team inbox in ElevateOS is scoped by role. Front desk, maintenance and leasing see the messages routed to them, not every conversation in the building. Q: Are residents already set up when we launch? A: Yes. ElevateOS syncs residents and leases two-way with every connected PMS, all seven of them: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents can message the building from day one, without a manual import. Q: Can residents message about maintenance here? A: Yes. A work order can be opened from the thread. The resident keeps one conversation and the maintenance team gets the request. Q: Is there a record? A: Yes. ElevateOS keeps every thread with its full history and internal notes. When a dispute comes up, the record is already there. Q: Can we measure response time? A: Yes. Chat analytics show response time by team and by building. Regional managers see which desk is fast and which one needs help. Q: Who on the team can reply? A: ElevateOS uses role-based access, so every staff member replies only in the inboxes their role covers. A regional manager sees the whole region while a front desk agent sees only their building. Q: Do residents need another app to message the building? A: No. Residents message from the same white-labeled resident app they use for rent, doors, packages, amenities and services. One app replaces the separate logins, so every message arrives in one place. https://www.elevateos.com/platform/engage/community ### Give residents a reason to stay that isn't the lease. ElevateOS resident community app gives every building interest groups residents run and your team moderates in one tap. Dog owners, runners, new parents and book clubs post, comment and get member notifications inside your branded app. Residents who know their neighbors have a reason to renew. At Magnolia Square, group activity rose 300%. A resident with no neighbors to miss renews on price alone. The building down the street offers a slightly cheaper unit, and they leave. Community still happens, in a group chat the building isn't in. Your team can't see it, can't moderate it and can't turn it into a reason to stay. Every move-out costs you turnover, vacancy and a new lease-up. Give residents a place to talk that your building owns. Members hear about new posts, so groups stay active. Approve comments before they post, so the feed stays on brand. Hide a post or remove a member in one tap, from anywhere. See which groups are growing, building by building. At Magnolia Square the dog owners planned their own meetup. The building didn't organize it. The app did. Group activity rose 300%. Residents who know their neighbors don't shop around at renewal. Leaving means leaving the group behind. Yes. Your team creates the first groups, and residents create their own within your approval settings. ElevateOS keeps every group inside the building's branded app. Yes. ElevateOS lets staff approve comments before they post. Nothing reaches the group feed until your team says so. Yes. Staff ban members and moderate posts from the Staff App. The group stays welcoming without anyone babysitting a chat. Yes. Group activity appears in ElevateOS engagement analytics by building. You see which groups are growing and which buildings need a push. Yes. A group can post an event to the building calendar. Members find it next to every other event in the app. Yes. ElevateOS runs groups inside each building's resident app, with role-based access for staff. A regional manager sees every building in the region, while onsite staff moderate their own. In the demo you create a group, post to it as a resident, approve a comment from the Staff App and see the activity show up in engagement analytics. - 1Your team creates the first groups; residents create their own. - 2Residents post, comment, like and get member notifications. - 3Staff approve comments before they post and moderate from the staff app. - Groups with posts, comments and likes - Member notifications - Comment approval - Ban and moderation from the Staff App - Group activity in analytics - Modules Q: Can residents start their own groups? A: Yes. Your team creates the first groups, and residents create their own within your approval settings. ElevateOS keeps every group inside the building's branded app. Q: Can we moderate before a comment appears? A: Yes. ElevateOS lets staff approve comments before they post. Nothing reaches the group feed until your team says so. Q: Can staff remove a member from a group? A: Yes. Staff ban members and moderate posts from the Staff App. The group stays welcoming without anyone babysitting a chat. Q: Does group activity show in reporting? A: Yes. Group activity appears in ElevateOS engagement analytics by building. You see which groups are growing and which buildings need a push. Q: Can a group post an event? A: Yes. A group can post an event to the building calendar. Members find it next to every other event in the app. Q: Do groups stay separate for each building in a portfolio? A: Yes. ElevateOS runs groups inside each building's resident app, with role-based access for staff. A regional manager sees every building in the region, while onsite staff moderate their own. https://www.elevateos.com/platform/engage/events ### Sell out the rooftop. ElevateOS resident event software fills the calendar, sells the tickets and checks residents in at the door. Property teams post an event once and it reaches the app, push, the lobby screen and a targeted announcement. Run your own events, or hand them to Resivents and skip the Sunday-night planning. The Victor booked $32,000+ in amenity and event income in a single month. The flyer went up in the mail room. The email went to everyone and was read by no one. The RSVP was a reply-all. Nobody knew the yoga class was weekly. And the manager who planned it did so on a Sunday night, for free. Events are the best retention tool in the building and the worst-run. Every event, RSVP and reminder in one place residents already check. Set it once, cap sign-ups and track attendance every week. Sell paid and free tickets, ticket types and guest tickets in the app. The resident covers the fee on paid events, not the property. Scan residents in at the door and know exactly who came. Invite one building, a tag or a segment instead of everyone. Put the event on the lobby screen and in a push alert automatically. Hand the whole event to a dedicated planner, booked from the portal catalog. Resivents is the events arm of ElevateOS. A dedicated planner per property. A marketing kit with flyers, emails and social posts. Setup and breakdown. A self-serve catalog in the portal your manager books from: wine tastings, rooftop yoga, dog socials, holiday markets, trivia, chef nights. Your team shows up and takes the credit. 200,000+ events and classes have run on the platform. Paid tickets turn the chef night and the rooftop concert into revenue. Ticket types, guest tickets and a convenience fee the resident pays. The Victor booked $32,000+ in amenity and event income in a single month. The calendar stops being a cost center. Group activity up 300%. A sixty-person running club and a dog owners' meetup residents planned themselves. A sky lounge, pool deck and private dining that used to be booked by email, often for free. Now residents book and pay in the app, and the calendar is full. Yes. ElevateOS Advanced Ticketing sells paid and free tickets, ticket types and guest tickets inside the resident app. Residents pay where they found the event, with no separate ticketing site. Yes. ElevateOS runs classes and recurring series with sign-up limits, attendance tracking and removed-attendee tracking. Set the series once and every session fills from the same listing. Your team can, from the portal. Or Resivents, the ElevateOS events arm, plans, staffs, markets and runs them from a catalog your manager books from. Every event reaches residents through the app calendar, push notifications, targeted announcements and the lobby signage. All four are fed from the same event record, so nobody writes it twice. The resident does. ElevateOS applies a configurable resident-paid convenience fee on paid events, so ticketing doesn't cost the property. Yes. Each event sets a guest allowance, and Advanced Ticketing sells guest tickets. Staff see every guest on the attendee list at check-in. The manager books it from a self-serve catalog in the portal. Resivents then assigns a dedicated planner, sends a marketing kit and handles setup and breakdown. Yes. ElevateOS targets events by building, tag or segment, so every building runs its own calendar. A portfolio-wide event can still go to every building at once. In the demo you post a chef night, watch it land on the resident calendar and the lobby screen, buy a resident and a guest ticket in the app and check the resident in from the Staff App. Then book a Resivents event straight from the portal catalog. - 1Create the event or class in the portal: date, capacity, tickets, guest allowance, recurrence. - 2It lands on the resident calendar, in a push notification, on the lobby screen and in a targeted announcement. - 3Residents RSVP or buy tickets in the app. - 4Staff check them in from Staff App at the door. - Building calendar - Classes and recurring series - Advanced Ticketing - Resident-paid convenience fee - Event check-in from Staff App - Targeting - Signage and push - Resivents - 7x resident engagement - $32,000+ in bookings in one month - Modules - Payments Q: Can residents buy tickets in the app? A: Yes. ElevateOS Advanced Ticketing sells paid and free tickets, ticket types and guest tickets inside the resident app. Residents pay where they found the event, with no separate ticketing site. Q: Can we run recurring classes? A: Yes. ElevateOS runs classes and recurring series with sign-up limits, attendance tracking and removed-attendee tracking. Set the series once and every session fills from the same listing. Q: Who plans the events? A: Your team can, from the portal. Or Resivents, the ElevateOS events arm, plans, staffs, markets and runs them from a catalog your manager books from. Q: How do residents find out? A: Every event reaches residents through the app calendar, push notifications, targeted announcements and the lobby signage. All four are fed from the same event record, so nobody writes it twice. Q: Who pays the convenience fee on paid events? A: The resident does. ElevateOS applies a configurable resident-paid convenience fee on paid events, so ticketing doesn't cost the property. Q: Can residents bring guests? A: Yes. Each event sets a guest allowance, and Advanced Ticketing sells guest tickets. Staff see every guest on the attendee list at check-in. Q: How does a manager book a Resivents event? A: The manager books it from a self-serve catalog in the portal. Resivents then assigns a dedicated planner, sends a marketing kit and handles setup and breakdown. Q: Can each building in a portfolio run its own calendar? A: Yes. ElevateOS targets events by building, tag or segment, so every building runs its own calendar. A portfolio-wide event can still go to every building at once. https://www.elevateos.com/platform/engage/wellness ### A fitness app, built into the resident app. ElevateOS apartment fitness program turns the gym you already built into a programmed amenity residents use. Property teams get an on-demand fitness library in the resident app and 50+ on-site class types, from yoga and barre to HIIT, Pilates, aqua aerobics and boxing, staffed by ElevateOS. Residents get a reason to stay. You get one less vendor, one less app and one less invoice. The building paid for the gym. Residents pay a boutique studio down the street instead. The fitness subscription is another app, another login and another invoice. The on-site class is whoever the manager found on a flyer. The amenity you sold on the tour sits empty, and residents notice at renewal. Residents work out any time, by category, inside the resident app. Program the gym, the pool and the rooftop with classes staffed by ElevateOS. Cap every class to the room, and let residents sign up in the app. See who shows up and which classes earn a spot on next month's calendar. Replace the separate fitness vendor at every building with one program. The ElevateOS library replaces third-party on-demand fitness products inside the app residents already open. The on-site classes replace the flyer instructor with one staffed by ElevateOS. One program, one login and one invoice for every building. ElevateOS Wellness brings on-site group classes and an on-demand fitness library into the resident app. Classes are booked and paid in the app. The fitness library is included with the platform. On-site group classes Yoga, barre, HIIT, Pilates, aqua aerobics, boxing and 50+ more class types, scheduled on the building's calendar. Vetted, staffed and managed by ElevateOS. Available in every market across the US and Canada. On-demand fitness library A library of classes by category inside the resident app, replacing third-party fitness subscriptions. Delivered by ElevateOS. Available in every market across the US and Canada. ElevateOS does. Every instructor is vetted, staffed and managed by ElevateOS, so your team never recruits or schedules a teacher. Yes. The on-demand fitness library is included with the platform. Residents open it inside the resident app with no extra subscription. Yes. Residents book personal training through ElevateOS On-Demand Services. They book and pay in the app, like every other service. Yes, the on-demand library works anywhere residents have the app. On-site classes depend on space and market. On-site classes go on the building calendar with sign-up limits. Residents sign up in the app, and staff see attendance for every session. Yes. On-site group classes are booked and paid in the app, and the property earns a revenue share on them. The revenue is paid through the ElevateOS checkout. ElevateOS offers on-site group classes in every market across the US and Canada. They are available from the day the app launches. In the demo you open the on-demand library in the resident app, schedule a rooftop yoga class with a sign-up limit, sign a resident up and see attendance from the staff side. - 1The on-demand library lives in the resident app by category. - 2On-site classes are staffed by ElevateOS and scheduled on the building calendar. - 3Residents sign up in the app; staff see attendance. - On-demand fitness library - 50+ on-site class types - Class scheduling with sign-up limits - Attendance - One subscription per portfolio - Modules - Fitness & Wellness - On-site group classesYoga, barre, HIIT, Pilates, aqua aerobics, boxing and 50+ more class types, scheduled on the building's calendar.Vetted, staffed and managed by ElevateOS. Available in every market across the US and Canada.Booked in appPaid in appRevenue share - Booked in app - Paid in app - Revenue share - On-demand fitness libraryA library of classes by category inside the resident app, replacing third-party fitness subscriptions.Delivered by ElevateOS. Available in every market across the US and Canada.Booked in appNot paid in appNot revenue share - Not paid in app - Not revenue share Q: Who teaches the classes? A: ElevateOS does. Every instructor is vetted, staffed and managed by ElevateOS, so your team never recruits or schedules a teacher. Q: Is the fitness library included? A: Yes. The on-demand fitness library is included with the platform. Residents open it inside the resident app with no extra subscription. Q: Can residents book personal training? A: Yes. Residents book personal training through ElevateOS On-Demand Services. They book and pay in the app, like every other service. Q: Does this work in a garden community without a gym? A: Yes, the on-demand library works anywhere residents have the app. On-site classes depend on space and market. Q: How are on-site classes scheduled and capped? A: On-site classes go on the building calendar with sign-up limits. Residents sign up in the app, and staff see attendance for every session. Q: Does the property earn on fitness classes? A: Yes. On-site group classes are booked and paid in the app, and the property earns a revenue share on them. The revenue is paid through the ElevateOS checkout. Q: Which markets have on-site fitness classes? A: ElevateOS offers on-site group classes in every market across the US and Canada. They are available from the day the app launches. https://www.elevateos.com/platform/engage/surveys ### Know what residents think before the renewal notice does. ElevateOS resident surveys catch the problem while it's still fixable. Property teams trigger an in-app popup after move-in, after a closed work order or after an event, and see results by building. Fix the issue before it becomes a move-out notice, and turn happy residents toward a review. Residents have given 935,000+ survey answers on ElevateOS. The annual survey goes out by email in March and comes back from the same handful of people. Everyone else stays quiet. Problems surface as move-out notices and one-star reviews. By the time the office hears about it, it's a renewal conversation you already lost. Start from a proven survey instead of a blank page. Ask with stars, multiple choice or open text, whatever fits. Survey one building, a tag or a segment, not everyone. Ask where residents already are, not in an inbox they skip. Send automatically after move-in, maintenance and events. Spot the building that needs attention before renewals slip. ElevateOS sends the survey the day after a work order closes. It catches the technician who was late while the resident still remembers. Your team fixes it that week, not at renewal. The residents who loved it get a review request through Reputation. A survey in March catches nothing. Yes. ElevateOS targets surveys by building, tag or segment. Only the residents you choose see the popup. Yes. ElevateOS triggers surveys after move-in, after maintenance and after events. Your team sets it once and every qualifying resident is asked. Results go to the ElevateOS portal, by building. Your team sees answers as they come in, not weeks later. Yes. A positive survey can trigger a review request through Reputation. Happy residents are asked while the experience is fresh. ElevateOS includes survey templates and multiple question types. Start from a template or build your own with the questions you need. Yes. ElevateOS reports survey results by building, so a regional manager sees which property is slipping. Role-based access keeps each onsite team focused on its own building. The ElevateOS in-app popup reaches residents inside the app they already open. An email survey waits in an inbox, which is why it comes back from the same handful of people. In the demo you close a work order, watch the follow-up survey pop up in the resident app, see the answer land in results by building and send the happy resident a review request through Reputation. - 1Pick a template or build one with the question types you need. - 2Target by building, tag or segment. - 3Trigger it after move-in, after a closed work order or after an event, as an in-app popup. - Templates - Multiple question types - Targeting - In-app popup - Triggered surveys - Results by building - Modules Q: Can we target a survey? A: Yes. ElevateOS targets surveys by building, tag or segment. Only the residents you choose see the popup. Q: Can it trigger automatically? A: Yes. ElevateOS triggers surveys after move-in, after maintenance and after events. Your team sets it once and every qualifying resident is asked. Q: Where do results go? A: Results go to the ElevateOS portal, by building. Your team sees answers as they come in, not weeks later. Q: Can a good survey trigger a review request? A: Yes. A positive survey can trigger a review request through Reputation. Happy residents are asked while the experience is fresh. Q: What question types and templates are available? A: ElevateOS includes survey templates and multiple question types. Start from a template or build your own with the questions you need. Q: Can regional managers compare buildings? A: Yes. ElevateOS reports survey results by building, so a regional manager sees which property is slipping. Role-based access keeps each onsite team focused on its own building. Q: Why use an in-app popup instead of an email survey? A: The ElevateOS in-app popup reaches residents inside the app they already open. An email survey waits in an inbox, which is why it comes back from the same handful of people. https://www.elevateos.com/platform/engage/reputation ### Reviews on autopilot. ElevateOS apartment reputation management turns the residents who are already happy into five-star reviews. Property teams see Google, Yelp, Facebook and Apartments.com on one screen and reply from one place. Review requests go out automatically after positive interactions, like a closed work order with a five-star rating. Four review sites, one hub, and a better first impression on every tour. Angry residents write reviews without being asked. Happy residents never get asked, or get asked by email three weeks later. Prospects read those reviews before they ever book a tour. The reviews sit on four sites nobody checks, and nobody replies. Leasing pays for it on every tour. See Google, Yelp, Facebook and Apartments.com without four logins. Ask happy residents for a review right after a positive interaction. Answer every review from one screen, so no review goes unanswered. See every review request that went out and when. Residents who opt out stop getting requests automatically. Maintenance is the most frequent positive interaction a resident has with the building. When a work order closes with a five-star rating, ElevateOS sends the review request the same day. The resident is still happy, the fix is still fresh, and the review lands where prospects read it. ElevateOS brings Google, Yelp, Facebook and Apartments.com into one hub. Your team sees every new review on all four sites from one screen. A review request goes out after a closed work order with a high rating, after a well-rated event, or on a schedule you set. ElevateOS sends it automatically, so nobody has to remember to ask. Yes. Staff reply to reviews from one screen in ElevateOS. Nobody logs in to four review sites to answer. Yes. ElevateOS handles unsubscribes automatically. A resident who opts out stops getting review requests. Yes. ElevateOS send analytics show the review requests that went out. Your team sees the requests without tracking them by hand. Reputation works with ElevateOS Surveys & Feedback. A positive survey can trigger a review request, so a good answer becomes a public review. Yes. ElevateOS runs reputation per building, with role-based access for staff. A regional manager sees every property in the region, while onsite teams reply for their own building. In the demo you close a work order with a five-star rating, watch the review request go out the same day, see a new review land in the hub next to Google, Yelp, Facebook and Apartments.com and reply from one screen. - 1A work order closes with a high rating or an event gets good feedback. - 2The review request goes out automatically. - 3New reviews on all four sites land in one dashboard; staff reply from one screen. - Four review sites in one hub - Automatic review requests - Reply from one place - Send analytics - Unsubscribe handling - Modules - Reputation integration Q: Which review sites are covered? A: ElevateOS brings Google, Yelp, Facebook and Apartments.com into one hub. Your team sees every new review on all four sites from one screen. Q: When does a review request go out? A: A review request goes out after a closed work order with a high rating, after a well-rated event, or on a schedule you set. ElevateOS sends it automatically, so nobody has to remember to ask. Q: Can we reply to reviews from the platform? A: Yes. Staff reply to reviews from one screen in ElevateOS. Nobody logs in to four review sites to answer. Q: Can residents opt out of review requests? A: Yes. ElevateOS handles unsubscribes automatically. A resident who opts out stops getting review requests. Q: Can we see which review requests went out? A: Yes. ElevateOS send analytics show the review requests that went out. Your team sees the requests without tracking them by hand. Q: How does Reputation connect to Surveys? A: Reputation works with ElevateOS Surveys & Feedback. A positive survey can trigger a review request, so a good answer becomes a public review. Q: Can each property run its own review hub? A: Yes. ElevateOS runs reputation per building, with role-based access for staff. A regional manager sees every property in the region, while onsite teams reply for their own building. https://www.elevateos.com/platform/engage/loyalty ### Reward the residents you want to keep. ElevateOS is the resident loyalty program that rewards the residents you want to keep. Apartment residents earn points for activity, climb loyalty levels and redeem rewards in the app, so activity turns into renewals and the residents who show up feel it. Property-funded, redeemed in the app and every reward tracked. The resident who refers neighbors, attends events and renews on time gets the same nothing as the one who never opens the app. Your best residents notice. Loyalty is the cheapest retention lever there is, and most buildings don't have one. Residents earn points for what they do in the app. Points move residents up levels, so your most active residents stand out. Residents choose the reward they want from a catalog the property funds. Rewards residents actually want, redeemed in the app. Reward residents with your own amenities and services. Every reward sent and redeemed is tracked in the portal. Loyalty & Rewards is resident-facing: residents earn every reward through points. Move-in and renewal gifts are separate, issued by the property from the management portal without points. The two work together; they are not the same program. Points for activity Loyalty levels Every reward tracked The property funds rewards from a funded account. Residents never pay to redeem. Residents redeem digital gift cards from a national catalog or your own amenity and service rewards. Every redemption happens in the resident app. Yes. ElevateOS records every reward sent and redeemed. The record lives in the management portal. No. Loyalty rewards are earned by residents through points. Move-in and renewal gifts are issued by the property from the portal without points; see Move-in & Renewal Concessions. Residents earn points for activity in the resident app. The more they take part, the faster they climb. Points move residents through loyalty levels. Your most active residents reach the top level and feel it. Events & Ticketing and Community & Groups run in the same resident app as Loyalty & Rewards. Residents who show up to events and take part in groups are the residents the program rewards. In the demo a resident earns points, reaches a new level and redeems a digital gift card in the app. Then you open the portal and see the reward recorded. - 1Residents earn points for activity in the app. - 2Points move them through loyalty levels. - 3They redeem from a rewards catalog the property funds; the record lives in the portal. - Points for activity - Loyalty levels - Rewards catalog - Digital gift cards from a national catalog - Amenity and service rewards - A record of every reward - Every reward tracked - Modules Q: Who funds resident loyalty rewards? A: The property funds rewards from a funded account. Residents never pay to redeem. Q: What can residents redeem with their points? A: Residents redeem digital gift cards from a national catalog or your own amenity and service rewards. Every redemption happens in the resident app. Q: Is there a record of every loyalty reward? A: Yes. ElevateOS records every reward sent and redeemed. The record lives in the management portal. Q: Is loyalty the same as move-in and renewal gifts? A: No. Loyalty rewards are earned by residents through points. Move-in and renewal gifts are issued by the property from the portal without points; see Move-in & Renewal Concessions. Q: What earns residents points? A: Residents earn points for activity in the resident app. The more they take part, the faster they climb. Q: How do loyalty levels work? A: Points move residents through loyalty levels. Your most active residents reach the top level and feel it. Q: How does loyalty work with Events and Community? A: Events & Ticketing and Community & Groups run in the same resident app as Loyalty & Rewards. Residents who show up to events and take part in groups are the residents the program rewards. https://www.elevateos.com/platform/engage/concessions ### Welcome the move-in. Recognize the renewal. ElevateOS sends resident renewal gifts and move-in gifts for apartments from your management portal. A gift at month eleven is a reason to renew, a concession at month twelve is a discount, and the welcome lands the day they move in. Choose from 400+ gift card options, including Visa and Amazon, and send it in a minute with no points required. A concession at month twelve is a discount. A gift at month eleven is a reason. Most buildings only have the first. It costs more and buys less, because the resident already decided. Send a card residents actually use. Housekeeping, mobile car detailing and handyman services, sent as a gift. Gift time in your building's own on-site amenity spaces. Welcome the move-in and recognize the renewal before the decision. The property manager sends a gift in a minute, no points required. Every gift sent and redeemed is tracked in the portal. These are gifts the property chooses to send, not rent credits, lease changes or ledger entries. Residents don't earn anything to receive them. Loyalty & Rewards covers what residents earn; this covers what the building gives. 400+ gift card options Service and amenity gift cards Every gift tracked No. The property manager sends move-in and renewal gifts from the portal. Residents receive them without earning anything. ElevateOS offers 400+ gift card options, including Visa and Amazon. You can also send service gift cards for housekeeping, mobile car detailing and handyman services, or gift cards for your on-site amenity spaces. No. These are gifts, not rent credits, lease changes or PMS postings. Nothing touches the resident ledger. Yes. Every gift sent and redeemed is tracked in the portal. Your team sees what went out and what residents used. The property manager sends them from the ElevateOS management portal. The resident receives the gift in the resident app. Send it before the renewal decision, not after. A gift at month eleven is a reason to renew; a move-in gift is best the day they move in. Concessions are gifts the property chooses to send, with no points. Loyalty & Rewards covers what residents earn through points and levels, and the two work together. In the demo you pick a Visa gift card for a unit with a renewal in 30 days and send it from the portal. Then you watch it land in the resident app and see the record in the portal. - 1The manager picks a gift in the portal: a Visa or Amazon card, a housekeeping, car detailing or handyman service card, or a card for an on-site amenity space. - 2The resident receives it in the app. - 3The portal keeps the record of what was sent and redeemed. - 400+ gift card options, including Visa and Amazon - Service gift cards - Amenity space gift cards - Move-in and renewal moments - Issued from the portal - A record of every gift - 400+gift card options - Service and amenity gift cards - Every gift tracked - Modules Q: Do residents need points to receive a gift? A: No. The property manager sends move-in and renewal gifts from the portal. Residents receive them without earning anything. Q: What gifts can we send residents? A: ElevateOS offers 400+ gift card options, including Visa and Amazon. You can also send service gift cards for housekeeping, mobile car detailing and handyman services, or gift cards for your on-site amenity spaces. Q: Is this a rent credit? A: No. These are gifts, not rent credits, lease changes or PMS postings. Nothing touches the resident ledger. Q: Is there a record of every gift sent? A: Yes. Every gift sent and redeemed is tracked in the portal. Your team sees what went out and what residents used. Q: Who sends move-in and renewal gifts? A: The property manager sends them from the ElevateOS management portal. The resident receives the gift in the resident app. Q: When should we send a renewal gift? A: Send it before the renewal decision, not after. A gift at month eleven is a reason to renew; a move-in gift is best the day they move in. Q: How are concessions different from Loyalty & Rewards? A: Concessions are gifts the property chooses to send, with no points. Loyalty & Rewards covers what residents earn through points and levels, and the two work together. https://www.elevateos.com/platform/engage/perks ### The neighborhood, on the home screen. ElevateOS is the resident perks program on your app's home screen. Local coffee, gyms, restaurants and services give apartment residents a deal the moment they open the app. The neighborhood becomes an amenity you didn't have to build, and your ground-floor retail gets a crowd. The coffee shop wants your residents. Your residents don't know it exists. Ground-floor retail struggles while residents order delivery from across town. The neighborhood you sold on the tour disappears after move-in. Offers sit where residents look first, every time they open the app. The property or ElevateOS signs local partners and keeps offers current. Each building shows the partners on its own block. Your ground-floor tenants reach residents without buying ads. At Hollywood Park, Fenton, Uncommons and West Edge the ground floor is part of the resident experience because it's in the app. Residents see the shops and restaurants downstairs on the same home screen as their packages and bookings. The retail below the building stops being a neighbor and becomes an amenity. The property or ElevateOS signs local partners. Either way, the offer shows up on your residents' home screen. No. Perks are free for residents. They open the app and redeem the offer. Yes. Ground-floor retail tenants can offer perks to residents upstairs. Their offers appear on the same home screen as everything else. Yes. Each building shows its own set of perks. Residents see the partners closest to where they live. Residents open the perk from the home screen and redeem it with the partner. The partner gets a visit from a resident who lives nearby. Perks appear on the resident app home screen. Residents see them the moment they open the app. Perks sit next to Market Shop and Events & Ticketing in the same resident app. A local partner can show up as a perk on the home screen and alongside your community events. On the demo, a local partner gets added and its offer posts to the resident home screen. Then you open the resident app and see the perk where residents look first. - 1The property or ElevateOS signs a local partner. - 2The offer posts to the resident home screen. - 3Residents redeem it; the partner gets a crowd. - Perks on the home screen - Partner management - Per-building perks - Mixed-use retail on the same screen - Modules Q: Who signs the neighborhood perk partners? A: The property or ElevateOS signs local partners. Either way, the offer shows up on your residents' home screen. Q: Do resident perks cost residents anything? A: No. Perks are free for residents. They open the app and redeem the offer. Q: Can retail tenants in our building post perks? A: Yes. Ground-floor retail tenants can offer perks to residents upstairs. Their offers appear on the same home screen as everything else. Q: Can perks differ by building? A: Yes. Each building shows its own set of perks. Residents see the partners closest to where they live. Q: How do residents redeem a perk? A: Residents open the perk from the home screen and redeem it with the partner. The partner gets a visit from a resident who lives nearby. Q: Where do perks appear in the resident app? A: Perks appear on the resident app home screen. Residents see them the moment they open the app. Q: How do perks work with Market Shop and Events? A: Perks sit next to Market Shop and Events & Ticketing in the same resident app. A local partner can show up as a perk on the home screen and alongside your community events. https://www.elevateos.com/platform/engage/documents ### The handbook residents actually open. ElevateOS is the resident handbook app and apartment document library in one. The handbook, policies, lease documents, the neighborhood guide and important contacts live in searchable folders in your branded resident app. Fewer "where do I find" calls at the desk, one current version everywhere and the handbook residents actually open. Residents call the office for the pool hours, the pet policy and the trash schedule. The document that answers them is sitting in an inbox. Staff answer the same question all day. Old versions float around and get quoted back at you in the middle of a dispute. ElevateOS puts one current answer in every resident's pocket. Handbook, policies, lease documents, the neighborhood guide and contacts, each in its place. Residents type "pool hours" and get the answer, not a phone call. Every building shows its own documents, so nobody reads the wrong rules. Replace a file once and every resident sees the current version. Ask residents to acknowledge a policy and track who did. The library lives in your branded resident app, not a shared drive link. For condo and strata communities the document library is the association's record, in every owner's pocket. Minutes, bylaws and the dues schedule sit in one place every owner can search. The board stops forwarding attachments, and owners stop asking which version is current. Yes. Residents search every folder from the resident app. The pool hours, the pet policy and the trash schedule are a search away. Yes. Acknowledgements run through Resident Tasks. The office sees who has acknowledged and who has not. Yes. ElevateOS keeps a document library per building. Residents only see the documents for their own building. Yes. Condo and strata communities keep minutes, bylaws and the dues schedule in the library. Every owner can open the association's record from the app. Replace the file once in the portal. Every resident sees the current version, so old copies stop circulating. Yes. Staff upload and organize folders in the ElevateOS web portal. Residents open the same documents in the branded resident app. Update the document, then send the announcement from Communication. Residents get the message and open the current policy in the same app. In the demo you upload a policy to a folder in the portal, search "pool hours" from the resident app and open the current version. Then replace it and watch the update reach every resident. - 1Upload the handbook, policies, guide and contacts to folders in the portal. - 2Residents search and open them in the app. - 3Update once; everyone sees the current version. - Folders - Search - Per-building libraries - Version control by replacement - Acknowledgements through Resident Tasks - Your branding - Modules Q: Can residents search the document library? A: Yes. Residents search every folder from the resident app. The pool hours, the pet policy and the trash schedule are a search away. Q: Can we require residents to acknowledge a document? A: Yes. Acknowledgements run through Resident Tasks. The office sees who has acknowledged and who has not. Q: Can documents differ by building? A: Yes. ElevateOS keeps a document library per building. Residents only see the documents for their own building. Q: Does the document library work for condos and strata? A: Yes. Condo and strata communities keep minutes, bylaws and the dues schedule in the library. Every owner can open the association's record from the app. Q: How do document updates reach residents? A: Replace the file once in the portal. Every resident sees the current version, so old copies stop circulating. Q: Can staff manage documents from the portal? A: Yes. Staff upload and organize folders in the ElevateOS web portal. Residents open the same documents in the branded resident app. Q: How do we announce a policy change? A: Update the document, then send the announcement from Communication. Residents get the message and open the current policy in the same app. https://www.elevateos.com/platform/engage/signage ### Apartment digital signage that stays in sync with the app. ElevateOS is apartment digital signage and lobby screen software in one. Your lobby, amenity and elevator screens update themselves from the same announcements, events and package alerts residents see in the app. No USB sticks, no stale slides and every screen on brand. Updating it takes a USB stick and a free afternoon, so nobody does. Tonight's event only exists in the app. The package room is full and the screen says nothing. The display you paid for advertises last quarter to every resident who walks past it. Every announcement you send reaches the lobby wall without a second upload. Tonight's event is on the screen residents walk past, not only in the app. Residents see packages are waiting before they reach the elevator. The pool, gym and lounge status shows where residents decide to go. Useful glance content keeps residents looking at the screen. Lobby, fitness and elevator screens each show what fits that spot. Every screen carries your building's brand, never a generic template. The screen reads from the same records residents see in the app, so there's never a second version. Change an event time in the portal and the lobby screen shows the new time. Cancel an announcement and it leaves the wall and the phone together. ElevateOS signage runs on connected displays in lobbies, amenity spaces and elevators. On the demo, ElevateOS confirms your current screens work. No. Screens read the same announcements, events and package alerts residents see in the app. Post once and both update. Yes. Each screen location is set once, such as Lobby, Fitness or Elevator. Every location then shows what's relevant to it. Yes, the signage app is included. The screen hardware belongs to the property. Yes. Every screen shows your building's branding. Residents see one brand from the app to the lobby wall. Screens show announcements, events and classes, package pickup alerts, amenity availability, and weather and transit. Each piece comes from records already in ElevateOS. Signage displays what Communication and Events & Ticketing already publish. An announcement or a new event reaches the app and the assigned screens from the same post. In the demo you create tonight's event in the portal, then watch it appear on the lobby screen next to the package alert and amenity status. Then change the time and see the wall and the app update together. - 1An announcement, event or package alert is created in the portal or Staff App. - 2The signage app picks it up for the screens it's assigned to. - 3Each location shows what's relevant to it. - Announcements - Events and classes - Package pickup alerts - Amenity availability - Weather and transit - Per-location settings - Property branding - Modules Q: What screens does ElevateOS digital signage run on? A: ElevateOS signage runs on connected displays in lobbies, amenity spaces and elevators. On the demo, ElevateOS confirms your current screens work. Q: Do we update the screens separately from the app? A: No. Screens read the same announcements, events and package alerts residents see in the app. Post once and both update. Q: Can each screen location show different content? A: Yes. Each screen location is set once, such as Lobby, Fitness or Elevator. Every location then shows what's relevant to it. Q: Is digital signage included? A: Yes, the signage app is included. The screen hardware belongs to the property. Q: Do the screens carry our property branding? A: Yes. Every screen shows your building's branding. Residents see one brand from the app to the lobby wall. Q: What content shows on the lobby screens? A: Screens show announcements, events and classes, package pickup alerts, amenity availability, and weather and transit. Each piece comes from records already in ElevateOS. Q: How does signage tie into Communication and Events? A: Signage displays what Communication and Events & Ticketing already publish. An announcement or a new event reaches the app and the assigned screens from the same post. https://www.elevateos.com/platform/operate ### Run the property from your pocket. Everything your on-site team does all day, maintenance, inspections, packages, the front desk, visitors, parking, valet, amenity bookings and asset tracking, in one staff app and one portal. Fewer logins. Fewer clipboards. Shorter days. Staff App Quick Scan Residents notified on scan Work order Leaking faucet · Unit 1204 A work order in one system. Packages on a spreadsheet. Amenity bookings on a paper calendar. Guest names at the desk. ElevateOS Operate puts the daily work in one staff app and one portal. Everything the on-site team does all day, grouped by where the work happens. Each module links to its own page. From request to closed, with KPIs on every ticket. Move-in and move-out photos, side by side. Every appliance tagged, tracked and on a schedule. 39 a minute, zero piling up at the desk. The shift log that remembers everything. Passes through every access system, every visit logged. Spots, balances and paid visitor passes. Cars requested from the app, no paper ticket. No double bookings, fees charged at booking. Every form signed before move-in day. Every dollar in the building through one checkout. Every building, like you're standing in it. The front desk opens the shift log and reads what the night desk wrote. Quick Scan clears the morning's packages and notifies residents. Maintenance closes a photographed work order and the resident rates it. A move-out inspection runs against the move-in photos. A guest checks in with a verification code, and the night desk inherits the same record. Every work order carries time to assign, time to schedule and time to close. Packages have scan and pickup times. Reservations and incidents carry logs, photos and video. Regional teams compare buildings without asking staff to assemble reports. Time to assign Time to schedule Time to close The staff app is for the people moving: the desk, the tech in the unit, the valet in the garage. Scanning, closing, inspecting, checking in. The portal is for the people managing: reservations, fees, templates, roles, KPIs, for one building or forty. Both read the same resident record from the PMS. Resident record Unit 1204 Work orders write back to Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Guest passes become PINs, mobile keys, QR passes or fobs through every connected access control and intercom brand. Luxer One, Parcel Pending, Package Concierge and Hello Package lockers and ELEVATE Package Room live in the same app. Nothing is replaced. Modules are chosen per building and priced per unit for what you turn on. A garden community runs packages, maintenance and move-in tasks; a tower runs all twelve. Pricing can start at $0 with the revenue share where paid amenities and parking are on. from $0 with the revenue share on Quick Scan came from watching package rooms overflow. ELEVATE Package Room, Visitor Parking and incident reports each began with a property problem; ElevateOS ships the tools on-site teams ask for. Visitor Parking, Package Room and Amenity Pass all started as requests ElevateOS is bootstrapped, profitable and independent, with one vendor accountable for the resident experience. $0 venture capital · 1,500+ communities 2.8M+ maintenance requests handled. 2M+ packages scanned at 39+ per minute. 284,000+ move-in checklists completed with photo evidence. Optima Signature consolidated six resident portals into one. Yes. ElevateOS syncs maintenance requests with supported PMS platforms and writes records back where the PMS supports it. ElevateOS Quick Scan checks in 39+ packages per minute with carrier detection and instant resident notifications. Yes. ElevateOS supports hourly and daily reservations, capacity, terms, guest lists, fees and deposits. ElevateOS Staff App includes shift and event logs, instructions, incident reports, guest check-in, valet and calling. ElevateOS uses role-based access, multi-property assignments and audit trails for sensitive building actions. Bring a package. ElevateOS will scan it, close a work order, run an inspection and check in a guest. - KEEP THE BUILDING RUNNINGMaintenance & Work OrdersFrom request to closed, with KPIs on every ticket. - Maintenance & Work Orders - KEEP THE BUILDING RUNNINGInspectionsMove-in and move-out photos, side by side. - Inspections - KEEP THE BUILDING RUNNINGAsset Tracking & Preventive MaintenanceEvery appliance tagged, tracked and on a schedule. - Asset Tracking & Preventive Maintenance - RUN THE DESKPackages39 a minute, zero piling up at the desk. - Packages - RUN THE DESKFront DeskThe shift log that remembers everything. - Front Desk - RUN THE DESKVisitors & GuestsPasses through every access system, every visit logged. - Visitors & Guests - CURB AND AMENITIESParkingSpots, balances and paid visitor passes. - Parking - CURB AND AMENITIESValetCars requested from the app, no paper ticket. - Valet - CURB AND AMENITIESAmenities & ReservationsNo double bookings, fees charged at booking. - Amenities & Reservations - COLLECT AND SEEMove-in & Resident TasksEvery form signed before move-in day. - Move-in & Resident Tasks - COLLECT AND SEEPaymentsEvery dollar in the building through one checkout. - Payments - COLLECT AND SEEAnalytics & Staff ToolsEvery building, like you're standing in it. - Analytics & Staff Tools - The front desk opens the shift log and reads what the night desk wrote. - Quick Scan clears the morning's packages and notifies residents. - Maintenance closes a photographed work order and the resident rates it. - A move-out inspection runs against the move-in photos. - A guest checks in with a verification code, and the night desk inherits the same record. - ELEVATE IntercomLive - 2NLive - AiphoneLive - AkuvoxLive - AppFolioLive - ASSA ABLOY VisionlineLive - Avigilon AltaLive - BrivoLive - ButterflyMXLive - ComelitLive - DoorBirdLive - dormakabaLive - EntrataLive - GatewiseLive - Hello PackageLive - HIDLive - igloohomeLive - KastleLive - LatchLive - Luxer OneLive - MRILive - OtisLive - Package ConciergeLive - Parcel PendingLive - PDKLive - PointCentralLive - RealPageLive - Rent ManagerLive - RentlyLive - ResManLive - SALTOLive - SchlageLive - SwiftlaneLive - YaleLive - YardiLive - StripeLive Q: Do work orders sync with our PMS? A: Yes. ElevateOS syncs maintenance requests with supported PMS platforms and writes records back where the PMS supports it. Q: How fast is package check-in? A: ElevateOS Quick Scan checks in 39+ packages per minute with carrier detection and instant resident notifications. Q: Can residents book and pay for amenities in the app? A: Yes. ElevateOS supports hourly and daily reservations, capacity, terms, guest lists, fees and deposits. Q: What does the front desk get? A: ElevateOS Staff App includes shift and event logs, instructions, incident reports, guest check-in, valet and calling. Q: Who can see what? A: ElevateOS uses role-based access, multi-property assignments and audit trails for sensitive building actions. https://www.elevateos.com/platform/operate/maintenance ### Work orders that close themselves out. ElevateOS apartment maintenance software gets the fix right the first time. Residents submit work orders with photos, permission to enter and a preferred time, so techs show up with the right part. Maintenance teams assign, schedule and close from the Staff App, with KPIs on every ticket and a rating at the end. Faster fixes, fewer return trips and happier residents at renewal, across 2.8M+ maintenance requests on ElevateOS. No photo. No unit entry permission. No idea whether it's a drip or a flood. The tech walks over, finds out, walks back for the part, and the resident has no idea any of it happened until they ask. Then the ticket closes with no record of what was done and no way to know how long it took. Maintenance on ElevateOS starts with the photo and ends with the rating. Category, photos, permission to enter and a preferred time arrive with every ticket. Residents see progress in the app, so the office stops fielding follow-up calls. Every closed work order asks the resident how it went. Assign, schedule and hand off in the Staff App and portal with the full record. Time to assign, schedule and close on every ticket, side by side by building. Call the resident from the ticket, with the call history saved to it. The work order lands in Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager where supported. Find every past ticket for a unit in seconds when it matters. Three numbers on every ticket: time to assign, time to schedule, time to close. The regional team sees them by building, side by side, without running a report. The buildings that improve are the ones that can see the number, and the techs who improve are the ones who get the five-star rating in the app the same day. A completed job with a high rating triggers an automatic review request from the reputation module. Maintenance is the most frequent positive interaction a resident has with the building. ElevateOS turns it into the review the leasing team needs. 2.8M+ maintenance requests KPIs on every ticket PMS write-back to 6 platforms Yes. ElevateOS writes work orders back to Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager where the PMS supports write-back. The record exists in both systems without double entry. Yes. Every ElevateOS request supports a category, description, photos, permission to enter and a preferred time. The tech knows what to bring before walking over. ElevateOS tracks time to assign, time to schedule and time to close on every work order. Teams see them by building and across the portfolio without running a report. Yes. Every closed work order asks the resident for a satisfaction rating. High ratings trigger an automatic review request through Reputation. Yes. ElevateOS maintenance calling places the call from the ticket. The call history stays tied to the work order. Techs assign, schedule and close work orders from the Staff App. They add internal notes and a completion summary, and the resident sees the status in real time. Yes. ElevateOS keeps a searchable history of every work order, forever. The full activity history and internal notes stay with each ticket. In the demo a resident submits a plumbing request with a photo and permission to enter. You assign and schedule it from the Staff App, close it with a completion summary, watch the five-star rating come in and see the KPIs and the PMS write-back update. - 1The resident picks a category, describes the issue, attaches photos, grants permission to enter and suggests a time. - 2The request lands in Staff App and the portal; it's assigned, scheduled and tracked with internal notes and a full activity history. - 3The tech closes it with a completion summary; the resident sees the status in real time and rates the job. - 4The work order syncs to the PMS where the PMS supports write-back. - Photo-first resident requests - Real-time status - A rating on every job - Assignment, notes and history - KPIs by building - Maintenance calling - PMS write-back - Searchable history, forever - 2.8M+maintenance requests - KPIs on every ticket - PMS write-back to 6 platforms - Modules Q: Do ElevateOS work orders write back to the PMS? A: Yes. ElevateOS writes work orders back to Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager where the PMS supports write-back. The record exists in both systems without double entry. Q: Can residents attach photos and give permission to enter? A: Yes. Every ElevateOS request supports a category, description, photos, permission to enter and a preferred time. The tech knows what to bring before walking over. Q: What KPIs are tracked? A: ElevateOS tracks time to assign, time to schedule and time to close on every work order. Teams see them by building and across the portfolio without running a report. Q: Can residents rate the work? A: Yes. Every closed work order asks the resident for a satisfaction rating. High ratings trigger an automatic review request through Reputation. Q: Can staff call a resident from the work order? A: Yes. ElevateOS maintenance calling places the call from the ticket. The call history stays tied to the work order. Q: How do techs handle work orders in the field? A: Techs assign, schedule and close work orders from the Staff App. They add internal notes and a completion summary, and the resident sees the status in real time. Q: Can we look up past work orders for a unit? A: Yes. ElevateOS keeps a searchable history of every work order, forever. The full activity history and internal notes stay with each ticket. https://www.elevateos.com/platform/operate/inspections ### Move-out disputes, settled by the photos. ElevateOS apartment inspection software turns move-in and move-out inspections into evidence. Residents or staff walk the unit room by room with time-stamped photos, move-out shows both sets side by side, and management signs off. Deposit disputes get settled by the photos, turns move faster and the record stays with the unit, across 284,000+ move-in checklists on ElevateOS. Move-in condition lives on a paper form that got lost, or on a phone that left with the leasing agent. By move-out the resident remembers the unit differently and nobody can prove otherwise. The scratch, the stain and the broken blind become the property's cost. ElevateOS puts time-stamped photos on every room before the keys change hands. Residents document their own unit on day one, so the record starts before the first box is unpacked. Your team runs the same checklist from the phone when the unit needs a staff walk. Kitchen, bathroom, bedrooms and living room, each with time-stamped photos. Move-out sits next to move-in, photo for photo, so the change is obvious. A manager approves the inspection, so the record is final and defensible. Templates, schedules and assignees for every inspection between move-in and move-out. Every inspection stays on the unit, ready for the next resident and the next dispute. Inspections come with the platform, not as an add-on line on the invoice. Student housing runs hundreds of move-outs in four days. Lease-up teams run the same rush in reverse. Templates and assignees put every unit on someone's list, and residents documenting their own move-in take the clipboard off your team entirely. Turn week runs on photos, not paperwork. 284,000+ move-in checklists Side-by-side photo evidence Included, no per-unit fee Yes. Residents complete the move-in inspection from the branded resident app, room by room, with time-stamped photos. Staff can run the same inspection from the Staff App instead. Yes. ElevateOS shows move-out photos next to the move-in photos for each room. Management signs off on the comparison before the record is final. Yes. Every signed-off inspection is kept with the unit in ElevateOS. The photos are there for the next turn and for any later deposit dispute. Yes. Templates and assignees put every unit on a staff list, and residents can document their own move-in. That is how student communities run hundreds of move-outs in four days without a clipboard. Yes. ElevateOS runs internal inspections on templates with schedules and assignees. Your team completes them from the Staff App between move-in and move-out. Inspections and Maintenance & Work Orders run in the same Staff App. Your team moves from the inspection to the work order without switching tools. No. Inspections are included in the ElevateOS platform with no per-unit fee. Pricing can start at $0 depending on setup, paired with a revenue share. In the demo you walk a unit room by room with time-stamped photos, pull up the move-in photos side by side at move-out and sign off as the manager. Then see the record saved to the unit. - 1The resident completes the move-in inspection from the app, room by room, with time-stamped photos; staff can run it from Staff App instead. - 2Move-out runs against the same checklist and shows both sets of photos side by side. - 3Management signs off and the record is kept with the unit. - Resident move-in from the app - Staff inspections from Staff App - Room-by-room checklists - Side-by-side comparison - Management sign-off - Internal inspection templates - Records kept with the unit - Included, no per-unit fee - 284,000+move-in checklists - Side-by-side photo evidence - Modules - PMS Q: Can residents do their own move-in inspection? A: Yes. Residents complete the move-in inspection from the branded resident app, room by room, with time-stamped photos. Staff can run the same inspection from the Staff App instead. Q: Is there a side-by-side move-in and move-out comparison? A: Yes. ElevateOS shows move-out photos next to the move-in photos for each room. Management signs off on the comparison before the record is final. Q: Do inspection records stay with the unit? A: Yes. Every signed-off inspection is kept with the unit in ElevateOS. The photos are there for the next turn and for any later deposit dispute. Q: Can ElevateOS handle turn week in student housing? A: Yes. Templates and assignees put every unit on a staff list, and residents can document their own move-in. That is how student communities run hundreds of move-outs in four days without a clipboard. Q: Can we schedule internal inspections? A: Yes. ElevateOS runs internal inspections on templates with schedules and assignees. Your team completes them from the Staff App between move-in and move-out. Q: How do inspections connect to maintenance? A: Inspections and Maintenance & Work Orders run in the same Staff App. Your team moves from the inspection to the work order without switching tools. Q: Do inspections cost extra? A: No. Inspections are included in the ElevateOS platform with no per-unit fee. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/platform/operate/assets ### Every appliance, tagged, tracked and on a schedule. ElevateOS apartment asset tracking and preventive maintenance software puts every appliance and system on a schedule. QR-tag the water heaters, HVAC, golf carts and gym equipment, scan to see history, warranty and what's due, and open a work order from the record. No surprise failures, no missed warranty claims and equipment that lasts longer. The warranty expired last month and nobody knew. The filters get changed when the unit dies, not when the schedule says. The service history lives in a binder, a vendor's inbox or a tech's memory. Capital equipment is the most expensive thing in the building after the building, and it runs on luck. ElevateOS puts every asset on a record and a schedule. Every asset gets a QR tag your team scans from the Staff App. Water heaters, HVAC, gym equipment and golf carts, all on one list. Every visit and fix stays on the asset record, not in a binder. Warranty sits on the record, so claims get filed before coverage ends. Schedules by equipment and month surface what's due before it fails. Open a work order straight from the asset record in the Staff App. The module came from a regional maintenance lead's requirements, not a product brainstorm. That is why it tracks the golf cart as readily as the boiler. It is why the scan opens a work order instead of a form. And it is why the schedule runs itself instead of waiting for someone to remember. QR tags and quick scan PM by equipment and month Work orders from the scan Appliances, HVAC, vehicles, gym equipment and anything else with a QR code on it. Each tag links to the asset record in ElevateOS. Yes. Preventive maintenance is set by equipment and month in ElevateOS. The grid surfaces what's due, so nobody has to remember. Yes. Warranty tracking sits on each asset record. Your team sees coverage at the scan, before a claim is missed. Yes. Staff scan the QR tag from the Staff App and open a work order from the asset record. The fix lands in Maintenance & Work Orders with the asset attached. Yes. ElevateOS tracks vehicles and amenity equipment alongside appliances and building systems. The golf cart gets the same record and schedule as the boiler. Yes. Every asset in ElevateOS keeps its own service history. Scan the tag and the record shows what was done and what's due. Asset Tracking and Inspections run in the same Staff App. Your team works the inspection and the equipment record without switching tools. In the demo you scan a QR-tagged water heater from the Staff App, see its service history, warranty and next preventive maintenance, and open a work order from the record. - 1Tag each asset with a QR code and record it in the portal. - 2Scan from Staff App to see history, warranty and what's due. - 3Set the preventive maintenance grid by equipment and month; the schedule runs itself. - QR tags and quick scan - Appliances, equipment and vehicles - Service history per asset - Warranty tracking - Preventive maintenance grid - Work orders from the scan - PM by equipment and month - Modules Q: What can we tag with ElevateOS asset tracking? A: Appliances, HVAC, vehicles, gym equipment and anything else with a QR code on it. Each tag links to the asset record in ElevateOS. Q: Does the preventive maintenance schedule run itself? A: Yes. Preventive maintenance is set by equipment and month in ElevateOS. The grid surfaces what's due, so nobody has to remember. Q: Does ElevateOS track warranties? A: Yes. Warranty tracking sits on each asset record. Your team sees coverage at the scan, before a claim is missed. Q: Can a scan open a work order? A: Yes. Staff scan the QR tag from the Staff App and open a work order from the asset record. The fix lands in Maintenance & Work Orders with the asset attached. Q: Can we track vehicles and amenity equipment like golf carts? A: Yes. ElevateOS tracks vehicles and amenity equipment alongside appliances and building systems. The golf cart gets the same record and schedule as the boiler. Q: Is service history kept per asset? A: Yes. Every asset in ElevateOS keeps its own service history. Scan the tag and the record shows what was done and what's due. Q: How does asset tracking connect to Inspections? A: Asset Tracking and Inspections run in the same Staff App. Your team works the inspection and the equipment record without switching tools. https://www.elevateos.com/platform/operate/move-in ### Move-in day, done before move-in day. ElevateOS apartment move-in software runs resident onboarding before the truck arrives. The lease is signed in every connected PMS (Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI) and the checklist starts itself. Nothing gets chased at the desk, and the key is on the phone before move-in day. The renters insurance proof, the pet addendum, the parking form, the handbook acknowledgement, the elevator booking, the gas company's phone number. All of it on the day, all of it at the desk, while the truck is double-parked outside. Every resident's progress is tracked, task by task. Acknowledgements are signed in the app, not at the desk. Uploads come with expiry reminders, so coverage never lapses unnoticed. Records arrive before the resident does. Providers and links are listed per building. Residents book the slot, so move-ins never collide. Email, SMS and push reminders run until the resident activates. Everyone on the lease gets their own login. Turn it on where the building wants it. The key is issued, the welcome gift is sent and perks are shown. The office sees every resident's progress in the portal. Checklists fit each building and asset class. The invitation goes out the hour the lease is signed. By move-in the resident has the app, the key, the handbook and the elevator booked, and the office has every signature and every upload on file. The first login already has the door in it. Student communities move in hundreds of residents in four days. Roommate invites put every resident on the unit before arrival. Completion-triggered keys mean each resident walks in the moment their checklist is done, with no key pickup line at the office. 7 PMS platforms Activation sequences run from the lease record in all seven PMS platforms. Nine in ten residents activated before move-in day at communities running the full checklist. The invitation goes out the hour the lease is signed in the PMS. Reminders follow by email, SMS and push until the resident activates. ElevateOS works with every connected PMS: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. The lease record starts the checklist. Yes. Forms, uploads and e-signed acknowledgements are assigned as tasks. ElevateOS tracks each one per resident. Yes. Residents upload each record from the app. Renters insurance comes with expiry reminders. Yes. Completion can trigger the mobile key, the welcome gift and the building's home screen. The resident walks in without a stop at the office. Yes. Household members are invited under the unit. Each one gets their own credentials. Yes. Utility providers are listed per building. Each one comes with a setup link. Yes. Checklist templates are set per building and asset class. Each building runs the move-in it needs. In the demo you sign a test lease, watch the invitation go out, finish the checklist from the resident app and see the mobile key appear the moment it's done. - 1The lease is signed in Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager or MRI; the invitation goes out the same hour with reminders by email, SMS and push until the resident activates. - 2The resident works through the building's checklist in the app: forms, e-signed acknowledgements, uploads for renters insurance, pet and vehicle registration, utility setup links, the elevator slot, the move-in inspection. - 3The office sees every resident's progress on one dashboard and chases nobody. - 4Completion triggers what comes next: the mobile key is issued, the welcome gift is sent, the home screen is configured for that building. - Per-resident checklists - Forms, uploads and e-sign - Renters insurance proof - Pet and vehicle registration - Utility setup links - Elevator and move-in slots - Activation sequences - Household and roommate invites - Self sign-up - Completion triggers - Move-in dashboard - Templates per building - 7PMS platforms - Activation sequences run from the lease record in all seven PMS platforms. - Nine in ten residents activated before move-in day at communities running the full checklist. - Modules - PMS Q: When does the move-in invitation go out? A: The invitation goes out the hour the lease is signed in the PMS. Reminders follow by email, SMS and push until the resident activates. Q: Which property management systems does move-in work with? A: ElevateOS works with every connected PMS: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. The lease record starts the checklist. Q: Can we require acknowledgements and signatures? A: Yes. Forms, uploads and e-signed acknowledgements are assigned as tasks. ElevateOS tracks each one per resident. Q: Can residents upload renters insurance, pet records and vehicle details? A: Yes. Residents upload each record from the app. Renters insurance comes with expiry reminders. Q: Does completing the checklist issue the key? A: Yes. Completion can trigger the mobile key, the welcome gift and the building's home screen. The resident walks in without a stop at the office. Q: Can roommates and family members get their own login? A: Yes. Household members are invited under the unit. Each one gets their own credentials. Q: Does ElevateOS list utility providers for new residents? A: Yes. Utility providers are listed per building. Each one comes with a setup link. Q: Can we use different checklists for different buildings? A: Yes. Checklist templates are set per building and asset class. Each building runs the move-in it needs. https://www.elevateos.com/platform/operate/packages ### 39 packages a minute. Zero at the front desk. ElevateOS apartment package management turns the front desk back into a front desk. Quick Scan logs 39+ packages a minute, and residents get notified instantly. ELEVATE Package Room and every connected smart locker run in the same app, with door-to-door requests in one queue. The package room is a wall. The front desk spends the first hour of every shift logging boxes by hand and the last hour of every shift finding them. Residents ask "did my package come" twelve times a day. Lockers help until they're full. The building has a package problem because it has a package process, and the process is a clipboard. 39+ packages per minute with carrier detection and resident matching. Residents get a push with the pickup location, mark received and see full package history. Requests drop into the Staff App queue, so nothing gets lost at the desk. Per-resident access codes, session logs and an audit trail for every entry. Package locations and settings are set per building in the portal. Locker notifications and pickup live in the resident app. Residents see their package is waiting before they reach the elevator. ELEVATE Package Room is an access-code package room without the locker price tag. Carriers drop. Each resident gets their own code. Every entry is a logged session. The front desk never touches the box, and the audit trail answers the "it was stolen" email before it's sent. Pair it with Quick Scan and the building has a package system for a fraction of what locker software costs per unit. 2M+ packages scanned 39+ packages per minute The Hadley: lockers and access control in one app Quick Scan logs 39+ packages per minute in the Staff App. It detects the carrier and matches the resident automatically. Yes. Residents get a push notification with the pickup location. They can mark it received or request door-to-door delivery from the app. Yes. ElevateOS works with every connected smart locker. Locker notifications and pickup codes appear in the resident app. ELEVATE Package Room is a smart package room with per-resident access codes, session logs and an audit trail. ElevateOS built it as an alternative to locker software fees. Yes. Residents request door-to-door delivery from the app. The request drops into the Staff App queue for your team. Every step is time-stamped, and every Package Room entry is a logged session. The audit trail answers the "it was stolen" email before it's sent. Yes. Package alerts show on lobby signage through Digital Signage. Residents see a package is waiting as they walk in. Yes. Package locations and settings are set per building in the portal. Each building runs its own package flow. Quick Scan logs it, the resident gets the notification, and the package room, the lockers and the door-to-door queue all show up on the same screen. - 1Point Staff App at the label. Quick Scan detects the carrier, matches the resident and logs the package. - 2The resident gets a push notification with the pickup location. - 3They pick up, mark received, or request door-to-door delivery and it drops into the Staff App queue. Every step is time-stamped. - Quick Scan in Staff App - Resident notifications - Door-to-door delivery requests - ELEVATE Package Room - Settings per building - Every connected smart locker - Package alerts on lobby signage - 2M+packages scanned - 39+packages per minute - The Hadley: lockers and access control in one app - Modules - Smart lockers Q: How fast is Quick Scan? A: Quick Scan logs 39+ packages per minute in the Staff App. It detects the carrier and matches the resident automatically. Q: Do residents get notified when a package arrives? A: Yes. Residents get a push notification with the pickup location. They can mark it received or request door-to-door delivery from the app. Q: Does ElevateOS work with our smart lockers? A: Yes. ElevateOS works with every connected smart locker. Locker notifications and pickup codes appear in the resident app. Q: What is ELEVATE Package Room? A: ELEVATE Package Room is a smart package room with per-resident access codes, session logs and an audit trail. ElevateOS built it as an alternative to locker software fees. Q: Can residents request door-to-door delivery? A: Yes. Residents request door-to-door delivery from the app. The request drops into the Staff App queue for your team. Q: How does ElevateOS handle "my package was stolen" disputes? A: Every step is time-stamped, and every Package Room entry is a logged session. The audit trail answers the "it was stolen" email before it's sent. Q: Can package alerts show on lobby screens? A: Yes. Package alerts show on lobby signage through Digital Signage. Residents see a package is waiting as they walk in. Q: Can package settings differ by building? A: Yes. Package locations and settings are set per building in the portal. Each building runs its own package flow. https://www.elevateos.com/platform/operate/front-desk ### The shift change that doesn't lose anything. ElevateOS is apartment front desk software and concierge software in one Staff App. The 7am desk knows everything the 11pm desk knew. Every incident is on record with photos and video, and the regional reads it without calling. The resident instructions are in a notebook that walked off with the last concierge. The incident in the lobby has no record. The regional hears about it from a resident. The desk is the most visible job in the building and the least equipped. Every shift is written down, so the handoff loses nothing. What happened and when, logged as it happens. One screen for whoever is on, every shift. Anything that isn't a work order gets a record the regional can read. The desk calls residents from the Staff App without switching tools. Packages, guests and logs run in the same desk app. The leak in the hallway, the argument in the lobby, the car that clipped the gate. Each one becomes an incident report with photos and video, logged and searchable. The regional sees it on the building record instead of hearing about it on Monday. 2M+ packages logged 56,000+ guest visits logged One desk app for packages, guests and logs Works with every connected access control and intercom system. No. The Staff App runs on a phone at the desk. The portal is there for managers. Incident reports go to the building record with their photos and video. The regional team can read them without calling the desk. Yes. The desk calls residents from the Staff App. Calling sits on the same screen as the logs and instructions. Yes. Property, resident and unit instructions sit on one screen for whoever is on. The 7am desk sees what the 11pm desk left. Yes. Guest check-in runs in the same Staff App as the shift log. Visitors & Guests keeps every visit on record. Yes. Package scanning runs in the same desk app. Packages, guests and logs live in one place. Yes. Incident reports are logged and searchable. The regional finds the leak, the lobby argument or the gate incident without asking the desk. In the demo you log a night shift, file an incident with photo and video, and hand it to the next desk. Then you open it as the regional, without a phone call. - 1The desk logs the shift and any events as they happen, in Staff App. - 2Property, resident and unit instructions sit on one screen for whoever is on. - 3Anything that isn't a work order becomes an incident report with photos and video; the regional can read it without calling. - Shift log - Event log - Property, resident and unit instructions - Incident reports with photos and video - Calling from the same screen - Guest check-in and package scanning - 2M+packages logged - 56,000+guest visits logged - One desk app for packages, guests and logs - Modules - Access and intercom Q: Does the front desk need a computer? A: No. The Staff App runs on a phone at the desk. The portal is there for managers. Q: Where do front desk incident reports go? A: Incident reports go to the building record with their photos and video. The regional team can read them without calling the desk. Q: Can the desk call residents? A: Yes. The desk calls residents from the Staff App. Calling sits on the same screen as the logs and instructions. Q: Do instructions carry between shifts? A: Yes. Property, resident and unit instructions sit on one screen for whoever is on. The 7am desk sees what the 11pm desk left. Q: Can the desk check in guests from the same app? A: Yes. Guest check-in runs in the same Staff App as the shift log. Visitors & Guests keeps every visit on record. Q: Can the desk scan packages too? A: Yes. Package scanning runs in the same desk app. Packages, guests and logs live in one place. Q: Can we search past incidents? A: Yes. Incident reports are logged and searchable. The regional finds the leak, the lobby argument or the gate incident without asking the desk. https://www.elevateos.com/platform/operate/visitors ### Guests get in. Everyone else doesn't. ElevateOS is apartment visitor management with guest access built in. Residents register guests and vendors themselves, PINs and passes are issued automatically through every connected access system, staff get notified at check-in and every visit is logged. Elevate Pass turns a guest invite into a door that opens. Residents hand out fobs. Vendors get buzzed in by whoever's at the desk. The cleaner who comes every Tuesday has been "a guest" for two years. Nobody can say who was in the building last Thursday at 9pm, and the front desk is making judgment calls at the door with a line forming. Visitors on ElevateOS are registered, verified, admitted and logged, with the resident doing the work. Residents and staff register visitors in the app, no desk call needed. The Tuesday cleaner gets Tuesdays, and nothing else. Every pass carries a visit log of its own. The desk knows the moment a guest arrives. Issued through every connected lock, access control and intercom system. A guest invite becomes a visitor access experience, from the resident app to the door. Guests, incident reports and calling run where the desk already works. Recurring permissions mean the cleaner, the dog walker and the physical therapist get in on their schedule and nowhere else. The resident sets it once. The access system issues the PIN. The log shows every entry. When the resident moves out, the vendor's access ends with the lease. Staff see the day's expected guests in Staff App, get a notification at check-in and can call the resident from the same screen. No notebook, no "let me call up," no guessing. 56,000+ guest pass visits Visitor PINs without touching the hardware Vendor access ends with the lease Works with every connected lock, access control and intercom system. Yes. Residents register guests and vendors in the app with one-time, recurring or monthly-range permissions, and the guest receives a pass with a verification code. The front desk never has to take the call. Yes. ElevateOS issues visitor PINs, mobile keys, QR passes and fobs through every connected lock, access control and intercom system, from the unit door to the garage gate. Where the access system supports it, the PIN is issued automatically. Yes. Every pass has a visit log, and staff are notified at check-in. You can say who was in the building last Thursday at 9pm. It ends with the lease. Recurring permissions are tied to the resident, so deactivation revokes them. The cleaner's Tuesday PIN stops working the day the resident leaves. Yes. Residents set one-time, recurring or monthly-range permissions for vendors like the cleaner or the dog walker. The access system issues the PIN on that schedule and nowhere else. Elevate Pass is the guest pass flow from the resident app to a visitor access experience. A guest invite becomes a door that opens, with the visit logged against the pass. Yes. Staff get a notification in the Staff App the moment a guest checks in at the desk or the door. The day's expected guests are on the same screen. Register, verify, admit and read the log, in five minutes, on your access system. - 1The resident registers the guest or vendor in the app, once or on a schedule, including monthly ranges for the recurring cleaner. - 2The guest gets a pass with a verification code; where the access system supports it, a visitor PIN or key is issued automatically. - 3The guest checks in at the desk or at the door; staff are notified. - 4The visit is logged against the pass. - Guest and vendor registration - One-time, recurring and monthly-range permissions - Guest passes with verification codes - Staff notifications at check-in - Visitor PINs, mobile keys, QR passes and fobs - Elevate Pass - Front desk check-in in the same app - 56,000+guest pass visits - Visitor PINs without touching the hardware - Vendor access ends with the lease - Modules - Access and intercom Q: Can residents register their own guests? A: Yes. Residents register guests and vendors in the app with one-time, recurring or monthly-range permissions, and the guest receives a pass with a verification code. The front desk never has to take the call. Q: Do guests get a PIN or a key? A: Yes. ElevateOS issues visitor PINs, mobile keys, QR passes and fobs through every connected lock, access control and intercom system, from the unit door to the garage gate. Where the access system supports it, the PIN is issued automatically. Q: Is every visit logged? A: Yes. Every pass has a visit log, and staff are notified at check-in. You can say who was in the building last Thursday at 9pm. Q: What happens to vendor access at move-out? A: It ends with the lease. Recurring permissions are tied to the resident, so deactivation revokes them. The cleaner's Tuesday PIN stops working the day the resident leaves. Q: Can a vendor have a recurring or monthly-range permission? A: Yes. Residents set one-time, recurring or monthly-range permissions for vendors like the cleaner or the dog walker. The access system issues the PIN on that schedule and nowhere else. Q: What is Elevate Pass? A: Elevate Pass is the guest pass flow from the resident app to a visitor access experience. A guest invite becomes a door that opens, with the visit logged against the pass. Q: Do staff get notified when a guest checks in? A: Yes. Staff get a notification in the Staff App the moment a guest checks in at the desk or the door. The day's expected guests are on the same screen. https://www.elevateos.com/platform/operate/parking ### Visitor parking that pays rent. ElevateOS is apartment parking management with paid visitor parking built in. The guest lot becomes a revenue line, residents always find their spot, and the paper pass is gone. Guests buy a timed pass from the QR code on the sign, and the income shares with the owner. Residents can never find a spot. Guests park wherever. The lot is real estate the building pays for and never charges for, and the only system is a pad of paper passes at the desk. Every spot is assigned and accounted for in the portal. The team sees sessions, balances and every lot in one place. Guests scan the sign and buy a pass from their phone. An hour, four hours or overnight, paid at the platform checkout. See which lots earn and when, straight from the portal. Guest passes are paid in the same checkout as everything else. Gates open from the resident app through every connected access control system. Residents and guests register plates, so enforcement knows who belongs. A manager was tired of handing out paper passes. ELEVATE Visitor Parking was the answer: QR codes on the signs, timed paid sessions, analytics in the portal. It is now a revenue line across the platform. Paid visitor passes Analytics by lot and month Income shared with the owner Gates and garage doors open through every connected access control system. No. The kit is QR codes and signage, and the module does the rest. If you have gates, ElevateOS opens them from the app through every connected access control system. Yes. Resident-registered guests and paid visitor passes run side by side. The building decides which lots are free and which are paid. The income shares with the owner, reported in the portal. Analytics by lot and by month show exactly what the guest lot earns. Yes. Resident spots, assignments and balances are managed in the same portal. Residents always know which spot is theirs. Yes. License plate registration covers residents and guests. Enforcement can tell who belongs in the lot without a paper list. Guests scan the QR code on the sign and buy a timed pass at the platform checkout. No app download, no paper pass, no cash at the desk. Yes. Gates and garage doors open from the resident app through every connected access control system. Visitor passes work with the same access flow. A QR pass goes on a spot and sells on the demo, with the session landing in the portal. - 1Resident spots, assignments and balances are managed in the portal. - 2Guests buy a timed pass from the QR code on the sign; residents register visitors from the app. - 3Sessions, balances and analytics land in the portal; income shares with the owner. - Resident spots, assignments and balances - Parking staff tools - ELEVATE Visitor Parking: QR codes and signage - Timed sessions and paid passes - Analytics by lot and by month - Payments through the platform checkout - Gate and garage opening from the app - License plate registration - Paid visitor passes - Analytics by lot and month - Income shared with the owner - Modules - Gates and garages - Messaging integration Q: Do we need gates or hardware for visitor parking? A: No. The kit is QR codes and signage, and the module does the rest. If you have gates, ElevateOS opens them from the app through every connected access control system. Q: Can residents still register free guests? A: Yes. Resident-registered guests and paid visitor passes run side by side. The building decides which lots are free and which are paid. Q: Where does the visitor parking income go? A: The income shares with the owner, reported in the portal. Analytics by lot and by month show exactly what the guest lot earns. Q: Can we manage resident spots too? A: Yes. Resident spots, assignments and balances are managed in the same portal. Residents always know which spot is theirs. Q: Can residents and guests register license plates? A: Yes. License plate registration covers residents and guests. Enforcement can tell who belongs in the lot without a paper list. Q: How do guests pay for visitor parking? A: Guests scan the QR code on the sign and buy a timed pass at the platform checkout. No app download, no paper pass, no cash at the desk. Q: Can residents open the gate or garage from the app? A: Yes. Gates and garage doors open from the resident app through every connected access control system. Visitor passes work with the same access flow. https://www.elevateos.com/platform/operate/valet ### Valet without the paper ticket. ElevateOS is apartment valet software with valet management built for the stand. The car is ready when the resident reaches the lobby, the paper ticket is gone, and check-out photos end the damage dispute. The whole stand runs on one dashboard, across 158,000+ valet tickets on ElevateOS. The resident calls down, the valet writes it on a pad, and the car arrives ten minutes after the resident does. Nobody can prove which car had the scratch on Tuesday. The stand is the most hands-on job in the building and the least equipped. Every car in and out is a ticket, not a piece of paper. The resident requests the car before leaving the unit. Check-out photos on every car end the scratch argument. Every resident's vehicles live on their record. The whole stand, the queue and every ticket on one screen. ElevateOS staffs the stand where the property wants it. A request from the elevator beats a call from the lobby. The valet sees it in the Staff App queue and retrieves the car before the resident reaches the stand. Ticket photos end the scratch argument before it starts. 158,000+ valet tickets Ticket photos on every car Staffed through Managed Staffing Garage gates open through every connected access control system. Yes. The resident requests the car from the app before leaving the unit. The valet sees the request in the Staff App queue and has the car ready when the resident reaches the lobby. Yes. Check-out photos are taken on every car and kept with the ticket. The photo record ends the damage dispute before it starts. Yes. The valet team and the manager share one dashboard with the queue and every ticket. The whole stand runs on one screen. Yes. The stand can be staffed through Managed Staffing where the property wants it. The same app runs whether your team or ElevateOS staff hold the keys. Yes. Every resident's vehicles live on their record. Check-in and check-out tickets attach to the vehicle, not to a paper slip. Check-in runs the same way as check-out, with a ticket and photos. The vehicle record keeps the full history of every visit to the stand. Valet, Front Desk and Parking run in the same Staff App. The desk, the stand and the lot share one queue and one record. From the resident app to the valet's phone in one tap. - 1The resident requests the car from the app before leaving the unit. - 2The valet sees the request in Staff App, checks the car out with a photo and a ticket record. - 3Check-in runs the same way, with the vehicle record kept. - Vehicle check-in and check-out - Resident vehicle requests from the app - Ticket photos - Vehicle records - Valet dashboard - Staffing through Managed Staffing - 158,000+valet tickets - Ticket photos on every car - Staffed through Managed Staffing - Modules - Gates and garages Q: Can residents request the car from the app? A: Yes. The resident requests the car from the app before leaving the unit. The valet sees the request in the Staff App queue and has the car ready when the resident reaches the lobby. Q: Are ticket photos kept? A: Yes. Check-out photos are taken on every car and kept with the ticket. The photo record ends the damage dispute before it starts. Q: Is there a valet dashboard? A: Yes. The valet team and the manager share one dashboard with the queue and every ticket. The whole stand runs on one screen. Q: Can ElevateOS staff the valet stand? A: Yes. The stand can be staffed through Managed Staffing where the property wants it. The same app runs whether your team or ElevateOS staff hold the keys. Q: Does ElevateOS keep vehicle records per resident? A: Yes. Every resident's vehicles live on their record. Check-in and check-out tickets attach to the vehicle, not to a paper slip. Q: How does check-in work when a car comes back? A: Check-in runs the same way as check-out, with a ticket and photos. The vehicle record keeps the full history of every visit to the stand. Q: How does valet work with Front Desk and Parking? A: Valet, Front Desk and Parking run in the same Staff App. The desk, the stand and the lot share one queue and one record. https://www.elevateos.com/platform/operate/amenities ### No more double-booked party room. ElevateOS is amenity reservation software with apartment amenity booking built in. No double bookings, fees and deposits collected at booking, and the empty guest suite turned into income. Amenity Pass lets residents book across every property in the portfolio. Two residents booked the rooftop for Saturday. One of them has forty guests. The deposit was supposed to be collected at the desk and wasn't. The golf simulator sits empty on weekdays because nobody knows it's bookable. Amenities are the most expensive square footage in the building and the least managed. Every slot has rules, so nothing overlaps. The rules are agreed before the resident gets the room. Staff know who is coming and what was promised. The money is collected before the party, not chased after it. You set it, the resident pays it. One building's gym becomes the whole portfolio's perk. Every booking, every amenity, one view. Who booked, who changed it and when, always on record. Guest suites, party rooms, cabanas, golf simulators, private dining. Set a fee and a deposit, and the amenity stops being a cost of ownership and starts being a line on the income side. The Victor booked $32,000+ in a single month. Alluvion Las Olas went from $1,500 to $15,000+ a month in amenity income. The space was always there. The checkout wasn't. Amenity Pass was built for a portfolio that wanted residents at one building to use the gym across the street. Residents book any participating property's amenities from their own app. The portfolio becomes one set of amenities instead of forty small ones, and the owner sells the whole thing on the tour. $32,000+ in amenity and event bookings in one month at The Victor $15,000+ a month at Alluvion Las Olas (from $1,500) $17,000+ a month at a 600-unit Chicago high-rise (from $6,800) Amenity doors open through every connected access control system. Yes. Fees and deposits are charged at booking for paid amenities like guest suites, party rooms, cabanas and simulators. A configurable resident-paid convenience fee sits on top. Time blocks, capacity limits and a single reservations calendar run across the resident app, Staff App and the portal. Overlaps are not possible. Yes, with Amenity Pass. Residents book participating properties' amenities across the portfolio from their own app. Yes. Terms and conditions are accepted at booking. Guest lists and notes attach to every reservation. Deposits are collected at booking through the platform checkout. Nobody at the desk has to chase a check after the party. The resident pays it. You control the convenience fee per property in the portal. Yes. Staff see every reservation in the Staff App and the portal, with logs and notes. The team knows who has the rooftop before the guests arrive. Yes. Amenity doors open through every connected access control system with Keyless Access. Digital Signage puts amenities in front of residents in the lobby. Watch a paid amenity get booked from the resident app, the deposit collected and the reservation land in the dashboard. - 1In the portal, each amenity gets its hours, time blocks, capacity, terms and conditions, fees and deposits. - 2Residents book from the app, accept the terms, add guests and pay at booking. - 3Staff see every reservation in Staff App and the portal, with logs and notes, and nothing overlaps. - Hourly and daily bookings, time blocks, capacity limits - Terms and conditions accepted at booking - Guest lists and notes on every reservation - Paid amenities: fees and deposits charged at booking through the platform checkout - Resident-paid convenience fee you control - Amenity Pass: residents book amenities across every property in the portfolio - Reservations dashboard in the portal - Logs on every booking, change and cancellation - $32,000+in amenity and event bookings in one month at The Victor - $15,000+a month at Alluvion Las Olas (from $1,500) - $17,000+a month at a 600-unit Chicago high-rise (from $6,800) - Modules - Amenity doors - Messaging integration Q: Can we charge for amenities? A: Yes. Fees and deposits are charged at booking for paid amenities like guest suites, party rooms, cabanas and simulators. A configurable resident-paid convenience fee sits on top. Q: How do we prevent double bookings? A: Time blocks, capacity limits and a single reservations calendar run across the resident app, Staff App and the portal. Overlaps are not possible. Q: Can residents book amenities at other properties? A: Yes, with Amenity Pass. Residents book participating properties' amenities across the portfolio from their own app. Q: Can we require terms and guest lists? A: Yes. Terms and conditions are accepted at booking. Guest lists and notes attach to every reservation. Q: When are amenity deposits collected? A: Deposits are collected at booking through the platform checkout. Nobody at the desk has to chase a check after the party. Q: Who pays the amenity convenience fee? A: The resident pays it. You control the convenience fee per property in the portal. Q: Can staff see amenity reservations in the Staff App? A: Yes. Staff see every reservation in the Staff App and the portal, with logs and notes. The team knows who has the rooftop before the guests arrive. Q: Do bookings connect to Keyless Access and Digital Signage? A: Yes. Amenity doors open through every connected access control system with Keyless Access. Digital Signage puts amenities in front of residents in the lobby. https://www.elevateos.com/platform/operate/payments ### Every dollar in the building, through one checkout. ElevateOS handles resident payments, with apartment payment processing for amenities and services. Every dollar outside rent goes through one checkout: amenity fees, deposits, tickets, services, Market Shop, visitor parking and HOA dues. Accounting gets one export, the property controls the convenience fee, and rent stays in the PMS. The party-room deposit is collected at the desk. The event ticket is cash. The cleaner is paid outside the building. Accounting reconciles none of it, and the money the building earns is hard to find. Reservations, events, services, Market Shop, visitor parking and HOA dues, paid in the app. The property sets it, the resident pays it. Accounting and onsite teams each see what they need. One export for accounting instead of five reconciliations. The check at the desk lands in the same record. Every payment, every resident, on file. Rent runs through the PMS as it always has, and nothing changes in that flow. ElevateOS handles everything after the lease: the fees, the tickets, the services, the passes and the dues. Your rent process stays untouched while every other dollar finally has a home. 660,000+ amenity reservations paid through one checkout Role-based payments page Offline payments and invoice history No. Rent runs through your PMS. ElevateOS handles amenity fees, tickets, services, parking passes and dues. Yes. The convenience fee is resident-paid and configurable by the property. Yes. The payments page has filters, exports and invoice history. Accounting gets one export instead of reconciling five systems. Yes. Staff record offline payments from the payments page. The check at the desk sits in the same history as payments made in the app. Reservations, events, services, Market Shop, visitor parking and HOA dues all charge through one checkout. Each one charges at the moment of booking. Yes. HOA dues are paid in the app on the same checkout. Owners pay dues where they book amenities and services. Yes. The payments page has role-based views. Accounting sees exports and invoice history, and onsite teams see what they need at the desk. Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through the setup for your building. Book a paid amenity from the app and watch it land on the payments page. - 1Every paid feature charges at the moment of booking: the amenity fee, the ticket, the service, the parking pass, the dues. - 2Residents pay in the app; the convenience fee is set by the property. - 3The payments page gives role-based views, exports, offline payment entry and invoice history for accounting. - One checkout for every paid feature - Resident-paid convenience fee you control - Role-based payments page - Exports - Offline payment entry - Invoice history - 660,000+amenity reservations paid through one checkout - Offline payments and invoice history - Modules - Payments Q: Does rent go through ElevateOS? A: No. Rent runs through your PMS. ElevateOS handles amenity fees, tickets, services, parking passes and dues. Q: Can we set a convenience fee? A: Yes. The convenience fee is resident-paid and configurable by the property. Q: Can accounting export payments? A: Yes. The payments page has filters, exports and invoice history. Accounting gets one export instead of reconciling five systems. Q: Can staff record an offline payment? A: Yes. Staff record offline payments from the payments page. The check at the desk sits in the same history as payments made in the app. Q: Which features charge through the checkout? A: Reservations, events, services, Market Shop, visitor parking and HOA dues all charge through one checkout. Each one charges at the moment of booking. Q: Can condo owners pay HOA dues in the app? A: Yes. HOA dues are paid in the app on the same checkout. Owners pay dues where they book amenities and services. Q: Do accounting and onsite teams see different views? A: Yes. The payments page has role-based views. Accounting sees exports and invoice history, and onsite teams see what they need at the desk. Q: How do pricing and revenue share work? A: Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through the setup for your building. https://www.elevateos.com/platform/operate/analytics ### See every building like you're standing in it. ElevateOS is property operations analytics and multifamily portfolio analytics for regionals and owners. Every building sits side by side, problems are caught the day they start instead of in the monthly report, standards roll out in a day, and audit trails cover everything. Forty buildings run forty versions of the package process, and someone builds a spreadsheet by hand to compare them. By the time a problem reaches the region, it is a month old. Every module reports usage, so the regional sees adoption, not guesses. Each operation has its own numbers on one screen. Admin, manager, worker, trainer, property manager, front desk manager, maintenance and valet. Regionals work across buildings, and groups compare like with like. Every vendor on record, per building. Lock events, package rooms and building changes, all recorded. The ElevateOS team reviews the portfolio with you every quarter. Templates for inspections, amenities and announcements apply across a property group, so the region runs one way instead of forty. Change the standard once and every building in the group runs it the same day. No memo, no retraining week. 1,500+ communities reporting into one portal Quarterly portfolio reviews Audit trails on every lock event Yes. ElevateOS supports multi-building assignment and property groups. A regional sees every building in their group side by side from one portal. Roles scope every view in ElevateOS, from admin and manager to front desk, maintenance and valet. Audit trails record every change, so access is never a mystery. Yes. ElevateOS exports by module and by building. The regional team gets the numbers without building a spreadsheet by hand. Yes. The ElevateOS team runs quarterly portfolio reviews with your team. The reviews use the same dashboards your regionals see every day. ElevateOS dashboards cover keyless, package, valet and loyalty alongside engagement analytics by module, resident and building. Every operation reports its own numbers into the same portal. Yes. Property groups let ElevateOS compare like with like, by region, asset class or any grouping the portfolio uses. Standards and templates roll out to a group in a day. Yes. ElevateOS keeps a vendor directory per building. Every vendor the property works with is on record in the portal. Lock events, package rooms and building changes are all recorded in ElevateOS. Every change carries who, what and when. Open the regional dashboard and compare two buildings on the demo. - 1Every module reports usage by resident and building; every work order, package, reservation and lock event carries its own numbers. - 2Dashboards put buildings side by side for the regional team. - 3Roles and property groups decide who sees what; audit trails record every change. - Engagement analytics by module, resident and building - Keyless, package, valet and loyalty dashboards - Roles for every seat - Multi-building assignment and property groups - Vendor directory - Audit trails on everything - Quarterly portfolio reviews - 1,500+communities reporting into one portal - Audit trails on every lock event - Modules Q: Can a regional manager see every building side by side? A: Yes. ElevateOS supports multi-building assignment and property groups. A regional sees every building in their group side by side from one portal. Q: How do roles control who sees which dashboards? A: Roles scope every view in ElevateOS, from admin and manager to front desk, maintenance and valet. Audit trails record every change, so access is never a mystery. Q: Can we export the data? A: Yes. ElevateOS exports by module and by building. The regional team gets the numbers without building a spreadsheet by hand. Q: Does ElevateOS review the portfolio with us? A: Yes. The ElevateOS team runs quarterly portfolio reviews with your team. The reviews use the same dashboards your regionals see every day. Q: What do the dashboards cover? A: ElevateOS dashboards cover keyless, package, valet and loyalty alongside engagement analytics by module, resident and building. Every operation reports its own numbers into the same portal. Q: Can we group properties for comparison? A: Yes. Property groups let ElevateOS compare like with like, by region, asset class or any grouping the portfolio uses. Standards and templates roll out to a group in a day. Q: Is there a vendor directory? A: Yes. ElevateOS keeps a vendor directory per building. Every vendor the property works with is on record in the portal. Q: What does the audit trail cover? A: Lock events, package rooms and building changes are all recorded in ElevateOS. Every change carries who, what and when. https://www.elevateos.com/platform/connect ### Keep the hardware. Lose the headache. Every lock, intercom, thermostat, locker and elevator ElevateOS has been asked to connect, in the same app as rent, packages and events. Credentials come from any of seven property management systems and go to whatever is on the door. 50+ brands live, 385 certified devices, and a team that builds the next one on request. Good evening, Maya Home Lobby Garage Lockers 71° Elevator Guests Separate intercom, lock, thermostat, locker and parking apps mean separate logins, separate password resets and separate support calls, and a resident who stops using half of them. Connect puts every device in one resident app and provisions the credentials from the PMS, so the hardware stays and the app count drops to one. The integration catalog, by category. Each links to its category page; each count is live from the catalog. Mobile keys, PINs, fobs and visitor passes on every door. In-app video, door release and guest PINs on any panel. Thermostats, HVAC and leak alerts from the resident app. Locker codes and pickup alerts, no second download. Call the car and reach the floor from the phone. Residents and leases two-way, work orders written back. Every checkout, message, review and reward, connected. Your portfolio's tools, plugged into every endpoint. ELEVATE Intercom and ELEVATE Package Room are ElevateOS products. Everything else is yours, and Connect integrates it. The resident is created in Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager or MRI. Connect provisions the credential to whatever is on the door: a BLE key, a network key, a PIN or a fob, in the format that system expects. The key lands in the resident app with the unit, the lobby, the gym and the garage as favorites and a one-tap unlock on the home screen. The lease ends, the credential dies the same minute, and the audit trail records it. A key that needs Wi-Fi is a key that fails in the garage. Connect caches keys on the phone and opens the door over Bluetooth when there's no signal and when the server is down. Device binding means a credential can't be cloned to a second phone. Instant revoke means a former resident's key dies on deactivation, not on the next sync. Every event lands in an audit trail the regional team can read. No service Key cached on phone · Bluetooth SALTO in the Chicago tower, Schlage in the Atlanta garden community, igloohome in the Toronto mid-rise, Latch in the lease-up, Yale in the build-to-rent homes. Residents at all five open the door from the same branded app. The regional team sees one keyless dashboard. Nobody standardizes hardware to standardize the experience. Five buildings · one app Keep what's installed. Connect talks to the lock the way the lock expects and to the PMS the way the PMS expects; nothing is reprogrammed and no resident re-enrolls. 50+ brands connected, zero reprogrammed Built on request. Nine lock brands, eight intercoms, the Package Room and Visitor Parking each began with one customer asking. Name the brand, the model and the building; most integrations ship in weeks, not quarters, with ElevateOS engineers in your building if that's what it takes. Visitor Parking, Package Room and Amenity Pass all started as requests Independent. Bootstrapped, profitable and owned by nobody's hardware company, so the roadmap follows what customers ask for, not what a parent company sells. $0 venture capital · 1,500+ communities ELEVATE Intercom has no per-door fee. ELEVATE Package Room replaces locker software at a fraction of the per-unit cost. Every integrated device drops the separate app, the separate login and the separate support line, which is where the OPEX swap starts. $0 per door ELEVATE Intercom 1 app · 1 login · 1 invoice Every lock, reader, intercom, thermostat and locker model ElevateOS supports, with the manufacturer behind it, in one directory. Find yours before the call. 2.56M+ access events on SALTO alone. 385 certified devices from 16 manufacturers. The Hadley: lockers and access control in one app. Optima Signature: six resident portals consolidated into one, the door included. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it SALTO KS and Space, dormakaba, igloohome, Latch, Rently, PointCentral, Schlage, Yale and ASSA ABLOY Visionline. If yours isn't listed, name the brand; it's usually a request away. No. It integrates the one on the wall, on ELEVATE Intercom, ButterflyMX, Swiftlane, 2N, Comelit, Aiphone, DoorBird, Akuvox and more, so calls, video and door release run in the resident app. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager or MRI, and Connect provisions the credential to the access system automatically. At move-out it's revoked the same minute. Yes. Core keyless functions run over Bluetooth with no signal and no server, with device binding and instant revoke still in force. Yes. One resident app and one keyless dashboard across buildings on different lock, intercom and PMS systems. Yes. Specify from the catalog and it's connected on day one; specify something new and ElevateOS builds the integration, usually in weeks. Not on ELEVATE Intercom, and not from ElevateOS on any integrated device. Third-party brands keep their own hardware contracts. Name the brand, the model and the building. The integration team confirms whether it's live, pending or on request, and on request means ElevateOS builds it. On the call, the resident app rings the intercom, opens the lock and sets the thermostat. - 16 BRANDSAccess ControlMobile keys, PINs, fobs and visitor passes on every door. - Access Control - 11 BRANDSIntercomIn-app video, door release and guest PINs on any panel. - Intercom - 6 BRANDSSmart HomeThermostats, HVAC and leak alerts from the resident app. - Smart Home - 5 BRANDSPackageLocker codes and pickup alerts, no second download. - Package - OTIS · MORE ON REQUESTElevatorsCall the car and reach the floor from the phone. - Elevators - 7 BRANDSProperty Management SystemsResidents and leases two-way, work orders written back. - Property Management Systems - 4 BRANDSPayments & DataEvery checkout, message, review and reward, connected. - Payments & Data - DEVELOPERSOpen APIYour portfolio's tools, plugged into every endpoint. - Open API - The resident is created in Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager or MRI. - Connect provisions the credential to whatever is on the door: a BLE key, a network key, a PIN or a fob, in the format that system expects. - The key lands in the resident app with the unit, the lobby, the gym and the garage as favorites and a one-tap unlock on the home screen. - The lease ends, the credential dies the same minute, and the audit trail records it. - SALTO - 2N - ecobee - igloohome - Brivo - SALTOLive - dormakabaLive - igloohomeLive - LatchLive - PointCentralLive - SchlageLive - YaleLive - ASSA ABLOY VisionlineLive - BrivoLive - Avigilon AltaLive - KastleLive - HIDLive - GatewiseLive - PDKLive - ICTBeta - ELEVATE IntercomLive - RentlyLive - ButterflyMXLive - SwiftlaneLive - 2NLive - ComelitLive - AiphoneLive - DoorBirdLive - AkuvoxLive - MircomBeta - WebbVisionBeta - ecobeeLive - HoneywellLive - Google NestLive - DaikinLive - CoolAutomationLive - ELEVATE Package RoomLive - Luxer OneLive - Parcel PendingLive - Package ConciergeLive - Hello PackageLive - OtisLive - YardiLive - EntrataLive - RealPageLive - ResManLive - AppFolioLive - Rent ManagerLive - MRILive - ElevateOS CRM No PMS needed - StripeLive - Reputation.comLive - HubSpotLive - TwilioLive Q: Which lock brands work with ElevateOS? A: SALTO KS and Space, dormakaba, igloohome, Latch, Rently, PointCentral, Schlage, Yale and ASSA ABLOY Visionline. If yours isn't listed, name the brand; it's usually a request away. Q: Does ElevateOS replace our intercom? A: No. It integrates the one on the wall, on ELEVATE Intercom, ButterflyMX, Swiftlane, 2N, Comelit, Aiphone, DoorBird, Akuvox and more, so calls, video and door release run in the resident app. Q: How do credentials get from our PMS to the locks? A: Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager or MRI, and Connect provisions the credential to the access system automatically. At move-out it's revoked the same minute. Q: Do mobile keys work without signal? A: Yes. Core keyless functions run over Bluetooth with no signal and no server, with device binding and instant revoke still in force. Q: Can we run different brands across the portfolio? A: Yes. One resident app and one keyless dashboard across buildings on different lock, intercom and PMS systems. Q: Will it work with hardware we buy next year? A: Yes. Specify from the catalog and it's connected on day one; specify something new and ElevateOS builds the integration, usually in weeks. Q: Is there a per-door fee? A: Not on ELEVATE Intercom, and not from ElevateOS on any integrated device. Third-party brands keep their own hardware contracts. Q: What if our hardware isn't listed? A: Name the brand, the model and the building. The integration team confirms whether it's live, pending or on request, and on request means ElevateOS builds it. https://www.elevateos.com/platform/concierge ### The resident app that sends the owner a check. Every service a resident already pays for, housekeeping to dog walking to private chef, vetted, staffed and managed by ElevateOS in every market in the US and Canada, booked and paid in the branded app, with a revenue share to the owner on every booking. Add Market Shop, Resivents events, paid parking and managed staffing, and the app stops being an expense. Services Housekeeping Dog walking Training Private chef Housekeeping · Thursday 10am · Confirmed The cleaner comes every other Thursday. The dog gets walked at noon. The trainer shows up Saturdays. All of it booked on someone else's app, paid to someone the building never vetted, walked past the front desk with a key the resident handed over. The spend is real and it's leaving through the lobby. Vetted and staffed by ElevateOS. Residents pay. Owners share. Products, food orders and tablet point-of-sale, paid in the app. A planner, a marketing kit, setup and breakdown, from a catalog. Car wash, movers, parking, in-app sales and Amenity Pass. Front desk, concierge, fitness and amenity teams, run by ElevateOS. Pricing can start at $0 with the revenue share on. Weekly, deep, move-in and move-out cleans, plus guest suite turnover. Personal training, 50+ class types, massage and spa. Walking, grooming, training and sitting. TV mounting, furniture assembly and light installs. Private chef, dry cleaning and beauty. Meal plans and nutrition coaching, booked in the app. Unit checks while residents travel, with photo reports. Movers in and haulers out, scheduled with the elevator. Groceries and meals delivered to the door. Mobile wash and detail subscriptions in the garage. Movers, furnishing, internet and power, set up before day one. Resivents programming and ticketed events on the calendar. New categories get added because a customer asked. Suggest what your residents want. A resident app with a "local businesses" page is not a concierge. ElevateOS screens the providers, manages the bookings, handles the no-shows and carries the liability. The property is not contracting with forty individuals. It's offering one amenity that happens to be staffed by people. Provider Every service is optional and resident-paid at a price the resident chose. Nothing is bundled into rent. Nothing is mandatory. Residents see a perk they'd have paid for anyway, now one tap away. Owners see a share of it. Nobody feels nickel-and-dimed because nobody is. Rent optional · resident-paid 10,000+ vetted providers, staffed and managed by ElevateOS across every metro it serves, Chicago to Miami to Toronto to Montréal, live from the first day a community is on the platform. Services run on top of any PMS and any hardware; nothing changes in the building to turn them on. At Apartments at City Center the revenue share covered the platform cost within three months. Car detailing, home watch and nutrition were added because customers asked; the next category is yours to name. Bootstrapped, profitable, independent, and ElevateOS owns the services company rather than reselling a marketplace. Wolf Point East, Chicago: residents spend $30,000+ a month on services. Avenue5 portfolio: services revenue up 117% year over year. Apartments at City Center: the revenue share covered the platform cost within three months. Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month. Simone Society: on-demand services live from opening day, part of the Avenue5 portfolio. ElevateOS does. Providers are vetted, insured, staffed and managed by ElevateOS in every market across the United States and Canada. Yes. On-demand services are available in every US and Canadian market from the day the app launches. No. Every service is optional and resident-paid. Nothing is added to rent. ElevateOS shares revenue with the owner on every booking, reported in the portal every month. Yes. Background checks, insurance and ratings on every provider, managed by ElevateOS, which also carries the liability. Yes. Ratings, tips and one-tap rebooking are in the app, and the booking history stays with the resident. Services are live the day the app launches; at Apartments at City Center the share covered the platform cost within a quarter. Request it. Car detailing, home watch and nutrition were added because customers asked. Bring your unit count. See what comparable communities earn and watch a service get booked on the call. - On-demand servicesA five-star hotel's services. In an apartment building.Vetted and staffed by ElevateOS. Residents pay. Owners share. - A five-star hotel's services. In an apartment building. - Market ShopA store in the lobby and in the app.Products, food orders and tablet point-of-sale, paid in the app. - A store in the lobby and in the app. - ResiventsEvents, planned and run by people whose whole job is events.A planner, a marketing kit, setup and breakdown, from a catalog. - Events, planned and run by people whose whole job is events. - New revenue linesEight new lines on the owner's P&L.Car wash, movers, parking, in-app sales and Amenity Pass. - Eight new lines on the owner's P&L. - Managed staffingYour lobby, staffed.Front desk, concierge, fitness and amenity teams, run by ElevateOS. - Your lobby, staffed. - The resident opens the catalog in the branded app and books a time. - ElevateOS confirms, staffs and manages the provider, the reschedule and the support. - The service happens; the booking history lives in the app. - The owner's share is calculated and reported in the portal, every month. - HOMEHousekeepingWeekly, deep, move-in and move-out cleans, plus guest suite turnover. - Housekeeping - WELLNESSFitness & WellnessPersonal training, 50+ class types, massage and spa. - Fitness & Wellness - PETSPetsWalking, grooming, training and sitting. - Pets - HOMEHandymanTV mounting, furniture assembly and light installs. - Handyman - LIFESTYLELifestylePrivate chef, dry cleaning and beauty. - Lifestyle - WELLNESSNutritionMeal plans and nutrition coaching, booked in the app. - Nutrition - HOMEHome WatchUnit checks while residents travel, with photo reports. - Home Watch - HOMEMoving & Junk RemovalMovers in and haulers out, scheduled with the elevator. - Moving & Junk Removal - LIFESTYLEFood & GroceryGroceries and meals delivered to the door. - Food & Grocery - LIFESTYLECar DetailingMobile wash and detail subscriptions in the garage. - Car Detailing - MOVE-INMove-inMovers, furnishing, internet and power, set up before day one. - Move-in - EVENTSEventsResivents programming and ticketed events on the calendar. - Events - Background check - Insured - Rated 4.9 - Managed by ElevateOS - AppFolioLive - EntrataLive - HubSpotLive - MRILive - RealPageLive - Rent ManagerLive - Reputation.comLive - ResManLive - StripeLive - TwilioLive - YardiLive Q: Who provides the services? A: ElevateOS does. Providers are vetted, insured, staffed and managed by ElevateOS in every market across the United States and Canada. Q: Are services available at every property? A: Yes. On-demand services are available in every US and Canadian market from the day the app launches. Q: Do residents have to use them? A: No. Every service is optional and resident-paid. Nothing is added to rent. Q: How does the owner earn from services? A: ElevateOS shares revenue with the owner on every booking, reported in the portal every month. Q: Are the providers vetted and insured? A: Yes. Background checks, insurance and ratings on every provider, managed by ElevateOS, which also carries the liability. Q: Can residents tip, rate and rebook? A: Yes. Ratings, tips and one-tap rebooking are in the app, and the booking history stays with the resident. Q: How fast does it start? A: Services are live the day the app launches; at Apartments at City Center the share covered the platform cost within a quarter. Q: What if residents want a service you don't offer? A: Request it. Car detailing, home watch and nutrition were added because customers asked. https://www.elevateos.com/platform/concierge/market-shop ### A store in the lobby and in the app. Market Shop is an apartment lobby market and in-app store inside your building's own resident app. Residents buy products, order food and check out at a self-service lobby market with tablet point-of-sale, all paid in the app. The property earns a share of every sale. Residents run out of essentials late at night and order from apps the building does not control. Delivery bags pile up in the lobby. Every dollar of that spend leaves the building. Market Shop puts the store in the lobby and in the app the building owns. Residents buy from the building's store in the resident app. Organize the store and run a welcome code or a weekend deal. Every order is placed and paid without leaving the app. Food orders sit next to the rest of the store. Tablet point-of-sale in the lobby, paid in the app. The property earns a share of every Market Shop sale. Residents see what they bought and when. Services, amenities and events run through one checkout. Market Shop sales run through the same ElevateOS checkout and revenue share as on-demand services, paid amenities, visitor parking and ticketed events. The owner sees one revenue line, not five vendors. Residents see one app, not five logins. Apartments at City Center: the revenue share covered the platform cost within three months Revenue share on Market Shop sales, services, amenities, parking and events Every US and Canadian market Market Shop shares a checkout and a revenue line with the rest of ElevateOS. Residents buy the products the property stocks, sorted into categories, plus food orders. Everything is ordered and paid in the resident app. The lobby market runs on a tablet point-of-sale. Residents pick up an item and pay in the app, with no staff at a register. Residents pay in the ElevateOS resident app. Market Shop uses the same checkout as services, amenities and events. Yes. The property creates promo codes in Market Shop and residents apply them at checkout in the app. Yes. Market Shop covers food delivery and food orders alongside products. Residents order food from the same store in the app. The owner earns a share of every Market Shop sale. ElevateOS reports it in the same revenue line as services, paid amenities, visitor parking and ticketed events. Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through Market Shop for your building. Bring your building. Watch a product order, a promo code and a food order run in your branded app, and see how the share of every sale is reported. - 1The property sets the products, categories and promo codes. - 2Residents browse and order in the app, or grab items at the lobby market. - 3Payment runs in the app. - 4The owner's share of every sale is calculated and reported. - In-app product sales - Categories and promo codes - Orders and payments in the app - Food delivery and food orders - Self-service lobby market - A revenue share on every sale - Order history in the app - The same checkout as everything else - Apartments at City Center: the revenue share covered the platform cost within three months - Revenue share on Market Shop sales, services, amenities, parking and events - Every US and Canadian market - Across the platform - Payments Q: What can residents buy in Market Shop? A: Residents buy the products the property stocks, sorted into categories, plus food orders. Everything is ordered and paid in the resident app. Q: How does the self-service lobby market work? A: The lobby market runs on a tablet point-of-sale. Residents pick up an item and pay in the app, with no staff at a register. Q: How do residents pay in Market Shop? A: Residents pay in the ElevateOS resident app. Market Shop uses the same checkout as services, amenities and events. Q: Can the property run promo codes? A: Yes. The property creates promo codes in Market Shop and residents apply them at checkout in the app. Q: Does Market Shop handle food orders? A: Yes. Market Shop covers food delivery and food orders alongside products. Residents order food from the same store in the app. Q: How does the owner earn from Market Shop? A: The owner earns a share of every Market Shop sale. ElevateOS reports it in the same revenue line as services, paid amenities, visitor parking and ticketed events. Q: What does Market Shop cost? A: Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through Market Shop for your building. https://www.elevateos.com/platform/concierge/revenue ### Eight new lines on the owner's P&L. ElevateOS adds eight new apartment ancillary income lines, from move-in to visitor parking, each booked and paid in your building's own app. The owner earns a revenue share on every line, reported in the portal every month. Move-in is the busiest week of a resident's year, and the building earns nothing from it. Movers, furniture, internet and power get booked somewhere else. The car gets washed somewhere else. Guests park for free. The spend already happens around the building. It just never reaches the P&L. The car gets washed in the garage, not across town. Managed by ElevateOS. Movers covering 98% of the US, booked before move-in day. Preferred-mover network managed by ElevateOS. A furnished home from the first night. Managed by ElevateOS. Connected before the boxes are unpacked. Partner-delivered through ElevateOS. The lights are on at move-in. Partner-delivered through ElevateOS. Guests pay for timed passes instead of parking free. QR codes on the signs. A store in the lobby and in the app. Residents book amenities across every property in the portfolio. Every line runs through the building's own app. The owner earns on each line the property turns on. The owner's share is calculated and reported. Movers, furnishing, internet and power show up when residents need them. Managed by ElevateOS. Timed paid passes from the sign, with analytics in the portal. Residents book amenities at every property in the portfolio. Visitor Parking and Amenity Pass were customer requests. The apartment revenue share covers on-demand services, paid amenity reservations, visitor parking passes, event tickets and Market Shop orders. The net is the revenue share minus the platform fee. Where services and paid amenities make sense, the revenue share can take the platform fee to $0. At Apartments at City Center, the revenue share covered the platform cost within three months, then added NOI. $100M+ ancillary income generated $30,000+ a month in resident services at Wolf Point East $32,000+ in amenity and event bookings in one month at The Victor Apartments at City Center: the revenue share covered the platform cost within three months, then added NOI Every line shares the same checkout and the same monthly share report. A building can add eight lines: mobile car wash subscriptions, preferred movers, design and furnishing, internet setup, electricity setup, visitor parking, in-app product sales and Amenity Pass. The property turns on only the lines it wants. The preferred-mover network covers 98% of the US and is managed by ElevateOS. Residents book movers in the app before move-in day. Internet and electricity setup are partner-delivered through ElevateOS. Residents book both in the app as part of move-in. Guests scan a QR code on the sign and buy a timed paid pass. The property earns a share, and parking analytics sit in the portal. Amenity Pass lets residents book amenities across every property in the portfolio. Each booking runs through the same app and revenue share. The owner's share is calculated and reported in the portal every month. Every line lands in the same report. Pricing can start at $0 depending on setup, paired with a revenue share. At Apartments at City Center, the revenue share covered the platform cost within three months, then added NOI. Yes. Visitor Parking and Amenity Pass both started as customer requests. ElevateOS builds new lines on request. Bring your unit count. See which lines fit the building, and see the revenue share next to the platform fee. - 1The property turns on the lines it wants. - 2Residents book and pay in the app, and move-in lines appear before move-in day. - 3ElevateOS or its partners deliver. - 4The owner's share is calculated and reported in the portal every month. - Mobile car wash subscriptions - Car detailing → - Preferred-mover network - Moving and junk removal → - Design and furnishing - Internet setup - Electricity setup - Visitor parking - Parking → - In-app product sales - Market Shop → - Amenity Pass - Amenities → - Booked and paid in the resident app - A revenue share on every line - Reported in the portal every month - Move-in lines before move-in day - A preferred-mover network in 98% of the US - Paid visitor parking with QR codes - Amenity Pass across the portfolio - New lines built on request - $100M+ancillary income generated - $30,000+a month in resident services at Wolf Point East - $32,000+in amenity and event bookings in one month at The Victor - Apartments at City Center: the revenue share covered the platform cost within three months, then added NOI - Across the platform Q: Which new revenue lines can a building add? A: A building can add eight lines: mobile car wash subscriptions, preferred movers, design and furnishing, internet setup, electricity setup, visitor parking, in-app product sales and Amenity Pass. The property turns on only the lines it wants. Q: How does the preferred-mover network work? A: The preferred-mover network covers 98% of the US and is managed by ElevateOS. Residents book movers in the app before move-in day. Q: Who delivers internet and electricity setup? A: Internet and electricity setup are partner-delivered through ElevateOS. Residents book both in the app as part of move-in. Q: How does paid visitor parking create income? A: Guests scan a QR code on the sign and buy a timed paid pass. The property earns a share, and parking analytics sit in the portal. Q: What does Amenity Pass add to a portfolio? A: Amenity Pass lets residents book amenities across every property in the portfolio. Each booking runs through the same app and revenue share. Q: When does the owner see the ancillary income? A: The owner's share is calculated and reported in the portal every month. Every line lands in the same report. Q: Can the new revenue lines cover the platform fee? A: Pricing can start at $0 depending on setup, paired with a revenue share. At Apartments at City Center, the revenue share covered the platform cost within three months, then added NOI. Q: Can a building ask ElevateOS for a new revenue line? A: Yes. Visitor Parking and Amenity Pass both started as customer requests. ElevateOS builds new lines on request. https://www.elevateos.com/platform/concierge/staffing ### Your lobby, run like a hotel. Apartment front desk staffing from ElevateOS Managed Staffing covers concierge staff, amenity cleaning, package runners, and fitness center and spa management. The property contracts ElevateOS in every US and Canadian market. Hospitality-grade operations without hiring a hospitality team. Recruiting, scheduling and covering call-outs for the front desk eats the manager's week. The gym and spa need operators the leasing team was never hired to be. Residents feel every gap at the desk. Your team has a building to run, not a second business to staff. Hospitality-grade staff, provided by ElevateOS. Cleaning for the spaces your residents share. Package runners provided by ElevateOS. Operators for the fitness center, not another job for the leasing team. ElevateOS manages the spa as part of the property's coverage. Plan how the amenity spaces run, not just how they look. The property contracts the staffing service directly. Delivered by ElevateOS across the US and Canada. Managed Staffing is a service the property buys from ElevateOS. Residents do not book it or pay for it in the app. Staffing is not part of the revenue share. On-demand services cover the resident-paid side: services residents book and pay for themselves. Keep property-contracted operations separate from resident bookings. 1,500+ communities run on ElevateOS 10,000+ vetted service providers Every market across the US and Canada Explore building operations software and resident-paid services alongside Managed Staffing. ElevateOS Managed Staffing covers front desk and concierge staffing, amenity cleaning, package runners, fitness center and spa management, and operational design of amenity spaces. The property scopes the coverage and contracts ElevateOS. ElevateOS provides the hospitality-grade front desk and concierge staff. ElevateOS staffs and manages the team under the property's contract. No. The property contracts Managed Staffing directly with ElevateOS. Residents do not book the service or pay for it in the app. No. Managed Staffing is not part of the revenue share. It is a service the property contracts with ElevateOS, separate from resident-paid on-demand services. Yes. ElevateOS provides fitness center and spa management. The property includes those operations when scoping its Managed Staffing coverage. Operational design means planning how the amenity spaces operate. ElevateOS provides that service alongside staffing and management of those spaces. Managed Staffing is delivered by ElevateOS in every market across the US and Canada. The property contracts ElevateOS for its building's coverage. Bring the hours and amenities the team covers today, and see what Managed Staffing takes off the manager's plate. - 1The property scopes the coverage: front desk, concierge, amenities, fitness and spa. - 2ElevateOS staffs and manages the team. - 3The team runs the lobby and the amenity spaces. - 4The property holds one contract with ElevateOS. - Front desk and concierge staff - Amenity cleaning - Package runners - Fitness center management - Spa management - Operational design of amenity spaces - One contract with ElevateOS - Every US and Canadian market - The resident-paid side - Explore on-demand services → - 1,500+communities run on ElevateOS - 10,000+vetted service providers - Every market across the US and Canada - Explore related operations Q: Which operations does ElevateOS Managed Staffing cover? A: ElevateOS Managed Staffing covers front desk and concierge staffing, amenity cleaning, package runners, fitness center and spa management, and operational design of amenity spaces. The property scopes the coverage and contracts ElevateOS. Q: Who supplies the concierge staffing for apartments? A: ElevateOS provides the hospitality-grade front desk and concierge staff. ElevateOS staffs and manages the team under the property's contract. Q: Do residents book or pay for Managed Staffing in the app? A: No. The property contracts Managed Staffing directly with ElevateOS. Residents do not book the service or pay for it in the app. Q: Does the Managed Staffing contract include a revenue share? A: No. Managed Staffing is not part of the revenue share. It is a service the property contracts with ElevateOS, separate from resident-paid on-demand services. Q: Can Managed Staffing cover both the fitness center and spa? A: Yes. ElevateOS provides fitness center and spa management. The property includes those operations when scoping its Managed Staffing coverage. Q: What does operational design cover in Managed Staffing? A: Operational design means planning how the amenity spaces operate. ElevateOS provides that service alongside staffing and management of those spaces. Q: Which markets can contract ElevateOS Managed Staffing? A: Managed Staffing is delivered by ElevateOS in every market across the US and Canada. The property contracts ElevateOS for its building's coverage. ## Integrations https://www.elevateos.com/integrations/keyless-access Keyless Access https://www.elevateos.com/integrations/unit-locks Unit Locks https://www.elevateos.com/integrations/access-control Access Control https://www.elevateos.com/integrations/intercoms Intercoms & Video Entry https://www.elevateos.com/integrations/thermostats Thermostats & HVAC https://www.elevateos.com/integrations/leak-detection Leak Detection https://www.elevateos.com/integrations/smart-home Smart Home https://www.elevateos.com/integrations/package-lockers Package Lockers https://www.elevateos.com/integrations/elevators Elevators https://www.elevateos.com/integrations/pms Property Management Systems https://www.elevateos.com/integrations/payments-data Payments & Data https://www.elevateos.com/integrations/api Open API | Brand | Category | Status | URL | | --- | --- | --- | --- | | SALTO | keyless-access, unit-locks, access-control | Live | https://www.elevateos.com/integrations/salto | | dormakaba | keyless-access, unit-locks | Live | https://www.elevateos.com/integrations/dormakaba | | igloohome | keyless-access, unit-locks, access-control | Live | https://www.elevateos.com/integrations/igloohome | | Latch | keyless-access, unit-locks | Live | https://www.elevateos.com/integrations/latch | | Rently | keyless-access, unit-locks, intercoms | Live | https://www.elevateos.com/integrations/rently | | PointCentral | keyless-access, smart-home, unit-locks, thermostats | Live | https://www.elevateos.com/integrations/pointcentral | | Schlage | keyless-access, unit-locks | Live | https://www.elevateos.com/integrations/schlage | | Yale | keyless-access, unit-locks | Live | https://www.elevateos.com/integrations/yale | | ASSA ABLOY Visionline | keyless-access, unit-locks | Live | https://www.elevateos.com/integrations/assa-abloy | | Brivo | keyless-access, access-control | Live | https://www.elevateos.com/integrations/brivo | | Avigilon Alta | keyless-access, access-control | Live | https://www.elevateos.com/integrations/avigilon-alta | | Kastle | keyless-access, access-control | Live | https://www.elevateos.com/integrations/kastle | | HID | keyless-access, access-control | Live | https://www.elevateos.com/integrations/hid | | Gatewise | keyless-access, access-control | Live | https://www.elevateos.com/integrations/gatewise | | PDK | keyless-access, access-control | Live | https://www.elevateos.com/integrations/pdk | | ButterflyMX | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/butterflymx | | Swiftlane | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/swiftlane | | 2N | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/2n | | Comelit | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/comelit | | Aiphone | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/aiphone | | DoorBird | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/doorbird | | Akuvox | keyless-access, intercoms | Live | https://www.elevateos.com/integrations/akuvox | | ecobee | smart-home, thermostats | Live | https://www.elevateos.com/integrations/ecobee | | Honeywell | smart-home, thermostats, leak-detection | Live | https://www.elevateos.com/integrations/honeywell | | Google Nest | smart-home, thermostats | Live | https://www.elevateos.com/integrations/google-nest | | Daikin | smart-home, thermostats | Live | https://www.elevateos.com/integrations/daikin | | CoolAutomation | smart-home, thermostats | Live | https://www.elevateos.com/integrations/coolautomation | | Luxer One | package-lockers | Live | https://www.elevateos.com/integrations/luxer-one | | Parcel Pending | package-lockers | Live | https://www.elevateos.com/integrations/parcel-pending | | Package Concierge | package-lockers | Live | https://www.elevateos.com/integrations/package-concierge | | Hello Package | package-lockers | Live | https://www.elevateos.com/integrations/hello-package | | Otis | elevators | Live | https://www.elevateos.com/integrations/otis | | Yardi | pms | Live | https://www.elevateos.com/integrations/yardi | | Entrata | pms | Live | https://www.elevateos.com/integrations/entrata | | RealPage | pms | Live | https://www.elevateos.com/integrations/realpage | | ResMan | pms | Live | https://www.elevateos.com/integrations/resman | | AppFolio | pms | Live | https://www.elevateos.com/integrations/appfolio | | Rent Manager | pms | Live | https://www.elevateos.com/integrations/rent-manager | | MRI | pms | Live | https://www.elevateos.com/integrations/mri | | Stripe | payments-data | Live | https://www.elevateos.com/integrations/stripe | | Reputation.com | payments-data | Live | https://www.elevateos.com/integrations/reputation | | HubSpot | payments-data | Live | https://www.elevateos.com/integrations/hubspot | | Twilio | payments-data | Live | https://www.elevateos.com/integrations/twilio | | ELEVATE Intercom | keyless-access, intercoms | Live | https://www.elevateos.com/hardware/elevate-intercom | | ELEVATE Package Room | package-lockers | Live | https://www.elevateos.com/hardware/elevate-package-room | | Mircom | keyless-access, intercoms | Beta | https://www.elevateos.com/integrations/keyless-access | | WebbVision | keyless-access, intercoms | Beta | https://www.elevateos.com/integrations/keyless-access | | ICT | keyless-access | Beta | https://www.elevateos.com/integrations/keyless-access | https://www.elevateos.com/integrations ### ElevateOS doesn't replace your hardware. It connects it. The locks, readers, intercoms, thermostats, lockers, elevators and property management system you already own, all working inside one branded resident app. The owner brings the technology. The platform integrates it. If yours isn't here yet, ElevateOS builds it. Every category page lists every brand, what it does in the app and how it connects. Mobile keys, guest passes and instant revoke in one app. Credentials from the PMS, with no lock reprogramming. Mobile keys, PINs, fobs and visitor passes on every door. In-app video, door release and guest PINs on any panel. Temperature control in the app and HVAC alerts to maintenance. Leak alerts reach the resident and the property team. Thermostats, HVAC and leak alerts from the resident app. Locker codes and pickup alerts, no second download. Call the car and reach the floor from the phone. Residents and leases two-way, work orders written back. Every checkout, message, review and reward, connected. Your portfolio's tools, plugged into every endpoint. The PMS stays the source of truth, the hardware stays on the wall, and both run inside one branded resident app and one staff app. Residents and leases sync two-way from all seven PMS platforms. The record of who lives where. Locks, readers, intercoms, thermostats, sensors, lockers and elevators connect directly. A move-in becomes a key on a phone. A move-out becomes a revoke, the same minute. Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents, leases and applicants sync two-way. Work orders write back. Credentials flow from the PMS to every lock and access system on the property. Sync logs on every connection, so IT sees exactly what moved and when. Seven platforms. One sync. No double entry. Your PMS Residents · Leases · Applicants Work orders ElevateOS Everything else on this page is yours, and it all connects. When a building needs new hardware, ELEVATE is built for the platform from day one. Four video models, in-app calling and door release, no per-door fees. Per-resident codes and a full audit log in any room. QR codes, signage and paid passes. The guest lot pays rent. Mobile, PIN and fob entry on one reader, native to the app. 385 certified locks, readers, intercoms and thermostats from 16 manufacturers, searchable by brand and model. Check yours before the call. SALTO Ælement Lock 2N IP Base Intercom ecobee3 lite Thermostat Live: in production today · Beta: running at select properties, available on request · On request: built when a customer asks. Mobile keys provisioned on move-in, revoked on move-out. Common doors opened from the resident app. Common-door access and visitor PINs. Mobile keys provisioned from the PMS, revoked at move-out. Gates and common doors opened from the app. Mobile credentials for common doors, provisioned from the PMS. Bluetooth keys and visitor PINs that work without Wi-Fi. Mobile access to common doors, provisioned from the PMS. Unit and entry doors opened from the resident app. Locks, thermostats and incident alerts in one app. Self-guided tours and smart locks in the resident app. Mobile keys, fobs, visitor PINs and offline mode across KS and Space. Mobile keys for Schlage unit locks. Mobile keys for Yale smart locks. Integrated Control Technology access at select properties. Four video models, in-app calling, door release, no per-door fees. Intercom calls and door release from the resident app. Video intercoms answered from the resident app. In-app calling, door release and guest PINs. Video calls and door release without a second app. Video entry answered from the resident app. IP video door stations in the resident app. Face, mobile and PIN entry in the resident app. Intercom and telephone entry at select properties. Video intercom and visitor management at select properties. VRF and HVAC control from the resident app. Climate control from the resident app. Thermostat control from the resident app. Nest thermostats next to the front door key. Thermostats and Wi-Fi leak detectors in one app. Delivery alerts and pickup codes in the app. Pickup codes and notifications in the resident app. Locker notifications and pickup codes in the app. Locker codes and alerts without a second app. Residents and leases synced two-way. Residents, leases and applicants synced two-way. Two-way sync with credential provisioning. Two-way sync, credentials pushed to locks, work orders written back. Prospect and resident data synced to your CRM. Google, Yelp, Facebook and Apartments.com reviews in one hub. Every paid feature on one checkout. SMS and calling for announcements and the inbox. Resident data, maintenance, amenity booking, financials, events, smart home and keyless, open by request. Every brand in this catalog started with one customer asking. Name the brand, the model and the building; most integrations ship in weeks, not quarters. 50+ brands live across twelve categories, and new brands are built on request. No. ElevateOS connects the locks, intercoms, thermostats, lockers and elevators already installed. Nothing is reprogrammed and nothing is ripped out. Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI, with two-way sync of residents and leases and work orders written back. Request it. Name the brand, the model and the building; most integrations ship in weeks, with ElevateOS engineers on site if needed. No. Keys, video calls, thermostat control and locker codes all run inside your branded ElevateOS resident app. Brands in the catalog connect during a standard four-week launch. New brands are built in weeks, not quarters. Yes. One resident app and one dashboard across buildings on different lock, intercom and PMS systems. Not from ElevateOS. ELEVATE Intercom has no per-door fees, and third-party brands keep their own hardware contracts. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - 15 BRANDSKeyless AccessMobile keys, guest passes and instant revoke in one app. - Keyless Access - 9 BRANDSUnit LocksCredentials from the PMS, with no lock reprogramming. - Unit Locks - 8 BRANDSAccess ControlMobile keys, PINs, fobs and visitor passes on every door. - Access Control - 8 BRANDSIntercoms & Video EntryIn-app video, door release and guest PINs on any panel. - Intercoms & Video Entry - 6 BRANDSThermostats & HVACTemperature control in the app and HVAC alerts to maintenance. - Thermostats & HVAC - 1 BRANDSLeak DetectionLeak alerts reach the resident and the property team. - Leak Detection - 6 BRANDSSmart HomeThermostats, HVAC and leak alerts from the resident app. - Smart Home - 4 BRANDSPackage LockersLocker codes and pickup alerts, no second download. - Package Lockers - OTIS · MORE ON REQUESTElevatorsCall the car and reach the floor from the phone. - Elevators - 7 BRANDSProperty Management SystemsResidents and leases two-way, work orders written back. - Property Management Systems - 4 BRANDSPayments & DataEvery checkout, message, review and reward, connected. - Payments & Data - DEVELOPERSOpen APIYour portfolio's tools, plugged into every endpoint. - Open API - 01The PMSResidents and leases sync two-way from all seven PMS platforms. The record of who lives where. - The PMS - 02The hardwareLocks, readers, intercoms, thermostats, sensors, lockers and elevators connect directly. - The hardware - 03The appA move-in becomes a key on a phone. A move-out becomes a revoke, the same minute. - The app - IntercomELEVATE IntercomFour video models, in-app calling and door release, no per-door fees. - ELEVATE Intercom - PackageELEVATE Package RoomPer-resident codes and a full audit log in any room. - ELEVATE Package Room - ParkingELEVATE Visitor ParkingQR codes, signage and paid passes. The guest lot pays rent. - ELEVATE Visitor Parking - AccessELEVATE Access ReaderMobile, PIN and fob entry on one reader, native to the app. - ELEVATE Access Reader - SALTO ÆlementLock - 2N IP BaseIntercom - ecobee3 liteThermostat - ASSA ABLOY VisionlineLiveMobile keys provisioned on move-in, revoked on move-out. - Avigilon AltaLiveCommon doors opened from the resident app. - BrivoLiveCommon-door access and visitor PINs. - dormakabaLiveMobile keys provisioned from the PMS, revoked at move-out. - GatewiseLiveGates and common doors opened from the app. - HIDLiveMobile credentials for common doors, provisioned from the PMS. - igloohomeLiveBluetooth keys and visitor PINs that work without Wi-Fi. - KastleLiveMobile access to common doors, provisioned from the PMS. - LatchLiveUnit and entry doors opened from the resident app. - PDKLiveMobile access to common doors, provisioned from the PMS. - PointCentralLiveLocks, thermostats and incident alerts in one app. - RentlyLiveSelf-guided tours and smart locks in the resident app. - SALTOLiveMobile keys, fobs, visitor PINs and offline mode across KS and Space. - SchlageLiveMobile keys for Schlage unit locks. - YaleLiveMobile keys for Yale smart locks. - ICTBetaIntegrated Control Technology access at select properties. - IntercomELEVATE IntercomLiveFour video models, in-app calling, door release, no per-door fees. - 2NLiveIntercom calls and door release from the resident app. - AiphoneLiveVideo intercoms answered from the resident app. - AkuvoxLiveIn-app calling, door release and guest PINs. - ButterflyMXLiveVideo calls and door release without a second app. - ComelitLiveVideo entry answered from the resident app. - DoorBirdLiveIP video door stations in the resident app. - SwiftlaneLiveFace, mobile and PIN entry in the resident app. - MircomBetaIntercom and telephone entry at select properties. - WebbVisionBetaVideo intercom and visitor management at select properties. - CoolAutomationLiveVRF and HVAC control from the resident app. - DaikinLiveClimate control from the resident app. - ecobeeLiveThermostat control from the resident app. - Google NestLiveNest thermostats next to the front door key. - HoneywellLiveThermostats and Wi-Fi leak detectors in one app. - Hello PackageLiveDelivery alerts and pickup codes in the app. - Luxer OneLivePickup codes and notifications in the resident app. - Package ConciergeLiveLocker notifications and pickup codes in the app. - Parcel PendingLiveLocker codes and alerts without a second app. - PackageELEVATE Package RoomLivePer-resident codes and a full audit log in any room. - OtisLiveCall the car and reach the floor from the phone. - AppFolioLiveResidents and leases synced two-way. - EntrataLiveResidents and leases two-way, work orders written back. - MRIAvailable on requestResidents and leases synced two-way. - RealPageLiveResidents, leases and applicants synced two-way. - Rent ManagerLiveResidents and leases synced two-way. - ResManLiveTwo-way sync with credential provisioning. - YardiLiveTwo-way sync, credentials pushed to locks, work orders written back. - ElevateOS CRM No PMS needed - HubSpotLiveProspect and resident data synced to your CRM. - Reputation.comLiveGoogle, Yelp, Facebook and Apartments.com reviews in one hub. - StripeLiveEvery paid feature on one checkout. - TwilioLiveSMS and calling for announcements and the inbox. - ElevateOS APILiveResident data, maintenance, amenity booking, financials, events, smart home and keyless, open by request. Q: How many integrations does ElevateOS have? A: 50+ brands live across twelve categories, and new brands are built on request. Q: Does ElevateOS require specific hardware? A: No. ElevateOS connects the locks, intercoms, thermostats, lockers and elevators already installed. Nothing is reprogrammed and nothing is ripped out. Q: Which property management systems does ElevateOS integrate with? A: Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI, with two-way sync of residents and leases and work orders written back. Q: What if my hardware isn't listed? A: Request it. Name the brand, the model and the building; most integrations ship in weeks, with ElevateOS engineers on site if needed. Q: Do residents need the hardware brand's app? A: No. Keys, video calls, thermostat control and locker codes all run inside your branded ElevateOS resident app. Q: How long does it take to connect our building? A: Brands in the catalog connect during a standard four-week launch. New brands are built in weeks, not quarters. Q: Can we run different brands across our portfolio? A: Yes. One resident app and one dashboard across buildings on different lock, intercom and PMS systems. Q: Is there a per-door or per-device fee? A: Not from ElevateOS. ELEVATE Intercom has no per-door fees, and third-party brands keep their own hardware contracts. https://www.elevateos.com/integrations/devices ### Search the hardware. Keep the hardware. Locks, readers, intercoms and thermostats ElevateOS connects today, searchable by brand, device type or model ID. 385 devices across 50+ integrations, and nothing on the wall gets ripped out. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system the building already runs. Don't see yours? Request it Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for each building before activation. 385 matching devices Smart lock SALTO Model IDs: AE-A-SB, AE-A-PB, AE-A-PSS, AE-A-BC Model IDs: AE-EU-SSS, AE-EU-PB, AE-EU-SB, AE-EU-PSS, AE-EU-BC Model IDs: DB-T-DB-SSS, DB-T-DB-SB, DB-T-DB-PSS, DB-T-DB-BC Model IDs: DB-T-IC-SSS, DB-T-IC-SB, DB-T-IC-BC, DB-T-IC-PSS Wall reader Padlock Model IDs: XS4-O-DR-IM, XS4-O-DR-IP, XS4-O-DR-NE Model IDs: XS4-O-HD-IM, XS4-O-HD-PSS, XS4-O-HD-BC, XS4-O-HD-PB, XS4-O-HD-SB dormakaba Model IDs: 7901022KF30-626, F79-10K02-6060N-606, 790-625 Model IDs: Confidant-626-S, Confidant-626-L Model IDs: MT-RFID-BC, MT-RFID-SB Model IDs: Oracode460K-U26, Oracode460K-U13 Model IDs: 661-W-50-2-1-K-F-1-0-U26-H, 661-W-50-2-1-K-F-1-0-U06-H, 661-W-50-2-1-K-F-1-0-U13-H Model IDs: 660-10-2-1-K-F-1-0-U26-H, 660-10-2-1-K-F-1-0-U06-H, 660-10-2-1-K-F-1-0-U13-H Model IDs: QuantumPixelPlus-SC, QuantumPixelPlus-BC Model IDs: QuantumIV-SB, QuantumIV-SN, QuantumIV-BLK Model IDs: 790-BLE-Ready-SC, 790-BLE-Ready-SB, 790-BLE-Ready-MB Model IDs: LX-D-B Model IDs: LX-L Model IDs: LX-M Model IDs: LX-P Model IDs: PK3693-T Model IDs: Quantum-RFID-BC, Quantum-RFID-BB, Quantum-RFID-B Model IDs: CSR1-RC023NNE00NNNN igloohome Model IDs: IGB4A Model IDs: IGB4 Model IDs: RM2F Model IDs: RM2 Model IDs: RG1 Key box Model IDs: IGK2 Model IDs: IGK3 Model IDs: SK3E Model IDs: ML5 Model IDs: IGM3 Model IDs: IGM4 Model IDs: IGP1 Model IDs: SP2E Model IDs: SP1E Model IDs: MP1F Model IDs: OE1 Model IDs: IGR1 Model IDs: RW1X Model IDs: IWS1 Model IDs: SK4 Intercom Latch Schlage Model IDs: BE469NX CAM 622, BE469NX CAM 505, BE469NX CAM 625, BE469NX CAM 716, BE469NX CAM 619 Model IDs: FBE469NX CAM 619 ACC, FBE469NX CAM 716 ACC, FBE469NX CAM 605 ACC Model IDs: FBE469NX CEN 619 ACC, FBE469NX CEN 625 ACC Model IDs: FE469NX CAM 605 ACC RH, FE469NX CAM 619 ACC RH, FE469NX CAM 716 ACC RH Model IDs: BE469ZP CAM 625, BE469ZP CAM 619, BE469ZP CAM 622, BE469ZP CAM 605, BE469ZP CAM 716 Model IDs: BE469ZP CEN 619, BE469ZP CEN 625, BE469ZP CEN 626, BE469ZP CEN 622, BE469ZP CEN 716 Model IDs: BE467F-GRW-625, BE467F-GRW-716, BE467F-GRW-622, BE467F-GRW-619, BE467F-ADD-625, BE467F-ADD-622, BE467F-ADD-619 Model IDs: BE499WB CAM 619, BE499WB CEN 619, BE499WB CAM 716, BE499WB CEN 622 Model IDs: BE489WB CEN 622, BE489WB CAM 622, BE489WB CEN 625, BE489WB CAM 716, BE489WB CEN 619, BE489WB CAM 619, BE489WB CAM 625 Model IDs: FE789WB CEN 622 LAT, FE789WB CEN 530 LAT, FE789WB CEN 625 LAT, FE789WB CEN 619 LAT, FE789WB CAM 716 ACC, FE789WB CAM 625, FE789WB CAM 619 Model IDs: FE599NX CAM 619 Model IDs: LEBMS-ADD-P6-07-626, LEBMS-ADD-P6-07-606, LEBMS-GRW-P6-07-626, LEBMS-GRW-P6-07-606 Yale Model IDs: YRR10-WF1-BSP, YRR10-WF1-SLV Model IDs: SFT-YRR110-WF1-KP-BSP, SFT-YRR110-WF1-KP-SLV Model IDs: B-YRR110-F-WF1-N-BSP, B-YRR110-F-WF1-N-SLV Model IDs: YRM276-NR-BLK, YRM276-NR-WHT, YRM276-NR-619 Model IDs: YRL216-WF1-BSP, YRL216-WF1-0BP, YRL216-WF1-619 Model IDs: YRL216-CBA-619 Model IDs: YRL226-CBA-619, YRL226-CBA-0BP Model IDs: YRL226-WF1-BSP Model IDs: YRL226-ZW2-619, YRL226-ZW2-0BP Model IDs: YRD410-WF1-BSP, YRD410-WF1-619, YRD410-WF1-0BP, YRD410-CB1-BSP, YRD410-CB1-0BP, YRD410-CB1-619 Model IDs: YRD450-WF1-BSP, YRD450-WF1-619, YRD450-WF1-0BP Model IDs: YRD430-BLE-BSP, YRD430-BLE-619, YRD430-BLE-0BP Model IDs: YRD430-WF1-BSP, YRD430-WF1-619, YRD430-WF1-0BP Model IDs: YRD450-BLE-BSP, YRD450-BLE-619, YRD450-BLE-0BP, YRD450-BLE-P05 Model IDs: YRD420-ZW2-BSP, YRD420-ZW2-619, YRD420-ZW2-0BP Model IDs: YRD420-BLE-BSP, YRD420-BLE-619, YRD420-BLE-0BP Model IDs: YRD420-WF1-BSP, YRD420-WF1-P05, YRD420-WF1-0BP, YRD420-WF1-619 Model IDs: YRD216-CBA-619, YRD216-CBA-0BP Model IDs: YRD216-ZW2-619, YRD216-ZW2-0BP Model IDs: YRD256-ZW2-BSP, YRD256-ZW2-619, YRD256-ZW2-0BP Model IDs: YRD226-ZW2-BSP, YRD226-ZW2-619, YRD226-ZW2-0BP Model IDs: YRD226-HA2-619, YRD226-HA2-BSP, YRD226-HA2-0BP, YRD226-HA2-P05 Model IDs: YDR4110+ Model IDs: YDF40A Model IDs: AUE4761LN-626 Model IDs: SD-L1000-CH, SD-L1000-SN, SD-L1000-PB, SD-L1000-BL, SD-L1000-WH Model IDs: SD-L2000-CH, SD-L2000-SN, SD-L2000-PB, SD-L2000-BL, SD-L2000-WH Model IDs: YDR3110A Model IDs: YDD724A Model IDs: YDR323 Model IDs: YMF40A Model IDs: YDM3168 Model IDs: L3 ASL-07 Model IDs: YDM3212-BLK, YDM3212-WR Model IDs: KF1-PB, KF1-PC Model IDs: YD-01-CON-NOMOD-CH, YD-01-CON-NOMOD-SN, YD-01-CON-NOMOD-PB Model IDs: 05/101200/SI, 05/101200/MB Model IDs: 05/103210/MB, 05/103210/SI Model IDs: 05/109100/MB, 05/109100/SI Model IDs: YDM7116A Model IDs: YMF30A Model IDs: YDR4110 Model IDs: YDR-3110 Model IDs: YRD110-ZW-0BP, YRD110-ZW-605, YRD110-ZW-619 Model IDs: YRD240-NR-605, YRD240-NR-619, YRD240-NR-0BP Model IDs: YRD240-ZW-605, YRD240-ZW-619, YRD240-ZW-0BP Model IDs: YRD240-HA-605, YRD240-HA-619, YRD240-HA-0BP Model IDs: YRD210-NR-605, YRD210-NR-619, YRD210-NR-0BP Model IDs: YRL210-NR-605, YRL210-NR-619, YRL210-NR-0BP Model IDs: YRD220-NR-605, YRD220-NR-619 Model IDs: YRL220-NR-605, YRL220-NR-619, YRL220-NR-0BP Model IDs: YRD220-ZW-605, YRD220-ZW-619, YRD220-ZW-0BP Model IDs: YRL220-ZW-605, YRL220-ZW-619, YRL220-ZW-0BP Model IDs: YRL220-HA-605, YRL220-HA-619, YRL220-HA-0BP Model IDs: YDM4115A, YDM 4115 A BR Model IDs: YDD424A Model IDs: YDM3115A Model IDs: YDM3109A Model IDs: YDM4109A Model IDs: YDR30GA Model IDs: YDM7216A Model IDs: YDG413A Model IDs: YDR41A Model IDs: YDR50GA Model IDs: YMI70A Model IDs: YDM7220 Model IDs: YDR414 Model IDs: YRSF-MD-CB1-BLK Model IDs: YUR/DEL/1/MBK, YUR/DEL/1/SIL Model IDs: YUR-DEL-FR-SIL Model IDs: YUR/SSDL/1/MBK, YUR/SSDL/1/SIL Model IDs: YUR/SSDL/HUB2/SIL, YUR/SSDL/HUB2/MBK Model IDs: YUR/SSDL/KIT2/SIL, YUR/SSDL/KIT2/MBK Model IDs: YUR/SSDL/KP/SIL Model IDs: YRL216-ZW2-605, YRL216-ZW2-0BP, YRL216-ZW2-619, YRL216-ZW2-BSP Model IDs: YRD430-ZW2-BSP, YRD430-ZW2-619, YRD430-ZW2-0BP, YRD430-ZW2-P05 Model IDs: YRD430-ZW3-BSP, YRD430-ZW3-619, YRD430-ZW3-0BP Model IDs: YRD450-ZW2-BSP, YRD450-ZW2-619, YRD450-ZW2-0BP, YRD450-ZW2-P05 Model IDs: YRD450-ZW3-BSP, YRD450-ZW3-619, YRD450-ZW3-0BP Model IDs: YRD410-BLE-BSP, YRD410-BLE-619, YRD410-BLE-0BP, YRD410-BLE-P05 Model IDs: YRD410-ZW2-BSP, YRD410-ZW2-619, YRD410-ZW2-0BP, YRD410-ZW2-P05 Model IDs: YRD410-ZW3-BSP, YRD410-ZW3-619, YRD410-ZW3-0BP Model IDs: YRD420-F-WF1-BSP, YRD420-F-WF1-619, YRD420-F-WF1-0BP, YRD420-F-CB1-BSP, YRD420-F-CB1-619, YRD420-F-CB1-0BP, YRD420-F-CB1-P05 Model IDs: YRD430-F-ZW3-BSP, YRD430-F-ZW3-619, YRD430-F-ZW3-0BP, YRD430-F-ZW3-P05 Model IDs: YRD430-F-ZW4-BSP, YRD430-F-ZW4-619 Model IDs: YRD450-F-ZW4-BSP, YRD450-F-ZW4-619 Model IDs: YRD450-F-ZW3-BSP, YRD450-F-ZW3-619, YRD450-F-ZW3-0BP, YRD450-F-ZW3-P05 Model IDs: YRD410-F-ZW3-BSP, YRD410-F-ZW3-619, YRD410-F-ZW3-0BP, YRD410-F-ZW3-P05 Model IDs: YRD410-F-ZW4-BSP, YRD410-F-ZW4-619 Model IDs: YRD420-F-ZW4-BSP, YRD420-F-ZW4-619 Model IDs: YRD420-F-ZW3-BSP, YRD420-F-ZW3-619, YRD420-F-ZW3-0BP, YRD420-F-ZW3-P05 Model IDs: YRD420-ZW3-BSP, YRD420-ZW3-619, YRD420-ZW3-0BP Model IDs: YRM276-ZW2-BLK, YRM276-ZW2-WHT, YRM276-ZW2-619 Model IDs: YRC652-ZW2-P05, YRC652-ZW2-0BP, YRC652-ZW2-619, YRC652-ZW2-BSP Model IDs: YRC256-ZW3-P05, YRC256-ZW3-0BP, YRC256-ZW3-619, YRC256-ZW3-BSP Model IDs: YRC642-ZW3-P05, YRC642-ZW3-0BP, YRC642-ZW3-619, YRC642-ZW3-BSP Model IDs: YRC652-ZW3-P05, YRC652-ZW3-0BP, YRC652-ZW3-619, YRC652-ZW3-BSP Model IDs: YRC642-NN-ZW3-P05, YRC642-NN-ZW3-0BP, YRC642-NN-ZW3-619, YRC642-NN-ZW3-BSP Model IDs: YRC216-ZW2-P05, YRC216-ZW2-0BP, YRC216-ZW2-619 Model IDs: YRC216-ZW3-P05, YRC216-ZW3-0BP, YRC216-ZW3-619 Model IDs: NF-YRC612-ZW3-P05, NF-YRC612-ZW3-0BP, NF-YRC612-ZW3-619 Model IDs: YRC226-ZW2-P05, YRC226-ZW2-0BP, YRC226-ZW2-619, YRC226-ZW2-BSP Model IDs: YRC620-ZW2-P05, YRC620-ZW2-0BP, YRC620-ZW2-619, YRC620-ZW2-BSP Model IDs: YRC226-ZW3-P05, YRC226-ZW3-0BP, YRC226-ZW3-619, YRC226-ZW3-BSP Model IDs: YRC622-ZW3-P05, YRC622-ZW3-0BP, YRC622-ZW3-619, YRC622-ZW3-BSP Model IDs: YRC622-NN-ZW3-P05, YRC622-NN-ZW3-0BP, YRC622-NN-ZW3-619, YRC622-NN-ZW3-BSP Model IDs: NF-YRC622-ZW3-P05, NF-YRC622-ZW3-0BP, NF-YRC622-ZW3-619, NF-YRC622-ZW3-BSP Model IDs: YRD642-ZW2-P05, YRD642-ZW2-0BP, YRD642-ZW2-619, YRD642-ZW2-BSP Model IDs: YRD642-ZW3-P05, YRD642-ZW3-0BP, YRD642-ZW3-619, YRD642-ZW3-BSP Model IDs: YRD642-NN-ZW3-P05, YRD642-NN-ZW3-0BP, YRD642-NN-ZW3-619, YRD642-NN-ZW3-BSP Model IDs: YRD216-ZW3-P05, YRD216-ZW3-0BP, YRD216-ZW3-619 Model IDs: NF-YRD612-ZW3-P05, NF-YRD612-ZW3-0BP, NF-YRD612-ZW3-619 Model IDs: NF-YRD612-ZW2-P05, NF-YRD612-ZW2-0BP, NF-YRD612-ZW2-619 Model IDs: YRD652-ZW2-P05, YRD652-ZW2-0BP, YRD652-ZW2-619, YRD652-ZW2-BSP Model IDs: YRD256-ZW3-P05, YRD256-ZW3-0BP, YRD256-ZW3-619, YRD256-ZW3-BSP Model IDs: YRD652-ZW3-P05, YRD652-ZW3-0BP, YRD652-ZW3-619, YRD652-ZW3-BSP Model IDs: YRD620-ZW2-619, YRD620-ZW2-605, YRD620-ZW2-0BP, YRD620-ZW2-P05 Model IDs: YRD226-ZW3-P05, YRD226-ZW3-0BP, YRD226-ZW3-619, YRD226-ZW3-BSP Model IDs: NF-YRD622-ZW3-P05, NF-YRD622-ZW3-0BP, NF-YRD622-ZW3-619, NF-YRD622-ZW3-BSP Model IDs: NF-YRD622-ZW2-P05, NF-YRD622-ZW2-0BP, NF-YRD622-ZW2-619, NF-YRD622-ZW2-BSP Model IDs: YRD622-NN-ZW3-P05, YRD622-NN-ZW3-0BP, YRD622-NN-ZW3-619, YRD622-NN-ZW3-BSP Model IDs: YRD226-CBA-BSP, YRD226-CBA-619, YRD226-CBA-0BP Model IDs: YRD622-CBA-619, YRD622-CBA-0BP, YRD622-CBA-BSP, YRD622-CBA-P05 Model IDs: YRD622-ZW3-619, YRD622-ZW3-0BP, YRD622-ZW3-BSP, YRD622-ZW3-P05 Model IDs: YRD622-ZW2-619, YRD622-ZW2-0BP, YRD622-ZW2-BSP, YRD622-ZW2-P05 Model IDs: YRD622-HA2-619, YRD622-HA2-0BP, YRD622-HA2-BSP, YRD622-HA2-P05 Model IDs: J20A Model IDs: YD-01-CON-ZW-CH Model IDs: YD-01-CON-ZW2-CH, YD-01-CON-ZW2-SN, YD-01-CON-ZW2-PB Model IDs: YMB614-ZW4-626, YMB614-ZW4-BSP, YMB614-ZW4-0BP Model IDs: YMB624-ZW4-626, YMB624-ZW4-BSP, YMB624-ZW4-0BP Model IDs: YMC634-ZW4-619, YMC634-ZW4-BSP, YMC634-ZW4-0BP Model IDs: YMC654-ZW4-619, YMC654-ZW4-BSP, YMC654-ZW4-0BP Model IDs: YMC614-ZW4-619, YMC614-ZW4-BSP, YMC614-ZW4-0BP Model IDs: YMC624-ZW4-619, YMC624-ZW4-BSP, YMC624-ZW4-0BP Model IDs: YRD634-ZW2-619, YRD634-ZW2-BSP, YRD634-ZW2-0BP, YRD634-ZW2-P05 Model IDs: YRD634-ZW3-619, YRD634-ZW3-BSP, YRD634-ZW3-0BP, YRD634-ZW3-P05 Model IDs: YRD654-ZW2-619, YRD654-ZW2-BSP, YRD654-ZW2-0BP, YRD654-ZW2-P05 Model IDs: YRD654-ZW3-619, YRD654-ZW3-BSP, YRD654-ZW3-0BP, YRD654-ZW3-P05 Model IDs: YRD614-ZW2-619, YRD614-ZW2-BSP, YRD614-ZW2-0BP, YRD614-ZW2-P05 Model IDs: YRD614-ZW3-619, YRD614-ZW3-BSP, YRD614-ZW3-0BP, YRD614-ZW3-P05 Model IDs: YMM634-ZW4-626, YMM634-ZW4-BSP, YMM634-ZW4-0BP, YMM634-ZW4-DB-626, YMM634-ZW4-DB-BSP, YMM634-ZW4-DB-0BP Model IDs: YMM644-ZW4-626, YMM644-ZW4-BSP, YMM644-ZW4-0BP, YMM644-ZW4-DB-626, YMM644-ZW4-DB-BSP, YMM644-ZW4-DB-0BP Model IDs: YMM614-ZW4-626, YMM614-ZW4-BSP, YMM614-ZW4-0BP, YMM614-ZW4-DB-626, YMM614-ZW4-DB-BSP, YMM614-ZW4-DB-0BP Model IDs: YMM624-ZW4-626, YMM624-ZW4-BSP, YMM624-ZW4-0BP, YMM624-ZW4-DB-626, YMM624-ZW4-DB-BSP, YMM624-ZW4-DB-0BP Model IDs: YRD624-ZW2-619, YRD624-ZW2-BSP, YRD624-ZW2-0BP, YRD624-ZW2-P05 Model IDs: YRD624-ZW3-619, YRD624-ZW3-BSP, YRD624-ZW3-0BP, YRD624-ZW3-P05 Model IDs: YRD136-ZW2-619, YRD136-ZW2-605, YRD136-ZW2-0BP, YRD136-ZW2-BSP Model IDs: YRD156-ZW2-619, YRD156-ZW2-605, YRD156-ZW2-0BP Model IDs: YRD120-ZW-605, YRD120-ZW-619, YRD120-ZW-0BP Model IDs: YRD210-ZW-605, YRD210-ZW-619, YRD210-ZW-0BP Model IDs: YRL210-ZW-605, YRL210-ZW-619, YRL210-ZW-0BP Model IDs: YUR/DEL/FR/DDA/SIL Model IDs: YURSSL0460000B ASSA ABLOY Visionline Electronic cylinder Exit device Door controller Brivo Control panel Reader Avigilon Alta Video intercom reader Video reader Access unit 2N Model IDs: 02262-001 Model IDs: 02776-001, 02777-001 Model IDs: 02774-001, 02775-001 Emergency intercom Model IDs: 9155301CS, 9155301CF, 9155301CBS, 9155301CBF Comelit DoorBird Akuvox Thermostat ecobee Model IDs: EB-STATE3LT-02 Model IDs: EB-STATE6LC-01 Model IDs: EB-STATE7-01 Model IDs: EB-STATE6P-01 Model IDs: EB-STATE6C-01 Honeywell Model IDs: DC6000WF1001/U Model IDs: TH8732WFH5004/U Model IDs: TH6320ZW2007 Model IDs: THX321WFS2001W/U Model IDs: THX321WF3003W/U Model IDs: THX321WFS3001W Model IDs: RCHT8610WF2006/U Model IDs: TH6220WF2006/U Model IDs: RCHT9610WFSW2003/U Model IDs: THX1200B6, THX1200B8S, YTHX1200B6, YTHX1200B8, THX1200W5, THX1200W7S, YTHX1200W5, YTHX1200W7 Model IDs: TH2110WF4008, TH2320WF4010, TH2320WF4011 Model IDs: RTH2CWF/U Model IDs: X7SMC4B/U, X7SWF3W/U Model IDs: X8VMC8B/U, X8VWF10B/U, X8VMC9W/U, X8VWF7W/U Google Nest Model IDs: CE911542 Model IDs: T100577 Model IDs: T200577 Model IDs: T3008US, T3017US, T3018US, T3021US, T3032US, T3016US Model IDs: GA02082-US Model IDs: T4000ES The directory searches by brand, device type or model ID. ElevateOS confirms the exact hardware, firmware and integration configuration during the stack review. No. Functions depend on the device and the integration, and ElevateOS confirms the required workflow for each building before activation. A brand can run as a live integration without individual models listed here, and its integration page stays available. Model details can go through the integration request form. Smart locks, electronic cylinders, wall readers, door controllers, exit devices, intercoms, video readers, padlocks, key boxes and thermostats. The device type filter narrows the list to one type. The model ID is the manufacturer's part number for a specific device variant. Searching by model ID matches the exact hardware on the wall. The match goes into the stack review, where ElevateOS confirms the setup for the building. Activation follows once the model and configuration are confirmed. The Check your stack tool covers hardware, PMS and 29 software categories in two steps. The result carries straight into the demo request. Thirty minutes: the devices on the wall, matched to the integration that runs them, inside one branded resident app. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Smart lockSALTOÆlement - ANSIModel IDs: AE-A-SB, AE-A-PB, AE-A-PSS, AE-A-BCSALTO integration → - Ælement - ANSI - Smart lockSALTOÆlement - EUModel IDs: AE-EU-SSS, AE-EU-PB, AE-EU-SB, AE-EU-PSS, AE-EU-BCSALTO integration → - Ælement - EU - Smart lockSALTOÆlement Fusion - ANSISALTO integration → - Ælement Fusion - ANSI - Smart lockSALTOÆlement Fusion - EU / DINSALTO integration → - Ælement Fusion - EU / DIN - Smart lockSALTODBolt TouchModel IDs: DB-T-DB-SSS, DB-T-DB-SB, DB-T-DB-PSS, DB-T-DB-BCSALTO integration → - DBolt Touch - Smart lockSALTODBolt Touch ICModel IDs: DB-T-IC-SSS, DB-T-IC-SB, DB-T-IC-BC, DB-T-IC-PSSSALTO integration → - DBolt Touch IC - Wall readerSALTODesign XS - ANSI Keypad Wall ReaderSALTO integration → - Design XS - ANSI Keypad Wall Reader - Wall readerSALTODesign XS - ANSI Wall ReaderSALTO integration → - Design XS - ANSI Wall Reader - Wall readerSALTODesign XS - European Keypad Wall ReaderSALTO integration → - Design XS - European Keypad Wall Reader - Wall readerSALTODesign XS - European Wall ReaderSALTO integration → - Design XS - European Wall Reader - Wall readerSALTODesign XS - Mullion Wall ReaderSALTO integration → - Design XS - Mullion Wall Reader - Wall readerSALTOGlass XS ReaderSALTO integration → - Glass XS Reader - Smart lockSALTONeo - ANSI CylinderSALTO integration → - Neo - ANSI Cylinder - Smart lockSALTONeo - Australian CylinderSALTO integration → - Neo - Australian Cylinder - Smart lockSALTONeo - CAM CylinderSALTO integration → - Neo - CAM Cylinder - Smart lockSALTONeo - European CylinderSALTO integration → - Neo - European Cylinder - Smart lockSALTONeo - Mortise CylinderSALTO integration → - Neo - Mortise Cylinder - Smart lockSALTONeo - Scandinavian Oval CylinderSALTO integration → - Neo - Scandinavian Oval Cylinder - Smart lockSALTONeo - Scandinavian Security CylinderSALTO integration → - Neo - Scandinavian Security Cylinder - Smart lockSALTONeo - Swing Handle CylinderSALTO integration → - Neo - Swing Handle Cylinder - Smart lockSALTONeo - Swiss CylinderSALTO integration → - Neo - Swiss Cylinder - Smart lockSALTONeo - UK Oval CylinderSALTO integration → - Neo - UK Oval Cylinder - Smart lockSALTONeo - UK Rim CylinderSALTO integration → - Neo - UK Rim Cylinder - Smart lockSALTONeo - US RIM CylinderSALTO integration → - Neo - US RIM Cylinder - PadlockSALTONeoxx Padlock - G3SALTO integration → - Neoxx Padlock - G3 - PadlockSALTONeoxx Padlock - G4SALTO integration → - Neoxx Padlock - G4 - Smart lockSALTOXS4 Glass Door - DINSALTO integration → - XS4 Glass Door - DIN - Smart lockSALTOXS4 Locker LockSALTO integration → - XS4 Locker Lock - Smart lockSALTOXS4 Mini - ANSISALTO integration → - XS4 Mini - ANSI - Smart lockSALTOXS4 Mini - AustraliaSALTO integration → - XS4 Mini - Australia - Smart lockSALTOXS4 Mini - European / DINSALTO integration → - XS4 Mini - European / DIN - Smart lockSALTOXS4 Mini - FinnishSALTO integration → - XS4 Mini - Finnish - Smart lockSALTOXS4 Mini - ScandinavianSALTO integration → - XS4 Mini - Scandinavian - Smart lockSALTOXS4 Mini Metal - European / DINSALTO integration → - XS4 Mini Metal - European / DIN - Smart lockSALTOXS4 Mini Metal - ScandinavianSALTO integration → - XS4 Mini Metal - Scandinavian - Smart lockSALTOXS4 One - DeadlatchSALTO integration → - XS4 One - Deadlatch - Smart lockSALTOXS4 One - DINSALTO integration → - XS4 One - DIN - Smart lockSALTOXS4 One - EUSALTO integration → - XS4 One - EU - Smart lockSALTOXS4 One S - ANSISALTO integration → - XS4 One S - ANSI - Smart lockSALTOXS4 One S - DINSALTO integration → - XS4 One S - DIN - Smart lockSALTOXS4 One S - EuroSALTO integration → - XS4 One S - Euro - Smart lockSALTOXS4 One S - ScandinavianSALTO integration → - XS4 One S - Scandinavian - Smart lockSALTOXS4 One S Heavy Duty - EUROSALTO integration → - XS4 One S Heavy Duty - EURO - Smart lockSALTOXS4 One S Keypad ANSISALTO integration → - XS4 One S Keypad ANSI - Smart lockSALTOXS4 One S Keypad EuroSALTO integration → - XS4 One S Keypad Euro - Smart lockSALTOXS4 One S Keypad ScandinavianSALTO integration → - XS4 One S Keypad Scandinavian - Smart lockSALTOXS4 One S Wide EuroSALTO integration → - XS4 One S Wide Euro - Smart lockSALTOXS4 One S Wide ScandinavianSALTO integration → - XS4 One S Wide Scandinavian - Wall readerSALTOXS4 Original Double Reader - EUModel IDs: XS4-O-DR-IM, XS4-O-DR-IP, XS4-O-DR-NESALTO integration → - XS4 Original Double Reader - EU - Smart lockSALTOXS4 Original Keypad - ANSISALTO integration → - XS4 Original Keypad - ANSI - Smart lockSALTOXS4 Original Keypad - EUSALTO integration → - XS4 Original Keypad - EU - Smart lockSALTOXS4 Original Keypad - ScandinavianSALTO integration → - XS4 Original Keypad - Scandinavian - Smart lockSALTOXS4 Original+ ANSISALTO integration → - XS4 Original+ ANSI - Smart lockSALTOXS4 Original+ DINSALTO integration → - XS4 Original+ DIN - Smart lockSALTOXS4 Original+ EUROSALTO integration → - XS4 Original+ EURO - Smart lockSALTOXS4 Original+ Heavy Duty - EuroModel IDs: XS4-O-HD-IM, XS4-O-HD-PSS, XS4-O-HD-BC, XS4-O-HD-PB, XS4-O-HD-SBSALTO integration → - XS4 Original+ Heavy Duty - Euro - Smart lockSALTOXS4 Original+ ScandinavianSALTO integration → - XS4 Original+ Scandinavian - Smart lockSALTOXS4 Original+ Wide EUROSALTO integration → - XS4 Original+ Wide EURO - Smart lockSALTOXS4 Original+ Wide ScandinavianSALTO integration → - XS4 Original+ Wide Scandinavian - Smart lockdormakaba790Model IDs: 7901022KF30-626, F79-10K02-6060N-606, 790-625dormakaba integration → - 790 - Smart lockdormakabaConfidantModel IDs: Confidant-626-S, Confidant-626-Ldormakaba integration → - Confidant - Smart lockdormakabaMT RFIDModel IDs: MT-RFID-BC, MT-RFID-SBdormakaba integration → - MT RFID - Smart lockdormakabaOracode 460KModel IDs: Oracode460K-U26, Oracode460K-U13dormakaba integration → - Oracode 460K - Smart lockdormakabaOracode 480i Keyless Lockdormakaba integration → - Oracode 480i Keyless Lock - Smart lockdormakabaOracode 660i CylindricalModel IDs: 661-W-50-2-1-K-F-1-0-U26-H, 661-W-50-2-1-K-F-1-0-U06-H, 661-W-50-2-1-K-F-1-0-U13-Hdormakaba integration → - Oracode 660i Cylindrical - Smart lockdormakabaOracode 660i Electronic Keyless Lockdormakaba integration → - Oracode 660i Electronic Keyless Lock - Smart lockdormakabaOracode 660KModel IDs: 660-10-2-1-K-F-1-0-U26-H, 660-10-2-1-K-F-1-0-U06-H, 660-10-2-1-K-F-1-0-U13-Hdormakaba integration → - Oracode 660K - Smart lockdormakabaQuantum Pixel+Model IDs: QuantumPixelPlus-SC, QuantumPixelPlus-BCdormakaba integration → - Quantum Pixel+ - Smart lockdormakabaQuantumIVModel IDs: QuantumIV-SB, QuantumIV-SN, QuantumIV-BLKdormakaba integration → - QuantumIV - Smart lockdormakabaRT Plus LockModel IDs: 790-BLE-Ready-SC, 790-BLE-Ready-SB, 790-BLE-Ready-MBdormakaba integration → - RT Plus Lock - Smart lockdormakabaSaffire LX-DModel IDs: LX-D-Bdormakaba integration → - Saffire LX-D - Smart lockdormakabaSaffire LX-Idormakaba integration → - Saffire LX-I - Smart lockdormakabaSaffire LX-LModel IDs: LX-Ldormakaba integration → - Saffire LX-L - Smart lockdormakabaSaffire LX-MModel IDs: LX-Mdormakaba integration → - Saffire LX-M - Smart lockdormakabaSaffire LX-PModel IDs: LX-Pdormakaba integration → - Saffire LX-P - Smart lockdormakabaSaflok Quantum PixelModel IDs: PK3693-Tdormakaba integration → - Saflok Quantum Pixel - Smart lockdormakabaSaflok Quantum RFIDModel IDs: Quantum-RFID-BC, Quantum-RFID-BB, Quantum-RFID-Bdormakaba integration → - Saflok Quantum RFID - Smart lockdormakabaSaflok SR3Model IDs: CSR1-RC023NNE00NNNNdormakaba integration → - Saflok SR3 - Smart lockigloohomeDeadbolt 2EModel IDs: IGB4Aigloohome integration → - Deadbolt 2E - Smart lockigloohomeDeadbolt 2S Metal GreyModel IDs: IGB4igloohome integration → - Deadbolt 2S Metal Grey - Smart lockigloohomeDeadbolt Goigloohome integration → - Deadbolt Go - Smart lockigloohomeGate Lock (Fingerprint)Model IDs: RM2Figloohome integration → - Gate Lock (Fingerprint) - Smart lockigloohomeGate Lock (Non-Fingerprint)Model IDs: RM2igloohome integration → - Gate Lock (Non-Fingerprint) - Smart lockigloohomeGlass Door LockModel IDs: RG1igloohome integration → - Glass Door Lock - Smart lockigloohomeIoT Deadboltigloohome integration → - IoT Deadbolt - Key boxigloohomeKeybox 2Model IDs: IGK2igloohome integration → - Keybox 2 - Key boxigloohomeKeybox 3Model IDs: IGK3igloohome integration → - Keybox 3 - Key boxigloohomeKeybox 3EModel IDs: SK3Eigloohome integration → - Keybox 3E - Smart lockigloohomeLever MortiseModel IDs: ML5igloohome integration → - Lever Mortise - Smart lockigloohomeMortise 2Model IDs: IGM3igloohome integration → - Mortise 2 - Smart lockigloohomeMortise 2+Model IDs: IGM4igloohome integration → - Mortise 2+ - PadlockigloohomePadlockModel IDs: IGP1igloohome integration → - Padlock - PadlockigloohomePadlock 2EModel IDs: SP2Eigloohome integration → - Padlock 2E - PadlockigloohomePadlock EModel IDs: SP1Eigloohome integration → - Padlock E - Smart lockigloohomePush-Pull MortiseModel IDs: MP1Figloohome integration → - Push-Pull Mortise - Smart lockigloohomeRetrofit LockModel IDs: OE1igloohome integration → - Retrofit Lock - Smart lockigloohomeRim Lock for metal gatesModel IDs: IGR1igloohome integration → - Rim Lock for metal gates - Smart lockigloohomeRim Lock for wooden doorsModel IDs: RW1Xigloohome integration → - Rim Lock for wooden doors - Smart lockigloohomeSwing Handle LockModel IDs: IWS1igloohome integration → - Swing Handle Lock - Key boxigloohomeWaterproof Smart Lock BoxModel IDs: SK4igloohome integration → - Waterproof Smart Lock Box - IntercomLatchIntercomLatch integration → - Intercom - Smart lockLatchLatch C1Latch integration → - Latch C1 - Smart lockLatchLatch C2Latch integration → - Latch C2 - Smart lockLatchLatch eGenius InterconnectLatch integration → - Latch eGenius Interconnect - Smart lockLatchLatch MLatch integration → - Latch M - Smart lockSchlageConnect Smart Deadbolt with alarm with Camelot Trim, Z-wave enabledModel IDs: BE469NX CAM 622, BE469NX CAM 505, BE469NX CAM 625, BE469NX CAM 716, BE469NX CAM 619Schlage integration → - Connect Smart Deadbolt with alarm with Camelot Trim, Z-wave enabled - Smart lockSchlageConnect Smart Deadbolt with alarm, Camelot trim, Z-wave, paired with Accent LeverModel IDs: FBE469NX CAM 619 ACC, FBE469NX CAM 716 ACC, FBE469NX CAM 605 ACCSchlage integration → - Connect Smart Deadbolt with alarm, Camelot trim, Z-wave, paired with Accent Lever - Smart lockSchlageConnect Smart Deadbolt with alarm, Century trim, Z-wave, paired with Accent LeverModel IDs: FBE469NX CEN 619 ACC, FBE469NX CEN 625 ACCSchlage integration → - Connect Smart Deadbolt with alarm, Century trim, Z-wave, paired with Accent Lever - Smart lockSchlageConnect Smart Deadbolt, Camelot trim, Z-wave, paired with Camelot Handleset and Accent LeverModel IDs: FE469NX CAM 605 ACC RH, FE469NX CAM 619 ACC RH, FE469NX CAM 716 ACC RHSchlage integration → - Connect Smart Deadbolt, Camelot trim, Z-wave, paired with Camelot Handleset and Accent Lever - Smart lockSchlageConnect Smart Deadbolt with Camelot Trim, Z-Wave Plus enabledModel IDs: BE469ZP CAM 625, BE469ZP CAM 619, BE469ZP CAM 622, BE469ZP CAM 605, BE469ZP CAM 716Schlage integration → - Connect Smart Deadbolt with Camelot Trim, Z-Wave Plus enabled - Smart lockSchlageConnect Smart Deadbolt with Century Trim, Z-Wave Plus enabledModel IDs: BE469ZP CEN 619, BE469ZP CEN 625, BE469ZP CEN 626, BE469ZP CEN 622, BE469ZP CEN 716Schlage integration → - Connect Smart Deadbolt with Century Trim, Z-Wave Plus enabled - Smart lockSchlageControl Smart LockModel IDs: BE467F-GRW-625, BE467F-GRW-716, BE467F-GRW-622, BE467F-GRW-619, BE467F-ADD-625, BE467F-ADD-622, BE467F-ADD-619Schlage integration → - Control Smart Lock - Smart lockSchlageEncode Plus Smart WiFi DeadboltModel IDs: BE499WB CAM 619, BE499WB CEN 619, BE499WB CAM 716, BE499WB CEN 622Schlage integration → - Encode Plus Smart WiFi Deadbolt - Smart lockSchlageEncode Smart WiFi DeadboltModel IDs: BE489WB CEN 622, BE489WB CAM 622, BE489WB CEN 625, BE489WB CAM 716, BE489WB CEN 619, BE489WB CAM 619, BE489WB CAM 625Schlage integration → - Encode Smart WiFi Deadbolt - Smart lockSchlageEncode Smart WiFi LeverModel IDs: FE789WB CEN 622 LAT, FE789WB CEN 530 LAT, FE789WB CEN 625 LAT, FE789WB CEN 619 LAT, FE789WB CAM 716 ACC, FE789WB CAM 625, FE789WB CAM 619Schlage integration → - Encode Smart WiFi Lever - Smart lockSchlageHome Keypad LeverModel IDs: FE599NX CAM 619Schlage integration → - Home Keypad Lever - Smart lockSchlageLE Mobile Enabled Wireless Mortise LockModel IDs: LEBMS-ADD-P6-07-626, LEBMS-ADD-P6-07-606, LEBMS-GRW-P6-07-626, LEBMS-GRW-P6-07-606Schlage integration → - LE Mobile Enabled Wireless Mortise Lock - Smart lockYaleApproach Lock with Wi-FiModel IDs: YRR10-WF1-BSP, YRR10-WF1-SLVYale integration → - Approach Lock with Wi-Fi - Smart lockYaleApproach Lock with Wi-Fi and KeypadModel IDs: SFT-YRR110-WF1-KP-BSP, SFT-YRR110-WF1-KP-SLVYale integration → - Approach Lock with Wi-Fi and Keypad - Smart lockYaleApproach Lock with Wi-Fi and Keypad TouchModel IDs: B-YRR110-F-WF1-N-BSP, B-YRR110-F-WF1-N-SLVYale integration → - Approach Lock with Wi-Fi and Keypad Touch - Smart lockYaleAssure for AndersenModel IDs: YRM276-NR-BLK, YRM276-NR-WHT, YRM276-NR-619Yale integration → - Assure for Andersen - Smart lockYaleAssure Lever Keypad with Wi-Fi and Bluetooth (YRL216-WF1)Model IDs: YRL216-WF1-BSP, YRL216-WF1-0BP, YRL216-WF1-619Yale integration → - Assure Lever Keypad with Wi-Fi and Bluetooth (YRL216-WF1) - Smart lockYaleAssure Lever Keypad with Wi-Fi and Bluetooth (YRL216-CBA)Model IDs: YRL216-CBA-619Yale integration → - Assure Lever Keypad with Wi-Fi and Bluetooth (YRL216-CBA) - Smart lockYaleAssure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-CBA)Model IDs: YRL226-CBA-619, YRL226-CBA-0BPYale integration → - Assure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-CBA) - Smart lockYaleAssure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-WF1)Model IDs: YRL226-WF1-BSPYale integration → - Assure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-WF1) - Smart lockYaleAssure Lever Touchscreen with Z-Wave Plus (YRL226-ZW2)Model IDs: YRL226-ZW2-619, YRL226-ZW2-0BPYale integration → - Assure Lever Touchscreen with Z-Wave Plus (YRL226-ZW2) - Smart lockYaleAssure Lock 2 Deadbolt with Keypad (YRD410-WF1)Model IDs: YRD410-WF1-BSP, YRD410-WF1-619, YRD410-WF1-0BP, YRD410-CB1-BSP, YRD410-CB1-0BP, YRD410-CB1-619Yale integration → - Assure Lock 2 Deadbolt with Keypad (YRD410-WF1) - Smart lockYaleAssure Lock 2 Key-Free Touchscreen with Wi-Fi (YRD450-WF1)Model IDs: YRD450-WF1-BSP, YRD450-WF1-619, YRD450-WF1-0BPYale integration → - Assure Lock 2 Key-Free Touchscreen with Wi-Fi (YRD450-WF1) - Smart lockYaleAssure Lock 2 Keypad (YRD430-BLE)Model IDs: YRD430-BLE-BSP, YRD430-BLE-619, YRD430-BLE-0BPYale integration → - Assure Lock 2 Keypad (YRD430-BLE) - Smart lockYaleAssure Lock 2 Keypad with Wi-Fi (YRD430-WF1)Model IDs: YRD430-WF1-BSP, YRD430-WF1-619, YRD430-WF1-0BPYale integration → - Assure Lock 2 Keypad with Wi-Fi (YRD430-WF1) - Smart lockYaleAssure Lock 2 Touchscreen (YRD450-BLE)Model IDs: YRD450-BLE-BSP, YRD450-BLE-619, YRD450-BLE-0BP, YRD450-BLE-P05Yale integration → - Assure Lock 2 Touchscreen (YRD450-BLE) - Smart lockYaleAssure Lock 2 Touchscreen and Z-Wave (YRD420-ZW2)Model IDs: YRD420-ZW2-BSP, YRD420-ZW2-619, YRD420-ZW2-0BPYale integration → - Assure Lock 2 Touchscreen and Z-Wave (YRD420-ZW2) - Smart lockYaleAssure Lock 2 Touchscreen with Bluetooth (YRD420-BLE)Model IDs: YRD420-BLE-BSP, YRD420-BLE-619, YRD420-BLE-0BPYale integration → - Assure Lock 2 Touchscreen with Bluetooth (YRD420-BLE) - Smart lockYaleAssure Lock 2 Touchscreen with Wi-Fi (YRD420-WF1)Model IDs: YRD420-WF1-BSP, YRD420-WF1-P05, YRD420-WF1-0BP, YRD420-WF1-619Yale integration → - Assure Lock 2 Touchscreen with Wi-Fi (YRD420-WF1) - Smart lockYaleAssure Lock Keypad with Wi-Fi and Bluetooth (YRD216-CBA)Model IDs: YRD216-CBA-619, YRD216-CBA-0BPYale integration → - Assure Lock Keypad with Wi-Fi and Bluetooth (YRD216-CBA) - Smart lockYaleAssure Lock Keypad with Z-Wave Plus (YRD216-ZW2)Model IDs: YRD216-ZW2-619, YRD216-ZW2-0BPYale integration → - Assure Lock Keypad with Z-Wave Plus (YRD216-ZW2) - Smart lockYaleAssure Lock SL with Z-Wave Plus (YRD256-ZW2)Model IDs: YRD256-ZW2-BSP, YRD256-ZW2-619, YRD256-ZW2-0BPYale integration → - Assure Lock SL with Z-Wave Plus (YRD256-ZW2) - Smart lockYaleAssure Lock Touchscreen with Z-Wave Plus (YRD226-ZW2)Model IDs: YRD226-ZW2-BSP, YRD226-ZW2-619, YRD226-ZW2-0BPYale integration → - Assure Lock Touchscreen with Z-Wave Plus (YRD226-ZW2) - Smart lockYaleAssure Lock Touchscreen with Zigbee (YRD226-HA2)Model IDs: YRD226-HA2-619, YRD226-HA2-BSP, YRD226-HA2-0BP, YRD226-HA2-P05Yale integration → - Assure Lock Touchscreen with Zigbee (YRD226-HA2) - Smart lockYaleBiometric Rim Lock with Optional Bluetooth (YDR4110+)Model IDs: YDR4110+Yale integration → - Biometric Rim Lock with Optional Bluetooth (YDR4110+) - Smart lockYaleBiometrico Digital Smart Lock (YDF40A)Model IDs: YDF40AYale integration → - Biometrico Digital Smart Lock (YDF40A) - Smart lockYaleCommercial Touchscreen Access Lock (In Touch)Model IDs: AUE4761LN-626Yale integration → - Commercial Touchscreen Access Lock (In Touch) - Smart lockYaleConexis L1 Smart LockModel IDs: SD-L1000-CH, SD-L1000-SN, SD-L1000-PB, SD-L1000-BL, SD-L1000-WHYale integration → - Conexis L1 Smart Lock - Smart lockYaleConexis L2 Smart LockModel IDs: SD-L2000-CH, SD-L2000-SN, SD-L2000-PB, SD-L2000-BL, SD-L2000-WHYale integration → - Conexis L2 Smart Lock - Smart lockYaleConexis L2 Smart Lock with Fingerprint KeypadYale integration → - Conexis L2 Smart Lock with Fingerprint Keypad - Smart lockYaleDigital Door Lock, RFID, Keypad (YDR3110A)Model IDs: YDR3110AYale integration → - Digital Door Lock, RFID, Keypad (YDR3110A) - Smart lockYaleDigital Fingerprint Recessed Wooden Door Lock (YDD724A)Model IDs: YDD724AYale integration → - Digital Fingerprint Recessed Wooden Door Lock (YDD724A) - Smart lockYaleDigital Lock for Wooden Doors (YDR323)Model IDs: YDR323Yale integration → - Digital Lock for Wooden Doors (YDR323) - Smart lockYaleDigital Lock with Biometrics (YMF40A)Model IDs: YMF40AYale integration → - Digital Lock with Biometrics (YMF40A) - Smart lockYaleDigital Mortise Lock (YDM3168)Model IDs: YDM3168Yale integration → - Digital Mortise Lock (YDM3168) - Smart lockYaleDoorman L3Model IDs: L3 ASL-07Yale integration → - Doorman L3 - Smart lockYaleElectromagnetic Clutch Mortise Lock (YDM3212)Model IDs: YDM3212-BLK, YDM3212-WRYale integration → - Electromagnetic Clutch Mortise Lock (YDM3212) - Smart lockYaleElectronic Lock (KeyFree)Model IDs: KF1-PB, KF1-PCYale integration → - Electronic Lock (KeyFree) - Smart lockYaleKeyless Digital Nightlatch AccessKit (YD-01)Model IDs: YD-01-CON-NOMOD-CH, YD-01-CON-NOMOD-SN, YD-01-CON-NOMOD-PBYale integration → - Keyless Digital Nightlatch AccessKit (YD-01) - Smart lockYaleLinus Smart LockModel IDs: 05/101200/SI, 05/101200/MBYale integration → - Linus Smart Lock - Smart lockYaleLinus Smart Lock L2Model IDs: 05/103210/MB, 05/103210/SIYale integration → - Linus Smart Lock L2 - Smart lockYaleLinus Smart Lock L2 LiteModel IDs: 05/109100/MB, 05/109100/SIYale integration → - Linus Smart Lock L2 Lite - Smart lockYaleMortise Smart Lock (YDM7116A)Model IDs: YDM7116AYale integration → - Mortise Smart Lock (YDM7116A) - Smart lockYaleMortise Smart Lock (YMF30A)Model IDs: YMF30AYale integration → - Mortise Smart Lock (YMF30A) - Smart lockYaleMotorized Surface-Mounted Biometric Lock (YDR4110)Model IDs: YDR4110Yale integration → - Motorized Surface-Mounted Biometric Lock (YDR4110) - Smart lockYaleMotorized Surface-Mounted Lock (YDR3110)Model IDs: YDR-3110Yale integration → - Motorized Surface-Mounted Lock (YDR3110) - Smart lockYaleReal Living Key-Free Push-Button Deadbolt, Z-Wave (YRD110-ZW)Model IDs: YRD110-ZW-0BP, YRD110-ZW-605, YRD110-ZW-619Yale integration → - Real Living Key-Free Push-Button Deadbolt, Z-Wave (YRD110-ZW) - Smart lockYaleReal Living Key-Free Touchscreen Deadbolt (YRD240)Model IDs: YRD240-NR-605, YRD240-NR-619, YRD240-NR-0BPYale integration → - Real Living Key-Free Touchscreen Deadbolt (YRD240) - Smart lockYaleReal Living Key-Free Touchscreen Deadbolt, Z-Wave (YRD240-ZW)Model IDs: YRD240-ZW-605, YRD240-ZW-619, YRD240-ZW-0BPYale integration → - Real Living Key-Free Touchscreen Deadbolt, Z-Wave (YRD240-ZW) - Smart lockYaleReal Living Key-Free Touchscreen Deadbolt, ZigBee (YRD240-HA)Model IDs: YRD240-HA-605, YRD240-HA-619, YRD240-HA-0BPYale integration → - Real Living Key-Free Touchscreen Deadbolt, ZigBee (YRD240-HA) - Smart lockYaleReal Living Push-Button Deadbolt (YRD210)Model IDs: YRD210-NR-605, YRD210-NR-619, YRD210-NR-0BPYale integration → - Real Living Push-Button Deadbolt (YRD210) - Smart lockYaleReal Living Push-Button Lever Lock (YRL210)Model IDs: YRL210-NR-605, YRL210-NR-619, YRL210-NR-0BPYale integration → - Real Living Push-Button Lever Lock (YRL210) - Smart lockYaleReal Living Touchscreen Deadbolt (YRD220)Model IDs: YRD220-NR-605, YRD220-NR-619Yale integration → - Real Living Touchscreen Deadbolt (YRD220) - Smart lockYaleReal Living Touchscreen Lever Lock (YRL220)Model IDs: YRL220-NR-605, YRL220-NR-619, YRL220-NR-0BPYale integration → - Real Living Touchscreen Lever Lock (YRL220) - Smart lockYaleReal Living Z-Wave Touchscreen Deadbolt (YRD220-ZW)Model IDs: YRD220-ZW-605, YRD220-ZW-619, YRD220-ZW-0BPYale integration → - Real Living Z-Wave Touchscreen Deadbolt (YRD220-ZW) - Smart lockYaleReal Living Z-Wave Touchscreen Lever Lock (YRL220-ZW)Model IDs: YRL220-ZW-605, YRL220-ZW-619, YRL220-ZW-0BPYale integration → - Real Living Z-Wave Touchscreen Lever Lock (YRL220-ZW) - Smart lockYaleReal Living ZigBee Touchscreen Lever Lock (YRL220-HA)Model IDs: YRL220-HA-605, YRL220-HA-619, YRL220-HA-0BPYale integration → - Real Living ZigBee Touchscreen Lever Lock (YRL220-HA) - Smart lockYaleSmart Cabinet LockYale integration → - Smart Cabinet Lock - Smart lockYaleSmart Digital Door Lock, Fingerprint, PIN, Keys (YDM4115A)Model IDs: YDM4115A, YDM 4115 A BRYale integration → - Smart Digital Door Lock, Fingerprint, PIN, Keys (YDM4115A) - Smart lockYaleSmart Door Lock with Biometric, PIN, Key (YDD424A)Model IDs: YDD424AYale integration → - Smart Door Lock with Biometric, PIN, Key (YDD424A) - Smart lockYaleSmart Door Lock with RFID, PIN, Keys (YDM3115A)Model IDs: YDM3115AYale integration → - Smart Door Lock with RFID, PIN, Keys (YDM3115A) - Smart lockYaleSmart Door Lock YDM3109AModel IDs: YDM3109AYale integration → - Smart Door Lock YDM3109A - Smart lockYaleSmart Door Lock YDM4109AModel IDs: YDM4109AYale integration → - Smart Door Lock YDM4109A - Smart lockYaleSmart Gate Lock (YDR30GA)Model IDs: YDR30GAYale integration → - Smart Gate Lock (YDR30GA) - Smart lockYaleSmart Lock, Fingerprint, PIN, Cards, Bluetooth (YDM7216A)Model IDs: YDM7216AYale integration → - Smart Lock, Fingerprint, PIN, Cards, Bluetooth (YDM7216A) - Smart lockYaleSmart Lock for Glass Doors (YDG413A)Model IDs: YDG413AYale integration → - Smart Lock for Glass Doors (YDG413A) - Smart lockYaleSmart Lock for Sliding and Double Doors (YDR41A)Model IDs: YDR41AYale integration → - Smart Lock for Sliding and Double Doors (YDR41A) - Smart lockYaleSmart Lock for Wooden and Metal Doors and Gates (YDR50GA)Model IDs: YDR50GAYale integration → - Smart Lock for Wooden and Metal Doors and Gates (YDR50GA) - Smart lockYalePush-Pull Smart Lock, Fingerprint, PIN, RFID (YMI70A)Model IDs: YMI70AYale integration → - Push-Pull Smart Lock, Fingerprint, PIN, RFID (YMI70A) - Smart lockYaleSmart Mortise Door Lock (YDM7220)Model IDs: YDM7220Yale integration → - Smart Mortise Door Lock (YDM7220) - Smart lockYaleSmart Rim Lock with Biometric, PIN, Key (YDR414)Model IDs: YDR414Yale integration → - Smart Rim Lock with Biometric, PIN, Key (YDR414) - Smart lockYaleSmart SafeModel IDs: YRSF-MD-CB1-BLKYale integration → - Smart Safe - Smart lockYaleUnity Entrance LockModel IDs: YUR/DEL/1/MBK, YUR/DEL/1/SILYale integration → - Unity Entrance Lock - Smart lockYaleUnity Entrance Lock Fire RatedModel IDs: YUR-DEL-FR-SILYale integration → - Unity Entrance Lock Fire Rated - Smart lockYaleUnity Screen Door LockModel IDs: YUR/SSDL/1/MBK, YUR/SSDL/1/SILYale integration → - Unity Screen Door Lock - Smart lockYaleUnity Screen Door Lock with Connect Plus Hub 2Model IDs: YUR/SSDL/HUB2/SIL, YUR/SSDL/HUB2/MBKYale integration → - Unity Screen Door Lock with Connect Plus Hub 2 - Smart lockYaleUnity Screen Door Lock with Keypad and Connect Plus Hub 2Model IDs: YUR/SSDL/KIT2/SIL, YUR/SSDL/KIT2/MBKYale integration → - Unity Screen Door Lock with Keypad and Connect Plus Hub 2 - Smart lockYaleUnity Screen Door Lock with Smart KeypadModel IDs: YUR/SSDL/KP/SILYale integration → - Unity Screen Door Lock with Smart Keypad - Smart lockYaleAssure Lever Keypad with Z-Wave Plus (YRL216-ZW2)Model IDs: YRL216-ZW2-605, YRL216-ZW2-0BP, YRL216-ZW2-619, YRL216-ZW2-BSPYale integration → - Assure Lever Keypad with Z-Wave Plus (YRL216-ZW2) - Smart lockYaleAssure Lock 2 Key-Free Keypad with Z-Wave Plus (YRD430-ZW2)Model IDs: YRD430-ZW2-BSP, YRD430-ZW2-619, YRD430-ZW2-0BP, YRD430-ZW2-P05Yale integration → - Assure Lock 2 Key-Free Keypad with Z-Wave Plus (YRD430-ZW2) - Smart lockYaleAssure Lock 2 Key-Free Keypad with Z-Wave Plus v2 (YRD430-ZW3)Model IDs: YRD430-ZW3-BSP, YRD430-ZW3-619, YRD430-ZW3-0BPYale integration → - Assure Lock 2 Key-Free Keypad with Z-Wave Plus v2 (YRD430-ZW3) - Smart lockYaleAssure Lock 2 Key-Free Touchscreen with Z-Wave Plus (YRD450-ZW2)Model IDs: YRD450-ZW2-BSP, YRD450-ZW2-619, YRD450-ZW2-0BP, YRD450-ZW2-P05Yale integration → - Assure Lock 2 Key-Free Touchscreen with Z-Wave Plus (YRD450-ZW2) - Smart lockYaleAssure Lock 2 Key-Free Touchscreen with Z-Wave Plus v2 (YRD450-ZW3)Model IDs: YRD450-ZW3-BSP, YRD450-ZW3-619, YRD450-ZW3-0BPYale integration → - Assure Lock 2 Key-Free Touchscreen with Z-Wave Plus v2 (YRD450-ZW3) - Smart lockYaleAssure Lock 2 Keypad with Bluetooth (YRD410-BLE)Model IDs: YRD410-BLE-BSP, YRD410-BLE-619, YRD410-BLE-0BP, YRD410-BLE-P05Yale integration → - Assure Lock 2 Keypad with Bluetooth (YRD410-BLE) - Smart lockYaleAssure Lock 2 Keypad with Z-Wave Plus (YRD410-ZW2)Model IDs: YRD410-ZW2-BSP, YRD410-ZW2-619, YRD410-ZW2-0BP, YRD410-ZW2-P05Yale integration → - Assure Lock 2 Keypad with Z-Wave Plus (YRD410-ZW2) - Smart lockYaleAssure Lock 2 Keypad with Z-Wave Plus v2 (YRD410-ZW3)Model IDs: YRD410-ZW3-BSP, YRD410-ZW3-619, YRD410-ZW3-0BPYale integration → - Assure Lock 2 Keypad with Z-Wave Plus v2 (YRD410-ZW3) - Smart lockYaleAssure Lock 2 Touch (Fingerprint) with Wi-Fi (YRD420-F)Model IDs: YRD420-F-WF1-BSP, YRD420-F-WF1-619, YRD420-F-WF1-0BP, YRD420-F-CB1-BSP, YRD420-F-CB1-619, YRD420-F-CB1-0BP, YRD420-F-CB1-P05Yale integration → - Assure Lock 2 Touch (Fingerprint) with Wi-Fi (YRD420-F) - Smart lockYaleAssure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW3)Model IDs: YRD430-F-ZW3-BSP, YRD430-F-ZW3-619, YRD430-F-ZW3-0BP, YRD430-F-ZW3-P05Yale integration → - Assure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW3) - Smart lockYaleAssure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW4)Model IDs: YRD430-F-ZW4-BSP, YRD430-F-ZW4-619Yale integration → - Assure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW4) - Smart lockYaleAssure Lock 2 Touch Key-Free Touchscreen with Z-Wave (YRD450-F-ZW4)Model IDs: YRD450-F-ZW4-BSP, YRD450-F-ZW4-619Yale integration → - Assure Lock 2 Touch Key-Free Touchscreen with Z-Wave (YRD450-F-ZW4) - Smart lockYaleAssure Lock 2 Touch Key-Free with Z-Wave Plus (YRD450-F-ZW3)Model IDs: YRD450-F-ZW3-BSP, YRD450-F-ZW3-619, YRD450-F-ZW3-0BP, YRD450-F-ZW3-P05Yale integration → - Assure Lock 2 Touch Key-Free with Z-Wave Plus (YRD450-F-ZW3) - Smart lockYaleAssure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW3)Model IDs: YRD410-F-ZW3-BSP, YRD410-F-ZW3-619, YRD410-F-ZW3-0BP, YRD410-F-ZW3-P05Yale integration → - Assure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW3) - Smart lockYaleAssure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW4)Model IDs: YRD410-F-ZW4-BSP, YRD410-F-ZW4-619Yale integration → - Assure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW4) - Smart lockYaleAssure Lock 2 Touch Touchscreen with Z-Wave (YRD420-F-ZW4)Model IDs: YRD420-F-ZW4-BSP, YRD420-F-ZW4-619Yale integration → - Assure Lock 2 Touch Touchscreen with Z-Wave (YRD420-F-ZW4) - Smart lockYaleAssure Lock 2 Touch with Z-Wave (YRD420-F-ZW3)Model IDs: YRD420-F-ZW3-BSP, YRD420-F-ZW3-619, YRD420-F-ZW3-0BP, YRD420-F-ZW3-P05Yale integration → - Assure Lock 2 Touch with Z-Wave (YRD420-F-ZW3) - Smart lockYaleAssure Lock 2 Touchscreen with Z-Wave Plus v2 (YRD420-ZW3)Model IDs: YRD420-ZW3-BSP, YRD420-ZW3-619, YRD420-ZW3-0BPYale integration → - Assure Lock 2 Touchscreen with Z-Wave Plus v2 (YRD420-ZW3) - Smart lockYaleAssure Lock for Andersen Patio Doors with Z-Wave Plus (YRM276-ZW2)Model IDs: YRM276-ZW2-BLK, YRM276-ZW2-WHT, YRM276-ZW2-619Yale integration → - Assure Lock for Andersen Patio Doors with Z-Wave Plus (YRM276-ZW2) - Smart lockYaleAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRC652-ZW2)Model IDs: YRC652-ZW2-P05, YRC652-ZW2-0BP, YRC652-ZW2-619, YRC652-ZW2-BSPYale integration → - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRC652-ZW2) - Smart lockYaleAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC256-ZW3)Model IDs: YRC256-ZW3-P05, YRC256-ZW3-0BP, YRC256-ZW3-619, YRC256-ZW3-BSPYale integration → - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC256-ZW3) - Smart lockYaleAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC642-ZW3)Model IDs: YRC642-ZW3-P05, YRC642-ZW3-0BP, YRC642-ZW3-619, YRC642-ZW3-BSPYale integration → - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC642-ZW3) - Smart lockYaleAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC652-ZW3)Model IDs: YRC652-ZW3-P05, YRC652-ZW3-0BP, YRC652-ZW3-619, YRC652-ZW3-BSPYale integration → - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC652-ZW3) - Smart lockYaleAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC642-NN-ZW3)Model IDs: YRC642-NN-ZW3-P05, YRC642-NN-ZW3-0BP, YRC642-NN-ZW3-619, YRC642-NN-ZW3-BSPYale integration → - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC642-NN-ZW3) - Smart lockYaleAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus (YRC216-ZW2)Model IDs: YRC216-ZW2-P05, YRC216-ZW2-0BP, YRC216-ZW2-619Yale integration → - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus (YRC216-ZW2) - Smart lockYaleAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2 (YRC216-ZW3)Model IDs: YRC216-ZW3-P05, YRC216-ZW3-0BP, YRC216-ZW3-619Yale integration → - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2 (YRC216-ZW3) - Smart lockYaleAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC612-ZW3)Model IDs: NF-YRC612-ZW3-P05, NF-YRC612-ZW3-0BP, NF-YRC612-ZW3-619Yale integration → - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC612-ZW3) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC226-ZW2)Model IDs: YRC226-ZW2-P05, YRC226-ZW2-0BP, YRC226-ZW2-619, YRC226-ZW2-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC226-ZW2) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC620-ZW2)Model IDs: YRC620-ZW2-P05, YRC620-ZW2-0BP, YRC620-ZW2-619, YRC620-ZW2-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC620-ZW2) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC226-ZW3)Model IDs: YRC226-ZW3-P05, YRC226-ZW3-0BP, YRC226-ZW3-619, YRC226-ZW3-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC226-ZW3) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC622-ZW3)Model IDs: YRC622-ZW3-P05, YRC622-ZW3-0BP, YRC622-ZW3-619, YRC622-ZW3-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC622-ZW3) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC622-NN-ZW3)Model IDs: YRC622-NN-ZW3-P05, YRC622-NN-ZW3-0BP, YRC622-NN-ZW3-619, YRC622-NN-ZW3-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC622-NN-ZW3) - Smart lockYaleAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC622-ZW3)Model IDs: NF-YRC622-ZW3-P05, NF-YRC622-ZW3-0BP, NF-YRC622-ZW3-619, NF-YRC622-ZW3-BSPYale integration → - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC622-ZW3) - Smart lockYaleAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus (YRD642-ZW2)Model IDs: YRD642-ZW2-P05, YRD642-ZW2-0BP, YRD642-ZW2-619, YRD642-ZW2-BSPYale integration → - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus (YRD642-ZW2) - Smart lockYaleAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2 (YRD642-ZW3)Model IDs: YRD642-ZW3-P05, YRD642-ZW3-0BP, YRD642-ZW3-619, YRD642-ZW3-BSPYale integration → - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2 (YRD642-ZW3) - Smart lockYaleAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD642-NN-ZW3)Model IDs: YRD642-NN-ZW3-P05, YRD642-NN-ZW3-0BP, YRD642-NN-ZW3-619, YRD642-NN-ZW3-BSPYale integration → - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD642-NN-ZW3) - Smart lockYaleAssure Lock Keypad Deadbolt with Z-Wave Plus v2 (YRD216-ZW3)Model IDs: YRD216-ZW3-P05, YRD216-ZW3-0BP, YRD216-ZW3-619Yale integration → - Assure Lock Keypad Deadbolt with Z-Wave Plus v2 (YRD216-ZW3) - Smart lockYaleAssure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD612-ZW3)Model IDs: NF-YRD612-ZW3-P05, NF-YRD612-ZW3-0BP, NF-YRD612-ZW3-619Yale integration → - Assure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD612-ZW3) - Smart lockYaleAssure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD612-ZW2)Model IDs: NF-YRD612-ZW2-P05, NF-YRD612-ZW2-0BP, NF-YRD612-ZW2-619Yale integration → - Assure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD612-ZW2) - Smart lockYaleAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRD652-ZW2)Model IDs: YRD652-ZW2-P05, YRD652-ZW2-0BP, YRD652-ZW2-619, YRD652-ZW2-BSPYale integration → - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRD652-ZW2) - Smart lockYaleAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD256-ZW3)Model IDs: YRD256-ZW3-P05, YRD256-ZW3-0BP, YRD256-ZW3-619, YRD256-ZW3-BSPYale integration → - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD256-ZW3) - Smart lockYaleAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD652-ZW3)Model IDs: YRD652-ZW3-P05, YRD652-ZW3-0BP, YRD652-ZW3-619, YRD652-ZW3-BSPYale integration → - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD652-ZW3) - Smart lockYaleAssure Lock Touchscreen Deadbolt with Z-Wave Plus (YRD620-ZW2)Model IDs: YRD620-ZW2-619, YRD620-ZW2-605, YRD620-ZW2-0BP, YRD620-ZW2-P05Yale integration → - Assure Lock Touchscreen Deadbolt with Z-Wave Plus (YRD620-ZW2) - Smart lockYaleAssure Lock Touchscreen Deadbolt with Z-Wave Plus v2 (YRD226-ZW3)Model IDs: YRD226-ZW3-P05, YRD226-ZW3-0BP, YRD226-ZW3-619, YRD226-ZW3-BSPYale integration → - Assure Lock Touchscreen Deadbolt with Z-Wave Plus v2 (YRD226-ZW3) - Smart lockYaleAssure Lock Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD622-ZW3)Model IDs: NF-YRD622-ZW3-P05, NF-YRD622-ZW3-0BP, NF-YRD622-ZW3-619, NF-YRD622-ZW3-BSPYale integration → - Assure Lock Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD622-ZW3) - Smart lockYaleAssure Lock Touchscreen Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD622-ZW2)Model IDs: NF-YRD622-ZW2-P05, NF-YRD622-ZW2-0BP, NF-YRD622-ZW2-619, NF-YRD622-ZW2-BSPYale integration → - Assure Lock Touchscreen Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD622-ZW2) - Smart lockYaleAssure Lock Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD622-NN-ZW3)Model IDs: YRD622-NN-ZW3-P05, YRD622-NN-ZW3-0BP, YRD622-NN-ZW3-619, YRD622-NN-ZW3-BSPYale integration → - Assure Lock Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD622-NN-ZW3) - Smart lockYaleAssure Lock Touchscreen with Wi-Fi and Bluetooth (YRD226-CBA)Model IDs: YRD226-CBA-BSP, YRD226-CBA-619, YRD226-CBA-0BPYale integration → - Assure Lock Touchscreen with Wi-Fi and Bluetooth (YRD226-CBA) - Smart lockYaleAssure Lock Touchscreen with Wi-Fi and Bluetooth (YRD622-CBA)Model IDs: YRD622-CBA-619, YRD622-CBA-0BP, YRD622-CBA-BSP, YRD622-CBA-P05Yale integration → - Assure Lock Touchscreen with Wi-Fi and Bluetooth (YRD622-CBA) - Smart lockYaleAssure Lock Touchscreen with Z-Wave (YRD622-ZW3)Model IDs: YRD622-ZW3-619, YRD622-ZW3-0BP, YRD622-ZW3-BSP, YRD622-ZW3-P05Yale integration → - Assure Lock Touchscreen with Z-Wave (YRD622-ZW3) - Smart lockYaleAssure Lock Touchscreen with Z-Wave Plus (YRD622-ZW2)Model IDs: YRD622-ZW2-619, YRD622-ZW2-0BP, YRD622-ZW2-BSP, YRD622-ZW2-P05Yale integration → - Assure Lock Touchscreen with Z-Wave Plus (YRD622-ZW2) - Smart lockYaleAssure Lock Touchscreen with Zigbee (YRD622-HA2)Model IDs: YRD622-HA2-619, YRD622-HA2-0BP, YRD622-HA2-BSP, YRD622-HA2-P05Yale integration → - Assure Lock Touchscreen with Zigbee (YRD622-HA2) - Smart lockYaleJ20 Stainless SteelModel IDs: J20AYale integration → - J20 Stainless Steel - Smart lockYaleKeyless Connected Smart Door Lock with Z-Wave Module (YD-01-CON-ZW)Model IDs: YD-01-CON-ZW-CHYale integration → - Keyless Connected Smart Door Lock with Z-Wave Module (YD-01-CON-ZW) - Smart lockYaleKeyless Connected Smart Door Lock with Z-Wave Module 2 (YD-01-CON-ZW2)Model IDs: YD-01-CON-ZW2-CH, YD-01-CON-ZW2-SN, YD-01-CON-ZW2-PBYale integration → - Keyless Connected Smart Door Lock with Z-Wave Module 2 (YD-01-CON-ZW2) - Smart lockYalePro 2 Cylindrical Pushbutton Keypad Lock with Z-Wave (YMB614-ZW4)Model IDs: YMB614-ZW4-626, YMB614-ZW4-BSP, YMB614-ZW4-0BPYale integration → - Pro 2 Cylindrical Pushbutton Keypad Lock with Z-Wave (YMB614-ZW4) - Smart lockYalePro 2 Cylindrical Touchscreen Keypad Lock with Z-Wave (YMB624-ZW4)Model IDs: YMB624-ZW4-626, YMB624-ZW4-BSP, YMB624-ZW4-0BPYale integration → - Pro 2 Cylindrical Touchscreen Keypad Lock with Z-Wave (YMB624-ZW4) - Smart lockYalePro 2 Interconnected Key-Free Pushbutton Keypad Lock with Z-Wave (YMC634-ZW4)Model IDs: YMC634-ZW4-619, YMC634-ZW4-BSP, YMC634-ZW4-0BPYale integration → - Pro 2 Interconnected Key-Free Pushbutton Keypad Lock with Z-Wave (YMC634-ZW4) - Smart lockYalePro 2 Interconnected Key-Free Touchscreen Keypad Lock with Z-Wave (YMC654-ZW4)Model IDs: YMC654-ZW4-619, YMC654-ZW4-BSP, YMC654-ZW4-0BPYale integration → - Pro 2 Interconnected Key-Free Touchscreen Keypad Lock with Z-Wave (YMC654-ZW4) - Smart lockYalePro 2 Interconnected Pushbutton Keypad Lock with Z-Wave (YMC614-ZW4)Model IDs: YMC614-ZW4-619, YMC614-ZW4-BSP, YMC614-ZW4-0BPYale integration → - Pro 2 Interconnected Pushbutton Keypad Lock with Z-Wave (YMC614-ZW4) - Smart lockYalePro 2 Interconnected Touchscreen Keypad Lock with Z-Wave (YMC624-ZW4)Model IDs: YMC624-ZW4-619, YMC624-ZW4-BSP, YMC624-ZW4-0BPYale integration → - Pro 2 Interconnected Touchscreen Keypad Lock with Z-Wave (YMC624-ZW4) - Smart lockYalePro 2 Key-Free Keypad Lock with Z-Wave Plus (YRD634-ZW2)Model IDs: YRD634-ZW2-619, YRD634-ZW2-BSP, YRD634-ZW2-0BP, YRD634-ZW2-P05Yale integration → - Pro 2 Key-Free Keypad Lock with Z-Wave Plus (YRD634-ZW2) - Smart lockYalePro 2 Key-Free Keypad Lock with Z-Wave Plus v2 (YRD634-ZW3)Model IDs: YRD634-ZW3-619, YRD634-ZW3-BSP, YRD634-ZW3-0BP, YRD634-ZW3-P05Yale integration → - Pro 2 Key-Free Keypad Lock with Z-Wave Plus v2 (YRD634-ZW3) - Smart lockYalePro 2 Key-Free Touchscreen Lock with Z-Wave Plus (YRD654-ZW2)Model IDs: YRD654-ZW2-619, YRD654-ZW2-BSP, YRD654-ZW2-0BP, YRD654-ZW2-P05Yale integration → - Pro 2 Key-Free Touchscreen Lock with Z-Wave Plus (YRD654-ZW2) - Smart lockYalePro 2 Key-Free Touchscreen Lock with Z-Wave Plus v2 (YRD654-ZW3)Model IDs: YRD654-ZW3-619, YRD654-ZW3-BSP, YRD654-ZW3-0BP, YRD654-ZW3-P05Yale integration → - Pro 2 Key-Free Touchscreen Lock with Z-Wave Plus v2 (YRD654-ZW3) - Smart lockYalePro 2 Keypad Lock with Z-Wave Plus (YRD614-ZW2)Model IDs: YRD614-ZW2-619, YRD614-ZW2-BSP, YRD614-ZW2-0BP, YRD614-ZW2-P05Yale integration → - Pro 2 Keypad Lock with Z-Wave Plus (YRD614-ZW2) - Smart lockYalePro 2 Keypad Lock with Z-Wave Plus v2 (YRD614-ZW3)Model IDs: YRD614-ZW3-619, YRD614-ZW3-BSP, YRD614-ZW3-0BP, YRD614-ZW3-P05Yale integration → - Pro 2 Keypad Lock with Z-Wave Plus v2 (YRD614-ZW3) - Smart lockYalePro 2 Mortise Key-Free Pushbutton Keypad Lock with Z-Wave (YMM634-ZW4)Model IDs: YMM634-ZW4-626, YMM634-ZW4-BSP, YMM634-ZW4-0BP, YMM634-ZW4-DB-626, YMM634-ZW4-DB-BSP, YMM634-ZW4-DB-0BPYale integration → - Pro 2 Mortise Key-Free Pushbutton Keypad Lock with Z-Wave (YMM634-ZW4) - Smart lockYalePro 2 Mortise Key-Free Touchscreen Keypad Lock with Z-Wave (YMM644-ZW4)Model IDs: YMM644-ZW4-626, YMM644-ZW4-BSP, YMM644-ZW4-0BP, YMM644-ZW4-DB-626, YMM644-ZW4-DB-BSP, YMM644-ZW4-DB-0BPYale integration → - Pro 2 Mortise Key-Free Touchscreen Keypad Lock with Z-Wave (YMM644-ZW4) - Smart lockYalePro 2 Mortise Pushbutton Keypad Lock with Z-Wave (YMM614-ZW4)Model IDs: YMM614-ZW4-626, YMM614-ZW4-BSP, YMM614-ZW4-0BP, YMM614-ZW4-DB-626, YMM614-ZW4-DB-BSP, YMM614-ZW4-DB-0BPYale integration → - Pro 2 Mortise Pushbutton Keypad Lock with Z-Wave (YMM614-ZW4) - Smart lockYalePro 2 Mortise Touchscreen Keypad Lock with Z-Wave (YMM624-ZW4)Model IDs: YMM624-ZW4-626, YMM624-ZW4-BSP, YMM624-ZW4-0BP, YMM624-ZW4-DB-626, YMM624-ZW4-DB-BSP, YMM624-ZW4-DB-0BPYale integration → - Pro 2 Mortise Touchscreen Keypad Lock with Z-Wave (YMM624-ZW4) - Smart lockYalePro 2 Touchscreen Lock with Z-Wave Plus (YRD624-ZW2)Model IDs: YRD624-ZW2-619, YRD624-ZW2-BSP, YRD624-ZW2-0BP, YRD624-ZW2-P05Yale integration → - Pro 2 Touchscreen Lock with Z-Wave Plus (YRD624-ZW2) - Smart lockYalePro 2 Touchscreen Lock with Z-Wave Plus v2 (YRD624-ZW3)Model IDs: YRD624-ZW3-619, YRD624-ZW3-BSP, YRD624-ZW3-0BP, YRD624-ZW3-P05Yale integration → - Pro 2 Touchscreen Lock with Z-Wave Plus v2 (YRD624-ZW3) - Smart lockYalePro SL Keypad Deadbolt with Z-Wave Plus (YRD136-ZW2)Model IDs: YRD136-ZW2-619, YRD136-ZW2-605, YRD136-ZW2-0BP, YRD136-ZW2-BSPYale integration → - Pro SL Keypad Deadbolt with Z-Wave Plus (YRD136-ZW2) - Smart lockYalePro SL Touchscreen Deadbolt with Z-Wave Plus (YRD156-ZW2)Model IDs: YRD156-ZW2-619, YRD156-ZW2-605, YRD156-ZW2-0BPYale integration → - Pro SL Touchscreen Deadbolt with Z-Wave Plus (YRD156-ZW2) - Smart lockYaleReal Living Key Free Touchscreen Deadbolt with Z-Wave (YRD120-ZW)Model IDs: YRD120-ZW-605, YRD120-ZW-619, YRD120-ZW-0BPYale integration → - Real Living Key Free Touchscreen Deadbolt with Z-Wave (YRD120-ZW) - Smart lockYaleReal Living Push Button Deadbolt with Z-Wave (YRD210-ZW)Model IDs: YRD210-ZW-605, YRD210-ZW-619, YRD210-ZW-0BPYale integration → - Real Living Push Button Deadbolt with Z-Wave (YRD210-ZW) - Smart lockYaleReal Living Push Button Lever Lock with Z-Wave (YRL210-ZW)Model IDs: YRL210-ZW-605, YRL210-ZW-619, YRL210-ZW-0BPYale integration → - Real Living Push Button Lever Lock with Z-Wave (YRL210-ZW) - Smart lockYaleUnity Entrance Lock Fire Rated with accessible compliant leverModel IDs: YUR/DEL/FR/DDA/SILYale integration → - Unity Entrance Lock Fire Rated with accessible compliant lever - Smart lockYaleUnity Slim Smart LockModel IDs: YURSSL0460000BYale integration → - Unity Slim Smart Lock - Smart lockASSA ABLOY VisionlineVingCard AllureASSA ABLOY Visionline integration → - VingCard Allure - Smart lockASSA ABLOY VisionlineVingCard Allure GrandASSA ABLOY Visionline integration → - VingCard Allure Grand - Electronic cylinderASSA ABLOY VisionlineVingCard C100 E-CylinderASSA ABLOY Visionline integration → - VingCard C100 E-Cylinder - Smart lockASSA ABLOY VisionlineVingCard ClassicASSA ABLOY Visionline integration → - VingCard Classic - Smart lockASSA ABLOY VisionlineVingCard Classic 6470ASSA ABLOY Visionline integration → - VingCard Classic 6470 - Smart lockASSA ABLOY VisionlineVingCard E100ASSA ABLOY Visionline integration → - VingCard E100 - Smart lockASSA ABLOY VisionlineVingCard EssenceASSA ABLOY Visionline integration → - VingCard Essence - Smart lockASSA ABLOY VisionlineVingCard Essence 5470ASSA ABLOY Visionline integration → - VingCard Essence 5470 - Smart lockASSA ABLOY VisionlineVingCard FlexASSA ABLOY Visionline integration → - VingCard Flex - Smart lockASSA ABLOY VisionlineVingCard NovelASSA ABLOY Visionline integration → - VingCard Novel - Smart lockASSA ABLOY VisionlineVingCard Novel DINASSA ABLOY Visionline integration → - VingCard Novel DIN - Smart lockASSA ABLOY VisionlineVingCard Novel SISASSA ABLOY Visionline integration → - VingCard Novel SIS - Smart lockASSA ABLOY VisionlineVingCard Novel Tubular DeadboltASSA ABLOY Visionline integration → - VingCard Novel Tubular Deadbolt - Smart lockASSA ABLOY VisionlineVingCard Novel Tubular LatchASSA ABLOY Visionline integration → - VingCard Novel Tubular Latch - Exit deviceASSA ABLOY VisionlineVingCard RFID Exit DeviceASSA ABLOY Visionline integration → - VingCard RFID Exit Device - Smart lockASSA ABLOY VisionlineVingCard SignatureASSA ABLOY Visionline integration → - VingCard Signature - Smart lockASSA ABLOY VisionlineVingCard Signature 6470ASSA ABLOY Visionline integration → - VingCard Signature 6470 - Door controllerBrivoACS-SDC Single Door ControllerBrivo integration → - ACS-SDC Single Door Controller - Control panelBrivoACS300 Control PanelBrivo integration → - ACS300 Control Panel - Control panelBrivoACS6000 Control PanelBrivo integration → - ACS6000 Control Panel - Control panelBrivoACS6100 Series Control PanelBrivo integration → - ACS6100 Series Control Panel - ReaderBrivoKeypad Control PanelBrivo integration → - Keypad Control Panel - ReaderBrivoKeypad ReaderBrivo integration → - Keypad Reader - Control panelBrivoMercury MRC-LP1501 Control PanelBrivo integration → - Mercury MRC-LP1501 Control Panel - Control panelBrivoMercury MRC-LP1502 Control PanelBrivo integration → - Mercury MRC-LP1502 Control Panel - ReaderBrivoMullion Control PanelBrivo integration → - Mullion Control Panel - ReaderBrivoMullion ReaderBrivo integration → - Mullion Reader - ReaderBrivoSingle Gang Control PanelBrivo integration → - Single Gang Control Panel - ReaderBrivoSingle Gang ReaderBrivo integration → - Single Gang Reader - ReaderAvigilon AltaEmbedded USB Smart ReaderAvigilon Alta integration → - Embedded USB Smart Reader - ReaderAvigilon AltaMullion Smart Keypad ReaderAvigilon Alta integration → - Mullion Smart Keypad Reader - ReaderAvigilon AltaMullion Smart ReaderAvigilon Alta integration → - Mullion Smart Reader - ReaderAvigilon AltaStandard Smart Keypad ReaderAvigilon Alta integration → - Standard Smart Keypad Reader - ReaderAvigilon AltaStandard Smart ReaderAvigilon Alta integration → - Standard Smart Reader - Video intercom readerAvigilon AltaVideo Intercom Reader ProAvigilon Alta integration → - Video Intercom Reader Pro - Video readerAvigilon AltaVideo Reader ProAvigilon Alta integration → - Video Reader Pro - Access unit2NAccess Unit2N integration → - Access Unit - Access unit2NAccess Unit 2.0 Touch KeypadModel IDs: 02262-0012N integration → - Access Unit 2.0 Touch Keypad - Access unit2NAccess Unit 2.0 Touch Keypad, Bluetooth & RFIDModel IDs: 02776-001, 02777-0012N integration → - Access Unit 2.0 Touch Keypad, Bluetooth & RFID - Access unit2NAccess Unit 2.0 Touch Keypad, RFIDModel IDs: 02774-001, 02775-0012N integration → - Access Unit 2.0 Touch Keypad, RFID - Intercom2NIP Base2N integration → - IP Base - Intercom2NIP Force2N integration → - IP Force - Emergency intercom2NIP Safety2N integration → - IP Safety - Intercom2NIP SoloModel IDs: 9155301CS, 9155301CF, 9155301CBS, 9155301CBF2N integration → - IP Solo - Intercom2NIP Style2N integration → - IP Style - Intercom2NIP Verso (Bluetooth)2N integration → - IP Verso (Bluetooth) - Intercom2NIP Verso (Bluetooth/RFID Reader)2N integration → - IP Verso (Bluetooth/RFID Reader) - Intercom2NIP Verso (Buttons)2N integration → - IP Verso (Buttons) - Intercom2NIP Verso (Card Reader & Keypad)2N integration → - IP Verso (Card Reader & Keypad) - Intercom2NIP Verso (Example Module Configuration)2N integration → - IP Verso (Example Module Configuration) - Intercom2NIP Verso (Keypad)2N integration → - IP Verso (Keypad) - Intercom2NIP Verso (RFID Keypad)2N integration → - IP Verso (RFID Keypad) - Intercom2NIP Verso (RFID Reader & Keypad)2N integration → - IP Verso (RFID Reader & Keypad) - Intercom2NIP Verso (RFID Reader)2N integration → - IP Verso (RFID Reader) - Intercom2NIP Verso (Touch Display & Bluetooth)2N integration → - IP Verso (Touch Display & Bluetooth) - Intercom2NIP Verso (Touch Display & Bluetooth/RFID Reader)2N integration → - IP Verso (Touch Display & Bluetooth/RFID Reader) - Intercom2NIP Verso (Touch Display & Fingerprint Reader & Bluetooth)2N integration → - IP Verso (Touch Display & Fingerprint Reader & Bluetooth) - Intercom2NIP Verso (Touch Display & Keypad with RFID)2N integration → - IP Verso (Touch Display & Keypad with RFID) - Intercom2NIP Verso (Touch Display & RFID Reader)2N integration → - IP Verso (Touch Display & RFID Reader) - Intercom2NIP Verso (Touch Display)2N integration → - IP Verso (Touch Display) - Intercom2NIP Verso (Touch Keypad)2N integration → - IP Verso (Touch Keypad) - Intercom2NIP Verso 2.02N integration → - IP Verso 2.0 - Intercom2NLTE Verso2N integration → - LTE Verso - IntercomComelit3One6Comelit integration → - 3One6 - IntercomComelitCiaoComelit integration → - Ciao - IntercomComelitEmergencyComelit integration → - Emergency - IntercomComelitIkallComelit integration → - Ikall - IntercomComelitQuadraComelit integration → - Quadra - IntercomComelitRomaComelit integration → - Roma - IntercomComelitSwitchComelit integration → - Switch - IntercomComelitUltraComelit integration → - Ultra - IntercomComelitVandalcomComelit integration → - Vandalcom - IntercomComelitVistoComelit integration → - Visto - IntercomDoorBirdD101S Call BoxDoorBird integration → - D101S Call Box - IntercomAkuvoxE11Akuvox integration → - E11 - IntercomAkuvoxE12Akuvox integration → - E12 - IntercomAkuvoxE16Akuvox integration → - E16 - IntercomAkuvoxE18Akuvox integration → - E18 - IntercomAkuvoxR20AAkuvox integration → - R20A - IntercomAkuvoxR20BAkuvox integration → - R20B - IntercomAkuvoxR20KAkuvox integration → - R20K - IntercomAkuvoxR26Akuvox integration → - R26 - IntercomAkuvoxR27Akuvox integration → - R27 - IntercomAkuvoxR28Akuvox integration → - R28 - IntercomAkuvoxX912Akuvox integration → - X912 - IntercomAkuvoxX916Akuvox integration → - X916 - IntercomAkuvoxR29Akuvox integration → - R29 - Thermostatecobeeecobee3 liteModel IDs: EB-STATE3LT-02ecobee integration → - ecobee3 lite - ThermostatecobeeSmart Thermostat EnhancedModel IDs: EB-STATE6LC-01ecobee integration → - Smart Thermostat Enhanced - ThermostatecobeeSmart Thermostat EssentialModel IDs: EB-STATE7-01ecobee integration → - Smart Thermostat Essential - ThermostatecobeeSmart Thermostat PremiumModel IDs: EB-STATE6P-01ecobee integration → - Smart Thermostat Premium - ThermostatecobeeSmart Thermostat with voice controlModel IDs: EB-STATE6C-01ecobee integration → - Smart Thermostat with voice control - ThermostatHoneywellD6 Pro Wi-Fi Ductless Controller ThermostatModel IDs: DC6000WF1001/UHoneywell integration → - D6 Pro Wi-Fi Ductless Controller Thermostat - ThermostatHoneywellHoneywell Home Round Smart ThermostatModel IDs: TH8732WFH5004/UHoneywell integration → - Honeywell Home Round Smart Thermostat - ThermostatHoneywellHoneywell Home T6 Programmable ThermostatModel IDs: TH6320ZW2007Honeywell integration → - Honeywell Home T6 Programmable Thermostat - ThermostatHoneywellT10 Pro Smart Thermostat with RedLINK room sensorModel IDs: THX321WFS2001W/UHoneywell integration → - T10 Pro Smart Thermostat with RedLINK room sensor - ThermostatHoneywellT10+ Pro Smart Thermostat with RedLINK 3.0, no sensorModel IDs: THX321WF3003W/UHoneywell integration → - T10+ Pro Smart Thermostat with RedLINK 3.0, no sensor - ThermostatHoneywellT10+ Pro Smart Thermostat with RedLINK 3.0 with room sensorModel IDs: THX321WFS3001WHoneywell integration → - T10+ Pro Smart Thermostat with RedLINK 3.0 with room sensor - ThermostatHoneywellT5 Smart Thermostat without C-wire adapterModel IDs: RCHT8610WF2006/UHoneywell integration → - T5 Smart Thermostat without C-wire adapter - ThermostatHoneywellT6 Pro Smart Thermostat Multi-stage 2 Heat/2 CoolModel IDs: TH6220WF2006/UHoneywell integration → - T6 Pro Smart Thermostat Multi-stage 2 Heat/2 Cool - ThermostatHoneywellT9 Smart Thermostat with SensorModel IDs: RCHT9610WFSW2003/UHoneywell integration → - T9 Smart Thermostat with Sensor - ThermostatHoneywellElitePRO S1200 Smart ThermostatModel IDs: THX1200B6, THX1200B8S, YTHX1200B6, YTHX1200B8, THX1200W5, THX1200W7S, YTHX1200W5, YTHX1200W7Honeywell integration → - ElitePRO S1200 Smart Thermostat - ThermostatHoneywellFocus PRO S200 Smart WiFi ThermostatModel IDs: TH2110WF4008, TH2320WF4010, TH2320WF4011Honeywell integration → - Focus PRO S200 Smart WiFi Thermostat - ThermostatHoneywellX2S Smart ThermostatModel IDs: RTH2CWF/UHoneywell integration → - X2S Smart Thermostat - ThermostatHoneywellX7S Smart ThermostatModel IDs: X7SMC4B/U, X7SWF3W/UHoneywell integration → - X7S Smart Thermostat - ThermostatHoneywellX8S Smart ThermostatModel IDs: X8VMC8B/U, X8VWF10B/U, X8VMC9W/U, X8VWF7W/UHoneywell integration → - X8S Smart Thermostat - ThermostatGoogle NestLearning Thermostat 4th GenerationModel IDs: CE911542Google Nest integration → - Learning Thermostat 4th Generation - ThermostatGoogle NestLearning Thermostat 1st GenerationModel IDs: T100577Google Nest integration → - Learning Thermostat 1st Generation - ThermostatGoogle NestLearning Thermostat 2nd GenerationModel IDs: T200577Google Nest integration → - Learning Thermostat 2nd Generation - ThermostatGoogle NestLearning Thermostat 3rd GenerationModel IDs: T3008US, T3017US, T3018US, T3021US, T3032US, T3016USGoogle Nest integration → - Learning Thermostat 3rd Generation - ThermostatGoogle NestNest ThermostatModel IDs: GA02082-USGoogle Nest integration → - Nest Thermostat - ThermostatGoogle NestNest Thermostat EModel IDs: T4000ESGoogle Nest integration → - Nest Thermostat E Q: How can an operator check whether a device works with ElevateOS? A: The directory searches by brand, device type or model ID. ElevateOS confirms the exact hardware, firmware and integration configuration during the stack review. Q: Does every supported model offer the same functions? A: No. Functions depend on the device and the integration, and ElevateOS confirms the required workflow for each building before activation. Q: What if a brand has no models listed in the directory? A: A brand can run as a live integration without individual models listed here, and its integration page stays available. Model details can go through the integration request form. Q: Which device types are in the ElevateOS directory? A: Smart locks, electronic cylinders, wall readers, door controllers, exit devices, intercoms, video readers, padlocks, key boxes and thermostats. The device type filter narrows the list to one type. Q: What does a model ID in the directory mean? A: The model ID is the manufacturer's part number for a specific device variant. Searching by model ID matches the exact hardware on the wall. Q: What happens after a device match in the directory? A: The match goes into the stack review, where ElevateOS confirms the setup for the building. Activation follows once the model and configuration are confirmed. Q: Is there a faster way to check a whole building's stack? A: The Check your stack tool covers hardware, PMS and 29 software categories in two steps. The result carries straight into the demo request. https://www.elevateos.com/integrations/request ### Share what's on the wall. Find out how fast it connects. Most ElevateOS integrations exist because one customer asked. Send the brand, the model, the building and the problem it's causing, and an engineer, not a form, will get back to you. Required for companies. Independent professionals can leave it blank. - Step 1: About you - Step 2: What you do - Step 3: Where you work - Step 4: Anything else - About you https://www.elevateos.com/integrations/keyless-access ### The phone is the key. Even with no signal. ElevateOS is multifamily keyless entry with apartment mobile keys in the building's own app. One key opens every connected door, even with no signal. Keys are provisioned from the PMS and revoked at move-out, with no extra lock app. The lock came with an app. The front door came with another. Staff provision credentials by hand at move-in and forget them at move-out. Residents have a key on their phone and still can't tell which app it's in. Keyless on ElevateOS is one key, in the building's app, provisioned by the PMS. One key works at the door, online or not. The resident's doors are one tap from the lock screen. The garage opens even where the signal dies. One credential lives on one phone, and moves when the phone does. A key cannot be passed around by sharing a login. A former resident's key dies the same minute. Everyone who needs a door gets the right credential. Every unlock is on record for the regional team. A key that needs Wi-Fi is a key that fails in the garage. ElevateOS caches keys on the phone and opens the door over Bluetooth when there's no signal and when the server is down. Device binding means a credential can't be cloned to a second phone. Instant revoke means a former resident's key dies on deactivation, not on the next sync. Every event lands in an audit trail the regional team can read. 2.56M+ access events on SALTO The Hadley: lockers and access control in one app. Optima Signature: six resident portals consolidated into one, the door included. ElevateOS keyless works with 15 lock and access brands, listed with live status in the Works with grid on this page. Unit locks and common-area readers run on the same mobile key. Yes. Core keyless functions work over Bluetooth when the phone is offline and when the server is unreachable. Keys are provisioned from the PMS. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, and ElevateOS provisions the credential to the access system automatically. The credential is revoked instantly on deactivation or lease end. The audit log records the revoke. No. Device binding ties each credential to one phone, and a re-login limiter blocks sharing through a shared login. Device switching moves the key when the resident gets a new phone. Yes. ElevateOS issues guest and staff keys, physical fobs and visitor PINs where the lock supports them. Every credential is revoked from the same place. Yes. The unit lock, the lobby, the gym and the garage sit on the same key as favorite doors. Common-area readers and unit locks connect through their own integrations behind one app. Yes. Keyless analytics show every event by door and by resident. Provisioning and revokes land in an audit trail the regional team can read. Your lock, your PMS, thirty minutes: a test key is provisioned, the door unlocks, then the key is revoked while you watch. - 1The resident is created in Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. - 2ElevateOS provisions the credential to every connected lock and access system on the door. - 3The key lands in the resident app with the unit, the lobby, the gym and the garage as favorites. - 4The lease ends, the credential is revoked the same minute, and the audit trail records it. - Mobile keys over Bluetooth and network - Favorite doors and a one-tap Unlock Door widget on the home screen - Offline mode: core keyless works with no signal and no server - Device binding and device switching - Re-login limiter against credential sharing - Instant revoke on resident deactivation or move-out - Guest and staff keys, physical fob issuing and visitor PINs where the lock supports it - Keyless analytics by door and by resident - 2.56M+access events on SALTO - The Hadley: lockers and access control in one app. - Optima Signature: six resident portals consolidated into one, the door included. - ASSA ABLOY VisionlineLive - Avigilon AltaLive - BrivoLive - dormakabaLive - GatewiseLive - HIDLive - igloohomeLive - KastleLive - LatchLive - PDKLive - PointCentralLive - RentlyLive - SALTOLive - SchlageLive - YaleLive Q: Which locks does ElevateOS keyless work with? A: ElevateOS keyless works with 15 lock and access brands, listed with live status in the Works with grid on this page. Unit locks and common-area readers run on the same mobile key. Q: Does the key work without signal? A: Yes. Core keyless functions work over Bluetooth when the phone is offline and when the server is unreachable. Q: How are keys provisioned? A: Keys are provisioned from the PMS. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, and ElevateOS provisions the credential to the access system automatically. Q: What happens at move-out? A: The credential is revoked instantly on deactivation or lease end. The audit log records the revoke. Q: Can a resident share a mobile key with someone else? A: No. Device binding ties each credential to one phone, and a re-login limiter blocks sharing through a shared login. Device switching moves the key when the resident gets a new phone. Q: Can guests, staff and visitors get access too? A: Yes. ElevateOS issues guest and staff keys, physical fobs and visitor PINs where the lock supports them. Every credential is revoked from the same place. Q: Does one key cover unit locks and common-area readers? A: Yes. The unit lock, the lobby, the gym and the garage sit on the same key as favorite doors. Common-area readers and unit locks connect through their own integrations behind one app. Q: Is there an audit trail for keyless access? A: Yes. Keyless analytics show every event by door and by resident. Provisioning and revokes land in an audit trail the regional team can read. https://www.elevateos.com/integrations/access-control ### One credential for every common door. ElevateOS is apartment access control integration and building access for apartments in one branded resident app. One mobile credential opens the front door, the garage, the gym and the roof. Visitor PINs issue through the access system, credentials come from the PMS and revoke at move-out, and nobody on staff touches a spreadsheet. The front door runs one fob. The garage runs another. The gym runs an app nobody remembers installing. Staff hand-enter credentials at move-in and forget them at move-out, so former residents still get into the gym. When something goes missing, nobody can see who opened what. Building access on ElevateOS is one credential, in the building's app, provisioned by the PMS. Front door, garage, gym and roof on one phone. Guests get in without a call to the desk. The lease creates access, nobody types it in. Former residents stop opening the gym. Who opened what, and when, is always on record. The doors a resident uses most are one tap away. The garage opens from the same app as the lobby. Common doors and unit locks run on the same mobile credential in the same resident app. ElevateOS provisions both from the PMS, so the resident never chooses an app for each door. One credential covers every connected door, from the unit to the roof. 8 building access brands integrated 2.56M+ access events on SALTO The Hadley: lockers and access control in one app. Avigilon Alta door access in the same app as everything else. Brivo common-door access and visitor PINs inside the resident app. Gatewise inside the ElevateOS resident app: mobile access to gates and common doors, all provisioned from your PMS. HID inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. igloohome keys and visitor PINs inside one branded resident app. Kastle inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. PDK inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. SALTO KS and SALTO Space mobile keys inside your branded resident app, with device binding, physical fob issuing, visitor PINs, lock caching and offline mode. 2.56 million access events and counting. The same credential opens the unit door through every connected lock. ElevateOS supports 8 building access brands, each listed with live status on this page. If a building's system is not listed, ElevateOS builds the integration. Yes. Residents register guests in the app, and ElevateOS issues a visitor PIN through the building's access system. The guest gets in without a call to the desk. Yes, where the gate runs on a connected access control system. The garage gate sits in the resident app next to the front door and the gym. The credential is revoked instantly at move-out. The revoke lands in the audit trail, so former residents stop getting into common areas. Yes. Access is provisioned through the connected access control system and revoked from the same place. Nobody on staff tracks credentials in a spreadsheet. Yes. Every access event is recorded in an audit trail. Regional teams can see who opened which door and when. Yes. ElevateOS runs unit locks and common-door access control in the same resident app, provisioned from the PMS. Residents open every door from one place. Your access system, your branding, thirty minutes: a resident credential opens the front door, a visitor PIN goes out and access shuts off at move-out. - 1The PMS creates the resident and the lease. - 2ElevateOS provisions the credential to every connected access control system in the building. - 3The credential appears in the resident app with the front door, garage, gym and roof as favorite doors. - 4At move-out, the credential is revoked and the revoke is logged. - Mobile access to common doors - Visitor PIN codes through the access system - Credentials provisioned from the PMS - Instant revoke on move-out - Audit trail on every access event - Favorite doors in the resident app - Gates and garage doors through the access system - 8building access brands integrated - 2.56M+access events on SALTO - The Hadley: lockers and access control in one app. - Modules - Unit locks and keyless Q: Which access control systems does ElevateOS support? A: ElevateOS supports 8 building access brands, each listed with live status on this page. If a building's system is not listed, ElevateOS builds the integration. Q: Can visitors get a PIN for the front door? A: Yes. Residents register guests in the app, and ElevateOS issues a visitor PIN through the building's access system. The guest gets in without a call to the desk. Q: Do garage gates work with the same credential? A: Yes, where the gate runs on a connected access control system. The garage gate sits in the resident app next to the front door and the gym. Q: What happens to building access at move-out? A: The credential is revoked instantly at move-out. The revoke lands in the audit trail, so former residents stop getting into common areas. Q: Can staff and vendors get common-door access? A: Yes. Access is provisioned through the connected access control system and revoked from the same place. Nobody on staff tracks credentials in a spreadsheet. Q: Is there an audit trail for common doors? A: Yes. Every access event is recorded in an audit trail. Regional teams can see who opened which door and when. Q: Can a building mix unit locks and access control on one credential? A: Yes. ElevateOS runs unit locks and common-door access control in the same resident app, provisioned from the PMS. Residents open every door from one place. https://www.elevateos.com/integrations/unit-locks ### Works with the locks on your doors today. ElevateOS is apartment smart lock integration for the locks already on your doors. Nothing gets reprogrammed. Credentials come from the PMS, and a mixed-brand portfolio runs on one resident app. Every building that hates its resident app keeps it for one reason: the locks are tied to it, and changing the app means reprogramming every door, retraining every tech and re-enrolling every resident. ElevateOS was built so the locks are never the reason. It talks to the lock the way the lock expects, and the PMS tells it what to provision. The lease creates the key, nobody types it in. The right person gets the right door. The regional tech carries one key, not a ring. Residents who want a fob get one at the desk. The door opens when the signal does not. Staff see a low battery before the resident does. The key ends with the lease, on record. A mixed portfolio reads as one. Maintenance gets a staff key that opens what their role allows. The cleaner gets a guest key on Tuesdays. The regional tech gets a master key on igloohome. Battery status shows up before the lock dies. All of it managed from Staff App and the portal, none of it on a spreadsheet. For example, a portfolio might run SALTO in a Chicago tower, Schlage in an Atlanta garden community and igloohome in a Toronto mid-rise. Residents at all three open the door from the same branded app. The regional team sees one keyless dashboard. Nobody standardizes hardware to standardize the experience. 2.56M+ access events on SALTO 9 lock brands integrated Zero reprogramming to switch ElevateOS works with 9 unit lock brands. The What works, by brand table on this page lists each one and what runs in the app. No. ElevateOS connects to the lock system already installed and provisions credentials from the PMS. Nothing is reprogrammed. Yes, where the lock supports it. Staff issue fobs from the Staff App or the portal. Yes. ElevateOS runs one resident app across buildings on different lock systems. The regional team gets one keyless dashboard. Yes, on locks that report it. Battery status shows in ElevateOS before the lock dies. Yes, staff keys open what each role allows, managed from the Staff App and the portal. The brand table on this page shows which locks carry a staff master key. Yes, where the lock supports them, including offline PINs, BLE keys and lock caching. The brand table on this page shows what each lock supports. Every credential is revoked at move-out. The revoke is logged for the regional team. Your locks, your PMS, thirty minutes: a test key is provisioned from the PMS and the unit door opens on the call. - 1Resident and lease sync from the PMS. - 2ElevateOS provisions the credential to the lock system in the format that system uses: BLE key, network key, PIN or fob. - 3The key appears in the resident app; staff issue a physical fob from Staff App if the resident wants one. - 4At move-out, everything is revoked and logged. - Mobile keys provisioned from the PMS - Guest and staff keys where the lock supports them - Staff master key on supported locks - Physical fob issuing from the Staff App - PINs and offline BLE where the lock supports them - Battery status on supported locks - Instant revoke and logs at move-out - One keyless dashboard across lock brands - 2.56M+access events on SALTO - 9lock brands integrated - Zero reprogramming to switch - ASSA ABLOY VisionlineLive - dormakabaLive - igloohomeLive - LatchLive - PointCentralLive - RentlyLive - SALTOLive - SchlageLive - YaleLive Q: Which unit locks work with ElevateOS? A: ElevateOS works with 9 unit lock brands. The What works, by brand table on this page lists each one and what runs in the app. Q: Do we have to reprogram locks to switch to ElevateOS? A: No. ElevateOS connects to the lock system already installed and provisions credentials from the PMS. Nothing is reprogrammed. Q: Can staff issue physical fobs? A: Yes, where the lock supports it. Staff issue fobs from the Staff App or the portal. Q: Can a portfolio run different lock brands? A: Yes. ElevateOS runs one resident app across buildings on different lock systems. The regional team gets one keyless dashboard. Q: Can staff see lock battery status? A: Yes, on locks that report it. Battery status shows in ElevateOS before the lock dies. Q: Do staff and master keys work through ElevateOS? A: Yes, staff keys open what each role allows, managed from the Staff App and the portal. The brand table on this page shows which locks carry a staff master key. Q: Do PINs and offline BLE keys work? A: Yes, where the lock supports them, including offline PINs, BLE keys and lock caching. The brand table on this page shows what each lock supports. Q: What happens to lock credentials at move-out? A: Every credential is revoked at move-out. The revoke is logged for the regional team. https://www.elevateos.com/integrations/intercoms ### Answer the door from anywhere. ElevateOS is apartment intercom integration and video intercom for apartments in the building's own app. Residents answer the door from anywhere, release it in one tap and send guest PINs ahead of time. Packages stop going back to the depot, and nobody needs a second intercom app. The delivery driver is at the door. The resident is at work. The intercom rings a separate app nobody has opened since move-in, so the driver leaves and the package goes back to the depot. Meanwhile the owner pays a per-door fee for an intercom that mostly rings voicemail. The intercom belongs in the building's app, next to the key. The resident sees who is at the door, wherever they are. One tap and the guest is in. Expected guests let themselves in, with no call at all. Move-ins appear and move-outs disappear without a manual edit. The front entrance sits next to the unit key. The panel stays where it is. New entrances get native hardware and no per-door invoice. The hardware was never the problem. The extra app was. ElevateOS integrates every connected intercom so the call, the video and the release happen in the resident app the building already branded. The hardware stays. The login count drops to one. ELEVATE Intercom is a four-model video intercom line, Intercom, Pro, X and Max, for every entrance from a walk-up to a tower. In-app video calls, door release, guest PINs and resident sync, native to the platform, with no per-door fees. 8 intercom brands integrated Optima Signature: six resident portals consolidated into one, the intercom included. No per-door fees on ELEVATE Intercom ElevateOS works with 8 intercom brands for in-app video calls and door release. Every brand is listed with its live status in the Works with grid on this page. No. Calls, video and door release run inside the ElevateOS resident app. Residents keep one login for the door, the key and everything else. Yes. Guest PIN codes are issued from the app where the intercom supports them. Visitor passes integrate with the access system. ELEVATE Intercom is the ElevateOS hardware line of video intercoms, in four models: Intercom, Pro, X and Max. It is native to the platform, with no per-door fees. Yes. Resident sync keeps the intercom directory matched to the PMS. Move-ins and move-outs update the directory without a manual edit. The resident answers the video call in the app and releases the door in one tap. The package gets inside instead of going back to the depot. No. ElevateOS integrates every connected intercom, so the panel on the wall stays. Buildings that want new hardware can choose ELEVATE Intercom instead. Your intercom, your branding, thirty minutes: the video call rings the resident app, the door releases in one tap and a guest PIN goes out. - 1A guest or driver presses the panel. - 2The resident's ElevateOS app rings with video. - 3One tap releases the door. Or the resident issues a guest PIN ahead of time and never gets the call at all. - In-app video calls from the panel to the resident's phone - Door release from the call screen - Guest PIN codes where the intercom supports them - Resident sync, so the directory matches the PMS - Favorite doors and the one-tap unlock widget - Works with every connected intercom already on the wall - ELEVATE Intercom, the ElevateOS hardware line, for buildings that want new hardware without per-door fees - 8intercom brands integrated - Optima Signature: six resident portals consolidated into one, the intercom included. - No per-door fees on ELEVATE Intercom - ELEVATE IntercomLive - 2NLive - AiphoneLive - AkuvoxLive - ButterflyMXLive - ComelitLive - DoorBirdLive - SwiftlaneLive Q: Which intercoms work with ElevateOS? A: ElevateOS works with 8 intercom brands for in-app video calls and door release. Every brand is listed with its live status in the Works with grid on this page. Q: Do residents need the intercom brand's app? A: No. Calls, video and door release run inside the ElevateOS resident app. Residents keep one login for the door, the key and everything else. Q: Can residents let in a guest without answering? A: Yes. Guest PIN codes are issued from the app where the intercom supports them. Visitor passes integrate with the access system. Q: What is ELEVATE Intercom? A: ELEVATE Intercom is the ElevateOS hardware line of video intercoms, in four models: Intercom, Pro, X and Max. It is native to the platform, with no per-door fees. Q: Does the intercom directory stay in sync with the PMS? A: Yes. Resident sync keeps the intercom directory matched to the PMS. Move-ins and move-outs update the directory without a manual edit. Q: How do residents handle delivery drivers at the door? A: The resident answers the video call in the app and releases the door in one tap. The package gets inside instead of going back to the depot. Q: Does a building have to replace its existing intercom panels? A: No. ElevateOS integrates every connected intercom, so the panel on the wall stays. Buildings that want new hardware can choose ELEVATE Intercom instead. https://www.elevateos.com/integrations/thermostats ### Climate control from the same app as the door. ElevateOS is apartment smart thermostat integration that puts smart thermostats for apartments in the building's own app. Residents set the temperature from the couch or the airport, and staff hear about a failing system before the resident calls. Nobody downloads an extra thermostat app. The thermostat ships with its own app, and residents never install it. Staff learn about a dead system from an angry phone call. Climate on ElevateOS lives in the resident app, next to the key. Residents change the temperature without a second app. Larger buildings get the same one-app control. Maintenance hears about a failing system before the resident calls. The thermostats on the wall stay on the wall. The app shows what the installed model supports. Residents open the door and cool the unit from the same screen. Residents already open the door with the ElevateOS app. Climate control lives on the same app, so there is no thermostat login to forget. The building keeps its installed thermostats and HVAC. The resident keeps one app. 6 thermostat and HVAC brands integrated VRF and HVAC control from the resident app Incident alerts to staff VRF and HVAC control through CoolAutomation. Daikin climate control inside the ElevateOS app. ecobee thermostat control from the resident app. Google Nest thermostats controlled next to the front door key. Honeywell thermostats and Wi-Fi leak detectors connected to ElevateOS. PointCentral locks, thermostats and incident alerts in one app. ElevateOS supports 6 thermostat and HVAC brands, each listed with live status on this page. Residents control every connected thermostat from the resident app. Yes. The controls in the app follow what each installed thermostat model supports. ElevateOS connects to the equipment already on the wall. Yes. VRF and HVAC systems connect through a supported integration listed on this page. Residents control them from the same resident app as a thermostat. Yes, on systems that report incidents. Incident alerts reach staff, so maintenance can act before the resident calls. Yes. ElevateOS connects every thermostat and HVAC brand listed on this page, so buildings with different equipment run the same resident app. Residents see one climate screen whatever is on the wall. Yes, for residents. Temperature control runs inside the ElevateOS resident app, so residents never install a separate thermostat app. Your thermostats, your branding, thirty minutes: a resident sets the temperature from the app and an HVAC alert reaches maintenance. - 1ElevateOS connects to the thermostats and HVAC systems already installed in the building. - 2Residents control the temperature and mode from the ElevateOS resident app. - 3Supported systems send incident alerts to staff. - 4Climate sits next to the key, the packages and everything else in one app. - Thermostat control from the resident app - VRF and HVAC control through supported systems - Incident alerts to staff on supported systems - Works with installed equipment - Controls that follow each thermostat model - Climate next to the key in one app - 6thermostat and HVAC brands integrated - VRF and HVAC control from the resident app - Incident alerts to staff - Modules Q: Which thermostats does ElevateOS support? A: ElevateOS supports 6 thermostat and HVAC brands, each listed with live status on this page. Residents control every connected thermostat from the resident app. Q: Do thermostat controls depend on the model? A: Yes. The controls in the app follow what each installed thermostat model supports. ElevateOS connects to the equipment already on the wall. Q: Does ElevateOS work with VRF and central HVAC systems? A: Yes. VRF and HVAC systems connect through a supported integration listed on this page. Residents control them from the same resident app as a thermostat. Q: Do staff get alerts when an HVAC system has a problem? A: Yes, on systems that report incidents. Incident alerts reach staff, so maintenance can act before the resident calls. Q: Can one portfolio mix thermostat brands? A: Yes. ElevateOS connects every thermostat and HVAC brand listed on this page, so buildings with different equipment run the same resident app. Residents see one climate screen whatever is on the wall. Q: Does ElevateOS replace the thermostat brand's app? A: Yes, for residents. Temperature control runs inside the ElevateOS resident app, so residents never install a separate thermostat app. https://www.elevateos.com/integrations/leak-detection ### The alert that saves the unit below. ElevateOS is apartment leak detection for water leak sensors for apartments. Every connected Wi-Fi leak detector alerts the resident and the property team the moment water hits the floor. A leak found in minutes is a towel, not an insurance claim. The supply line under the sink lets go at 10 a.m. The resident is at work. Nobody knows until the ceiling below starts to stain. By then a slow leak is drywall, mold and an insurance claim. Leak detection on ElevateOS sends the alert the moment water hits the floor. The resident knows the moment water hits the floor. The property team hears at the same time, not hours later. Sensors already in the unit keep working. No separate sensor app for residents or staff. The same integration covers connected thermostats. Every building's alerts land in the same place. A leak alert is only useful if someone acts on it. ElevateOS sends it to the resident and the property team at once, in the app they already use. Staff act on it from the same app, before the water reaches the unit below. Alerts to resident and staff at once Works with installed Wi-Fi sensors No separate sensor app Honeywell thermostats and Wi-Fi leak detectors connected to ElevateOS. Supported Wi-Fi leak detectors work with ElevateOS today. Every connected brand is listed with live status on this page. The resident and the property team get the alert at the same time. Nobody waits for a phone call to find out. No, if the unit already has a supported Wi-Fi leak detector. ElevateOS connects to the sensors already installed. Yes. Any supported Wi-Fi leak detector can be connected after launch. New sensors alert through the same app. Staff receive the leak alert in the ElevateOS app their maintenance team already uses. The team acts on it from the same app. Yes. Leak alerts from every connected building land in the same ElevateOS app. Regional teams do not juggle a sensor app per property. Your sensors, your building, thirty minutes: one alert reaches the resident and the property team at the same moment. - 1A connected Wi-Fi leak detector senses water on the floor. - 2ElevateOS alerts the resident and the property team at the same time. - 3Staff act on the alert from the same app they already use. - Resident leak alerts - Staff leak alerts - Works with every connected Wi-Fi leak detector - Alerts in the ElevateOS app - Leak alerts next to climate control - One app across the portfolio - Alerts to resident and staff at once - Works with installed Wi-Fi sensors - No separate sensor app - Modules Q: Which leak sensors work with ElevateOS? A: Supported Wi-Fi leak detectors work with ElevateOS today. Every connected brand is listed with live status on this page. Q: Who gets the leak alert? A: The resident and the property team get the alert at the same time. Nobody waits for a phone call to find out. Q: Does leak detection need new hardware? A: No, if the unit already has a supported Wi-Fi leak detector. ElevateOS connects to the sensors already installed. Q: Can a building add leak sensors later? A: Yes. Any supported Wi-Fi leak detector can be connected after launch. New sensors alert through the same app. Q: How does leak detection work with Maintenance? A: Staff receive the leak alert in the ElevateOS app their maintenance team already uses. The team acts on it from the same app. Q: Does leak detection work across a portfolio? A: Yes. Leak alerts from every connected building land in the same ElevateOS app. Regional teams do not juggle a sensor app per property. https://www.elevateos.com/integrations/package-lockers ### Pickup codes in the app residents already open. ElevateOS is smart package locker integration for apartment package lockers. Pickup codes and notifications from every connected smart locker land in your building's own resident app, with no second locker app, so the front desk stops being a package room. No lockers? ELEVATE Package Room lets you skip the locker software fee. The lockers arrived with their own app. Residents never installed it. Pickup codes get buried in email, packages sit unclaimed and the lockers fill up. The desk ends up handling packages anyway. Smart package locker integration on ElevateOS puts the code where residents already look. Residents hear about the package in the app they already use. No digging through email for a code. One building app, one login, every connected locker. Keep the lockers you have and drop the extra app. Per-resident access codes, session logs and an audit trail, without locker software fees. Packages that miss the locker get logged at 39+ a minute. Every building's lockers report into the same platform. Some buildings have lockers. Some have a room. ElevateOS runs both in one package flow: connected smart lockers send their codes to the resident app, ELEVATE Package Room gives every resident their own access code, and Quick Scan logs everything that lands at the desk. Both run alongside the Packages module, linked below. 2M+ packages scanned 4 smart locker brands integrated The Hadley: lockers and access control in one app Hello Package delivery notifications and pickup codes inside the ElevateOS resident app, so residents never need a second locker app. Luxer One pickup codes and notifications in the resident app. Package Concierge inside the ElevateOS resident app: locker notifications and pickup codes in the resident app, all provisioned from your PMS. Parcel Pending lockers without a second app. ElevateOS integrates with 4 smart locker brands, each listed with live status on this page. Notifications and pickup codes from every connected smart locker appear in the resident app. Residents find the pickup code in the ElevateOS resident app. The code arrives with the delivery notification, not in a separate email or locker app. No. Locker notifications and pickup codes run inside your building's own resident app. Residents use one app for packages, doors and everything else. ELEVATE Package Room turns any room into a smart package room with per-resident access codes and session logs. Buildings skip the locker software fee and still get one package flow. Quick Scan logs packages that arrive at the desk at 39+ per minute in the Staff App. Locker deliveries and desk deliveries end up in the same resident package flow. Yes. Every connected building reports into the same ElevateOS platform, whatever locker brand it runs. Regional teams do not manage a locker app per property. Residents see the pickup code in the app they already open, so packages get collected instead of sitting unclaimed. Overflow at the desk is logged with Quick Scan in the same flow. Your lockers, your branding, thirty minutes: the delivery notification and pickup code land in the resident app, with the package room as the backup. - 1The carrier drops the package in a connected smart locker. - 2ElevateOS sends the resident a notification with the pickup code in the resident app. - 3The resident opens the locker with the code and the package is collected. - 4Packages that arrive at the desk are logged with Quick Scan in the same flow. - Locker notifications in the resident app - Pickup codes in the resident app - No second locker app - Every connected smart locker - ELEVATE Package Room - Quick Scan for desk deliveries - One flow across the portfolio - 2M+packages scanned - 4smart locker brands integrated - The Hadley: lockers and access control in one app - Modules Q: Which package lockers integrate with ElevateOS? A: ElevateOS integrates with 4 smart locker brands, each listed with live status on this page. Notifications and pickup codes from every connected smart locker appear in the resident app. Q: Where do residents find their locker pickup code? A: Residents find the pickup code in the ElevateOS resident app. The code arrives with the delivery notification, not in a separate email or locker app. Q: Do residents need the locker company's app? A: No. Locker notifications and pickup codes run inside your building's own resident app. Residents use one app for packages, doors and everything else. Q: What if a building has no package lockers? A: ELEVATE Package Room turns any room into a smart package room with per-resident access codes and session logs. Buildings skip the locker software fee and still get one package flow. Q: How does Quick Scan fit with lockers? A: Quick Scan logs packages that arrive at the desk at 39+ per minute in the Staff App. Locker deliveries and desk deliveries end up in the same resident package flow. Q: Does locker integration work across a portfolio? A: Yes. Every connected building reports into the same ElevateOS platform, whatever locker brand it runs. Regional teams do not manage a locker app per property. Q: How does ElevateOS help when lockers fill up? A: Residents see the pickup code in the app they already open, so packages get collected instead of sitting unclaimed. Overflow at the desk is logged with Quick Scan in the same flow. https://www.elevateos.com/integrations/elevators ### Call the car from the lobby door. Residents call the elevator and reach their floor from the same branded app that opens the front door. The lobby to the front door, hands free. More elevator brands are built on request. Pricing can start at $0 depending on setup, paired with a revenue share. A resident walks in with a phone key, then digs for a fob to call the car. The tower has the hardware for a hands-free arrival and the software for half of it. ElevateOS connects the elevator to the same app that opens the door. No fob, no button hunt. Residents reach their floor from the same app. Elevator access sits next to the front door key. One app from the street to the unit. Elevators, valet, packages and paid amenities in one app. Other elevator systems are built on request. The resident opens the lobby door with a phone key, calls the car from the same app and rides to the floor. The unit door opens from the same screen. The arrival never needs a fob. The catalog lists the elevator system that is Live today. Other brands are built on request, the same way the rest of the 50+ integrations grew. How the integration catalog grows. Elevator access Live in the integration catalog 50+ integrations 1,500+ communities on one platform Call the Otis elevator and reach your floor from the app. The elevator system Live in the catalog is listed on this page. Other brands are built on request. From the building's branded app, the same one that opens the lobby door. The car comes without a fob. Yes. Elevator access runs in the same app as keyless entry and building access. Yes. Other brands are built on request. The integration catalog grows the same way. Yes. Elevator access is part of the Class A tower stack. Valet, packages and paid amenities run in the same app. No. ElevateOS connects to the supported elevator system already installed. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the building and watch a resident open the lobby door and call the elevator from the same app. - 1The elevator system connects through the ElevateOS integration catalog. - 2Residents get elevator access in the building's branded app. - 3The resident opens the lobby door, calls the car and reaches the floor. - 4The unit door opens from the same screen. - Call the car from the app - Reach the floor - Same app as the lobby door - Works with keyless and building access - Built for the tower stack - More brands on request - Built on request - See built on request → - Elevator access Live in the integration catalog - 50+integrations - 1,500+communities on one platform - Modules Q: Which elevator systems does ElevateOS support? A: The elevator system Live in the catalog is listed on this page. Other brands are built on request. Q: How does a resident call the car? A: From the building's branded app, the same one that opens the lobby door. The car comes without a fob. Q: Does elevator access work with keyless entry? A: Yes. Elevator access runs in the same app as keyless entry and building access. Q: Can more elevator brands be added? A: Yes. Other brands are built on request. The integration catalog grows the same way. Q: Is elevator integration a fit for Class A towers? A: Yes. Elevator access is part of the Class A tower stack. Valet, packages and paid amenities run in the same app. Q: Does the building need new elevator hardware? A: No. ElevateOS connects to the supported elevator system already installed. Q: How is elevator integration priced? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/integrations/pms ### Sits on top of Yardi. And six others. Two-way sync of residents and leases with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Credentials provision from the PMS to the lock system. Work orders write back. Sync logs on every connection. The PMS is the system of record and it isn't going anywhere. The resident app that ignores it becomes a second directory nobody maintains: wrong names, old leases, keys that outlive the resident. ElevateOS treats the PMS as the source of truth. Residents, leases and applicants come from it. Keys, revokes and work orders flow back to it. The PMS creates the resident. ElevateOS sends the activation email, the move-in checklist and the credential to the lock system. The resident's first login already has the door in it. At lease end, the credential dies and the account deactivates. Staff never provision a key, encode a fob or delete a user by hand. A portfolio on Yardi in one region and RealPage in another runs one resident experience, one staff app and one regional dashboard. The PMS stays whatever it is. The resident never knows. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. 1,500+ communities synced. Sync logs for leases and residents on every connection. 2.8M+ work orders, written back where the PMS allows. Yes. ElevateOS sits on top of Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI and uses the PMS as the system of record. Residents and leases sync two-way. Work orders write back where the PMS supports it, and credentials are provisioned from the PMS data to the access system. Yes. ElevateOS runs one resident app and one portal across both. The PMS differs by building, and the experience doesn't. Yes. Sync logs for residents and leases exist on every connection. Residents, leases and custom records. Work orders write back where supported. The credential is revoked and the account deactivates. Staff never delete a user by hand. No. The PMS creates the resident, and ElevateOS sends the activation email, the move-in checklist and the credential. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Name the platform and watch a lease in the PMS become a key on a phone. - 1Residents, leases and applicants sync from the PMS to ElevateOS, with category and location filters where the PMS supports them. - 2ElevateOS provisions what the lease implies: the app invitation, the keys, the amenity access, the move-in checklist. - 3Work orders and resident activity write back where the PMS supports it. - 4Every sync is logged, so IT can see what moved and when. - 1,500+communities synced. - Sync logs for leases and residents on every connection. - 2.8M+work orders, written back where the PMS allows. - Messaging integration Q: Does ElevateOS sit on top of the PMS? A: Yes. ElevateOS sits on top of Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI and uses the PMS as the system of record. Q: Is the PMS sync two-way? A: Residents and leases sync two-way. Work orders write back where the PMS supports it, and credentials are provisioned from the PMS data to the access system. Q: Can one portfolio run two PMS platforms on ElevateOS? A: Yes. ElevateOS runs one resident app and one portal across both. The PMS differs by building, and the experience doesn't. Q: Can IT see what synced from the PMS? A: Yes. Sync logs for residents and leases exist on every connection. Q: What syncs from Yardi? A: Residents, leases and custom records. Work orders write back where supported. Q: What happens in the resident app when a lease ends in the PMS? A: The credential is revoked and the account deactivates. Staff never delete a user by hand. Q: Does a new resident have to be added by hand? A: No. The PMS creates the resident, and ElevateOS sends the activation email, the move-in checklist and the credential. Q: How is PMS integration priced? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/integrations/payments-data ### The plumbing under the platform. One checkout for every paid feature. One delivery layer for every text. Resident data flowing to the CRM and the review profile, with no spreadsheet in between. Amenity fees on one vendor, event tickets on another, services on a third, texts from a separate tool and reviews tracked in a spreadsheet. Each one is another login, another payout schedule and another report that never matches the rest. Every paid feature in ElevateOS runs through one checkout: amenity fees and deposits, the Amenity Pass, paid visitor parking, ticketed events, the Market Shop and services. One processor, one payout view. Notices and alerts go out on one SMS delivery layer, so a message reaches the phone even when the app is closed. Resident communication data flows to the CRM, so marketing and leasing work from the same record the building does. Review requests go out after positive interactions, and review management runs through the connected reputation platform. Every paid feature opens the same checkout. A configurable resident-paid convenience fee is available on in-app payments. Notices and texts ship on one delivery layer instead of a separate texting tool. Communication data syncs to the CRM, review requests feed the reputation platform and the owner's revenue share reports in the portal. Paid amenities, services, events and the Market Shop all settle through the same checkout, and the owner's revenue share shows up in the portal. Pricing can start at $0 depending on setup, paired with a revenue share. $100M+ ancillary income generated 1,500+ communities 50+ integrations Payments, messaging, CRM and reviews, connected once and running in every building on the platform. Resident communication data flowing to HubSpot. Review management through Reputation.com. Every paid feature in ElevateOS, on one Stripe checkout. SMS delivery through Twilio. ElevateOS processes in-app payments on Stripe. Amenity fees, services, event tickets and Market Shop orders all settle through the same checkout. ElevateOS supports a configurable convenience fee paid by the resident at checkout. Each property decides how it applies. No. Every paid feature in ElevateOS runs through one checkout inside the branded resident app. ElevateOS delivers SMS through Twilio. Building notices and alerts go out on one delivery layer instead of a separate texting tool. Yes. Resident communication data flows from ElevateOS to HubSpot, so marketing and leasing work from the same record. Yes. ElevateOS connects to Reputation.com for review management, with review requests sent after positive resident interactions. Financials are available through the ElevateOS open API by request. The owner's revenue share is also reported in the portal. Pricing can start at $0 depending on setup, paired with a revenue share. The ElevateOS team scopes the setup during the demo. Thirty minutes: the checkout, the payout view in the portal and resident data landing in the CRM, shown on a setup like the building being evaluated. - Payments - Messaging - CRM - Reviews - 1Resident pays in the appEvery paid feature opens the same checkout. A configurable resident-paid convenience fee is available on in-app payments. - Resident pays in the app - 2The message goes outNotices and texts ship on one delivery layer instead of a separate texting tool. - The message goes out - 3Data lands where the team worksCommunication data syncs to the CRM, review requests feed the reputation platform and the owner's revenue share reports in the portal. - Data lands where the team works - $100M+ancillary income generated - 1,500+communities - 50+integrations - Explore Q: Which payment processor runs the ElevateOS checkout? A: ElevateOS processes in-app payments on Stripe. Amenity fees, services, event tickets and Market Shop orders all settle through the same checkout. Q: Who pays the convenience fee on in-app payments? A: ElevateOS supports a configurable convenience fee paid by the resident at checkout. Each property decides how it applies. Q: Do residents need a separate account for each paid feature? A: No. Every paid feature in ElevateOS runs through one checkout inside the branded resident app. Q: How does ElevateOS deliver SMS to residents? A: ElevateOS delivers SMS through Twilio. Building notices and alerts go out on one delivery layer instead of a separate texting tool. Q: Does ElevateOS integrate with HubSpot? A: Yes. Resident communication data flows from ElevateOS to HubSpot, so marketing and leasing work from the same record. Q: Is there a Reputation.com integration for apartment reviews? A: Yes. ElevateOS connects to Reputation.com for review management, with review requests sent after positive resident interactions. Q: Can financial data be pulled out of ElevateOS? A: Financials are available through the ElevateOS open API by request. The owner's revenue share is also reported in the portal. Q: What does the payments layer cost a property? A: Pricing can start at $0 depending on setup, paired with a revenue share. The ElevateOS team scopes the setup during the demo. https://www.elevateos.com/integrations/api ### The catalog ends. The API doesn't. Resident data, maintenance, amenity booking, financials, events, smart home and keyless, open by request. Forward-deployed engineers build whatever sits beyond it. A BI dashboard, an owner report or an in-house tool needs building data, and a closed resident app turns every request into a support ticket and a roadmap promise. The data exists. Getting to it is the problem. Resident data, maintenance, amenity booking, financials, events, smart home and keyless are open through the ElevateOS API, by request. Custom work beyond the API is built by ElevateOS engineers working directly with the IT team on the building's problem. Visitor Parking, the Package Room and Amenity Pass all started as customer requests. The answer to a request is when it ships, not whether. SOC 2 Type II certified, with role-based access, audit logs on every lock event and sync logs on every connection. Each scope opens by request, sized to what the project needs. The IT team asks for API access and names the data the project needs. ElevateOS engineers map what the open API already covers and what needs custom work. Open scopes go live, and custom work ships in weeks, not quarters. 50+ integrations 1,500+ communities 800,000+ residents The ElevateOS API covers resident data, maintenance, amenity booking, financials, events, smart home and keyless. Each scope opens by request. API access is granted by request. The ElevateOS team scopes the request with IT and opens the data the project needs. Yes. Forward-deployed ElevateOS engineers build custom integrations beyond the catalog and the open API. Custom work ships in weeks, not quarters. Engineers work on the building's problem directly with the operator's team. Visitor Parking, the Package Room and Amenity Pass each started as one customer's request. All three run on the platform today. Yes, through the open API by request. Resident, maintenance, booking, financial and event data can flow to the reporting tools the team already uses. Yes. Smart home and keyless are both open scopes in the ElevateOS API, alongside resident and maintenance data. ElevateOS is SOC 2 Type II certified, with independently audited controls for security, availability and confidentiality. Role-based access limits who sees what, and sync logs record every connection between systems. Thirty minutes with the ElevateOS team: the open API scopes, the security posture and what a custom build would take, mapped to the systems already in the building. - Open API - Forward-deployed engineers - Built on request - Security - Resident data - Maintenance - Amenity booking - Financials - Events - Smart home - Keyless - 1Request accessThe IT team asks for API access and names the data the project needs. - Request access - 2Scope the buildElevateOS engineers map what the open API already covers and what needs custom work. - Scope the build - 3Ship itOpen scopes go live, and custom work ships in weeks, not quarters. - Ship it - 50+integrations - 1,500+communities - 800,000+residents - Explore Q: What data does the ElevateOS API expose? A: The ElevateOS API covers resident data, maintenance, amenity booking, financials, events, smart home and keyless. Each scope opens by request. Q: How does a team get ElevateOS API access? A: API access is granted by request. The ElevateOS team scopes the request with IT and opens the data the project needs. Q: Can ElevateOS build an integration that is not in the catalog? A: Yes. Forward-deployed ElevateOS engineers build custom integrations beyond the catalog and the open API. Q: How fast does custom work ship? A: Custom work ships in weeks, not quarters. Engineers work on the building's problem directly with the operator's team. Q: Which ElevateOS modules started as customer requests? A: Visitor Parking, the Package Room and Amenity Pass each started as one customer's request. All three run on the platform today. Q: Can building data feed a BI tool or data warehouse? A: Yes, through the open API by request. Resident, maintenance, booking, financial and event data can flow to the reporting tools the team already uses. Q: Does the open API cover smart home and keyless access? A: Yes. Smart home and keyless are both open scopes in the ElevateOS API, alongside resident and maintenance data. Q: What security controls sit behind ElevateOS API access? A: ElevateOS is SOC 2 Type II certified, with independently audited controls for security, availability and confidentiality. Role-based access limits who sees what, and sync logs record every connection between systems. https://www.elevateos.com/integrations/smart-home ### The whole smart apartment, next to the front door key. ElevateOS connects every connected thermostat, HVAC system, leak sensor and smart lock to the building's own resident app. Residents control the unit from the couch or the airport, and the property team hears about a leak from the sensor, not the neighbor below. Pricing can start at $0 depending on setup, paired with a revenue share. The thermostat has an app. The leak sensor has another. The smart lock has a third, and the climate system sends alerts to an inbox nobody checks. Residents give up on the smart features the building paid for. ElevateOS puts all of it in the app they already open. Residents set the temperature from the couch or the airport. Building climate systems connect alongside the unit thermostat. Supported Wi-Fi leak sensors alert the resident and the property team. The unit door opens from the same app. Device incidents reach the property team in the portal. Self-guided tours for single-family and build-to-rent homes. Keep the devices already in the building. Available controls depend on the model and the building's configuration. The front door key, the thermostat, the leak sensor and the unit lock sit on one home screen in the building's branded app. Residents never download a device app. The property team manages every connected device from the portal. 6 smart home brands Live in the catalog 50+ integrations Self-guided access is Live 1,500+ communities on one platform VRF and HVAC control through CoolAutomation. Daikin climate control inside the ElevateOS app. ecobee thermostat control from the resident app. Google Nest thermostats controlled next to the front door key. Honeywell thermostats and Wi-Fi leak detectors connected to ElevateOS. PointCentral locks, thermostats and incident alerts in one app. Every connected thermostat, HVAC system, leak sensor and smart lock in the integration catalog. The full brand list sits on this page. No. Every connected device runs in the building's branded resident app, next to the front door key. Supported Wi-Fi leak sensors alert both the resident and the property team. The alert lands where someone can act on it. Yes. Available controls depend on the model and the building's configuration. No. ElevateOS works with the equipment already installed. Anything missing from the catalog can be built on request. Yes. Smart locks, thermostats, leak sensors and self-guided access run in one app across scattered homes. Yes. Device incident alerts reach the property team in the portal, so problems surface before the resident calls. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the device list and watch a thermostat, a leak sensor and a unit lock run from one resident app. - 1Installed devices connect through the ElevateOS integration catalog. - 2Each device is tied to its unit. - 3Residents control it in the building's branded app. - 4Alerts reach the resident and the property team. - Thermostat control - HVAC and VRF systems - Leak alerts - Smart unit locks - Device incident alerts - Self-guided access - Installed equipment stays - Controls that fit the model - 6smart home brands Live in the catalog - 50+integrations - Self-guided access is Live - 1,500+communities on one platform - Modules Q: What smart home equipment connects to ElevateOS? A: Every connected thermostat, HVAC system, leak sensor and smart lock in the integration catalog. The full brand list sits on this page. Q: Do residents need a separate smart home app? A: No. Every connected device runs in the building's branded resident app, next to the front door key. Q: Who receives a smart home leak alert? A: Supported Wi-Fi leak sensors alert both the resident and the property team. The alert lands where someone can act on it. Q: Do smart home controls vary by device? A: Yes. Available controls depend on the model and the building's configuration. Q: Does a building have to replace its smart home devices? A: No. ElevateOS works with the equipment already installed. Anything missing from the catalog can be built on request. Q: Does smart home integration work for build-to-rent homes? A: Yes. Smart locks, thermostats, leak sensors and self-guided access run in one app across scattered homes. Q: Can the property team see device incidents? A: Yes. Device incident alerts reach the property team in the portal, so problems surface before the resident calls. Q: How is smart home integration priced? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/integrations/salto ### ElevateOS + SALTO SALTO KS and SALTO Space mobile keys inside your branded resident app, with device binding, physical fob issuing, visitor PINs, lock caching and offline mode. 2.56 million access events and counting. Spanish access-control maker known for the XS4 and Ælement lock ranges and the cloud platforms SALTO KS and SALTO Space, used across multifamily, hospitality and commercial buildings in 90+ countries. Residents and units sync from the PMS, so every key matches who lives where. Residents open unit and common doors from the branded app over Bluetooth and the network, on SALTO KS and SALTO Space. Keys keep working when the phone or the building has no signal, with lock caching on the phone. Residents send visitors a mobile key or a PIN code from the app. Staff issue physical fobs from the ElevateOS portal and the Staff App, with no separate encoder login. Staff keys and amenity access run through the same SALTO integration. Each key is bound to one phone, and residents can switch it to a new device. Residents pin the doors they use most and open them with one tap. Move-out revokes the key, and keyless activity shows up in analytics. ElevateOS talks to SALTO through the supported integration, provisions what the PMS says to provision and revokes what the PMS says to revoke. Staff can issue supported physical credentials from Staff App. Mobile keys and physical credentials stay visible in one workflow. The lease is signed in your PMS. ElevateOS provisions the SALTO credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. Cached keys can open supported SALTO doors when the phone has no signal. Device binding ties the credential to one phone. ElevateOS has processed 2.56M+ SALTO access events. Showing 12 of 59 devices Model IDs: AE-A-SB, AE-A-PB, AE-A-PSS, AE-A-BC Model IDs: AE-EU-SSS, AE-EU-PB, AE-EU-SB, AE-EU-PSS, AE-EU-BC Model IDs: DB-T-DB-SSS, DB-T-DB-SB, DB-T-DB-PSS, DB-T-DB-BC Model IDs: DB-T-IC-SSS, DB-T-IC-SB, DB-T-IC-BC, DB-T-IC-PSS Model IDs: XS4-O-DR-IM, XS4-O-DR-IP, XS4-O-DR-NE Model IDs: XS4-O-HD-IM, XS4-O-HD-PSS, XS4-O-HD-BC, XS4-O-HD-PB, XS4-O-HD-SB Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions SALTO from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. 4 apps to 1 SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. Yes, for residents. ElevateOS puts SALTO mobile keys, favorite doors, the unlock widget and visitor PINs inside the branded resident app. Yes. ElevateOS supports SALTO KS and SALTO Space. Available capabilities depend on the installed system. Yes. Staff can issue supported physical SALTO credentials from Staff App or the portal. ElevateOS reads the lease change from the PMS, revokes the SALTO credential and records the event in the audit trail. Tell ElevateOS the model and firmware. The integration team will confirm requirements before the building commits. No. ElevateOS connects to SALTO through its supported interface, so the hardware stays where it is. ElevateOS supports 59 SALTO devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Bring your SALTO building. ElevateOS will show the PMS-to-phone credential flow and the resident unlock experience. - Resident sync - Mobile keys - Offline mode - Visitor keys and PINs - Fobs from the portal - Staff keys and amenity doors - Device binding - Favorite doors and one-tap unlock - Instant revoke - 1The lease is signed in your PMS. - 2ElevateOS provisions the SALTO credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lockÆlement - ANSIModel IDs: AE-A-SB, AE-A-PB, AE-A-PSS, AE-A-BC - Ælement - ANSI - Smart lockÆlement - EUModel IDs: AE-EU-SSS, AE-EU-PB, AE-EU-SB, AE-EU-PSS, AE-EU-BC - Ælement - EU - Smart lockÆlement Fusion - ANSI - Ælement Fusion - ANSI - Smart lockÆlement Fusion - EU / DIN - Ælement Fusion - EU / DIN - Smart lockDBolt TouchModel IDs: DB-T-DB-SSS, DB-T-DB-SB, DB-T-DB-PSS, DB-T-DB-BC - DBolt Touch - Smart lockDBolt Touch ICModel IDs: DB-T-IC-SSS, DB-T-IC-SB, DB-T-IC-BC, DB-T-IC-PSS - DBolt Touch IC - Wall readerDesign XS - ANSI Keypad Wall Reader - Design XS - ANSI Keypad Wall Reader - Wall readerDesign XS - ANSI Wall Reader - Design XS - ANSI Wall Reader - Wall readerDesign XS - European Keypad Wall Reader - Design XS - European Keypad Wall Reader - Wall readerDesign XS - European Wall Reader - Design XS - European Wall Reader - Wall readerDesign XS - Mullion Wall Reader - Design XS - Mullion Wall Reader - Wall readerGlass XS Reader - Glass XS Reader - Smart lockNeo - ANSI Cylinder - Neo - ANSI Cylinder - Smart lockNeo - Australian Cylinder - Neo - Australian Cylinder - Smart lockNeo - CAM Cylinder - Neo - CAM Cylinder - Smart lockNeo - European Cylinder - Neo - European Cylinder - Smart lockNeo - Mortise Cylinder - Neo - Mortise Cylinder - Smart lockNeo - Scandinavian Oval Cylinder - Neo - Scandinavian Oval Cylinder - Smart lockNeo - Scandinavian Security Cylinder - Neo - Scandinavian Security Cylinder - Smart lockNeo - Swing Handle Cylinder - Neo - Swing Handle Cylinder - Smart lockNeo - Swiss Cylinder - Neo - Swiss Cylinder - Smart lockNeo - UK Oval Cylinder - Neo - UK Oval Cylinder - Smart lockNeo - UK Rim Cylinder - Neo - UK Rim Cylinder - Smart lockNeo - US RIM Cylinder - Neo - US RIM Cylinder - PadlockNeoxx Padlock - G3 - Neoxx Padlock - G3 - PadlockNeoxx Padlock - G4 - Neoxx Padlock - G4 - Smart lockXS4 Glass Door - DIN - XS4 Glass Door - DIN - Smart lockXS4 Locker Lock - XS4 Locker Lock - Smart lockXS4 Mini - ANSI - XS4 Mini - ANSI - Smart lockXS4 Mini - Australia - XS4 Mini - Australia - Smart lockXS4 Mini - European / DIN - XS4 Mini - European / DIN - Smart lockXS4 Mini - Finnish - XS4 Mini - Finnish - Smart lockXS4 Mini - Scandinavian - XS4 Mini - Scandinavian - Smart lockXS4 Mini Metal - European / DIN - XS4 Mini Metal - European / DIN - Smart lockXS4 Mini Metal - Scandinavian - XS4 Mini Metal - Scandinavian - Smart lockXS4 One - Deadlatch - XS4 One - Deadlatch - Smart lockXS4 One - DIN - XS4 One - DIN - Smart lockXS4 One - EU - XS4 One - EU - Smart lockXS4 One S - ANSI - XS4 One S - ANSI - Smart lockXS4 One S - DIN - XS4 One S - DIN - Smart lockXS4 One S - Euro - XS4 One S - Euro - Smart lockXS4 One S - Scandinavian - XS4 One S - Scandinavian - Smart lockXS4 One S Heavy Duty - EURO - XS4 One S Heavy Duty - EURO - Smart lockXS4 One S Keypad ANSI - XS4 One S Keypad ANSI - Smart lockXS4 One S Keypad Euro - XS4 One S Keypad Euro - Smart lockXS4 One S Keypad Scandinavian - XS4 One S Keypad Scandinavian - Smart lockXS4 One S Wide Euro - XS4 One S Wide Euro - Smart lockXS4 One S Wide Scandinavian - XS4 One S Wide Scandinavian - Wall readerXS4 Original Double Reader - EUModel IDs: XS4-O-DR-IM, XS4-O-DR-IP, XS4-O-DR-NE - XS4 Original Double Reader - EU - Smart lockXS4 Original Keypad - ANSI - XS4 Original Keypad - ANSI - Smart lockXS4 Original Keypad - EU - XS4 Original Keypad - EU - Smart lockXS4 Original Keypad - Scandinavian - XS4 Original Keypad - Scandinavian - Smart lockXS4 Original+ ANSI - XS4 Original+ ANSI - Smart lockXS4 Original+ DIN - XS4 Original+ DIN - Smart lockXS4 Original+ EURO - XS4 Original+ EURO - Smart lockXS4 Original+ Heavy Duty - EuroModel IDs: XS4-O-HD-IM, XS4-O-HD-PSS, XS4-O-HD-BC, XS4-O-HD-PB, XS4-O-HD-SB - XS4 Original+ Heavy Duty - Euro - Smart lockXS4 Original+ Scandinavian - XS4 Original+ Scandinavian - Smart lockXS4 Original+ Wide EURO - XS4 Original+ Wide EURO - Smart lockXS4 Original+ Wide Scandinavian - XS4 Original+ Wide Scandinavian - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS replace the SALTO app? A: Yes, for residents. ElevateOS puts SALTO mobile keys, favorite doors, the unlock widget and visitor PINs inside the branded resident app. Q: Does ElevateOS work with SALTO KS and SALTO Space? A: Yes. ElevateOS supports SALTO KS and SALTO Space. Available capabilities depend on the installed system. Q: Can staff issue SALTO fobs from ElevateOS? A: Yes. Staff can issue supported physical SALTO credentials from Staff App or the portal. Q: What happens when a resident moves out? A: ElevateOS reads the lease change from the PMS, revokes the SALTO credential and records the event in the audit trail. Q: What if our SALTO system is older? A: Tell ElevateOS the model and firmware. The integration team will confirm requirements before the building commits. Q: Does SALTO hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to SALTO through its supported interface, so the hardware stays where it is. Q: Which SALTO models does ElevateOS support? A: ElevateOS supports 59 SALTO devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/dormakaba ### ElevateOS + dormakaba dormakaba mobile keys in the resident app, provisioned from the PMS and revoked on move-out. Swiss access and lock manufacturer with roots back to 1862, known in multifamily and hospitality for the Saflok, Oracode, Quantum and Confidant lock families and the Community and Ambiance platforms. Residents and units sync from the PMS, so dormakaba access follows move-ins and move-outs. Residents open dormakaba unit doors from the branded app. Credentials are provisioned from the PMS, so every key matches who lives where. Move-out revokes the key right away. ElevateOS connects to dormakaba through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the dormakaba credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. WoodBrook at Randolph in Randolph, New Jersey runs dormakaba through ElevateOS. Showing 12 of 19 devices Model IDs: 7901022KF30-626, F79-10K02-6060N-606, 790-625 Model IDs: Confidant-626-S, Confidant-626-L Model IDs: MT-RFID-BC, MT-RFID-SB Model IDs: Oracode460K-U26, Oracode460K-U13 Model IDs: 661-W-50-2-1-K-F-1-0-U26-H, 661-W-50-2-1-K-F-1-0-U06-H, 661-W-50-2-1-K-F-1-0-U13-H Model IDs: 660-10-2-1-K-F-1-0-U26-H, 660-10-2-1-K-F-1-0-U06-H, 660-10-2-1-K-F-1-0-U13-H Model IDs: QuantumPixelPlus-SC, QuantumPixelPlus-BC Model IDs: QuantumIV-SB, QuantumIV-SN, QuantumIV-BLK Model IDs: 790-BLE-Ready-SC, 790-BLE-Ready-SB, 790-BLE-Ready-MB Model IDs: LX-D-B Model IDs: LX-L Model IDs: LX-M Model IDs: LX-P Model IDs: PK3693-T Model IDs: Quantum-RFID-BC, Quantum-RFID-BB, Quantum-RFID-B Model IDs: CSR1-RC023NNE00NNNN Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions dormakaba from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. dormakaba is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys, credentials provisioned from the PMS, instant revoke. ElevateOS provisions dormakaba from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings dormakaba into your branded resident app, so residents use one app instead of two. ElevateOS revokes dormakaba access as soon as the move-out posts in the PMS. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to dormakaba through its supported interface, so the hardware stays where it is. ElevateOS supports 19 dormakaba devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile keys - Credentials from the PMS - Instant revoke - 1The lease is signed in your PMS. - 2ElevateOS provisions the dormakaba credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lock790Model IDs: 7901022KF30-626, F79-10K02-6060N-606, 790-625 - 790 - Smart lockConfidantModel IDs: Confidant-626-S, Confidant-626-L - Confidant - Smart lockMT RFIDModel IDs: MT-RFID-BC, MT-RFID-SB - MT RFID - Smart lockOracode 460KModel IDs: Oracode460K-U26, Oracode460K-U13 - Oracode 460K - Smart lockOracode 480i Keyless Lock - Oracode 480i Keyless Lock - Smart lockOracode 660i CylindricalModel IDs: 661-W-50-2-1-K-F-1-0-U26-H, 661-W-50-2-1-K-F-1-0-U06-H, 661-W-50-2-1-K-F-1-0-U13-H - Oracode 660i Cylindrical - Smart lockOracode 660i Electronic Keyless Lock - Oracode 660i Electronic Keyless Lock - Smart lockOracode 660KModel IDs: 660-10-2-1-K-F-1-0-U26-H, 660-10-2-1-K-F-1-0-U06-H, 660-10-2-1-K-F-1-0-U13-H - Oracode 660K - Smart lockQuantum Pixel+Model IDs: QuantumPixelPlus-SC, QuantumPixelPlus-BC - Quantum Pixel+ - Smart lockQuantumIVModel IDs: QuantumIV-SB, QuantumIV-SN, QuantumIV-BLK - QuantumIV - Smart lockRT Plus LockModel IDs: 790-BLE-Ready-SC, 790-BLE-Ready-SB, 790-BLE-Ready-MB - RT Plus Lock - Smart lockSaffire LX-DModel IDs: LX-D-B - Saffire LX-D - Smart lockSaffire LX-I - Saffire LX-I - Smart lockSaffire LX-LModel IDs: LX-L - Saffire LX-L - Smart lockSaffire LX-MModel IDs: LX-M - Saffire LX-M - Smart lockSaffire LX-PModel IDs: LX-P - Saffire LX-P - Smart lockSaflok Quantum PixelModel IDs: PK3693-T - Saflok Quantum Pixel - Smart lockSaflok Quantum RFIDModel IDs: Quantum-RFID-BC, Quantum-RFID-BB, Quantum-RFID-B - Saflok Quantum RFID - Smart lockSaflok SR3Model IDs: CSR1-RC023NNE00NNNN - Saflok SR3 - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with dormakaba? A: Yes. dormakaba is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with dormakaba in ElevateOS? A: ElevateOS supports mobile keys, credentials provisioned from the PMS, instant revoke. Q: Which property management systems work with dormakaba in ElevateOS? A: ElevateOS provisions dormakaba from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the dormakaba app? A: Yes, for residents. ElevateOS brings dormakaba into your branded resident app, so residents use one app instead of two. Q: What happens to dormakaba access at move-out? A: ElevateOS revokes dormakaba access as soon as the move-out posts in the PMS. Q: What if my dormakaba system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does dormakaba hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to dormakaba through its supported interface, so the hardware stays where it is. Q: Which dormakaba models does ElevateOS support? A: ElevateOS supports 19 dormakaba devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/igloohome ### ElevateOS + igloohome igloohome keys and visitor PINs inside one branded resident app. Singapore smart-lock company whose keypad, Bluetooth and PIN-based locks, key boxes and padlocks are built for rentals and multifamily where connectivity isn't guaranteed. Residents and units sync from the PMS, so igloohome access follows move-ins and move-outs. Residents open igloohome unit doors over Bluetooth from the branded app. Unit doors also open with algoPIN codes or custom PINs. Guest and staff keys run through the same igloohome integration. Staff use a master key across igloohome unit doors. Lock battery status shows in ElevateOS. Bluetooth keys keep working without a network connection. Residents create visitor PINs from the app. ElevateOS connects to igloohome through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the igloohome credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. The Watermark Henderson in Henderson, Nevada runs igloohome through ElevateOS. Showing 12 of 22 devices Model IDs: IGB4A Model IDs: IGB4 Model IDs: RM2F Model IDs: RM2 Model IDs: RG1 Model IDs: IGK2 Model IDs: IGK3 Model IDs: SK3E Model IDs: ML5 Model IDs: IGM3 Model IDs: IGM4 Model IDs: IGP1 Model IDs: SP2E Model IDs: SP1E Model IDs: MP1F Model IDs: OE1 Model IDs: IGR1 Model IDs: RW1X Model IDs: IWS1 Model IDs: SK4 Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions igloohome from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. igloohome is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports bLE keys, algoPIN and custom unit-door PINs, guest and staff keys, staff master key, battery status, offline BLE, visitor PINs. ElevateOS provisions igloohome from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings igloohome into your branded resident app, so residents use one app instead of two. Yes. ElevateOS supports offline access on igloohome, so residents can open the door when the network is down. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's igloohome access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to igloohome through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Bluetooth keys - algoPIN and custom PINs - Guest and staff keys - Staff master key - Battery status - Offline Bluetooth - Visitor PINs - 1The lease is signed in your PMS. - 2ElevateOS provisions the igloohome credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lockDeadbolt 2EModel IDs: IGB4A - Deadbolt 2E - Smart lockDeadbolt 2S Metal GreyModel IDs: IGB4 - Deadbolt 2S Metal Grey - Smart lockDeadbolt Go - Deadbolt Go - Smart lockGate Lock (Fingerprint)Model IDs: RM2F - Gate Lock (Fingerprint) - Smart lockGate Lock (Non-Fingerprint)Model IDs: RM2 - Gate Lock (Non-Fingerprint) - Smart lockGlass Door LockModel IDs: RG1 - Glass Door Lock - Smart lockIoT Deadbolt - IoT Deadbolt - Key boxKeybox 2Model IDs: IGK2 - Keybox 2 - Key boxKeybox 3Model IDs: IGK3 - Keybox 3 - Key boxKeybox 3EModel IDs: SK3E - Keybox 3E - Smart lockLever MortiseModel IDs: ML5 - Lever Mortise - Smart lockMortise 2Model IDs: IGM3 - Mortise 2 - Smart lockMortise 2+Model IDs: IGM4 - Mortise 2+ - PadlockPadlockModel IDs: IGP1 - Padlock - PadlockPadlock 2EModel IDs: SP2E - Padlock 2E - PadlockPadlock EModel IDs: SP1E - Padlock E - Smart lockPush-Pull MortiseModel IDs: MP1F - Push-Pull Mortise - Smart lockRetrofit LockModel IDs: OE1 - Retrofit Lock - Smart lockRim Lock for metal gatesModel IDs: IGR1 - Rim Lock for metal gates - Smart lockRim Lock for wooden doorsModel IDs: RW1X - Rim Lock for wooden doors - Smart lockSwing Handle LockModel IDs: IWS1 - Swing Handle Lock - Key boxWaterproof Smart Lock BoxModel IDs: SK4 - Waterproof Smart Lock Box - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with igloohome? A: Yes. igloohome is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with igloohome in ElevateOS? A: ElevateOS supports bLE keys, algoPIN and custom unit-door PINs, guest and staff keys, staff master key, battery status, offline BLE, visitor PINs. Q: Which property management systems work with igloohome in ElevateOS? A: ElevateOS provisions igloohome from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the igloohome app? A: Yes, for residents. ElevateOS brings igloohome into your branded resident app, so residents use one app instead of two. Q: Does igloohome work without a signal? A: Yes. ElevateOS supports offline access on igloohome, so residents can open the door when the network is down. Q: What if my igloohome system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's igloohome access at move-out? A: Move-out revokes the resident's igloohome access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does igloohome hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to igloohome through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/latch ### ElevateOS + Latch Latch doors unlocked from the same app as packages and amenities. New York access company whose C, M and R series locks and intercoms were built specifically for multifamily unit doors, entrances and common areas. Residents sync from the PMS, so every Latch key matches who lives where. Residents open Latch unit and entry doors over Bluetooth from the branded app. Guest access runs through the same Latch integration and the same resident app. ElevateOS connects to Latch through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the Latch credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Latch from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Latch is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys, guest access. ElevateOS provisions Latch from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Latch into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Latch access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Latch through its supported interface, so the hardware stays where it is. ElevateOS supports 5 Latch devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Bluetooth unlock - Guest access - 1The lease is signed in your PMS. - 2ElevateOS provisions the Latch credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - IntercomIntercom - Intercom - Smart lockLatch C1 - Latch C1 - Smart lockLatch C2 - Latch C2 - Smart lockLatch eGenius Interconnect - Latch eGenius Interconnect - Smart lockLatch M - Latch M - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with Latch? A: Yes. Latch is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with Latch in ElevateOS? A: ElevateOS supports mobile keys, guest access. Q: Which property management systems work with Latch in ElevateOS? A: ElevateOS provisions Latch from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Latch app? A: Yes, for residents. ElevateOS brings Latch into your branded resident app, so residents use one app instead of two. Q: What if my Latch system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Latch access at move-out? A: Move-out revokes the resident's Latch access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Latch hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Latch through its supported interface, so the hardware stays where it is. Q: Which Latch models does ElevateOS support? A: ElevateOS supports 5 Latch devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/rently ### ElevateOS + Rently Rently locks connected to the ElevateOS resident app. Los Angeles proptech company known for self-guided touring and smart-home hardware for single-family and multifamily rentals. Residents and units sync from the PMS, so Rently access follows move-ins and move-outs. Residents open Rently doors from the branded app. Prospects tour on their own with self-guided access. ElevateOS connects to Rently through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the Rently credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. VERVE Columbia in Columbia, South Carolina runs Rently through ElevateOS. ElevateOS provisions Rently from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Rently is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys, self-guided access and tours. ElevateOS provisions Rently from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Rently into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Rently access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Rently through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile keys - Self-guided access and tours - 1The lease is signed in your PMS. - 2ElevateOS provisions the Rently credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with Rently? A: Yes. Rently is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with Rently in ElevateOS? A: ElevateOS supports mobile keys, self-guided access and tours. Q: Which property management systems work with Rently in ElevateOS? A: ElevateOS provisions Rently from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Rently app? A: Yes, for residents. ElevateOS brings Rently into your branded resident app, so residents use one app instead of two. Q: What if my Rently system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Rently access at move-out? A: Move-out revokes the resident's Rently access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Rently hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Rently through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/pointcentral ### ElevateOS + PointCentral PointCentral locks, thermostats and incident alerts in one app. Property-technology arm, providing smart locks, thermostats and sensors with enterprise management for rental portfolios. Residents and units sync from the PMS, so PointCentral access follows move-ins and move-outs. PointCentral locks are controlled remotely from ElevateOS. Residents set the temperature from the branded app. PointCentral incident alerts reach the property team in ElevateOS. ElevateOS connects to PointCentral through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the PointCentral credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. Ilumina on Raiders Way in Henderson, Nevada runs PointCentral through ElevateOS. ElevateOS provisions PointCentral from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. PointCentral is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports remote lock control, thermostat control, incident alerts. ElevateOS provisions PointCentral from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings PointCentral into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's PointCentral access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to PointCentral through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Remote lock control - Thermostat control - Incident alerts - 1The lease is signed in your PMS. - 2ElevateOS provisions the PointCentral credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + Schlage - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with PointCentral? A: Yes. PointCentral is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with PointCentral in ElevateOS? A: ElevateOS supports remote lock control, thermostat control, incident alerts. Q: Which property management systems work with PointCentral in ElevateOS? A: ElevateOS provisions PointCentral from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the PointCentral app? A: Yes, for residents. ElevateOS brings PointCentral into your branded resident app, so residents use one app instead of two. Q: What if my PointCentral system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's PointCentral access at move-out? A: Move-out revokes the resident's PointCentral access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does PointCentral hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to PointCentral through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/schlage ### ElevateOS + Schlage Schlage unit locks with mobile keys inside the resident app. Residential and multifamily lock brand, founded in San Francisco in 1920, maker of the Encode, Connect and Control smart lock lines. Residents sync from the PMS, so every Schlage key matches who lives where. Residents open Schlage unit doors over Bluetooth from the branded app. Staff encode fobs from ElevateOS, with no separate encoder login. Guest and staff keys run through the same Schlage integration. ElevateOS connects to Schlage through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the Schlage credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. Model IDs: BE469NX CAM 622, BE469NX CAM 505, BE469NX CAM 625, BE469NX CAM 716, BE469NX CAM 619 Model IDs: FBE469NX CAM 619 ACC, FBE469NX CAM 716 ACC, FBE469NX CAM 605 ACC Model IDs: FBE469NX CEN 619 ACC, FBE469NX CEN 625 ACC Model IDs: FE469NX CAM 605 ACC RH, FE469NX CAM 619 ACC RH, FE469NX CAM 716 ACC RH Model IDs: BE469ZP CAM 625, BE469ZP CAM 619, BE469ZP CAM 622, BE469ZP CAM 605, BE469ZP CAM 716 Model IDs: BE469ZP CEN 619, BE469ZP CEN 625, BE469ZP CEN 626, BE469ZP CEN 622, BE469ZP CEN 716 Model IDs: BE467F-GRW-625, BE467F-GRW-716, BE467F-GRW-622, BE467F-GRW-619, BE467F-ADD-625, BE467F-ADD-622, BE467F-ADD-619 Model IDs: BE499WB CAM 619, BE499WB CEN 619, BE499WB CAM 716, BE499WB CEN 622 Model IDs: BE489WB CEN 622, BE489WB CAM 622, BE489WB CEN 625, BE489WB CAM 716, BE489WB CEN 619, BE489WB CAM 619, BE489WB CAM 625 Model IDs: FE789WB CEN 622 LAT, FE789WB CEN 530 LAT, FE789WB CEN 625 LAT, FE789WB CEN 619 LAT, FE789WB CAM 716 ACC, FE789WB CAM 625, FE789WB CAM 619 Model IDs: FE599NX CAM 619 Model IDs: LEBMS-ADD-P6-07-626, LEBMS-ADD-P6-07-606, LEBMS-GRW-P6-07-626, LEBMS-GRW-P6-07-606 Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Schlage from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Schlage is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys, guest and staff access. ElevateOS provisions Schlage from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Schlage into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Schlage access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Schlage through its supported interface, so the hardware stays where it is. ElevateOS supports 12 Schlage devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Bluetooth keys - Fob encoding - Guest and staff keys - 1The lease is signed in your PMS. - 2ElevateOS provisions the Schlage credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lockConnect Smart Deadbolt with alarm with Camelot Trim, Z-wave enabledModel IDs: BE469NX CAM 622, BE469NX CAM 505, BE469NX CAM 625, BE469NX CAM 716, BE469NX CAM 619 - Connect Smart Deadbolt with alarm with Camelot Trim, Z-wave enabled - Smart lockConnect Smart Deadbolt with alarm, Camelot trim, Z-wave, paired with Accent LeverModel IDs: FBE469NX CAM 619 ACC, FBE469NX CAM 716 ACC, FBE469NX CAM 605 ACC - Connect Smart Deadbolt with alarm, Camelot trim, Z-wave, paired with Accent Lever - Smart lockConnect Smart Deadbolt with alarm, Century trim, Z-wave, paired with Accent LeverModel IDs: FBE469NX CEN 619 ACC, FBE469NX CEN 625 ACC - Connect Smart Deadbolt with alarm, Century trim, Z-wave, paired with Accent Lever - Smart lockConnect Smart Deadbolt, Camelot trim, Z-wave, paired with Camelot Handleset and Accent LeverModel IDs: FE469NX CAM 605 ACC RH, FE469NX CAM 619 ACC RH, FE469NX CAM 716 ACC RH - Connect Smart Deadbolt, Camelot trim, Z-wave, paired with Camelot Handleset and Accent Lever - Smart lockConnect Smart Deadbolt with Camelot Trim, Z-Wave Plus enabledModel IDs: BE469ZP CAM 625, BE469ZP CAM 619, BE469ZP CAM 622, BE469ZP CAM 605, BE469ZP CAM 716 - Connect Smart Deadbolt with Camelot Trim, Z-Wave Plus enabled - Smart lockConnect Smart Deadbolt with Century Trim, Z-Wave Plus enabledModel IDs: BE469ZP CEN 619, BE469ZP CEN 625, BE469ZP CEN 626, BE469ZP CEN 622, BE469ZP CEN 716 - Connect Smart Deadbolt with Century Trim, Z-Wave Plus enabled - Smart lockControl Smart LockModel IDs: BE467F-GRW-625, BE467F-GRW-716, BE467F-GRW-622, BE467F-GRW-619, BE467F-ADD-625, BE467F-ADD-622, BE467F-ADD-619 - Control Smart Lock - Smart lockEncode Plus Smart WiFi DeadboltModel IDs: BE499WB CAM 619, BE499WB CEN 619, BE499WB CAM 716, BE499WB CEN 622 - Encode Plus Smart WiFi Deadbolt - Smart lockEncode Smart WiFi DeadboltModel IDs: BE489WB CEN 622, BE489WB CAM 622, BE489WB CEN 625, BE489WB CAM 716, BE489WB CEN 619, BE489WB CAM 619, BE489WB CAM 625 - Encode Smart WiFi Deadbolt - Smart lockEncode Smart WiFi LeverModel IDs: FE789WB CEN 622 LAT, FE789WB CEN 530 LAT, FE789WB CEN 625 LAT, FE789WB CEN 619 LAT, FE789WB CAM 716 ACC, FE789WB CAM 625, FE789WB CAM 619 - Encode Smart WiFi Lever - Smart lockHome Keypad LeverModel IDs: FE599NX CAM 619 - Home Keypad Lever - Smart lockLE Mobile Enabled Wireless Mortise LockModel IDs: LEBMS-ADD-P6-07-626, LEBMS-ADD-P6-07-606, LEBMS-GRW-P6-07-626, LEBMS-GRW-P6-07-606 - LE Mobile Enabled Wireless Mortise Lock - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Yale - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with Schlage? A: Yes. Schlage is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with Schlage in ElevateOS? A: ElevateOS supports mobile keys, guest and staff access. Q: Which property management systems work with Schlage in ElevateOS? A: ElevateOS provisions Schlage from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Schlage app? A: Yes, for residents. ElevateOS brings Schlage into your branded resident app, so residents use one app instead of two. Q: What if my Schlage system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Schlage access at move-out? A: Move-out revokes the resident's Schlage access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Schlage hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Schlage through its supported interface, so the hardware stays where it is. Q: Which Schlage models does ElevateOS support? A: ElevateOS supports 12 Schlage devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/yale ### ElevateOS + Yale Yale smart locks connected to ElevateOS mobile keys. Yale is a lock brand, maker of the Assure, Approach and Pro multifamily and residential smart locks. Residents and units sync from the PMS, so Yale access follows move-ins and move-outs. Residents open Yale unit doors from the branded app. Guest and staff access run through the same Yale integration. ElevateOS connects to Yale through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the Yale credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. The Simmons in California, Maryland runs Yale through ElevateOS. Showing 12 of 156 devices Model IDs: YRR10-WF1-BSP, YRR10-WF1-SLV Model IDs: SFT-YRR110-WF1-KP-BSP, SFT-YRR110-WF1-KP-SLV Model IDs: B-YRR110-F-WF1-N-BSP, B-YRR110-F-WF1-N-SLV Model IDs: YRM276-NR-BLK, YRM276-NR-WHT, YRM276-NR-619 Model IDs: YRL216-WF1-BSP, YRL216-WF1-0BP, YRL216-WF1-619 Model IDs: YRL216-CBA-619 Model IDs: YRL226-CBA-619, YRL226-CBA-0BP Model IDs: YRL226-WF1-BSP Model IDs: YRL226-ZW2-619, YRL226-ZW2-0BP Model IDs: YRD410-WF1-BSP, YRD410-WF1-619, YRD410-WF1-0BP, YRD410-CB1-BSP, YRD410-CB1-0BP, YRD410-CB1-619 Model IDs: YRD450-WF1-BSP, YRD450-WF1-619, YRD450-WF1-0BP Model IDs: YRD430-BLE-BSP, YRD430-BLE-619, YRD430-BLE-0BP Model IDs: YRD430-WF1-BSP, YRD430-WF1-619, YRD430-WF1-0BP Model IDs: YRD450-BLE-BSP, YRD450-BLE-619, YRD450-BLE-0BP, YRD450-BLE-P05 Model IDs: YRD420-ZW2-BSP, YRD420-ZW2-619, YRD420-ZW2-0BP Model IDs: YRD420-BLE-BSP, YRD420-BLE-619, YRD420-BLE-0BP Model IDs: YRD420-WF1-BSP, YRD420-WF1-P05, YRD420-WF1-0BP, YRD420-WF1-619 Model IDs: YRD216-CBA-619, YRD216-CBA-0BP Model IDs: YRD216-ZW2-619, YRD216-ZW2-0BP Model IDs: YRD256-ZW2-BSP, YRD256-ZW2-619, YRD256-ZW2-0BP Model IDs: YRD226-ZW2-BSP, YRD226-ZW2-619, YRD226-ZW2-0BP Model IDs: YRD226-HA2-619, YRD226-HA2-BSP, YRD226-HA2-0BP, YRD226-HA2-P05 Model IDs: YDR4110+ Model IDs: YDF40A Model IDs: AUE4761LN-626 Model IDs: SD-L1000-CH, SD-L1000-SN, SD-L1000-PB, SD-L1000-BL, SD-L1000-WH Model IDs: SD-L2000-CH, SD-L2000-SN, SD-L2000-PB, SD-L2000-BL, SD-L2000-WH Model IDs: YDR3110A Model IDs: YDD724A Model IDs: YDR323 Model IDs: YMF40A Model IDs: YDM3168 Model IDs: L3 ASL-07 Model IDs: YDM3212-BLK, YDM3212-WR Model IDs: KF1-PB, KF1-PC Model IDs: YD-01-CON-NOMOD-CH, YD-01-CON-NOMOD-SN, YD-01-CON-NOMOD-PB Model IDs: 05/101200/SI, 05/101200/MB Model IDs: 05/103210/MB, 05/103210/SI Model IDs: 05/109100/MB, 05/109100/SI Model IDs: YDM7116A Model IDs: YMF30A Model IDs: YDR4110 Model IDs: YDR-3110 Model IDs: YRD110-ZW-0BP, YRD110-ZW-605, YRD110-ZW-619 Model IDs: YRD240-NR-605, YRD240-NR-619, YRD240-NR-0BP Model IDs: YRD240-ZW-605, YRD240-ZW-619, YRD240-ZW-0BP Model IDs: YRD240-HA-605, YRD240-HA-619, YRD240-HA-0BP Model IDs: YRD210-NR-605, YRD210-NR-619, YRD210-NR-0BP Model IDs: YRL210-NR-605, YRL210-NR-619, YRL210-NR-0BP Model IDs: YRD220-NR-605, YRD220-NR-619 Model IDs: YRL220-NR-605, YRL220-NR-619, YRL220-NR-0BP Model IDs: YRD220-ZW-605, YRD220-ZW-619, YRD220-ZW-0BP Model IDs: YRL220-ZW-605, YRL220-ZW-619, YRL220-ZW-0BP Model IDs: YRL220-HA-605, YRL220-HA-619, YRL220-HA-0BP Model IDs: YDM4115A, YDM 4115 A BR Model IDs: YDD424A Model IDs: YDM3115A Model IDs: YDM3109A Model IDs: YDM4109A Model IDs: YDR30GA Model IDs: YDM7216A Model IDs: YDG413A Model IDs: YDR41A Model IDs: YDR50GA Model IDs: YMI70A Model IDs: YDM7220 Model IDs: YDR414 Model IDs: YRSF-MD-CB1-BLK Model IDs: YUR/DEL/1/MBK, YUR/DEL/1/SIL Model IDs: YUR-DEL-FR-SIL Model IDs: YUR/SSDL/1/MBK, YUR/SSDL/1/SIL Model IDs: YUR/SSDL/HUB2/SIL, YUR/SSDL/HUB2/MBK Model IDs: YUR/SSDL/KIT2/SIL, YUR/SSDL/KIT2/MBK Model IDs: YUR/SSDL/KP/SIL Model IDs: YRL216-ZW2-605, YRL216-ZW2-0BP, YRL216-ZW2-619, YRL216-ZW2-BSP Model IDs: YRD430-ZW2-BSP, YRD430-ZW2-619, YRD430-ZW2-0BP, YRD430-ZW2-P05 Model IDs: YRD430-ZW3-BSP, YRD430-ZW3-619, YRD430-ZW3-0BP Model IDs: YRD450-ZW2-BSP, YRD450-ZW2-619, YRD450-ZW2-0BP, YRD450-ZW2-P05 Model IDs: YRD450-ZW3-BSP, YRD450-ZW3-619, YRD450-ZW3-0BP Model IDs: YRD410-BLE-BSP, YRD410-BLE-619, YRD410-BLE-0BP, YRD410-BLE-P05 Model IDs: YRD410-ZW2-BSP, YRD410-ZW2-619, YRD410-ZW2-0BP, YRD410-ZW2-P05 Model IDs: YRD410-ZW3-BSP, YRD410-ZW3-619, YRD410-ZW3-0BP Model IDs: YRD420-F-WF1-BSP, YRD420-F-WF1-619, YRD420-F-WF1-0BP, YRD420-F-CB1-BSP, YRD420-F-CB1-619, YRD420-F-CB1-0BP, YRD420-F-CB1-P05 Model IDs: YRD430-F-ZW3-BSP, YRD430-F-ZW3-619, YRD430-F-ZW3-0BP, YRD430-F-ZW3-P05 Model IDs: YRD430-F-ZW4-BSP, YRD430-F-ZW4-619 Model IDs: YRD450-F-ZW4-BSP, YRD450-F-ZW4-619 Model IDs: YRD450-F-ZW3-BSP, YRD450-F-ZW3-619, YRD450-F-ZW3-0BP, YRD450-F-ZW3-P05 Model IDs: YRD410-F-ZW3-BSP, YRD410-F-ZW3-619, YRD410-F-ZW3-0BP, YRD410-F-ZW3-P05 Model IDs: YRD410-F-ZW4-BSP, YRD410-F-ZW4-619 Model IDs: YRD420-F-ZW4-BSP, YRD420-F-ZW4-619 Model IDs: YRD420-F-ZW3-BSP, YRD420-F-ZW3-619, YRD420-F-ZW3-0BP, YRD420-F-ZW3-P05 Model IDs: YRD420-ZW3-BSP, YRD420-ZW3-619, YRD420-ZW3-0BP Model IDs: YRM276-ZW2-BLK, YRM276-ZW2-WHT, YRM276-ZW2-619 Model IDs: YRC652-ZW2-P05, YRC652-ZW2-0BP, YRC652-ZW2-619, YRC652-ZW2-BSP Model IDs: YRC256-ZW3-P05, YRC256-ZW3-0BP, YRC256-ZW3-619, YRC256-ZW3-BSP Model IDs: YRC642-ZW3-P05, YRC642-ZW3-0BP, YRC642-ZW3-619, YRC642-ZW3-BSP Model IDs: YRC652-ZW3-P05, YRC652-ZW3-0BP, YRC652-ZW3-619, YRC652-ZW3-BSP Model IDs: YRC642-NN-ZW3-P05, YRC642-NN-ZW3-0BP, YRC642-NN-ZW3-619, YRC642-NN-ZW3-BSP Model IDs: YRC216-ZW2-P05, YRC216-ZW2-0BP, YRC216-ZW2-619 Model IDs: YRC216-ZW3-P05, YRC216-ZW3-0BP, YRC216-ZW3-619 Model IDs: NF-YRC612-ZW3-P05, NF-YRC612-ZW3-0BP, NF-YRC612-ZW3-619 Model IDs: YRC226-ZW2-P05, YRC226-ZW2-0BP, YRC226-ZW2-619, YRC226-ZW2-BSP Model IDs: YRC620-ZW2-P05, YRC620-ZW2-0BP, YRC620-ZW2-619, YRC620-ZW2-BSP Model IDs: YRC226-ZW3-P05, YRC226-ZW3-0BP, YRC226-ZW3-619, YRC226-ZW3-BSP Model IDs: YRC622-ZW3-P05, YRC622-ZW3-0BP, YRC622-ZW3-619, YRC622-ZW3-BSP Model IDs: YRC622-NN-ZW3-P05, YRC622-NN-ZW3-0BP, YRC622-NN-ZW3-619, YRC622-NN-ZW3-BSP Model IDs: NF-YRC622-ZW3-P05, NF-YRC622-ZW3-0BP, NF-YRC622-ZW3-619, NF-YRC622-ZW3-BSP Model IDs: YRD642-ZW2-P05, YRD642-ZW2-0BP, YRD642-ZW2-619, YRD642-ZW2-BSP Model IDs: YRD642-ZW3-P05, YRD642-ZW3-0BP, YRD642-ZW3-619, YRD642-ZW3-BSP Model IDs: YRD642-NN-ZW3-P05, YRD642-NN-ZW3-0BP, YRD642-NN-ZW3-619, YRD642-NN-ZW3-BSP Model IDs: YRD216-ZW3-P05, YRD216-ZW3-0BP, YRD216-ZW3-619 Model IDs: NF-YRD612-ZW3-P05, NF-YRD612-ZW3-0BP, NF-YRD612-ZW3-619 Model IDs: NF-YRD612-ZW2-P05, NF-YRD612-ZW2-0BP, NF-YRD612-ZW2-619 Model IDs: YRD652-ZW2-P05, YRD652-ZW2-0BP, YRD652-ZW2-619, YRD652-ZW2-BSP Model IDs: YRD256-ZW3-P05, YRD256-ZW3-0BP, YRD256-ZW3-619, YRD256-ZW3-BSP Model IDs: YRD652-ZW3-P05, YRD652-ZW3-0BP, YRD652-ZW3-619, YRD652-ZW3-BSP Model IDs: YRD620-ZW2-619, YRD620-ZW2-605, YRD620-ZW2-0BP, YRD620-ZW2-P05 Model IDs: YRD226-ZW3-P05, YRD226-ZW3-0BP, YRD226-ZW3-619, YRD226-ZW3-BSP Model IDs: NF-YRD622-ZW3-P05, NF-YRD622-ZW3-0BP, NF-YRD622-ZW3-619, NF-YRD622-ZW3-BSP Model IDs: NF-YRD622-ZW2-P05, NF-YRD622-ZW2-0BP, NF-YRD622-ZW2-619, NF-YRD622-ZW2-BSP Model IDs: YRD622-NN-ZW3-P05, YRD622-NN-ZW3-0BP, YRD622-NN-ZW3-619, YRD622-NN-ZW3-BSP Model IDs: YRD226-CBA-BSP, YRD226-CBA-619, YRD226-CBA-0BP Model IDs: YRD622-CBA-619, YRD622-CBA-0BP, YRD622-CBA-BSP, YRD622-CBA-P05 Model IDs: YRD622-ZW3-619, YRD622-ZW3-0BP, YRD622-ZW3-BSP, YRD622-ZW3-P05 Model IDs: YRD622-ZW2-619, YRD622-ZW2-0BP, YRD622-ZW2-BSP, YRD622-ZW2-P05 Model IDs: YRD622-HA2-619, YRD622-HA2-0BP, YRD622-HA2-BSP, YRD622-HA2-P05 Model IDs: J20A Model IDs: YD-01-CON-ZW-CH Model IDs: YD-01-CON-ZW2-CH, YD-01-CON-ZW2-SN, YD-01-CON-ZW2-PB Model IDs: YMB614-ZW4-626, YMB614-ZW4-BSP, YMB614-ZW4-0BP Model IDs: YMB624-ZW4-626, YMB624-ZW4-BSP, YMB624-ZW4-0BP Model IDs: YMC634-ZW4-619, YMC634-ZW4-BSP, YMC634-ZW4-0BP Model IDs: YMC654-ZW4-619, YMC654-ZW4-BSP, YMC654-ZW4-0BP Model IDs: YMC614-ZW4-619, YMC614-ZW4-BSP, YMC614-ZW4-0BP Model IDs: YMC624-ZW4-619, YMC624-ZW4-BSP, YMC624-ZW4-0BP Model IDs: YRD634-ZW2-619, YRD634-ZW2-BSP, YRD634-ZW2-0BP, YRD634-ZW2-P05 Model IDs: YRD634-ZW3-619, YRD634-ZW3-BSP, YRD634-ZW3-0BP, YRD634-ZW3-P05 Model IDs: YRD654-ZW2-619, YRD654-ZW2-BSP, YRD654-ZW2-0BP, YRD654-ZW2-P05 Model IDs: YRD654-ZW3-619, YRD654-ZW3-BSP, YRD654-ZW3-0BP, YRD654-ZW3-P05 Model IDs: YRD614-ZW2-619, YRD614-ZW2-BSP, YRD614-ZW2-0BP, YRD614-ZW2-P05 Model IDs: YRD614-ZW3-619, YRD614-ZW3-BSP, YRD614-ZW3-0BP, YRD614-ZW3-P05 Model IDs: YMM634-ZW4-626, YMM634-ZW4-BSP, YMM634-ZW4-0BP, YMM634-ZW4-DB-626, YMM634-ZW4-DB-BSP, YMM634-ZW4-DB-0BP Model IDs: YMM644-ZW4-626, YMM644-ZW4-BSP, YMM644-ZW4-0BP, YMM644-ZW4-DB-626, YMM644-ZW4-DB-BSP, YMM644-ZW4-DB-0BP Model IDs: YMM614-ZW4-626, YMM614-ZW4-BSP, YMM614-ZW4-0BP, YMM614-ZW4-DB-626, YMM614-ZW4-DB-BSP, YMM614-ZW4-DB-0BP Model IDs: YMM624-ZW4-626, YMM624-ZW4-BSP, YMM624-ZW4-0BP, YMM624-ZW4-DB-626, YMM624-ZW4-DB-BSP, YMM624-ZW4-DB-0BP Model IDs: YRD624-ZW2-619, YRD624-ZW2-BSP, YRD624-ZW2-0BP, YRD624-ZW2-P05 Model IDs: YRD624-ZW3-619, YRD624-ZW3-BSP, YRD624-ZW3-0BP, YRD624-ZW3-P05 Model IDs: YRD136-ZW2-619, YRD136-ZW2-605, YRD136-ZW2-0BP, YRD136-ZW2-BSP Model IDs: YRD156-ZW2-619, YRD156-ZW2-605, YRD156-ZW2-0BP Model IDs: YRD120-ZW-605, YRD120-ZW-619, YRD120-ZW-0BP Model IDs: YRD210-ZW-605, YRD210-ZW-619, YRD210-ZW-0BP Model IDs: YRL210-ZW-605, YRL210-ZW-619, YRL210-ZW-0BP Model IDs: YUR/DEL/FR/DDA/SIL Model IDs: YURSSL0460000B Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Yale from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Yale is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys, guest and staff access. ElevateOS provisions Yale from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Yale into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Yale access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Yale through its supported interface, so the hardware stays where it is. ElevateOS supports 156 Yale devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile keys - Guest and staff access - 1The lease is signed in your PMS. - 2ElevateOS provisions the Yale credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lockApproach Lock with Wi-FiModel IDs: YRR10-WF1-BSP, YRR10-WF1-SLV - Approach Lock with Wi-Fi - Smart lockApproach Lock with Wi-Fi and KeypadModel IDs: SFT-YRR110-WF1-KP-BSP, SFT-YRR110-WF1-KP-SLV - Approach Lock with Wi-Fi and Keypad - Smart lockApproach Lock with Wi-Fi and Keypad TouchModel IDs: B-YRR110-F-WF1-N-BSP, B-YRR110-F-WF1-N-SLV - Approach Lock with Wi-Fi and Keypad Touch - Smart lockAssure for AndersenModel IDs: YRM276-NR-BLK, YRM276-NR-WHT, YRM276-NR-619 - Assure for Andersen - Smart lockAssure Lever Keypad with Wi-Fi and Bluetooth (YRL216-WF1)Model IDs: YRL216-WF1-BSP, YRL216-WF1-0BP, YRL216-WF1-619 - Assure Lever Keypad with Wi-Fi and Bluetooth (YRL216-WF1) - Smart lockAssure Lever Keypad with Wi-Fi and Bluetooth (YRL216-CBA)Model IDs: YRL216-CBA-619 - Assure Lever Keypad with Wi-Fi and Bluetooth (YRL216-CBA) - Smart lockAssure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-CBA)Model IDs: YRL226-CBA-619, YRL226-CBA-0BP - Assure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-CBA) - Smart lockAssure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-WF1)Model IDs: YRL226-WF1-BSP - Assure Lever Touchscreen with Wi-Fi and Bluetooth (YRL226-WF1) - Smart lockAssure Lever Touchscreen with Z-Wave Plus (YRL226-ZW2)Model IDs: YRL226-ZW2-619, YRL226-ZW2-0BP - Assure Lever Touchscreen with Z-Wave Plus (YRL226-ZW2) - Smart lockAssure Lock 2 Deadbolt with Keypad (YRD410-WF1)Model IDs: YRD410-WF1-BSP, YRD410-WF1-619, YRD410-WF1-0BP, YRD410-CB1-BSP, YRD410-CB1-0BP, YRD410-CB1-619 - Assure Lock 2 Deadbolt with Keypad (YRD410-WF1) - Smart lockAssure Lock 2 Key-Free Touchscreen with Wi-Fi (YRD450-WF1)Model IDs: YRD450-WF1-BSP, YRD450-WF1-619, YRD450-WF1-0BP - Assure Lock 2 Key-Free Touchscreen with Wi-Fi (YRD450-WF1) - Smart lockAssure Lock 2 Keypad (YRD430-BLE)Model IDs: YRD430-BLE-BSP, YRD430-BLE-619, YRD430-BLE-0BP - Assure Lock 2 Keypad (YRD430-BLE) - Smart lockAssure Lock 2 Keypad with Wi-Fi (YRD430-WF1)Model IDs: YRD430-WF1-BSP, YRD430-WF1-619, YRD430-WF1-0BP - Assure Lock 2 Keypad with Wi-Fi (YRD430-WF1) - Smart lockAssure Lock 2 Touchscreen (YRD450-BLE)Model IDs: YRD450-BLE-BSP, YRD450-BLE-619, YRD450-BLE-0BP, YRD450-BLE-P05 - Assure Lock 2 Touchscreen (YRD450-BLE) - Smart lockAssure Lock 2 Touchscreen and Z-Wave (YRD420-ZW2)Model IDs: YRD420-ZW2-BSP, YRD420-ZW2-619, YRD420-ZW2-0BP - Assure Lock 2 Touchscreen and Z-Wave (YRD420-ZW2) - Smart lockAssure Lock 2 Touchscreen with Bluetooth (YRD420-BLE)Model IDs: YRD420-BLE-BSP, YRD420-BLE-619, YRD420-BLE-0BP - Assure Lock 2 Touchscreen with Bluetooth (YRD420-BLE) - Smart lockAssure Lock 2 Touchscreen with Wi-Fi (YRD420-WF1)Model IDs: YRD420-WF1-BSP, YRD420-WF1-P05, YRD420-WF1-0BP, YRD420-WF1-619 - Assure Lock 2 Touchscreen with Wi-Fi (YRD420-WF1) - Smart lockAssure Lock Keypad with Wi-Fi and Bluetooth (YRD216-CBA)Model IDs: YRD216-CBA-619, YRD216-CBA-0BP - Assure Lock Keypad with Wi-Fi and Bluetooth (YRD216-CBA) - Smart lockAssure Lock Keypad with Z-Wave Plus (YRD216-ZW2)Model IDs: YRD216-ZW2-619, YRD216-ZW2-0BP - Assure Lock Keypad with Z-Wave Plus (YRD216-ZW2) - Smart lockAssure Lock SL with Z-Wave Plus (YRD256-ZW2)Model IDs: YRD256-ZW2-BSP, YRD256-ZW2-619, YRD256-ZW2-0BP - Assure Lock SL with Z-Wave Plus (YRD256-ZW2) - Smart lockAssure Lock Touchscreen with Z-Wave Plus (YRD226-ZW2)Model IDs: YRD226-ZW2-BSP, YRD226-ZW2-619, YRD226-ZW2-0BP - Assure Lock Touchscreen with Z-Wave Plus (YRD226-ZW2) - Smart lockAssure Lock Touchscreen with Zigbee (YRD226-HA2)Model IDs: YRD226-HA2-619, YRD226-HA2-BSP, YRD226-HA2-0BP, YRD226-HA2-P05 - Assure Lock Touchscreen with Zigbee (YRD226-HA2) - Smart lockBiometric Rim Lock with Optional Bluetooth (YDR4110+)Model IDs: YDR4110+ - Biometric Rim Lock with Optional Bluetooth (YDR4110+) - Smart lockBiometrico Digital Smart Lock (YDF40A)Model IDs: YDF40A - Biometrico Digital Smart Lock (YDF40A) - Smart lockCommercial Touchscreen Access Lock (In Touch)Model IDs: AUE4761LN-626 - Commercial Touchscreen Access Lock (In Touch) - Smart lockConexis L1 Smart LockModel IDs: SD-L1000-CH, SD-L1000-SN, SD-L1000-PB, SD-L1000-BL, SD-L1000-WH - Conexis L1 Smart Lock - Smart lockConexis L2 Smart LockModel IDs: SD-L2000-CH, SD-L2000-SN, SD-L2000-PB, SD-L2000-BL, SD-L2000-WH - Conexis L2 Smart Lock - Smart lockConexis L2 Smart Lock with Fingerprint Keypad - Conexis L2 Smart Lock with Fingerprint Keypad - Smart lockDigital Door Lock, RFID, Keypad (YDR3110A)Model IDs: YDR3110A - Digital Door Lock, RFID, Keypad (YDR3110A) - Smart lockDigital Fingerprint Recessed Wooden Door Lock (YDD724A)Model IDs: YDD724A - Digital Fingerprint Recessed Wooden Door Lock (YDD724A) - Smart lockDigital Lock for Wooden Doors (YDR323)Model IDs: YDR323 - Digital Lock for Wooden Doors (YDR323) - Smart lockDigital Lock with Biometrics (YMF40A)Model IDs: YMF40A - Digital Lock with Biometrics (YMF40A) - Smart lockDigital Mortise Lock (YDM3168)Model IDs: YDM3168 - Digital Mortise Lock (YDM3168) - Smart lockDoorman L3Model IDs: L3 ASL-07 - Doorman L3 - Smart lockElectromagnetic Clutch Mortise Lock (YDM3212)Model IDs: YDM3212-BLK, YDM3212-WR - Electromagnetic Clutch Mortise Lock (YDM3212) - Smart lockElectronic Lock (KeyFree)Model IDs: KF1-PB, KF1-PC - Electronic Lock (KeyFree) - Smart lockKeyless Digital Nightlatch AccessKit (YD-01)Model IDs: YD-01-CON-NOMOD-CH, YD-01-CON-NOMOD-SN, YD-01-CON-NOMOD-PB - Keyless Digital Nightlatch AccessKit (YD-01) - Smart lockLinus Smart LockModel IDs: 05/101200/SI, 05/101200/MB - Linus Smart Lock - Smart lockLinus Smart Lock L2Model IDs: 05/103210/MB, 05/103210/SI - Linus Smart Lock L2 - Smart lockLinus Smart Lock L2 LiteModel IDs: 05/109100/MB, 05/109100/SI - Linus Smart Lock L2 Lite - Smart lockMortise Smart Lock (YDM7116A)Model IDs: YDM7116A - Mortise Smart Lock (YDM7116A) - Smart lockMortise Smart Lock (YMF30A)Model IDs: YMF30A - Mortise Smart Lock (YMF30A) - Smart lockMotorized Surface-Mounted Biometric Lock (YDR4110)Model IDs: YDR4110 - Motorized Surface-Mounted Biometric Lock (YDR4110) - Smart lockMotorized Surface-Mounted Lock (YDR3110)Model IDs: YDR-3110 - Motorized Surface-Mounted Lock (YDR3110) - Smart lockReal Living Key-Free Push-Button Deadbolt, Z-Wave (YRD110-ZW)Model IDs: YRD110-ZW-0BP, YRD110-ZW-605, YRD110-ZW-619 - Real Living Key-Free Push-Button Deadbolt, Z-Wave (YRD110-ZW) - Smart lockReal Living Key-Free Touchscreen Deadbolt (YRD240)Model IDs: YRD240-NR-605, YRD240-NR-619, YRD240-NR-0BP - Real Living Key-Free Touchscreen Deadbolt (YRD240) - Smart lockReal Living Key-Free Touchscreen Deadbolt, Z-Wave (YRD240-ZW)Model IDs: YRD240-ZW-605, YRD240-ZW-619, YRD240-ZW-0BP - Real Living Key-Free Touchscreen Deadbolt, Z-Wave (YRD240-ZW) - Smart lockReal Living Key-Free Touchscreen Deadbolt, ZigBee (YRD240-HA)Model IDs: YRD240-HA-605, YRD240-HA-619, YRD240-HA-0BP - Real Living Key-Free Touchscreen Deadbolt, ZigBee (YRD240-HA) - Smart lockReal Living Push-Button Deadbolt (YRD210)Model IDs: YRD210-NR-605, YRD210-NR-619, YRD210-NR-0BP - Real Living Push-Button Deadbolt (YRD210) - Smart lockReal Living Push-Button Lever Lock (YRL210)Model IDs: YRL210-NR-605, YRL210-NR-619, YRL210-NR-0BP - Real Living Push-Button Lever Lock (YRL210) - Smart lockReal Living Touchscreen Deadbolt (YRD220)Model IDs: YRD220-NR-605, YRD220-NR-619 - Real Living Touchscreen Deadbolt (YRD220) - Smart lockReal Living Touchscreen Lever Lock (YRL220)Model IDs: YRL220-NR-605, YRL220-NR-619, YRL220-NR-0BP - Real Living Touchscreen Lever Lock (YRL220) - Smart lockReal Living Z-Wave Touchscreen Deadbolt (YRD220-ZW)Model IDs: YRD220-ZW-605, YRD220-ZW-619, YRD220-ZW-0BP - Real Living Z-Wave Touchscreen Deadbolt (YRD220-ZW) - Smart lockReal Living Z-Wave Touchscreen Lever Lock (YRL220-ZW)Model IDs: YRL220-ZW-605, YRL220-ZW-619, YRL220-ZW-0BP - Real Living Z-Wave Touchscreen Lever Lock (YRL220-ZW) - Smart lockReal Living ZigBee Touchscreen Lever Lock (YRL220-HA)Model IDs: YRL220-HA-605, YRL220-HA-619, YRL220-HA-0BP - Real Living ZigBee Touchscreen Lever Lock (YRL220-HA) - Smart lockSmart Cabinet Lock - Smart Cabinet Lock - Smart lockSmart Digital Door Lock, Fingerprint, PIN, Keys (YDM4115A)Model IDs: YDM4115A, YDM 4115 A BR - Smart Digital Door Lock, Fingerprint, PIN, Keys (YDM4115A) - Smart lockSmart Door Lock with Biometric, PIN, Key (YDD424A)Model IDs: YDD424A - Smart Door Lock with Biometric, PIN, Key (YDD424A) - Smart lockSmart Door Lock with RFID, PIN, Keys (YDM3115A)Model IDs: YDM3115A - Smart Door Lock with RFID, PIN, Keys (YDM3115A) - Smart lockSmart Door Lock YDM3109AModel IDs: YDM3109A - Smart Door Lock YDM3109A - Smart lockSmart Door Lock YDM4109AModel IDs: YDM4109A - Smart Door Lock YDM4109A - Smart lockSmart Gate Lock (YDR30GA)Model IDs: YDR30GA - Smart Gate Lock (YDR30GA) - Smart lockSmart Lock, Fingerprint, PIN, Cards, Bluetooth (YDM7216A)Model IDs: YDM7216A - Smart Lock, Fingerprint, PIN, Cards, Bluetooth (YDM7216A) - Smart lockSmart Lock for Glass Doors (YDG413A)Model IDs: YDG413A - Smart Lock for Glass Doors (YDG413A) - Smart lockSmart Lock for Sliding and Double Doors (YDR41A)Model IDs: YDR41A - Smart Lock for Sliding and Double Doors (YDR41A) - Smart lockSmart Lock for Wooden and Metal Doors and Gates (YDR50GA)Model IDs: YDR50GA - Smart Lock for Wooden and Metal Doors and Gates (YDR50GA) - Smart lockPush-Pull Smart Lock, Fingerprint, PIN, RFID (YMI70A)Model IDs: YMI70A - Push-Pull Smart Lock, Fingerprint, PIN, RFID (YMI70A) - Smart lockSmart Mortise Door Lock (YDM7220)Model IDs: YDM7220 - Smart Mortise Door Lock (YDM7220) - Smart lockSmart Rim Lock with Biometric, PIN, Key (YDR414)Model IDs: YDR414 - Smart Rim Lock with Biometric, PIN, Key (YDR414) - Smart lockSmart SafeModel IDs: YRSF-MD-CB1-BLK - Smart Safe - Smart lockUnity Entrance LockModel IDs: YUR/DEL/1/MBK, YUR/DEL/1/SIL - Unity Entrance Lock - Smart lockUnity Entrance Lock Fire RatedModel IDs: YUR-DEL-FR-SIL - Unity Entrance Lock Fire Rated - Smart lockUnity Screen Door LockModel IDs: YUR/SSDL/1/MBK, YUR/SSDL/1/SIL - Unity Screen Door Lock - Smart lockUnity Screen Door Lock with Connect Plus Hub 2Model IDs: YUR/SSDL/HUB2/SIL, YUR/SSDL/HUB2/MBK - Unity Screen Door Lock with Connect Plus Hub 2 - Smart lockUnity Screen Door Lock with Keypad and Connect Plus Hub 2Model IDs: YUR/SSDL/KIT2/SIL, YUR/SSDL/KIT2/MBK - Unity Screen Door Lock with Keypad and Connect Plus Hub 2 - Smart lockUnity Screen Door Lock with Smart KeypadModel IDs: YUR/SSDL/KP/SIL - Unity Screen Door Lock with Smart Keypad - Smart lockAssure Lever Keypad with Z-Wave Plus (YRL216-ZW2)Model IDs: YRL216-ZW2-605, YRL216-ZW2-0BP, YRL216-ZW2-619, YRL216-ZW2-BSP - Assure Lever Keypad with Z-Wave Plus (YRL216-ZW2) - Smart lockAssure Lock 2 Key-Free Keypad with Z-Wave Plus (YRD430-ZW2)Model IDs: YRD430-ZW2-BSP, YRD430-ZW2-619, YRD430-ZW2-0BP, YRD430-ZW2-P05 - Assure Lock 2 Key-Free Keypad with Z-Wave Plus (YRD430-ZW2) - Smart lockAssure Lock 2 Key-Free Keypad with Z-Wave Plus v2 (YRD430-ZW3)Model IDs: YRD430-ZW3-BSP, YRD430-ZW3-619, YRD430-ZW3-0BP - Assure Lock 2 Key-Free Keypad with Z-Wave Plus v2 (YRD430-ZW3) - Smart lockAssure Lock 2 Key-Free Touchscreen with Z-Wave Plus (YRD450-ZW2)Model IDs: YRD450-ZW2-BSP, YRD450-ZW2-619, YRD450-ZW2-0BP, YRD450-ZW2-P05 - Assure Lock 2 Key-Free Touchscreen with Z-Wave Plus (YRD450-ZW2) - Smart lockAssure Lock 2 Key-Free Touchscreen with Z-Wave Plus v2 (YRD450-ZW3)Model IDs: YRD450-ZW3-BSP, YRD450-ZW3-619, YRD450-ZW3-0BP - Assure Lock 2 Key-Free Touchscreen with Z-Wave Plus v2 (YRD450-ZW3) - Smart lockAssure Lock 2 Keypad with Bluetooth (YRD410-BLE)Model IDs: YRD410-BLE-BSP, YRD410-BLE-619, YRD410-BLE-0BP, YRD410-BLE-P05 - Assure Lock 2 Keypad with Bluetooth (YRD410-BLE) - Smart lockAssure Lock 2 Keypad with Z-Wave Plus (YRD410-ZW2)Model IDs: YRD410-ZW2-BSP, YRD410-ZW2-619, YRD410-ZW2-0BP, YRD410-ZW2-P05 - Assure Lock 2 Keypad with Z-Wave Plus (YRD410-ZW2) - Smart lockAssure Lock 2 Keypad with Z-Wave Plus v2 (YRD410-ZW3)Model IDs: YRD410-ZW3-BSP, YRD410-ZW3-619, YRD410-ZW3-0BP - Assure Lock 2 Keypad with Z-Wave Plus v2 (YRD410-ZW3) - Smart lockAssure Lock 2 Touch (Fingerprint) with Wi-Fi (YRD420-F)Model IDs: YRD420-F-WF1-BSP, YRD420-F-WF1-619, YRD420-F-WF1-0BP, YRD420-F-CB1-BSP, YRD420-F-CB1-619, YRD420-F-CB1-0BP, YRD420-F-CB1-P05 - Assure Lock 2 Touch (Fingerprint) with Wi-Fi (YRD420-F) - Smart lockAssure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW3)Model IDs: YRD430-F-ZW3-BSP, YRD430-F-ZW3-619, YRD430-F-ZW3-0BP, YRD430-F-ZW3-P05 - Assure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW3) - Smart lockAssure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW4)Model IDs: YRD430-F-ZW4-BSP, YRD430-F-ZW4-619 - Assure Lock 2 Touch Key-Free Keypad with Z-Wave (YRD430-F-ZW4) - Smart lockAssure Lock 2 Touch Key-Free Touchscreen with Z-Wave (YRD450-F-ZW4)Model IDs: YRD450-F-ZW4-BSP, YRD450-F-ZW4-619 - Assure Lock 2 Touch Key-Free Touchscreen with Z-Wave (YRD450-F-ZW4) - Smart lockAssure Lock 2 Touch Key-Free with Z-Wave Plus (YRD450-F-ZW3)Model IDs: YRD450-F-ZW3-BSP, YRD450-F-ZW3-619, YRD450-F-ZW3-0BP, YRD450-F-ZW3-P05 - Assure Lock 2 Touch Key-Free with Z-Wave Plus (YRD450-F-ZW3) - Smart lockAssure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW3)Model IDs: YRD410-F-ZW3-BSP, YRD410-F-ZW3-619, YRD410-F-ZW3-0BP, YRD410-F-ZW3-P05 - Assure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW3) - Smart lockAssure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW4)Model IDs: YRD410-F-ZW4-BSP, YRD410-F-ZW4-619 - Assure Lock 2 Touch Keypad with Z-Wave (YRD410-F-ZW4) - Smart lockAssure Lock 2 Touch Touchscreen with Z-Wave (YRD420-F-ZW4)Model IDs: YRD420-F-ZW4-BSP, YRD420-F-ZW4-619 - Assure Lock 2 Touch Touchscreen with Z-Wave (YRD420-F-ZW4) - Smart lockAssure Lock 2 Touch with Z-Wave (YRD420-F-ZW3)Model IDs: YRD420-F-ZW3-BSP, YRD420-F-ZW3-619, YRD420-F-ZW3-0BP, YRD420-F-ZW3-P05 - Assure Lock 2 Touch with Z-Wave (YRD420-F-ZW3) - Smart lockAssure Lock 2 Touchscreen with Z-Wave Plus v2 (YRD420-ZW3)Model IDs: YRD420-ZW3-BSP, YRD420-ZW3-619, YRD420-ZW3-0BP - Assure Lock 2 Touchscreen with Z-Wave Plus v2 (YRD420-ZW3) - Smart lockAssure Lock for Andersen Patio Doors with Z-Wave Plus (YRM276-ZW2)Model IDs: YRM276-ZW2-BLK, YRM276-ZW2-WHT, YRM276-ZW2-619 - Assure Lock for Andersen Patio Doors with Z-Wave Plus (YRM276-ZW2) - Smart lockAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRC652-ZW2)Model IDs: YRC652-ZW2-P05, YRC652-ZW2-0BP, YRC652-ZW2-619, YRC652-ZW2-BSP - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRC652-ZW2) - Smart lockAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC256-ZW3)Model IDs: YRC256-ZW3-P05, YRC256-ZW3-0BP, YRC256-ZW3-619, YRC256-ZW3-BSP - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC256-ZW3) - Smart lockAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC642-ZW3)Model IDs: YRC642-ZW3-P05, YRC642-ZW3-0BP, YRC642-ZW3-619, YRC642-ZW3-BSP - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC642-ZW3) - Smart lockAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC652-ZW3)Model IDs: YRC652-ZW3-P05, YRC652-ZW3-0BP, YRC652-ZW3-619, YRC652-ZW3-BSP - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRC652-ZW3) - Smart lockAssure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC642-NN-ZW3)Model IDs: YRC642-NN-ZW3-P05, YRC642-NN-ZW3-0BP, YRC642-NN-ZW3-619, YRC642-NN-ZW3-BSP - Assure Lock Interconnected Key-Free Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC642-NN-ZW3) - Smart lockAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus (YRC216-ZW2)Model IDs: YRC216-ZW2-P05, YRC216-ZW2-0BP, YRC216-ZW2-619 - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus (YRC216-ZW2) - Smart lockAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2 (YRC216-ZW3)Model IDs: YRC216-ZW3-P05, YRC216-ZW3-0BP, YRC216-ZW3-619 - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2 (YRC216-ZW3) - Smart lockAssure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC612-ZW3)Model IDs: NF-YRC612-ZW3-P05, NF-YRC612-ZW3-0BP, NF-YRC612-ZW3-619 - Assure Lock Interconnected Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC612-ZW3) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC226-ZW2)Model IDs: YRC226-ZW2-P05, YRC226-ZW2-0BP, YRC226-ZW2-619, YRC226-ZW2-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC226-ZW2) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC620-ZW2)Model IDs: YRC620-ZW2-P05, YRC620-ZW2-0BP, YRC620-ZW2-619, YRC620-ZW2-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus (YRC620-ZW2) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC226-ZW3)Model IDs: YRC226-ZW3-P05, YRC226-ZW3-0BP, YRC226-ZW3-619, YRC226-ZW3-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC226-ZW3) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC622-ZW3)Model IDs: YRC622-ZW3-P05, YRC622-ZW3-0BP, YRC622-ZW3-619, YRC622-ZW3-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2 (YRC622-ZW3) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC622-NN-ZW3)Model IDs: YRC622-NN-ZW3-P05, YRC622-NN-ZW3-0BP, YRC622-NN-ZW3-619, YRC622-NN-ZW3-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, No NFC (YRC622-NN-ZW3) - Smart lockAssure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC622-ZW3)Model IDs: NF-YRC622-ZW3-P05, NF-YRC622-ZW3-0BP, NF-YRC622-ZW3-619, NF-YRC622-ZW3-BSP - Assure Lock Interconnected Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRC622-ZW3) - Smart lockAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus (YRD642-ZW2)Model IDs: YRD642-ZW2-P05, YRD642-ZW2-0BP, YRD642-ZW2-619, YRD642-ZW2-BSP - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus (YRD642-ZW2) - Smart lockAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2 (YRD642-ZW3)Model IDs: YRD642-ZW3-P05, YRD642-ZW3-0BP, YRD642-ZW3-619, YRD642-ZW3-BSP - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2 (YRD642-ZW3) - Smart lockAssure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD642-NN-ZW3)Model IDs: YRD642-NN-ZW3-P05, YRD642-NN-ZW3-0BP, YRD642-NN-ZW3-619, YRD642-NN-ZW3-BSP - Assure Lock Keyless Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD642-NN-ZW3) - Smart lockAssure Lock Keypad Deadbolt with Z-Wave Plus v2 (YRD216-ZW3)Model IDs: YRD216-ZW3-P05, YRD216-ZW3-0BP, YRD216-ZW3-619 - Assure Lock Keypad Deadbolt with Z-Wave Plus v2 (YRD216-ZW3) - Smart lockAssure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD612-ZW3)Model IDs: NF-YRD612-ZW3-P05, NF-YRD612-ZW3-0BP, NF-YRD612-ZW3-619 - Assure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD612-ZW3) - Smart lockAssure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD612-ZW2)Model IDs: NF-YRD612-ZW2-P05, NF-YRD612-ZW2-0BP, NF-YRD612-ZW2-619 - Assure Lock Pushbutton Keypad Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD612-ZW2) - Smart lockAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRD652-ZW2)Model IDs: YRD652-ZW2-P05, YRD652-ZW2-0BP, YRD652-ZW2-619, YRD652-ZW2-BSP - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus (YRD652-ZW2) - Smart lockAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD256-ZW3)Model IDs: YRD256-ZW3-P05, YRD256-ZW3-0BP, YRD256-ZW3-619, YRD256-ZW3-BSP - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD256-ZW3) - Smart lockAssure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD652-ZW3)Model IDs: YRD652-ZW3-P05, YRD652-ZW3-0BP, YRD652-ZW3-619, YRD652-ZW3-BSP - Assure Lock SL Key-Free Touchscreen Deadbolt, Z-Wave Plus v2 (YRD652-ZW3) - Smart lockAssure Lock Touchscreen Deadbolt with Z-Wave Plus (YRD620-ZW2)Model IDs: YRD620-ZW2-619, YRD620-ZW2-605, YRD620-ZW2-0BP, YRD620-ZW2-P05 - Assure Lock Touchscreen Deadbolt with Z-Wave Plus (YRD620-ZW2) - Smart lockAssure Lock Touchscreen Deadbolt with Z-Wave Plus v2 (YRD226-ZW3)Model IDs: YRD226-ZW3-P05, YRD226-ZW3-0BP, YRD226-ZW3-619, YRD226-ZW3-BSP - Assure Lock Touchscreen Deadbolt with Z-Wave Plus v2 (YRD226-ZW3) - Smart lockAssure Lock Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD622-ZW3)Model IDs: NF-YRD622-ZW3-P05, NF-YRD622-ZW3-0BP, NF-YRD622-ZW3-619, NF-YRD622-ZW3-BSP - Assure Lock Touchscreen Deadbolt, Z-Wave Plus v2, Non-Fire-Rated (NF-YRD622-ZW3) - Smart lockAssure Lock Touchscreen Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD622-ZW2)Model IDs: NF-YRD622-ZW2-P05, NF-YRD622-ZW2-0BP, NF-YRD622-ZW2-619, NF-YRD622-ZW2-BSP - Assure Lock Touchscreen Deadbolt, Z-Wave Plus, Non-Fire-Rated (NF-YRD622-ZW2) - Smart lockAssure Lock Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD622-NN-ZW3)Model IDs: YRD622-NN-ZW3-P05, YRD622-NN-ZW3-0BP, YRD622-NN-ZW3-619, YRD622-NN-ZW3-BSP - Assure Lock Touchscreen Deadbolt, Fire Rated, Z-Wave Plus v2, No NFC (YRD622-NN-ZW3) - Smart lockAssure Lock Touchscreen with Wi-Fi and Bluetooth (YRD226-CBA)Model IDs: YRD226-CBA-BSP, YRD226-CBA-619, YRD226-CBA-0BP - Assure Lock Touchscreen with Wi-Fi and Bluetooth (YRD226-CBA) - Smart lockAssure Lock Touchscreen with Wi-Fi and Bluetooth (YRD622-CBA)Model IDs: YRD622-CBA-619, YRD622-CBA-0BP, YRD622-CBA-BSP, YRD622-CBA-P05 - Assure Lock Touchscreen with Wi-Fi and Bluetooth (YRD622-CBA) - Smart lockAssure Lock Touchscreen with Z-Wave (YRD622-ZW3)Model IDs: YRD622-ZW3-619, YRD622-ZW3-0BP, YRD622-ZW3-BSP, YRD622-ZW3-P05 - Assure Lock Touchscreen with Z-Wave (YRD622-ZW3) - Smart lockAssure Lock Touchscreen with Z-Wave Plus (YRD622-ZW2)Model IDs: YRD622-ZW2-619, YRD622-ZW2-0BP, YRD622-ZW2-BSP, YRD622-ZW2-P05 - Assure Lock Touchscreen with Z-Wave Plus (YRD622-ZW2) - Smart lockAssure Lock Touchscreen with Zigbee (YRD622-HA2)Model IDs: YRD622-HA2-619, YRD622-HA2-0BP, YRD622-HA2-BSP, YRD622-HA2-P05 - Assure Lock Touchscreen with Zigbee (YRD622-HA2) - Smart lockJ20 Stainless SteelModel IDs: J20A - J20 Stainless Steel - Smart lockKeyless Connected Smart Door Lock with Z-Wave Module (YD-01-CON-ZW)Model IDs: YD-01-CON-ZW-CH - Keyless Connected Smart Door Lock with Z-Wave Module (YD-01-CON-ZW) - Smart lockKeyless Connected Smart Door Lock with Z-Wave Module 2 (YD-01-CON-ZW2)Model IDs: YD-01-CON-ZW2-CH, YD-01-CON-ZW2-SN, YD-01-CON-ZW2-PB - Keyless Connected Smart Door Lock with Z-Wave Module 2 (YD-01-CON-ZW2) - Smart lockPro 2 Cylindrical Pushbutton Keypad Lock with Z-Wave (YMB614-ZW4)Model IDs: YMB614-ZW4-626, YMB614-ZW4-BSP, YMB614-ZW4-0BP - Pro 2 Cylindrical Pushbutton Keypad Lock with Z-Wave (YMB614-ZW4) - Smart lockPro 2 Cylindrical Touchscreen Keypad Lock with Z-Wave (YMB624-ZW4)Model IDs: YMB624-ZW4-626, YMB624-ZW4-BSP, YMB624-ZW4-0BP - Pro 2 Cylindrical Touchscreen Keypad Lock with Z-Wave (YMB624-ZW4) - Smart lockPro 2 Interconnected Key-Free Pushbutton Keypad Lock with Z-Wave (YMC634-ZW4)Model IDs: YMC634-ZW4-619, YMC634-ZW4-BSP, YMC634-ZW4-0BP - Pro 2 Interconnected Key-Free Pushbutton Keypad Lock with Z-Wave (YMC634-ZW4) - Smart lockPro 2 Interconnected Key-Free Touchscreen Keypad Lock with Z-Wave (YMC654-ZW4)Model IDs: YMC654-ZW4-619, YMC654-ZW4-BSP, YMC654-ZW4-0BP - Pro 2 Interconnected Key-Free Touchscreen Keypad Lock with Z-Wave (YMC654-ZW4) - Smart lockPro 2 Interconnected Pushbutton Keypad Lock with Z-Wave (YMC614-ZW4)Model IDs: YMC614-ZW4-619, YMC614-ZW4-BSP, YMC614-ZW4-0BP - Pro 2 Interconnected Pushbutton Keypad Lock with Z-Wave (YMC614-ZW4) - Smart lockPro 2 Interconnected Touchscreen Keypad Lock with Z-Wave (YMC624-ZW4)Model IDs: YMC624-ZW4-619, YMC624-ZW4-BSP, YMC624-ZW4-0BP - Pro 2 Interconnected Touchscreen Keypad Lock with Z-Wave (YMC624-ZW4) - Smart lockPro 2 Key-Free Keypad Lock with Z-Wave Plus (YRD634-ZW2)Model IDs: YRD634-ZW2-619, YRD634-ZW2-BSP, YRD634-ZW2-0BP, YRD634-ZW2-P05 - Pro 2 Key-Free Keypad Lock with Z-Wave Plus (YRD634-ZW2) - Smart lockPro 2 Key-Free Keypad Lock with Z-Wave Plus v2 (YRD634-ZW3)Model IDs: YRD634-ZW3-619, YRD634-ZW3-BSP, YRD634-ZW3-0BP, YRD634-ZW3-P05 - Pro 2 Key-Free Keypad Lock with Z-Wave Plus v2 (YRD634-ZW3) - Smart lockPro 2 Key-Free Touchscreen Lock with Z-Wave Plus (YRD654-ZW2)Model IDs: YRD654-ZW2-619, YRD654-ZW2-BSP, YRD654-ZW2-0BP, YRD654-ZW2-P05 - Pro 2 Key-Free Touchscreen Lock with Z-Wave Plus (YRD654-ZW2) - Smart lockPro 2 Key-Free Touchscreen Lock with Z-Wave Plus v2 (YRD654-ZW3)Model IDs: YRD654-ZW3-619, YRD654-ZW3-BSP, YRD654-ZW3-0BP, YRD654-ZW3-P05 - Pro 2 Key-Free Touchscreen Lock with Z-Wave Plus v2 (YRD654-ZW3) - Smart lockPro 2 Keypad Lock with Z-Wave Plus (YRD614-ZW2)Model IDs: YRD614-ZW2-619, YRD614-ZW2-BSP, YRD614-ZW2-0BP, YRD614-ZW2-P05 - Pro 2 Keypad Lock with Z-Wave Plus (YRD614-ZW2) - Smart lockPro 2 Keypad Lock with Z-Wave Plus v2 (YRD614-ZW3)Model IDs: YRD614-ZW3-619, YRD614-ZW3-BSP, YRD614-ZW3-0BP, YRD614-ZW3-P05 - Pro 2 Keypad Lock with Z-Wave Plus v2 (YRD614-ZW3) - Smart lockPro 2 Mortise Key-Free Pushbutton Keypad Lock with Z-Wave (YMM634-ZW4)Model IDs: YMM634-ZW4-626, YMM634-ZW4-BSP, YMM634-ZW4-0BP, YMM634-ZW4-DB-626, YMM634-ZW4-DB-BSP, YMM634-ZW4-DB-0BP - Pro 2 Mortise Key-Free Pushbutton Keypad Lock with Z-Wave (YMM634-ZW4) - Smart lockPro 2 Mortise Key-Free Touchscreen Keypad Lock with Z-Wave (YMM644-ZW4)Model IDs: YMM644-ZW4-626, YMM644-ZW4-BSP, YMM644-ZW4-0BP, YMM644-ZW4-DB-626, YMM644-ZW4-DB-BSP, YMM644-ZW4-DB-0BP - Pro 2 Mortise Key-Free Touchscreen Keypad Lock with Z-Wave (YMM644-ZW4) - Smart lockPro 2 Mortise Pushbutton Keypad Lock with Z-Wave (YMM614-ZW4)Model IDs: YMM614-ZW4-626, YMM614-ZW4-BSP, YMM614-ZW4-0BP, YMM614-ZW4-DB-626, YMM614-ZW4-DB-BSP, YMM614-ZW4-DB-0BP - Pro 2 Mortise Pushbutton Keypad Lock with Z-Wave (YMM614-ZW4) - Smart lockPro 2 Mortise Touchscreen Keypad Lock with Z-Wave (YMM624-ZW4)Model IDs: YMM624-ZW4-626, YMM624-ZW4-BSP, YMM624-ZW4-0BP, YMM624-ZW4-DB-626, YMM624-ZW4-DB-BSP, YMM624-ZW4-DB-0BP - Pro 2 Mortise Touchscreen Keypad Lock with Z-Wave (YMM624-ZW4) - Smart lockPro 2 Touchscreen Lock with Z-Wave Plus (YRD624-ZW2)Model IDs: YRD624-ZW2-619, YRD624-ZW2-BSP, YRD624-ZW2-0BP, YRD624-ZW2-P05 - Pro 2 Touchscreen Lock with Z-Wave Plus (YRD624-ZW2) - Smart lockPro 2 Touchscreen Lock with Z-Wave Plus v2 (YRD624-ZW3)Model IDs: YRD624-ZW3-619, YRD624-ZW3-BSP, YRD624-ZW3-0BP, YRD624-ZW3-P05 - Pro 2 Touchscreen Lock with Z-Wave Plus v2 (YRD624-ZW3) - Smart lockPro SL Keypad Deadbolt with Z-Wave Plus (YRD136-ZW2)Model IDs: YRD136-ZW2-619, YRD136-ZW2-605, YRD136-ZW2-0BP, YRD136-ZW2-BSP - Pro SL Keypad Deadbolt with Z-Wave Plus (YRD136-ZW2) - Smart lockPro SL Touchscreen Deadbolt with Z-Wave Plus (YRD156-ZW2)Model IDs: YRD156-ZW2-619, YRD156-ZW2-605, YRD156-ZW2-0BP - Pro SL Touchscreen Deadbolt with Z-Wave Plus (YRD156-ZW2) - Smart lockReal Living Key Free Touchscreen Deadbolt with Z-Wave (YRD120-ZW)Model IDs: YRD120-ZW-605, YRD120-ZW-619, YRD120-ZW-0BP - Real Living Key Free Touchscreen Deadbolt with Z-Wave (YRD120-ZW) - Smart lockReal Living Push Button Deadbolt with Z-Wave (YRD210-ZW)Model IDs: YRD210-ZW-605, YRD210-ZW-619, YRD210-ZW-0BP - Real Living Push Button Deadbolt with Z-Wave (YRD210-ZW) - Smart lockReal Living Push Button Lever Lock with Z-Wave (YRL210-ZW)Model IDs: YRL210-ZW-605, YRL210-ZW-619, YRL210-ZW-0BP - Real Living Push Button Lever Lock with Z-Wave (YRL210-ZW) - Smart lockUnity Entrance Lock Fire Rated with accessible compliant leverModel IDs: YUR/DEL/FR/DDA/SIL - Unity Entrance Lock Fire Rated with accessible compliant lever - Smart lockUnity Slim Smart LockModel IDs: YURSSL0460000B - Unity Slim Smart Lock - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + ASSA ABLOY Visionline Q: Does ElevateOS work with Yale? A: Yes. Yale is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with Yale in ElevateOS? A: ElevateOS supports mobile keys, guest and staff access. Q: Which property management systems work with Yale in ElevateOS? A: ElevateOS provisions Yale from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Yale app? A: Yes, for residents. ElevateOS brings Yale into your branded resident app, so residents use one app instead of two. Q: What if my Yale system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Yale access at move-out? A: Move-out revokes the resident's Yale access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Yale hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Yale through its supported interface, so the hardware stays where it is. Q: Which Yale models does ElevateOS support? A: ElevateOS supports 156 Yale devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/assa-abloy ### ElevateOS + ASSA ABLOY Visionline ASSA ABLOY Visionline mobile keys inside the ElevateOS resident app, provisioned from your PMS on move-in and revoked on move-out. Hospitality access platform, running electronic locks across hotels, residences and extended-stay properties worldwide. Residents and units sync from the PMS, so Visionline access follows move-ins and move-outs. Residents open Visionline doors from the branded app. ElevateOS connects to ASSA ABLOY Visionline through its supported interface, so the locks on your doors stay where they are. Resident records sync from the PMS, the key lands on the phone at move-in and the key is gone at move-out. Staff stop cutting fobs and chasing spreadsheets. The lease is signed in your PMS. ElevateOS provisions the ASSA ABLOY Visionline credential for the right unit and common doors. The resident opens the door from the branded app. Move-out revokes the key automatically. Verra in Boston, Massachusetts runs ASSA ABLOY Visionline through ElevateOS. Showing 12 of 17 devices Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions ASSA ABLOY Visionline from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. ASSA ABLOY Visionline is a Live ElevateOS integration in the unit locks catalog. ElevateOS supports mobile keys. ElevateOS provisions ASSA ABLOY Visionline from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings ASSA ABLOY Visionline into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's ASSA ABLOY Visionline access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to ASSA ABLOY Visionline through its supported interface, so the hardware stays where it is. ElevateOS supports 17 ASSA ABLOY Visionline devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile keys - 1The lease is signed in your PMS. - 2ElevateOS provisions the ASSA ABLOY Visionline credential for the right unit and common doors. - 3The resident opens the door from the branded app. Move-out revokes the key automatically. - Smart lockVingCard Allure - VingCard Allure - Smart lockVingCard Allure Grand - VingCard Allure Grand - Electronic cylinderVingCard C100 E-Cylinder - VingCard C100 E-Cylinder - Smart lockVingCard Classic - VingCard Classic - Smart lockVingCard Classic 6470 - VingCard Classic 6470 - Smart lockVingCard E100 - VingCard E100 - Smart lockVingCard Essence - VingCard Essence - Smart lockVingCard Essence 5470 - VingCard Essence 5470 - Smart lockVingCard Flex - VingCard Flex - Smart lockVingCard Novel - VingCard Novel - Smart lockVingCard Novel DIN - VingCard Novel DIN - Smart lockVingCard Novel SIS - VingCard Novel SIS - Smart lockVingCard Novel Tubular Deadbolt - VingCard Novel Tubular Deadbolt - Smart lockVingCard Novel Tubular Latch - VingCard Novel Tubular Latch - Exit deviceVingCard RFID Exit Device - VingCard RFID Exit Device - Smart lockVingCard Signature - VingCard Signature - Smart lockVingCard Signature 6470 - VingCard Signature 6470 - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + dormakaba - ElevateOS + igloohome - ElevateOS + Latch - ElevateOS + Rently - ElevateOS + PointCentral - ElevateOS + Schlage - ElevateOS + Yale Q: Does ElevateOS work with ASSA ABLOY Visionline? A: Yes. ASSA ABLOY Visionline is a Live ElevateOS integration in the unit locks catalog. Q: What can residents do with ASSA ABLOY Visionline in ElevateOS? A: ElevateOS supports mobile keys. Q: Which property management systems work with ASSA ABLOY Visionline in ElevateOS? A: ElevateOS provisions ASSA ABLOY Visionline from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the ASSA ABLOY Visionline app? A: Yes, for residents. ElevateOS brings ASSA ABLOY Visionline into your branded resident app, so residents use one app instead of two. Q: What if my ASSA ABLOY Visionline system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's ASSA ABLOY Visionline access at move-out? A: Move-out revokes the resident's ASSA ABLOY Visionline access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does ASSA ABLOY Visionline hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to ASSA ABLOY Visionline through its supported interface, so the hardware stays where it is. Q: Which ASSA ABLOY Visionline models does ElevateOS support? A: ElevateOS supports 17 ASSA ABLOY Visionline devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/brivo ### ElevateOS + Brivo Brivo common-door access and visitor PINs inside the resident app. Bethesda, Maryland cloud access-control company whose readers, controllers and Brivo Access platform run common-area doors across commercial and multifamily buildings. Residents sync from the PMS, so Brivo access follows move-ins and move-outs. Residents open common doors from the branded app over Bluetooth or the network. New residents are invited to Brivo access from ElevateOS. Residents create visitor PIN codes from the app. Visitor PINs keep working when the door is offline. Brivo keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through Brivo, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the Brivo credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Brivo from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Brivo is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to common doors, resident invitations, visitor PIN codes, offline PINs. ElevateOS provisions Brivo from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Brivo into your branded resident app, so residents use one app instead of two. Yes. ElevateOS supports offline access on Brivo, so residents can open the door when the network is down. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Brivo access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Brivo through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - Resident invitations - Visitor PINs - Offline PINs - 1The resident is created in your PMS. - 2ElevateOS issues the Brivo credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - Door controllerACS-SDC Single Door Controller - ACS-SDC Single Door Controller - Control panelACS300 Control Panel - ACS300 Control Panel - Control panelACS6000 Control Panel - ACS6000 Control Panel - Control panelACS6100 Series Control Panel - ACS6100 Series Control Panel - ReaderKeypad Control Panel - Keypad Control Panel - ReaderKeypad Reader - Keypad Reader - Control panelMercury MRC-LP1501 Control Panel - Mercury MRC-LP1501 Control Panel - Control panelMercury MRC-LP1502 Control Panel - Mercury MRC-LP1502 Control Panel - ReaderMullion Control Panel - Mullion Control Panel - ReaderMullion Reader - Mullion Reader - ReaderSingle Gang Control Panel - Single Gang Control Panel - ReaderSingle Gang Reader - Single Gang Reader - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Avigilon Alta - ElevateOS + Kastle - ElevateOS + HID - ElevateOS + Gatewise - ElevateOS + PDK Q: Does ElevateOS work with Brivo? A: Yes. Brivo is a Live ElevateOS integration in the access control catalog. Q: What can residents do with Brivo in ElevateOS? A: ElevateOS supports mobile access to common doors, resident invitations, visitor PIN codes, offline PINs. Q: Which property management systems work with Brivo in ElevateOS? A: ElevateOS provisions Brivo from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Brivo app? A: Yes, for residents. ElevateOS brings Brivo into your branded resident app, so residents use one app instead of two. Q: Does Brivo work without a signal? A: Yes. ElevateOS supports offline access on Brivo, so residents can open the door when the network is down. Q: What if my Brivo system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Brivo access at move-out? A: Move-out revokes the resident's Brivo access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Brivo hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Brivo through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/avigilon-alta ### ElevateOS + Avigilon Alta Avigilon Alta door access in the same app as everything else. Cloud access-control line, known for mobile-first readers and video intercom readers. Residents sync from the PMS, so Avigilon Alta access follows move-ins and move-outs. Residents open common doors from the branded app. Avigilon Alta keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through Avigilon Alta, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the Avigilon Alta credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. Vestra at UnCommons in Las Vegas, Nevada runs Avigilon Alta through ElevateOS. Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Avigilon Alta from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Avigilon Alta is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to common doors. ElevateOS provisions Avigilon Alta from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Avigilon Alta into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Avigilon Alta access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Avigilon Alta through its supported interface, so the hardware stays where it is. ElevateOS supports 7 Avigilon Alta devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - 1The resident is created in your PMS. - 2ElevateOS issues the Avigilon Alta credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - ReaderEmbedded USB Smart Reader - Embedded USB Smart Reader - ReaderMullion Smart Keypad Reader - Mullion Smart Keypad Reader - ReaderMullion Smart Reader - Mullion Smart Reader - ReaderStandard Smart Keypad Reader - Standard Smart Keypad Reader - ReaderStandard Smart Reader - Standard Smart Reader - Video intercom readerVideo Intercom Reader Pro - Video Intercom Reader Pro - Video readerVideo Reader Pro - Video Reader Pro - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Brivo - ElevateOS + Kastle - ElevateOS + HID - ElevateOS + Gatewise - ElevateOS + PDK Q: Does ElevateOS work with Avigilon Alta? A: Yes. Avigilon Alta is a Live ElevateOS integration in the access control catalog. Q: What can residents do with Avigilon Alta in ElevateOS? A: ElevateOS supports mobile access to common doors. Q: Which property management systems work with Avigilon Alta in ElevateOS? A: ElevateOS provisions Avigilon Alta from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Avigilon Alta app? A: Yes, for residents. ElevateOS brings Avigilon Alta into your branded resident app, so residents use one app instead of two. Q: What if my Avigilon Alta system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Avigilon Alta access at move-out? A: Move-out revokes the resident's Avigilon Alta access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Avigilon Alta hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Avigilon Alta through its supported interface, so the hardware stays where it is. Q: Which Avigilon Alta models does ElevateOS support? A: ElevateOS supports 7 Avigilon Alta devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/kastle ### ElevateOS + Kastle Kastle inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. Falls Church, Virginia managed access-control provider serving commercial office and multifamily buildings since 1972. Residents sync from the PMS, so Kastle access follows move-ins and move-outs. Residents open common doors from the branded app. Kastle keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through Kastle, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the Kastle credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. Shorehaven in Tempe, Arizona runs Kastle through ElevateOS. ElevateOS provisions Kastle from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Kastle is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to common doors. ElevateOS provisions Kastle from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Kastle into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Kastle access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Kastle through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - 1The resident is created in your PMS. - 2ElevateOS issues the Kastle credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Brivo - ElevateOS + Avigilon Alta - ElevateOS + HID - ElevateOS + Gatewise - ElevateOS + PDK Q: Does ElevateOS work with Kastle? A: Yes. Kastle is a Live ElevateOS integration in the access control catalog. Q: What can residents do with Kastle in ElevateOS? A: ElevateOS supports mobile access to common doors. Q: Which property management systems work with Kastle in ElevateOS? A: ElevateOS provisions Kastle from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Kastle app? A: Yes, for residents. ElevateOS brings Kastle into your branded resident app, so residents use one app instead of two. Q: What if my Kastle system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Kastle access at move-out? A: Move-out revokes the resident's Kastle access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Kastle hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Kastle through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/hid ### ElevateOS + HID HID inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. Identity and credential company, the standard behind many building readers, cards and mobile credentials. Residents sync from the PMS, so HID access follows move-ins and move-outs. Residents open common doors from the branded app. HID keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through HID, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the HID credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. ElevateOS provisions HID from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. HID is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to common doors. ElevateOS provisions HID from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings HID into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's HID access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to HID through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - 1The resident is created in your PMS. - 2ElevateOS issues the HID credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Brivo - ElevateOS + Avigilon Alta - ElevateOS + Kastle - ElevateOS + Gatewise - ElevateOS + PDK Q: Does ElevateOS work with HID? A: Yes. HID is a Live ElevateOS integration in the access control catalog. Q: What can residents do with HID in ElevateOS? A: ElevateOS supports mobile access to common doors. Q: Which property management systems work with HID in ElevateOS? A: ElevateOS provisions HID from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the HID app? A: Yes, for residents. ElevateOS brings HID into your branded resident app, so residents use one app instead of two. Q: What if my HID system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's HID access at move-out? A: Move-out revokes the resident's HID access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does HID hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to HID through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/gatewise ### ElevateOS + Gatewise Gatewise inside the ElevateOS resident app: mobile access to gates and common doors, all provisioned from your PMS. Houston gate and amenity access company founded in 2017, known for retrofit-friendly gate entry with a resident app. Residents sync from the PMS, so Gatewise access follows move-ins and move-outs. Residents open gates and common doors from the branded app. Gatewise keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through Gatewise, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the Gatewise credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. ElevateOS provisions Gatewise from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Gatewise is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to gates and common doors. ElevateOS provisions Gatewise from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Gatewise into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Gatewise access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Gatewise through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - 1The resident is created in your PMS. - 2ElevateOS issues the Gatewise credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Brivo - ElevateOS + Avigilon Alta - ElevateOS + Kastle - ElevateOS + HID - ElevateOS + PDK Q: Does ElevateOS work with Gatewise? A: Yes. Gatewise is a Live ElevateOS integration in the access control catalog. Q: What can residents do with Gatewise in ElevateOS? A: ElevateOS supports mobile access to gates and common doors. Q: Which property management systems work with Gatewise in ElevateOS? A: ElevateOS provisions Gatewise from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Gatewise app? A: Yes, for residents. ElevateOS brings Gatewise into your branded resident app, so residents use one app instead of two. Q: What if my Gatewise system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Gatewise access at move-out? A: Move-out revokes the resident's Gatewise access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Gatewise hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Gatewise through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/pdk ### ElevateOS + PDK PDK inside the ElevateOS resident app: mobile access to common doors, all provisioned from your PMS. ProdataKey, a Draper, Utah cloud access-control company whose controllers and readers run doors and gates for multifamily and commercial properties. Residents sync from the PMS, so PDK access follows move-ins and move-outs. Residents open common doors from the branded app. PDK keeps running the doors. ElevateOS puts the credential for the lobby, garage, gym and roof in the same app residents use for packages and amenities. Visitor access issues through PDK, and credentials provision and revoke from the PMS. The resident is created in your PMS. ElevateOS issues the PDK credential for the doors that resident should open. The resident taps in from the app. Move-out removes access with no manual step. Desoto Towne Center in DeSoto, Texas runs PDK through ElevateOS. ElevateOS provisions PDK from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. PDK is a Live ElevateOS integration in the access control catalog. ElevateOS supports mobile access to common doors. ElevateOS provisions PDK from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings PDK into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's PDK access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to PDK through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Mobile access - 1The resident is created in your PMS. - 2ElevateOS issues the PDK credential for the doors that resident should open. - 3The resident taps in from the app. Move-out removes access with no manual step. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + SALTO - ElevateOS + igloohome - ElevateOS + Brivo - ElevateOS + Avigilon Alta - ElevateOS + Kastle - ElevateOS + HID - ElevateOS + Gatewise Q: Does ElevateOS work with PDK? A: Yes. PDK is a Live ElevateOS integration in the access control catalog. Q: What can residents do with PDK in ElevateOS? A: ElevateOS supports mobile access to common doors. Q: Which property management systems work with PDK in ElevateOS? A: ElevateOS provisions PDK from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the PDK app? A: Yes, for residents. ElevateOS brings PDK into your branded resident app, so residents use one app instead of two. Q: What if my PDK system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's PDK access at move-out? A: Move-out revokes the resident's PDK access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does PDK hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to PDK through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/butterflymx ### ElevateOS + ButterflyMX ButterflyMX video calls and door release without a second app. New York video intercom company whose panels support entry at multifamily buildings. Resident records sync from the PMS, so ButterflyMX access follows move-ins and move-outs. Residents answer ButterflyMX video calls in the branded app and open the door during the call. Residents open ButterflyMX doors from the app, without a second app. Residents create guest PIN codes for visitors from the app. Virtual keys for guests run through the same integration. Residents answer ButterflyMX calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the ButterflyMX directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. ElevateOS provisions ButterflyMX from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. 4 apps to 1 SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. Yes. ButterflyMX is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release, guest PIN codes, virtual keys, resident directory sync. ElevateOS provisions ButterflyMX from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings ButterflyMX into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's ButterflyMX access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to ButterflyMX through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - Guest PINs - Virtual keys - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the ButterflyMX directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + Swiftlane - ElevateOS + 2N - ElevateOS + Comelit - ElevateOS + Aiphone - ElevateOS + DoorBird - ElevateOS + Akuvox Q: Does ElevateOS work with ButterflyMX? A: Yes. ButterflyMX is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with ButterflyMX in ElevateOS? A: ElevateOS supports in-app video calls, door release, guest PIN codes, virtual keys, resident directory sync. Q: Which property management systems work with ButterflyMX in ElevateOS? A: ElevateOS provisions ButterflyMX from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the ButterflyMX app? A: Yes, for residents. ElevateOS brings ButterflyMX into your branded resident app, so residents use one app instead of two. Q: What if my ButterflyMX system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's ButterflyMX access at move-out? A: Move-out revokes the resident's ButterflyMX access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does ButterflyMX hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to ButterflyMX through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/swiftlane ### ElevateOS + Swiftlane Swiftlane entry inside the ElevateOS resident app. San Francisco video intercom and access company offering face, mobile and PIN entry for multifamily and commercial buildings. Resident accounts sync every day, so access follows move-ins and move-outs. Residents open Swiftlane doors from the branded app. Residents answer Swiftlane intercom calls in the app. Residents create guest PIN codes from the app. Residents answer Swiftlane calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the Swiftlane directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. ElevateOS provisions Swiftlane from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Swiftlane is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release, guest PINs. ElevateOS provisions Swiftlane from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Swiftlane into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Swiftlane access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Swiftlane through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Door release - In-app calls - Guest PINs - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the Swiftlane directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + 2N - ElevateOS + Comelit - ElevateOS + Aiphone - ElevateOS + DoorBird - ElevateOS + Akuvox Q: Does ElevateOS work with Swiftlane? A: Yes. Swiftlane is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with Swiftlane in ElevateOS? A: ElevateOS supports in-app video calls, door release, guest PINs. Q: Which property management systems work with Swiftlane in ElevateOS? A: ElevateOS provisions Swiftlane from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Swiftlane app? A: Yes, for residents. ElevateOS brings Swiftlane into your branded resident app, so residents use one app instead of two. Q: What if my Swiftlane system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Swiftlane access at move-out? A: Move-out revokes the resident's Swiftlane access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Swiftlane hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Swiftlane through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/2n ### ElevateOS + 2N 2N intercom calls and door release from the resident app. Prague intercom manufacturer, maker of the IP Verso, IP Style and Access Unit lines. Residents sync from the PMS, so 2N access follows move-ins and move-outs. Residents answer 2N video calls in the branded app. Residents open the door from the app, without a second app. Residents answer 2N calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the 2N directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. Verra in Boston, Massachusetts runs 2N through ElevateOS. Showing 12 of 27 devices Model IDs: 02262-001 Model IDs: 02776-001, 02777-001 Model IDs: 02774-001, 02775-001 Model IDs: 9155301CS, 9155301CF, 9155301CBS, 9155301CBF Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions 2N from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. 2N is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release. ElevateOS provisions 2N from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings 2N into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's 2N access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to 2N through its supported interface, so the hardware stays where it is. ElevateOS supports 27 2N devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the 2N directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - Access unitAccess Unit - Access Unit - Access unitAccess Unit 2.0 Touch KeypadModel IDs: 02262-001 - Access Unit 2.0 Touch Keypad - Access unitAccess Unit 2.0 Touch Keypad, Bluetooth & RFIDModel IDs: 02776-001, 02777-001 - Access Unit 2.0 Touch Keypad, Bluetooth & RFID - Access unitAccess Unit 2.0 Touch Keypad, RFIDModel IDs: 02774-001, 02775-001 - Access Unit 2.0 Touch Keypad, RFID - IntercomIP Base - IP Base - IntercomIP Force - IP Force - Emergency intercomIP Safety - IP Safety - IntercomIP SoloModel IDs: 9155301CS, 9155301CF, 9155301CBS, 9155301CBF - IP Solo - IntercomIP Style - IP Style - IntercomIP Verso (Bluetooth) - IP Verso (Bluetooth) - IntercomIP Verso (Bluetooth/RFID Reader) - IP Verso (Bluetooth/RFID Reader) - IntercomIP Verso (Buttons) - IP Verso (Buttons) - IntercomIP Verso (Card Reader & Keypad) - IP Verso (Card Reader & Keypad) - IntercomIP Verso (Example Module Configuration) - IP Verso (Example Module Configuration) - IntercomIP Verso (Keypad) - IP Verso (Keypad) - IntercomIP Verso (RFID Keypad) - IP Verso (RFID Keypad) - IntercomIP Verso (RFID Reader & Keypad) - IP Verso (RFID Reader & Keypad) - IntercomIP Verso (RFID Reader) - IP Verso (RFID Reader) - IntercomIP Verso (Touch Display & Bluetooth) - IP Verso (Touch Display & Bluetooth) - IntercomIP Verso (Touch Display & Bluetooth/RFID Reader) - IP Verso (Touch Display & Bluetooth/RFID Reader) - IntercomIP Verso (Touch Display & Fingerprint Reader & Bluetooth) - IP Verso (Touch Display & Fingerprint Reader & Bluetooth) - IntercomIP Verso (Touch Display & Keypad with RFID) - IP Verso (Touch Display & Keypad with RFID) - IntercomIP Verso (Touch Display & RFID Reader) - IP Verso (Touch Display & RFID Reader) - IntercomIP Verso (Touch Display) - IP Verso (Touch Display) - IntercomIP Verso (Touch Keypad) - IP Verso (Touch Keypad) - IntercomIP Verso 2.0 - IP Verso 2.0 - IntercomLTE Verso - LTE Verso - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + Swiftlane - ElevateOS + Comelit - ElevateOS + Aiphone - ElevateOS + DoorBird - ElevateOS + Akuvox Q: Does ElevateOS work with 2N? A: Yes. 2N is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with 2N in ElevateOS? A: ElevateOS supports in-app video calls, door release. Q: Which property management systems work with 2N in ElevateOS? A: ElevateOS provisions 2N from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the 2N app? A: Yes, for residents. ElevateOS brings 2N into your branded resident app, so residents use one app instead of two. Q: What if my 2N system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's 2N access at move-out? A: Move-out revokes the resident's 2N access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does 2N hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to 2N through its supported interface, so the hardware stays where it is. Q: Which 2N models does ElevateOS support? A: ElevateOS supports 27 2N devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/comelit ### ElevateOS + Comelit Comelit video entry connected to ElevateOS. Italian intercom and video-entry manufacturer founded in 1956, known for the Ultra, Ikall, Quadra and Visto door stations. Residents sync from the PMS, so Comelit access follows move-ins and move-outs. Residents answer Comelit video calls in the branded app. Residents open the door from the app, without a second app. Residents answer Comelit calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the Comelit directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Comelit from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Comelit is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release. ElevateOS provisions Comelit from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Comelit into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Comelit access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Comelit through its supported interface, so the hardware stays where it is. ElevateOS supports 10 Comelit devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the Comelit directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - Intercom3One6 - 3One6 - IntercomCiao - Ciao - IntercomEmergency - Emergency - IntercomIkall - Ikall - IntercomQuadra - Quadra - IntercomRoma - Roma - IntercomSwitch - Switch - IntercomUltra - Ultra - IntercomVandalcom - Vandalcom - IntercomVisto - Visto - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + Swiftlane - ElevateOS + 2N - ElevateOS + Aiphone - ElevateOS + DoorBird - ElevateOS + Akuvox Q: Does ElevateOS work with Comelit? A: Yes. Comelit is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with Comelit in ElevateOS? A: ElevateOS supports in-app video calls, door release. Q: Which property management systems work with Comelit in ElevateOS? A: ElevateOS provisions Comelit from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Comelit app? A: Yes, for residents. ElevateOS brings Comelit into your branded resident app, so residents use one app instead of two. Q: What if my Comelit system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Comelit access at move-out? A: Move-out revokes the resident's Comelit access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Comelit hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Comelit through its supported interface, so the hardware stays where it is. Q: Which Comelit models does ElevateOS support? A: ElevateOS supports 10 Comelit devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/aiphone ### ElevateOS + Aiphone Aiphone intercoms answered from the resident app. Japanese intercom manufacturer founded in 1948, with its North American headquarters in Redmond, Washington, known for commercial and multifamily video entry. Residents sync from the PMS, so Aiphone access follows move-ins and move-outs. Residents answer Aiphone video calls in the branded app. Residents open the door from the app, without a second app. Residents answer Aiphone calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the Aiphone directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. ElevateOS provisions Aiphone from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Aiphone is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release. ElevateOS provisions Aiphone from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Aiphone into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Aiphone access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Aiphone through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the Aiphone directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + Swiftlane - ElevateOS + 2N - ElevateOS + Comelit - ElevateOS + DoorBird - ElevateOS + Akuvox Q: Does ElevateOS work with Aiphone? A: Yes. Aiphone is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with Aiphone in ElevateOS? A: ElevateOS supports in-app video calls, door release. Q: Which property management systems work with Aiphone in ElevateOS? A: ElevateOS provisions Aiphone from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Aiphone app? A: Yes, for residents. ElevateOS brings Aiphone into your branded resident app, so residents use one app instead of two. Q: What if my Aiphone system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Aiphone access at move-out? A: Move-out revokes the resident's Aiphone access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Aiphone hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Aiphone through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/doorbird ### ElevateOS + DoorBird DoorBird video entry inside ElevateOS. Berlin maker of IP video door stations and call boxes with open APIs. Residents sync from the PMS, so DoorBird access follows move-ins and move-outs. Residents answer DoorBird video calls in the branded app. Residents open the door from the app, without a second app. Residents answer DoorBird calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the DoorBird directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions DoorBird from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. DoorBird is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release. ElevateOS provisions DoorBird from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings DoorBird into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's DoorBird access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to DoorBird through its supported interface, so the hardware stays where it is. ElevateOS supports 1 DoorBird devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the DoorBird directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - IntercomD101S Call Box - D101S Call Box - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + Swiftlane - ElevateOS + 2N - ElevateOS + Comelit - ElevateOS + Aiphone - ElevateOS + Akuvox Q: Does ElevateOS work with DoorBird? A: Yes. DoorBird is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with DoorBird in ElevateOS? A: ElevateOS supports in-app video calls, door release. Q: Which property management systems work with DoorBird in ElevateOS? A: ElevateOS provisions DoorBird from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the DoorBird app? A: Yes, for residents. ElevateOS brings DoorBird into your branded resident app, so residents use one app instead of two. Q: What if my DoorBird system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's DoorBird access at move-out? A: Move-out revokes the resident's DoorBird access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does DoorBird hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to DoorBird through its supported interface, so the hardware stays where it is. Q: Which DoorBird models does ElevateOS support? A: ElevateOS supports 1 DoorBird devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/akuvox ### ElevateOS + Akuvox Akuvox intercoms with in-app calling and door release. Xiamen intercom and access manufacturer known for the E and R series door phones and X9 series entry panels. Residents sync from the PMS, so Akuvox access follows move-ins and move-outs. Residents answer Akuvox video calls in the branded app. Residents open the door from the app, without a second app. Residents create guest PIN codes from the app. Residents answer Akuvox calls and release the door from the ElevateOS app. The panel stays on the wall. The extra login disappears. The resident directory syncs from the PMS so new residents are reachable on day one. The resident moves in on the PMS. ElevateOS adds the resident to the Akuvox directory. Visitors call the panel and the resident answers in the app. Move-out removes the listing. Showing 12 of 13 devices Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Akuvox from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Akuvox is a Live ElevateOS integration in the intercoms & video entry catalog. ElevateOS supports in-app video calls, door release, guest PINs. ElevateOS provisions Akuvox from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Akuvox into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Move-out revokes the resident's Akuvox access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. No. ElevateOS connects to Akuvox through its supported interface, so the hardware stays where it is. ElevateOS supports 13 Akuvox devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Video calls - Door release - Guest PINs - 1The resident moves in on the PMS. - 2ElevateOS adds the resident to the Akuvox directory. - 3Visitors call the panel and the resident answers in the app. Move-out removes the listing. - IntercomE11 - E11 - IntercomE12 - E12 - IntercomE16 - E16 - IntercomE18 - E18 - IntercomR20A - R20A - IntercomR20B - R20B - IntercomR20K - R20K - IntercomR26 - R26 - IntercomR27 - R27 - IntercomR28 - R28 - IntercomX912 - X912 - IntercomX916 - X916 - IntercomR29 - R29 - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + ButterflyMX - ElevateOS + Swiftlane - ElevateOS + 2N - ElevateOS + Comelit - ElevateOS + Aiphone - ElevateOS + DoorBird Q: Does ElevateOS work with Akuvox? A: Yes. Akuvox is a Live ElevateOS integration in the intercoms & video entry catalog. Q: What can residents do with Akuvox in ElevateOS? A: ElevateOS supports in-app video calls, door release, guest PINs. Q: Which property management systems work with Akuvox in ElevateOS? A: ElevateOS provisions Akuvox from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Akuvox app? A: Yes, for residents. ElevateOS brings Akuvox into your branded resident app, so residents use one app instead of two. Q: What if my Akuvox system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: What happens to a resident's Akuvox access at move-out? A: Move-out revokes the resident's Akuvox access automatically. Resident records sync from the PMS, so access starts at move-in and ends at move-out. Q: Does Akuvox hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Akuvox through its supported interface, so the hardware stays where it is. Q: Which Akuvox models does ElevateOS support? A: ElevateOS supports 13 Akuvox devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/ecobee ### ElevateOS + ecobee ecobee thermostat control from the resident app. Toronto smart thermostat company, maker of the Smart Thermostat Premium, Enhanced, Essential and ecobee3 lite. Units sync from the PMS, so thermostat control follows move-ins and move-outs. Residents set the temperature from the branded app. Residents set the temperature on ecobee from the same app that opens their door. Staff get the alerts and settings they need for vacant units and turns. Nobody downloads a separate thermostat app. The ecobee device is linked to the unit in ElevateOS. The resident gets thermostat control in the app at move-in. Move-out hands control back to the property for the turn. Misora in San Jose, California runs ecobee through ElevateOS. Model IDs: EB-STATE3LT-02 Model IDs: EB-STATE6LC-01 Model IDs: EB-STATE7-01 Model IDs: EB-STATE6P-01 Model IDs: EB-STATE6C-01 Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions ecobee from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. ecobee is a Live ElevateOS integration in the thermostats & smart home catalog. ElevateOS supports thermostat control from the resident app. ElevateOS provisions ecobee from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings ecobee into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to ecobee through its supported interface, so the hardware stays where it is. ElevateOS supports 5 ecobee devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Unit sync - Thermostat control - 1The ecobee device is linked to the unit in ElevateOS. - 2The resident gets thermostat control in the app at move-in. - 3Move-out hands control back to the property for the turn. - Thermostatecobee3 liteModel IDs: EB-STATE3LT-02 - ecobee3 lite - ThermostatSmart Thermostat EnhancedModel IDs: EB-STATE6LC-01 - Smart Thermostat Enhanced - ThermostatSmart Thermostat EssentialModel IDs: EB-STATE7-01 - Smart Thermostat Essential - ThermostatSmart Thermostat PremiumModel IDs: EB-STATE6P-01 - Smart Thermostat Premium - ThermostatSmart Thermostat with voice controlModel IDs: EB-STATE6C-01 - Smart Thermostat with voice control - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + PointCentral - ElevateOS + Honeywell - ElevateOS + Google Nest - ElevateOS + Daikin - ElevateOS + CoolAutomation Q: Does ElevateOS work with ecobee? A: Yes. ecobee is a Live ElevateOS integration in the thermostats & smart home catalog. Q: What can residents do with ecobee in ElevateOS? A: ElevateOS supports thermostat control from the resident app. Q: Which property management systems work with ecobee in ElevateOS? A: ElevateOS provisions ecobee from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the ecobee app? A: Yes, for residents. ElevateOS brings ecobee into your branded resident app, so residents use one app instead of two. Q: What if my ecobee system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does ecobee hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to ecobee through its supported interface, so the hardware stays where it is. Q: Which ecobee models does ElevateOS support? A: ElevateOS supports 5 ecobee devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/honeywell ### ElevateOS + Honeywell Honeywell thermostats and Wi-Fi leak detectors connected to ElevateOS. Honeywell Home thermostats, including the T5, T6, T9 and T10 lines, plus Wi-Fi leak detectors. Units sync from the PMS, so thermostat control follows move-ins and move-outs. Residents set the temperature from the branded app. Any Wi-Fi Honeywell leak detector sends alerts to residents and staff. Residents set the temperature on Honeywell from the same app that opens their door. Staff get the alerts and settings they need for vacant units and turns. Nobody downloads a separate thermostat app. The Honeywell device is linked to the unit in ElevateOS. The resident gets thermostat control in the app at move-in. Move-out hands control back to the property for the turn. Shorehaven in Tempe, Arizona runs Honeywell through ElevateOS. Showing 12 of 14 devices Model IDs: DC6000WF1001/U Model IDs: TH8732WFH5004/U Model IDs: TH6320ZW2007 Model IDs: THX321WFS2001W/U Model IDs: THX321WF3003W/U Model IDs: THX321WFS3001W Model IDs: RCHT8610WF2006/U Model IDs: TH6220WF2006/U Model IDs: RCHT9610WFSW2003/U Model IDs: THX1200B6, THX1200B8S, YTHX1200B6, YTHX1200B8, THX1200W5, THX1200W7S, YTHX1200W5, YTHX1200W7 Model IDs: TH2110WF4008, TH2320WF4010, TH2320WF4011 Model IDs: RTH2CWF/U Model IDs: X7SMC4B/U, X7SWF3W/U Model IDs: X8VMC8B/U, X8VWF10B/U, X8VMC9W/U, X8VWF7W/U Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Honeywell from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Honeywell is a Live ElevateOS integration in the thermostats & smart home catalog. ElevateOS supports thermostat control from the resident app, leak alerts to residents and staff from any Wi-Fi Honeywell leak detector. ElevateOS provisions Honeywell from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Honeywell into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Honeywell through its supported interface, so the hardware stays where it is. ElevateOS supports 14 Honeywell devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Unit sync - Thermostat control - Leak alerts - 1The Honeywell device is linked to the unit in ElevateOS. - 2The resident gets thermostat control in the app at move-in. - 3Move-out hands control back to the property for the turn. - ThermostatD6 Pro Wi-Fi Ductless Controller ThermostatModel IDs: DC6000WF1001/U - D6 Pro Wi-Fi Ductless Controller Thermostat - ThermostatHoneywell Home Round Smart ThermostatModel IDs: TH8732WFH5004/U - Honeywell Home Round Smart Thermostat - ThermostatHoneywell Home T6 Programmable ThermostatModel IDs: TH6320ZW2007 - Honeywell Home T6 Programmable Thermostat - ThermostatT10 Pro Smart Thermostat with RedLINK room sensorModel IDs: THX321WFS2001W/U - T10 Pro Smart Thermostat with RedLINK room sensor - ThermostatT10+ Pro Smart Thermostat with RedLINK 3.0, no sensorModel IDs: THX321WF3003W/U - T10+ Pro Smart Thermostat with RedLINK 3.0, no sensor - ThermostatT10+ Pro Smart Thermostat with RedLINK 3.0 with room sensorModel IDs: THX321WFS3001W - T10+ Pro Smart Thermostat with RedLINK 3.0 with room sensor - ThermostatT5 Smart Thermostat without C-wire adapterModel IDs: RCHT8610WF2006/U - T5 Smart Thermostat without C-wire adapter - ThermostatT6 Pro Smart Thermostat Multi-stage 2 Heat/2 CoolModel IDs: TH6220WF2006/U - T6 Pro Smart Thermostat Multi-stage 2 Heat/2 Cool - ThermostatT9 Smart Thermostat with SensorModel IDs: RCHT9610WFSW2003/U - T9 Smart Thermostat with Sensor - ThermostatElitePRO S1200 Smart ThermostatModel IDs: THX1200B6, THX1200B8S, YTHX1200B6, YTHX1200B8, THX1200W5, THX1200W7S, YTHX1200W5, YTHX1200W7 - ElitePRO S1200 Smart Thermostat - ThermostatFocus PRO S200 Smart WiFi ThermostatModel IDs: TH2110WF4008, TH2320WF4010, TH2320WF4011 - Focus PRO S200 Smart WiFi Thermostat - ThermostatX2S Smart ThermostatModel IDs: RTH2CWF/U - X2S Smart Thermostat - ThermostatX7S Smart ThermostatModel IDs: X7SMC4B/U, X7SWF3W/U - X7S Smart Thermostat - ThermostatX8S Smart ThermostatModel IDs: X8VMC8B/U, X8VWF10B/U, X8VMC9W/U, X8VWF7W/U - X8S Smart Thermostat - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + PointCentral - ElevateOS + ecobee - ElevateOS + Google Nest - ElevateOS + Daikin - ElevateOS + CoolAutomation Q: Does ElevateOS work with Honeywell? A: Yes. Honeywell is a Live ElevateOS integration in the thermostats & smart home catalog. Q: What can residents do with Honeywell in ElevateOS? A: ElevateOS supports thermostat control from the resident app, leak alerts to residents and staff from any Wi-Fi Honeywell leak detector. Q: Which property management systems work with Honeywell in ElevateOS? A: ElevateOS provisions Honeywell from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Honeywell app? A: Yes, for residents. ElevateOS brings Honeywell into your branded resident app, so residents use one app instead of two. Q: What if my Honeywell system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Honeywell hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Honeywell through its supported interface, so the hardware stays where it is. Q: Which Honeywell models does ElevateOS support? A: ElevateOS supports 14 Honeywell devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/google-nest ### ElevateOS + Google Nest Google Nest thermostats controlled next to the front door key. Thermostat line, from the Nest Learning Thermostat to the Nest Thermostat and Thermostat E. Units sync from the PMS, so thermostat control follows move-ins and move-outs. Residents set the temperature from the branded app. Residents set the temperature on Google Nest from the same app that opens their door. Staff get the alerts and settings they need for vacant units and turns. Nobody downloads a separate thermostat app. The Google Nest device is linked to the unit in ElevateOS. The resident gets thermostat control in the app at move-in. Move-out hands control back to the property for the turn. Simone in San Diego, California runs Google Nest through ElevateOS. Model IDs: CE911542 Model IDs: T100577 Model IDs: T200577 Model IDs: T3008US, T3017US, T3018US, T3021US, T3032US, T3016US Model IDs: GA02082-US Model IDs: T4000ES Supported functions vary by device, configuration and integration. ElevateOS confirms the model and setup for your building before activation. ElevateOS provisions Google Nest from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Google Nest is a Live ElevateOS integration in the thermostats & smart home catalog. ElevateOS supports thermostat control from the resident app. ElevateOS provisions Google Nest from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Google Nest into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Google Nest through its supported interface, so the hardware stays where it is. ElevateOS supports 6 Google Nest devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Unit sync - Thermostat control - 1The Google Nest device is linked to the unit in ElevateOS. - 2The resident gets thermostat control in the app at move-in. - 3Move-out hands control back to the property for the turn. - ThermostatLearning Thermostat 4th GenerationModel IDs: CE911542 - Learning Thermostat 4th Generation - ThermostatLearning Thermostat 1st GenerationModel IDs: T100577 - Learning Thermostat 1st Generation - ThermostatLearning Thermostat 2nd GenerationModel IDs: T200577 - Learning Thermostat 2nd Generation - ThermostatLearning Thermostat 3rd GenerationModel IDs: T3008US, T3017US, T3018US, T3021US, T3032US, T3016US - Learning Thermostat 3rd Generation - ThermostatNest ThermostatModel IDs: GA02082-US - Nest Thermostat - ThermostatNest Thermostat EModel IDs: T4000ES - Nest Thermostat E - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + PointCentral - ElevateOS + ecobee - ElevateOS + Honeywell - ElevateOS + Daikin - ElevateOS + CoolAutomation Q: Does ElevateOS work with Google Nest? A: Yes. Google Nest is a Live ElevateOS integration in the thermostats & smart home catalog. Q: What can residents do with Google Nest in ElevateOS? A: ElevateOS supports thermostat control from the resident app. Q: Which property management systems work with Google Nest in ElevateOS? A: ElevateOS provisions Google Nest from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Google Nest app? A: Yes, for residents. ElevateOS brings Google Nest into your branded resident app, so residents use one app instead of two. Q: What if my Google Nest system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Google Nest hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Google Nest through its supported interface, so the hardware stays where it is. Q: Which Google Nest models does ElevateOS support? A: ElevateOS supports 6 Google Nest devices, listed on this page with their model IDs. Supported functions vary by device and configuration, and ElevateOS confirms the model and setup before activation. https://www.elevateos.com/integrations/daikin ### ElevateOS + Daikin Daikin climate control inside the ElevateOS app. Osaka-based HVAC manufacturer with North American headquarters in Texas. Units sync from the PMS, so thermostat control follows move-ins and move-outs. Residents set the temperature from the branded app. Residents set the temperature on Daikin from the same app that opens their door. Staff get the alerts and settings they need for vacant units and turns. Nobody downloads a separate thermostat app. The Daikin device is linked to the unit in ElevateOS. The resident gets thermostat control in the app at move-in. Move-out hands control back to the property for the turn. Verra in Boston, Massachusetts runs Daikin through ElevateOS. ElevateOS provisions Daikin from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Daikin is a Live ElevateOS integration in the thermostats & smart home catalog. ElevateOS supports thermostat control from the resident app. ElevateOS provisions Daikin from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Daikin into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Daikin through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Unit sync - Thermostat control - 1The Daikin device is linked to the unit in ElevateOS. - 2The resident gets thermostat control in the app at move-in. - 3Move-out hands control back to the property for the turn. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + PointCentral - ElevateOS + ecobee - ElevateOS + Honeywell - ElevateOS + Google Nest - ElevateOS + CoolAutomation Q: Does ElevateOS work with Daikin? A: Yes. Daikin is a Live ElevateOS integration in the thermostats & smart home catalog. Q: What can residents do with Daikin in ElevateOS? A: ElevateOS supports thermostat control from the resident app. Q: Which property management systems work with Daikin in ElevateOS? A: ElevateOS provisions Daikin from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Daikin app? A: Yes, for residents. ElevateOS brings Daikin into your branded resident app, so residents use one app instead of two. Q: What if my Daikin system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Daikin hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Daikin through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/coolautomation ### ElevateOS + CoolAutomation VRF and HVAC control through CoolAutomation. Israeli HVAC integration company whose controllers bring VRF and split systems onto IP networks. Units sync from the PMS, so HVAC control follows move-ins and move-outs. Residents control VRF and HVAC systems from the branded app. Residents set the temperature on CoolAutomation from the same app that opens their door. Staff get the alerts and settings they need for vacant units and turns. Nobody downloads a separate thermostat app. The CoolAutomation device is linked to the unit in ElevateOS. The resident gets thermostat control in the app at move-in. Move-out hands control back to the property for the turn. ElevateOS provisions CoolAutomation from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. CoolAutomation is a Live ElevateOS integration in the thermostats & smart home catalog. ElevateOS supports vRF and HVAC control from the resident app. ElevateOS provisions CoolAutomation from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings CoolAutomation into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to CoolAutomation through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Unit sync - VRF and HVAC control - 1The CoolAutomation device is linked to the unit in ElevateOS. - 2The resident gets thermostat control in the app at move-in. - 3Move-out hands control back to the property for the turn. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + PointCentral - ElevateOS + ecobee - ElevateOS + Honeywell - ElevateOS + Google Nest - ElevateOS + Daikin Q: Does ElevateOS work with CoolAutomation? A: Yes. CoolAutomation is a Live ElevateOS integration in the thermostats & smart home catalog. Q: What can residents do with CoolAutomation in ElevateOS? A: ElevateOS supports vRF and HVAC control from the resident app. Q: Which property management systems work with CoolAutomation in ElevateOS? A: ElevateOS provisions CoolAutomation from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the CoolAutomation app? A: Yes, for residents. ElevateOS brings CoolAutomation into your branded resident app, so residents use one app instead of two. Q: What if my CoolAutomation system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does CoolAutomation hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to CoolAutomation through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/luxer-one ### ElevateOS + Luxer One Luxer One pickup codes and notifications in the resident app. Sacramento-area package locker company with lockers and package rooms across multifamily, retail and offices. Residents sync from the PMS, so every package reaches the right person. When a carrier drops a package, the resident gets a notification in the branded app. The locker pickup code appears in the app, so residents don't need a second app. When the resident collects the package, it is marked as received. Luxer One keeps handling the lockers. ElevateOS sends the delivery notification and the pickup code inside the resident app, next to everything else in the building. Residents stop asking the front desk where their package went. A carrier drops a package in the Luxer One locker. ElevateOS notifies the resident in the app with the pickup code. The resident picks up. The record closes on its own. ElevateOS provisions Luxer One from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Luxer One is a Live ElevateOS integration in the package lockers catalog. ElevateOS supports locker notifications and pickup codes in the resident app. ElevateOS provisions Luxer One from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Luxer One into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Luxer One through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Pickup notifications - Pickup codes - Received status - 1A carrier drops a package in the Luxer One locker. - 2ElevateOS notifies the resident in the app with the pickup code. - 3The resident picks up. The record closes on its own. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + Parcel Pending - ElevateOS + Package Concierge - ElevateOS + Hello Package Q: Does ElevateOS work with Luxer One? A: Yes. Luxer One is a Live ElevateOS integration in the package lockers catalog. Q: What can residents do with Luxer One in ElevateOS? A: ElevateOS supports locker notifications and pickup codes in the resident app. Q: Which property management systems work with Luxer One in ElevateOS? A: ElevateOS provisions Luxer One from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Luxer One app? A: Yes, for residents. ElevateOS brings Luxer One into your branded resident app, so residents use one app instead of two. Q: What if my Luxer One system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Luxer One hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Luxer One through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/parcel-pending ### ElevateOS + Parcel Pending Parcel Pending lockers without a second app. Package locker brand, based in Irvine, California, widely installed in multifamily and university housing. Residents sync from the PMS, so every package reaches the right person. When a carrier drops a package, the resident gets a notification in the branded app. The locker confirmation code appears in the app, so residents don't need a second app. Packages left too long are flagged as expired, so staff can follow up. Parcel Pending keeps handling the lockers. ElevateOS sends the delivery notification and the pickup code inside the resident app, next to everything else in the building. Residents stop asking the front desk where their package went. A carrier drops a package in the Parcel Pending locker. ElevateOS notifies the resident in the app with the pickup code. The resident picks up. The record closes on its own. ElevateOS provisions Parcel Pending from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Parcel Pending is a Live ElevateOS integration in the package lockers catalog. ElevateOS supports locker notifications and pickup codes in the resident app. ElevateOS provisions Parcel Pending from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Parcel Pending into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Parcel Pending through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Package notifications - Confirmation codes - Expired packages - 1A carrier drops a package in the Parcel Pending locker. - 2ElevateOS notifies the resident in the app with the pickup code. - 3The resident picks up. The record closes on its own. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + Luxer One - ElevateOS + Package Concierge - ElevateOS + Hello Package Q: Does ElevateOS work with Parcel Pending? A: Yes. Parcel Pending is a Live ElevateOS integration in the package lockers catalog. Q: What can residents do with Parcel Pending in ElevateOS? A: ElevateOS supports locker notifications and pickup codes in the resident app. Q: Which property management systems work with Parcel Pending in ElevateOS? A: ElevateOS provisions Parcel Pending from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Parcel Pending app? A: Yes, for residents. ElevateOS brings Parcel Pending into your branded resident app, so residents use one app instead of two. Q: What if my Parcel Pending system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Parcel Pending hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Parcel Pending through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/package-concierge ### ElevateOS + Package Concierge Package Concierge inside the ElevateOS resident app: locker notifications and pickup codes in the resident app, all provisioned from your PMS. Massachusetts-based package locker company, serving multifamily and commercial buildings. Residents sync from the PMS, so every package reaches the right person. When a carrier drops a package, the resident gets a notification in the branded app. The locker pickup code appears in the app, so residents don't need a second app. Package Concierge keeps handling the lockers. ElevateOS sends the delivery notification and the pickup code inside the resident app, next to everything else in the building. Residents stop asking the front desk where their package went. A carrier drops a package in the Package Concierge locker. ElevateOS notifies the resident in the app with the pickup code. The resident picks up. The record closes on its own. Tempo at Riverpark in Oxnard, California runs Package Concierge through ElevateOS. ElevateOS provisions Package Concierge from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Package Concierge is a Live ElevateOS integration in the package lockers catalog. ElevateOS supports locker notifications and pickup codes in the resident app. ElevateOS provisions Package Concierge from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Package Concierge into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Package Concierge through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Locker notifications - Pickup codes - 1A carrier drops a package in the Package Concierge locker. - 2ElevateOS notifies the resident in the app with the pickup code. - 3The resident picks up. The record closes on its own. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + Luxer One - ElevateOS + Parcel Pending - ElevateOS + Hello Package Q: Does ElevateOS work with Package Concierge? A: Yes. Package Concierge is a Live ElevateOS integration in the package lockers catalog. Q: What can residents do with Package Concierge in ElevateOS? A: ElevateOS supports locker notifications and pickup codes in the resident app. Q: Which property management systems work with Package Concierge in ElevateOS? A: ElevateOS provisions Package Concierge from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Package Concierge app? A: Yes, for residents. ElevateOS brings Package Concierge into your branded resident app, so residents use one app instead of two. Q: What if my Package Concierge system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Package Concierge hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Package Concierge through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/hello-package ### ElevateOS + Hello Package Hello Package delivery notifications and pickup codes inside the ElevateOS resident app, so residents never need a second locker app. Atlanta package management company offering lockers and package room technology for apartment communities. Residents sync from the PMS, so every package reaches the right person. When a carrier drops a package, the resident gets a notification in the branded app. The locker pickup code appears in the app, so residents don't need a second app. Hello Package keeps handling the lockers. ElevateOS sends the delivery notification and the pickup code inside the resident app, next to everything else in the building. Residents stop asking the front desk where their package went. A carrier drops a package in the Hello Package locker. ElevateOS notifies the resident in the app with the pickup code. The resident picks up. The record closes on its own. Wellory Living in Huntsville, Alabama runs Hello Package through ElevateOS. ElevateOS provisions Hello Package from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Hello Package is a Live ElevateOS integration in the package lockers catalog. ElevateOS supports locker notifications and pickup codes in the resident app. ElevateOS provisions Hello Package from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Hello Package into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Hello Package through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Locker notifications - Pickup codes - 1A carrier drops a package in the Hello Package locker. - 2ElevateOS notifies the resident in the app with the pickup code. - 3The resident picks up. The record closes on its own. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed - ElevateOS + Luxer One - ElevateOS + Parcel Pending - ElevateOS + Package Concierge Q: Does ElevateOS work with Hello Package? A: Yes. Hello Package is a Live ElevateOS integration in the package lockers catalog. Q: What can residents do with Hello Package in ElevateOS? A: ElevateOS supports locker notifications and pickup codes in the resident app. Q: Which property management systems work with Hello Package in ElevateOS? A: ElevateOS provisions Hello Package from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Hello Package app? A: Yes, for residents. ElevateOS brings Hello Package into your branded resident app, so residents use one app instead of two. Q: What if my Hello Package system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Hello Package hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Hello Package through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/otis ### ElevateOS + Otis Call the Otis elevator and reach your floor from the app. Farmington, Connecticut elevator and escalator company founded in 1853. Residents sync from the PMS, so elevator access follows move-ins and move-outs. Residents call the elevator and reach their floor from the branded app. Residents call the Otis car and reach their floor from the app. Floor access follows the resident record from the PMS, so it starts at move-in and stops at move-out. The resident record syncs from your PMS. ElevateOS grants floor access on Otis. The resident calls the car from the app. Move-out removes access. 700 River in Austin, Texas runs Otis through ElevateOS. ElevateOS provisions Otis from 7 PMS platforms, or from ElevateOS CRM when the community runs without a PMS. Either way, one system stays the source of truth for who lives where. No PMS? ElevateOS CRM runs standalone as the community's own resident CRM. HOAs, condos and strata often run it this way. Yes. Otis is a Live ElevateOS integration in the elevators catalog. ElevateOS supports call the elevator and reach your floor from the resident app. ElevateOS provisions Otis from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Yes, for residents. ElevateOS brings Otis into your branded resident app, so residents use one app instead of two. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. No. ElevateOS connects to Otis through its supported interface, so the hardware stays where it is. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident sync - Elevator calls - 1The resident record syncs from your PMS. - 2ElevateOS grants floor access on Otis. - 3The resident calls the car from the app. Move-out removes access. - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRIOn request - ElevateOS CRMNo PMS needed Q: Does ElevateOS work with Otis? A: Yes. Otis is a Live ElevateOS integration in the elevators catalog. Q: What can residents do with Otis in ElevateOS? A: ElevateOS supports call the elevator and reach your floor from the resident app. Q: Which property management systems work with Otis in ElevateOS? A: ElevateOS provisions Otis from Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM instead. Q: Does ElevateOS replace the Otis app? A: Yes, for residents. ElevateOS brings Otis into your branded resident app, so residents use one app instead of two. Q: What if my Otis system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Q: Does Otis hardware need to be replaced or reprogrammed? A: No. ElevateOS connects to Otis through its supported interface, so the hardware stays where it is. https://www.elevateos.com/integrations/yardi ### ElevateOS + Yardi Two-way sync of residents and leases, credentials pushed to your locks, work orders written back. Keep Yardi. Upgrade the app. The Hadley: Package lockers and the front door on one screen. Three apps became one. ElevateOS sits on top of Yardi. Residents, leases and applicants sync two-way. Credentials flow from Yardi to the locks and readers. Work orders write back where Yardi supports it. Sync logs show your IT team exactly what moved and when. Yes. Yardi is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents and leases, custom records, credentials provisioned to the access system, work order write-back, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents and leases - custom records - credentials provisioned to the access system - work order write-back - sync logs - 1A resident, lease or move-out changes in Yardi. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to Yardi where supported. - ElevateOS + Entrata - ElevateOS + RealPage - ElevateOS + ResMan - ElevateOS + AppFolio - ElevateOS + Rent Manager - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with Yardi? A: Yes. Yardi is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with Yardi in ElevateOS? A: ElevateOS supports two-way sync of residents and leases, custom records, credentials provisioned to the access system, work order write-back, sync logs. Q: What if my Yardi system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/entrata ### ElevateOS + Entrata Entrata residents and leases synced two-way with ElevateOS. A 600-unit Chicago high-rise: Monthly amenity income from $6,800 to $17,000+. ElevateOS sits on top of Entrata. Residents, leases and applicants sync two-way. Credentials flow from Entrata to the locks and readers. Work orders write back where Entrata supports it. Sync logs show your IT team exactly what moved and when. Yes. Entrata is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents and leases, category and location filters, work order write-back, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents and leases - category and location filters - work order write-back - sync logs - 1A resident, lease or move-out changes in Entrata. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to Entrata where supported. - ElevateOS + Yardi - ElevateOS + RealPage - ElevateOS + ResMan - ElevateOS + AppFolio - ElevateOS + Rent Manager - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with Entrata? A: Yes. Entrata is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with Entrata in ElevateOS? A: ElevateOS supports two-way sync of residents and leases, category and location filters, work order write-back, sync logs. Q: What if my Entrata system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/realpage ### ElevateOS + RealPage RealPage records synced to the ElevateOS resident app. A 185-unit Charlotte mid-rise: Fee-based amenity income from $1,000 to $3,000 a month. ElevateOS sits on top of RealPage. Residents, leases and applicants sync two-way. Credentials flow from RealPage to the locks and readers. Work orders write back where RealPage supports it. Sync logs show your IT team exactly what moved and when. Yes. RealPage is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents, leases and applicants, work order write-back, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents, leases and applicants - work order write-back - sync logs - 1A resident, lease or move-out changes in RealPage. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to RealPage where supported. - ElevateOS + Yardi - ElevateOS + Entrata - ElevateOS + ResMan - ElevateOS + AppFolio - ElevateOS + Rent Manager - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with RealPage? A: Yes. RealPage is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with RealPage in ElevateOS? A: ElevateOS supports two-way sync of residents, leases and applicants, work order write-back, sync logs. Q: What if my RealPage system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/resman ### ElevateOS + ResMan ResMan sync with credential provisioning. Apartments at City Center: The revenue share covered the platform within one quarter, then kept adding NOI. The only tech line on the income side. ElevateOS sits on top of ResMan. Residents, leases and applicants sync two-way. Credentials flow from ResMan to the locks and readers. Work orders write back where ResMan supports it. Sync logs show your IT team exactly what moved and when. Yes. ResMan is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents and leases, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents and leases - sync logs - 1A resident, lease or move-out changes in ResMan. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to ResMan where supported. - ElevateOS + Yardi - ElevateOS + Entrata - ElevateOS + RealPage - ElevateOS + AppFolio - ElevateOS + Rent Manager - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with ResMan? A: Yes. ResMan is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with ResMan in ElevateOS? A: ElevateOS supports two-way sync of residents and leases, sync logs. Q: What if my ResMan system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/appfolio ### ElevateOS + AppFolio AppFolio residents synced to ElevateOS. A 185-unit Charlotte mid-rise: Fee-based amenity income from $1,000 to $3,000 a month. ElevateOS sits on top of AppFolio. Residents, leases and applicants sync two-way. Credentials flow from AppFolio to the locks and readers. Work orders write back where AppFolio supports it. Sync logs show your IT team exactly what moved and when. Yes. AppFolio is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents and leases, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents and leases - sync logs - 1A resident, lease or move-out changes in AppFolio. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to AppFolio where supported. - ElevateOS + Yardi - ElevateOS + Entrata - ElevateOS + RealPage - ElevateOS + ResMan - ElevateOS + Rent Manager - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with AppFolio? A: Yes. AppFolio is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with AppFolio in ElevateOS? A: ElevateOS supports two-way sync of residents and leases, sync logs. Q: What if my AppFolio system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/rent-manager ### ElevateOS + Rent Manager Rent Manager sync for residents and leases. The Curb: One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. ElevateOS sits on top of Rent Manager. Residents, leases and applicants sync two-way. Credentials flow from Rent Manager to the locks and readers. Work orders write back where Rent Manager supports it. Sync logs show your IT team exactly what moved and when. Yes. Rent Manager is a Live ElevateOS integration in the property management systems catalog. ElevateOS supports two-way sync of residents and leases, sync logs. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Two-way sync of residents and leases - sync logs - 1A resident, lease or move-out changes in Rent Manager. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to Rent Manager where supported. - ElevateOS + Yardi - ElevateOS + Entrata - ElevateOS + RealPage - ElevateOS + ResMan - ElevateOS + AppFolio - ElevateOS + MRI - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with Rent Manager? A: Yes. Rent Manager is a Live ElevateOS integration in the property management systems catalog. Q: What can residents do with Rent Manager in ElevateOS? A: ElevateOS supports two-way sync of residents and leases, sync logs. Q: What if my Rent Manager system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/mri ### ElevateOS + MRI MRI residents and leases synced to ElevateOS. Optima Signature: Six resident portals became one branded app. The front desk got hours back every day. ElevateOS sits on top of MRI. Residents, leases and applicants sync two-way. Credentials flow from MRI to the locks and readers. Work orders write back where MRI supports it. Sync logs show your IT team exactly what moved and when. Yes, on request. MRI is one of the 7 property management systems ElevateOS syncs with, set up when a property asks for it. ElevateOS supports resident and lease sync. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident and lease sync - 1A resident, lease or move-out changes in MRI. - 2ElevateOS picks it up and updates the app, the keys and the staff tools. - 3Work orders and activity write back to MRI where supported. - ElevateOS + Yardi - ElevateOS + Entrata - ElevateOS + RealPage - ElevateOS + ResMan - ElevateOS + AppFolio - ElevateOS + Rent Manager - Every PMS ElevateOS syncs with - Keyless access from the PMS - The Connect pillar - ElevateOS CRM No PMS needed Q: Does ElevateOS work with MRI? A: Yes, on request. MRI is one of the 7 property management systems ElevateOS syncs with, set up when a property asks for it. Q: What can residents do with MRI in ElevateOS? A: ElevateOS supports resident and lease sync. Q: What if my MRI system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/stripe ### ElevateOS + Stripe Every paid feature in ElevateOS, on one Stripe checkout. Apartments at City Center: The revenue share covered the platform within one quarter, then kept adding NOI. The only tech line on the income side. Stripe runs underneath ElevateOS so your team never manages it. Configuration, monitoring and support sit with ElevateOS. Your residents see one branded app. Yes. Stripe is a Live ElevateOS integration in the payments & data catalog. ElevateOS supports in-app payments for reservations, events, services, Market Shop, parking and HOA dues, convenience fee. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - In-app payments for reservations, events, services, Market Shop, parking and HOA dues - convenience fee - 1ElevateOS connects the service once for your portfolio. - 2Every property uses Stripe through the platform. - 3Reports and exports live in the ElevateOS portal. - ElevateOS + Reputation.com - ElevateOS + HubSpot - ElevateOS + Twilio - Payments and data integrations - The Open API - Pricing Q: Does ElevateOS work with Stripe? A: Yes. Stripe is a Live ElevateOS integration in the payments & data catalog. Q: What can residents do with Stripe in ElevateOS? A: ElevateOS supports in-app payments for reservations, events, services, Market Shop, parking and HOA dues, convenience fee. Q: What if my Stripe system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/reputation ### ElevateOS + Reputation.com Review management through Reputation.com. The Journal: Residents book the lounge, order the cleaner, track packages and message the desk before they leave for the PATH. Weekend amenities fill up and every message gets a same-day answer. Reputation.com runs underneath ElevateOS so your team never manages it. Configuration, monitoring and support sit with ElevateOS. Your residents see one branded app. Yes. Reputation.com is a Live ElevateOS integration in the payments & data catalog. ElevateOS supports google, Yelp, Facebook and Apartments.com reviews in one hub. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Google, Yelp, Facebook and Apartments.com reviews in one hub - 1ElevateOS connects the service once for your portfolio. - 2Every property uses Reputation.com through the platform. - 3Reports and exports live in the ElevateOS portal. - ElevateOS + Stripe - ElevateOS + HubSpot - ElevateOS + Twilio - Payments and data integrations - The Open API - Pricing Q: Does ElevateOS work with Reputation.com? A: Yes. Reputation.com is a Live ElevateOS integration in the payments & data catalog. Q: What can residents do with Reputation.com in ElevateOS? A: ElevateOS supports google, Yelp, Facebook and Apartments.com reviews in one hub. Q: What if my Reputation.com system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/hubspot ### ElevateOS + HubSpot Resident communication data flowing to HubSpot. A 600-unit Chicago high-rise: Monthly amenity income from $6,800 to $17,000+. HubSpot runs underneath ElevateOS so your team never manages it. Configuration, monitoring and support sit with ElevateOS. Your residents see one branded app. Yes. HubSpot is a Live ElevateOS integration in the payments & data catalog. ElevateOS supports cRM sync for prospect and customer records. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - CRM sync for prospect and customer records - 1ElevateOS connects the service once for your portfolio. - 2Every property uses HubSpot through the platform. - 3Reports and exports live in the ElevateOS portal. - ElevateOS + Stripe - ElevateOS + Reputation.com - ElevateOS + Twilio - Payments and data integrations - The Open API - Pricing Q: Does ElevateOS work with HubSpot? A: Yes. HubSpot is a Live ElevateOS integration in the payments & data catalog. Q: What can residents do with HubSpot in ElevateOS? A: ElevateOS supports cRM sync for prospect and customer records. Q: What if my HubSpot system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. https://www.elevateos.com/integrations/twilio ### ElevateOS + Twilio SMS delivery through Twilio. Apartments at City Center: The revenue share covered the platform within one quarter, then kept adding NOI. The only tech line on the income side. Twilio runs underneath ElevateOS so your team never manages it. Configuration, monitoring and support sit with ElevateOS. Your residents see one branded app. Yes. Twilio is a Live ElevateOS integration in the payments & data catalog. ElevateOS supports sMS and calling for announcements, maintenance calling and the inbox. ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - SMS and calling for announcements, maintenance calling and the inbox - 1ElevateOS connects the service once for your portfolio. - 2Every property uses Twilio through the platform. - 3Reports and exports live in the ElevateOS portal. - ElevateOS + Stripe - ElevateOS + Reputation.com - ElevateOS + HubSpot - Payments and data integrations - The Open API - Pricing Q: Does ElevateOS work with Twilio? A: Yes. Twilio is a Live ElevateOS integration in the payments & data catalog. Q: What can residents do with Twilio in ElevateOS? A: ElevateOS supports sMS and calling for announcements, maintenance calling and the inbox. Q: What if my Twilio system is older? A: ElevateOS engineers review the model and the building. If it needs work, ElevateOS builds it. ## Services and events https://www.elevateos.com/events ### Resident events, planned and run for you. Resivents is the resident events team inside ElevateOS. A dedicated planner, a marketing kit, and setup and breakdown come with every event, booked from a catalog in the portal, while residents RSVP or buy tickets in your building's own app. 200,000+ events and classes have been held on the platform. Planning, flyers, setup and cleanup land on the onsite team after hours. When the team gets busy, the calendar goes quiet. Residents notice at renewal. Resivents takes the whole event off the team's plate. Residents will: By using professionals with a proven formula and track record, you will see an increase in: Kelly S., CPM Daniel J., CPM, Greystar Jennifer S., Multifamily Property Director Andrea W., Asset Manager Create, promote, sell tickets and check in residents from the Staff App. Pick from the catalog. Resivents brings the staff, the supplies and the marketing. One person owns your building's events. Flyers, emails and social posts for every event. Your team does not stack chairs after hours. The manager books the event in a few clicks. Residents sign up where they already are. The convenience fee is resident-paid, not the property's. Staff scan residents in at the door. Most events start as a request. Six categories, booked from the portal. Yoga, HIIT, pilates and run clubs in your amenity spaces. Wine tastings, cooking classes, food trucks and rooftop happy hours. Pool openings, holiday parties and summer series. Kids' days, pet socials and adoption events. Plant workshops, financial basics and craft nights. Move-in mixers and lease-up launch events. Resivents is the events arm of ElevateOS. Every property gets a dedicated planner. Every event gets a marketing kit with flyers, emails and social posts. Resivents handles setup and breakdown. Your team shows up and takes the credit. 200,000+ events and classes held on the platform 7x resident engagement at Magnolia Square, Naples +300% group activity at Magnolia Square $32,000+ in amenity and event bookings in one month at The Victor Every Resivents event runs on the same app, screens and checkout. Resivents is the events arm of ElevateOS. It plans, markets, staffs and runs resident events, booked from a catalog in the portal. The planner owns each event from booking to breakdown. That covers the marketing kit, the staff, the supplies, and setup and breakdown. The marketing kit includes flyers, emails and social posts for the event. Your team shares it, and residents RSVP in the app. Yes. Most events start as a request. The planner takes it from there. Residents buy tickets in the app for paid events, and the convenience fee is resident-paid. The owner earns a share of ticketed events. Yes. Onsite teams create, promote and check in their own events with the events software in ElevateOS. Resivents events and team events share one resident calendar. Resivents runs events across the US and Canada. Bookings run through the same portal everywhere. Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through Resivents for your building. Watch a manager book an event from the portal catalog, see the marketing kit, then buy a ticket in the app. - Easy for managers - Simplify events by working with your very own dedicated event planner. - Take the stress out of marketing the event with the Resivents event marketing toolkit (professionally drafted emails, flyers, and social media kit). - Let Resivents worry about the logistics such as managing event RSVPs, reminders, setup, execution, and breakdown. - Enjoy amazing reviews for your community's social platforms with automated technology. - Be the envy of your neighborhood with amazing events and high resident satisfaction. - Engaging for residents - Learn new skills through customized & interactive events programming. - Meet some of the best local brands and businesses near your community. - Build new relationships, make new friends, and grow their network. - Receive discounts, goodie bags, and gifts from each event. - Access exclusive VIP perks and experiences not available to the general public. - Resident Satisfaction - Resident Participation - Resident Renewals - Cross-Utilization of Multiple Services - 1The manager books from the self-serve catalog in the portal. - 2Resivents assigns a dedicated planner and sends the marketing kit. - 3Residents RSVP or buy tickets in the app. - 4Resivents handles setup and breakdown. Staff check residents in from the Staff App, and the owner earns a share of ticketed events. - Events software - Events in Engage → - Events Resivents runs - See the event catalog → - A dedicated planner per property - The marketing kit - Setup and breakdown - A self-serve catalog in the portal - RSVPs and tickets in the resident app - Paid, free and guest tickets - Staff App check-in - Events by request - Wellness and fitness classes - Browse wellness and fitness classes → - Food and drink - Browse food and drink → - Seasonal and holiday - Browse seasonal and holiday → - Family and pets - Browse family and pets → - Learning and workshops - Browse learning and workshops → - Resident welcome - Browse resident welcome → - 200,000+events and classes held on the platform - 7xresident engagement at Magnolia Square, Naples - +300%group activity at Magnolia Square - $32,000+in amenity and event bookings in one month at The Victor - Across the platform Q: What is Resivents? A: Resivents is the events arm of ElevateOS. It plans, markets, staffs and runs resident events, booked from a catalog in the portal. Q: What does the dedicated Resivents planner handle? A: The planner owns each event from booking to breakdown. That covers the marketing kit, the staff, the supplies, and setup and breakdown. Q: What is in the Resivents marketing kit? A: The marketing kit includes flyers, emails and social posts for the event. Your team shares it, and residents RSVP in the app. Q: Can a property request an event that is not in the catalog? A: Yes. Most events start as a request. The planner takes it from there. Q: Who pays for ticketed Resivents events? A: Residents buy tickets in the app for paid events, and the convenience fee is resident-paid. The owner earns a share of ticketed events. Q: Can onsite teams still run their own events? A: Yes. Onsite teams create, promote and check in their own events with the events software in ElevateOS. Resivents events and team events share one resident calendar. Q: Where does Resivents run events? A: Resivents runs events across the US and Canada. Bookings run through the same portal everywhere. Q: What does Resivents cost? A: Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through Resivents for your building. https://www.elevateos.com/events/catalog ### Every resident event, ready to book. Apartment resident event ideas across wellness, food and drink, seasonal, family and pets, learning, and resident welcome. Each one is planned, marketed, staffed and run by Resivents, and booked from the portal. 200,000+ events and classes held. The event calendar runs on whatever the manager can think up on a Sunday night. The same three events repeat. Attendance slides, and residents stop checking the calendar. Yoga, HIIT, pilates and run clubs in the amenity spaces. Wine tastings, cooking classes, food trucks and rooftop happy hours. Pool openings, holiday parties and summer series. Kids' days, pet socials and adoption events. Plant workshops, financial basics and craft nights. Move-in mixers and lease-up launch events. Don't see it? Ask for it in your demo. Most events start as a request. One Resivents planner owns the event. Flyers, emails and social posts, ready to send. Resivents sets up and breaks down. Residents RSVP or buy tickets in the app. Every ticket type in one event. Staff check residents in from the Staff App. Residents pay the convenience fee, not the property. The owner earns a share of ticketed events. Six categories keep the calendar varied. Every event lands on the app calendar. Engage pushes it to phones and the lobby screen. Paid events turn into revenue for the owner. 200,000+ events and classes held on the platform 7x resident engagement at Magnolia Square, Naples +300% group activity at Magnolia Square $32,000+ in amenity and event bookings in one month at The Victor Planning, ticketing, screens, messages, payments and spaces run through the same platform. The catalog has six categories: wellness and fitness classes, food and drink, seasonal and holiday, family and pets, learning and workshops, and resident welcome. Every event in it is planned and run by Resivents. Yoga, rooftop yoga, HIIT, pilates and run clubs work well in the amenity spaces. Resivents runs each class, so staff never lead the session. Wine tastings, cooking classes, chef nights, food trucks and rooftop happy hours are all in the catalog. Resivents plans, staffs and runs each one. Move-in mixers and lease-up launch events sit in the resident welcome category. Resivents plans, markets and runs them from the same catalog. Yes. Ask for it in your demo. Most events start as a request. Every catalog event includes a dedicated planner, a marketing kit with flyers, emails and social posts, and setup and breakdown. Residents RSVP or buy tickets in the app, and staff check them in from the Staff App. Yes. Events can carry free, paid and guest tickets, with a resident-paid convenience fee. The owner earns a share of ticketed events. The manager books from a self-serve catalog in the portal. Resivents then assigns the planner and sends the marketing kit. Bring your building and watch a manager pick an event in the portal, the marketing kit go out, and residents RSVP in the app. - 1Browse the catalog in the portal. - 2Book the event. - 3Resivents assigns the planner and sends the marketing kit. - 4Residents RSVP or buy tickets in the app, and Resivents sets up and breaks down. - Wellness and fitness classes - Yoga - Rooftop yoga - HIIT - Pilates - Run clubs - Fitness classes - Food and drink - Wine tastings - Cooking classes - Chef nights - Food trucks - Rooftop happy hours - Seasonal and holiday - Pool openings - Pool parties - Holiday parties - Holiday markets - Summer series - Family and pets - Kids' days - Pet socials - Dog socials - Adoption events - Learning and workshops - Plant workshops - Financial basics - Craft nights - Trivia - Resident welcome - Move-in mixers - Lease-up launch events - Dedicated planner - Marketing kit - Setup and breakdown - RSVPs and tickets in the app - Free, paid and guest tickets - Staff App check-in - Resident-paid convenience fee - Owner share on ticketed events - 200,000+events and classes held on the platform - 7xresident engagement at Magnolia Square, Naples - +300%group activity at Magnolia Square - $32,000+in amenity and event bookings in one month at The Victor - Connected services and modules Q: Which categories are in the Resivents event catalog? A: The catalog has six categories: wellness and fitness classes, food and drink, seasonal and holiday, family and pets, learning and workshops, and resident welcome. Every event in it is planned and run by Resivents. Q: What are good wellness and fitness event ideas for residents? A: Yoga, rooftop yoga, HIIT, pilates and run clubs work well in the amenity spaces. Resivents runs each class, so staff never lead the session. Q: What food and drink events can an apartment building host? A: Wine tastings, cooking classes, chef nights, food trucks and rooftop happy hours are all in the catalog. Resivents plans, staffs and runs each one. Q: Which events help welcome new residents during lease-up? A: Move-in mixers and lease-up launch events sit in the resident welcome category. Resivents plans, markets and runs them from the same catalog. Q: Can a property request an event that isn't in the catalog? A: Yes. Ask for it in your demo. Most events start as a request. Q: What comes with every catalog event? A: Every catalog event includes a dedicated planner, a marketing kit with flyers, emails and social posts, and setup and breakdown. Residents RSVP or buy tickets in the app, and staff check them in from the Staff App. Q: Can catalog events be ticketed? A: Yes. Events can carry free, paid and guest tickets, with a resident-paid convenience fee. The owner earns a share of ticketed events. Q: How does a property manager book from the catalog? A: The manager books from a self-serve catalog in the portal. Resivents then assigns the planner and sends the marketing kit. https://www.elevateos.com/network ### Services residents book. Events they show up for. All inside your building's app. The largest service network in North America and the Resivents events team, vetted, staffed and managed by ElevateOS, booked and paid in your branded resident app. Residents pay. The owner earns a share of every booking. Every provider is vetted, background-checked and managed by ElevateOS. You decide which services are allowed in your building. A clean apartment, booked in two taps. The dog gets walked. The resident stays at work. Grooming without the drive across town. The car gets detailed in the garage. A trainer in the building's own gym. Nutrition coaching, booked like any other amenity. A licensed massage, without leaving the building. TV mounted. Furniture assembled. Maintenance untouched. Movers in, haulers out, elevator booked. The apartment looked after while the resident is away. Local restaurants and groceries, delivered to the door. New services ship because customers ask. Suggest yours. Resivents is the events arm of ElevateOS: a dedicated planner, a marketing kit with flyers, emails and social posts, setup and breakdown, and a catalog your property manager books from the portal. Residents RSVP or buy tickets in the app. Rooftop wine tasting Dog social Holiday market 200,000+ events and classes held on the platform 7x resident engagement at Magnolia Square The resident books a service or an event ticket in the branded app. ElevateOS vets, staffs, schedules and supports every visit. The owner earns a share of every booking, reported in the portal. You decide which services are allowed in your building. No flyers on the bulletin board. No strangers from a classifieds site. 10,000+ vetted providers across every metro ElevateOS serves, Chicago to Miami to Toronto to Montréal, live the day the app launches. $30,000+ Wolf Point East, Chicago: residents spend this every month on services. +117% Avenue5 portfolio: services revenue year over year. Magnolia Square, Naples: resident engagement with Resivents programming. The on-demand services and events marketplace inside your branded resident app: 10,000+ vetted providers and the Resivents events team, booked and paid in the app, managed by ElevateOS. Nothing. Residents pay for the services and tickets they choose, and the owner earns a share of every booking. ElevateOS vets, staffs, schedules and supports every provider and every visit, and carries the liability. Yes. Every provider is background-checked, insured and rated by residents, and every visit is logged. Every market across the United States and Canada, live the day the app launches. Wine tastings, rooftop yoga, holiday markets, dog socials, chef nights, fitness classes and more, booked from a catalog in the portal and staffed by a dedicated planner. Yes. Free and paid tickets, guest tickets and RSVPs run in the resident app, with check-in from Staff App. Yes. You decide which services are allowed in your building, and you can turn categories on or off at any time. Thirty minutes. Watch a service and an event get booked on the call, and see what the owner earns. - Services - Events - Owner revenue - HOMEHousekeepingA clean apartment, booked in two taps. - Housekeeping - PETSDog WalkingThe dog gets walked. The resident stays at work. - Dog Walking - PETSDog GroomingGrooming without the drive across town. - Dog Grooming - LIFESTYLECar DetailingThe car gets detailed in the garage. - Car Detailing - WELLNESSPersonal TrainingA trainer in the building's own gym. - Personal Training - WELLNESSNutritionNutrition coaching, booked like any other amenity. - Nutrition - WELLNESSMassageA licensed massage, without leaving the building. - Massage - HOMEHandymanTV mounted. Furniture assembled. Maintenance untouched. - Handyman - HOMEMoving & Junk RemovalMovers in, haulers out, elevator booked. - Moving & Junk Removal - HOMEHome WatchThe apartment looked after while the resident is away. - Home Watch - LIFESTYLEFood & GroceryLocal restaurants and groceries, delivered to the door. - Food & Grocery - ON REQUESTDon't see it? ElevateOS adds it.New services ship because customers ask. Suggest yours. - Don't see it? ElevateOS adds it. - Wine tastings - Rooftop yoga - Holiday markets - Dog socials - Chef nights - Trivia - Pool parties - Fitness classes - Explore Resivents - Browse the event catalog - Ticketing in the app - FriRooftop wine tastingSky Lounge48 going - SatDog socialCourtyard31 going - Dec 14Holiday marketLobby120 going - 01The resident books a service or an event ticket in the branded app. - 02ElevateOS vets, staffs, schedules and supports every visit. - 03The owner earns a share of every booking, reported in the portal. - Background-checked - Insured - Rated by residents - Managed by ElevateOS - Every visit logged - REX certification - Property manager referrals - Service job opportunities Q: What is the ElevateOS Network? A: The on-demand services and events marketplace inside your branded resident app: 10,000+ vetted providers and the Resivents events team, booked and paid in the app, managed by ElevateOS. Q: What does it cost the property? A: Nothing. Residents pay for the services and tickets they choose, and the owner earns a share of every booking. Q: Who manages the providers? A: ElevateOS vets, staffs, schedules and supports every provider and every visit, and carries the liability. Q: Are providers background-checked and insured? A: Yes. Every provider is background-checked, insured and rated by residents, and every visit is logged. Q: Which markets are covered? A: Every market across the United States and Canada, live the day the app launches. Q: What events can Resivents run? A: Wine tastings, rooftop yoga, holiday markets, dog socials, chef nights, fitness classes and more, booked from a catalog in the portal and staffed by a dedicated planner. Q: Can residents RSVP and buy tickets in the app? A: Yes. Free and paid tickets, guest tickets and RSVPs run in the resident app, with check-in from Staff App. Q: Can we choose which services are offered? A: Yes. You decide which services are allowed in your building, and you can turn categories on or off at any time. https://www.elevateos.com/platform/concierge/services ### A five-star hotel's services. In an apartment building. ElevateOS on-demand resident services put housekeeping, wellness, pet care, handyman and lifestyle services inside your building's own app, booked and paid by residents. Every provider is vetted, staffed and managed by ElevateOS in every US and Canadian market. The property earns a revenue share on every booking, with nothing to staff or contract. The cleaner comes every other Thursday. The dog gets walked at noon. The trainer shows up Saturdays. All of it booked on someone else's app, paid to someone the building never vetted, walked past the front desk with a key the resident handed over. The spend is real and it's leaving through the lobby. Concierge brings it inside. ElevateOS screens every provider and carries the liability. Residents book a time and move it in the app. Payment runs in the app, not at the door. The reschedule and the support call never reach your desk. The owner's share is calculated and reported. Services run at any property that wants them, from a tower to a garden community. Every booking counts toward the resident's rewards. Residents see your building's name, not a vendor's. Every provider is vetted, staffed and managed by ElevateOS, in every market across the US and Canada. Weekly, monthly, deep clean, move-in and move-out, guest suite turnover. The largest line. Personal training, on-site group classes across 50+ types, an on-demand fitness library, massage and spa. Dog walking, grooming, training and pet sitting. TV mounting, furniture assembly and light installs. Private chef, dry cleaning, beauty, home watch and local food and grocery delivery. Movers through a preferred network, design and furnishing, internet and electricity setup. Mobile car wash subscriptions and car detailing at the building. A resident app with a "local businesses" page is not a concierge. ElevateOS screens the providers, manages the bookings, handles the no-shows and carries the liability. The property is not contracting with forty individuals. It's offering one amenity that happens to be staffed by people. Every service is optional and resident-paid at a price the resident chose. Nothing is bundled into rent. Nothing is mandatory. Residents see a perk they'd have paid for anyway, now one tap away. Owners see a share of it. Nobody feels nickel-and-dimed because nobody is. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 Apartments at City Center: the revenue share covered the platform cost within 3 months Simone Society: services on from opening day Bookings, payments and points run through the same platform. ElevateOS is the provider. Every provider is vetted, staffed and managed by ElevateOS in every market across the United States and Canada. Yes. On-demand resident services are available in every US and Canadian market from the day the app launches, from a tower to a garden community. No. Every service is optional and resident-paid at a price the resident chose, and nothing is added to rent. The owner earns a revenue share on every booking. ElevateOS calculates the share and reports it in the portal. Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through the setup for your building. ElevateOS handles them. The resident reschedules in the app, and ElevateOS manages the provider and the support so your team never takes the call. Yes. Simone Society had services on from opening day. The catalog goes live with the resident app. Residents book housekeeping, fitness and wellness, pet care, handyman, lifestyle, move-in and ongoing services such as a mobile car wash subscription. Every group is listed in the catalog on this page. Bring your unit count. See what comparable communities earn, and watch a service get booked on the call. - 1The resident opens the services catalog in the branded app and books a time. - 2Payment runs in the app. ElevateOS confirms, staffs and manages the provider, the reschedule and the support. - 3The service happens. The booking history is in the app. - 4The owner's share is calculated and reported. - Vetted, staffed and managed providers - In-app booking and rescheduling - In-app payment - No-shows and support handled by ElevateOS - A revenue share on every booking - Every US and Canadian market - Bookings that earn loyalty points - A branded catalog in your own app - Booked in app - Paid in app - Revenue share - Housekeeping - Housekeeping → - Fitness and wellness - Personal training → - Massage → - Nutrition → - Pets - Dog walking → - Dog grooming → - Handyman - Handyman → - Lifestyle - Home watch → - Food and grocery → - Move-in - Moving and junk removal → - Ongoing - Car detailing → - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - Apartments at City Center: the revenue share covered the platform cost within 3 months - Simone Society: services on from opening day - Across Concierge Q: Is ElevateOS the provider or a marketplace? A: ElevateOS is the provider. Every provider is vetted, staffed and managed by ElevateOS in every market across the United States and Canada. Q: Which buildings can offer on-demand resident services? A: Yes. On-demand resident services are available in every US and Canadian market from the day the app launches, from a tower to a garden community. Q: Are on-demand services optional for residents? A: No. Every service is optional and resident-paid at a price the resident chose, and nothing is added to rent. Q: How is the owner's revenue share reported? A: The owner earns a revenue share on every booking. ElevateOS calculates the share and reports it in the portal. Q: What does the property pay for on-demand services? A: Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through the setup for your building. Q: Who handles no-shows, reschedules and support? A: ElevateOS handles them. The resident reschedules in the app, and ElevateOS manages the provider and the support so your team never takes the call. Q: Can services launch at a brand-new building? A: Yes. Simone Society had services on from opening day. The catalog goes live with the resident app. Q: Which services can residents book? A: Residents book housekeeping, fitness and wellness, pet care, handyman, lifestyle, move-in and ongoing services such as a mobile car wash subscription. Every group is listed in the catalog on this page. https://www.elevateos.com/platform/concierge/services/housekeeping ### A clean apartment, booked in two taps. The apartment housekeeping service residents book inside the building's own app: weekly, monthly, deep and move-out cleans from vetted, background-checked housekeepers, paid in the app. ElevateOS manages the housekeepers. The property earns a revenue share at no cost. Residents found their cleaner on some app the building never checked. They pay off-platform and hand over a key at the desk. Nobody at the property knows who is in the unit. The spend walks out the door. A recurring clean on the resident's schedule, booked once and kept. A monthly reset. Top to bottom, including the places a weekly clean skips. A spotless unit before the first box comes through the door. The clean that gets the deposit back. Hotel-standard turnover for the building's guest suites, bookable by staff. Background-checked, insured and rated by residents. Weekly or monthly cleans, booked once and kept. Top to bottom, booked when the resident needs it. A clean unit at both ends of the lease. Booked by staff for the building's guest suites. Every housekeeper arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Housekeepers follow the building's access rules. Guest passes are issued automatically, so no key changes hands at the desk. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, passes, payments and rewards run through the same app. Residents can book weekly housekeeping, monthly housekeeping, a deep clean, a move-in clean and a move-out clean in the building's app. Staff can also book guest suite turnover for the building's guest suites. Yes. Every ElevateOS housekeeper is vetted, background-checked, insured and rated by residents. ElevateOS manages the housekeepers, so the property never hires or schedules them. Housekeepers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged, so the property knows who is in the unit. Yes. Weekly housekeeping is a recurring clean on the resident's schedule, booked once and kept. Monthly housekeeping gives the unit a monthly reset. Yes. Guest suite turnover is bookable by staff and delivers hotel-standard turnover for the building's guest suites. It runs through the same ElevateOS housekeeping service residents use. Residents rate the visit, tip and rebook in one tap inside the app. Residents pick a time, pay and rate in the app. Residents pay for each clean in the app. The owner earns a revenue share on every booking, at no cost to the property. Housekeeping is available in every ElevateOS market across the US and Canada. The property decides whether housekeeping is allowed in the building. Bring your building and watch a resident book a weekly clean, the guest pass land at the desk, and the owner's share appear in the portal. - 1The resident picks a clean and a time in the app. - 2Payment runs in the app. - 3ElevateOS sends a vetted, background-checked housekeeper who follows the building's access rules, with a guest pass issued automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - Weekly housekeeping - Monthly housekeeping - Deep clean - Move-in clean - Move-out clean - Guest suite turnover - Vetted housekeepers - Recurring schedules - One-time deep cleans - Move-in and move-out cleans - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Which cleans can residents book through ElevateOS housekeeping? A: Residents can book weekly housekeeping, monthly housekeeping, a deep clean, a move-in clean and a move-out clean in the building's app. Staff can also book guest suite turnover for the building's guest suites. Q: Are ElevateOS housekeepers background-checked and insured? A: Yes. Every ElevateOS housekeeper is vetted, background-checked, insured and rated by residents. ElevateOS manages the housekeepers, so the property never hires or schedules them. Q: How does a housekeeper get into the building? A: Housekeepers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged, so the property knows who is in the unit. Q: Can a resident set up a recurring cleaning schedule? A: Yes. Weekly housekeeping is a recurring clean on the resident's schedule, booked once and kept. Monthly housekeeping gives the unit a monthly reset. Q: Can building staff book guest suite turnover? A: Yes. Guest suite turnover is bookable by staff and delivers hotel-standard turnover for the building's guest suites. It runs through the same ElevateOS housekeeping service residents use. Q: How do residents rate, tip or rebook a housekeeper? A: Residents rate the visit, tip and rebook in one tap inside the app. Residents pick a time, pay and rate in the app. Q: Who pays for housekeeping, and how does the property earn? A: Residents pay for each clean in the app. The owner earns a revenue share on every booking, at no cost to the property. Q: Where is ElevateOS housekeeping available? A: Housekeeping is available in every ElevateOS market across the US and Canada. The property decides whether housekeeping is allowed in the building. https://www.elevateos.com/platform/concierge/services/dog-walking ### The dog gets walked. The resident stays at work. The apartment dog walking service residents book in the building's own app: daily, group and drop-in walks from vetted, background-checked walkers who already know the building's access rules. Booked and paid in the app, with photo updates. The property earns a revenue share at no cost. The walker found on another app has a copy of the resident's key. They come and go through the lobby. The desk has no idea who they are. The building carries the risk and earns nothing. One dog, one walker, on the resident's schedule. Walks shared with other dogs. Daily or scheduled walks with walkers who clear the building's access rules. A visit to the unit when the resident needs one. Photo updates arrive in the app after the walk. Mobile and in-building grooming, booked from the same app. Obedience and behavior sessions for new dogs and new neighbors. In-unit sitting when residents travel. Background-checked, insured and rated by residents. Residents choose the walk that fits the dog. Daily walks, booked once and kept. On-demand visits when plans change. Residents see the walk happened. Every walker arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Walkers follow the building's access rules. Guest passes are issued automatically, so no copied key changes hands. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Walks, passes, payments, events and rewards run through the same app. Yes. Residents set daily or scheduled walks in the building's app. Each walker clears the building's access rules before the first walk. Yes. Residents can book solo or group walks in the app. The resident picks the walk that fits the dog. Yes. Drop-in visits are bookable on demand in the app. They run through the same walkers and access rules as scheduled walks. A photo update arrives in the app after the walk. The resident can then rate, tip or rebook in one tap. Walkers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged, so the desk knows who came and went. Yes. Every ElevateOS walker is vetted, background-checked, insured and rated by residents. ElevateOS manages the walkers, so the property never hires them. Residents can also book dog grooming, pet training and pet sitting in the same app. Resivents can run dog socials for the building. Residents pay for each walk in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a midday walk, the guest pass land at the desk, and the photo update arrive in the app. - 1The resident picks a walk and a time in the app. - 2Payment runs in the app. - 3ElevateOS sends a vetted, background-checked walker who follows the building's access rules, with a guest pass issued automatically. - 4A photo update lands in the app, the resident rates, tips or rebooks in one tap, and the owner's share is reported. - Solo walks - Group walks - Daily schedules - Drop-in visits - Photo updates - Dog grooming - See dog grooming → - Pet training - Pet sitting - Vetted walkers - Solo and group walks - Photo updates in the app - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Can residents book a daily dog walk schedule? A: Yes. Residents set daily or scheduled walks in the building's app. Each walker clears the building's access rules before the first walk. Q: Does ElevateOS offer group dog walks? A: Yes. Residents can book solo or group walks in the app. The resident picks the walk that fits the dog. Q: Can a resident book a one-off drop-in visit for the dog? A: Yes. Drop-in visits are bookable on demand in the app. They run through the same walkers and access rules as scheduled walks. Q: How do residents know the walk happened? A: A photo update arrives in the app after the walk. The resident can then rate, tip or rebook in one tap. Q: How does a dog walker get into the building? A: Walkers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged, so the desk knows who came and went. Q: Are ElevateOS dog walkers background-checked and insured? A: Yes. Every ElevateOS walker is vetted, background-checked, insured and rated by residents. ElevateOS manages the walkers, so the property never hires them. Q: What other pet services can residents book? A: Residents can also book dog grooming, pet training and pet sitting in the same app. Resivents can run dog socials for the building. Q: Who pays for dog walking, and what does the owner earn? A: Residents pay for each walk in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/dog-grooming ### Grooming without the drive across town. Mobile dog grooming for apartments: baths, haircuts and nail trims from vetted, background-checked groomers, in the building or in a mobile van where available. Booked and paid in the same app residents use to open the door. The property earns a revenue share at no cost. The grooming appointment means a car, a crate and an afternoon across town. Or a groomer the building never vetted shows up at the lobby. The spend leaves the building either way. The full groom, without leaving the building. A quick booking between full grooms. Groomers come to the building. Mobile grooming vans where available. Grooming on the resident's schedule, at the building. Daily or scheduled walks with walkers who clear the building's access rules. Obedience and behavior sessions for new dogs and new neighbors. In-unit sitting when residents travel. Background-checked, insured and rated by residents. Booked in the app like any other service. Bookable on their own. In the building, or in a mobile van where available. Every groomer arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Residents book grooming from the same app they use to open the door. Groomers follow the building's access rules. Guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, passes, payments, events and rewards run through the same app. Residents can book baths and haircuts and nail trims in the building's app. Every groom is delivered by a vetted, background-checked groomer. Both. Groomers work in the building, or in a mobile grooming van where available. Yes. Nail trims are a quick booking on their own in the app. Residents do not need to book a full groom. Groomers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged at the property. Yes. Every ElevateOS groomer is vetted, background-checked, insured and rated by residents. ElevateOS manages the groomers, so the property never hires them. Residents can also book dog walking, pet training and pet sitting in the same app. Resivents can run dog socials for the building. Residents pay for each groom in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a bath and haircut, the guest pass land at the desk, and the owner's share appear in the portal. - 1The resident picks a grooming service and a time in the app. - 2Payment runs in the app. - 3ElevateOS sends a vetted, background-checked groomer who follows the building's access rules, with a guest pass issued automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - Baths and haircuts - Nail trims - In-building grooming - Mobile grooming vans - On the resident's schedule - Dog walking - See dog walking → - Pet training - Pet sitting - Vetted groomers - In-building or mobile van - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Which dog grooming services can residents book? A: Residents can book baths and haircuts and nail trims in the building's app. Every groom is delivered by a vetted, background-checked groomer. Q: Does grooming happen in the building or in a mobile van? A: Both. Groomers work in the building, or in a mobile grooming van where available. Q: Can a resident book just a nail trim? A: Yes. Nail trims are a quick booking on their own in the app. Residents do not need to book a full groom. Q: How does a dog groomer get into the building? A: Groomers follow the building's access rules, and a guest pass is issued automatically for each booking. Every visit is logged at the property. Q: Are ElevateOS groomers background-checked and insured? A: Yes. Every ElevateOS groomer is vetted, background-checked, insured and rated by residents. ElevateOS manages the groomers, so the property never hires them. Q: Which pet services sit alongside grooming in the app? A: Residents can also book dog walking, pet training and pet sitting in the same app. Resivents can run dog socials for the building. Q: Who pays for grooming, and how is the owner paid? A: Residents pay for each groom in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/car-detailing ### The car gets detailed in the garage. Mobile car detailing for apartments: interior and exterior details, wash and wax, and monthly wash subscriptions from vetted, background-checked detailers who work in the building's garage. Residents book in the app and leave the keys at the desk. The property earns a revenue share at no cost. Residents spend Saturday morning in a car wash line across town. Or a detailer the building never vetted works in the garage unannounced. The spend and the risk both sit outside the building's control. The inside of the car, detailed in the garage. The outside of the car, detailed in the garage. A wash and wax without leaving the building. The car washed in the garage on a schedule, billed monthly. Mobile detailers come to the building's garage. Background-checked, insured and rated by residents. Booked in the app like any other service. Bookable as its own slot. Mobile wash and detail subscriptions in the garage. Residents leave the keys at the desk. Every detailer arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Car detailing joined the ElevateOS catalog on customer request. It runs in the building's garage. Keys go through the desk. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, keys, parking, payments and revenue run through the same platform. Residents can book interior and exterior detailing and a wash and wax in the building's app. Monthly wash subscriptions are also available. Detailing happens in the building's own garage. Mobile detailers come to the building, so the car never leaves. Residents leave the keys at the front desk. The detailer works in the garage under the building's access rules, and every visit is logged. The car is washed in the garage on a schedule and billed monthly. Residents set it up once in the app. Yes. Every ElevateOS detailer is vetted, background-checked, insured and rated by residents. ElevateOS manages the detailers, so the property never hires them. ElevateOS added car detailing because customers asked for it. It now runs in the garage like any other on-demand service. Residents pay for each detail or subscription in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a detail, the keys land at the desk, and the owner's share appear in the portal. - 1The resident books the slot in the app. - 2Payment runs in the app. - 3The resident leaves the keys at the desk. A vetted, background-checked detailer works in the garage under the building's access rules, with a guest pass issued automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - Interior detailing - Exterior detailing - Wash and wax - Monthly wash subscriptions - Scheduled in the garage - Vetted detailers - Interior and exterior details - Mobile wash and detail subscriptions - Key handoff at the desk - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Which car detailing services can residents book? A: Residents can book interior and exterior detailing and a wash and wax in the building's app. Monthly wash subscriptions are also available. Q: Where does the car detailing happen? A: Detailing happens in the building's own garage. Mobile detailers come to the building, so the car never leaves. Q: How are car keys handed to the detailer? A: Residents leave the keys at the front desk. The detailer works in the garage under the building's access rules, and every visit is logged. Q: How does a monthly car wash subscription work? A: The car is washed in the garage on a schedule and billed monthly. Residents set it up once in the app. Q: Are ElevateOS detailers background-checked and insured? A: Yes. Every ElevateOS detailer is vetted, background-checked, insured and rated by residents. ElevateOS manages the detailers, so the property never hires them. Q: Why does ElevateOS offer car detailing? A: ElevateOS added car detailing because customers asked for it. It now runs in the garage like any other on-demand service. Q: Who pays for detailing, and what does the property earn? A: Residents pay for each detail or subscription in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/personal-training ### A trainer in the building's own gym. Apartment personal training: one-on-one sessions, small-group classes and programs built per resident, from certified trainers vetted by ElevateOS. Sessions run in the building's own fitness center and are booked and paid in the app. The amenity gets used, and the owner earns a revenue share at no cost. The building built a fitness center that sits quiet most of the day. Residents still pay for a trainer at a gym across town. The amenity the owner paid for earns nothing. A certified trainer and one resident, in the building's gym. Residents train together with one trainer. A plan shaped around one resident's goals. Group classes across 50+ types, held at the building. Workouts residents can stream any time. Nutrition coaching, booked like any other amenity. A licensed massage, without leaving the building. Spa services in the same app. Trainers vetted by ElevateOS, background-checked, insured and rated by residents. Training happens in the fitness center the owner already built. One-on-one, small group or a program built per resident. Residents book and pay like any other service. Every trainer arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every session at no cost to the property. The fitness center gets used. Residents train without leaving the building. Trainers are vetted by ElevateOS and follow the building's access rules. Every visit is logged. Managed Staffing can run the fitness center itself. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, the gym, wellness and staffing run through the same platform. A one-on-one session pairs a single resident with a certified trainer. Small-group classes put several residents with one trainer in the building's gym. Sessions take place in the building's own fitness center. Residents train without leaving the building. Yes. Trainers build programs per resident, alongside one-on-one sessions and small-group classes. Yes. Every ElevateOS trainer is certified, vetted, background-checked and rated by residents. ElevateOS manages the trainers, so the property never hires them. Yes. ElevateOS offers on-site group classes across 50+ types and an on-demand fitness library. Both sit in the same app as personal training. Personal training brings trainers into the building's gym for resident sessions. Managed Staffing can also run the fitness center itself. Residents pay for each session in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a one-on-one session, the trainer's guest pass land at the desk, and the owner's share appear in the portal. - 1The resident picks a session type and a time in the app. - 2Payment runs in the app. - 3A certified trainer vetted by ElevateOS runs the session in the building's gym, under the building's access rules, with a guest pass issued automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - One-on-one sessions - Small-group classes - Programs built per resident - On-site group classes - On-demand fitness library - Nutrition - Nutrition coaching → - Massage - Massage → - Spa - Certified, vetted trainers - Sessions in the building's gym - Three session types - Booked and paid in the app - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: What is the difference between one-on-one and small-group training? A: A one-on-one session pairs a single resident with a certified trainer. Small-group classes put several residents with one trainer in the building's gym. Q: Where do personal training sessions take place? A: Sessions take place in the building's own fitness center. Residents train without leaving the building. Q: Can a trainer build a program for one resident? A: Yes. Trainers build programs per resident, alongside one-on-one sessions and small-group classes. Q: Are ElevateOS personal trainers certified and background-checked? A: Yes. Every ElevateOS trainer is certified, vetted, background-checked and rated by residents. ElevateOS manages the trainers, so the property never hires them. Q: Do residents get group classes and a fitness library too? A: Yes. ElevateOS offers on-site group classes across 50+ types and an on-demand fitness library. Both sit in the same app as personal training. Q: How does personal training fit with fitness center management? A: Personal training brings trainers into the building's gym for resident sessions. Managed Staffing can also run the fitness center itself. Q: Who pays for personal training, and how does the property earn? A: Residents pay for each session in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/nutrition ### Nutrition coaching, booked like any other amenity. A nutritionist for apartment residents: consultations, meal plans and ongoing check-ins from licensed nutritionists, in person or virtual. Booked and paid in the building's own app. The property earns a revenue share at no cost. The building has a gym and maybe a trainer. Wellness stops at the treadmill. Residents who want a real plan pay for a nutritionist somewhere else, on another app. The building's wellness story has a gap. The first session with a licensed nutritionist. A plan the resident can follow, delivered in the app. Follow-up sessions that keep the plan on track. Residents choose the format that suits them. Every nutritionist is licensed and vetted by ElevateOS. A trainer in the building's own gym. A licensed massage, without leaving the building. On-site group classes across 50+ types. Background-checked, insured and rated by residents. An initial consultation, then ongoing check-ins. Meal plans and nutrition coaching, booked in the app. Virtual sessions need no building access. Residents book and pay like any other service. In-person nutritionists arrive with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Nutrition joined the ElevateOS catalog on customer request. It completes the wellness amenity. Residents train in the gym, eat to the plan and book both in one app. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, wellness, amenities and rewards run through the same platform. Both. Residents choose an in-person or virtual session in the app, and virtual sessions need no building access. The initial consultation is the resident's first session with a licensed nutritionist. It starts the plan that meal plans and check-ins build on. A nutritionist builds a meal plan for the resident after the consultation. The plan lives in the app alongside every other booking. Ongoing check-ins are booked in the app like any other session. Residents rebook the next check-in in one tap. Yes. Every ElevateOS nutritionist is licensed, vetted, background-checked, insured and rated by residents. ElevateOS manages the nutritionists, so the property never hires them. Yes. Residents can book personal training in the building's gym and nutrition coaching in the same app. Together they complete the wellness amenity. Nutrition joined the catalog because customers asked for it. It now books like any other on-demand service. Residents pay for each consultation and check-in in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a virtual consultation, a meal plan land in the app, and the owner's share appear in the portal. - 1The resident picks an in-person or virtual consultation and a time in the app. - 2Payment runs in the app. - 3A licensed nutritionist vetted by ElevateOS meets the resident in person, under the building's access rules with a guest pass issued automatically, or virtually with no building access needed. - 4The resident rates, tips or rebooks a check-in in one tap, and the owner's share is reported. - Initial consultation - Meal plans - Ongoing check-ins - In person or virtual - Licensed nutritionists - Personal training - Personal training → - Massage - Massage → - Group classes - Licensed, vetted nutritionists - Consultations and check-ins - Booked and paid in the app - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Can residents meet a nutritionist in person or virtually? A: Both. Residents choose an in-person or virtual session in the app, and virtual sessions need no building access. Q: What does the initial nutrition consultation cover? A: The initial consultation is the resident's first session with a licensed nutritionist. It starts the plan that meal plans and check-ins build on. Q: How do resident meal plans work? A: A nutritionist builds a meal plan for the resident after the consultation. The plan lives in the app alongside every other booking. Q: How do residents book nutrition check-ins? A: Ongoing check-ins are booked in the app like any other session. Residents rebook the next check-in in one tap. Q: Are ElevateOS nutritionists licensed and vetted? A: Yes. Every ElevateOS nutritionist is licensed, vetted, background-checked, insured and rated by residents. ElevateOS manages the nutritionists, so the property never hires them. Q: Can nutrition coaching pair with personal training? A: Yes. Residents can book personal training in the building's gym and nutrition coaching in the same app. Together they complete the wellness amenity. Q: Why is nutrition in the ElevateOS catalog? A: Nutrition joined the catalog because customers asked for it. It now books like any other on-demand service. Q: Who pays for nutrition coaching, and what does the owner earn? A: Residents pay for each consultation and check-in in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/massage ### A licensed massage, without leaving the building. In-home massage for apartment residents: Swedish and deep tissue massage from licensed therapists vetted by ElevateOS, in the unit or the building's spa room, booked by the hour. Couples sessions where available. Booked and paid in the app. The property earns a revenue share at no cost. The building has a spa room that sits empty. Residents book massages across town. Or they let a therapist the building never vetted into the unit. The amenity earns nothing, and the desk has no record. A licensed therapist, without leaving the building. Deep tissue work from a licensed therapist. The therapist comes to the resident's unit. Sessions in the building's own spa or amenity room. Two residents, side by side, where available. In-home or in-building massage, booked by the hour. A trainer in the building's own gym. Nutrition coaching, booked like any other amenity. Beauty and spa services delivered to the unit or the amenity space. Background-checked, insured and rated by residents. Both booked in the app like any other service. Residents choose where the session happens. Where available. Booked and paid in the app. Every therapist arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. The building's spa or amenity room gets used. Licensed therapists are vetted by ElevateOS and follow the building's access rules. Every visit is logged. Managed Staffing can run the spa itself. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Bookings, the spa room, wellness and staffing run through the same platform. Residents can book Swedish and deep tissue massage in the building's app. Couples sessions are offered where available. Either one. The therapist comes to the resident's unit or uses the building's spa or amenity room. Yes, where available. Couples sessions book in the app like any other massage. Yes. Every ElevateOS therapist is licensed, vetted, background-checked, insured and rated by residents. ElevateOS manages the therapists, so the property never hires them. In-home or in-building massage is booked by the hour in the app. Payment runs in the app, and residents rebook in one tap. Yes. ElevateOS delivers beauty and spa services to the unit or the amenity space. They sit in the same app as massage. Residents pay for each massage in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a deep tissue massage, the guest pass land at the desk, and the owner's share appear in the portal. - 1The resident picks a massage, the unit or the spa room, and a time in the app. - 2Payment runs in the app. - 3A licensed therapist vetted by ElevateOS arrives under the building's access rules, with a guest pass sent to the front desk automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - Swedish massage - Deep tissue massage - In-unit sessions - Spa or amenity room - Couples sessions - Booked by the hour - Personal training - Personal training → - Nutrition - Nutrition coaching → - Spa and beauty - Licensed, vetted therapists - Swedish and deep tissue - In the unit or the spa room - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Which types of massage can residents book? A: Residents can book Swedish and deep tissue massage in the building's app. Couples sessions are offered where available. Q: Does the massage happen in the unit or the spa room? A: Either one. The therapist comes to the resident's unit or uses the building's spa or amenity room. Q: Can two residents book a couples massage? A: Yes, where available. Couples sessions book in the app like any other massage. Q: Are ElevateOS massage therapists licensed and vetted? A: Yes. Every ElevateOS therapist is licensed, vetted, background-checked, insured and rated by residents. ElevateOS manages the therapists, so the property never hires them. Q: How does booking a massage by the hour work? A: In-home or in-building massage is booked by the hour in the app. Payment runs in the app, and residents rebook in one tap. Q: Can residents book spa and beauty services too? A: Yes. ElevateOS delivers beauty and spa services to the unit or the amenity space. They sit in the same app as massage. Q: Who pays for a massage, and how does the property earn? A: Residents pay for each massage in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/handyman ### TV mounted. Furniture assembled. Maintenance untouched. Handyman service for apartment residents: TV mounting, furniture assembly, picture hanging, shelving and light installs from vetted, background-checked pros. Residents book and pay in the building's own app, so maintenance stays on maintenance. The property earns a revenue share at no cost. Residents submit work orders to mount a TV or build a dresser. Maintenance either says no or gets pulled off real repairs. Otherwise a stranger from some app drills into the walls with no record at the desk. Mounted level, cables hidden. The flat-pack, assembled, without the argument. Art and mirrors hung by a vetted pro. Shelves put up in the unit. Shelves, curtain rods, fixtures and the small jobs maintenance doesn't do. Background-checked, insured and rated by residents. TV mounting, furniture assembly and light installs. Residents book and pay in the app, so maintenance stays on repairs. Booked like any other service. Every pro arrives with a guest pass already issued. The desk has a record of who came in. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Work orders stay for the repairs the property owns, in the Maintenance module. Resident-paid jobs go to vetted pros through the app. Pros follow the building's access rules, and guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Jobs, repairs, move-ins and visitors run through the same platform. Residents can book TV mounting, furniture assembly, picture hanging, shelving and light installs in the building's app. Light installs cover shelves, curtain rods, fixtures and the small jobs maintenance doesn't do. A work order covers a repair the property owns. A handyman job is resident-paid and goes to a vetted pro through the app, so maintenance stays on repairs. Yes. Residents book furniture assembly in the app once the boxes arrive. The flat-pack gets assembled, without the argument. A vetted pro mounts the TV level and hides the cables. Residents book and pay for it in the app. Yes. Every ElevateOS pro is vetted, background-checked, insured and rated by residents. ElevateOS manages the pros, so the property never hires them. Pros follow the building's access rules, and a guest pass is sent to the front desk automatically. Every visit is logged at the property. Residents pay for each job in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a TV mount, the guest pass land at the desk, and the owner's share appear in the portal. - 1The resident picks a job and a time in the app. - 2Payment runs in the app. - 3A vetted, background-checked pro arrives under the building's access rules, with a guest pass sent to the front desk automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - TV mounting - Furniture assembly - Picture hanging - Shelving - Light installs - Vetted pros - TV mounting and assembly - Resident-paid, not a work order - Booked in the app - Automatic guest passes - Every visit logged - Ratings, tips and rebooking - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: Which handyman jobs can apartment residents book? A: Residents can book TV mounting, furniture assembly, picture hanging, shelving and light installs in the building's app. Light installs cover shelves, curtain rods, fixtures and the small jobs maintenance doesn't do. Q: How is a handyman job different from a maintenance work order? A: A work order covers a repair the property owns. A handyman job is resident-paid and goes to a vetted pro through the app, so maintenance stays on repairs. Q: Can a handyman assemble furniture after move-in? A: Yes. Residents book furniture assembly in the app once the boxes arrive. The flat-pack gets assembled, without the argument. Q: How does TV mounting work in an apartment? A: A vetted pro mounts the TV level and hides the cables. Residents book and pay for it in the app. Q: Are ElevateOS handyman pros background-checked and insured? A: Yes. Every ElevateOS pro is vetted, background-checked, insured and rated by residents. ElevateOS manages the pros, so the property never hires them. Q: How does a handyman get into the building? A: Pros follow the building's access rules, and a guest pass is sent to the front desk automatically. Every visit is logged at the property. Q: Who pays for handyman jobs, and how does the property earn? A: Residents pay for each job in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/moving-and-junk-removal ### Move-in day, handled. Apartment movers and junk removal: local moves and junk and furniture removal from a preferred-mover network covering 98% of the US. Booked in the building's own app and scheduled around the elevator and dock. The property earns a revenue share at no cost. A truck blocks the dock. Movers fight another resident for the elevator. The old couch ends up next to the dumpster. The front desk spends move-in day refereeing, and the building earns nothing from the busiest week of a resident's year. Movers booked from the app. The old couch hauled out, not left by the dumpster. Movers in and haulers out, scheduled with the elevator. A network covering 98% of the US, managed by ElevateOS. The move is set before the truck shows up. A clean before the boxes arrive or after they leave. The flat-pack, assembled, without the argument. Help making the new apartment feel finished. Utilities set up before move-in day. Background-checked, insured and rated by residents. Booked in the app like any other service. Haulers booked alongside the movers. Every crew scheduled around the building. A preferred-mover network managed by ElevateOS. Every crew arrives with a guest pass already issued. Residents rate, tip and rebook in one tap. The owner earns a share of every booking at no cost to the property. Movers and haulers are scheduled around the building's elevator and dock. Crews follow the building's access rules, and guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building. 98% of the US covered by the preferred-mover network $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 Move-in, utilities, cleans, the desk and guests run through the same platform. Yes. Residents book local movers in the building's app. The move is scheduled around the elevator and dock. Residents book a junk removal crew in the app to haul out old furniture and junk. The crew is scheduled with the elevator, like the movers. Every mover and hauler booked in the app is scheduled around the building's elevator and dock. Movers in and haulers out, scheduled with the elevator. The preferred-mover network covers 98% of the US. ElevateOS manages the network, so the property never hires movers. Residents book movers from the app before move-in day. The elevator and dock are reserved before the truck shows up. Yes. Residents can add a move-in or move-out clean and furniture assembly in the same app. Every service books the same way. Yes. Every ElevateOS crew is vetted, background-checked, insured and rated by residents. Crews follow the building's access rules, and every visit is logged. Residents pay for each move or pickup in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book movers, the elevator and dock get reserved, a junk pickup get added, and the owner's share appear in the portal. - 1The resident books movers or junk removal in the app before move-in day. - 2Payment runs in the app. - 3The crew is scheduled around the building's elevator and dock and arrives under the access rules, with a guest pass issued automatically. - 4The resident rates, tips or rebooks in one tap, and the owner's share is reported. - Local moves - Junk and furniture removal - Elevator and dock scheduling - Preferred-mover network - Booked before move-in day - Move-in and move-out cleans - Housekeeping → - Furniture assembly - Handyman → - Design and furnishing - Internet and electricity setup - New revenue lines → - Vetted crews - Preferred movers in 98% of the US - Automatic guest passes - Ratings, tips and rebooking - Revenue share at no cost - 98%of the US covered by the preferred-mover network - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - Connected services and modules Q: Can residents book a local move through the building app? A: Yes. Residents book local movers in the building's app. The move is scheduled around the elevator and dock. Q: How does apartment junk and furniture removal work? A: Residents book a junk removal crew in the app to haul out old furniture and junk. The crew is scheduled with the elevator, like the movers. Q: How are the elevator and loading dock scheduled for a move? A: Every mover and hauler booked in the app is scheduled around the building's elevator and dock. Movers in and haulers out, scheduled with the elevator. Q: How far does the ElevateOS preferred-mover network reach? A: The preferred-mover network covers 98% of the US. ElevateOS manages the network, so the property never hires movers. Q: When should residents book movers? A: Residents book movers from the app before move-in day. The elevator and dock are reserved before the truck shows up. Q: Can a move be paired with a clean or furniture assembly? A: Yes. Residents can add a move-in or move-out clean and furniture assembly in the same app. Every service books the same way. Q: Are ElevateOS moving and junk removal crews vetted? A: Yes. Every ElevateOS crew is vetted, background-checked, insured and rated by residents. Crews follow the building's access rules, and every visit is logged. Q: Who pays for a move, and how does the property earn? A: Residents pay for each move or pickup in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/home-watch ### The apartment is looked after while the resident is away. Home watch service for apartments: plant care, mail and package pickup, and walkthrough check-ins with photo reports, from vetted, background-checked providers while residents travel. Booked and paid in the building's own app. The property earns a revenue share at no cost. Residents travel and hand a spare key to a neighbor. Mail piles up, packages sit at the desk and the plants don't make it. The front desk becomes the unofficial house-sitter, with no record of who went in. Plants watered while the resident is away. Mail collected so it doesn't pile up. Packages picked up instead of sitting at the desk. Unit checks while residents travel. Check-ins come with photo reports in the app. In-unit sitting when residents travel. A clean before the resident is back. Walks for the dog while the resident is away. Background-checked, insured and rated by residents. Plant watering while residents travel. Nothing piles up at the door or the desk. Unit checks while residents travel, with photo reports. Booked like any other service. Every provider arrives with a guest pass already issued. The desk has a record of who went in. The owner earns a share of every booking at no cost to the property. Home watch joined the ElevateOS catalog on customer request. Residents get photo reports in the app. Providers follow the building's access rules, and guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Check-ins, packages, guests and the desk run through the same platform. Home watch covers plant care, mail and package pickup, and walkthrough check-ins while residents travel. Check-ins come with photo reports. Home watch check-ins come with photo reports. The resident sees them in the building's app. Yes. Home watch providers collect mail and pick up packages, so nothing piles up at the door or the desk. Yes. Plant care is part of home watch. Residents book it in the app with the rest of their check-ins. Yes. Every ElevateOS home watch provider is vetted, background-checked, insured and rated by residents. ElevateOS manages the providers, so the property never hires them. Yes. Residents can add in-unit pet sitting or book housekeeping for a clean before they're back. Every service books in the same app. Home watch joined the catalog because customers asked for it. It now books like any other on-demand service. Residents pay for home watch in the app. The owner earns a revenue share on every booking, at no cost to the property. Bring your building and watch a resident book a walkthrough check-in, the guest pass land at the desk, the photo report arrive in the app, and the owner's share appear in the portal. - 1The resident picks the check-ins needed while away in the app. - 2Payment runs in the app. - 3A vetted, background-checked provider arrives under the building's access rules, with a guest pass issued automatically. - 4The resident gets the photo report in the app, and the owner's share is reported. - Plant care - Mail pickup - Package pickup - Walkthrough check-ins - Photo reports - Pet sitting - Housekeeping - Housekeeping → - Dog walking - Dog walking → - Vetted providers - Mail and package pickup - Booked and paid in the app - Automatic guest passes - Every visit logged - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: What does an apartment home watch service cover? A: Home watch covers plant care, mail and package pickup, and walkthrough check-ins while residents travel. Check-ins come with photo reports. Q: How do home watch photo reports work? A: Home watch check-ins come with photo reports. The resident sees them in the building's app. Q: Can mail and packages be picked up while a resident is away? A: Yes. Home watch providers collect mail and pick up packages, so nothing piles up at the door or the desk. Q: Can someone water a resident's plants during a trip? A: Yes. Plant care is part of home watch. Residents book it in the app with the rest of their check-ins. Q: Are ElevateOS home watch providers background-checked and insured? A: Yes. Every ElevateOS home watch provider is vetted, background-checked, insured and rated by residents. ElevateOS manages the providers, so the property never hires them. Q: Can home watch be paired with pet sitting or a clean before the resident returns? A: Yes. Residents can add in-unit pet sitting or book housekeeping for a clean before they're back. Every service books in the same app. Q: Why is home watch in the ElevateOS catalog? A: Home watch joined the catalog because customers asked for it. It now books like any other on-demand service. Q: Who pays for home watch, and what does the owner earn? A: Residents pay for home watch in the app. The owner earns a revenue share on every booking, at no cost to the property. https://www.elevateos.com/platform/concierge/services/food-and-grocery ### Local restaurants and groceries, delivered to the door. Grocery delivery for apartment residents: local restaurant ordering and grocery delivery with door-to-door drop-off, ordered from the same app residents use for everything else in the building. The property earns a revenue share at no cost. Drivers from a dozen apps crowd the lobby. Bags pile up at the desk, and the front desk turns into a food locker. None of that spend touches the building. Local restaurants, ordered in the building's app. Groceries delivered to the door. Orders go to the unit, not the desk. The same app residents use for everything else. The building's own store and lobby market. A clean apartment, booked in two taps. Deliveries tracked at the desk. Background-checked, insured and rated by residents. Local restaurant ordering in the building's app. Groceries and meals delivered to the door. Bags go to the unit, not the front desk. Every provider arrives with a guest pass already issued. The desk has a record of who came in. The owner earns a share of every order at no cost to the property. Orders are dropped door to door. Providers follow the building's access rules, and guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building. Residents order meals and groceries in the same app as everything else. $30,000+ a month in resident services at Wolf Point East +117% services revenue at Avenue5 10,000+ vetted service providers Orders, the store, the desk, guests and payments run through the same platform. Residents can order from local restaurants and get groceries delivered in the building's app. Every order is dropped off door to door. Yes. Local restaurant ordering sits in the same app residents use for everything else in the building. Residents order groceries in the app and pay there. The groceries are delivered to the door. Orders go door to door, to the unit. The front desk stops being a food locker. Food and grocery delivery brings local restaurant meals and groceries to the door. Market Shop is the building's own store, with in-app product sales and a self-service lobby market. Yes. Every ElevateOS provider is vetted, background-checked, insured and rated by residents. Providers follow the building's access rules, and every visit is logged. Residents pay for each order in the app. The owner earns a revenue share on every order, at no cost to the property. Bring your building and watch a resident order dinner, the guest pass land at the desk, the order reach the door, and the owner's share appear in the portal. - 1The resident orders from a local restaurant or the grocery in the app. - 2Payment runs in the app. - 3The provider arrives under the building's access rules, with a guest pass issued automatically, and delivers door to door. - 4The resident rates or reorders in one tap, and the owner's share is reported. - Local restaurant ordering - Grocery delivery - Door-to-door drop-off - Ordered in the same app - Market Shop - Market Shop → - Housekeeping - Housekeeping → - Packages - Packages → - Vetted providers - Local restaurants - Groceries - Automatic guest passes - Every visit logged - Revenue share at no cost - $30,000+a month in resident services at Wolf Point East - +117%services revenue at Avenue5 - 10,000+vetted service providers - Connected services and modules Q: What can apartment residents order for delivery? A: Residents can order from local restaurants and get groceries delivered in the building's app. Every order is dropped off door to door. Q: Can residents order from local restaurants in the building app? A: Yes. Local restaurant ordering sits in the same app residents use for everything else in the building. Q: How does grocery delivery for apartment residents work? A: Residents order groceries in the app and pay there. The groceries are delivered to the door. Q: Do food and grocery orders go to the unit or the front desk? A: Orders go door to door, to the unit. The front desk stops being a food locker. Q: How is food and grocery delivery different from Market Shop? A: Food and grocery delivery brings local restaurant meals and groceries to the door. Market Shop is the building's own store, with in-app product sales and a self-service lobby market. Q: Are ElevateOS delivery providers vetted? A: Yes. Every ElevateOS provider is vetted, background-checked, insured and rated by residents. Providers follow the building's access rules, and every visit is logged. Q: Who pays for food and grocery delivery, and how does the property earn? A: Residents pay for each order in the app. The owner earns a revenue share on every order, at no cost to the property. ## Solutions https://www.elevateos.com/solutions ### Every building. Every budget. One app. ElevateOS runs any building with residents in it, from Class A towers to garden communities, student housing, build-to-rent, condos and live-work-play campuses. The platform stays the same; the modules and the price change with the property. Run three modules or thirty. Each property starts with the pack that fits its residents, staff and rent roll. Paid amenities, staffed services, valet and a concierge desk. Packages, maintenance and amenities, with services that pay for it. Keyless, packages and a branded app before the renovation is done. Recertification tasks, documents and announcements at no cost to residents. Roommate logins, inspections, packages and events at volume. Smart locks, self-guided tours and maintenance across scattered sites. Classes, events, services and family logins in one app. Dues, bylaws, documents, amenities and access in one app. Fees, bylaws, council tools and access for owners and renters. Perks, events, access and parking across the whole block. Tenant events, services, perks and shared access. Keys, services and events live before move-in day. Revenue share, consolidated OPEX and a portfolio view. Standards, dashboards and one login across every building. One portal, one inbox, events run for you. Packages, guests, valet and the shift log on one phone. Work orders, inspections and assets with photos and KPIs. Open API, sync logs and every PMS, no forklift upgrades. A demo unit with the key on the prospect's phone. Hardware specified from the catalog, app live at move-in. Pick the problem. See how one app solves it. Turn the app into a revenue line. Replace 8 to 12 vendors with one. Intercom, lockers, inspections, fitness, included. Give residents a reason to stay. One view of every building. 39 packages a minute, zero at the desk. Keep the hardware you own. Photos, KPIs, PMS write-back. Photo evidence, side by side. Fees, deposits, no double bookings. Paid passes, QR codes, analytics. Four sites, one hub, automatic requests. Leaks, incidents, audit trails. The app on every phone before move-in. Planned, staffed and marketed by Resivents. ElevateOS Canada serves Ontario, British Columbia and Québec. Local communities and services in every metro ElevateOS serves. 10x Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month. 3x A 185-unit Charlotte mid-rise: fee-based amenity income tripled. 4 days VERVE West Lafayette: turn week finished with photos on every unit. The Curb, Norwalk: event attendance once residents and tenants shared one app. 4 apps to 1 West House: SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. +117% Avenue5: services revenue year over year. The locks, intercoms, thermostats, lockers and elevators you already own. On-demand services and Resivents events in every market. No. ElevateOS runs Class A towers, Class B and C communities, affordable, student, build-to-rent, senior, condo, HOA, strata, mixed-use and office campuses on the same platform. The module pack changes; the operating system doesn't. Yes. Recertification tasks, document libraries, maintenance and announcements run at no cost to residents, and the platform can start at $0 with the revenue share. Yes. Roommate logins, turn-week inspections, packages at volume, parking and events, at communities like VERVE West Lafayette. Yes. Dues, bylaws, documents, amenities, guest passes and role-based access for boards, managers, owners and renters. Yes. One portfolio dashboard across every building, with modules and pricing set per property. Yes. Each property starts with the pack that fits it, three modules or thirty, priced per unit for what's turned on. Yes. ElevateOS Canada Inc. serves Ontario, British Columbia and Québec, with services in every Canadian market and the app in English and French. Owners and asset managers, regional operations, onsite managers, front desk and concierge, maintenance, IT, leasing and development teams, each with their own view. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Asset class - Role - Problem - Region - CLASS AHospitality-grade, on one app.Paid amenities, staffed services, valet and a concierge desk. - Hospitality-grade, on one app. - CLASS B AND MARKET-RATEClass A experience, Class B budget.Packages, maintenance and amenities, with services that pay for it. - Class A experience, Class B budget. - CLASS C AND VALUE-ADDThe upgrade residents notice first.Keyless, packages and a branded app before the renovation is done. - The upgrade residents notice first. - AFFORDABLEBuilt for compliance and community.Recertification tasks, documents and announcements at no cost to residents. - Built for compliance and community. - STUDENT HOUSINGTurn week in days, not weeks.Roommate logins, inspections, packages and events at volume. - Turn week in days, not weeks. - BUILD-TO-RENT AND SFRNo lobby required.Smart locks, self-guided tours and maintenance across scattered sites. - No lobby required. - ACTIVE ADULT AND SENIORMore to do, less to manage.Classes, events, services and family logins in one app. - More to do, less to manage. - CONDO AND HOAThe association, in every owner's pocket.Dues, bylaws, documents, amenities and access in one app. - The association, in every owner's pocket. - STRATA IN CANADAStrata, run like a modern building.Fees, bylaws, council tools and access for owners and renters. - Strata, run like a modern building. - MIXED-USEResidents, retail and office on one app.Perks, events, access and parking across the whole block. - Residents, retail and office on one app. - OFFICE AND CAMPUSLive-work-play, on one platform.Tenant events, services, perks and shared access. - Live-work-play, on one platform. - NEW DEVELOPMENTOpen with the app on every phone.Keys, services and events live before move-in day. - Open with the app on every phone. - OWNERS & ASSET MANAGERSThe resident app that shows up on the income side of the P&L.Revenue share, consolidated OPEX and a portfolio view. - The resident app that shows up on the income side of the P&L. - REGIONAL OPERATIONSForty buildings. One standard. One login.Standards, dashboards and one login across every building. - Forty buildings. One standard. One login. - ONSITE TEAMSFewer calls. Fewer logins. Your evenings back.One portal, one inbox, events run for you. - Fewer calls. Fewer logins. Your evenings back. - FRONT DESK & CONCIERGEThirty-nine packages a minute, and the shift log that remembers everything.Packages, guests, valet and the shift log on one phone. - Thirty-nine packages a minute, and the shift log that remembers everything. - MAINTENANCE TEAMSWork orders you can search. Inspections you can prove. Assets you can find.Work orders, inspections and assets with photos and KPIs. - Work orders you can search. Inspections you can prove. Assets you can find. - IT & INNOVATIONFifty integrations, seven PMS platforms, one API, zero forklift upgrades.Open API, sync logs and every PMS, no forklift upgrades. - Fifty integrations, seven PMS platforms, one API, zero forklift upgrades. - LEASING TEAMSShow the app on the tour, not the brochure.A demo unit with the key on the prospect's phone. - Show the app on the tour, not the brochure. - DEVELOPERS & LEASE-UPSThe building that feels finished on move-in day.Hardware specified from the catalog, app live at move-in. - The building that feels finished on move-in day. - REVENUEGrow ancillary incomeTurn the app into a revenue line. - Grow ancillary income - COSTConsolidate the tech stackReplace 8 to 12 vendors with one. - Consolidate the tech stack - COSTCut per-door and per-unit feesIntercom, lockers, inspections, fitness, included. - Cut per-door and per-unit fees - RETENTIONIncrease renewalsGive residents a reason to stay. - Increase renewals - OPERATIONSReduce staff workloadOne portal, one inbox, events run for you. - Reduce staff workload - OPERATIONSCentralize operationsOne view of every building. - Centralize operations - OPERATIONSFix the package room39 packages a minute, zero at the desk. - Fix the package room - ACCESSGo keyless without new locksKeep the hardware you own. - Go keyless without new locks - OPERATIONSClose work orders fasterPhotos, KPIs, PMS write-back. - Close work orders faster - RISKEnd deposit disputesPhoto evidence, side by side. - End deposit disputes - REVENUEMonetize amenitiesFees, deposits, no double bookings. - Monetize amenities - REVENUETurn visitor parking into incomePaid passes, QR codes, analytics. - Turn visitor parking into income - RETENTIONWin more reviewsFour sites, one hub, automatic requests. - Win more reviews - RISKProtect the assetLeaks, incidents, audit trails. - Protect the asset - LEASE-UPLaunch a lease-up on day oneThe app on every phone before move-in. - Launch a lease-up on day one - RETENTIONRun events without lifting a fingerPlanned, staffed and marketed by Resivents. - Run events without lifting a finger - CANADACanada and QuébecElevateOS Canada serves Ontario, British Columbia and Québec. - Canada and Québec - MARKETSAll 77 marketsLocal communities and services in every metro ElevateOS serves. - All 77 markets - CLASS A10xAlluvion Las Olas: amenity income from $1,500 to $15,000+ a month. - CLASS B3xA 185-unit Charlotte mid-rise: fee-based amenity income tripled. - STUDENT HOUSING4 daysVERVE West Lafayette: turn week finished with photos on every unit. - LIVE-WORK-PLAY3xThe Curb, Norwalk: event attendance once residents and tenants shared one app. - CANADA4 apps to 1West House: SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. - PORTFOLIO+117%Avenue5: services revenue year over year. - INTEGRATIONS50+ integrations, every PMSThe locks, intercoms, thermostats, lockers and elevators you already own. - 50+ integrations, every PMS - SERVICES & EVENTSStaffed by ElevateOSOn-demand services and Resivents events in every market. - Staffed by ElevateOS Q: Is ElevateOS only for Class A buildings? A: No. ElevateOS runs Class A towers, Class B and C communities, affordable, student, build-to-rent, senior, condo, HOA, strata, mixed-use and office campuses on the same platform. The module pack changes; the operating system doesn't. Q: Does ElevateOS work for affordable housing? A: Yes. Recertification tasks, document libraries, maintenance and announcements run at no cost to residents, and the platform can start at $0 with the revenue share. Q: Does it work for student housing? A: Yes. Roommate logins, turn-week inspections, packages at volume, parking and events, at communities like VERVE West Lafayette. Q: Can condos, HOAs and strata corporations use it? A: Yes. Dues, bylaws, documents, amenities, guest passes and role-based access for boards, managers, owners and renters. Q: Can we run different asset classes on one platform? A: Yes. One portfolio dashboard across every building, with modules and pricing set per property. Q: Do modules and pricing change by property? A: Yes. Each property starts with the pack that fits it, three modules or thirty, priced per unit for what's turned on. Q: Does ElevateOS work in Canada and Québec? A: Yes. ElevateOS Canada Inc. serves Ontario, British Columbia and Québec, with services in every Canadian market and the app in English and French. Q: Which roles use ElevateOS every day? A: Owners and asset managers, regional operations, onsite managers, front desk and concierge, maintenance, IT, leasing and development teams, each with their own view. https://www.elevateos.com/solutions/by-company-size/for-entire-portfolio-centralize ### For Entire Portfolio Centralize, automate, and unify your property operations Konrad Koczwara ElevateOS offers comprehensive proptech services designed for efficient portfolio management. These include advanced analytics for portfolio performance, tenant management systems, and more. ElevateOS is designed to automate and streamline routine tasks, reduce manual errors, and improve operational efficiency. It gives you a unified platform for managing multiple properties, making it easy to track performance, manage tenants, and maintain properties. Yes, ElevateOS is fully scalable and designed to grow with your portfolio. Whether you're expanding, downsizing, or diversifying your portfolio, the platform can adapt to your changing needs. ElevateOS provides comprehensive support to ensure your portfolio management runs smoothly. That support includes technical assistance, guidance on best practices, and prompt troubleshooting to minimize any potential disruptions. ElevateOS adheres to industry-best security standards and complies with all relevant privacy laws. Your data is protected with advanced encryption methods and ElevateOS implements regular security updates and audits to ensure ongoing data protection. ElevateOS pricing for portfolio management services is based on the size and complexity of your portfolio, and the specific solutions you require. The company aims to provide high-value, cost-effective services and offers flexible pricing models to suit your needs. ElevateOS has a dedicated onboarding team to ensure a smooth transition. The team will guide you through each step, from initial setup and data migration to training and ongoing support. By using ElevateOS services, you can expect improvements in various areas such as operational efficiency, cost management, tenant satisfaction, and overall portfolio performance. The platform's advanced analytics tools provide you with actionable insights to make informed decisions and drive portfolio growth. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - White-label capabilities to showcase your brand - Consolidate multiple solutions through integration - Implement performance benchmarking across different properties - Streamline Operations for on-site team & engagement for residents. - Marketing - Onboarding - Resident Engagement - Operations - Reputation Management - Communication - Lifestyle Concierge Services - Resident Events - Apartments at City Center - Alluvion Las Olas - Wolf Point East - Optima Signature - The Victor - Magnolia Square - The Hadley Q: What specific solutions does ElevateOS offer for portfolio management? A: ElevateOS offers comprehensive proptech services designed for efficient portfolio management. These include advanced analytics for portfolio performance, tenant management systems, and more. Q: How can ElevateOS's services streamline our portfolio management processes? A: ElevateOS is designed to automate and streamline routine tasks, reduce manual errors, and improve operational efficiency. It gives you a unified platform for managing multiple properties, making it easy to track performance, manage tenants, and maintain properties. Q: Can ElevateOS's solutions scale as our portfolio grows or changes? A: Yes, ElevateOS is fully scalable and designed to grow with your portfolio. Whether you're expanding, downsizing, or diversifying your portfolio, the platform can adapt to your changing needs. Q: What kind of customer support does ElevateOS offer for portfolio management? A: ElevateOS provides comprehensive support to ensure your portfolio management runs smoothly. That support includes technical assistance, guidance on best practices, and prompt troubleshooting to minimize any potential disruptions. Q: How does ElevateOS ensure the security and privacy of our portfolio data? A: ElevateOS adheres to industry-best security standards and complies with all relevant privacy laws. Your data is protected with advanced encryption methods and ElevateOS implements regular security updates and audits to ensure ongoing data protection. Q: What is the pricing model for portfolio management services? A: ElevateOS pricing for portfolio management services is based on the size and complexity of your portfolio, and the specific solutions you require. The company aims to provide high-value, cost-effective services and offers flexible pricing models to suit your needs. Q: How does the transition process work if we decide to shift our portfolio management to ElevateOS? A: ElevateOS has a dedicated onboarding team to ensure a smooth transition. The team will guide you through each step, from initial setup and data migration to training and ongoing support. Q: What improvements in portfolio performance can we expect by using ElevateOS's services? A: By using ElevateOS services, you can expect improvements in various areas such as operational efficiency, cost management, tenant satisfaction, and overall portfolio performance. The platform's advanced analytics tools provide you with actionable insights to make informed decisions and drive portfolio growth. https://www.elevateos.com/solutions/by-goal/for-engagement-retention ### Resident Engagement & Retention Solutions That Drive Renewals White-label your brand and take control of your resident journey ElevateOS helps residents love where they live and turn them into your biggest promoters A 5% increase in resident retention can result in a 25% to 95% increase in profits, according to a study by Bain & Company. According to a study by J Turner Research, properties that have higher resident satisfaction scores also have higher online review scores. A 1-star increase in a property's online review score can lead to a 5% to 9% increase in revenue, according to a study by Harvard Business Review. According to a report by the National Multifamily Housing Council, 76% of residents are willing to refer friends and family to their apartment community if they are satisfied with their living experience. By improving resident engagement, landlords can increase the likelihood of resident referrals, leading to lower marketing costs and higher occupancy rates. According to a study by J Turner Research, properties with higher resident satisfaction scores also have higher revenue growth rates. For every 1% increase in a property's satisfaction score, there is a 1.5% increase in revenue growth. According to a report by Multifamily Executive, properties that have a higher percentage of engaged residents have lower turnover rates and lower turnover costs. Turnover costs can range from $1,000 to $5,000 per unit, depending on the market and the unit size. Engaging with residents can improve communication and lead to quicker response times for maintenance requests, reducing the likelihood of resident complaints and negative reviews. According to a report by Multifamily Executive, properties with higher resident engagement rates have higher occupancy rates. Higher occupancy rates lead to more consistent rental income for landlords. According to a survey by the National Multifamily Housing Council, resident referrals are the top source of new leases for apartment communities. By engaging with residents and improving their satisfaction, landlords can increase the likelihood of resident referrals, reducing marketing costs. A high NPS score indicates that residents are more likely to recommend the property to others. A study by J Turner Research found that properties with a high NPS score also have higher resident satisfaction scores and higher retention rates. Apartments at City Center, Washington, DC. Revenue share from ElevateOS platform covered the monthly cost and generated additional NOI for property within 3 months of implementation. Alluvion Las Olas, Fort Lauderdale, FL. We transformed our amenity offering, skyrocketing monthly income from $1,500 to over $15,000. Our innovative solutions have drastically increased profitability, while simultaneously improving the living experience for our residents. Wolf Point East, Chicago, IL. Lifestyle services on the ElevateOS platform are so appealing and convenient that residents collectively spend more than $30,000 on them per month, highlighting their value and the platform's success in meeting resident needs. Optima Signature, Chicago, IL. ElevateOS significantly reduced complexity and enhanced user experience by consolidating 6+ resident-facing portals into a single, easy-to-navigate platform, increasing efficiency for residents and staff alike. The Victor, Dallas, TX. The ElevateOS platform's effective amenity management system facilitated over $32,000 in amenity bookings within a single month, demonstrating its powerful revenue-generation capabilities. Magnolia Square, Naples, FL. The intuitive ElevateOS platform delivered an astounding 7-fold increase in resident engagement and sparked a 300%+ rise in participation within resident interest groups, enhancing community cohesion and satisfaction. The Hadley, Atlanta, GA. We streamlined our operations by integrating both package locker and access control systems into one user-friendly application, greatly simplifying processes for both residents and management. - Increase retention - Improved Online Reviews - More referrals - Increase Revenue - Lower turnover costs - Improved communication - Higher occupancy rates - Lower marketing costs - Higher Net Promoter Score (NPS) - Communication Tool - Community Feed & Marketplace - Social Calendar & Digital RSVPs - Automated Surveys & Reviews - Resident Interest Groups - Gift Cards & Rewards - Neighborhood Perks Program - Hotel Style Concierge Services - Event & Experience Planning - Group Fitness Classes - Achieved ROI within 3 months while increasing NOI. - Increased amenity income from $1,500/month to $15,000+/month. - Residents spend $30,000+/month on lifestyle services. - Went from 6+ resident facing portals to just 1. - Generated $32,000+ in amenity bookings in 1 month. - Increased resident engagement by 7x and oversaw a 300%+ increase in resident interest group activity. - Consolidated package locker & access control systems into one app. https://www.elevateos.com/solutions/by-type/for-commercial-office ### Commercial Office Property Management Software Built for Modern Buildings ElevateOS offers an all-in-one technology, services, and staffing solution for commercial real estate. ElevateOS apps are fully customizable and built to support the entire lifecycle of an office tenant. From operations to access, all the way to tenant engagement, every stage is covered. Most popular features: ElevateOS is much more than a technology company. It provides commercial office landlords an entire ecosystem, with a team of tenant engagement professionals and service providers that will turn your office into a 5-star hotel. Most popular services: ElevateOS offers a suite of proptech solutions tailored for commercial offices. These include smart building technologies, facility and maintenance management, tenant communication platforms, as well as data analytics and reporting tools. ElevateOS helps automate and streamline many routine property management tasks, improving efficiency and reducing errors. From maintenance coordination to tenant communication, the platform provides tools that help you deliver a better tenant experience while maximizing operational efficiency. Yes, ElevateOS is designed to scale and adapt with your business. Whether you're expanding, diversifying, or making changes to your property portfolio, its services can accommodate your needs. ElevateOS offers comprehensive customer support, including technical assistance, best practices guidance, and quick troubleshooting. The team is dedicated to keeping the solutions running smoothly within your business. ElevateOS adheres to the highest standards of data security and privacy. ElevateOS employs advanced encryption methods and complies with all relevant privacy laws and regulations. Regular security updates and audits are conducted to ensure the ongoing protection of your data. The ElevateOS pricing model for commercial office services is based on the size and complexity of your portfolio, and the specific solutions you require. The company strives to deliver high-value services at a cost-effective price and can provide a customized quote upon request. ElevateOS ensures a smooth transition, with a dedicated onboarding team guiding you through each step. This includes initial setup, data migration, training, and ongoing support to minimize disruptions and help you make the most of the platform. With ElevateOS services, you can expect to see improvements in various areas such as operational efficiency, tenant satisfaction, cost management, and overall property performance. The platform's data analytics provide insightful reports, allowing you to make data-driven decisions that enhance your business success. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Branded Tenant Experience App - Manager Portal - Digital Signage - Package Management - Access Control - Employee Perks - Engagement Dashboard - Service Request Management - Events & Experiences - Fitness Management - Lifestyle Experience Concierge - Employer | Employee Engagement Program - Delight Your Tenants With An "All-In-One" Engagement App - Integrated access control - Coworking space management - Amenity Reservations - Local Business Perks - Engage Your Tenants With A Team Of Experts - Fitness Center Management - Spa Management - Event & Activity Planning - Front Desk Concierge Services - Lifestyle Concierge Program Q: What specific solutions does ElevateOS offer for commercial offices? A: ElevateOS offers a suite of proptech solutions tailored for commercial offices. These include smart building technologies, facility and maintenance management, tenant communication platforms, as well as data analytics and reporting tools. Q: How can ElevateOS's services improve the management of our commercial office properties? A: ElevateOS helps automate and streamline many routine property management tasks, improving efficiency and reducing errors. From maintenance coordination to tenant communication, the platform provides tools that help you deliver a better tenant experience while maximizing operational efficiency. Q: Are ElevateOS's solutions scalable as our commercial office portfolio grows or changes? A: Yes, ElevateOS is designed to scale and adapt with your business. Whether you're expanding, diversifying, or making changes to your property portfolio, its services can accommodate your needs. Q: What kind of support does ElevateOS provide for commercial office management? A: ElevateOS offers comprehensive customer support, including technical assistance, best practices guidance, and quick troubleshooting. The team is dedicated to keeping the solutions running smoothly within your business. Q: How does ElevateOS ensure the security and privacy of our commercial office data? A: ElevateOS adheres to the highest standards of data security and privacy. ElevateOS employs advanced encryption methods and complies with all relevant privacy laws and regulations. Regular security updates and audits are conducted to ensure the ongoing protection of your data. Q: What is the pricing model for commercial office services? A: The ElevateOS pricing model for commercial office services is based on the size and complexity of your portfolio, and the specific solutions you require. The company strives to deliver high-value services at a cost-effective price and can provide a customized quote upon request. Q: How smooth is the transition if we decide to shift our commercial office management to ElevateOS? A: ElevateOS ensures a smooth transition, with a dedicated onboarding team guiding you through each step. This includes initial setup, data migration, training, and ongoing support to minimize disruptions and help you make the most of the platform. Q: What improvements can we expect in our commercial office operations by using ElevateOS's services? A: With ElevateOS services, you can expect to see improvements in various areas such as operational efficiency, tenant satisfaction, cost management, and overall property performance. The platform's data analytics provide insightful reports, allowing you to make data-driven decisions that enhance your business success. https://www.elevateos.com/solutions/by-type/for-hotels ### Hotel Management Software Built for Exceptional Guest Experiences ElevateOS offers a unified technology & services model for hotel operators. Build out your very own fully customizable & white-labeled app. Integrate smart access control and more! Most popular features Let the ElevateOS platform & team manage the on-site service providers. You'll save costs and eliminate the headache of managing "as needed" providers. Common Services That ElevateOS Helps Manage ElevateOS offers a range of proptech solutions tailored for the hospitality industry. These include guest experience enhancement, maintenance management, data analytics, and more. ElevateOS automates routine tasks, reduces manual errors, and streamlines operations with technology-driven solutions. From front desk management to room service coordination and maintenance, the platform offers tools that help your team focus on what matters most: delivering exceptional guest experiences. Absolutely, ElevateOS is designed to scale with your business. Whether you're expanding with new properties, diversifying your offerings, or making changes to accommodate growth, the platform can adapt to your needs. ElevateOS provides comprehensive customer support that includes technical assistance, best practice guidance, and quick troubleshooting. The team is dedicated to ensuring that your operations run smoothly on the platform. ElevateOS takes data security and privacy very seriously. ElevateOS adheres to stringent security measures, complies with relevant privacy laws, and employs advanced encryption methods. ElevateOS also conducts regular security updates and audits for ongoing data protection. A dedicated ElevateOS onboarding team ensures a smooth transition. From initial setup and data migration to training and ongoing support, the team will guide you through every step to minimize disruptions to your operations. By implementing ElevateOS services, you can expect improvements in operational efficiency, cost management, guest satisfaction, and overall business performance. The platform's data analytics tools offer insightful reporting and actionable insights to help drive your hotel's success. ElevateOS pricing for hotel services is flexible and is based on the size and complexity of your operations, as well as the specific solutions you require. The company aims to deliver high value at a reasonable cost and can provide a customized quote upon request. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Branded Hotel App - Hotel Management Hub - Digital Signage - Package Management - Events & Experiences - Fitness Management - Hotel Style Services - Amenity Management - Delight Your Guests With Branded Technology - Digital Bulletin - Community Feed - Activity Calendar - On-Site Concierge Services - Room Service Ordering - "Wow" Your Guests With A Wide Range Of On-Site Concierge Services - Housekeeping - Massage Therapy - Personal Trainers - Group Fitness Classes - Activities & Events - Personal Assistant Service Q: What specific solutions does ElevateOS offer for hotels? A: ElevateOS offers a range of proptech solutions tailored for the hospitality industry. These include guest experience enhancement, maintenance management, data analytics, and more. Q: How can ElevateOS's services improve the efficiency of our hotel operations? A: ElevateOS automates routine tasks, reduces manual errors, and streamlines operations with technology-driven solutions. From front desk management to room service coordination and maintenance, the platform offers tools that help your team focus on what matters most: delivering exceptional guest experiences. Q: Can ElevateOS's solutions scale as our hotel business grows or changes? A: Absolutely, ElevateOS is designed to scale with your business. Whether you're expanding with new properties, diversifying your offerings, or making changes to accommodate growth, the platform can adapt to your needs. Q: What kind of customer support does ElevateOS offer for hotels? A: ElevateOS provides comprehensive customer support that includes technical assistance, best practice guidance, and quick troubleshooting. The team is dedicated to ensuring that your operations run smoothly on the platform. Q: How does ElevateOS ensure the security and privacy of our hotel's data? A: ElevateOS takes data security and privacy very seriously. ElevateOS adheres to stringent security measures, complies with relevant privacy laws, and employs advanced encryption methods. ElevateOS also conducts regular security updates and audits for ongoing data protection. Q: How does the transition process work if we decide to shift our hotel management to ElevateOS? A: A dedicated ElevateOS onboarding team ensures a smooth transition. From initial setup and data migration to training and ongoing support, the team will guide you through every step to minimize disruptions to your operations. Q: What improvements in hotel performance can we expect by using ElevateOS's services? A: By implementing ElevateOS services, you can expect improvements in operational efficiency, cost management, guest satisfaction, and overall business performance. The platform's data analytics tools offer insightful reporting and actionable insights to help drive your hotel's success. Q: What is the pricing model for hotel services? A: ElevateOS pricing for hotel services is flexible and is based on the size and complexity of your operations, as well as the specific solutions you require. The company aims to deliver high value at a reasonable cost and can provide a customized quote upon request. https://www.elevateos.com/solutions/owners ### The resident app that shows up on the income side of the P&L. Resident app ROI for owners starts with the expense line: ElevateOS consolidates 8 to 12 vendors into one invoice. Then the app turns into income, with a revenue share on services, paid amenities, visitor parking and ticketed events. Pricing can start at $0 depending on setup, paired with a revenue share. One vendor, one number, one dashboard across the portfolio. Top-performing communities on ElevateOS earn hundreds of dollars per home per year in services revenue, before amenities and parking. Services are optional, resident-paid and staffed by ElevateOS. Residents book what they want. Nobody pays for what they don't. ElevateOS provides one per-unit price scoped to the modules the building turns on, replacing selected categories from a 29-category stack. Pricing can start at $0 depending on setup, paired with a revenue share. ElevateOS shares revenue from resident-paid services, paid amenities, visitor parking, ticketed events and Market Shop orders. Every service is optional and resident-paid. Nothing is bundled into rent. Residents see a useful choice, not a mandatory fee. One support line and one portfolio review, too. Services, paid amenities, visitor parking, ticketed events and Market Shop orders. Usage, service and amenity revenue, work order and package KPIs. One app across buildings with different PMS and hardware brands. Targeted communication, two-way messaging, groups, events, surveys and loyalty. Staffed by ElevateOS. Nothing bundled into rent. Pay for the modules the building turns on. ElevateOS sits on top of seven PMS platforms. ElevateOS Engage works throughout the lease with targeted communication, two-way messaging, groups, events, surveys and loyalty. Problems surface while the team can still act on them. Owners get one contract, one invoice, one support line and one portfolio review. ElevateOS runs the same experience across buildings with different PMS and hardware brands. Service bookings, amenity fees, parking passes and event tickets create recurring resident-driven income. ElevateOS gives owners a direct view of the activity behind each line. $100M+ ancillary income generated $17,000+ a month in amenity income at a 600-unit Chicago high-rise, up from $6,800 +117% services revenue at Avenue5 Apartments at City Center: the revenue share covered the platform cost within 3 months Services, amenities, parking, the store, reporting and every integration run through one platform. ElevateOS is priced per unit based on the selected modules and integrations, paired with a revenue share. Pricing can start at $0 depending on setup. Services can launch with the app. Apartments at City Center covered the platform cost through revenue share within three months. No. ElevateOS sits on top of seven PMS platforms and focuses on what happens after the lease is signed. Yes. ElevateOS connects 50+ integrations, so one app runs across buildings with different PMS and hardware brands. ElevateOS reports usage, service and amenity revenue, work order and package KPIs. Every owner gets a portfolio review. ElevateOS reports service and amenity revenue for every building in the portfolio. Owners get a direct view of the activity behind each income line. ElevateOS consolidates 8 to 12 vendors into one invoice. It replaces selected categories from a 29-category stack. No new fee is added. Every service is optional and resident-paid, and nothing is bundled into rent. Bring your portfolio and see which vendors fold into one invoice, which income lines turn on, and how the revenue share reports by building. - “Our tech stack is $15 a unit and nobody can tell me what it's doing.” - “Ancillary income is a rounding error.” - “I don't want residents feeling nickel-and-dimed.” - One per-unit price - Five income lines - No new resident fee - One contract, one invoice - Revenue share on five lines - Portfolio-wide reporting - Same experience everywhere - Engage for retention - Optional, resident-paid services - Pricing scoped per module - The PMS stays in place - $100M+ancillary income generated - $17,000+a month in amenity income at a 600-unit Chicago high-rise, up from $6,800 - +117%services revenue at Avenue5 - Apartments at City Center: the revenue share covered the platform cost within 3 months - Income modules and integrations Q: How is ElevateOS priced for an owner? A: ElevateOS is priced per unit based on the selected modules and integrations, paired with a revenue share. Pricing can start at $0 depending on setup. Q: How quickly does the revenue share show up? A: Services can launch with the app. Apartments at City Center covered the platform cost through revenue share within three months. Q: Does ElevateOS replace the PMS or leasing tools? A: No. ElevateOS sits on top of seven PMS platforms and focuses on what happens after the lease is signed. Q: Can one portfolio use different hardware brands? A: Yes. ElevateOS connects 50+ integrations, so one app runs across buildings with different PMS and hardware brands. Q: What do owners see at an asset review? A: ElevateOS reports usage, service and amenity revenue, work order and package KPIs. Every owner gets a portfolio review. Q: How do owners see revenue for each building? A: ElevateOS reports service and amenity revenue for every building in the portfolio. Owners get a direct view of the activity behind each income line. Q: How many vendors does ElevateOS replace? A: ElevateOS consolidates 8 to 12 vendors into one invoice. It replaces selected categories from a 29-category stack. Q: Will residents push back on new fees? A: No new fee is added. Every service is optional and resident-paid, and nothing is bundled into rent. https://www.elevateos.com/solutions/regional-operations ### Forty buildings. One standard. One login. Regional operations software for multifamily gives you one platform, one standard and one live view of every building. Staff are assigned across properties, and amenities are shared across the portfolio. Pricing can start at $0 depending on setup, paired with a revenue share. Forty buildings means forty versions of the package process, forty amenity calendars and forty vendors who each think they're the standard. The regional sees it all a month late, in a spreadsheet someone built by hand. ElevateOS is the standard, and the dashboard is live. Property groups, templates for inspections, amenities and announcements, and a home screen configuration that rolls out to the whole region in a day. Live KPIs on work orders, packages, reservations, engagement and revenue, by building and side by side, in the portal. One vendor, one contract, one support line and one quarterly portfolio review with the ElevateOS team. Group buildings by region and manage them together. Inspections, amenities and announcements, standardized across property groups. One home screen configuration rolls out to the whole region in a day. Work orders, packages, reservations, engagement and revenue, side by side. Maintenance and regional staff cover every building from one login. Residents at one property book the pool at another. Every change logged, by building, on one screen. One contract, one support line and one quarterly portfolio review. Floating maintenance and regional staff get one login across every building they cover. Amenity Pass lets residents at one property book the pool at another. The portfolio behaves like a portfolio instead of forty small companies. Who changed the amenity fee, who revoked the key, who logged the incident, and when. Every building, from one screen, without a phone call. +117% services revenue at Avenue5 1,500+ communities on one platform Optima Signature: six portals consolidated into one Reporting, amenities, inspections, messaging, maintenance, the portal and every integration run through one platform. Yes. Multi-building assignment and property groups give regional and floating staff one login across every building they cover. Yes. Inspections, amenities, announcements and home screen configuration roll out across property groups. The dashboard shows work order KPIs, package volume, reservations, engagement and services revenue. Every building appears side by side. Yes. ElevateOS runs a quarterly portfolio review with usage and revenue by property. The audit trail records who changed the amenity fee, who revoked the key, who logged the incident, and when. Every building is visible from one screen. Amenity Pass lets residents at one property book an amenity at another, such as the pool. The portfolio shares amenities instead of duplicating them. Yes. ElevateOS connects 50+ integrations and sits on top of seven PMS platforms. Every building in the region runs the same app and portal. Bring your region and watch a template roll out to a property group, live KPIs line up by building, and the audit trail show every change. - “Every building does it differently.” - “I can't see what's happening until it's too late.” - “Vendor sprawl is a full-time job.” - Property groups - Templates - Home screen rollout in a day - Live KPIs by building - One login for floating staff - Amenity Pass - Audit trails - One vendor, quarterly review - +117%services revenue at Avenue5 - 1,500+communities on one platform - Optima Signature: six portals consolidated into one - Modules and integrations for regional teams Q: Can regional staff work across buildings? A: Yes. Multi-building assignment and property groups give regional and floating staff one login across every building they cover. Q: Can templates be standardized across a region? A: Yes. Inspections, amenities, announcements and home screen configuration roll out across property groups. Q: What does the regional dashboard show? A: The dashboard shows work order KPIs, package volume, reservations, engagement and services revenue. Every building appears side by side. Q: Does ElevateOS review the portfolio with regional teams? A: Yes. ElevateOS runs a quarterly portfolio review with usage and revenue by property. Q: Which changes does the ElevateOS audit trail record? A: The audit trail records who changed the amenity fee, who revoked the key, who logged the incident, and when. Every building is visible from one screen. Q: How does Amenity Pass work across properties? A: Amenity Pass lets residents at one property book an amenity at another, such as the pool. The portfolio shares amenities instead of duplicating them. Q: Can one region run buildings with different PMS and hardware? A: Yes. ElevateOS connects 50+ integrations and sits on top of seven PMS platforms. Every building in the region runs the same app and portal. https://www.elevateos.com/solutions/onsite-teams ### Fewer calls. Fewer logins. Your evenings back. Property manager software for onsite teams puts announcements, reservations, packages, payments, maintenance and surveys in one portal and one inbox. Resivents runs the events. Pricing can start at $0 depending on setup, paired with a revenue share. The announcement tool, the reservation calendar, the package log, the payments dashboard, the survey tool and the PMS. None of them agree on who lives in 4B. Residents message on four channels, and the manager answers on all of them. ElevateOS puts the whole day in one portal. One portal: announcements, inbox, reservations, packages, payments, maintenance, surveys and reputation. One inbox, with custom inboxes for front desk, maintenance and leasing, saved replies and internal notes. Resivents plans, staffs, markets and runs events from a catalog booked in the portal. The team takes the credit. Announcements, reservations, packages, payments, maintenance, surveys and reputation on one screen. Resident messages land in one inbox, routed to front desk, maintenance or leasing. Answer the common question once. Leave notes for the team without the resident seeing them. Write the notice in one sentence and let the AI writer draft the rest. Send to a floor, a building or the portfolio by email, push and in-app, now or scheduled. Events planned, staffed, marketed and run by Resivents, booked from the portal. Onboarding and training are included, so the onsite team goes live ready. ElevateOS sits on top of the PMS. Leases and rent stay where they are. Write the elevator outage notice in one sentence. The AI writer drafts it. Send it to the fourth floor only, by email, push and in-app, scheduled for 7am. Four minutes, not forty. 97,000+ announcements sent on the platform 200,000+ events and classes held on the platform Optima Signature: six portals consolidated into one Messaging, the inbox, amenities, packages, events, surveys, reviews and every integration run through one portal. The portal replaces the separate announcement, reservation, package, payments and survey tools. Maintenance and reputation run in the same portal, and the PMS stays in place. Residents message the team through the two-way inbox in the app. Each message is routed to the right team, so nothing sits in a personal phone. Resivents or the onsite team runs each event, on the same calendar. Resivents plans, staffs, markets and runs events booked from the catalog in the portal. Yes. Onboarding and training are included. The onsite team goes live with the portal and inbox set up for the building. The AI writer turns one sentence into a full resident notice. The manager reviews it, edits it and sends it from the portal. Yes. Announcements target a floor, a building or the whole portfolio. Each send goes out by email, push and in-app, now or scheduled. Custom inboxes give front desk, maintenance and leasing their own queues. Saved replies and internal notes work inside every inbox. Bring the building and watch an outage notice drafted by the AI writer, a resident message routed to maintenance, and a Resivents event booked from the catalog. - “I log into six systems before lunch.” - “Residents message me on four channels.” - “I'm expected to run events on top of everything else.” - One portal for everything - One inbox, custom inboxes - Saved replies and internal notes - The AI writer - Targeted, scheduled sends - Resivents events - Onboarding and training included - The PMS stays in place - 97,000+announcements sent on the platform - 200,000+events and classes held on the platform - Optima Signature: six portals consolidated into one - Modules for onsite teams Q: Which tools does the ElevateOS manager portal replace? A: The portal replaces the separate announcement, reservation, package, payments and survey tools. Maintenance and reputation run in the same portal, and the PMS stays in place. Q: How do residents reach the onsite team? A: Residents message the team through the two-way inbox in the app. Each message is routed to the right team, so nothing sits in a personal phone. Q: Who runs resident events for an onsite team? A: Resivents or the onsite team runs each event, on the same calendar. Resivents plans, staffs, markets and runs events booked from the catalog in the portal. Q: Is onboarding and training included for onsite teams? A: Yes. Onboarding and training are included. The onsite team goes live with the portal and inbox set up for the building. Q: What does the ElevateOS AI writer do for announcements? A: The AI writer turns one sentence into a full resident notice. The manager reviews it, edits it and sends it from the portal. Q: Can an announcement go to one floor or one building? A: Yes. Announcements target a floor, a building or the whole portfolio. Each send goes out by email, push and in-app, now or scheduled. Q: How do custom inboxes split front desk, maintenance and leasing? A: Custom inboxes give front desk, maintenance and leasing their own queues. Saved replies and internal notes work inside every inbox. https://www.elevateos.com/solutions/front-desk ### Thirty-nine packages a minute, and the shift log that remembers everything. Front desk and concierge team software puts Quick Scan, visitor check-in, guest passes, shift and event logs, and incident reports on the phone already in the desk's hand. The front desk is where the building either runs or falls apart. Pricing can start at $0 depending on setup, paired with a revenue share. Boxes logged by hand. A guest nobody approved. A notebook of resident instructions that walked off with the last concierge. Staff App keeps all of it on one screen, shift after shift. Quick Scan with carrier detection, door-to-door delivery requests, and ELEVATE Package Room with per-resident codes. Shift log, event log, and property, resident and unit instructions on one screen. Guest passes with verification codes, visitor PINs through the access system, and visit logs on every pass. Scan 39+ packages a minute. The carrier is detected and the resident is notified. Residents request delivery to the door from the app. Per-resident codes open the package room for pickup. Every shift and every event, recorded for the next desk. Property, resident and unit instructions, pinned where the desk sees them. Verification codes and visitor PINs through the access system, with a log on every pass. Logged, searchable and visible to the regional. The desk calls residents directly from Staff App. The leak in the hallway, the argument in the lobby, the car that clipped the gate. Incident reports in Staff App carry photos and video. Each one is logged, searchable and visible to the regional. Managed Staffing from ElevateOS provides front desk and concierge staff for the building. The team runs on the same Staff App. 2M+ packages scanned on the platform 56,000+ guest pass visits 158,000+ valet tickets Packages, visitors, valet, the package room, staffing and every integration run through Staff App. Quick Scan logs 39 or more packages per minute. Carrier detection fills in the carrier on every scan. No. Staff App runs on a phone. The portal is there when the desk wants a bigger screen. Guests check in with a verification code or a visitor PIN. Every visit is logged either way. Yes. The desk calls residents directly from Staff App. Staff App runs on a phone, so the desk can call from wherever it is working. An incident report in Staff App holds photos and video of what happened. Each report is logged, searchable and visible to the regional. The shift log, event log and pinned instructions carry over on one screen. The next desk sees what the last desk saw. Yes. Managed Staffing from ElevateOS provides front desk and concierge staff. The team works in the same Staff App. Bring a package and watch Quick Scan log it, a guest pass get verified, and the shift handoff show the night desk what the day desk saw. - “The package room is a wall.” - “The night desk doesn't know what the day desk knew.” - “Guests show up and nobody knows who approved them.” - Quick Scan with carrier detection - Door-to-door delivery requests - ELEVATE Package Room - Shift log and event log - Instructions on one screen - Guest passes and visitor PINs - Incident reports with photos and video - Calling residents - 2M+packages scanned on the platform - 56,000+guest pass visits - 158,000+valet tickets - Modules for front desk and concierge teams Q: How fast does the desk log packages with Quick Scan? A: Quick Scan logs 39 or more packages per minute. Carrier detection fills in the carrier on every scan. Q: Does the desk need a computer to run Staff App? A: No. Staff App runs on a phone. The portal is there when the desk wants a bigger screen. Q: How do guests check in at the front desk? A: Guests check in with a verification code or a visitor PIN. Every visit is logged either way. Q: Can the desk call residents from Staff App? A: Yes. The desk calls residents directly from Staff App. Staff App runs on a phone, so the desk can call from wherever it is working. Q: What goes into a front desk incident report? A: An incident report in Staff App holds photos and video of what happened. Each report is logged, searchable and visible to the regional. Q: How does the night desk pick up from the day desk? A: The shift log, event log and pinned instructions carry over on one screen. The next desk sees what the last desk saw. Q: Can ElevateOS staff the front desk and concierge? A: Yes. Managed Staffing from ElevateOS provides front desk and concierge staff. The team works in the same Staff App. https://www.elevateos.com/solutions/maintenance ### Work orders you can search. Inspections you can prove. Assets you can find. Apartment maintenance team software puts work orders with photos and permission to enter, time-stamped side-by-side inspections and QR-tagged assets with live preventive maintenance on the phone in the tech's hand. Pricing can start at $0 depending on setup, paired with a revenue share. No photo. No permission to enter. Nobody knows if it's a drip or a flood, so the tech walks back for the part. Last year's tickets sit in a binder, and the water heater's install date lives in someone's memory. Staff App replaces all of it. Every work order, with photos, notes, activity history and KPIs, searchable forever. Room-by-room move-in and move-out photos, side by side, time-stamped, with management sign-off. Asset tracking with QR tags and quick scan, warranty history where recorded, and live preventive maintenance schedules. Every ticket arrives with photos and permission to enter. Photos, notes and activity history on every work order, searchable forever. Move-in and move-out photos, time-stamped, with management sign-off. A QR tag on every piece of equipment, opened with quick scan. Warranty history on each asset, where recorded. Preventive maintenance schedules run live against every tagged asset. Work orders write back to the PMS where supported. The resident rates every job after it closes. The resident grants entry and suggests a time in the app. The tech sees it in Staff App, does the job and closes it with a summary. The resident rates it. The PMS gets the record. Resident-paid TV mounting and furniture assembly go to vetted pros through the app. The maintenance team stays on maintenance. Resident-paid small jobs, booked and paid in the app. 2.8M+ maintenance requests handled on the platform 284,000+ inspections with photo evidence KPIs on every ticket: time to assign, time to schedule, time to close Work orders, inspections, assets, move-in, PMS write-back, handyman and every integration run through Staff App. Yes. Work orders write back to Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager where supported. Yes. Staff App runs on the phone in the unit. The tech adds photos and notes on the spot. ElevateOS shows move-in and move-out photos side by side, time-stamped. Management signs off on the comparison. Yes. Preventive maintenance schedules and QR asset tracking are live. Each asset opens with a quick scan of its tag. The resident grants entry and suggests a time in the app. The tech sees both in Staff App before the visit. The resident rates the job after the tech closes it with a summary. The rating sits on the work order record. ElevateOS tracks time to assign, time to schedule and time to close on every ticket. The KPIs sit alongside photos, notes and activity history. Bring a recent ticket and watch it arrive with photos and permission to enter, close with a summary, write back to the PMS and get rated. - “I can't search last year's tickets.” - “Move-out deposits turn into arguments.” - “Nobody knows when the water heaters were last serviced.” - Work orders with photos - Searchable history with KPIs - Side-by-side inspections - QR asset tracking - Warranty history - Live preventive maintenance - PMS write-back - Resident ratings - Handyman services - See handyman services → - 2.8M+maintenance requests handled on the platform - 284,000+inspections with photo evidence - KPIs on every ticket: time to assign, time to schedule, time to close - Modules for maintenance teams Q: Do maintenance work orders sync with the PMS? A: Yes. Work orders write back to Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager where supported. Q: Does Staff App work inside the unit? A: Yes. Staff App runs on the phone in the unit. The tech adds photos and notes on the spot. Q: How do move-out inspections settle deposit questions? A: ElevateOS shows move-in and move-out photos side by side, time-stamped. Management signs off on the comparison. Q: Are preventive maintenance schedules and QR asset tracking live? A: Yes. Preventive maintenance schedules and QR asset tracking are live. Each asset opens with a quick scan of its tag. Q: How does a resident grant permission to enter? A: The resident grants entry and suggests a time in the app. The tech sees both in Staff App before the visit. Q: When does a resident rate a maintenance job? A: The resident rates the job after the tech closes it with a summary. The rating sits on the work order record. Q: Which KPIs does ElevateOS track on each ticket? A: ElevateOS tracks time to assign, time to schedule and time to close on every ticket. The KPIs sit alongside photos, notes and activity history. https://www.elevateos.com/solutions/it ### Fifty integrations, seven PMS platforms, one API, zero forklift upgrades. Multifamily IT gets a resident platform that is hardware-agnostic and PMS-agnostic by design. ElevateOS ships offline mobile keys, device binding, instant revoke, role-based access, audit logs on every lock event and an open API. Pricing can start at $0 depending on setup, paired with a revenue share. The last app promised integrations and delivered a CSV import. The one before put a credential on a phone with no way to revoke it. IT ends up owning a product it didn't choose. ElevateOS was built to be the vendor IT doesn't have to babysit. 50+ integrations live today, credentials provisioned from the PMS to the access system, and sync logs on every connection. Device binding, re-login limits, instant revoke on deactivation, and an audit trail on every door. An open API for resident data, maintenance, booking, financials, events, smart home and keyless, plus forward-deployed engineers for the rest. Access, locks, intercoms, lockers, climate and seven PMS platforms, live today. Credentials are created in the PMS and provisioned to the access system by ElevateOS. A sync log on every connection, readable in the portal. Each credential is bound to one device, with limits on re-login. Access is revoked on deactivation and at lease end. Staff see what their role allows. Every lock event is logged. Keys are cached on the device for offline use. An open API for the core data, with forward-deployed engineers for custom work. Created by the PMS. Provisioned by ElevateOS. Bound to one device. Cached for offline use. Revoked on lease end. Logged at every step. IT can read the whole lifecycle in the portal. ElevateOS is SOC 2 Type II certified, with independently audited controls for security, availability and confidentiality. The feature-level controls are offline keys, device binding, instant revoke, role-based access, audit logs and sync logs. SOC 2 Type II and the controls behind it. 2.56M+ access events on a single lock integration 50+ integrations across seven PMS platforms SOC 2 Type II certified The Hadley: lockers and access control in one app Integrations, the open API, PMS sync, keyless access, supported devices and security, all documented. Credentials are created in the PMS and provisioned to the access system by ElevateOS. Every connection keeps a sync log. No. Each ElevateOS credential is bound to one device, with re-login limits. Every door event lands in the audit trail. Yes. The open API covers resident data, maintenance, booking, financials, events, smart home and keyless. API access is by request. Yes. ElevateOS is SOC 2 Type II certified. Controls for security, availability and confidentiality are independently audited. Yes. ElevateOS caches mobile keys on the device for offline use. The key still opens the door when the network is down. Access is revoked at lease end. Deactivation in the PMS triggers an instant revoke, and the step is logged. Every lock event lands in the ElevateOS audit log. Sync logs record every connection between systems. Forward-deployed ElevateOS engineers build custom work beyond the open API. The engineers work directly with the IT team. Bring the stack and walk through the credential lifecycle, the sync logs and the open API with an ElevateOS engineer. - “Another vendor means another integration project.” - “Phones get cloned. Residents leave.” - “We'll need something custom.” - 50+ live integrations - PMS-to-access provisioning - Sync logs - Device binding and re-login limits - Instant revoke - Role-based access and audit logs - Offline mobile keys - Open API and engineers - Security at ElevateOS - See security → - 2.56M+access events on a single lock integration - 50+integrations across seven PMS platforms - SOC 2 Type II certified - The Hadley: lockers and access control in one app - Integrations and security for IT teams Q: How are resident credentials provisioned? A: Credentials are created in the PMS and provisioned to the access system by ElevateOS. Every connection keeps a sync log. Q: Can a mobile key be cloned to a second phone? A: No. Each ElevateOS credential is bound to one device, with re-login limits. Every door event lands in the audit trail. Q: Is there an open API for multifamily IT teams? A: Yes. The open API covers resident data, maintenance, booking, financials, events, smart home and keyless. API access is by request. Q: Does ElevateOS have a SOC 2 Type II report for IT review? A: Yes. ElevateOS is SOC 2 Type II certified. Controls for security, availability and confidentiality are independently audited. Q: Do mobile keys work without a connection? A: Yes. ElevateOS caches mobile keys on the device for offline use. The key still opens the door when the network is down. Q: What happens to access at lease end? A: Access is revoked at lease end. Deactivation in the PMS triggers an instant revoke, and the step is logged. Q: Which events land in the ElevateOS audit log? A: Every lock event lands in the ElevateOS audit log. Sync logs record every connection between systems. Q: Who builds custom integration work? A: Forward-deployed ElevateOS engineers build custom work beyond the open API. The engineers work directly with the IT team. https://www.elevateos.com/solutions/leasing-teams ### Show the app on the tour, not the brochure. A resident app on apartment tours turns the pitch into a demo. A working demo unit lets prospects open a door with a phone key, book the rooftop and browse services on the tour. ElevateOS stops at the lease, and leasing and CRM stay where they are. Pricing can start at $0 depending on setup, paired with a revenue share. Pool, gym, co-working, dog wash. Every building down the street lists the same amenities. Prospects haven't seen the building working from a phone before they sign. ElevateOS puts the working building in their hand on the tour. The app is the amenity prospects can hold. Open the door, book the rooftop and order a dog walker on the tour. A demo unit runs the live app, so the tour shows the building working instead of describing it. The branded app, PMS sync and hardware integrations are ready before the first lease is signed. A test resident account in the building's own app, ready for every tour. The prospect opens the amenity door with a phone key. Book the rooftop for Saturday, right from the tour. The prospect checks the package locker in the app. Housekeeping, dog walking and more, browsed on the tour. The branded app is live before the first lease is signed. PMS sync and hardware integrations are ready at launch. ElevateOS stops at the lease. Leasing and CRM stay in the PMS and leasing tools. The leasing agent hands the prospect a phone logged into the demo unit. The prospect opens the amenity door with a phone key, books the rooftop for Saturday, checks the package locker and browses services like housekeeping and dog walking. The tour ends with the prospect having used the building, not heard about it. 1,500+ communities on ElevateOS 800,000+ residents 10,000+ service providers in the app The resident app, keyless access, amenities, packages, services and every integration show up on the tour. No. ElevateOS stops at the lease. Leasing and CRM stay in the PMS and leasing tools. A demo unit is a test resident account in the building's branded app. Leasing agents use it to run the live app on a tour. Yes. The branded app, PMS sync and hardware integrations are ready before the first lease is signed. Residents move in to a working app. The prospect opens the amenity door with a phone key, books the rooftop and checks the package locker. Services like housekeeping and dog walking are a tap away. Yes. The demo unit runs the live app, so the phone key opens the amenity door. The tour shows the building working instead of describing it. Keyless entry, amenity booking and services show best on a tour. Each one is something the prospect can do, not just hear about. ElevateOS sets up the demo unit as a test resident account in the branded app. The leasing agent logs a phone into it before the tour. Bring the tour route and see the demo unit open the amenity door, book the rooftop and browse services on a real phone. - “Every building has the same amenities.” - “Prospects want proof, not promises.” - “The app isn't ready at move-in.” - A demo unit in the branded app - A phone key on the amenity door - Amenity booking on the tour - Package locker checks - Services to browse - Ready before the first lease - PMS sync and hardware at launch - Leasing and CRM stay in place - 1,500+communities on ElevateOS - 800,000+residents - 10,000+service providers in the app - Modules for leasing teams Q: Does ElevateOS do leasing or CRM? A: No. ElevateOS stops at the lease. Leasing and CRM stay in the PMS and leasing tools. Q: What is a demo unit in ElevateOS? A: A demo unit is a test resident account in the building's branded app. Leasing agents use it to run the live app on a tour. Q: Is the resident app ready before move-in? A: Yes. The branded app, PMS sync and hardware integrations are ready before the first lease is signed. Residents move in to a working app. Q: What does a prospect do on a demo-unit tour? A: The prospect opens the amenity door with a phone key, books the rooftop and checks the package locker. Services like housekeeping and dog walking are a tap away. Q: Does the phone key open a real amenity door on the tour? A: Yes. The demo unit runs the live app, so the phone key opens the amenity door. The tour shows the building working instead of describing it. Q: Which features show best on an apartment tour? A: Keyless entry, amenity booking and services show best on a tour. Each one is something the prospect can do, not just hear about. Q: How is the demo unit set up for leasing? A: ElevateOS sets up the demo unit as a test resident account in the branded app. The leasing agent logs a phone into it before the tour. https://www.elevateos.com/solutions/developers ### The building that feels finished on move-in day. A resident app for new developments goes live before the first lease is signed. ElevateOS configures the branded app and integrations during construction, puts the first ninety days of events on the calendar and opens the services catalog at launch. Pricing can start at $0 depending on setup, paired with a revenue share. Pool, gym, co-working, dog wash. The brochure is interchangeable. What isn't interchangeable is a resident opening the door with a phone on the tour, booking the rooftop before move-in and ordering a dog walker from the same screen. The amenity is the experience, and the experience is the app. A branded app with keyless entry, on-demand services, Resivents programming and Neighborhood Perks, live at opening. Hardware integrations, PMS sync and the branded app are ready at launch, not six months after. A demo unit with keyless runs the live app on every tour. The door, the rooftop and the housekeeper, in one app, on the prospect's phone. The branded app and integrations are set up while the building is still going up. The building's own app is live before the first lease is signed. 50+ integrations connect the locks, intercoms and access system already specified. ELEVATE hardware is available where the building wants it. ElevateOS sits on top of seven PMS platforms, synced from day one. Keyless and the live app on the prospect's phone, on every tour. The first ninety days of events are on the calendar before the certificate of occupancy. Optional, resident-paid services staffed by ElevateOS, live on opening day. Local perks are signed before the first move-in, at no cost to residents. Resivents has the first ninety days of events on the calendar before the certificate of occupancy. The services catalog is live at launch. Neighborhood Perks are signed before the first move-in. The building has a community before it has residents. ElevateOS shares revenue from resident-paid services, paid amenities, visitor parking, ticketed events and Market Shop orders, starting at launch. The app shows up on the income side of the pro forma, not just the amenity budget. Revenue share, consolidation and portfolio reporting. Hollywood Park, Fenton, Uncommons and West Edge: mixed-use flagships on ElevateOS 1,500+ communities launched $100M+ ancillary income generated Apartments at City Center: the revenue share covered the platform cost within 3 months The resident app, keyless access, Resivents, services, Market Shop and every integration are ready at opening. ElevateOS starts during construction. The branded app and integrations are configured before the first lease is signed. Yes. Resivents puts the first ninety days of events on the calendar before the certificate of occupancy. Yes. The services catalog is live at launch, and every service is optional, resident-paid and staffed by ElevateOS. Yes. ElevateOS connects 50+ integrations, so the locks, intercoms and access system already specified run in one app. ELEVATE hardware is available where the building wants it. The branded app is ready before the first lease, and a demo unit with keyless runs on every tour. Prospects use the building before they sign. Neighborhood Perks are signed before the first move-in. Residents get local perks at no cost from day one. Revenue share on services, paid amenities, visitor parking, ticketed events and Market Shop orders, starting at launch. Owners see revenue by building in the portal. Hollywood Park in Inglewood, Fenton in Cary, Uncommons in Las Vegas and West Edge in Los Angeles run on ElevateOS. Each one runs residential, retail and public space in one app. Bring the site plan and the hardware spec. See the branded app, the opening Resivents calendar and the services catalog the building opens with. - “Every new building has the same amenities.” - “Lease-up is a sprint and tech is an afterthought.” - “The leasing team needs something to show on tours.” - See the leasing tour → - Configured during construction - Branded app before the first lease - Keep the hardware in the spec - PMS sync at launch - A demo unit for tours - Resivents opening calendar - Services live at launch - Neighborhood Perks signed - 1During construction: the branded app and integrations are configured. - 2Before the first lease: the demo unit runs on tours. - 3Before the certificate of occupancy: Resivents has the first ninety days of events on the calendar. - 4Before the first move-in: the services catalog is live and Neighborhood Perks are signed. - The owner math - See the owner math → - Hollywood Park, Fenton, Uncommons and West Edge: mixed-use flagships on ElevateOS - 1,500+communities launched - $100M+ancillary income generated - Apartments at City Center: the revenue share covered the platform cost within 3 months - Modules for new developments Q: When does ElevateOS start work on a new development? A: ElevateOS starts during construction. The branded app and integrations are configured before the first lease is signed. Q: Can Resivents program events before a building opens? A: Yes. Resivents puts the first ninety days of events on the calendar before the certificate of occupancy. Q: Are on-demand services available on opening day? A: Yes. The services catalog is live at launch, and every service is optional, resident-paid and staffed by ElevateOS. Q: Does a new development keep the hardware in its spec? A: Yes. ElevateOS connects 50+ integrations, so the locks, intercoms and access system already specified run in one app. ELEVATE hardware is available where the building wants it. Q: How does ElevateOS help a lease-up? A: The branded app is ready before the first lease, and a demo unit with keyless runs on every tour. Prospects use the building before they sign. Q: When are Neighborhood Perks ready at a new building? A: Neighborhood Perks are signed before the first move-in. Residents get local perks at no cost from day one. Q: What does the capital partner see from the resident app? A: Revenue share on services, paid amenities, visitor parking, ticketed events and Market Shop orders, starting at launch. Owners see revenue by building in the portal. Q: Which mixed-use developments run on ElevateOS? A: Hollywood Park in Inglewood, Fenton in Cary, Uncommons in Las Vegas and West Edge in Los Angeles run on ElevateOS. Each one runs residential, retail and public space in one app. https://www.elevateos.com/solutions/class-a-multifamily ### The resident experience your rent is promising. Class A rent buys an expectation: the door opens with a phone, the package is waiting, the yoga class is on the calendar and the housekeeper is a tap away. ElevateOS delivers that hospitality-grade experience in one branded app at 1,500+ communities. Pricing can start at $0 depending on setup, paired with a revenue share. Marble lobby, rooftop pool, and a resident portal that looks like it was built for paying rent and nothing else. The gap between the building and the app is the gap between the rent and the renewal. ElevateOS closes it with one app that runs the whole tower. Housekeeping, fitness, massage, pet care and private chefs, booked in the app and staffed by ElevateOS. Paid reservations with fees and deposits, Amenity Pass and ticketed events. The Victor booked $32,000+ in one month. One app for every connected lock, intercom, access system, package locker, thermostat and elevator. Nothing gets ripped out. Residents open every connected door and answer visitors from the same app. Connected elevators run from the same app that opens the lobby door. Residents request the car in the app. The valet team works from Staff App. Quick Scan at the desk, plus door-to-door delivery requests from the app. Reservations collect fees and deposits at booking, with terms attached. Residents book amenities across the portfolio, not just their own building. Housekeeping, fitness, massage, pet care and private chefs, vetted and staffed by ElevateOS. Events planned, staffed and run by Resivents, with tickets sold in the app. Elevator access from the app. A package desk that clears 39+ packages a minute. Valet without paper tickets. Guest suites that collect deposits at booking. The things a tower has that a garden community doesn't, all in one platform. Services, paid amenities, visitor parking, ticketed events and Market Shop orders each carry a revenue share. Apartments at City Center covered the platform cost through the revenue share within three months. The modules most Class A buildings turn on first. The tower extras that layer on later. Front desk and concierge staffing, plus fitness, spa and amenity operations, from ElevateOS. Solutions for every building type, from garden to mixed-use. $30,000+ a month in services at Wolf Point East $32,000+ in amenity and event bookings in one month at The Victor Optima Signature: six portals consolidated into one Apartments at City Center: the revenue share covered the platform cost within 3 months Keyless, elevators, valet, amenities, services, staffing and every integration run through one platform. Wolf Point East, Optima Signature, Alluvion Las Olas, The Victor and Apartments at City Center run on ElevateOS. They are among 1,500+ communities on the platform. Yes. ElevateOS connects elevator systems, so elevator access runs from the same app that opens the door. Residents request the car in the app, and the valet team works from Staff App. Valet runs without paper tickets. Yes. Reservations collect fees and deposits at booking, with terms attached. Guest suites collect deposits the same way. ElevateOS vets, staffs and manages every service in every US and Canadian market. Residents pay for what they book, and the property earns a revenue share. Yes. Managed Staffing covers fitness, spa and amenity operations, as well as front desk and concierge staffing. Yes. ElevateOS connects 50+ integrations across locks, intercoms, access control, package lockers, thermostats and elevators. Nothing gets ripped out. Pricing is per unit, scoped to the modules the building turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the building and watch the door open, the elevator get called, the valet get requested and a paid amenity get booked, all from one app. - “Residents expect hotel-grade service.” - See on-demand services → - “Our amenities are a cost, not a product.” - See amenities → - “We have the best hardware and six apps to run it.” - See all 50+ integrations → - Keyless and video intercom - Elevator access from the app - Valet without paper tickets - Packages at 39+ a minute - Paid amenities and guest suites - Amenity Pass - Staffed services - Resivents and ticketed events - Start with - Keyless - Intercom - Packages - Amenities - Events - Services - Valet - Parking - Add when ready - Elevators - Market Shop - Managed Staffing - See managed staffing → - Every asset class - Not Class A? See the solutions for every asset class. → - $30,000+a month in services at Wolf Point East - $32,000+in amenity and event bookings in one month at The Victor - Optima Signature: six portals consolidated into one - Apartments at City Center: the revenue share covered the platform cost within 3 months - Modules for Class A buildings Q: Which Class A communities run on ElevateOS? A: Wolf Point East, Optima Signature, Alluvion Las Olas, The Victor and Apartments at City Center run on ElevateOS. They are among 1,500+ communities on the platform. Q: Can residents call the elevator from the ElevateOS app? A: Yes. ElevateOS connects elevator systems, so elevator access runs from the same app that opens the door. Q: How does valet work in the ElevateOS app? A: Residents request the car in the app, and the valet team works from Staff App. Valet runs without paper tickets. Q: Can residents book paid amenities and guest suites? A: Yes. Reservations collect fees and deposits at booking, with terms attached. Guest suites collect deposits the same way. Q: Who staffs the services at a Class A building? A: ElevateOS vets, staffs and manages every service in every US and Canadian market. Residents pay for what they book, and the property earns a revenue share. Q: Does ElevateOS run fitness and spa operations? A: Yes. Managed Staffing covers fitness, spa and amenity operations, as well as front desk and concierge staffing. Q: Does a Class A building keep its installed hardware? A: Yes. ElevateOS connects 50+ integrations across locks, intercoms, access control, package lockers, thermostats and elevators. Nothing gets ripped out. Q: How is ElevateOS priced for a Class A building? A: Pricing is per unit, scoped to the modules the building turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/condo-hoa ### One app for the board, the manager and every owner. Pay HOA dues in the app. Book the party room. Register a guest. Report a leak. Read the bylaws without digging through email. ElevateOS gives the board, the manager, owners and renters one role-based app. Pricing can start at $0 depending on setup, paired with a revenue share. Dues are a spreadsheet. The bylaws are a PDF someone forwarded years ago. Guest access is a paper log. The board communicates by reply-all. Condos have the hardware of a Class A building and the software of a book club. Pay HOA Dues in the app, with history for every owner. Announcements, the document library, surveys and groups, all targeted and all in one app. Guest passes, visitor PINs through the access system and a log of every visit. Owners pay dues in the app and see their payment history. Bylaws, meeting minutes, notices and forms in one place. Reach owners by building, unit type and tag, by email, push and in-app. Ask owners before the vote. Keep committees in their own groups. Through the access system, with a log of every visit. Party rooms and guest suites with fees, deposits and terms. Owners report leaks and issues with photos in the app. The board, the manager, owners, renters and household members each see their own screen. Role-based access means the board sees the association, the manager sees operations, owners see their unit and renters see what the owner allows. Household members get their own login. The bylaws are one tap away for everyone who should read them. Condos often run the same locks, intercoms and package lockers as a Class A rental. ElevateOS connects 50+ integrations, so owners open doors, answer the intercom and pick up packages in the same app they pay dues in. Canadian strata corporations have their own page. The modules most associations turn on first. Amenity fees and optional services follow. Solutions for every building type, from garden to mixed-use. Pay HOA Dues is Live in the ElevateOS resident app Document library, guest passes and amenity reservations run at 1,500+ communities 56,000+ guest pass visits managed on the platform 50+ integrations Dues, documents, messaging, visitors, amenities, maintenance and every integration run through one platform. Communities without a PMS run ElevateOS CRM standalone as their own resident CRM. Yes. Pay HOA Dues is Live in the resident app, with payment history for every owner. Yes. Bylaws and minutes live in the document library. Owners and renters see what their role allows. Yes. ElevateOS connects 50+ integrations, so installed hardware stays in place. Yes. Announcements target by building, unit type and tag. Each one goes out by email, push and in-app. Yes. Renters see what the owner allows, and household members get their own login. Yes. Guest passes and visitor PINs go out through the access system, with a log of every visit. Yes. Strata councils and managers use fees, documents, guests, amenities and maintenance in one role-based app. The strata page covers the Canadian details. Pricing is per unit, scoped to the modules the association turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the association and watch a dues payment, a bylaw lookup, a guest pass and a party room booking, each by the right role. - “Dues collection is a spreadsheet and a stack of checks.” - See payments → - “The board communicates by group email.” - See documents → - “Guest access is a paper log at the desk.” - See visitors → - Pay HOA Dues - Document library - Targeted announcements - Surveys and groups - Guest passes and visitor PINs - Amenity reservations - Maintenance requests - Role-based access - Strata in Canada - See strata in Canada → - Start with - Dues - Documents - Communication - Visitors - Amenities - Maintenance - Add when ready - Keyless - Intercom - Services - Every asset class - Not an association? See the solutions for every asset class. → - Pay HOA Dues is Live in the ElevateOS resident app - Document library, guest passes and amenity reservations run at 1,500+ communities - 56,000+guest pass visits managed on the platform - 50+integrations - Modules for condo and HOA Q: Can owners pay HOA dues in the app? A: Yes. Pay HOA Dues is Live in the resident app, with payment history for every owner. Q: Can the board post bylaws and meeting minutes? A: Yes. Bylaws and minutes live in the document library. Owners and renters see what their role allows. Q: Does ElevateOS work with a condo's existing intercom and locks? A: Yes. ElevateOS connects 50+ integrations, so installed hardware stays in place. Q: Can the board send targeted announcements? A: Yes. Announcements target by building, unit type and tag. Each one goes out by email, push and in-app. Q: Can renters in a condo use the app? A: Yes. Renters see what the owner allows, and household members get their own login. Q: Can owners register guests from the app? A: Yes. Guest passes and visitor PINs go out through the access system, with a log of every visit. Q: Does ElevateOS work for Canadian strata corporations? A: Yes. Strata councils and managers use fees, documents, guests, amenities and maintenance in one role-based app. The strata page covers the Canadian details. Q: How is ElevateOS priced for a condo association? A: Pricing is per unit, scoped to the modules the association turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/mixed-use ### Residential above, retail below, one app for the whole block. Mixed-use is where resident experience meets neighborhood experience. ElevateOS connects residential, retail and live-work-play uses through keyless access, packages, amenities, perks, food ordering and events in one branded app. Pricing can start at $0 depending on setup, paired with a revenue share. The coffee shop downstairs, the gym across the plaza, the restaurant on the corner. They're why the resident signed. The resident app treats them like strangers. Mixed-use on ElevateOS makes the ground floor part of the building. Neighborhood Perks puts their offers on the resident home screen, and Market Shop takes food orders in the app. Keyless and building access scoped by role, visitor passes with PINs, and parking with resident and visitor sessions. Resivents programs the plaza, the rooftop and the retail partners on one calendar. Offers from the ground floor on every resident home screen. Residents order from downstairs in the app. Residents, tenants and guests each open the doors their role allows. Guests arrive with a PIN, and every visit is logged. Resident and visitor sessions, with paid visitor passes. Quick Scan at the desk and door-to-door delivery requests. The rooftop, the gym and the party room, booked in the app. Markets, concerts and retail nights on one calendar. Farmers markets, concerts, retail nights, dog socials. Ticketed, RSVP'd and pushed to residents from the same calendar the building uses. The retail tenant gets a crowd. The resident gets a reason to stay. Hollywood Park in Inglewood, Fenton in Cary, Uncommons in Las Vegas and West Edge in Los Angeles run mixed-use experiences on ElevateOS. Each one puts residential, retail and public space in one app. When a site includes offices or a hotel, role-based access serves residents, office tenants, members and guests. The modules most mixed-use sites turn on first. Perks, Market Shop, parking and events carry the income. Solutions for every building type, from garden to mixed-use. Hollywood Park (Inglewood), Fenton (Cary), Uncommons (Las Vegas) and West Edge (Los Angeles): mixed-use flagships on ElevateOS $100M+ ancillary income generated 1,500+ communities 56,000+ guest pass visits managed on the platform Perks, Market Shop, access, visitors, parking, events and every integration run through one platform. Yes. Neighborhood Perks puts their offers on the resident home screen. Residents see them every time they open the app. Yes. Market Shop takes food delivery and orders in the app. Keyless access is scoped by role, and guests get visitor passes with PINs. Parking runs resident and visitor sessions. Hollywood Park is in Inglewood, Fenton in Cary, Uncommons in Las Vegas and West Edge in Los Angeles. All four run on ElevateOS. Yes. Resivents programs the plaza, the rooftop and the retail partners on one calendar. Yes. Role-based access serves residents, office tenants, members and guests in one app. The office and campus page covers the full module pack. Yes. Parking runs visitor sessions alongside resident parking, with paid visitor passes in the app. Pricing is per unit, scoped to the modules the site turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the site plan and watch a resident unlock the lobby, redeem a perk downstairs, order dinner and RSVP for the plaza concert, all in one app. - “Our retail tenants want access to residents.” - See Market Shop → - “Residents, office tenants and the public share the same doors and garage.” - See parking → - “Events need to work for the block, not just the building.” - See Resivents → - Neighborhood Perks - Market Shop food orders - Role-scoped keyless - Visitor PINs and passes - Parking sessions - Packages - Amenities - Resivents for the plaza - Offices and hotels too - See office and campus → - Start with - Keyless - Visitors - Parking - Perks - Market Shop - Events - Add when ready - Valet - Elevators - Services - Every asset class - Not mixed-use? See the solutions for every asset class. → - Hollywood Park (Inglewood), Fenton (Cary), Uncommons (Las Vegas) and West Edge (Los Angeles): mixed-use flagships on ElevateOS - $100M+ancillary income generated - 1,500+communities - 56,000+guest pass visits managed on the platform - Modules for mixed-use Q: Can retail tenants put offers in front of residents? A: Yes. Neighborhood Perks puts their offers on the resident home screen. Residents see them every time they open the app. Q: Can residents order food from the ground floor? A: Yes. Market Shop takes food delivery and orders in the app. Q: How does access work when residents and the public share a building? A: Keyless access is scoped by role, and guests get visitor passes with PINs. Parking runs resident and visitor sessions. Q: Where are the ElevateOS mixed-use flagships? A: Hollywood Park is in Inglewood, Fenton in Cary, Uncommons in Las Vegas and West Edge in Los Angeles. All four run on ElevateOS. Q: Can Resivents program events for a whole block? A: Yes. Resivents programs the plaza, the rooftop and the retail partners on one calendar. Q: Can a mixed-use site add offices or a hotel to the same app? A: Yes. Role-based access serves residents, office tenants, members and guests in one app. The office and campus page covers the full module pack. Q: Can visitors park at a mixed-use building? A: Yes. Parking runs visitor sessions alongside resident parking, with paid visitor passes in the app. Q: How is ElevateOS priced for a mixed-use development? A: Pricing is per unit, scoped to the modules the site turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/new-development ### Launch day, with the app already on every phone. Branded resident app, keyless entry, amenity programming and a concierge marketplace, ready at move-in. ElevateOS works with the developer, the capital partner and the construction timeline, so the technology is planned once instead of four times. Pricing can start at $0 depending on setup, paired with a revenue share. The locks are chosen by the GC, the intercom by the low-voltage sub, the lockers by whoever answered the RFP, and the resident app by the management company after the certificate of occupancy. Four decisions, four vendors, no plan for how they work together. ElevateOS is the plan. Good. ElevateOS connects 50+ integrations, so the spec stays and the app connects to it. Pick it now, so the locks, intercom, lockers and PMS are configured for it during construction instead of after. Services, amenity fees, parking and events become income lines, with a revenue share, from the first move-in. Hand the GC and the low-voltage sub one catalog of pre-connected choices. Every lock, intercom and locker on the catalog connects to the app. ELEVATE hardware is available where the project wants it. ElevateOS sits on top of seven PMS platforms. The resident app is built and branded during construction. Move-in day, the key is on the phone. On-demand services and Resivents are ready when residents arrive. Revenue share on services, amenities, parking and events. Give the GC and the low-voltage sub the ElevateOS integration catalog. Every choice on it is pre-connected. The resident app is built and branded during construction. Move-in day, the key is on the phone. Services, amenity fees, parking and events become income lines with a revenue share from the first move-in. Apartments at City Center covered the platform cost through the revenue share within three months. The lease-up story, from demo-unit tours to the opening calendar. Apartments at City Center: platform cost covered by revenue share within 3 months Hollywood Park, Fenton, Uncommons and West Edge: mixed-use flagships on ElevateOS 1,500+ communities launched 50+ integrations pre-connected in the catalog The integration catalog, PMS sync, keyless, ELEVATE hardware, the resident app and every integration, planned once. During design, so hardware is chosen from the integration catalog. Configuration then runs during construction. No. ElevateOS connects the hardware the development team chooses. ELEVATE hardware is available where the project wants it. Yes. Services, amenities, parking and events become income lines, with a revenue share. Configuration runs during construction. Residents activate at move-in. The ElevateOS integration catalog. Every lock, intercom and locker choice on it is pre-connected. Yes. ElevateOS sits on top of seven PMS platforms, so the PMS is configured during construction. Yes. The app is built and branded during construction and is live before move-in. Pricing is per unit, scoped to the modules the building turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the drawings and the hardware schedule. See which choices are pre-connected, how the app gets branded during construction and what the pro forma gains. - “The hardware is already specified.” - See supported devices → - “The management company picks the app later.” - “The capital partner wants it in the pro forma.” - See the owner math → - One integration catalog - Keep the hardware spec - ELEVATE hardware, if wanted - PMS configured in construction - Branded app before move-in - Keyless on day one - Services and programming at launch - Income lines in the pro forma - 1Design: hardware is chosen from the ElevateOS integration catalog. - 2Construction: locks, intercom, lockers and the PMS are configured for the app. - 3Before move-in: the branded app is built and live. - 4Move-in day: residents activate, and the key is on the phone. - Developers and lease-ups - See developers and lease-ups → - Apartments at City Center: platform cost covered by revenue share within 3 months - Hollywood Park, Fenton, Uncommons and West Edge: mixed-use flagships on ElevateOS - 1,500+communities launched - 50+integrations pre-connected in the catalog - Integrations and modules for new development Q: When should a new development engage ElevateOS? A: During design, so hardware is chosen from the integration catalog. Configuration then runs during construction. Q: Does ElevateOS specify the hardware? A: No. ElevateOS connects the hardware the development team chooses. ELEVATE hardware is available where the project wants it. Q: Can the pro forma include resident app revenue? A: Yes. Services, amenities, parking and events become income lines, with a revenue share. Q: How long is onboarding for a new build? A: Configuration runs during construction. Residents activate at move-in. Q: What does the GC need from ElevateOS? A: The ElevateOS integration catalog. Every lock, intercom and locker choice on it is pre-connected. Q: Does the app work with the PMS the operator picks? A: Yes. ElevateOS sits on top of seven PMS platforms, so the PMS is configured during construction. Q: Is the resident app branded for the building? A: Yes. The app is built and branded during construction and is live before move-in. Q: How is ElevateOS priced for a new development? A: Pricing is per unit, scoped to the modules the building turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/canada ### Built for Canadian portfolios. ElevateOS Canada Inc. serves communities in Ontario, British Columbia and Québec, including Morguard and Onni. On-demand services are available in every Canadian market, and the PMS, hardware and payments are supported north of the border. Pricing can start at $0 depending on setup, paired with a revenue share. Different PMS setups, a different hardware mix, different privacy expectations and services that stop at the border. Canadian owners get the US product with a currency switch. ElevateOS has a Canadian entity, Canadian customers and services in every Canadian market. ElevateOS Canada Inc. is based in Mississauga, with customers across Ontario, British Columbia and Québec. ElevateOS supports French for Québec communities. The same 50+ integration catalog and the same build-on-request promise. ElevateOS Canada Inc., based in Mississauga, Ontario. Customers across all three provinces. French support for Québec communities. Vetted and managed by ElevateOS, paid in the app. PMS, hardware and payments, all supported in Canada. The same catalog of locks, intercoms, lockers and PMS platforms. Missing an integration? ElevateOS builds it on request. Fees, documents, guests and amenities for strata corporations. Housekeeping, fitness, pet care, handyman and more, vetted and managed by ElevateOS in every Canadian market, paid in the app and shared with the owner. Canadian strata councils and managers use fees, documents, guests, amenities and maintenance in one role-based app. The full strata module pack. One app for the board, the manager and every owner. One standard across every province. Integrations built when a portfolio needs them. Morguard and Onni run on ElevateOS ElevateOS Canada Inc. is based in Mississauga, Ontario 1,500+ communities across the US and Canada 50+ integrations SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. Services, payments, strata, integrations and the resident app, supported north of the border. ElevateOS Canada Inc. is the Canadian entity, based in Mississauga, Ontario. It serves communities across Canada. Ontario, British Columbia and Québec. Customers include Morguard and Onni. Yes. Services are vetted and managed by ElevateOS in every Canadian market. Residents pay in the app, and the owner shares the revenue. Morguard and Onni, among others. Their communities span Ontario, British Columbia and Québec. Yes. The same 50+ integration catalog applies in Canada. Anything missing can be built on request. Yes. The PMS, hardware and payments are all supported north of the border. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the Canadian portfolio and see the PMS, the hardware, the services and French for Québec on the screen. - “We need a partner with a Canadian presence.” - “Our Québec residents need French.” - “Our hardware is different.” - See all 50+ integrations → - A Canadian entity - Ontario, British Columbia and Québec - French for Québec - Services in every Canadian market - Payments north of the border - 50+ integrations - Built on request - Strata, covered - Strata in Canada - See strata in Canada → - Condo and HOA - See the solution → - Regional operations - See built on request → - Morguard and Onni run on ElevateOS - ElevateOS Canada Inc. is based in Mississauga, Ontario - 1,500+communities across the US and Canada - 50+integrations - 4 apps to 1 - Modules for Canadian portfolios Q: Is ElevateOS a Canadian company? A: ElevateOS Canada Inc. is the Canadian entity, based in Mississauga, Ontario. It serves communities across Canada. Q: Which provinces does ElevateOS serve? A: Ontario, British Columbia and Québec. Customers include Morguard and Onni. Q: Are on-demand services available in Canada? A: Yes. Services are vetted and managed by ElevateOS in every Canadian market. Residents pay in the app, and the owner shares the revenue. Q: Is the ElevateOS app available in French? A: ElevateOS supports French for Québec communities. Q: Which Canadian owners use ElevateOS? A: Morguard and Onni, among others. Their communities span Ontario, British Columbia and Québec. Q: Does ElevateOS support the hardware Canadian buildings run? A: Yes. The same 50+ integration catalog applies in Canada. Anything missing can be built on request. Q: Are payments supported in Canada? A: Yes. The PMS, hardware and payments are all supported north of the border. Q: How is ElevateOS priced in Canada? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/class-b ### A front door that opens from a phone, at a rent roll that makes sense. Class B communities don't need a concierge desk to run like the buildings that have one. ElevateOS gives a thin team one Staff App for packages, maintenance and the front door, gives residents one branded app, and charges only for the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Packages pile up in the hallway. The maintenance tech carries a clipboard. Residents leave for the building across the street that has an app, while the property pays for separate tools that don't talk to each other. ElevateOS runs the building with the team it already has. ELEVATE Package Room gives every resident a code. Staff App Quick Scan keeps the office moving, and residents can request door-to-door delivery. Staff App handles work orders, inspections and guest check-in. The portal handles announcements, and Resivents can run the events. Services are optional and resident-paid. Neighborhood Perks and loyalty rewards cost residents nothing, and the property chooses what appears in the app. Every resident gets a code for pickup. No desk required. Staff log 39+ packages a minute from a phone. Residents request delivery to the door from the app. Photos, permission to enter and side-by-side inspections in Staff App. Guests check in with a verification code or a visitor PIN, with every visit logged. Residents open every connected door from the same app. One portal for notices, one inbox for every resident message. Neighborhood Perks and loyalty rewards cost residents nothing. The carrier drops the boxes. Staff App Quick Scan logs each one and the resident gets notified. ELEVATE Package Room gives every resident a code for pickup, and residents who want it at the door request door-to-door delivery in the app. Nobody waits for the office to open. Paid amenities, visitor parking and optional services each carry a revenue share. Services are optional and resident-paid, so nothing is added to rent. The modules most Class B communities turn on first. Layer on income and community when the property is ready. Solutions for every building type, from garden to mixed-use. Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month at a 322-unit garden-style community 2M+ packages scanned on the platform 2.8M+ maintenance requests handled on the platform 50+ integrations across 1,500+ communities Packages, maintenance, visitors, keyless, messaging and every integration run through one platform. No. ELEVATE Package Room and Staff App handle packages, visitors and daily operations without a staffed desk. Most start with packages, maintenance, communication, inbox, visitors and keyless access. Paid amenities, Resivents, services and loyalty can be added later. Yes. Staff App handles work orders, inspections and guest check-in from a phone, and the portal handles announcements. Resivents can run the events. No. Services are optional and resident-paid, and Neighborhood Perks and loyalty rewards cost residents nothing. ELEVATE Package Room gives every resident a code for pickup. Residents can also request door-to-door delivery in the app. Yes. Every module can turn on when the property is ready, and pricing follows the modules turned on. Yes. ElevateOS connects 50+ integrations, so installed hardware stays in place. A property can also start without hardware integrations. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the property and watch a package get scanned, a Package Room code go out, a work order close and a guest check in, all from one phone. - “We don't have a front desk.” - See ELEVATE Package Room → - “Two people run the whole property.” - See Staff App → - “Our residents are price-sensitive.” - ELEVATE Package Room - Quick Scan - Door-to-door delivery - Work orders and inspections - Guest check-in - Keyless access - Announcements and a two-way inbox - Perks and loyalty at no cost to residents - Start with - Packages - Maintenance - Communication - Inbox - Visitors - Keyless - Add when ready - Paid amenities - Resivents - Services - Loyalty - Every asset class - Not Class B? See the solutions for every asset class. → - Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month at a 322-unit garden-style community - 2M+packages scanned on the platform - 2.8M+maintenance requests handled on the platform - 50+integrations across 1,500+ communities - Modules for Class B communities Q: Does a Class B community need a front desk to run ElevateOS? A: No. ELEVATE Package Room and Staff App handle packages, visitors and daily operations without a staffed desk. Q: What does a Class B community turn on first? A: Most start with packages, maintenance, communication, inbox, visitors and keyless access. Paid amenities, Resivents, services and loyalty can be added later. Q: Can a two-person team run ElevateOS? A: Yes. Staff App handles work orders, inspections and guest check-in from a phone, and the portal handles announcements. Resivents can run the events. Q: Do Class B residents pay anything to use the app? A: No. Services are optional and resident-paid, and Neighborhood Perks and loyalty rewards cost residents nothing. Q: How do packages work at a property without a front desk? A: ELEVATE Package Room gives every resident a code for pickup. Residents can also request door-to-door delivery in the app. Q: Can a Class B property add modules later? A: Yes. Every module can turn on when the property is ready, and pricing follows the modules turned on. Q: Does a Class B property keep its existing locks and intercom? A: Yes. ElevateOS connects 50+ integrations, so installed hardware stays in place. A property can also start without hardware integrations. Q: How is ElevateOS priced for a Class B community? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/value-add ### The renovation is the unit. The app is the building. A value-add plan depends on turn speed, maintenance discipline and reputation. ElevateOS gives a Class C community inspections with photo evidence, work orders with KPIs, resident communication and a reputation hub, at a per-unit price that fits the business plan. Pricing can start at $0 depending on setup, paired with a revenue share. The upside depends on turns done right, residents who stay through the noise and a rating that stops scaring prospects. The previous owner left a binder. ElevateOS puts the operating record on every staff phone. Move-out inspections compare photos side by side, create work orders and track each replaced asset. Targeted announcements, a two-way inbox, surveys, perks and events keep residents informed through every phase. The reputation hub brings Google, Yelp, Facebook and Apartments.com into one workflow and sends review requests after positive interactions. Room-by-room move-in and move-out photos, time-stamped, with management sign-off. Failed items become work orders with photos and permission to enter. QR tags track each replaced asset, with warranty history where recorded. Time to assign, time to schedule and time to close. Construction notices go to a floor, a building or the whole property. Residents reply in the app, and surveys show how the plan is landing. Google, Yelp, Facebook and Apartments.com in one workflow. Requests go out after positive interactions, when residents are happiest. The move-out inspection logs room-by-room photos. Failed items become work orders. Replaced assets get tracked, with warranty history where recorded. The move-in inspection sits side by side with the move-out, time-stamped, with management sign-off. The renovation has a record. Targeted announcements tell the right floor when work starts. The two-way inbox, surveys, perks and events keep residents informed and heard through every phase of the plan. The modules most value-add plans turn on first. Consolidation savings come first. Fees follow after stabilization. Solutions for every building type, from garden to mixed-use. 2.8M+ maintenance requests handled on the platform 284,000+ inspections with photo evidence KPIs on every ticket: time to assign, time to schedule, time to close 50+ integrations, hardware-agnostic by design Inspections, maintenance, assets, messaging, surveys, reviews and every integration run through one platform. Yes. Pricing can be scoped to maintenance and inspections first. More modules turn on as the plan moves forward. The reputation hub brings Google, Yelp, Facebook and Apartments.com into one workflow. Review requests go out after positive interactions. Yes. ElevateOS is hardware-agnostic, so the property can keep installed equipment. A property can also start without hardware integrations. Room-by-room photos sit side by side with the move-in record, time-stamped. Failed items become work orders. Yes. QR tags track each replaced asset, with warranty history where recorded. Targeted announcements reach a floor, a building or the whole property by email, push and in-app. Residents reply through the two-way inbox. Pricing is per unit, scoped to the modules the plan turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring a unit on the renovation schedule and watch the move-out inspection, the work orders and the move-in sign-off line up in one record. - “Turns are where the plan slips.” - See inspections → - “Residents are leaving during construction.” - See communication → - “The reviews are hurting leasing.” - See reputation → - Side-by-side inspections - Work orders from inspections - Asset tracking - KPIs on every ticket - Targeted announcements - Two-way inbox and surveys - Reputation hub - Review requests - Start with - Maintenance - Inspections - Communication - Reputation - Add when ready - Payments - Perks - Surveys - Keyless - Every asset class - Not value-add? See the solutions for every asset class. → - 2.8M+maintenance requests handled on the platform - 284,000+inspections with photo evidence - KPIs on every ticket: time to assign, time to schedule, time to close - 50+integrations, hardware-agnostic by design - Modules for value-add plans Q: Can a value-add property start with maintenance and inspections only? A: Yes. Pricing can be scoped to maintenance and inspections first. More modules turn on as the plan moves forward. Q: How does ElevateOS help a value-add property manage reviews? A: The reputation hub brings Google, Yelp, Facebook and Apartments.com into one workflow. Review requests go out after positive interactions. Q: Does ElevateOS work with older building hardware? A: Yes. ElevateOS is hardware-agnostic, so the property can keep installed equipment. A property can also start without hardware integrations. Q: How do move-out inspections speed up a turn? A: Room-by-room photos sit side by side with the move-in record, time-stamped. Failed items become work orders. Q: Can ElevateOS track appliances replaced during a renovation? A: Yes. QR tags track each replaced asset, with warranty history where recorded. Q: How do residents hear about construction work? A: Targeted announcements reach a floor, a building or the whole property by email, push and in-app. Residents reply through the two-way inbox. Q: When does a value-add plan start earning fees? A: Consolidation savings come first. Fees follow after stabilization. Q: How is ElevateOS priced for a value-add plan? A: Pricing is per unit, scoped to the modules the plan turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/affordable ### Communication, documents and inspection readiness, in one app residents open. Affordable communities carry more paperwork, inspections and communication per unit, with less staff to do it. ElevateOS puts resident tasks, documents, maintenance with photo evidence and targeted announcements in one branded app with no resident fee. Pricing can start at $0 depending on setup, paired with a revenue share. Recertification reminders go out on paper. Inspection history lives in three places. Residents hear about a water shutoff from a neighbor. ElevateOS gives the office and every resident one current record. Resident tasks support forms, uploads, acknowledgements and reminders. The document library holds notices and policies. Scheduled templates, work orders with photos and searchable completion history keep the file ready. They aren't. Services stay optional and off by default. Perks, surveys, announcements and the inbox carry no resident fee. Forms, uploads, acknowledgements and reminders, completed from a phone. Notices and policies in one place residents can find. Templates scheduled ahead, so the next inspection is never a surprise. Every repair carries photos and a searchable history. Every inspection and work order, searchable when someone asks. Notices reach a floor, a building or the property by email, push and in-app. Residents reply in the app, and surveys capture what they need. Services stay optional and off by default. The office sends a task in the app. The resident fills in the form, uploads the document and acknowledges the notice from a phone, and reminders go out from the same task. The office sees what's complete without chasing a single envelope. Scheduled templates, work orders with photos and searchable completion history keep the record in one place. When an inspector asks, the history is a search away. The modules most affordable communities turn on first. Consolidation savings and staff time come first. Solutions for every building type, from garden to mixed-use. 935,000+ survey answers collected on the platform 284,000+ inspections and checklists completed on the platform 97,000+ announcements sent on the platform Messaging, documents, resident tasks, inspections, maintenance, surveys and every integration run through one platform. No. ElevateOS does not charge residents unless the property chooses to offer optional resident-paid services. Yes. The document library, resident tasks, acknowledgements and searchable maintenance history keep records together. Yes. A property can start with communication, documents, maintenance and inspections. More modules turn on later. Resident tasks support forms, uploads, acknowledgements and reminders. Residents complete them from a phone. Services are optional and off by default. The property decides whether they appear in the app at all. Scheduled templates, work orders with photos and searchable completion history keep the file in one place. The history is a search away. Targeted announcements reach the affected floor or building by email, push and in-app. Residents can reply through the two-way inbox. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the property and watch a recertification task go out, an inspection get scheduled and a shutoff notice reach the right building. - “Recertification and paperwork consume the office.” - “Inspection readiness is a scramble.” - See inspections → - “Our residents can't be charged for the platform.” - Resident tasks - Document library - Scheduled inspections - Work orders with photos - Searchable completion history - Targeted announcements - Two-way inbox and surveys - No resident platform fee - Start with - Communication - Documents - Maintenance - Inspections - Surveys - Add when ready - Inbox - Perks - Events - Every asset class - Not affordable? See the solutions for every asset class. → - 935,000+survey answers collected on the platform - 284,000+inspections and checklists completed on the platform - 97,000+announcements sent on the platform - Modules for affordable communities Q: Is there a cost to affordable-housing residents? A: No. ElevateOS does not charge residents unless the property chooses to offer optional resident-paid services. Q: Can ElevateOS organize compliance documents for an affordable property? A: Yes. The document library, resident tasks, acknowledgements and searchable maintenance history keep records together. Q: Can an affordable property start with a small module pack? A: Yes. A property can start with communication, documents, maintenance and inspections. More modules turn on later. Q: How do resident tasks handle recertification paperwork? A: Resident tasks support forms, uploads, acknowledgements and reminders. Residents complete them from a phone. Q: Are on-demand services turned on at affordable properties? A: Services are optional and off by default. The property decides whether they appear in the app at all. Q: How does ElevateOS keep an affordable property inspection-ready? A: Scheduled templates, work orders with photos and searchable completion history keep the file in one place. The history is a search away. Q: How do affordable residents hear about a water shutoff? A: Targeted announcements reach the affected floor or building by email, push and in-app. Residents can reply through the two-way inbox. Q: How is ElevateOS priced for affordable housing? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/student-housing ### Turn week, parking, packages and four hundred roommates. Student housing runs at triple speed. ElevateOS runs turn week with photo inspections, scans packages at 39+ a minute, runs parking sessions and passes, gives each roommate a login and keeps the community calendar in the same app. Pricing can start at $0 depending on setup, paired with a revenue share. The package room stays full. Guest passes are texts to staff. Parking is a spreadsheet and four roommates share one login. ElevateOS puts every high-volume workflow in one resident app and one Staff App. Room-by-room move-in and move-out inspections carry time-stamped photos, side-by-side comparison and work-order creation. Staff App Quick Scan, ELEVATE Package Room and every connected package locker clear the room through one app. Household logins, visitor PINs, assigned parking, visitor sessions, groups and events keep every person and pass attached to the right unit. Time-stamped photos, side by side, with work orders created from failed items. Staff log packages from a phone, with the carrier detected. ELEVATE Package Room and every connected locker, in one app. Household members under one unit, each with their own login. Guests get PINs through the access system, with every visit logged. Spots, assignments, sessions, paid visitor passes and parking analytics. Floor groups, clubs and a community calendar with RSVPs. Residents open every connected door from the same app. Move-out inspections log room-by-room photos and turn failed items into work orders. The package desk scans 39+ boxes a minute while the move-in wave arrives. New roommates get their own logins, guests get visitor PINs and cars get passes. The welcome event is already on the calendar. Paid visitor passes, ticketed events and optional services each carry a revenue share. Services stay optional and resident-paid. The modules most student communities turn on first. Layer on access and rewards when the property is ready. Solutions for every building type, from garden to mixed-use. 2M+ packages scanned on the platform 56,000+ guest pass visits managed on the platform 284,000+ move-in inspections and checklists completed on the platform Inspections, packages, visitors, parking, groups, events and every integration run through one platform. Yes. ElevateOS supports household members under one unit, so each roommate uses their own login. Yes. Inspections include time-stamped photos, sign-off and side-by-side move-in and move-out records. Failed items become work orders. Yes. ElevateOS supports spots, assignments, sessions, paid visitor passes and parking analytics. Staff App Quick Scan logs 39+ packages a minute. ELEVATE Package Room and every connected locker run through the same app. Residents send visitor PINs through the access system. Every guest pass visit is logged. Yes. Paid visitor passes run in the app, and the property earns a revenue share. Groups and events run in the app with RSVPs. Resivents can plan and run the events. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the property and watch a move-out inspection, a package scan, a roommate login and a visitor parking pass, all from one app. - “Turn week means hundreds of inspections.” - See inspections → - “Packages never stop.” - See packages → - “Roommates, guests and parking are chaos.” - See parking → - Room-by-room inspections - Quick Scan at 39+ a minute - Package Room and lockers - A login for every roommate - Visitor PINs and guest passes - Parking - Groups and events - Keyless access - Start with - Inspections - Packages - Visitors - Groups - Events - Communication - Add when ready - Keyless - Package Room - Loyalty - Every asset class - Not student housing? See the solutions for every asset class. → - 2M+packages scanned on the platform - 56,000+guest pass visits managed on the platform - 284,000+move-in inspections and checklists completed on the platform - Modules for student housing Q: Can every roommate have a separate login? A: Yes. ElevateOS supports household members under one unit, so each roommate uses their own login. Q: Can ElevateOS run student turn week? A: Yes. Inspections include time-stamped photos, sign-off and side-by-side move-in and move-out records. Failed items become work orders. Q: Does ElevateOS handle student parking? A: Yes. ElevateOS supports spots, assignments, sessions, paid visitor passes and parking analytics. Q: How does a student community clear a full package room? A: Staff App Quick Scan logs 39+ packages a minute. ELEVATE Package Room and every connected locker run through the same app. Q: How do guests get into a student housing building? A: Residents send visitor PINs through the access system. Every guest pass visit is logged. Q: Can a student community sell visitor parking passes? A: Yes. Paid visitor passes run in the app, and the property earns a revenue share. Q: How do student communities run events and floor groups? A: Groups and events run in the app with RSVPs. Resivents can plan and run the events. Q: How is ElevateOS priced for student housing? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/build-to-rent ### No lobby. No front desk. One app anyway. Build-to-rent and single-family portfolios have hundreds of front doors and no lobby. ElevateOS puts every connected smart lock, thermostat and leak sensor, self-guided access and Staff App work orders in one branded app, with a resident community that doesn't need a clubhouse. Pricing can start at $0 depending on setup, paired with a revenue share. Homes spread across several neighborhoods, each with its own lock and thermostat. The technician spends the day driving. Residents never see a neighbor. ElevateOS connects the devices, the resident workflows and the field team without adding a front desk. Every connected smart lock, thermostat and leak sensor runs in one app, plus self-guided access. Work orders carry photos, permission to enter and scheduling. Staff keys and guest keys issue from Staff App. Groups, events, perks and announcements live in the app instead of a clubhouse. Residents open every connected lock from the app. Prospects tour homes with self-guided access, Live today. Every connected thermostat, controlled from the same app. Connected Wi-Fi leak sensors send alerts before the floor is ruined. Photos, permission to enter and scheduling, so the trip happens once. Issued and revoked from Staff App. Room-by-room move-in and move-out photos, time-stamped. Groups, events, perks and announcements in the app. The prospect tours with self-guided access. The resident moves in and opens the front door from the app. The thermostat and leak sensor report to the same screen. When something breaks, the work order arrives with photos and permission to enter, and the technician gets a staff key from Staff App. One app runs the home without a lobby. Staff App carries work orders, inspections, staff keys and guest keys. The portal manages the whole portfolio. No onsite office required. The modules most build-to-rent portfolios turn on first. Consolidation savings come first. Services follow where homes are dense. Solutions for every building type, from garden to mixed-use. Self-guided access is Live in the integration catalog 50+ integrations across locks, thermostats, leak sensors and more 2.8M+ maintenance requests handled on the platform Keyless, smart home, leak detection, maintenance, inspections and every integration run through one platform. Yes. Staff App runs on the field technician's phone, and the portal manages the portfolio. Yes. Every connected thermostat and Wi-Fi leak sensor runs in the ElevateOS app. Alerts and controls live in the same app as the front door. Yes. Self-guided access is Live in the ElevateOS integration catalog. Residents grant permission to enter in the app, and Staff App issues the staff key. Every key can be revoked. Yes. Guest keys issue from the app and Staff App, and they can be revoked. Groups, events, perks and announcements live in the app. Residents connect without a clubhouse. No. ElevateOS connects 50+ integrations, so homes with different devices run in one app. Pricing is per unit, scoped to the modules the portfolio turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring a home and watch a self-guided tour, a front door unlock, a leak alert and a work order with permission to enter, all in one app. - “Every home has its own hardware.” - See supported devices → - “The technician is always driving.” - See maintenance → - “There's no community without a lobby.” - Smart locks - Self-guided access - Thermostats and smart home - Leak alerts - Work orders with permission to enter - Staff keys and guest keys - Inspections - Community without a clubhouse - Start with - Keyless - Thermostats - Leak detection - Maintenance - Communication - Add when ready - Groups - Perks - Services - Every asset class - Not build-to-rent? See the solutions for every asset class. → - Self-guided access is Live in the integration catalog - 50+integrations across locks, thermostats, leak sensors and more - 2.8M+maintenance requests handled on the platform - Modules for build-to-rent and SFR Q: Does ElevateOS work for build-to-rent without onsite staff? A: Yes. Staff App runs on the field technician's phone, and the portal manages the portfolio. Q: Can residents control thermostats and get leak alerts? A: Yes. Every connected thermostat and Wi-Fi leak sensor runs in the ElevateOS app. Alerts and controls live in the same app as the front door. Q: Does ElevateOS support self-guided access for build-to-rent? A: Yes. Self-guided access is Live in the ElevateOS integration catalog. Q: How do technicians get into a rented home? A: Residents grant permission to enter in the app, and Staff App issues the staff key. Every key can be revoked. Q: Can residents share a guest key to their home? A: Yes. Guest keys issue from the app and Staff App, and they can be revoked. Q: How does a scattered-site portfolio build community? A: Groups, events, perks and announcements live in the app. Residents connect without a clubhouse. Q: Does every home need the same lock and thermostat brand? A: No. ElevateOS connects 50+ integrations, so homes with different devices run in one app. Q: How is ElevateOS priced for build-to-rent? A: Pricing is per unit, scoped to the modules the portfolio turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/active-adult ### Wellness, services and a home screen the whole family can read. ElevateOS gives 55+ communities hospitality-grade services, 50+ class types, a simple home screen configured for the property, household logins for family members and a two-way inbox that keeps every request visible. Pricing can start at $0 depending on setup, paired with a revenue share. Housekeeping is a phone number. The fitness calendar is pinned by the mailroom. A family member wants to know whether the maintenance request is finished. ElevateOS puts the calendar, the services and the status in one place the whole family can read. Housekeeping, personal training, massage, private chef and handyman services, booked by a resident or a household member. 50+ class types, on-demand fitness and Resivents events live on one calendar with RSVPs and reminders. Household logins, maintenance status and announcements keep approved family members connected to the unit. Housekeeping, personal training, massage, private chef and handyman, staffed by ElevateOS. Onsite classes plus an on-demand fitness library. Classes and Resivents events, with RSVPs and reminders. Each community chooses the modules and priorities on its home screen. Approved family members log in to the resident's unit. Residents and family see when a request is finished. Every request and reply stays visible in the app. Notices and policies where residents can find them. Morning yoga is on the calendar with an RSVP. Housekeeping is booked for the week. A family member logs in, sees the maintenance request is finished and reads the latest announcement. Nobody calls the office to ask. The ElevateOS Network vets and staffs services across the US and Canada. Residents pay for what they book, services stay optional, and the property earns a revenue share. The modules most active adult communities turn on first. Layer on access and documents when the community is ready. Solutions for every building type, from garden to mixed-use. 50+ class types available through ElevateOS 200,000+ events and classes held on the platform 10,000+ service providers in the app The ElevateOS Network staffs services across the US and Canada Services, wellness, events, messaging, maintenance, documents and every integration run through one platform. Yes. Approved family members use household logins attached to the resident's unit. Yes. ElevateOS offers 50+ class types plus an on-demand fitness library. Yes. Each community chooses the modules and priorities shown on its home screen. Housekeeping, personal training, massage, private chef and handyman services. A resident or an approved household member books them in the app. Yes. Household logins show maintenance status and announcements for the unit. Classes and Resivents events sit on one calendar in the app. RSVPs and reminders come with every listing. Yes. The ElevateOS Network vets and staffs services across the US and Canada. Residents pay for what they book. Pricing is per unit, scoped to the modules the community turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the community and watch a class RSVP, a housekeeping booking and a family member checking a finished maintenance request, all on one screen. - “Residents want services, not more software.” - See on-demand services → - “Programming is part of the product.” - See wellness → - “Families want visibility.” - Hospitality-grade services - 50+ class types - One calendar with RSVPs - A simple home screen - Household logins for family - Maintenance status - Two-way inbox - Documents and announcements - Start with - Services - Wellness - Events - Communication - Inbox - Household logins - Add when ready - Keyless - Intercom - Documents - Every asset class - Not active adult? See the solutions for every asset class. → - 50+class types available through ElevateOS - 200,000+events and classes held on the platform - 10,000+service providers in the app - The ElevateOS Network staffs services across the US and Canada - Modules for active adult communities Q: Can family members use the ElevateOS app? A: Yes. Approved family members use household logins attached to the resident's unit. Q: Are wellness classes available at active adult communities? A: Yes. ElevateOS offers 50+ class types plus an on-demand fitness library. Q: Can the home screen be simplified for each community? A: Yes. Each community chooses the modules and priorities shown on its home screen. Q: Which services can active adult residents book? A: Housekeeping, personal training, massage, private chef and handyman services. A resident or an approved household member books them in the app. Q: Can a family member see whether a maintenance request is finished? A: Yes. Household logins show maintenance status and announcements for the unit. Q: How do residents RSVP for classes and events? A: Classes and Resivents events sit on one calendar in the app. RSVPs and reminders come with every listing. Q: Are services at active adult communities staffed by ElevateOS? A: Yes. The ElevateOS Network vets and staffs services across the US and Canada. Residents pay for what they book. Q: How is ElevateOS priced for an active adult community? A: Pricing is per unit, scoped to the modules the community turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/strata ### Strata software with a front door that opens from a phone. Strata fees in the app. Bylaws, minutes and notices in the document library. Guest passes, amenity bookings and maintenance in one branded app for the council, manager, owners and renters, from ElevateOS Canada Inc. in Mississauga. Pricing can start at $0 depending on setup, paired with a revenue share. The strata runs on a management portal, a notice board and email. Fees arrive by cheque. The amenity room is booked by phone. ElevateOS gives the council, the manager, owners and renters one role-based system. Owners pay strata fees in the app and review their history. The document library holds bylaws, minutes, notices and forms. Role-based access controls what the council, the manager, owners, renters and household members see. Visitor PINs connect through supported access systems. Amenity bookings include fees, deposits and terms. Owners pay and review their payment history. Bylaws, minutes, notices and forms in one place. The council, the manager, owners, renters and household members each see their own screen. Guest PINs through supported access systems, with every visit logged. Party rooms and guest suites with fees, deposits and terms. Owners and renters report issues with photos in the app. Council notices reach a building, a floor or every owner. The app supports French for Québec communities. Role-based access means the council sees the strata, the manager sees operations, owners see their lot and renters see what the owner allows. Household members get their own login. Nobody digs through email for the bylaws. ElevateOS Canada Inc. is based in Mississauga, Ontario. Communities in Ontario, British Columbia and Québec run on ElevateOS, with French for Québec. ElevateOS Canada Inc., communities across Canada and French for Québec. The modules most strata corporations turn on first. Amenity fees and optional services follow. Solutions for every building type, from garden to mixed-use. Pay dues is Live in the ElevateOS resident app ElevateOS Canada Inc. is based in Mississauga, Ontario 1,500+ communities across the US and Canada 50+ integrations Fees, documents, messaging, visitors, amenities, maintenance and every integration run through one platform. Communities without a PMS run ElevateOS CRM standalone as their own resident CRM. Yes. Both use fees, documents, guests, amenities, maintenance and role-based access in one app. Yes. ElevateOS Canada Inc. is based in Mississauga, Ontario, and supports strata communities across Canada. Yes. Renters see the access and building functions the owner or manager allows. Yes. ElevateOS supports French for Québec communities. Yes. Owners pay strata fees in the app and review their payment history. In the document library, with notices and forms. Owners and renters see what their role allows. Yes. Amenity bookings collect fees and deposits, with terms attached. Pricing is per unit, scoped to the modules the strata turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the strata and watch a fee payment, a bylaw lookup, a guest PIN and a party room booking with a deposit, each by the right role. - “Fees and documents are difficult to track.” - See documents → - “Owners and renters need different access.” - “Guest and amenity access starts with a phone call.” - See amenities → - Strata fees in the app - Document library - Role-based access - Visitor PINs - Amenity bookings - Maintenance requests - Targeted announcements - French for Québec - Canada and Québec - Canada and Québec → - Start with - Strata fees - Documents - Communication - Visitors - Amenities - Maintenance - Add when ready - Keyless - Intercom - Services - Every asset class - Not a strata? See the solutions for every asset class. → - Pay dues is Live in the ElevateOS resident app - ElevateOS Canada Inc. is based in Mississauga, Ontario - 1,500+communities across the US and Canada - 50+integrations - Modules for strata corporations Q: Is strata management similar to a condo association in ElevateOS? A: Yes. Both use fees, documents, guests, amenities, maintenance and role-based access in one app. Q: Does ElevateOS have a Canadian entity? A: Yes. ElevateOS Canada Inc. is based in Mississauga, Ontario, and supports strata communities across Canada. Q: Can renters use the strata app too? A: Yes. Renters see the access and building functions the owner or manager allows. Q: Does ElevateOS support French for Québec strata communities? A: Yes. ElevateOS supports French for Québec communities. Q: Can owners pay strata fees in the app? A: Yes. Owners pay strata fees in the app and review their payment history. Q: Where do bylaws and council minutes live? A: In the document library, with notices and forms. Owners and renters see what their role allows. Q: Can a strata party room be booked with a deposit? A: Yes. Amenity bookings collect fees and deposits, with terms attached. Q: How is ElevateOS priced for a strata corporation? A: Pricing is per unit, scoped to the modules the strata turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/solutions/office-and-campus ### One app for the whole campus: residents, tenants, guests and the public. ElevateOS gives a campus with apartments, offices, a hotel and a plaza one branded app for events, groups, services, perks, visitors, parking, valet, packages and access, with hotel and restaurant offerings surfaced as destinations. Pricing can start at $0 depending on setup, paired with a revenue share. Office tenants, residents, hotel guests and the plaza public often use separate apps. The asset manager pays for all of them and still can't run one program across the campus. ElevateOS gives the whole campus one experience, with role-based access for each audience. Events, groups, services, perks, visitor passes, parking and valet run in the same branded experience residents use. Role-scoped access, visitor PINs, parking sessions and elevator access keep shared spaces controlled. Neighborhood Perks, Market Shop and campus events surface destinations and offers without replacing restaurant or hotel systems. Each resident, tenant, member and guest sees what their role allows. Hosts send PINs and passes from the app, with every visit logged. Parking sessions, paid visitor passes and valet without paper tickets. Connected elevators run from the same app as the front door. Quick Scan at the desk and door-to-door delivery requests. One calendar for residents and tenants, with tickets and RSVPs. On-demand services and Neighborhood Perks from the ground floor. In-app product sales and food orders. Residents open their building and the rooftop. Office tenants open their floor and the garage. Guests arrive with a visitor PIN. The plaza calendar sells tickets, and the café downstairs shows up as a perk. Each audience sees what its role allows, in one branded app. Hotel and restaurant offerings appear as destinations and perks, while their operating systems stay in place. ElevateOS does not run restaurant point of sale, table assignments or minimum-spend tracking. Cross-property hotel and retail loyalty is On request. The modules most campuses turn on first. Services, parking, valet, events and perks carry the income. Solutions for every building type, from garden to mixed-use. Hollywood Park, Fenton, Uncommons and West Edge run mixed-use experiences on ElevateOS 158,000+ valet tickets on the platform 56,000+ guest pass visits managed on the platform Cross-property hotel and retail loyalty is On request Access, visitors, parking, valet, events, services, perks and every integration run through one platform. Yes. ElevateOS supports events, groups, services, perks, visitors, parking and valet for office tenants. Yes. Role-based access determines what each resident, tenant, member or guest can see and use. No. Hotel and restaurant offerings appear as destinations and perks, while their operating systems stay in place. Cross-property loyalty across hotel and retail is On request. ElevateOS does not run restaurant point of sale, table assignments or minimum-spend tracking. Hosts send visitor PINs and passes from the app. Every visit is logged. Yes. Elevator access joins role-scoped keyless and building access in the same app. Yes. Events and groups run on one calendar, with tickets and RSVPs in the app. Pricing is per unit, scoped to the modules the campus turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the site plan and watch a resident, an office tenant and a visitor each get the right doors, the right parking and the right calendar, in one app. - “Office tenants expect a tenant-experience program.” - See events → - “Residents, tenants and the public share doors and parking.” - See building access → - “The hotel, restaurants and retail should feel connected.” - Role-based access - Visitor PINs and passes - Parking and valet - Elevator access - Packages - Events and groups - Services and perks - Market Shop - Start with - Branded app - Events - Groups - Services - Perks - Visitors - Access - Parking - Valet - Add when ready - Reservations - Loyalty (On request) - Every asset class - Not a campus? See the solutions for every asset class. → - Hollywood Park, Fenton, Uncommons and West Edge run mixed-use experiences on ElevateOS - 158,000+valet tickets on the platform - 56,000+guest pass visits managed on the platform - Cross-property hotel and retail loyalty is On request - Modules for office and campus Q: Does ElevateOS work for office tenants? A: Yes. ElevateOS supports events, groups, services, perks, visitors, parking and valet for office tenants. Q: Can one app serve residents and office tenants? A: Yes. Role-based access determines what each resident, tenant, member or guest can see and use. Q: Does ElevateOS replace hotel or restaurant software? A: No. Hotel and restaurant offerings appear as destinations and perks, while their operating systems stay in place. Q: What campus features are On request? A: Cross-property loyalty across hotel and retail is On request. ElevateOS does not run restaurant point of sale, table assignments or minimum-spend tracking. Q: How do visitors get into a campus building? A: Hosts send visitor PINs and passes from the app. Every visit is logged. Q: Can elevator access follow each person's role? A: Yes. Elevator access joins role-scoped keyless and building access in the same app. Q: Can a campus run one events calendar for residents and tenants? A: Yes. Events and groups run on one calendar, with tickets and RSVPs in the app. Q: How is ElevateOS priced for a live-work-play campus? A: Pricing is per unit, scoped to the modules the campus turns on. Pricing can start at $0 depending on setup, paired with a revenue share. ## Use cases https://www.elevateos.com/use-cases ### Start with what needs fixing first. Sixteen outcomes operators ask for, each one tied to something ElevateOS does today. Pick the problem. See how one app solves it. Turn the app into a revenue line Replace 8 to 12 vendors with one Intercom, lockers, inspections, fitness, included Give residents a reason to stay One portal, one inbox, events run for you One view of every building 39 packages a minute, zero at the desk Keep the hardware you own Photos, KPIs, PMS write-back Photo evidence, side by side Fees, deposits, no double bookings Paid passes, QR codes, analytics Four sites, one hub, automatic requests Leaks, incidents, audit trails The app on every phone before move-in Planned, staffed and marketed by Resivents ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it Every service is vetted, staffed and managed by ElevateOS in every US and Canadian market. Residents pay for what they book, and the property earns a revenue share on every booking. Weekly housekeepingMonthly housekeepingDeep cleanMove-in cleanMove-out cleanGuest suite turnover Personal trainingOn-site group classesOn-demand fitness libraryMassageSpa and beauty Dog walkingPet groomingPet trainingPet sitting TV mountingFurniture assemblyLight installs Private chefDry cleaning MoversDesign and furnishingInternet setupElectricity setup Mobile car wash subscription In-app product salesFood delivery and ordersSelf-service market Resivents eventsTicketed events Paid amenity reservationsAmenity PassPaid visitor parking Front desk and concierge staffingFitness, spa and amenity operations 10x amenity income From $1,500 to $15,000+ a month from the same amenities, once residents could book and pay in one app. $30,000+ a month in services Housekeeping, training and pet care booked inside the building's app, with a share paid to ownership every month. $32,000+ in bookings in one month A sky lounge, pool deck and private dining that used to be booked by email, often for free. Now residents book and pay in the app, and the calendar is full. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Grow Ancillary Income - Consolidate the Tech Stack - Cut Per-Door Fees - Increase Renewals - Reduce Staff Workload - Centralize Operations - Fix the Package Room - Go Keyless - Close Work Orders Faster - End Deposit Disputes - Monetize Amenities - Visitor Parking Income - Win More Reviews - Protect the Asset - Launch a Lease-up - Run Events Without Lifting a Finger - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Housekeeping - Fitness & Wellness - Pets - Handyman - Lifestyle - Move-in - Ongoing - Market Shop - Events - Amenities & Parking - Managed Staffing - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Alluvion Las Olas - Wolf Point East - The Victor https://www.elevateos.com/use-cases/grow-ancillary-income ### Add a revenue line without adding a fee residents resent. Services, paid amenities, visitor parking, ticketed events and an in-app store, all booked and paid by residents who wanted them, all shared with the owner. The resident app stops being a cost and starts being income. Pricing can start at $0 depending on setup, paired with a revenue share. The amenities are free because nobody built a checkout. The services residents buy every month happen outside the building. Every fee idea dies at the owner's meeting because residents will feel nickel-and-dimed. Meanwhile the rent roll is flat and expenses aren't. Five income lines on one checkout: services, paid amenities, visitor parking, ticketed events and Market Shop. Every service and fee is optional and resident-paid. Nothing is added to rent. On-demand services, vetted and staffed by ElevateOS, booked and paid in the app. Vetted and staffed by ElevateOS, booked and paid in the app. Fees and deposits collected at booking, with terms attached. Residents book amenities across the portfolio. Visitor passes sold in the app. Tickets sold in the app, with a convenience fee. In-app product sales, food orders and a self-service market. Every line reported by building. Residents pay only for what they choose. Every booking, reservation, parking pass, ticket and Market Shop order runs through the same checkout. The resident pays for what they chose. The owner's revenue share on every line is reported by building in the portal. Services are live the day the app launches. At Apartments at City Center, the revenue share covered the platform cost within three months. Revenue share, consolidation and portfolio reporting. Twenty-nine software categories, one invoice. Intercom, package room, inspections and fitness without the meter. All 16 use cases in one place. $30,000+ a month in services at Wolf Point East $32,000+ in amenity and event bookings in one month at The Victor Apartments at City Center: the revenue share covered the platform cost within 3 months $100M+ ancillary income generated Services, amenities, visitor parking, events, Market Shop and payments run through one checkout. No. Every service and fee is optional and resident-paid, at a price the resident chose. Nothing is added to rent. A revenue share on services, paid amenities, visitor parking, event tickets and Market Shop orders. Each line is reported in the portal. No. ElevateOS vets, staffs and manages every service. The property earns a revenue share on every booking. Yes. Fees and deposits are collected at booking, with terms attached. Yes. Tickets run through the same checkout as every other income line. The property shares in every ticket. Yes. Paid visitor passes are sold in the app. The property earns a revenue share on every pass. ElevateOS has generated $100M+ in ancillary income. That income runs across 1,500+ communities on the platform. Bring a building and see which income lines turn on, what residents would book and how the revenue share reports in the portal. - “Ancillary income is a rounding error.” - See new revenue lines → - “Residents will feel nickel-and-dimed.” - “The services residents buy happen outside the building.” - See on-demand services → - On-demand services - Paid amenity reservations - Amenity Pass - Paid visitor parking - Ticketed events - Market Shop - Revenue share in the portal - Nothing bundled into rent - The owner math - See the owner math → - Consolidate the tech stack - See the use case → - Cut per-door fees - Every use case - See all use cases → - $30,000+a month in services at Wolf Point East - $32,000+in amenity and event bookings in one month at The Victor - Apartments at City Center: the revenue share covered the platform cost within 3 months - $100M+ancillary income generated - Income modules Q: Will residents feel nickel-and-dimed by new revenue lines? A: No. Every service and fee is optional and resident-paid, at a price the resident chose. Nothing is added to rent. Q: Where does the owner's ancillary income come from? A: A revenue share on services, paid amenities, visitor parking, event tickets and Market Shop orders. Each line is reported in the portal. Q: How fast does ancillary income start? A: Services are live the day the app launches. At Apartments at City Center, the revenue share covered the platform cost within three months. Q: Does the property have to manage service providers? A: No. ElevateOS vets, staffs and manages every service. The property earns a revenue share on every booking. Q: Do paid amenity reservations collect deposits? A: Yes. Fees and deposits are collected at booking, with terms attached. Q: Are ticketed events part of the revenue share? A: Yes. Tickets run through the same checkout as every other income line. The property shares in every ticket. Q: Does visitor parking produce income? A: Yes. Paid visitor passes are sold in the app. The property earns a revenue share on every pass. Q: How much ancillary income has ElevateOS generated? A: ElevateOS has generated $100M+ in ancillary income. That income runs across 1,500+ communities on the platform. https://www.elevateos.com/use-cases/consolidate-the-tech-stack ### Twenty-nine software categories. One invoice. The resident app, access control, packages, lockers, maintenance, inspections, amenities, communication, surveys, reputation, events, loyalty, fitness and signage, replaced by one platform on the PMS and hardware already in the building. Pricing can start at $0 depending on setup, paired with a revenue share. A Class A community often pays 8 to 12 vendors, $10 to $20 per unit every month, for tools that don't talk to each other. Class B and C communities often carry 4 to 6. Each one has a login, a support line, a renewal and a champion who left. Residents use half of them. Staff get asked about all of them. One white-labeled resident app, one Staff App, one portal and one contract. 50+ integrations, so the hardware and the PMS stay. Nothing gets ripped out. One number on the invoice, one quarterly review and one support line. The building's brand on one app residents actually open. Packages, work orders, inspections and check-in on one phone. Announcements, inbox, reservations, payments and reporting in one place. Every connected door and locker in the same app. Work orders, inspections and assets with photos. Reservations, Resivents and on-demand services. Targeted messages, feedback and reviews in one workflow. Rewards, on-demand fitness and digital signage on the same platform. A typical cutover runs about four weeks, with nothing going dark. Old tools retire one at a time. Data worth keeping is exported before cutover, and ElevateOS starts a searchable record from day one. The stack checker walks through the hardware, the PMS and the 29 software categories, then shows what ElevateOS replaces. The result goes straight into the demo request. Hardware, PMS and software, in two steps. Intercom, package room, inspections and fitness without the meter. Five income lines on one checkout. All 16 use cases in one place. Optima Signature: six resident portals consolidated into one 8 to 12 point solutions at $10 to $20 per unit per month, replaced by one platform 1,500+ communities on one platform 50+ integrations The resident app, Staff App, portal, PMS sync and every integration run as one platform. No. ElevateOS connects to the locks, intercoms, lockers, thermostats and PMS already installed. Data worth keeping is exported before cutover. ElevateOS starts a searchable record from day one. A typical cutover runs about four weeks. Nothing goes dark along the way. A Class A community often pays 8 to 12 vendors, $10 to $20 per unit every month, and a Class B or C community 4 to 6. ElevateOS replaces that with one platform and one invoice. Up to 29 categories. They include the resident app, access control, packages, lockers, maintenance, inspections, amenities, communication, surveys, reputation, events, loyalty, fitness and signage. Yes. Residents see the building's brand on one white-labeled app. Staff use one Staff App and one portal. Yes. The stack checker shows which categories fold into ElevateOS. The result goes straight into the demo request. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the vendor list and see which tools fold in, what stays connected and what the one invoice replaces. - “Our tech stack is a pile of logins.” - See the platform → - “We can't rip out the hardware.” - See all 50+ integrations → - “Nobody knows what the stack costs.” - See pricing → - White-labeled resident app - Staff App - Web portal - Access, packages and lockers - Maintenance and inspections - Amenities, events and services - Communication, surveys and reputation - Loyalty, fitness and signage - Check your stack - Check your stack → - Cut per-door fees - See the use case → - Grow ancillary income - Every use case - See all use cases → - Optima Signature: six resident portals consolidated into one - 8to 12 point solutions at $10 to $20 per unit per month, replaced by one platform - 1,500+communities on one platform - 50+integrations - Platform and integrations Q: Does consolidating require new hardware or a new PMS? A: No. ElevateOS connects to the locks, intercoms, lockers, thermostats and PMS already installed. Q: What happens to the data in the old tools? A: Data worth keeping is exported before cutover. ElevateOS starts a searchable record from day one. Q: How long does a tech stack consolidation take? A: A typical cutover runs about four weeks. Nothing goes dark along the way. Q: What does a typical property tech stack cost? A: A Class A community often pays 8 to 12 vendors, $10 to $20 per unit every month, and a Class B or C community 4 to 6. ElevateOS replaces that with one platform and one invoice. Q: Which software categories does ElevateOS replace? A: Up to 29 categories. They include the resident app, access control, packages, lockers, maintenance, inspections, amenities, communication, surveys, reputation, events, loyalty, fitness and signage. Q: Is the ElevateOS resident app white-labeled? A: Yes. Residents see the building's brand on one white-labeled app. Staff use one Staff App and one portal. Q: Can an operator check its stack before a demo? A: Yes. The stack checker shows which categories fold into ElevateOS. The result goes straight into the demo request. Q: How is a consolidated stack priced? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/cut-per-door-fees ### Stop paying per door, per locker and per inspection. The intercom charges by the door. The lockers charge by the unit. The inspection app charges by the unit. The fitness subscription charges by the property. ElevateOS puts the modules on one platform invoice and sells the hardware once. Pricing can start at $0 depending on setup, paired with a revenue share. Then the software fee showed up: per door for the intercom, per unit for the package room, per unit for inspections, per property for on-demand fitness. Four line items that never stop, for features that should have come with the building. ELEVATE Intercom is a four-model video intercom line with no per-door fees. ELEVATE Package Room gives every resident an access code and logs every session, at a fraction of locker software pricing. Inspections and on-demand fitness are part of the ElevateOS platform. Typically $1.00 per unit. ElevateOS: included in the platform. Typically $3.00 per unit. ElevateOS: a fraction of that, on one platform invoice. Typically $3.00 per unit. ELEVATE Intercom: no per-door fees. Typically $250 per property. ElevateOS: a fraction of that, on one platform invoice. Guaranteed lower than today's stack. The quote is built line by line against your current invoices, and it comes in below them. A four-model video intercom line with no per-door fees. Per-resident access codes and an audit log on every session. Time-stamped photos, side by side, on the platform. Scheduled templates and searchable history. Live schedules against every tagged asset. A fitness library residents open in the app. The platform connects to the hardware already installed. The modules sit on one invoice instead of four meters. The intercom, the package room, the inspections and the fitness library used to be four line items that never stopped. ELEVATE hardware is sold once. The modules sit on one platform invoice. The building keeps the features and drops the meter. Twenty-nine software categories, one invoice. 39+ packages a minute, and a room with per-resident codes. All 16 use cases in one place. ELEVATE Intercom: a four-model line with no per-door fees Package Room: typically $3.00 per unit, a fraction of that on ElevateOS Inspections and preventive maintenance: typically $1.00 per unit, included on ElevateOS Fitness on demand: typically $250 per property, a fraction of that on ElevateOS ELEVATE hardware, inspections, fitness, pricing and every integration, on one invoice. No. Hardware is optional, and the platform connects to what's already installed. No. ELEVATE Intercom is a four-model video intercom line with no per-door fees. Yes. Move-in, move-out and internal inspections are part of the platform. Package room software typically runs $3.00 per unit. ElevateOS replaces the locker meter with per-resident codes on the platform invoice. Fitness on demand typically runs $250 per property. On ElevateOS it runs on the same platform invoice, priced per unit and quoted per building. They typically run $1.00 per unit. On ElevateOS they're included in the platform. Per-door intercom fees and per-unit package room and inspection meters. The modules sit on one platform invoice. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the intercom, locker, inspection and fitness invoices and see the swap, line by line. - “The intercom charges us by the door.” - See ELEVATE Intercom → - “The package room charges per unit, forever.” - See ELEVATE Package Room → - “Inspections and fitness are separate subscriptions.” - See inspections → - Inspections and preventive maintenance - Package Room - Intercom - Fitness on demand - ELEVATE Intercom - ELEVATE Package Room - Move-in and move-out inspections - Internal inspections - Preventive maintenance - On-demand fitness - Hardware optional - One platform invoice - Consolidate the tech stack - See the use case → - Fix the package room - Every use case - See all use cases → - ELEVATE Intercom: a four-model line with no per-door fees - Package Room: typically $3.00 per unit, a fraction of that on ElevateOS - Inspections and preventive maintenance: typically $1.00 per unit, included on ElevateOS - Fitness on demand: typically $250 per property, a fraction of that on ElevateOS - Hardware and modules Q: Does ElevateOS require ELEVATE hardware? A: No. Hardware is optional, and the platform connects to what's already installed. Q: Is there a per-door fee on ELEVATE Intercom? A: No. ELEVATE Intercom is a four-model video intercom line with no per-door fees. Q: Are inspections part of the ElevateOS platform? A: Yes. Move-in, move-out and internal inspections are part of the platform. Q: How does ELEVATE Package Room compare with locker software pricing? A: Package room software typically runs $3.00 per unit. ElevateOS replaces the locker meter with per-resident codes on the platform invoice. Q: What does on-demand fitness cost on ElevateOS? A: Fitness on demand typically runs $250 per property. On ElevateOS it runs on the same platform invoice, priced per unit and quoted per building. Q: What do inspections and preventive maintenance cost on ElevateOS? A: They typically run $1.00 per unit. On ElevateOS they're included in the platform. Q: Which recurring fees does ElevateOS remove? A: Per-door intercom fees and per-unit package room and inspection meters. The modules sit on one platform invoice. Q: How is ElevateOS priced overall? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/increase-renewals ### Renewals are won in the eleven months before the notice. Residents who know their neighbors, get answered fast and get thanked before the renewal decision don't shop around. ElevateOS Engage makes that a system instead of a hope. Pricing can start at $0 depending on setup, paired with a revenue share. Every turn costs the make-ready, the vacancy days, the commission and the concession. Retention depends on price because the building has no relationship with the resident beyond the rent reminder. The event nobody came to doesn't count. Groups, Resivents events and perks on the home screen give residents a reason to connect. Surveys after move-in and maintenance, and a two-way inbox the building actually answers. Loyalty points and renewal rewards, funded and sent from the portal before the notice. The right message to the right floor or building. Residents get answers from the team, routed to the right person. Residents who share a floor or an interest, in one place. Events planned, staffed and run for the building. After move-in and after maintenance, while the team can still act. Local offers on the resident home screen. Levels and digital gift cards, funded and sent from the portal. Engagement by module, resident and building in the portal. The move-in survey goes out on its own. The welcome event is already on the calendar. Groups give residents someone to say hello to. Every maintenance request ends with a survey. Loyalty points add up, and the renewal reward arrives before the decision, not after. Resivents runs the events. Announcements take four minutes with the AI writer. The inbox routes every message to the right team. One portal, one inbox and events run for the team. Five income lines on one checkout. All 16 use cases in one place. Magnolia Square: 7x resident engagement, group activity up 300% 510,000+ event sign-ups across the platform 935,000+ survey answers across the platform 200,000+ events and classes held on the platform Communication, inbox, groups, events, surveys, loyalty, perks and Resivents run in one app. Less. Resivents runs the events, announcements take four minutes with the AI writer and the inbox routes to the right team. Yes. Loyalty levels and digital gift cards are funded and sent from the portal. Engagement by module, resident and building shows in the portal. Survey results follow every touchpoint. Magnolia Square saw 7x resident engagement. Group activity rose 300%. After move-in and after maintenance. Answers land in the portal while the team can still act. Groups connect residents who share a floor or an interest. Residents who know their neighbors are less likely to shop around at renewal. On the resident home screen. Local offers sit next to the door key and the calendar. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the building and see the year-round program: announcements, groups, events, surveys and the renewal reward. - “Residents don't know their neighbors.” - See community and groups → - “We only hear from residents when something breaks.” - See surveys → - “The thank-you arrives after the decision.” - See loyalty → - Targeted announcements - A two-way inbox - Groups - Resivents events - Surveys after every touchpoint - Neighborhood Perks - Loyalty points and renewal rewards - Engagement reporting - Reduce staff workload - See the use case → - Grow ancillary income - Every use case - See all use cases → - Magnolia Square: 7x resident engagement, group activity up 300% - 510,000+event sign-ups across the platform - 935,000+survey answers across the platform - 200,000+events and classes held on the platform - Engage modules Q: Does a renewal program take more staff time? A: Less. Resivents runs the events, announcements take four minutes with the AI writer and the inbox routes to the right team. Q: Can residents be rewarded at renewal? A: Yes. Loyalty levels and digital gift cards are funded and sent from the portal. Q: How does an operator know the renewal program is working? A: Engagement by module, resident and building shows in the portal. Survey results follow every touchpoint. Q: What did Magnolia Square see on ElevateOS? A: Magnolia Square saw 7x resident engagement. Group activity rose 300%. Q: When are residents surveyed? A: After move-in and after maintenance. Answers land in the portal while the team can still act. Q: How do groups help residents stay? A: Groups connect residents who share a floor or an interest. Residents who know their neighbors are less likely to shop around at renewal. Q: Where do Neighborhood Perks appear for residents? A: On the resident home screen. Local offers sit next to the door key and the calendar. Q: How is ElevateOS priced for a retention program? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/reduce-staff-workload ### Give the on-site team back their day. One portal instead of six logins, one inbox instead of four channels, packages at 39+ a minute, and events planned by someone else. Pricing can start at $0 depending on setup, paired with a revenue share. The property manager logs into six systems before lunch. The front desk logs packages by hand. Residents message on four channels and expect one answer. Events get planned on Sunday nights, for free. The team is good, and the tools are slowing it down. Quick Scan in Staff App logs 39+ packages a minute and notifies the resident. One inbox with team routing, saved replies and internal notes. Resivents plans, staffs and markets the events. The team shows up. Announcements, inbox, reservations, packages, payments and maintenance. Quick Scan, work orders, inspections and check-in on the phone. Messages go to front desk, maintenance or leasing automatically. Answer the common question once. Leave notes the resident doesn't see. One sentence becomes a full resident notice. Events planned, staffed, marketed and run from a catalog. Time to assign, time to schedule and time to close on every ticket. Old tools retire one at a time, with nothing going dark. The manager signs into one portal. Resident messages arrive in one inbox, already routed to front desk, maintenance or leasing. The desk scans the morning's packages at 39+ a minute. Maintenance closes work orders from Staff App. The evening event is planned, staffed and run by Resivents. The cutover runs about four weeks. Each old tool is retired in turn, so residents and staff never lose a function along the way. 39+ packages a minute and a room with per-resident codes. A year-round relationship, without more staff time. All 16 use cases in one place. Optima Signature: six resident portals consolidated into one 2M+ packages scanned at 39+ a minute 200,000+ events and classes run on the platform 97,000+ announcements sent on the platform The portal, Staff App, inbox, messaging, packages, Resivents and every integration run as one platform. They retire one at a time over a four-week cutover. Nothing goes dark. Resivents plans, staffs and markets events booked from a catalog in the portal. The team shows up. Resident messages land in one inbox, routed to front desk, maintenance or leasing. Saved replies and internal notes cut repeat work. Quick Scan logs 39+ packages a minute with carrier detection. The resident is notified in about a second and a half. Quick Scan, work orders, inspections and guest check-in. Staff App runs on the phone already in the team's pocket. The AI writer turns one sentence into a full notice. A targeted send takes four minutes, not forty. Yes. Time to assign, time to schedule and time to close sit next to packages, reservations and engagement. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the team's day and watch it move into one portal, one inbox and one phone. - “The desk spends the first hour of every shift on packages.” - See packages → - “Residents message us on four channels.” - See the inbox → - “Events land on our weekend.” - See Resivents → - One portal - Staff App - Team routing - Saved replies and internal notes - The AI writer - Resivents - Work order KPIs - A four-week cutover - Fix the package room - See the use case → - Increase renewals - Every use case - See all use cases → - Optima Signature: six resident portals consolidated into one - 2M+packages scanned at 39+ a minute - 200,000+events and classes run on the platform - 97,000+announcements sent on the platform - Portal, Staff App and modules Q: What happens to the old tools when a team switches? A: They retire one at a time over a four-week cutover. Nothing goes dark. Q: Who plans the events so the team doesn't have to? A: Resivents plans, staffs and markets events booked from a catalog in the portal. The team shows up. Q: How does one inbox cut staff workload? A: Resident messages land in one inbox, routed to front desk, maintenance or leasing. Saved replies and internal notes cut repeat work. Q: How does Quick Scan save front desk time? A: Quick Scan logs 39+ packages a minute with carrier detection. The resident is notified in about a second and a half. Q: Which jobs move to Staff App? A: Quick Scan, work orders, inspections and guest check-in. Staff App runs on the phone already in the team's pocket. Q: How does the AI writer save time on announcements? A: The AI writer turns one sentence into a full notice. A targeted send takes four minutes, not forty. Q: Does the portal show team KPIs? A: Yes. Time to assign, time to schedule and time to close sit next to packages, reservations and engagement. Q: How is ElevateOS priced for an onsite team? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/centralize-operations ### Run the portfolio from one screen. One platform across forty buildings, staff assigned across properties, amenities shared across the portfolio and a dashboard that shows every building side by side. Pricing can start at $0 depending on setup, paired with a revenue share. Each building picked its own package process, its own amenity calendar and its own vendors. The corporate standard lives in a binder. Reporting means asking every site team for a spreadsheet. ElevateOS turns the standard into software. New buildings join a property group, and its templates and home screen roll out in a day. Live KPIs on work orders, packages, reservations, engagement and revenue, side by side. Amenity Pass lets residents at one property book amenities at another. Buildings grouped by region, brand or owner. Inspections, amenities and announcements, standardized. One configuration, live across a property group in a day. One login across every building a person covers. Shared amenities across the portfolio. Work orders, packages, reservations, engagement and revenue. Every change logged, by building. Usage and revenue by property, with the ElevateOS team. An inspection template is updated once and rolls out to the property group. The new home screen goes live across the region in a day. The dashboard shows every building side by side, and the audit trail records who changed what. ElevateOS sits on top of seven PMS platforms and connects 50+ integrations. Buildings with different systems still run the same app, the same portal and the same templates. The same platform, told for the regional team. Twenty-nine software categories, one invoice. All 16 use cases in one place. +117% services revenue at Avenue5, year over year 1,500+ communities on one platform Optima Signature: six portals consolidated into one 50+ integrations across seven PMS platforms Analytics, amenities, inspections, the portal, PMS sync and every integration run as one platform. Yes. Multi-building assignment and property groups give staff one login across every building they cover. A home screen configuration rolls out to a whole property group in a day. Inspection, amenity and announcement templates follow the same path. Quarterly. Each review covers usage and revenue by property. They join a property group, and its templates and home screen roll out to them. The PMS and hardware they already run stay connected. Yes. Live KPIs on work orders, packages, reservations, engagement and revenue show by building and across the portfolio. Yes, with Amenity Pass. Residents at one property book amenities at another. Avenue5 grew services revenue 117% year over year. The portfolio runs on one platform. Pricing is per unit, scoped to the modules each property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the portfolio and watch a template roll out to a property group, KPIs line up by building and Amenity Pass open an amenity across properties. - “Every acquisition brings another stack.” - See analytics and staff tools → - “We can't compare buildings.” - See analytics → - “Amenities sit empty at one property and full at another.” - See amenities → - Property groups - Templates - Home screen rollout - Multi-building staff - Amenity Pass - Live KPIs by building - Audit trails - Quarterly portfolio review - Regional operations - See the solution → - Consolidate the tech stack - See the use case → - Every use case - See all use cases → - +117%services revenue at Avenue5, year over year - 1,500+communities on one platform - Optima Signature: six portals consolidated into one - 50+integrations across seven PMS platforms - Portfolio modules Q: Can one login cover every building in a portfolio? A: Yes. Multi-building assignment and property groups give staff one login across every building they cover. Q: How fast does a template roll out across a portfolio? A: A home screen configuration rolls out to a whole property group in a day. Inspection, amenity and announcement templates follow the same path. Q: How often does ElevateOS review a portfolio? A: Quarterly. Each review covers usage and revenue by property. Q: How do newly acquired buildings join the standard? A: They join a property group, and its templates and home screen roll out to them. The PMS and hardware they already run stay connected. Q: Can corporate compare buildings side by side? A: Yes. Live KPIs on work orders, packages, reservations, engagement and revenue show by building and across the portfolio. Q: Can residents use amenities across a portfolio? A: Yes, with Amenity Pass. Residents at one property book amenities at another. Q: What did Avenue5 see on ElevateOS? A: Avenue5 grew services revenue 117% year over year. The portfolio runs on one platform. Q: How is ElevateOS priced for a portfolio? A: Pricing is per unit, scoped to the modules each property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/fix-the-package-room ### The package problem, solved at the door. Quick Scan at 39+ packages a minute, a smart package room with per-resident codes, lockers in the same app and door-to-door delivery for the resident who works nights. Pricing can start at $0 depending on setup, paired with a revenue share. The front desk spends the first hour of every shift logging boxes and the last hour finding them. Residents ask whether their package came a dozen times a day. Lockers help until they're full. Quick Scan notifies the resident in about a second and a half, with the carrier already detected. Quick Scan logs the overflow, and the Package Room or door-to-door delivery takes it. Per-resident Package Room codes and door-to-door delivery requests fit around their schedule. 39+ packages a minute from the phone in Staff App. The label is read and the carrier filled in on every scan. The resident hears about the package in about a second and a half. A personal code for every resident and a log of every session. Locker notifications and pickup codes in the same app. Residents request delivery to the door from the app. Residents confirm pickup, so the desk knows it's done. When lockers fill, the Package Room or the door takes the rest. Quick Scan in Staff App reads the label, detects the carrier and notifies the resident in about a second and a half. The resident picks up from the Package Room with a personal code, collects from a connected locker or requests door-to-door delivery. Every Package Room session is logged. At The Hadley, package lockers and access control run in the same resident app. Residents open the door and collect the package without switching apps. Quick Scan, guest passes, shift logs and incidents on one phone. The package room without the per-unit meter. All 16 use cases in one place. 2M+ packages scanned on the platform 39+ packages a minute with Quick Scan The Hadley: lockers and access control in one app 1,500+ communities on one platform Packages, the Package Room, Staff App, connected lockers and every integration run in one flow. Yes. Locker notifications and pickup codes appear in the resident app. Quick Scan logs the overflow. The Package Room or door-to-door delivery takes it. In about a second and a half. Quick Scan reads the label, detects the carrier and sends the notification. Yes. Residents request door-to-door delivery in the app, or mark a package received. Every resident gets their own code. Every session is logged. Yes. Carrier detection fills in the carrier on every scan. 2M+ packages have been scanned on the platform. Quick Scan logs 39+ a minute. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring a box and watch Quick Scan read it, notify the resident and hand it to the Package Room, a locker or the door. - “Residents ask about their package all day.” - See packages → - “Our lockers are full by noon.” - See ELEVATE Package Room → - “Night-shift residents never make pickup hours.” - See Staff App → - Quick Scan - Carrier detection - Fast notifications - ELEVATE Package Room - Connected lockers - Door-to-door delivery - Mark received - Overflow handling - Front desk and concierge - See the solution → - Cut per-door fees - See the use case → - Every use case - See all use cases → - 2M+packages scanned on the platform - 39+packages a minute with Quick Scan - The Hadley: lockers and access control in one app - 1,500+communities on one platform - Packages, hardware and lockers Q: Do existing package lockers work with ElevateOS? A: Yes. Locker notifications and pickup codes appear in the resident app. Q: What happens when the lockers are full? A: Quick Scan logs the overflow. The Package Room or door-to-door delivery takes it. Q: How quickly is a resident notified about a package? A: In about a second and a half. Quick Scan reads the label, detects the carrier and sends the notification. Q: Can residents request package delivery to their door? A: Yes. Residents request door-to-door delivery in the app, or mark a package received. Q: How does ELEVATE Package Room control access? A: Every resident gets their own code. Every session is logged. Q: Does Quick Scan read the carrier from the label? A: Yes. Carrier detection fills in the carrier on every scan. Q: How many packages has ElevateOS scanned? A: 2M+ packages have been scanned on the platform. Quick Scan logs 39+ a minute. Q: How is ElevateOS priced for package management? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/go-keyless-without-new-locks ### Mobile keys on the locks already on your doors. The phone is the key, provisioned from the PMS, revoked at move-out and working offline, on every connected lock and the common-area readers already installed. Pricing can start at $0 depending on setup, paired with a revenue share. Then the lock came with its own app, the front door came with another, and staff started provisioning credentials by hand. The building that wants to switch resident apps can't, because the locks are tied to the old one. Every connected lock and common-area reader opens with one key, in the building's own app. Credentials are provisioned from the PMS to the lock system and revoked the same minute the lease ends. ElevateOS connects to the lock system already installed. No reprogramming. The PMS says who. ElevateOS issues the key. Access ends the same minute the lease does. Keys work over Bluetooth without signal. Each key is bound to one phone. The front door is one tap from the home screen. One key for the unit, the lobby, the garage and the gym. Every connected lock brand in the portfolio runs in one app. Every lock event is logged. The PMS says who lives in the unit. The lock system says how the door opens. ElevateOS does the rest: the key is provisioned, bound to the resident's phone, works offline and is revoked the same minute the lease ends. Each key is bound to one device. Deactivation revokes it instantly, and every lock event lands in the audit log. ElevateOS is SOC 2 Type II certified. SOC 2 Type II and the controls behind it. The credential lifecycle, the open API and the integration layer. 39+ packages a minute and per-resident codes. All 16 use cases in one place. 2.56M+ access events on a single lock platform The Hadley: access control and lockers in one app 50+ integrations SOC 2 Type II certified Keyless access, unit locks, access control, intercoms, PMS sync and every integration run in one app. No. ElevateOS connects to the lock system already installed. Yes. Every connected lock brand in the portfolio runs in one app. Yes. The key works over Bluetooth without signal, with device binding and instant revoke still in force. Yes. Unit locks and common-area readers open with the same key. In the building's branded app. A one-tap unlock widget sits on the home screen. No. Credentials are provisioned from the PMS to the lock system, and move-out revokes them the same minute the lease ends. Each key is bound to one device, and every lock event is logged. ElevateOS is SOC 2 Type II certified. Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. Bring the lock schedule and watch a key provisioned from the PMS open a unit door and a common-area reader on the same phone. - “Every lock came with its own app.” - See unit locks → - “Staff provision credentials by hand.” - See PMS integrations → - “Our locks are tied to the old resident app.” - See access control → - PMS provisioning - Revoke at lease end - Offline mobile keys - Device binding - One-tap unlock widget - Unit locks and common-area readers - Mixed lock brands, one app - Audit log - Security at ElevateOS - See security → - IT and innovation - See the solution → - Fix the package room - See the use case → - Every use case - See all use cases → - 2.56M+access events on a single lock platform - The Hadley: access control and lockers in one app - 50+integrations - SOC 2 Type II certified - Access integrations Q: Do locks need to be reprogrammed to go keyless? A: No. ElevateOS connects to the lock system already installed. Q: Can one app run different lock brands across a portfolio? A: Yes. Every connected lock brand in the portfolio runs in one app. Q: Does the mobile key work over Bluetooth? A: Yes. The key works over Bluetooth without signal, with device binding and instant revoke still in force. Q: Do common-area doors use the same mobile key? A: Yes. Unit locks and common-area readers open with the same key. Q: Where does the key appear on the resident's phone? A: In the building's branded app. A one-tap unlock widget sits on the home screen. Q: Does staff have to issue keys by hand? A: No. Credentials are provisioned from the PMS to the lock system, and move-out revokes them the same minute the lease ends. Q: Is ElevateOS keyless access secure? A: Each key is bound to one device, and every lock event is logged. ElevateOS is SOC 2 Type II certified. Q: How is keyless access priced on ElevateOS? A: Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/close-work-orders-faster ### From request to closed, measured at every step. Every request arrives with photos, permission to enter and a preferred time, so the tech shows up with the right part. Staff App closes it from the unit, the resident rates it and the PMS gets the record. Pricing can start at $0 depending on setup, paired with a revenue share. The ticket says sink. No photo, no permission to enter, no idea whether it's a drip or a flood. The tech walks over, finds out, walks back for the part and starts again tomorrow. Nobody can say how long it took, and the resident finds out it was fixed by checking the sink. Photos, permission to enter and a preferred time arrive with the request, so the right part comes on the first trip. Residents see the status of every request in real time, from submitted to completed. Time to assign, time to schedule and time to close on every ticket, by building and across the portfolio. Category, description, photos, permission to enter and a preferred time. Assign, schedule and close from the phone, with internal notes. The tech records what was done before leaving the unit. Residents watch the ticket move from submitted to completed. Every closed work order asks the resident for a rating. A high rating triggers an automatic review request. Calls placed from the ticket, with the call history on the work order. Work orders sync to Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager where write-back is supported. The clock starts when the resident submits. Time to assign, time to schedule and time to close show up on every work order, by building and across the portfolio, with no report to run. The regional team sees which building is slow before residents bring it up at renewal. Past work orders for any unit stay searchable, with the full activity history and internal notes on each ticket. The next tech starts with what the last one learned. Photo inspections at move-in and move-out. One portal, one inbox, one phone. All 16 use cases in one place. 2.8M+ maintenance requests handled on the platform Time to assign, schedule and close on every ticket Work order write-back to 7 PMS platforms 1,500+ communities on one platform Maintenance, Staff App, inspections, asset tracking, reputation and PMS sync run on one record. Every request arrives with photos, permission to enter and a preferred time. The tech knows the problem and brings the right part on the first trip. Yes. Residents see the status of every request in real time in the app, so the office stops fielding status calls. Time to assign, time to schedule and time to close appear on every ticket. Teams see them by building and across the portfolio without running a report. Yes. A high rating on a closed work order triggers an automatic review request through Reputation, so the best moment in the resident relationship becomes a public review. Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, where the PMS supports write-back. The record lives in both systems without double entry. The tech closes the ticket with a completion summary and internal notes from Staff App. The full activity history stays with the work order. Yes. Inspections and Maintenance & Work Orders run in the same Staff App, so the team moves from a flagged item to a work order without switching tools. Maintenance & Work Orders runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. Submit a request with a photo, watch it land in Staff App, close it from the unit and see the rating, the review request and the PMS record. - “Half our tickets need a second trip.” - See maintenance → - “Residents call to ask if anyone is coming.” - See the resident app → - “Nobody knows how long anything takes.” - See the portal → - Photo-first requests - Staff App in the unit - Completion summary - Real-time status - Resident rating - Review requests - Maintenance calling - PMS write-back - End deposit disputes - See the use case → - Reduce staff workload - Every use case - See all use cases → - 2.8M+maintenance requests handled on the platform - Time to assign, schedule and close on every ticket - Work order write-back to 7 PMS platforms - 1,500+communities on one platform - Maintenance, staff and PMS Q: How does ElevateOS cut return trips on work orders? A: Every request arrives with photos, permission to enter and a preferred time. The tech knows the problem and brings the right part on the first trip. Q: Can residents track a work order without calling the office? A: Yes. Residents see the status of every request in real time in the app, so the office stops fielding status calls. Q: Where do work order KPIs show up? A: Time to assign, time to schedule and time to close appear on every ticket. Teams see them by building and across the portfolio without running a report. Q: Does a five-star repair turn into an online review? A: Yes. A high rating on a closed work order triggers an automatic review request through Reputation, so the best moment in the resident relationship becomes a public review. Q: Which PMS platforms receive work order write-back? A: Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, where the PMS supports write-back. The record lives in both systems without double entry. Q: What does the tech record when a job is done? A: The tech closes the ticket with a completion summary and internal notes from Staff App. The full activity history stays with the work order. Q: Can an inspection item go straight into the work order queue? A: Yes. Inspections and Maintenance & Work Orders run in the same Staff App, so the team moves from a flagged item to a work order without switching tools. Q: How is maintenance priced on ElevateOS? A: Maintenance & Work Orders runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/end-deposit-disputes ### The move-out conversation, settled before it starts. Room-by-room inspections with time-stamped photos at move-in, the same checklist at move-out, both sets side by side and management sign-off. The evidence is in the file before anyone argues. Pricing can start at $0 depending on setup, paired with a revenue share. Move-in condition lives on a paper form that got lost or on a phone that left with the leasing agent. By move-out the resident remembers the unit differently, and nobody can prove otherwise. The scratch, the stain and the broken blind become the property's cost. The resident's move-in inspection lives in the app, room by room, with time-stamped photos. Move-out photos sit next to the move-in photos for every room, so the answer is on the screen. Every signed-off inspection stays with the unit, not with whoever ran it. Residents document their own unit on day one. The same checklist when the unit needs a staff walk. Kitchen, bathroom, bedrooms and living room, each with photos. Every photo carries the date and time it was taken. Move-out photos next to move-in photos, room by room. The record is final once a manager signs. Signed-off inspections stay on the unit record for the next turn. Templates, schedules and assignees for everything in between. The move-in inspection is a task on the resident's move-in checklist, so the record exists from day one. Move-out runs against the same checklist and puts both sets of photos side by side. Management signs off, and the comparison becomes the record. Templates and assignees put every unit on a staff list, and residents can document their own move-in. Student communities run hundreds of move-outs in four days without a clipboard. Photos, permission to enter and KPIs on every ticket. Leak alerts, audit trails and guest logs. All 16 use cases in one place. 284,000+ move-in checklists completed with photo evidence Move-in and move-out photos side by side Inspections included with no per-unit fee 1,500+ communities on one platform Inspections, move-in, Staff App, maintenance and asset tracking share one unit record. Time-stamped move-in and move-out photos for each room, side by side, with management sign-off. The record stays with the unit. The resident completes it from the app, room by room, or staff run the same checklist from Staff App. Either way, every photo carries a time stamp. Yes. The move-in inspection is a task on the resident's move-in checklist, and the office sees it alongside every other move-in task. Kitchen, bathroom, bedrooms and living room, each with its own photos. Inspections run on templates, so a building can match the checklist to its units. 284,000+ move-in checklists have been completed with photo evidence on ElevateOS. Each one starts the unit's record on day one. Yes. The move-out walk runs against the move-in checklist, so the team knows what changed before the turn starts. Inspections are included in the ElevateOS platform with no per-unit fee. Pricing can start at $0 depending on setup, paired with a revenue share. Walk a unit room by room, see move-in and move-out photos side by side and sign off the record that settles the deposit. - “The move-in form is missing.” - See inspections → - “It was like that when I moved in.” - See move-in → - “The agent who did the walk left.” - See Staff App → - Resident move-in from the app - Staff walks from Staff App - Room-by-room checklists - Time stamps - Side-by-side move-out - Management sign-off - Kept with the unit - Internal inspections - Close work orders faster - See the use case → - Protect the asset - Every use case - See all use cases → - 284,000+move-in checklists completed with photo evidence - Move-in and move-out photos side by side - Inspections included with no per-unit fee - 1,500+communities on one platform - Inspections, move-in and maintenance Q: What evidence does ElevateOS keep for a deposit deduction? A: Time-stamped move-in and move-out photos for each room, side by side, with management sign-off. The record stays with the unit. Q: Who completes the move-in inspection? A: The resident completes it from the app, room by room, or staff run the same checklist from Staff App. Either way, every photo carries a time stamp. Q: Is the move-in inspection part of the move-in checklist? A: Yes. The move-in inspection is a task on the resident's move-in checklist, and the office sees it alongside every other move-in task. Q: Which rooms does the inspection checklist cover? A: Kitchen, bathroom, bedrooms and living room, each with its own photos. Inspections run on templates, so a building can match the checklist to its units. Q: How many move-in checklists have run on ElevateOS? A: 284,000+ move-in checklists have been completed with photo evidence on ElevateOS. Each one starts the unit's record on day one. Q: Do photo inspections speed up unit turns? A: Yes. The move-out walk runs against the move-in checklist, so the team knows what changed before the turn starts. Q: How is deposit protection priced on ElevateOS? A: Inspections are included in the ElevateOS platform with no per-unit fee. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/monetize-amenities ### The party room, the cabana and the golf simulator, finally earning their keep. Fees and deposits collected at booking, terms accepted in the app, no double bookings and Amenity Pass so residents book across the portfolio. The guest suite stops sitting empty and starts paying. Pricing can start at $0 depending on setup, paired with a revenue share. The guest suite sits empty, the simulator is idle on weekdays because nobody knows it's bookable, and two residents booked the rooftop for the same Saturday. The deposit was supposed to be collected at the desk and wasn't. The most expensive square footage in the building earns nothing. One reservations calendar across the app, Staff App and the portal, with time blocks and capacity limits, so overlaps can't happen. Fees and deposits are charged at booking through the platform checkout, before the party. Every amenity is listed in the branded app, and Digital Signage puts amenities in front of residents in the lobby. Time blocks and capacity limits on every slot. Paid amenities charge through the platform checkout. Collected before the event, not chased after it. The rules are agreed before the resident gets the room. Staff know who is coming and what was promised. Configurable per property in the portal. Residents book participating amenities across the portfolio. The booking and the door open in the same app. Each amenity gets its hours, time blocks, capacity, terms, fees and deposits in the portal. The resident books from the app, accepts the terms, adds guests and pays at booking. Staff see the reservation in Staff App, and the amenity door opens through Keyless Access. A 600-unit Chicago high-rise took monthly amenity income from $6,800 to $17,000+ with paid reservations, deposits and in-app payments. At The Victor in Dallas, amenity and event bookings passed $32,000 in a single month. The guest lot, sold by the hour. Five income lines on one checkout. All 16 use cases in one place. $32,000+ in amenity and event bookings in one month at The Victor A 600-unit Chicago high-rise: amenity income from $6,800 to $17,000+ a month 660,000+ reservations on the platform $100M+ ancillary income generated Reservations, payments, keyless doors, signage, events and Staff App share one booking record. Guest suites, party rooms, cabanas, simulators and any other bookable space. Each amenity gets its own fee, deposit and terms in the portal. At The Victor, amenity and event bookings passed $32,000 in one month. Results depend on the building, its amenities and its rates. Yes. Each amenity is set as free or paid in the portal, and all of them run on one reservations calendar. Yes. Amenities support hourly and daily bookings, so a guest suite books by the day with its fee and deposit at checkout. Every amenity is listed in the branded app with its open times. Digital Signage puts amenities in front of residents in the lobby. 660,000+ reservations have run on the platform. Every one is booked, logged and visible to staff. Amenity fees run through the same checkout as every other income line. The owner's revenue share is reported by building in the portal. Amenities & Reservations runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. Set up a paid amenity, book it from the resident app, collect the deposit and watch it land in Staff App and the owner's report. - “Two residents booked the rooftop for Saturday.” - See amenities → - “Nobody collected the deposit.” - See the checkout → - “Nobody knows the simulator is bookable.” - See digital signage → - Hourly and daily bookings - Fees at booking - Deposits at booking - Terms accepted - Guest lists and notes - Resident-paid convenience fee - Amenity Pass - Keyless amenity doors - Visitor parking income - See the use case → - Grow ancillary income - Every use case - See all use cases → - $32,000+in amenity and event bookings in one month at The Victor - A 600-unit Chicago high-rise: amenity income from $6,800 to $17,000+ a month - 660,000+reservations on the platform - $100M+ancillary income generated - Amenity modules Q: Which amenities can a property charge for? A: Guest suites, party rooms, cabanas, simulators and any other bookable space. Each amenity gets its own fee, deposit and terms in the portal. Q: How much can amenity booking earn? A: At The Victor, amenity and event bookings passed $32,000 in one month. Results depend on the building, its amenities and its rates. Q: Can free and paid amenities share one calendar? A: Yes. Each amenity is set as free or paid in the portal, and all of them run on one reservations calendar. Q: Can a guest suite be booked by the night? A: Yes. Amenities support hourly and daily bookings, so a guest suite books by the day with its fee and deposit at checkout. Q: How do residents find out an amenity is bookable? A: Every amenity is listed in the branded app with its open times. Digital Signage puts amenities in front of residents in the lobby. Q: How many amenity reservations run on ElevateOS? A: 660,000+ reservations have run on the platform. Every one is booked, logged and visible to staff. Q: Where does amenity revenue show up for the owner? A: Amenity fees run through the same checkout as every other income line. The owner's revenue share is reported by building in the portal. Q: How is amenity monetization priced? A: Amenities & Reservations runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/visitor-parking-income ### The guest lot was never supposed to be free. QR codes on the signs, timed passes guests buy from their phone, analytics by lot and month, and income shared with the owner. No gates, no app download, no paper passes at the desk. Pricing can start at $0 depending on setup, paired with a revenue share. Guest spots are a free-for-all, residents complain there's never one open and the office hands out paper passes nobody enforces. The lot is real estate the building pays for and never charges for. Guests scan the QR code on the sign and buy a timed pass at the platform checkout, with no app download. Resident spots, assignments and balances are managed in the portal, and plates are registered. No gates needed. The kit is QR codes and signage, and gates that already exist open from the app. The ELEVATE Visitor Parking kit goes on the spots already there. An hour, four hours or overnight, paid at the platform checkout. Guests buy a pass without downloading anything. Resident-registered guests and paid passes run side by side. The building decides which lots are free and which are paid. Residents and guests register plates for enforcement. Sessions and earnings by lot and by month in the portal. Income shared with the owner and reported in the portal. ELEVATE Visitor Parking started as one customer's request from a manager tired of paper passes. Signs with QR codes, timed paid sessions and analytics in the portal turned the guest lot into a revenue line, and it now runs across the platform. The kit works on an open lot. Where gates and garage doors exist, they open from the resident app through every connected access control system, and visitor passes use the same access flow. Fees and deposits on the rooftop, the cabana and the guest suite. Five income lines on one checkout. All 16 use cases in one place. Paid visitor passes with analytics by lot and month Income shared with the owner, reported in the portal Built from one customer's request, now a revenue line across the platform $100M+ ancillary income generated Parking, visitors, payments and access control run from one pass. An hour, four hours or overnight, depending on how the building sets the lot. Each pass is paid at the platform checkout. The property sets the rates for each paid lot. The building also decides which lots stay free. No. Guests scan the QR code on the sign and pay without downloading anything. Sessions and earnings by lot and by month, in the portal. The owner's share is reported alongside every other income line. It started as one customer's request from a manager tired of paper passes. It now runs as a revenue line across the platform. Yes. Residents and guests register license plates, and every paid pass is on record, so enforcement checks a list instead of a pad of paper passes. Pricing can start at $0 depending on setup, paired with a revenue share. Guests pay for the pass, and the owner shares in every one. Scan a sign, buy a timed pass, register a plate and watch the session land in the portal with the owner's share. - “We hand out paper passes at the desk.” - See parking → - “Residents can never find a spot.” - See visitors → - “We'd need gates to charge for it.” - See ELEVATE Visitor Parking → - QR codes and signage - Timed paid passes - No app download - Free resident guests - Lot rules - License plates - Analytics - Owner's share - Monetize amenities - See the use case → - Grow ancillary income - Every use case - See all use cases → - Paid visitor passes with analytics by lot and month - Income shared with the owner, reported in the portal - Built from one customer's request, now a revenue line across the platform - $100M+ancillary income generated - Parking modules Q: What pass lengths can a guest buy? A: An hour, four hours or overnight, depending on how the building sets the lot. Each pass is paid at the platform checkout. Q: Who sets visitor parking rates? A: The property sets the rates for each paid lot. The building also decides which lots stay free. Q: Does a guest need to download an app to park? A: No. Guests scan the QR code on the sign and pay without downloading anything. Q: What do visitor parking analytics show? A: Sessions and earnings by lot and by month, in the portal. The owner's share is reported alongside every other income line. Q: Where did ELEVATE Visitor Parking come from? A: It started as one customer's request from a manager tired of paper passes. It now runs as a revenue line across the platform. Q: Can enforcement tell paid guests from residents? A: Yes. Residents and guests register license plates, and every paid pass is on record, so enforcement checks a list instead of a pad of paper passes. Q: How is visitor parking priced? A: Pricing can start at $0 depending on setup, paired with a revenue share. Guests pay for the pass, and the owner shares in every one. https://www.elevateos.com/use-cases/win-more-reviews ### Reviews written by happy residents, on autopilot. A five-star work order or a great event triggers the review request while the moment is fresh. Google, Yelp, Facebook and Apartments.com land in one hub, and the team replies from one screen. Pricing can start at $0 depending on setup, paired with a revenue share. The only residents who write reviews are the angry ones. The happy ones never get asked, or get asked by email three weeks later. The reviews live on four sites nobody checks, and leasing feels it on every tour. Review requests fire after five-star work orders and well-rated events, so happy residents are asked at the right moment. Google, Yelp, Facebook and Apartments.com land in one hub, with replies from one screen. Requests go out after a good experience, opt-outs are handled automatically and send analytics show what went out. A closed work order with a high rating triggers a review request. A well-rated event triggers one too. A positive survey can trigger a review request. Requests on a schedule the team sets. Google, Yelp, Facebook and Apartments.com. No logging in to four review sites. Opt-outs stop future requests automatically. Every request that went out, on record. Maintenance is the most frequent interaction a resident has with the building. Every closed work order asks for a rating, and a high rating triggers a review request while the fix is fresh. The busiest team in the building becomes the best source of five-star reviews. Reputation runs per building with role-based access. Onsite teams reply for their own property, and the regional manager sees every property in the region. Photos, permission to enter and a rating on every ticket. Engagement that shows up at renewal. All 16 use cases in one place. Review requests after every five-star work order and well-rated event 2.8M+ maintenance requests handled on the platform 935,000+ survey answers on the platform 1,500+ communities on one platform Reputation, maintenance, events and surveys share one resident record, with Reputation.com connected. Maintenance is the most frequent interaction a resident has with the building. A five-star rating on a closed work order shows the resident just had a good experience. Yes. A well-rated event triggers a review request, the same way a five-star work order does. No. Requests go out after a good experience or on the schedule the team sets, and opt-outs are handled automatically. Yes. Google, Yelp, Facebook and Apartments.com reviews land in one hub, and the team replies from one screen. Reputation runs per building with role-based access. The regional manager sees every property in the region, while onsite teams reply for their own building. No. Requests fire automatically after five-star work orders and well-rated events, so nobody has to remember to ask. Reputation runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. Close a work order, rate it five stars and watch the review request go out, then reply to a review from the same screen. - “Our rating is lower than the building.” - See reputation → - “Nobody checks four review sites.” - See the portal → - “Asking for reviews feels pushy.” - See surveys → - Work order triggers - Event triggers - Survey triggers - Scheduled requests - Four sites in one hub - Replies from one screen - Unsubscribe handling - Send analytics - Close work orders faster - See the use case → - Increase renewals - Every use case - See all use cases → - Review requests after every five-star work order and well-rated event - 2.8M+maintenance requests handled on the platform - 935,000+survey answers on the platform - 1,500+communities on one platform - Reputation modules Q: Why ask for a review after a work order? A: Maintenance is the most frequent interaction a resident has with the building. A five-star rating on a closed work order shows the resident just had a good experience. Q: Do review requests go out after resident events? A: Yes. A well-rated event triggers a review request, the same way a five-star work order does. Q: Will residents get too many review requests? A: No. Requests go out after a good experience or on the schedule the team sets, and opt-outs are handled automatically. Q: Can leasing see the building's reviews in one place? A: Yes. Google, Yelp, Facebook and Apartments.com reviews land in one hub, and the team replies from one screen. Q: How do regional managers track reviews across properties? A: Reputation runs per building with role-based access. The regional manager sees every property in the region, while onsite teams reply for their own building. Q: Does asking for reviews depend on staff remembering? A: No. Requests fire automatically after five-star work orders and well-rated events, so nobody has to remember to ask. Q: How is reputation management priced on ElevateOS? A: Reputation runs on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/protect-the-asset ### The alerts, logs and evidence that keep the building out of trouble. Leak alerts to residents and staff at the same moment, incident reports with photos and video, an audit trail on every lock event and package session, and a visit log on every guest pass. When the adjuster calls, the answer is on the screen. Pricing can start at $0 depending on setup, paired with a revenue share. The leak is discovered by the neighbor downstairs. The lobby incident has no record. Nobody can say who was in the building Thursday night or who had a key to 4B last March. Every gap in the record becomes the owner's cost. Every connected leak detector alerts the resident and the property team the moment water hits the floor. Incident reports with photos and video go to the building record, searchable and readable by the regional. Every lock event, package session and guest pass is logged, and access ends with the lease. The resident and the property team are alerted at the same time. Photos and video, logged and searchable from Staff App. Every lock event is recorded. Every ELEVATE Package Room session is logged. Every pass has a visit log, and staff are notified at check-in. Deactivation in the PMS revokes access, including recurring vendor permissions. Each mobile key is bound to one device. QR-tagged equipment with service history and warranty tracking. Guest passes carry visit logs, lock events carry an audit trail and incident reports carry photos and video. The regional team reads the record without calling the desk. Access tied to a resident ends when the lease does. Appliances, HVAC and building equipment carry QR tags with service history, warranty tracking and preventive maintenance by month. A scan opens the record, and the fix lands in Maintenance & Work Orders. Time-stamped photo inspections at move-in and move-out. Device binding and instant revoke on the locks already installed. All 16 use cases in one place. Audit trail on every lock event 56,000+ guest pass visits logged on the platform Leak alerts to resident and staff at once SOC 2 Type II certified Leak detection, front desk, visitors, keyless access and asset tracking write to one building record. Every connected leak detector alerts the resident and the property team the moment water hits the floor. A leak found in minutes is a towel, not an insurance claim. Yes. Incident reports in Staff App carry photos and video of what happened, and each report is logged and searchable. Lock events carry an audit trail, and guest passes carry visit logs. The answer comes from the record, not from memory. Yes. The record exports from the portal when the owner or the insurer asks for it. No. ElevateOS connects the leak detectors, locks and access systems already installed, so the record builds on the hardware in the walls. Equipment carries QR tags with service history, warranties and a preventive schedule by month. What's due surfaces before it fails. Leak alerts, incident reports, visit logs and audit trails run on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. Trigger a leak alert, file an incident with video, check in a guest and pull the lock history for one unit, all in one record. - “The unit below found the leak first.” - See leak detection → - “There's no record of what happened in the lobby.” - See the front desk → - “Nobody knows who had access.” - See visitors → - Leak alerts - Incident reports - Lock audit trail - Package room sessions - Guest visit logs - Revoke at lease end - Device-bound keys - Asset records - End deposit disputes - See the use case → - Go keyless without new locks - Every use case - See all use cases → - Audit trail on every lock event - 56,000+guest pass visits logged on the platform - Leak alerts to resident and staff at once - SOC 2 Type II certified - Safety and record modules Q: How fast does staff hear about a leak? A: Every connected leak detector alerts the resident and the property team the moment water hits the floor. A leak found in minutes is a towel, not an insurance claim. Q: Can an incident report include video? A: Yes. Incident reports in Staff App carry photos and video of what happened, and each report is logged and searchable. Q: Can the property show who entered a unit and when? A: Lock events carry an audit trail, and guest passes carry visit logs. The answer comes from the record, not from memory. Q: Can the building record be exported? A: Yes. The record exports from the portal when the owner or the insurer asks for it. Q: Does protecting the asset require new hardware? A: No. ElevateOS connects the leak detectors, locks and access systems already installed, so the record builds on the hardware in the walls. Q: How does preventive maintenance protect the building? A: Equipment carries QR tags with service history, warranties and a preventive schedule by month. What's due surfaces before it fails. Q: How is the building record priced on ElevateOS? A: Leak alerts, incident reports, visit logs and audit trails run on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share. https://www.elevateos.com/use-cases/launch-a-lease-up ### Lease-up moves fast. The app has to be there first. A branded resident app before the first lease, keyless entry at move-in, the services catalog live on day one and the first ninety days of events on the calendar before the lobby is furnished. Pricing can start at $0 depending on setup, paired with a revenue share. A new building has one shot at a first impression, and the resident app usually arrives after opening, chosen by the management company after three different subs specified the hardware. The tour has nothing to show, move-in day is a line at the office and the first month is quiet. A demo unit runs the live branded app, so prospects open the amenity door with a phone key on the tour. The checklist starts the hour the lease is signed, and the mobile key is on the phone before move-in day. Resivents puts the first ninety days of events on the calendar before certificate of occupancy. Built and branded during construction, live before move-in. Every lock, intercom and locker choice on the integration catalog is pre-connected. A test resident account in the live app for leasing agents. Forms, uploads, e-signed acknowledgements and the move-in inspection, tracked per resident. Completing the checklist can issue the mobile key. The services catalog is live the day the app launches. Local perks signed before the first move-in. Resivents books the opening calendar before certificate of occupancy. The lease is signed in the PMS and the invitation goes out the same hour, with reminders by email, SMS and push until the resident activates. The checklist runs in the app, completion issues the mobile key and the resident's first week already has events, services and perks waiting. Hollywood Park, Fenton, Uncommons and West Edge launched on the platform. At Apartments at City Center, the revenue share covered the platform cost within three months. Keep the residents the lease-up won. Resivents plans, staffs and runs the calendar. All 16 use cases in one place. Hollywood Park, Fenton, Uncommons and West Edge launched on the platform Apartments at City Center: the revenue share covered the platform cost within 3 months 50+ integrations pre-connected from the catalog 1,500+ communities on one platform Branding, move-in, keyless, services, events and leasing tours go live together. The invitation goes out the hour the lease is signed in the PMS. Reminders follow by email, SMS and push until the resident activates. Yes. Completing the move-in checklist can issue the mobile key, so the resident walks in without a stop at the office. Resivents books the first ninety days of events before certificate of occupancy. Residents RSVP or buy tickets in the app from move-in. No. The services catalog is live in the branded app the day it launches, so residents book services in the same app that opens the door. Hollywood Park, Fenton, Uncommons and West Edge launched on the platform. Each one runs residential, retail and public space in one app. Yes. The office sees every resident's checklist progress on one dashboard, so nobody gets chased at the desk. Pricing can start at $0 depending on setup, paired with a revenue share. Services are live the day the app launches, so the revenue share starts with the building. Bring the opening date and see the branded app, the demo-unit tour, the move-in checklist and the first ninety days of events mapped to it. - “The tour has nothing to show.” - See the demo-unit tour → - “Move-in week is a line at the office.” - See move-in → - “The building is empty on weekends.” - See Resivents → - Branded app before the first lease - Pre-connected hardware - Demo unit for tours - Move-in checklists - Keys at move-in - Services on day one - Neighborhood Perks - Ninety days of events - Increase renewals - See the use case → - Run events without lifting a finger - Every use case - See all use cases → - Hollywood Park, Fenton, Uncommons and West Edge launched on the platform - Apartments at City Center: the revenue share covered the platform cost within 3 months - 50+integrations pre-connected from the catalog - 1,500+communities on one platform - Launch modules Q: How fast does a new resident get into the app during lease-up? A: The invitation goes out the hour the lease is signed in the PMS. Reminders follow by email, SMS and push until the resident activates. Q: Can the mobile key be on the phone before move-in day? A: Yes. Completing the move-in checklist can issue the mobile key, so the resident walks in without a stop at the office. Q: What does the first resident calendar look like at a new building? A: Resivents books the first ninety days of events before certificate of occupancy. Residents RSVP or buy tickets in the app from move-in. Q: Does a lease-up need a separate app for services? A: No. The services catalog is live in the branded app the day it launches, so residents book services in the same app that opens the door. Q: Which buildings launched on ElevateOS? A: Hollywood Park, Fenton, Uncommons and West Edge launched on the platform. Each one runs residential, retail and public space in one app. Q: Can the lease-up team track move-in progress? A: Yes. The office sees every resident's checklist progress on one dashboard, so nobody gets chased at the desk. Q: How is a lease-up priced on ElevateOS? A: Pricing can start at $0 depending on setup, paired with a revenue share. Services are live the day the app launches, so the revenue share starts with the building. https://www.elevateos.com/use-cases/run-events-without-lifting-a-finger ### Events residents talk about. Planned by someone else. Resivents brings a dedicated planner, a marketing kit, setup and breakdown, and a catalog the manager books from. The team shows up, checks residents in and takes the credit. Pricing can start at $0 depending on setup, paired with a revenue share. The event was great. Eleven people came. The flyer went up in the mail room, the RSVP was a reply-all and the manager planned it on a Sunday night, for free. Events are the best retention tool in the building and the worst-run. Resivents assigns a dedicated planner who owns each event from booking to breakdown. Every event reaches residents through the app calendar, push notifications, targeted announcements and the lobby screen. Paid tickets, ticket types and guest tickets sell in the app, with a resident-paid convenience fee. Wine tastings, rooftop yoga, dog socials, holiday markets and chef nights, booked from the portal. One planner per property, from booking to breakdown. Flyers, emails and social posts for every event. Staff, supplies, setup and breakdown handled. App calendar, push, targeted announcements and the lobby screen, from one event record. Paid and free tickets, ticket types and guest tickets in the app. Staff check residents in at the door. Events outside the catalog start as a request. The manager books from the catalog in the portal. Resivents plans, staffs and markets the event, and it lands on the app calendar, a push notification, a targeted announcement and the lobby screen at once. Residents RSVP or buy tickets in the app, and staff check them in from Staff App. Magnolia Square in Naples saw 7x resident engagement and group activity up 300% with events, groups, surveys and Resivents programming. At The Victor in Dallas, amenity and event bookings passed $32,000 in one month. Events, perks and surveys working all year. Fees and deposits on the spaces events fill. All 16 use cases in one place. 200,000+ events and classes held on the platform Magnolia Square: 7x resident engagement The Victor: $32,000+ in amenity and event bookings in one month Events run across the US and Canada Resivents, events, communication, signage, payments and Staff App run from one event record. The planner handles the marketing kit, staff, supplies, setup and breakdown. The onsite team shows up and checks residents in. Wine tastings, rooftop yoga, dog socials, holiday markets and chef nights, among others. Events outside the catalog start as a request to the planner. Yes. Paid tickets, ticket types and guest tickets sell in the app with a resident-paid convenience fee, and the owner earns a share of ticketed events. At Magnolia Square, events, groups and Resivents programming drove 7x resident engagement. Residents who know their neighbors are less likely to shop around at renewal. Staff check residents in from Staff App, with every RSVP and ticket on the attendee list. Guests appear on the same list. 200,000+ events and classes have been held on the platform. Resivents runs events across the US and Canada. Yes. The lobby screen, the app calendar, push notifications and targeted announcements are all fed from the same event record, so nobody writes it twice. Pick an event from the Resivents catalog and watch it land on the calendar, the push, the lobby screen and the ticket checkout. - “Nobody on the team is an event planner.” - See Resivents → - “Eleven people came.” - See event software → - “Events cost money and earn nothing.” - See the checkout → - Self-serve catalog - Dedicated planner - Marketing kit - Setup and breakdown - Four channels - Advanced Ticketing - Staff App check-in - Custom requests - Increase renewals - See the use case → - Monetize amenities - Every use case - See all use cases → - 200,000+events and classes held on the platform - Magnolia Square: 7x resident engagement - The Victor: $32,000+ in amenity and event bookings in one month - Events run across the US and Canada - Event modules Q: How much does the onsite team do for a Resivents event? A: The planner handles the marketing kit, staff, supplies, setup and breakdown. The onsite team shows up and checks residents in. Q: Which events are in the Resivents catalog? A: Wine tastings, rooftop yoga, dog socials, holiday markets and chef nights, among others. Events outside the catalog start as a request to the planner. Q: Can an event pay for itself? A: Yes. Paid tickets, ticket types and guest tickets sell in the app with a resident-paid convenience fee, and the owner earns a share of ticketed events. Q: Do resident events help retention? A: At Magnolia Square, events, groups and Resivents programming drove 7x resident engagement. Residents who know their neighbors are less likely to shop around at renewal. Q: Who checks residents in at a managed event? A: Staff check residents in from Staff App, with every RSVP and ticket on the attendee list. Guests appear on the same list. Q: How many events have run on ElevateOS? A: 200,000+ events and classes have been held on the platform. Resivents runs events across the US and Canada. Q: Does an event show up on the lobby screen automatically? A: Yes. The lobby screen, the app calendar, push notifications and targeted announcements are all fed from the same event record, so nobody writes it twice. ## Why ElevateOS https://www.elevateos.com/why ### There are a hundred resident apps. There is one operating system. Every resident app does announcements and amenity booking. Most do a door. A few do packages. ElevateOS does all of it, connects to the hardware and PMS you already own, staffs the services, runs the events and shares the revenue. Then its engineers build whatever's missing. Five reasons customers switch and never switch back. 50+ integrations and every PMS. Nothing reprogrammed, nothing replaced. Visitor Parking, Package Room and Amenity Pass started as customer requests. Replace up to 29 software categories, then earn on every service. Bootstrapped and profitable while the category got acquired. Class A to garden, student, BTR, condo and strata, on one app. The venture-backed resident apps of the last decade were bought, bundled and folded into someone else's product. ElevateOS took zero venture dollars, grew on word of mouth and answers to customers. VC-backed resident appacquired ElevateOSBootstrapped. Profitable. Independent. The company that built your resident app should still exist in five years. ElevateOS will. Residents spend this every month on services in the app. Amenity income from $1,500 to $15,000+ a month. The revenue share covered the platform cost. Six resident portals consolidated into one app. Services revenue across the portfolio, year over year. Resident engagement after launch. Capability tables against 13 resident apps and point solutions. A four-week cutover from 14 platforms, nothing lost. SOC 2 Type II, offline keys, device binding and audit trails. See what one app replaces in your building. One platform for everything a resident touches and a staff member manages: a branded resident app, a staff app, a web portal and digital signage, connected to the PMS and hardware the building already owns. No. ElevateOS has taken $0 in venture capital. It's bootstrapped, profitable and independent, answering to customers, not a board. ElevateOS builds it. Visitor Parking, the Package Room and Amenity Pass all started as customer requests, and forward-deployed engineers ship the next one in weeks, not quarters. A PMS app covers rent and a few requests inside one system. ElevateOS works with all seven major PMS platforms, connects 50+ hardware brands, staffs services, runs events and shares revenue with the owner. No. ElevateOS connects the locks, intercoms, thermostats, lockers and elevators already installed. Nothing is reprogrammed and nothing is ripped out. A standard cutover takes four weeks: audit, configuration, staff prep and go-live, with residents and leases synced from the PMS. Yes. It replaces up to 29 software categories, and the revenue share on services, amenities, parking and events covered the platform cost at Apartments at City Center within three months. Yes. SOC 2 Type II certified, with offline mobile keys, device binding, instant revoke, role-based access and audit trails on every lock event. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - REASON 01Nothing gets ripped out.50+ integrations and every PMS. Nothing reprogrammed, nothing replaced. - Nothing gets ripped out. - REASON 02If the module doesn't exist, ElevateOS builds it.Visitor Parking, Package Room and Amenity Pass started as customer requests. - If the module doesn't exist, ElevateOS builds it. - REASON 03It pays for itself. Then it pays you.Replace up to 29 software categories, then earn on every service. - It pays for itself. Then it pays you. - REASON 04Independent and profitable.Bootstrapped and profitable while the category got acquired. - Independent and profitable. - REASON 05Every building. One platform.Class A to garden, student, BTR, condo and strata, on one app. - Every building. One platform. - VC-backed resident appacquired - ElevateOSBootstrapped. Profitable. Independent. - WOLF POINT EAST$30,000+Residents spend this every month on services in the app. - $30,000+ - ALLUVION LAS OLAS10xAmenity income from $1,500 to $15,000+ a month. - 10x - APARTMENTS AT CITY CENTER3 monthsThe revenue share covered the platform cost. - 3 months - OPTIMA SIGNATURE6 to 1Six resident portals consolidated into one app. - 6 to 1 - AVENUE5+117%Services revenue across the portfolio, year over year. - +117% - MAGNOLIA SQUARE7xResident engagement after launch. - 7x - COMPAREElevateOS vs every alternativeCapability tables against 13 resident apps and point solutions. - ElevateOS vs every alternative - SWITCHSwitching guidesA four-week cutover from 14 platforms, nothing lost. - Switching guides - SECURITYSecurity & trustSOC 2 Type II, offline keys, device binding and audit trails. - Security & trust - STACKCheck your stackSee what one app replaces in your building. - Check your stack Q: What is a resident experience operating system? A: One platform for everything a resident touches and a staff member manages: a branded resident app, a staff app, a web portal and digital signage, connected to the PMS and hardware the building already owns. Q: Is ElevateOS venture-backed? A: No. ElevateOS has taken $0 in venture capital. It's bootstrapped, profitable and independent, answering to customers, not a board. Q: What happens if ElevateOS doesn't have a feature we need? A: ElevateOS builds it. Visitor Parking, the Package Room and Amenity Pass all started as customer requests, and forward-deployed engineers ship the next one in weeks, not quarters. Q: How is ElevateOS different from our PMS's resident app? A: A PMS app covers rent and a few requests inside one system. ElevateOS works with all seven major PMS platforms, connects 50+ hardware brands, staffs services, runs events and shares revenue with the owner. Q: Do we have to replace our hardware? A: No. ElevateOS connects the locks, intercoms, thermostats, lockers and elevators already installed. Nothing is reprogrammed and nothing is ripped out. Q: How long does it take to switch? A: A standard cutover takes four weeks: audit, configuration, staff prep and go-live, with residents and leases synced from the PMS. Q: Does ElevateOS really pay for itself? A: Yes. It replaces up to 29 software categories, and the revenue share on services, amenities, parking and events covered the platform cost at Apartments at City Center within three months. Q: Is ElevateOS secure? A: Yes. SOC 2 Type II certified, with offline mobile keys, device binding, instant revoke, role-based access and audit trails on every lock event. https://www.elevateos.com/why/nothing-gets-ripped-out ### The only switch that doesn't start with a forklift. The reason most portfolios are stuck with a resident app they don't like is the hardware underneath it. Change the app and you reprogram every lock, retrain every staff member and re-enroll every resident. ElevateOS was built so you never have to. Hardware-agnostic. PMS-agnostic. Credentials provisioned from Yardi, Entrata or RealPage straight to SALTO, dormakaba, Brivo or igloohome. Switch the app on a Tuesday. Residents unlock the same door on Wednesday with a better app. ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. Q: How does ElevateOS make money for the owner? A: ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. Q: What does ElevateOS integrate with? A: ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Q: Is ElevateOS venture-backed? A: No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. https://www.elevateos.com/why/built-on-request ### Other vendors have a feature request form. We have engineers who answer the phone. ELEVATE Visitor Parking exists because a customer needed to charge for guest spots. ELEVATE Package Room exists because a front desk was drowning. Amenity Pass exists because a portfolio wanted residents to use the pool across the street. Our engineers are forward-deployed on the customer's problem. Tell us what your building needs, and we'll tell you when it ships, not whether. ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. Q: How does ElevateOS make money for the owner? A: ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. Q: What does ElevateOS integrate with? A: ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Q: Is ElevateOS venture-backed? A: No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. https://www.elevateos.com/why/pays-for-itself ### The resident app that shows up on both sides of the ledger. On the cost side: a Class A community often pays 8 to 12 vendors, $10 to $20 per unit per month, across up to 29 software categories, from access control and package management to surveys, signage and virtual fitness. Class B and C communities often carry 4 to 6. ElevateOS consolidates them into one invoice. On the income side: on-demand services, paid amenities, visitor parking, ticketed events and the Market Shop, with a revenue share to the owner. Top communities earn hundreds of dollars per home per year in services alone. Pricing can start at $0 depending on setup. A Class A community often pays 8 to 12 vendors, $10 to $20 per unit per month, for tools that do not talk to each other. Class B and C communities often carry 4 to 6. ElevateOS consolidates the selected categories into one platform, one contract and one support line. ElevateOS adds owner revenue from resident-paid services, paid amenities, visitor parking, event tickets and Market Shop orders. The resident chooses each purchase, and the property shares in the income. At $15 per unit per month across point solutions, a 300-unit community spends $54,000 a year before it creates any ancillary income. ElevateOS scopes one platform to the selected modules and pairs it with revenue share. Pricing can start at $0 depending on setup, paired with a revenue share. Use your unit count, current vendors and cost per unit. Results are estimates from portfolio averages. Book a demo for a model based on your actual stack. Stack you can retire / yr $54,000 Projected services revenue / yr $36,000 Platform fee Per unit, quoted per building Illustrative estimate. Assumes $120 per home per year in services revenue. Your real number comes on the demo. Guaranteed lower than today's stack. The quote is built line by line against your current invoices, and it comes in below them. Apartments at City Center covered the platform cost within 3 months. Alluvion Las Olas grew amenity income from $1,500 to $15,000+ a month. A 600-unit Chicago high-rise grew amenity income from $6,800 to $17,000+ a month. Avenue5 services revenue grew 117% year over year. ElevateOS consolidates 8 to 12 point solutions and creates income from services, paid amenities, visitor parking, ticketed events and Market Shop sales. Depending on the selected modules and revenue-share agreement, owner revenue can offset the platform fee. ElevateOS models one number for the building. Results vary by building. Top-performing ElevateOS communities earn hundreds of dollars per home per year from services before amenities, parking and events. No mandatory fee is added to rent. Residents only pay for optional services and experiences they choose. Services can launch with the resident app. Apartments at City Center covered the platform cost through revenue share within three months. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. Q: How does ElevateOS pay for itself? A: ElevateOS consolidates 8 to 12 point solutions and creates income from services, paid amenities, visitor parking, ticketed events and Market Shop sales. Q: What does pricing can start at $0 mean? A: Depending on the selected modules and revenue-share agreement, owner revenue can offset the platform fee. ElevateOS models one number for the building. Q: How much do communities earn from services? A: Results vary by building. Top-performing ElevateOS communities earn hundreds of dollars per home per year from services before amenities, parking and events. Q: Do residents pay more? A: No mandatory fee is added to rent. Residents only pay for optional services and experiences they choose. Q: How fast does revenue start? A: Services can launch with the resident app. Apartments at City Center covered the platform cost through revenue share within three months. https://www.elevateos.com/why/independent ### Bootstrapped. Profitable. Still independent. The resident app category raised hundreds of millions in venture capital over the last decade. Livly went to Bilt. Mobile Doorman went to Zego. Rise went to VTS. Each one became a line item inside a bigger company's roadmap, and each one's customers found out what that means at renewal. ElevateOS took zero venture dollars. We grew on word of mouth from the first property to the 1,500th. We answer to customers, not a board, and we'll still be here, still building, when your lease on the next building is up. ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. Q: How does ElevateOS make money for the owner? A: ElevateOS shares revenue with the owner on on-demand services, paid amenities, visitor parking, ticketed events and Market Shop sales. At Apartments at City Center the revenue share covered the platform cost within three months. Q: What does ElevateOS integrate with? A: ElevateOS integrates with 50+ hardware and software brands, including SALTO, dormakaba, Brivo, ButterflyMX, Swiftlane, Schlage, Yale, igloohome, Latch, Honeywell, ecobee, Google Nest, Luxer One, Parcel Pending and Otis, and with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Q: Is ElevateOS venture-backed? A: No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS. ## Comparisons and switch guides https://www.elevateos.com/compare ### ElevateOS versus everything you're paying for now. Fair comparisons, written for the person already shopping. Pick what you're replacing. ElevateOS vs PMS resident apps Your PMS runs the books. ElevateOS runs the building. Keep your PMS as the system of record and add ElevateOS as the system of action: doors, packages, amenities, services and events in one app that syncs with it. ElevateOS vs BuildingLink BuildingLink runs the front desk well, and has for years. ElevateOS runs the front desk, the resident app, the hardware and the income. Here's where they overlap and where they don't. ElevateOS vs Livly Livly built a good resident app and was acquired by Bilt. ElevateOS is independent, bootstrapped and built for the building, with 50+ hardware integrations and a services marketplace Livly never had. ElevateOS vs OneValet OneValet runs packages and valet. ElevateOS runs packages and valet as two modules inside a platform that also does the door, the amenities, the events, the services and the revenue. ElevateOS vs HappyCo HappyCo built a strong inspection tool. ElevateOS includes move-in, move-out and internal inspections inside the staff app your team already uses for work orders, packages and guests, with no per-unit fee. ElevateOS vs Mobile Doorman Mobile Doorman was a resident app. Zego is a payments company. ElevateOS is a resident experience company, independent, with 50+ hardware integrations and a staffed services marketplace. ElevateOS vs Rise by VTS Rise Buildings was built for residents and tenants; VTS is built for office leasing. ElevateOS is built for the multifamily building, with the door, the packages, the amenities, the events, the services and the revenue in one app. ElevateOS vs Venn Venn is strong on community programming. ElevateOS runs community programming through Resivents and adds the door, the packages, work orders, inspections, amenities, staffed services and a revenue share, in one branded app connected to your PMS and hardware. ElevateOS vs Flamingo Flamingo does events, perks and rewards. ElevateOS does events, perks and rewards, then opens the door, scans the packages, books the amenities, staffs the housekeeper and sends the owner a check. ElevateOS vs AppFolio resident app Your AppFolio app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with AppFolio and adds doors, packages, amenities, services and events in one resident app. ElevateOS vs LOFT by RealPage Your RealPage app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with RealPage and adds doors, packages, amenities, services and events in one resident app. ElevateOS vs Entrata RXP Your Entrata app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with Entrata and adds doors, packages, amenities, services and events in one resident app. ElevateOS vs Luxer One Room Keep your Luxer lockers. Run the package room from the resident app. This page compares package room software only. Luxer lockers integrate with ElevateOS and stay Live. Your PMS app handles the lease. ElevateOS runs the building's daily life on top of it, across 7 PMS platforms. ElevateOS vs PMS resident portals This is the point-solution landscape a typical community pays for today, grouped the way owners buy it. ElevateOS consolidates it into one platform, one login and one invoice. Operations The tools your onsite team logs into every day. SightPlan · HappyCo · Leonardo247 · SuiteSpot HappyCo · SightPlan · RentCheck TEZ · SMS Valet amenitylinc · Amenity Boss PetScreening Reliant Parking · Parking Boss · Parkade · Zark Cover Genius · Lemonade · Assurant Airbnb Marketing The resident-facing software stacked on top of your PMS. Hop · Cobu Updater · Moved Wellbeats · Fitness On Demand Mobile Doorman · VTS · BuildingLink · PMS resident portals notifii · EZ Texting · text-em-all · TextByChoice TransitScreen · Captivate J Turner · Grace Hill · SatisFacts Mailchimp · Syngency · SendBoard Reputation · Grace Hill · SatisFacts · Opiniion · SOCi notifii · EZ Texting Community Rewards · Stake · Bilt · Piñata Ritual · Uber Eats · DoorDash · Instacart Hardware The devices on your doors, walls and package rooms, each with its own app. ButterflyMX · Comelit · Openpath · Gatewise · 2N · Brivo · Latch · dormakaba · ASSA ABLOY · SALTO · Yale · Schlage Luxer One · Parcel Pending · Package Concierge · Amazon Hub notifii ecobee · Google Nest · iApartments · Latch Services The people-powered spend residents already pay for. Alfred · Spruce · Amenify · Please Assist Me Flamingo · ApartmentLife Fetch NFC Amenity Management · LIVunLtd Every add-on in the ElevateOS family exists to take a line item off your budget. Here is the swap, vendor by vendor. ELEVATE Loyalty & Gift Cards replaces Community Rewards ELEVATE Inspections & Preventive Maintenance replaces HappyCo, SightPlan, Leonardo247 ELEVATE Reputation Management replaces Opiniion, J Turner ELEVATE Parking replaces Parking Boss, Zark, Parkade ELEVATE Fitness On Demand replaces Wellbeats, Fitness On Demand ELEVATE Package Room replaces Luxer One, Parcel Pending ELEVATE Intercom & QR Intercom replaces ButterflyMX, Swiftlane, DoorKing ELEVATE Kiosk replaces Grubbr, Impulsify ELEVATE Room Service replaces Jonas, Square ELEVATE Vehicle Valet replaces SMS Valet Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. https://www.elevateos.com/switch ### Switch resident apps without touching a lock. This guide is for operators moving from another resident app or a PMS portal to ElevateOS. Keep the PMS, keep the hardware, launch a branded app. 1,500+ communities already made the move. 1. Connect the PMS ElevateOS syncs residents and leases from your PMS. Nobody re-enters a single resident. 2. Connect the hardware Your locks, readers, intercoms and lockers stay on the wall. ElevateOS connects them without reprogramming. 3. Brand the app Your name, colors and logo go on iOS and Android, ready for residents. 4. Train the team Onsite staff learn Staff App in one session. Regional teams get the portal. 5. Launch to residents ElevateOS sends the invites, runs the launch and tracks adoption building by building. Related: Nothing gets ripped out · PMS integrations · PMS resident portals vs ElevateOS Each guide covers what stays, what changes, the one cutover risk to plan for and the same four-week migration shape. No. ElevateOS connects to the locks, readers, intercoms and lockers you already own across 50+ integrations. No. ElevateOS sits on top of Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents move to your branded ElevateOS app at launch. ElevateOS runs the communication and the cutover with your team. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - 1. Connect the PMSElevateOS syncs residents and leases from your PMS. Nobody re-enters a single resident. - 2. Connect the hardwareYour locks, readers, intercoms and lockers stay on the wall. ElevateOS connects them without reprogramming. - 3. Brand the appYour name, colors and logo go on iOS and Android, ready for residents. - 4. Train the teamOnsite staff learn Staff App in one session. Regional teams get the portal. - 5. Launch to residentsElevateOS sends the invites, runs the launch and tracks adoption building by building. Q: Do we have to replace our hardware to switch? A: No. ElevateOS connects to the locks, readers, intercoms and lockers you already own across 50+ integrations. Q: Do we have to change our PMS? A: No. ElevateOS sits on top of Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Q: What happens to our current resident app? A: Residents move to your branded ElevateOS app at launch. ElevateOS runs the communication and the cutover with your team. https://www.elevateos.com/switch/rentcafe ### Switching from RentCafe without leaving Yardi. Keep Yardi as the system of record. Replace the portal with a branded resident app that opens the door, scans the packages, books the rooftop and sends the owner a check. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. Yardi, rent payments through Yardi, your leasing and accounting workflow, every resident record. residents get a branded app with keyless, intercom, packages, amenities, events and services; staff get Staff App; the owner gets a revenue share. Resident re-enrollment. ElevateOS sends an activation sequence tied to the Yardi lease so residents move over on their own, and plans the overlap window with you. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. No, nothing in Yardi changes. Through Yardi, as before, with the resident app linking where supported. About four weeks for a typical building. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Do we lose anything in Yardi? A: No, nothing in Yardi changes. Q: Can residents still pay rent? A: Through Yardi, as before, with the resident app linking where supported. Q: How long does it take? A: About four weeks for a typical building. https://www.elevateos.com/switch/buildinglink ### Switching from BuildingLink without losing the front desk. BuildingLink runs the desk. ElevateOS runs the desk, the resident app, the hardware and the income. Shift logs, packages, visitors and incident reports move into Staff App; the rest is new. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your front desk team, your procedures, the package room, any lockers. front desk work moves to Staff App on a phone, residents get keyless and intercom in the same app as packages, the owner gets services and amenity revenue. The desk's muscle memory. Export the resident instructions and vendor lists, load them into Staff App's property and unit instructions, and run both systems for one overlap week. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Export it before cutover; ElevateOS starts a searchable record from day one. No, Staff App runs on the phone; the portal is there for managers. Yes, in the app, with visitor PINs through the access system. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Do we keep our package history? A: Export it before cutover; ElevateOS starts a searchable record from day one. Q: Does the front desk need a computer? A: No, Staff App runs on the phone; the portal is there for managers. Q: Can residents still register guests? A: Yes, in the app, with visitor PINs through the access system. https://www.elevateos.com/switch/livly ### Switching from Livly, now that Livly is part of Bilt. Your resident app became a feature inside a bigger company's roadmap. ElevateOS is independent, bootstrapped and built for the building, with 50+ hardware integrations and a services marketplace Livly never had. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your hardware, your PMS, your community programming. one app that opens the door, a staff app, a staffed services marketplace, a revenue share, and a vendor that answers to you. The keys. Share the lock brand, and ElevateOS provisions credentials from the PMS so the switch doesn't touch the locks. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, through an activation email tied to their lease; it takes a minute. Rebuilt in ElevateOS in week three, with Resivents available to run them. ElevateOS is bootstrapped, profitable and independent. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Will residents have to re-register? A: Yes, through an activation email tied to their lease; it takes a minute. Q: What about our events and groups? A: Rebuilt in ElevateOS in week three, with Resivents available to run them. Q: Is ElevateOS going to get acquired too? A: ElevateOS is bootstrapped, profitable and independent. https://www.elevateos.com/switch/onevalet ### Switching from OneValet: packages and valet are two modules, not the whole product. Keep the package room and the valet stand. Move them into a platform that also does the door, the amenities, the events, the services and the revenue. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. the package room, the valet operation, the lockers if you have them. Quick Scan at 39 packages a minute, ELEVATE Package Room, door-to-door delivery, the valet dashboard in Staff App, and everything else in the platform. The overlap at the desk. Run OneValet and Staff App side by side for one week so no package gets logged in only one. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Quick Scan runs at 39 or more packages per minute with carrier detection. Push notification with location, plus pickup, mark received and door-to-door in the app. Yes, check-in, check-out, resident requests, ticket photos and vehicle records in Staff App. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Is package scanning as fast? A: Quick Scan runs at 39 or more packages per minute with carrier detection. Q: Do residents get the same notifications? A: Push notification with location, plus pickup, mark received and door-to-door in the app. Q: Does valet move too? A: Yes, check-in, check-out, resident requests, ticket photos and vehicle records in Staff App. https://www.elevateos.com/switch/butterflymx-app ### Keep the ButterflyMX intercom. Retire the ButterflyMX app. ButterflyMX makes an excellent intercom. ElevateOS integrates it. Residents answer the door, release it and issue guest PINs from one app, next to the key, the packages and the rent. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. the ButterflyMX panels, the installer relationship, the hardware warranty. residents stop carrying a second app; the intercom becomes a feature of the building's app. The directory sync. ElevateOS syncs residents from the PMS to the intercom directory so nobody maintains it by hand. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, in-app video calls and door release through the ButterflyMX SDK. Yes, issued from the ElevateOS app. No. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does video calling still work? A: Yes, in-app video calls and door release through the ButterflyMX SDK. Q: Do guest PINs work? A: Yes, issued from the ElevateOS app. Q: Do we need new panels? A: No. https://www.elevateos.com/switch/happyco ### Switching from HappyCo: inspections are one module in ElevateOS, included. Move-in and move-out inspections with photo evidence, side-by-side comparison and management sign-off, plus internal inspections on templates and schedules, inside the staff app your team already uses for work orders and packages. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your inspection templates, your checklists, your process. inspections live in Staff App alongside work orders and asset tracking; there's no separate inspection app or separate invoice. Template migration. Rebuild your room-by-room templates in the portal in week three; export historical inspections from HappyCo for the records you need to keep. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, from the resident app, with photos and time stamps. Yes, move-in versus move-out, with management sign-off. Inspections are included in the platform; there's no per-inspection fee. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Can residents do their own move-in inspection? A: Yes, from the resident app, with photos and time stamps. Q: Is there a side-by-side comparison? A: Yes, move-in versus move-out, with management sign-off. Q: What does it cost? A: Inspections are included in the platform; there's no per-inspection fee. https://www.elevateos.com/switch/luxer-one ### Keep the Luxer One lockers. Drop the second app and the software fee. ElevateOS integrates Luxer One so locker notifications and pickup codes land in the resident app. For overflow and for buildings without lockers, ELEVATE Package Room adds an access-code room with a full audit log. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. the lockers, the carrier workflow, the hardware contract. residents get one app for lockers, package room and door-to-door; the building stops paying locker software per unit on top of the hardware. The overflow plan. Lockers fill in December; Quick Scan and ELEVATE Package Room take the rest without a second system. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, in the ElevateOS resident app. Quick Scan logs the package and ELEVATE Package Room or door-to-door delivery takes it. No. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Do residents still get locker codes? A: Yes, in the ElevateOS resident app. Q: What happens when the lockers are full? A: Quick Scan logs the package and ELEVATE Package Room or door-to-door delivery takes it. Q: Do we need new lockers? A: No. https://www.elevateos.com/switch/zego-mobile-doorman ### Switching from Mobile Doorman, now part of Zego. Mobile Doorman was a resident app. Zego is a payments company. Your resident experience is now a feature inside a billing platform's roadmap. ElevateOS is a resident experience company, independent, with 50+ hardware integrations and a staffed services marketplace. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your PMS, your hardware, your resident records. one app that opens the door, a staff app, services, events run by Resivents and a revenue share, from a vendor whose only product is this. Payments. Rent stays in the PMS; everything else (amenities, services, parking, events) runs through Stripe in the ElevateOS app. Map the two on the first onboarding call. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. No, rent runs through your PMS as before. Yes, through an activation email tied to their lease. Yes, bootstrapped and profitable. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Do we lose rent payments? A: No, rent runs through your PMS as before. Q: Will residents re-register? A: Yes, through an activation email tied to their lease. Q: Is ElevateOS independent? A: Yes, bootstrapped and profitable. https://www.elevateos.com/switch/vts-rise ### Switching from Rise, now part of VTS. Rise Buildings was built for residents. VTS is built for office leasing. ElevateOS is built for the multifamily building, with the door, the packages, the amenities, the events, the services and the revenue in one app. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your access hardware, your PMS, your front desk. a resident app that is the product, not a module; Staff App for staff; staffed services; a revenue share. The access integration. Rise deployments often run deep on building access; share the brands, and ElevateOS provisions credentials from the PMS so the switch doesn't touch the readers. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes. Guest passes issue as a PIN, a mobile key, a QR pass or a fob through every connected lock, access control and intercom system, and every visit is logged. Yes, Hollywood Park, Fenton, Uncommons and West Edge run on it. Entirely. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does ElevateOS do visitor management? A: Yes. Guest passes issue as a PIN, a mobile key, a QR pass or a fob through every connected lock, access control and intercom system, and every visit is logged. Q: Does it work for mixed-use? A: Yes, Hollywood Park, Fenton, Uncommons and West Edge run on it. Q: Is the vendor focused on multifamily? A: Entirely. https://www.elevateos.com/switch/venn ### Switching from Venn: keep the community, add the operating system. Venn is strong on community programming. ElevateOS runs community programming through Resivents and adds the door, the packages, work orders, inspections, amenities, staffed services and a revenue share, in one branded app connected to your PMS and hardware. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your community calendar, your groups, your resident ambassadors. engagement becomes one module in a platform that also runs operations, access and income. The groups. Rebuild interest groups in ElevateOS in week three with the same names, so residents land in familiar places on day one. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, groups with moderation, an events calendar with ticketing and Resivents to run the events. Yes, maintenance, packages, inspections, front desk, visitors, parking and valet in Staff App. Yes, through a revenue share on services, amenities, parking and events. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does ElevateOS do groups and events? A: Yes, groups with moderation, an events calendar with ticketing and Resivents to run the events. Q: Does it do operations too? A: Yes, maintenance, packages, inspections, front desk, visitors, parking and valet in Staff App. Q: Does it pay the owner? A: Yes, through a revenue share on services, amenities, parking and events. https://www.elevateos.com/switch/flamingo ### Switching from Flamingo: events and perks are two modules, not the whole app. Flamingo does events, perks and rewards. ElevateOS does events, perks and rewards, then opens the door, scans the packages, books the amenities, staffs the housekeeper and sends the owner a check. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. your event cadence, your local perks relationships, your rewards logic. events run by Resivents, perks on the home screen, loyalty points and gift cards, plus every operational and access module in the platform. The rewards balances. Decide whether to honor existing points at cutover; ElevateOS loyalty levels and the gift card catalog are configured in week three. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. Yes, Resivents plans, staffs and markets them. Yes, Neighborhood Perks, a loyalty program and digital gift cards. Keyless, intercoms, packages, maintenance, amenities, services, payments and analytics. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does ElevateOS run events for us? A: Yes, Resivents plans, staffs and markets them. Q: Does it have perks and rewards? A: Yes, Neighborhood Perks, a loyalty program and digital gift cards. Q: What else does it do? A: Keyless, intercoms, packages, maintenance, amenities, services, payments and analytics. https://www.elevateos.com/switch/appfolio-portal ### Switching from the AppFolio resident portal without leaving AppFolio. Keep AppFolio as the system of record. Replace the portal with a branded resident app that opens the door, scans the packages, books the rooftop and sends the owner a check. ElevateOS syncs residents and leases from AppFolio two-way. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. AppFolio, rent and lease workflow, your accounting. residents get a branded app with keyless, intercom, packages, amenities, events and services; staff get Staff App; the owner gets a revenue share. The overlap window. Residents activate from an email tied to their AppFolio lease; pick the week the portal sunsets. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. No. Through AppFolio, as before. About four weeks. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does anything in AppFolio change? A: No. Q: Can residents still pay rent? A: Through AppFolio, as before. Q: How long does it take? A: About four weeks. https://www.elevateos.com/switch/loft-realpage ### Switching from LOFT by RealPage without leaving RealPage. Keep RealPage as the system of record. ElevateOS syncs residents, leases and applicants from RealPage and adds the door, the packages, the amenities, the events, the staffed services and the revenue share that a PMS-native app isn't built for. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. RealPage, rent, leasing and accounting. a branded resident app that is the building's app, not the PMS vendor's; Staff App for staff; income from services, amenities, parking and events. The hardware. LOFT deployments may carry the PMS vendor's preferred hardware; ElevateOS connects what's installed, whatever the brand. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. No. 50+ integrations; share the brand. Pricing can start at $0 with a revenue share. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does ElevateOS replace RealPage? A: No. Q: Does it work with our locks? A: 50+ integrations; share the brand. Q: Does it pay for itself? A: Pricing can start at $0 with a revenue share. https://www.elevateos.com/switch/rxp-entrata ### Switching from Entrata RXP without leaving Entrata. Keep Entrata as the system of record. ElevateOS syncs residents and leases from Entrata, with category and location filters, and adds everything a resident touches after the lease: the door, the packages, the amenities, the events, the housekeeper and the revenue share. The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them. Entrata, rent, leasing, accounting. the resident app becomes the building's app with 50+ hardware integrations and a services marketplace; staff get Staff App; the owner gets income. The filters. Entrata sync supports category and location filters; set them on the first onboarding call so the right residents land in the right building. A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape. Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice. Optima Signature consolidated six resident portals into one. ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs. Don't see yours? Request it 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. No. Yes, across SALTO, dormakaba, Brivo, ButterflyMX and more. About four weeks. Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio. - Week 1, connect the PMS.Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet. - Week 1, connect the PMS. - Week 2, connect the hardware.Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed. - Week 2, connect the hardware. - Week 3, brand and configure.The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training. - Week 3, brand and configure. - Week 4, activate.Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose. - Week 4, activate. - SALTO - dormakaba - igloohome - Latch - PointCentral - Schlage - Yale - ASSA ABLOY Visionline - Brivo - Avigilon Alta - Kastle - HID - Gatewise - PDK - ICT - ELEVATE Intercom - Rently - ButterflyMX - Swiftlane - 2N - Comelit - Aiphone - DoorBird - Akuvox - Mircom - WebbVision - ecobee - Honeywell - Google Nest - Daikin - CoolAutomation - ELEVATE Package Room - Luxer One - Parcel Pending - Package Concierge - Hello Package - Otis - Yardi - Entrata - RealPage - ResMan - AppFolio - Rent Manager - MRI - ElevateOS CRM No PMS needed - Stripe - Reputation.com - HubSpot - Twilio - Hines - Greystar - CBRE - Avenue5 - Bozzuto - Willow Bridge Property Company - Cushman & Wakefield - Morguard - Asset Living - Onni - Kennedy Wilson - ZRS - Optima Signature - The Hadley - The Curb Q: Does anything in Entrata change? A: No. Q: Does ElevateOS do keyless and intercom? A: Yes, across SALTO, dormakaba, Brivo, ButterflyMX and more. Q: How long does the switch take? A: About four weeks. https://www.elevateos.com/compare/pms-resident-apps ### ElevateOS vs PMS resident apps Your PMS runs the books. ElevateOS runs the building. Keep your PMS as the system of record and add ElevateOS as the system of action: doors, packages, amenities, services and events in one app that syncs with it. What PMS resident apps does well. PMS resident portals handle rent payments, lease documents and work orders well, and they come bundled with the PMS contract. Competitor capabilities reflect their public documentation at the time of writing. Stay with your PMS portal alone if rent and work orders are all your residents need from an app. Pick ElevateOS if you want one branded app for residents, one staff app and one portal, connected to the hardware and PMS you already own, with services and amenities that pay the platform back. A PMS portal is strongest at rent, leases and core records. ElevateOS keeps those records in the PMS and adds the resident, staff, hardware and revenue experience around them. ElevateOS connects doors, intercoms, packages, amenities and staff operations. A PMS portal centers the lease and payment record. ElevateOS adds resident-paid services, amenities, parking and events with a revenue share to the owner. ElevateOS runs across seven PMS platforms, so a mixed portfolio can standardize one resident experience. Residents and leases sync from the PMS. Work orders write back where supported. Credentials flow to the access system. ElevateOS handles the experience after the lease is signed. ElevateOS can become the branded resident experience while the PMS remains the system of record for leases, rent and resident data. Yes. ElevateOS integrates with seven PMS platforms for residents, leases, work orders and credential workflows. ElevateOS adds hardware control, package operations, paid amenities, managed events, resident services and owner revenue share. ElevateOS connects supported hardware already installed and syncs residents from the PMS, which reduces reprogramming and duplicate entry. Choose a PMS portal for core rent and lease workflows alone. Choose ElevateOS when the app must also run the building and create income. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The building - The income - The independence Q: Does ElevateOS replace a PMS resident portal? A: ElevateOS can become the branded resident experience while the PMS remains the system of record for leases, rent and resident data. Q: Can we keep our PMS and use ElevateOS? A: Yes. ElevateOS integrates with seven PMS platforms for residents, leases, work orders and credential workflows. Q: What does ElevateOS add beyond a PMS portal? A: ElevateOS adds hardware control, package operations, paid amenities, managed events, resident services and owner revenue share. Q: Is switching resident apps disruptive? A: ElevateOS connects supported hardware already installed and syncs residents from the PMS, which reduces reprogramming and duplicate entry. Q: Which option should a portfolio choose? A: Choose a PMS portal for core rent and lease workflows alone. Choose ElevateOS when the app must also run the building and create income. https://www.elevateos.com/compare/buildinglink ### ElevateOS vs BuildingLink: a fair comparison. BuildingLink runs the front desk well, and has for years. ElevateOS runs the front desk, the resident app, the hardware and the income. Here's where they overlap and where they don't. Front desk operations in dense urban buildings: package logging, visitor and vendor records, shift notes, resident instructions and a deep history in co-ops, condos and doorman rentals. Teams that have used it for a decade know it cold. Competitor capabilities reflect their public documentation at the time of writing. BuildingLink is built for the desk computer. Staff App puts the same jobs on the phone, so the desk, the tech and the valet carry the building with them. BuildingLink records who came in. ElevateOS opens the door, issues the visitor PIN and logs the entry, on the hardware already installed. BuildingLink is a cost of running a good desk. ElevateOS adds services, paid amenities, parking and events, with a revenue share to the owner. A doorman building or co-op that wants a desk-logging system the staff already knows, with no plans for keyless, a resident app that does more than announcements, or ancillary income. A building that wants the desk, the resident app, the door and the revenue in one platform, on a phone, across any PMS. Yes. Shift logs, packages, visitors and incident reports move into Staff App; everything else is new. Export it before cutover; ElevateOS starts a searchable record on day one. The jobs are the same; the screen is a phone and the data flows to the resident app. See Staff App at your front desk. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The phone - The door - The income Q: Does ElevateOS replace BuildingLink? A: Yes. Shift logs, packages, visitors and incident reports move into Staff App; everything else is new. Q: Do we lose our package history? A: Export it before cutover; ElevateOS starts a searchable record on day one. Q: Can the desk keep working the same way? A: The jobs are the same; the screen is a phone and the data flows to the resident app. https://www.elevateos.com/compare/livly ### ElevateOS vs Livly: a fair comparison. Livly built a good resident app and was acquired by Bilt. ElevateOS is independent, bootstrapped and built for the building, with 50+ hardware integrations and a services marketplace Livly never had. A clean resident app with rent, packages, community features and a polished onboarding, with Bilt's rewards program now attached. Competitor capabilities reflect their public documentation at the time of writing. ElevateOS opens it on the hardware you own; Livly's hardware reach is narrower. Livly rewards residents for paying rent; ElevateOS pays the owner a share of services, amenities, parking and events. Livly's roadmap belongs to Bilt. ElevateOS answers to customers. A portfolio that wants Bilt rewards built into the resident app and doesn't need hardware depth, a staff app or a services marketplace. A portfolio that wants the door, the operations and the income in one independent platform. No. Residents re-enroll through an activation email tied to their lease; the locks are not touched. Rebuilt in ElevateOS in week three, with Resivents available to run them. ElevateOS is bootstrapped, profitable and independent. See the switch plan. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The door - The income - The owner Q: Is switching from Livly disruptive? A: No. Residents re-enroll through an activation email tied to their lease; the locks are not touched. Q: What about our events and groups? A: Rebuilt in ElevateOS in week three, with Resivents available to run them. Q: Is ElevateOS going to get acquired too? A: ElevateOS is bootstrapped, profitable and independent. https://www.elevateos.com/compare/onevalet ### ElevateOS vs OneValet: a fair comparison. OneValet runs packages and valet. ElevateOS runs packages and valet as two modules inside a platform that also does the door, the amenities, the events, the services and the revenue. Package logging and valet operations in luxury high-rises, with a desk workflow staff pick up fast. Competitor capabilities reflect their public documentation at the time of writing. OneValet is two jobs. ElevateOS is every job. ElevateOS residents request the car, track the package and open the door from one app. ElevateOS adds the revenue lines OneValet doesn't have. A building that only wants packages and valet handled and already has a resident app it likes. A building that wants packages and valet handled inside the app residents already use for everything else. Quick Scan runs at 39 or more packages per minute. Yes, with resident requests from the app. Yes; run both for an overlap week so nothing is logged in only one. Bring a package to the demo. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Scope - The resident side - The income Q: Is package scanning as fast? A: Quick Scan runs at 39 or more packages per minute. Q: Does valet move too? A: Yes, with resident requests from the app. Q: Can we keep OneValet for a week during cutover? A: Yes; run both for an overlap week so nothing is logged in only one. https://www.elevateos.com/compare/happyco ### ElevateOS vs HappyCo: inspections are one module, included. HappyCo built a strong inspection tool. ElevateOS includes move-in, move-out and internal inspections inside the staff app your team already uses for work orders, packages and guests, with no per-unit fee. Inspection templates, photo evidence and a mature workflow for turns, with reporting operations teams trust. Competitor capabilities reflect their public documentation at the time of writing. The tech runs the inspection and the work order from the same phone. Residents complete their own move-in inspection in the app they already have. Inspections come with the platform; there's no separate per-unit line. A portfolio that wants a standalone inspection tool and has no plans for a resident platform. A portfolio that wants inspections inside the platform that runs the rest of the building. Yes, from the resident app. Rebuild them in the portal in week three; export the history you need to keep. No. Run an inspection on the demo. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One staff app - The resident side - The invoice Q: Can residents do their own move-in inspection? A: Yes, from the resident app. Q: Can we migrate our templates? A: Rebuild them in the portal in week three; export the history you need to keep. Q: Does it cost extra? A: No. https://www.elevateos.com/compare/zego-mobile-doorman ### ElevateOS vs Mobile Doorman by Zego: a fair comparison. Mobile Doorman was a resident app. Zego is a payments company. ElevateOS is a resident experience company, independent, with 50+ hardware integrations and a staffed services marketplace. A capable resident app for communication, maintenance and packages, now attached to Zego's payments and utility products. Competitor capabilities reflect their public documentation at the time of writing. Zego's core business is payments; the resident app is a feature of it. For ElevateOS, the building is the only product. ElevateOS opens it on the hardware you own. ElevateOS pays the owner a share of services, amenities, parking and events. A portfolio standardized on Zego payments and utilities that wants a resident app attached to them. A portfolio that wants the resident experience to be the product, with the door, the operations and the income inside it. No. Rent runs through your PMS as before. Yes, through an activation email tied to their lease. Yes, bootstrapped and profitable. See the switch plan. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The product - The door - The income Q: Do we lose rent payments? A: No. Rent runs through your PMS as before. Q: Will residents re-register? A: Yes, through an activation email tied to their lease. Q: Is ElevateOS independent? A: Yes, bootstrapped and profitable. https://www.elevateos.com/compare/vts-rise ### ElevateOS vs Rise by VTS: a fair comparison. Rise Buildings was built for residents and tenants; VTS is built for office leasing. ElevateOS is built for the multifamily building, with the door, the packages, the amenities, the events, the services and the revenue in one app. Building access and visitor management across mixed-use and office, a tenant-experience pedigree, and VTS's reach in commercial real estate. Competitor capabilities reflect their public documentation at the time of writing. VTS is an office company; multifamily is a line of business. ElevateOS is multifamily, entirely. ElevateOS runs maintenance, inspections, packages and valet from a staff app; Rise leans on access and visitors. ElevateOS pays the owner a share of services, amenities, parking and events. An office-heavy portfolio already on VTS that wants one vendor across commercial and a residential tower or two. A multifamily or live-work-play portfolio that wants a platform built for the building it actually runs. Yes, guest passes, visitor PINs and visit logs. Yes, residential, retail and office on one app. Entirely. See the switch plan. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The focus - The operations - The income Q: Does ElevateOS do visitor management? A: Yes, guest passes, visitor PINs and visit logs. Q: Does it work for mixed-use? A: Yes, residential, retail and office on one app. Q: Is the vendor focused on multifamily? A: Entirely. https://www.elevateos.com/compare/venn ### ElevateOS vs Venn: keep the community, add the operating system. Venn is strong on community programming. ElevateOS runs community programming through Resivents and adds the door, the packages, work orders, inspections, amenities, staffed services and a revenue share, in one branded app connected to your PMS and hardware. Community design: resident ambassadors, neighborhood programming and an engagement playbook that builds belonging in large communities. Competitor capabilities reflect their public documentation at the time of writing. Venn is the engagement layer. ElevateOS is engagement plus operations, access and income. ElevateOS gives the front desk, maintenance and valet an app; Venn is resident-facing. ElevateOS shares services, amenity, parking and event revenue with the owner. A portfolio that wants a community-building partner on top of a resident app it already has. A portfolio that wants community, operations, access and income in one platform, with events still run for them. Yes, groups with moderation, an events calendar with ticketing, and Resivents to run the events. Yes, maintenance, packages, inspections, front desk, visitors, parking and valet in Staff App. Yes, through a revenue share. See the switch plan. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Scope - The staff - The income Q: Does ElevateOS do groups and events? A: Yes, groups with moderation, an events calendar with ticketing, and Resivents to run the events. Q: Does it do operations too? A: Yes, maintenance, packages, inspections, front desk, visitors, parking and valet in Staff App. Q: Does it pay the owner? A: Yes, through a revenue share. https://www.elevateos.com/compare/flamingo ### ElevateOS vs Flamingo: events and perks are two modules, not the whole app. Flamingo does events, perks and rewards. ElevateOS does events, perks and rewards, then opens the door, scans the packages, books the amenities, staffs the housekeeper and sends the owner a check. Resident events, local perks and rewards programs with a strong marketing layer and an easy start for properties that want engagement fast. Competitor capabilities reflect their public documentation at the time of writing. Flamingo is engagement. ElevateOS is the operating system that includes it. Both offer programming; ElevateOS also staffs and markets it through Resivents. ElevateOS adds services, amenities, parking and events as revenue to the owner. A property that wants events and perks bolted onto an existing resident app and nothing else. A property that wants events and perks inside the platform that also runs the door, the operations and the income. Yes, Resivents plans, staffs and markets them. Yes, Neighborhood Perks, a loyalty program and digital gift cards. Keyless, video entry, packages, maintenance, amenities, services, payments and analytics. See the switch plan. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Scope - Who runs the events - The income Q: Does ElevateOS run events for us? A: Yes, Resivents plans, staffs and markets them. Q: Does it have perks and rewards? A: Yes, Neighborhood Perks, a loyalty program and digital gift cards. Q: What else does it do? A: Keyless, video entry, packages, maintenance, amenities, services, payments and analytics. https://www.elevateos.com/compare/appfolio-resident-app ### ElevateOS vs AppFolio resident app: the resident app compared. Your AppFolio app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with AppFolio and adds doors, packages, amenities, services and events in one resident app. Rent payment, lease documents and maintenance requests, tied directly to the AppFolio ledger. Teams already on AppFolio get it with the contract. Competitor capabilities reflect their public documentation at the time of writing. ElevateOS puts doors, packages, amenities, maintenance, events, services and visitor parking in one resident app. The AppFolio resident app covers rent, documents and requests. ElevateOS connects with 50+ access, lock and intercom brands, including ASSA ABLOY Visionline. Residents open doors from the same app, on the hardware already installed. ElevateOS gives residents a marketplace of 10,000+ vetted, background-checked service providers. Residents pay. The owner earns a revenue share. ElevateOS runs events through Resivents, plus perks, polls and announcements. Programming is planned, staffed and marketed for you. ElevateOS syncs with 7 PMS platforms. A portfolio on mixed PMS runs one resident app and one brand across every building. ElevateOS runs multifamily, student, build-to-rent, condo, strata and office buildings on one platform. A property on AppFolio that only needs rent, documents and work orders in its resident app, and wants a single vendor. A property that keeps AppFolio as the system of record and wants one resident app for doors, packages, amenities, services, events and revenue. Limitations: ElevateOS does not replace the AppFolio ledger. No. ElevateOS syncs residents and leases from AppFolio and runs the building experience on top. Yes. Rent stays in AppFolio, and ElevateOS handles doors, packages, amenities and services. ElevateOS launches on the PMS sync, so resident accounts are created from AppFolio data on day one. Plan the switch from AppFolio resident app. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One app for the whole building - Opens doors - Residents book services - Builds community - Works with any PMS - Built for every building type Q: Does ElevateOS replace AppFolio? A: No. ElevateOS syncs residents and leases from AppFolio and runs the building experience on top. Q: Can residents still pay rent through AppFolio? A: Yes. Rent stays in AppFolio, and ElevateOS handles doors, packages, amenities and services. Q: How long does an AppFolio property take to launch? A: ElevateOS launches on the PMS sync, so resident accounts are created from AppFolio data on day one. https://www.elevateos.com/compare/loft-realpage ### ElevateOS vs LOFT by RealPage: the resident app compared. Your RealPage app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with RealPage and adds doors, packages, amenities, services and events in one resident app. Resident payments, requests and community features inside the RealPage ecosystem. Strong fit for portfolios standardized on RealPage. Competitor capabilities reflect their public documentation at the time of writing. ElevateOS puts doors, packages, amenities, maintenance, events, services and visitor parking in one resident app. The RealPage resident app covers rent, documents and requests. ElevateOS connects with 50+ access, lock and intercom brands, including ASSA ABLOY Visionline. Residents open doors from the same app, on the hardware already installed. ElevateOS gives residents a marketplace of 10,000+ vetted, background-checked service providers. Residents pay. The owner earns a revenue share. ElevateOS runs events through Resivents, plus perks, polls and announcements. Programming is planned, staffed and marketed for you. ElevateOS syncs with 7 PMS platforms. A portfolio on mixed PMS runs one resident app and one brand across every building. ElevateOS runs multifamily, student, build-to-rent, condo, strata and office buildings on one platform. A property on RealPage that only needs rent, documents and work orders in its resident app, and wants a single vendor. A property that keeps RealPage as the system of record and wants one resident app for doors, packages, amenities, services, events and revenue. Limitations: ElevateOS does not replace the RealPage ledger. Yes. ElevateOS syncs with RealPage as the system of record. ElevateOS adds keyless entry, package scanning, paid amenities, Resivents events and a services marketplace with revenue share. Yes. ElevateOS runs one resident app across RealPage and 6 other PMS platforms. Plan the switch from LOFT by RealPage. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One app for the whole building - Opens doors - Residents book services - Builds community - Works with any PMS - Built for every building type Q: Does ElevateOS work with RealPage? A: Yes. ElevateOS syncs with RealPage as the system of record. Q: What does ElevateOS add beyond LOFT? A: ElevateOS adds keyless entry, package scanning, paid amenities, Resivents events and a services marketplace with revenue share. Q: Can a mixed portfolio use one app? A: Yes. ElevateOS runs one resident app across RealPage and 6 other PMS platforms. https://www.elevateos.com/compare/rxp-entrata ### ElevateOS vs Entrata RXP: the resident app compared. Your Entrata app handles the lease. ElevateOS runs your building's daily life. ElevateOS syncs with Entrata and adds doors, packages, amenities, services and events in one resident app. Resident payments, leasing and messaging that share Entrata's data model. Teams on Entrata get one login across leasing and residents. Competitor capabilities reflect their public documentation at the time of writing. ElevateOS puts doors, packages, amenities, maintenance, events, services and visitor parking in one resident app. The Entrata resident app covers rent, documents and requests. ElevateOS connects with 50+ access, lock and intercom brands, including ASSA ABLOY Visionline. Residents open doors from the same app, on the hardware already installed. ElevateOS gives residents a marketplace of 10,000+ vetted, background-checked service providers. Residents pay. The owner earns a revenue share. ElevateOS runs events through Resivents, plus perks, polls and announcements. Programming is planned, staffed and marketed for you. ElevateOS syncs with 7 PMS platforms. A portfolio on mixed PMS runs one resident app and one brand across every building. ElevateOS runs multifamily, student, build-to-rent, condo, strata and office buildings on one platform. A property on Entrata that only needs rent, documents and work orders in its resident app, and wants a single vendor. A property that keeps Entrata as the system of record and wants one resident app for doors, packages, amenities, services, events and revenue. Limitations: ElevateOS does not replace the Entrata ledger. Yes. Residents and leases sync from Entrata, and maintenance writes back. ElevateOS adds the door, the package room, the services marketplace and events to the resident app. Yes. ElevateOS is SOC 2 Type II certified. Plan the switch from Entrata RXP. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One app for the whole building - Opens doors - Residents book services - Builds community - Works with any PMS - Built for every building type Q: Does ElevateOS sync with Entrata? A: Yes. Residents and leases sync from Entrata, and maintenance writes back. Q: Why add ElevateOS to an Entrata property? A: ElevateOS adds the door, the package room, the services marketplace and events to the resident app. Q: Is ElevateOS SOC 2 certified? A: Yes. ElevateOS is SOC 2 Type II certified. https://www.elevateos.com/compare/luxer-one-package-room ### ELEVATE Package Room vs Luxer One Room: package rooms compared. Keep your Luxer lockers. Run the package room from the resident app. This page compares package room software only. Luxer lockers integrate with ElevateOS and stay Live. Secure package rooms with a dedicated hardware and software stack, from a company with a long history in multifamily package delivery. Competitor capabilities reflect their public documentation at the time of writing. Residents pick up packages in the same app they use to open doors and book amenities. ELEVATE Package Room secures the room with the access control already on the door. Luxer lockers keep working, with pickup codes inside the ElevateOS app. A property already standardized on Luxer hardware and its room, that wants a dedicated package vendor. A property that wants the package room run from the resident app and staff app it uses for everything else. Yes. Luxer One lockers integrate with ElevateOS, with pickup codes in the resident app. ELEVATE Package Room uses the access control already on your package room door. ElevateOS Quick Scan logs 39+ packages a minute from a phone. See ELEVATE Package Room in a demo. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One app - Your hardware - Keep your lockers Q: Can I keep my Luxer lockers? A: Yes. Luxer One lockers integrate with ElevateOS, with pickup codes in the resident app. Q: What hardware does ELEVATE Package Room need? A: ELEVATE Package Room uses the access control already on your package room door. Q: How fast is package scanning? A: ElevateOS Quick Scan logs 39+ packages a minute from a phone. ## Security https://www.elevateos.com/security ### Built for buildings that take the front door seriously. The feature-level security facts, in plain language. Independently audited, SOC 2 Type II certified. SOC 2 Type II certified ElevateOS security controls are independently audited on an ongoing basis, not once. The audit report is available under NDA on request. Audited controls, every day Access controls, change management, monitoring and incident response, reviewed by an independent auditor over the audit period. Enterprise review ready Security questionnaires, hosting details and architecture documentation for your IT and innovation team, on request. Production runs on AWS in the United States, with Cloudflare in front for DNS and content delivery. Data is encrypted at rest with AES-256 and in transit with TLS. Passwords are stored hashed, never in plain text. The production database is backed up automatically to a second US region and kept for 35 days, and restores are tested. ElevateOS staff use multi-factor authentication on every work account, and staff access is reviewed as part of the SOC 2 audit. In the portal, each manager sees only the buildings assigned to them. Key and access actions are logged on supported lock systems, and staff-key logs can be exported. Resident names and emails, units and lease details come from the property management system to run the app. Customer data is deleted within 90 days after a contract ends, and deletion requests are honored. A current list of subprocessors is available on request. An independent firm runs penetration tests against the platform, and findings are fixed. A documented incident response plan is in place and tested every year. The security risk assessment is reviewed and approved by ElevateOS leadership. Yes. ElevateOS is SOC 2 Type II certified, and the audit report is available under NDA on request. ElevateOS runs on Amazon Web Services in the United States. Cloudflare sits in front for DNS and content delivery. Yes. Data is encrypted at rest with AES-256 and in transit with TLS. ElevateOS staff use multi-factor authentication, and their access is reviewed in the audit. In the portal, each manager sees only the buildings assigned to them. Customer data is deleted within 90 days after the contract ends. Deletion requests are honored before then. The production database is backed up automatically to a second US region and kept for 35 days. Restores are tested. Yes. An independent firm tests the platform, and findings are fixed. Book a call through the demo page and ask for the report or the questionnaire. The report is shared under NDA. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Mobile keys that work offline - Device binding so a credential can't be cloned - Re-login limits - Instant revoke on move-out or deactivation - Role-based access for admins, managers, workers and trainers - Audit trails on every lock event and every package room session - Multi-property views scoped so each building sees only its own - Sync logs on every PMS connection - Amazon Web Services - Encrypted at rest and in transit - Backed up and tested - Staff accounts - Property roles - Key and access logs - From the PMS - Retention and deletion - Subprocessors - Penetration testing - Incident response - Risk assessment Q: Is ElevateOS SOC 2 certified? A: Yes. ElevateOS is SOC 2 Type II certified, and the audit report is available under NDA on request. Q: Where is ElevateOS data hosted? A: ElevateOS runs on Amazon Web Services in the United States. Cloudflare sits in front for DNS and content delivery. Q: Is data encrypted? A: Yes. Data is encrypted at rest with AES-256 and in transit with TLS. Q: Who can see a building's data? A: ElevateOS staff use multi-factor authentication, and their access is reviewed in the audit. In the portal, each manager sees only the buildings assigned to them. Q: What happens to data when a contract ends? A: Customer data is deleted within 90 days after the contract ends. Deletion requests are honored before then. Q: How are backups handled? A: The production database is backed up automatically to a second US region and kept for 35 days. Restores are tested. Q: Does ElevateOS run penetration tests? A: Yes. An independent firm tests the platform, and findings are fixed. Q: How does a team get the SOC 2 report or a security questionnaire answered? A: Book a call through the demo page and ask for the report or the questionnaire. The report is shared under NDA. ## Pricing https://www.elevateos.com/pricing ### Pricing can start at $0. Here's how. Every building. Every budget. One app. ElevateOS is priced per unit, scoped to the modules and integrations your property needs, and paired with a revenue share on services, paid amenities, visitor parking and events. Platform fee Revenue share Net: $0 ElevateOS doesn't publish a rate card because no two buildings run the same stack, and the right number depends on what you're consolidating and what you're turning on. What the first call will tell you: what you're paying today across every vendor, what ElevateOS replaces, what it costs and what the revenue share is likely to return. You'll leave the first call with one number. Guaranteed lower than today's stack. The quote is built line by line against your current invoices, and it comes in below them. A per-unit price scoped to the modules and integrations the building turns on. No bundle of tools the building did not request. ElevateOS shares income from services, paid amenities, visitor parking, event tickets and Market Shop orders. Revenue share minus platform fee. Where services and paid amenities are on, the net can reach $0, and go past it. The revenue share covered the platform cost, then added NOI. Amenity income from $1,500 to $15,000+ a month. Resident spend on services, every month. Services revenue across the portfolio, year over year. A 180-unit garden community can pay for packages, maintenance and announcements. A 600-unit tower can run all four pillars. Nobody pays for a module the property does not open. Pricing is per unit and scoped to the pack a property starts with. Where services and paid amenities make sense, the revenue share can take the platform fee to $0. Where they do not, the property pays for the modules it uses and nothing else. Most Class B and C communities carry four to six of these. Most Class A communities carry eight to twelve. Either way, ElevateOS is one. The exact stack changes by asset class. ElevateOS consolidates the modules each property uses. ELEVATE Intercom, Package Room, Visitor Parking and Access Reader are priced separately, only when a property wants them. The platform never requires new hardware. Four video models, in-app calling and door release, no per-door fees. Per-resident codes and a full audit log in any room. QR codes, signage and paid passes. The guest lot pays rent. Mobile, PIN and fob entry on one reader, native to the app. No. ElevateOS platform pricing is per unit. Access integrations do not add a per-door platform fee. No. ElevateOS includes its 50+ integrations in the platform scope. Terms are set per agreement and depend on the modules, hardware and revenue-share structure. Residents only pay for optional services, paid amenities, parking passes and event tickets they choose to buy. Yes. ElevateOS Canada Inc. uses the same platform model across supported Canadian markets. Most properties launch in four weeks: audit, configuration, staff training and go-live, with residents and leases synced from the PMS. Services are live the day the app launches. Bookings for on-demand services, paid amenity reservations, visitor parking passes, event tickets and Market Shop orders. The owner's share is reported in the portal every month. Yes. Each property is priced for the pack it turns on, so a tower and a garden community in the same portfolio pay for different modules on one platform and one dashboard. Bring your unit count and your current vendors. See what ElevateOS replaces, what it costs and what the revenue share returns. - What you pay today across every vendor - What ElevateOS replaces, line by line - Your platform fee and the revenue share it's likely to return - The platform fee - The revenue share - The net - APARTMENTS AT CITY CENTER3 monthsThe revenue share covered the platform cost, then added NOI. - 3 months - ALLUVION LAS OLAS10xAmenity income from $1,500 to $15,000+ a month. - 10x - WOLF POINT EAST$30,000+Resident spend on services, every month. - $30,000+ - AVENUE5+117%Services revenue across the portfolio, year over year. - +117% - Class A - Class B and market-rate - Class C and value-add - Affordable - Student housing - Build-to-rent and SFR - Active adult and senior - Condo and HOA - Strata in Canada - Mixed-use - Office and campus - New development - White-labeled resident app for iOS and Android - Staff App - Web portal - TV signage app - PMS sync with all seven platforms - 50+ integrations - On-demand services across the US and Canada - Resivents catalog access - Onboarding, activation and training - Support and portfolio reviews - Forward-deployed engineering for requested integrations - Unlimited staff and admin logins - IntercomELEVATE IntercomFour video models, in-app calling and door release, no per-door fees. - ELEVATE Intercom - PackageELEVATE Package RoomPer-resident codes and a full audit log in any room. - ELEVATE Package Room - ParkingELEVATE Visitor ParkingQR codes, signage and paid passes. The guest lot pays rent. - ELEVATE Visitor Parking - AccessELEVATE Access ReaderMobile, PIN and fob entry on one reader, native to the app. - ELEVATE Access Reader Q: Is there a per-door fee? A: No. ElevateOS platform pricing is per unit. Access integrations do not add a per-door platform fee. Q: Are integrations extra? A: No. ElevateOS includes its 50+ integrations in the platform scope. Q: Is there a long-term contract? A: Terms are set per agreement and depend on the modules, hardware and revenue-share structure. Q: Do residents pay anything? A: Residents only pay for optional services, paid amenities, parking passes and event tickets they choose to buy. Q: Does the pricing model work in Canada? A: Yes. ElevateOS Canada Inc. uses the same platform model across supported Canadian markets. Q: How fast can we start? A: Most properties launch in four weeks: audit, configuration, staff training and go-live, with residents and leases synced from the PMS. Services are live the day the app launches. Q: What does the revenue share cover? A: Bookings for on-demand services, paid amenity reservations, visitor parking passes, event tickets and Market Shop orders. The owner's share is reported in the portal every month. Q: Can pricing differ across a portfolio? A: Yes. Each property is priced for the pack it turns on, so a tower and a garden community in the same portfolio pay for different modules on one platform and one dashboard. ## Customer stories https://www.elevateos.com/customers ### What happens when a building runs on one app. Real communities, one number each. 10x amenity income From $1,500 to $15,000+ a month from the same amenities, once residents could book and pay in one app. $30,000+ a month in services Housekeeping, training and pet care booked inside the building's app, with a share paid to ownership every month. $32,000+ in bookings in one month A sky lounge, pool deck and private dining that used to be booked by email, often for free. Now residents book and pay in the app, and the calendar is full. 6 portals to 1. Zero "which app?" Six resident portals became one branded app. The front desk got hours back every day. 7x resident engagement Group activity up 300%. A sixty-person running club and a dog owners' meetup residents planned themselves. 3,200 pickups a month. Zero at the desk. Package lockers and the front door on one screen. Three apps became one. Paid for itself in 3 months. The revenue share covered the platform within one quarter, then kept adding NOI. The only tech line on the income side. 2.5x amenity income Monthly amenity income from $6,800 to $17,000+. 3x amenity income, Class B Fee-based amenity income from $1,000 to $3,000 a month. +117% services revenue One services partner, one dashboard and a new revenue line across the portfolio. Services from day one On-demand services became a real revenue line, and the reference the rest of the Avenue5 portfolio looks to. Turn week in 4 days. 9 in 10 residents active. Photo inspections on every unit by Thursday, August packages cleared the same day, and the deposit arguments never happened. 3x event attendance One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen. 4 apps to 1 SALTO access and the ButterflyMX intercom in one branded app, with hotel-style personal services for every resident. One of the top ElevateOS communities in Toronto. The app residents open every day. Residents book the lounge, order the cleaner, track packages and message the desk before they leave for the PATH. Weekend amenities fill up and every message gets a same-day answer. Thousands of residents. Every tower. One app. Work orders close faster with photos on every ticket, one announcement reaches every tower at once, and packages clear the day they arrive. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. https://www.elevateos.com/customers/alluvion-las-olas ### From $1,500 to $15,000 a month. Same amenities. One app. Alluvion Las Olas, Fort Lauderdale, 322 units, garden style. Five apps, a paper amenity calendar and cabanas nobody knew were bookable. Amenity income was a rounding error at $1,500 a month. 10x amenity income Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Branded resident app - Amenity reservations with fees and deposits - In-app payments - Announcements - Resivents programming - Keyless entry on the existing locks https://www.elevateos.com/customers/wolf-point-east ### $30,000 a month in services, booked from the lobby app. Wolf Point East, Chicago, high-rise. Residents were spending on cleaning, training and pet care outside the building, with providers the building never vetted and a key under the mat. $30,000+ a month in services Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - On-demand services staffed by ElevateOS - Market Shop - Keyless and video entry - Valet in Staff App - Revenue share to ownership https://www.elevateos.com/customers/the-victor ### $32,000 in bookings. One month. One rooftop. The Victor, Dallas, high-rise. A sky lounge, a pool deck and private dining, booked by email and often for free. $32,000+ in bookings in one month Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Amenity reservations with fees and deposits - Advanced Ticketing for events - Resivents programming - In-app payments https://www.elevateos.com/customers/optima-signature ### Six resident portals became one. The questions stopped. Optima Signature, Chicago, high-rise. Six portals: rent, the door, packages, amenities, the intercom and events. Residents asked the desk which app to use. Daily. 6 portals to 1. Zero "which app?" Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Branded resident app - Keyless, video entry and locker integrations - Packages with Quick Scan - Amenity reservations - Announcements - Staff App for staff https://www.elevateos.com/customers/magnolia-square ### Seven times the engagement. A community that shows up. Magnolia Square, Naples. A quiet building. Events nobody attended, a group email nobody read, and renewals that depended on price alone. 7x resident engagement Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Groups - Events with RSVPs - Surveys - Targeted announcements - Neighborhood Perks - Resivents programming https://www.elevateos.com/customers/the-hadley ### The lockers and the front door finally share an app. The Hadley, Atlanta. Package lockers in one app, building access in another, and a resident app that did neither. 3,200 pickups a month. Zero at the desk. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Locker integration - Building access integration - Branded resident app - Quick Scan for overflow - Visitor passes https://www.elevateos.com/customers/apartments-at-city-center ### The platform paid for itself in three months. Apartments at City Center, Washington DC. Every resident app the ownership had seen was a cost center. The question was whether this one could be anything else. Paid for itself in 3 months. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The full platform - On-demand services - Paid amenities - Events - Parking - Revenue share to ownership https://www.elevateos.com/customers/chicago-high-rise ### Amenity income from $6,800 to $17,000 a month, in a 600-unit tower. A 600-unit Chicago high-rise. A golf lounge, a party room, two guest suites and pool cabanas, under-booked and under-priced. 2.5x amenity income Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Amenity reservations with fees and deposits - In-app payments - Announcements - Resivents programming https://www.elevateos.com/customers/charlotte-mid-rise ### A suburban mid-rise tripled its amenity income. No front desk required. A 185-unit mid-rise, Charlotte. A clubroom and a social lounge that residents didn't know were bookable, and a two-person office with no time to sell them. 3x amenity income, Class B Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Amenity reservations with fees - Announcements with the AI writer - Packages with ELEVATE Package Room - Keyless entry on the existing locks https://www.elevateos.com/customers/avenue5 ### Services revenue up 117% across a portfolio. Avenue5 Residential portfolio. Dozens of communities, each with its own vendors for cleaning, fitness and pet care, and no portfolio view of any of it. +117% services revenue Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - On-demand services staffed by ElevateOS across the portfolio - The branded app per property - Portfolio analytics - Quarterly portfolio reviews https://www.elevateos.com/customers/simone-society ### Services on from opening day, and a revenue line ownership sees every month. Simone Society, Avenue5 Residential. A new community in a large portfolio, with residents who wanted hospitality-grade services and a management company that wanted to see whether on-demand services could become a real revenue line instead of a perk nobody used. Services from day one Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The full ElevateOS services marketplace from opening day - Housekeeping, personal training, massage, pet care and handyman, staffed and managed by ElevateOS - Booking and payment in the branded app - Revenue share reported in the portal https://www.elevateos.com/customers/verve-west-lafayette ### Turn week in four days, with photo evidence on every unit. VERVE West Lafayette, student housing at Purdue. Every lease ends the same week and every new one starts three days later. Hundreds of move-out inspections on paper, a package room that becomes a wall in August, roommates sharing one login and a parking lot with no enforcement. Turn week in 4 days. 9 in 10 residents active. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Move-in and move-out inspections with time-stamped photos - Quick Scan for packages - Household logins for every roommate - Parking with sessions and passes - Groups and events - Keyless entry https://www.elevateos.com/customers/the-curb-harbor-point ### A live-work-play district, on one app. The Curb, Norwalk, part of the Harbor Point district. Residents, office tenants, retail and public events on one waterfront, each with its own app, calendar and access system. The district had everything except a single place to use it. 3x event attendance Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - One branded app for residents and tenants - District-wide events calendar - Neighborhood Perks for the retail - Visitor passes and parking - Packages - On-demand services https://www.elevateos.com/customers/west-house ### One app for the door, the intercom and the concierge. West House, King West, Toronto. 307 suites over 17 storeys, by Hines. A new luxury rental in King West, built for hotel-level living, with four separate apps for residents to juggle and a building that promised concierge service from the first day. 4 apps to 1 Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Branded resident app - SALTO keyless access in the app - ButterflyMX video intercom in the app - Hotel-style personal services for every resident, booked and paid in the app https://www.elevateos.com/customers/the-journal ### A highly engaged resident community, on one app. The Journal, Jersey City. A large transit-oriented community whose residents expected the building to work like the rest of their phone: packages, amenities, services and events in one place, answered fast. The old portal did rent and little else. The app residents open every day. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The full platform: branded app - Quick Scan for packages - Paid amenity reservations - On-demand services - Events with ticketing - Announcements and the two-way inbox https://www.elevateos.com/customers/prairie-shores ### A multi-tower Chicago community runs on one app. Prairie Shores, Chicago, a multi-tower lakefront community. Thousands of residents across multiple towers, a maintenance volume that buried the team, a package room that never emptied and announcements that reached one building at a time. Scale was the whole problem. Thousands of residents. Every tower. One app. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - The branded app across every tower - Maintenance with photos, KPIs and PMS write-back - Quick Scan for packages - Targeted announcements by tower - Events and groups ## Glossary https://www.elevateos.com/glossary ### The words behind the category. Plain definitions for the terms buyers, operators and AI models use when they talk about the resident experience. Q: What is system of record vs system of action? A: A system of record stores the official data, such as leases, rent and residents in the PMS. A system of action is where the daily work happens: doors, packages, amenities, services and events. ElevateOS is the system of action that sits on top of Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Q: What is resident experience operating system? A: A resident experience operating system is one app for everything a resident touches and a staff member manages, connected to the property management system and hardware the building already owns. ElevateOS is a resident experience operating system used by 1,500+ communities. Q: What is keyless access? A: Keyless access lets residents open doors with a phone instead of a key or fob. ElevateOS keyless access works over BLE and network, including offline mode. Q: What is mobile credential? A: A mobile credential is a digital key stored on a phone. ElevateOS provisions mobile credentials from the PMS to the access system and binds each one to a single device. Q: What is amenity pass? A: Amenity Pass is an ElevateOS feature that lets residents book amenities across every property in a portfolio. Q: What is revenue share? A: A revenue share is the portion of income from services, paid amenities, visitor parking, events and Market Shop sales that ElevateOS returns to the property owner. Q: What is opex swap? A: The OPEX swap is the comparison between a community's current spend across point solutions and its consolidated spend on ElevateOS, net of projected revenue share. Q: What is forward-deployed engineering? A: Forward-deployed engineering means ElevateOS engineers work directly on a customer's problem and build the module or integration they need. Q: What is hardware-agnostic? A: Hardware-agnostic means a platform works with the locks, readers, intercoms and sensors a building already owns. ElevateOS integrates with 50+ hardware brands. Q: What is pms sync? A: PMS sync is the two-way connection between a property management system and ElevateOS. Residents and leases sync with Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. https://www.elevateos.com/glossary/system-of-record-vs-system-of-action ### System of Record vs System of Action: What Is the Difference? A system of record holds the official property data, while a system of action connects that data to the daily tasks residents and staff complete. Q: Which system holds the official resident and lease record? A: The PMS holds the official resident and lease record. ElevateOS uses that information for connected building workflows. Q: Which daily activities belong to the system of action? A: Doors, packages, amenities, services and events are daily building activities. ElevateOS brings those workflows into the resident and staff experience. Q: Does a system of action require replacing the PMS? A: A system of action can connect to the existing PMS. ElevateOS retains that system as the record for residents and leases. Q: Why does credential provisioning differ from work-order write-back? A: Credentials are provisioned to the access system using PMS data. Work orders write back to the PMS where that connection supports the function. Q: What happens to the system of action when a lease ends? A: The credential is revoked and the resident account deactivates. ElevateOS follows the resident lifecycle supplied by the PMS. Q: How can IT distinguish a record change from a connected action? A: Sync logs show what moved and when across each connection. ElevateOS keeps the resident record and supported workflow connected through those data flows. https://www.elevateos.com/glossary/resident-experience-operating-system ### What Is a Resident Experience Operating System? A resident experience operating system connects the tasks residents use and staff manage with the property management system and hardware the building already owns. Q: Which surfaces make up the ElevateOS resident operating system? A: The resident app, Staff App and management portal support resident and property-team workflows. Digital signage provides another platform surface. Q: Does a resident experience operating system replace accounting software? A: The PMS keeps its leasing and accounting role. ElevateOS connects resident and building workflows to that system. Q: Can buildings select different operating-system modules? A: Different properties can use different module packs. ElevateOS scopes the setup to each building's workflows. Q: How does the community’s identity appear in the resident app? A: The resident app carries the property's brand, name and colors. ElevateOS provides that branded experience on iOS and Android. Q: What joins resident activity with staff work? A: Residents and staff use the same platform's connected workflows. Staff App and the portal support the property team's side of that activity. Q: How do installed systems fit the resident operating system? A: The PMS supplies resident and lease data while supported hardware connects to the app. The installed system determines which hardware functions are available. https://www.elevateos.com/glossary/keyless-access ### What Is Keyless Access? Keyless access lets residents open supported doors with a phone instead of a physical key or fob. Q: Which doors can share the keyless resident app? A: Supported unit locks and connected common-area readers can share the resident app. ElevateOS access depends on the systems installed at the property. Q: Does changing to keyless access always require new locks? A: Existing compatible locks can connect to ElevateOS. The installed system's integration support determines the available access methods. Q: How does offline keyless unlocking work? A: Offline unlocking uses Bluetooth on compatible locks. Other access systems unlock over a network connection. Q: Are visitor PINs included on every connected door? A: Visitor PINs are available where the connected hardware supports them. The installed access system determines which doors offer them. Q: Can a resident open a door from a home-screen widget? A: A one-tap unlock widget is part of ElevateOS keyless access. The door still needs a supported connection and an active credential. Q: How does keyless access respond to the end of a lease? A: The resident's credential is revoked at lease end. ElevateOS uses the PMS-fed resident lifecycle to end access. https://www.elevateos.com/glossary/mobile-credential ### What Is a Mobile Credential? A mobile credential is a digital key stored on a phone that gives a resident access through a connected lock or access system. Q: What information starts mobile credential provisioning? A: Resident and lease information from the PMS starts provisioning. ElevateOS passes the resulting credential to the connected access system. Q: Can the same mobile credential be cloned to another phone? A: The credential is bound to a single device. ElevateOS uses device binding to prevent credential cloning. Q: When does a resident's mobile credential stop working? A: Access is revoked at lease end or account deactivation. ElevateOS connects that revocation to the resident lifecycle. Q: Is a mobile credential the same as PMS sync? A: A mobile credential is the digital key on the phone. ElevateOS uses PMS sync to supply the resident and lease information that informs access. Q: Does a phone credential always require a network signal? A: Compatible locks support offline mobile unlocking over Bluetooth. ElevateOS access methods depend on the connected lock system. Q: Are events from mobile credential use recorded? A: Lock events have audit trails on connected systems. ElevateOS includes those records in its access security controls. https://www.elevateos.com/glossary/amenity-pass ### What Is an Amenity Pass? An Amenity Pass is an ElevateOS feature that lets residents book participating amenities across a property portfolio. Q: Does an Amenity Pass cover every space in a portfolio? A: Amenity Pass covers participating amenities across the portfolio. ElevateOS keeps each amenity's booking rules attached to that space. Q: Where does a resident reserve a sister property's amenity? A: The resident books the participating amenity in the branded app. ElevateOS uses the same amenity booking workflow rather than a separate application. Q: How are charges handled for an Amenity Pass booking? A: Fees and deposits are collected at booking when the amenity requires them. ElevateOS processes those charges through the platform checkout. Q: Can a participating amenity remain free to book? A: A participating amenity can be configured as free or paid. ElevateOS supports both on the same reservations calendar. Q: Do sister-property reservations retain amenity terms? A: Residents accept the amenity's terms before completing the booking. ElevateOS keeps terms, time blocks and capacity settings in the amenity workflow. Q: How do property teams see Amenity Pass reservations? A: Property teams see reservations in Staff App and the management portal. ElevateOS shares one calendar with the resident app. https://www.elevateos.com/glossary/revenue-share ### What Is Revenue Share? Revenue share is the portion of income from eligible services and paid experiences that ElevateOS returns to the property owner. Q: Which purchases can contribute to owner revenue share? A: Eligible purchases include services, paid amenities, parking passes, event tickets and Market Shop orders. ElevateOS connects those purchases to the property's selected revenue lines. Q: When is the owner’s revenue share reported? A: The owner's share is calculated and reported monthly. ElevateOS presents that report in the management portal. Q: Does each property have to offer every revenue line? A: A property selects the revenue lines that fit its building. ElevateOS supports the lines the property turns on. Q: Who delivers services that generate revenue share? A: ElevateOS or its partners deliver the selected services. Residents book and pay through the building's app. Q: Can revenue share offset the platform fee? A: Revenue share can offset the platform fee depending on the setup. ElevateOS prices the platform per unit and quotes it for each building. Q: Is owner revenue share the same as software consolidation? A: Revenue share is income from eligible resident purchases. Software consolidation concerns the separate tools a property can retire. https://www.elevateos.com/glossary/opex-swap ### What Is an OpEx Swap? An OpEx swap compares a community's current spending on separate software tools with the stack that can be consolidated on ElevateOS. Q: What should an operator collect before reviewing an OpEx swap? A: Current vendor invoices, unit count and software costs provide the starting point. ElevateOS builds the quote line by line against those invoices. Q: Does the OpEx calculator show a final net savings total? A: The calculator shows annual retired-stack spending and projected services revenue separately. The platform fee is a per-unit price quoted for each building, so the calculator does not net it out. Q: How is the platform fee treated in the comparison? A: The platform fee is a per-unit price quoted for each building. ElevateOS scopes it to the modules the property turns on. Q: Is projected services revenue the same as retired software spend? A: Projected services revenue is a separate estimate from the stack that could be retired. ElevateOS keeps those two outputs distinct in the calculator. Q: Must every building in a portfolio use the same OpEx pack? A: Different properties can use different module packs. ElevateOS scopes the comparison to the modules each building needs. Q: Are the calculator's OpEx swap results guaranteed? A: Calculator results are illustrative estimates rather than a final quote. ElevateOS builds the actual quote against the property's current invoices. https://www.elevateos.com/glossary/forward-deployed-engineering ### What Is Forward-Deployed Engineering? Forward-deployed engineering means ElevateOS engineers work directly with a property's team to build the module or integration its building needs. Q: What starts a forward-deployed engineering project? A: The property team identifies the data, system or workflow it needs to connect. ElevateOS engineers scope that requirement with the IT team. Q: How does the API relate to a custom engineering build? A: The API covers existing data scopes opened by request. ElevateOS engineers build the custom work beyond those scopes. Q: Can engineering connect building data to reporting tools? A: Building data can feed reporting tools through the API by request. ElevateOS scopes access to the data the project needs. Q: Which modules began as direct customer requests? A: Visitor Parking, the Package Room and Amenity Pass began as customer requests. Those modules now run on ElevateOS. Q: Who works with ElevateOS engineers on a custom integration? A: ElevateOS engineers work directly with the operator's IT team. The work is scoped around the building's system and data requirements. Q: How is data access controlled during an integration project? A: Role-based access limits which data a team can see. ElevateOS sync logs record activity between connected systems. https://www.elevateos.com/glossary/hardware-agnostic ### What Does Hardware-Agnostic Mean? Hardware-agnostic means ElevateOS connects supported equipment already installed in a building rather than requiring one hardware brand across the property or portfolio. Q: Does hardware-agnostic mean every device has identical controls? A: Available controls depend on the connected equipment. ElevateOS exposes the functions supported by that system. Q: Can different buildings retain different hardware systems? A: Buildings can retain different compatible lock and intercom systems. ElevateOS brings their supported functions into one resident app. Q: Where can a property check an installed device model? A: The device directory lists supported equipment by brand and model. A property can compare its installed model with that directory. Q: Can a property begin without connecting hardware? A: A property can start without hardware integrations. ElevateOS modules can be scoped to the building's needs. Q: What information is needed for an unlisted hardware request? A: The request identifies the brand, model and building. ElevateOS uses those details to scope the integration. Q: Do connected hardware functions require a separate resident app? A: Supported hardware functions run in the branded ElevateOS app. Residents use that app for keys, intercom calls, thermostat controls and locker codes. https://www.elevateos.com/glossary/pms-sync ### What Is PMS Sync? PMS sync is the two-way connection that shares resident and lease information between a property management system and ElevateOS. Q: Does PMS sync replace the property management system? A: The PMS remains the system of record. ElevateOS connects its resident and building workflows to that system rather than replacing it. Q: What data is shared two-way through PMS sync? A: Residents and leases sync two-way with the connected PMS. ElevateOS supports additional data flows according to the specific connection. Q: Do work orders write back through every PMS connection? A: Work orders write back where the PMS supports that function. Write-back support varies by PMS platform. Q: Can a portfolio retain different PMS platforms by building? A: A portfolio can retain different PMS platforms while running one resident experience. ElevateOS connects each building's records to that shared experience. Q: Where can IT check PMS sync activity? A: Sync logs show what moved and when on each connection. ElevateOS records resident and lease sync activity for review. Q: Does PMS sync send a mobile key back to the PMS? A: Credentials go from ElevateOS to the connected access system, using the resident and lease data the PMS supplies. The PMS remains the system of record for residents and leases. https://www.elevateos.com/glossary/resident-engagement-platform ### What Is a Resident Engagement Platform? A resident engagement platform is software that helps apartment communities keep residents informed, connected, active, and satisfied through communication, events, amenities, services, package updates, documents, support workflows, community programming, resident apps, and management visibility. Q: What is a resident engagement platform? A: A resident engagement platform is software that helps apartment communities keep residents informed, connected, active, and satisfied through communication, events, amenities, services, package updates, documents, support workflows, community programming, resident apps, and management visibility. Q: What features should a resident engagement platform include? A: A resident engagement platform may include resident communication, events, RSVP workflows, amenity booking, services and local perks, package notifications, community updates, documents, support workflows, resident apps, and management portal visibility. Q: How is a resident engagement platform different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident engagement platform supports broader resident participation, communication, events, amenities, services, package updates, community programming, and resident support. Q: Can a resident engagement platform support resident retention? A: Yes. A resident engagement platform can support retention by helping residents feel more informed, engaged, supported, and connected through communication, services, events, amenities, reminders, and resident support workflows. Q: How does ElevateOS support resident engagement platforms? A: ElevateOS supports resident engagement platforms by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/what-is-a-resident-experience-platform ### What Is a Resident Experience Platform? A resident experience platform is multifamily software that centralizes the digital, operational, and service-based interactions residents have with an apartment community. It helps property teams manage communication, services, amenities, access, onboarding, requests, and engagement from one connected system. Q: What is a resident experience platform? A: A resident experience platform is multifamily software that centralizes the resident journey across communication, services, amenities, onboarding, maintenance requests, access, engagement, and property team workflows. Q: How is a resident experience platform different from a resident app? A: A resident app is the mobile interface residents use. A resident experience platform is the broader system that connects the app to property operations, communication, services, amenities, integrations, and administrative workflows. Q: What features should a resident experience platform include? A: A resident experience platform should commonly include a branded resident app, resident communication, amenity reservations, service requests, onboarding workflows, document access, package support, access control integrations, and management tools for property teams. Q: Why do multifamily communities need a resident experience platform? A: Multifamily communities use resident experience platforms to reduce disconnected systems, improve communication, streamline property operations, simplify resident requests, increase engagement, and create a more convenient living experience. Q: Can a resident experience platform help with resident retention? A: Yes. By making daily living easier, improving communication, and helping property teams respond more consistently, a resident experience platform can support stronger satisfaction and retention efforts. https://www.elevateos.com/glossary/what-is-a-smart-apartment-platform ### What Is a Smart Apartment Platform? A smart apartment platform is multifamily technology that connects resident apps, smart home devices, access control, package systems, thermostats, locks, sensors, payments, communication, and property management workflows into one more unified apartment living experience. Q: What is a smart apartment platform? A: A smart apartment platform is multifamily technology that connects smart home devices, access control, resident apps, package systems, payments, communication, and property management workflows into a more unified apartment living experience. Q: What features should a smart apartment platform include? A: Common features include smart lock integrations, access control integrations, smart home integrations, package locker integrations, resident app workflows, payment integrations, guest access, amenity access, notifications, and management portal tools. Q: How is a smart apartment platform different from smart home devices? A: Smart home devices provide individual functions such as locks, thermostats, or sensors. A smart apartment platform connects those devices to resident apps, access workflows, management tools, and property operations. Q: Can a smart apartment platform reduce app fatigue? A: Yes. A smart apartment platform can reduce app fatigue by connecting smart apartment features into the same branded resident app residents use for access, packages, amenities, services, requests, and communication. Q: Why do multifamily properties use smart apartment platforms? A: Multifamily properties use smart apartment platforms to connect technology systems, improve resident convenience, simplify access and package workflows, reduce fragmented apps, and scale smart building operations across communities. https://www.elevateos.com/glossary/what-is-a-white-label-resident-app ### What Is a White Label Resident App? A white label resident app is a branded mobile app that lets apartment communities offer digital resident services under their own property, portfolio, or management company identity. Q: What does white label mean in a resident app? A: White label means the app can be customized to look and feel like it belongs to the property or management company instead of appearing as a generic third-party vendor app. Q: Is a white label resident app the same as a property management app? A: Not always. A property management app may focus on operational tasks, while a white label resident app is typically more resident-facing and brand-driven. The strongest platforms support both resident experience and property team workflows. Q: Can a white label resident app replace multiple resident tools? A: Yes, in many communities it can consolidate tools for communications, amenities, requests, events, services, onboarding, and engagement into one resident-facing experience. Q: Why does branding matter for resident apps? A: Branding matters because residents associate the digital experience with the community. A polished branded app can make the property feel more organized, modern, and resident-focused. Q: What should property teams ask before choosing a white label resident app? A: Ask whether the app supports branding, resident adoption, integrations, amenity workflows, service requests, communications, reporting, onboarding, and portfolio-level consistency. https://www.elevateos.com/glossary/what-is-multifamily-concierge-software ### What Is Multifamily Concierge Software? Multifamily concierge software is technology that helps apartment communities manage resident services, concierge-style requests, amenity support, package questions, move-in help, guest workflows, event coordination, communication, and lifestyle conveniences from one connected platform. Q: What is multifamily concierge software? A: Multifamily concierge software is technology that helps apartment communities manage resident services, concierge-style requests, amenity support, package questions, move-in help, guest workflows, event coordination, communication, and lifestyle conveniences from one connected platform. Q: What features should multifamily concierge software include? A: Common features include resident service booking, concierge request tracking, resident communication, amenity and event support, package help, local perks, move-in support, resident app connectivity, and management portal visibility. Q: How is multifamily concierge software different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. Multifamily concierge software focuses on services, convenience, lifestyle support, hospitality-style workflows, resident engagement, events, packages, and service coordination. Q: Can concierge software improve resident retention? A: Yes. Concierge software can support resident retention by making services, communication, support, amenities, events, and community value easier to access throughout the lease lifecycle. Q: Why do Class A and Class A communities use concierge software? A: Class A and Class A communities use concierge software to deliver a premium resident experience, promote services and amenities, reduce manual concierge workload, improve engagement, and create a hospitality-inspired living experience. https://www.elevateos.com/glossary/all-in-one-resident-app ### What Is an All-in-One Resident App? An all-in-one resident app is a mobile or web app that gives apartment residents one place to manage daily community life, including announcements, maintenance requests, package notifications, amenity reservations, resident services, documents, guest workflows, onboarding, events, access-related updates, communication, and support. Q: What is an all-in-one resident app? A: An all-in-one resident app is a mobile or web app that gives apartment residents one place to manage daily community life, including announcements, maintenance requests, package notifications, amenity reservations, services, documents, guest workflows, onboarding, events, communication, and support. Q: What features should an all-in-one resident app include? A: An all-in-one resident app may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is an all-in-one resident app different from a resident portal? A: A resident portal often focuses on basic account tasks. An all-in-one resident app supports broader resident workflows, including communication, maintenance, packages, amenities, services, events, documents, guest workflows, onboarding, and operations. Q: Can an all-in-one resident app reduce app fatigue? A: Yes. An all-in-one resident app can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support all-in-one resident apps? A: ElevateOS supports all-in-one resident apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/amenity-access-control-software ### What Is Amenity Access Control Software? Amenity access control software is technology that helps apartment communities manage who can access shared amenities, when they can enter, and under what rules. It can connect resident identity, amenity reservations, mobile access, permissions, guest access, staff oversight, notifications, and usage policies for spaces like fitness rooms, pools, rooftops, lounges, coworking areas, package rooms, service elevators, and event spaces. Q: What is amenity access control software? A: Amenity access control software is technology that helps apartment communities manage who can access shared amenities, when they can enter, and under what rules. Q: What features should amenity access control software include? A: Common features include amenity permissions, reservation-based access, mobile access support, guest access workflows, resident notifications, access control integrations, and management portal visibility. Q: How is amenity access control software different from amenity booking software? A: Amenity booking software helps residents reserve spaces. Amenity access control software helps manage who can access those spaces, when access applies, and which rules are enforced. Q: Can amenity access control software improve resident experience? A: Yes. Amenity access control software can improve resident experience by connecting reservations, permissions, access instructions, notifications, and amenity usage into one clearer workflow. Q: What should teams look for in amenity access control software? A: Teams should look for resident app connectivity, access control integrations, reservation-based permissions, resident notifications, guest workflows, staff visibility, and management portal integration. https://www.elevateos.com/glossary/amenity-management-software ### What Is Amenity Management Software? Amenity management software is technology that helps apartment communities manage amenity reservations, shared-space availability, resident bookings, rules, reminders, approvals, event spaces, guest access, service coordination, resident communication, and property team visibility from one connected platform. Q: What is amenity management software? A: Amenity management software is technology that helps apartment communities manage amenity reservations, shared-space availability, resident bookings, rules, reminders, approvals, event spaces, guest access, service coordination, resident communication, and property team visibility. Q: What features should amenity management software include? A: Amenity management software may include amenity calendars, resident bookings, rules and capacity controls, approvals, notifications, guest workflows, event-space coordination, resident apps, and management portal visibility. Q: How is amenity management software different from manual amenity booking? A: Manual amenity booking often relies on emails, phone calls, front desk conversations, paper forms, or spreadsheets. Amenity management software gives residents a digital way to view availability, reserve spaces, receive reminders, and follow property rules. Q: Can amenity management software improve resident experience? A: Yes. Amenity management software can improve resident experience by making shared spaces easier to discover, reserve, use, and manage from one branded resident app. Q: How does ElevateOS support amenity management software? A: ElevateOS supports amenity management by connecting amenity reservations with a branded resident app, management portal, resident communication, events, services, documents, guest workflows, package management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-access-credential-management ### What Is Apartment Access Credential Management? Apartment access credential management is the process of issuing, tracking, updating, and deactivating the keys, fobs, cards, codes, and mobile credentials that residents, staff, and visitors use to enter an apartment community. Q: What is apartment access credential management? A: Apartment access credential management is the process of issuing, tracking, updating, and deactivating keys, fobs, cards, codes, and mobile credentials for an apartment community. Q: Why should access be deactivated at move-out? A: Deactivating credentials ensures former residents can no longer enter the building, units, or amenities. Q: Can residents give guests temporary access? A: In many communities, residents can share time-limited guest access through an app, depending on the access system. Q: What should happen when a fob is lost? A: The lost fob should be deactivated right away and a replacement issued to the resident. Q: How does ElevateOS support apartment access workflows? A: ElevateOS connects with supported access control partners so access-related workflows live in one branded Resident App alongside amenities, packages, guests, and requests. https://www.elevateos.com/glossary/apartment-amenity-booking-software ### What Is Apartment Amenity Booking Software? Apartment amenity booking software is technology that helps apartment communities manage resident reservations for shared spaces and services. It can support amenity availability, booking rules, reservation approvals, resident notifications, usage limits, fees, cancellations, staff visibility, and communication for spaces like lounges, rooftops, coworking rooms, fitness areas, guest suites, event rooms, pools, and service elevators. Q: What is apartment amenity booking software? A: Apartment amenity booking software is technology that helps apartment communities manage resident reservations for shared spaces, amenities, and services. Q: What features should apartment amenity booking software include? A: Common features include amenity calendars, booking rules, approval workflows, resident notifications, cancellation settings, capacity controls, fee or deposit options, staff visibility, and management portal integration. Q: How is amenity booking software different from manual booking? A: Manual booking often relies on calls, emails, paper calendars, or spreadsheets. Amenity booking software gives residents a digital way to view availability, reserve spaces, receive updates, and follow booking rules while giving staff better visibility. Q: Can apartment amenity booking software improve resident experience? A: Yes. Apartment amenity booking software can improve resident experience by making amenities easier to discover, reserve, understand, and use through one branded resident app. Q: What should teams look for in apartment amenity booking software? A: Teams should look for branded resident app connectivity, flexible booking rules, resident notifications, approval workflows, staff visibility, calendar management, and management portal integration. https://www.elevateos.com/glossary/apartment-announcement-software ### What Is Apartment Announcement Software? Apartment announcement software is technology that helps apartment communities create, send, manage, and track resident announcements across community updates, maintenance notices, amenity reminders, package alerts, event promotions, service updates, policy reminders, emergency messages, and resident engagement workflows. Q: What is apartment announcement software? A: Apartment announcement software is technology that helps apartment communities create, send, manage, and track resident announcements across community updates, maintenance notices, amenity reminders, package alerts, event promotions, service updates, policy reminders, emergency messages, and resident engagement workflows. Q: What should apartment announcement software include? A: It may include resident app announcements, targeted communication, maintenance notices, amenity updates, package reminders, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is apartment announcement software different from manual resident notices? A: Manual resident notices often rely on paper flyers, emails, signs, calls, and staff memory. Apartment announcement software centralizes communication so teams can manage resident updates alongside events, amenities, requests, packages, services, and daily operations. Q: Can apartment announcement software improve resident engagement? A: Yes. Apartment announcement software can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support apartment announcement software? A: ElevateOS supports apartment announcement workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-communication-automation ### What Is Apartment Communication Automation? Apartment communication automation is the use of software to send timely resident, staff, and community messages, reminders, alerts, confirmations, and follow-up communication based on common apartment community workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, inspections, and daily operations. Q: What is apartment communication automation? A: Apartment communication automation is the use of software to send timely resident, staff, and community messages, reminders, alerts, confirmations, and follow-up communication based on common apartment community workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, inspections, and daily operations. Q: What should apartment communication automation include? A: It may include automated announcements, targeted resident messaging, staff notifications, maintenance updates, request follow-up, package reminders, amenity messages, event reminders, move-in communication, urgent alerts, management portal visibility, and resident app workflows. Q: How is apartment communication automation different from manual communication? A: Manual communication depends on staff sending updates one by one. Apartment communication automation helps teams schedule or trigger recurring messages and connect them with requests, packages, amenities, events, onboarding, services, documents, staff tasks, and daily operations. Q: Can apartment communication automation improve resident engagement? A: Yes. Apartment communication automation can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through more consistent communication. Q: How does ElevateOS support apartment communication automation? A: ElevateOS supports apartment communication automation workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-communication-software ### What Is Apartment Communication Software? Apartment communication software is technology that helps apartment communities send, manage, automate, and track communication with residents. It can support building announcements, maintenance updates, package notices, amenity reminders, move-in instructions, emergency alerts, service messages, event promotions, and resident-specific updates from one connected platform. Q: What is apartment communication software? A: Apartment communication software is technology that helps apartment communities send, manage, automate, and track communication with residents across announcements, maintenance updates, package notices, amenity reminders, move-in instructions, service messages, event promotions, emergency alerts, and daily community updates. Q: What features should apartment communication software include? A: Common features include building announcements, targeted resident messaging, automated notifications, emergency alerts, two-way communication, reminders, message history, resident app connectivity, and management portal visibility. Q: How is apartment communication software different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. Apartment communication software focuses on announcements, alerts, updates, reminders, resident messaging, service communication, and engagement. Q: Can apartment communication software improve resident experience? A: Yes. Apartment communication software can improve resident experience by helping teams send clearer updates, reduce missed messages, provide timely reminders, and make important information easier to find. Q: What should teams look for in apartment communication software? A: Teams should look for branded resident app connectivity, targeted message delivery, automated reminders, emergency alerts, two-way support workflows, message history, engagement visibility, and management portal integration. https://www.elevateos.com/glossary/apartment-community-app ### What Is an Apartment Community App? An apartment community app is a mobile or web app that helps residents and property teams connect around daily community life, including announcements, maintenance requests, package notifications, amenity reservations, resident events, documents, services, guest workflows, onboarding, access-related workflows, engagement, and property operations. Q: What is an apartment community app? A: An apartment community app is a mobile or web app that helps residents and property teams connect around daily community life, including announcements, maintenance requests, packages, amenities, events, documents, services, guest workflows, onboarding, engagement, and operations. Q: What features should an apartment community app include? A: An apartment community app may include resident communication, events, RSVP workflows, amenity booking, services and local perks, package notifications, community updates, documents, support workflows, resident apps, and management portal visibility. Q: How is an apartment community app different from a resident portal? A: A resident portal often focuses on basic account tasks. An apartment community app supports broader resident participation, communication, events, amenities, services, package updates, community programming, documents, and resident support. Q: Can an apartment community app reduce app fatigue? A: Yes. An apartment community app can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate tools for packages, amenities, services, communication, events, and support. Q: How does ElevateOS support apartment community apps? A: ElevateOS supports apartment community apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-community-engagement-app ### What Is an Apartment Community Engagement App? An apartment community engagement app is a mobile or web app that helps apartment residents stay connected to their building, property team, events, amenities, services, announcements, neighborhood perks, packages, requests, and resident community. It gives residents one place to participate in apartment life while helping property teams increase engagement, communication, satisfaction, and retention. Q: What is an apartment community engagement app? A: An apartment community engagement app is a mobile or web app that helps apartment residents stay connected to their building, property team, events, amenities, services, announcements, neighborhood perks, packages, requests, and resident community. Q: What features should an apartment community engagement app include? A: Common features include resident events, RSVP workflows, amenity reservations, resident communication, services and perks, social or community feed updates, package information, request workflows, documents, and management portal visibility. Q: How is a community engagement app different from a resident portal? A: A resident portal often focuses on account tasks such as payments, documents, and basic requests. A community engagement app focuses on participation, communication, events, amenities, services, perks, and daily resident experience. Q: Can an apartment community engagement app improve resident retention? A: Yes. An apartment community engagement app can support retention by helping residents feel more connected, informed, and involved in the community through events, services, amenities, communication, and resident experience workflows. Q: What should teams look for in an apartment community engagement app? A: Teams should look for branded resident app experience, events and RSVP workflows, amenity and service integration, resident notifications, engagement visibility, communication tools, and management portal integration. https://www.elevateos.com/glossary/apartment-community-handbook-app ### What Is an Apartment Community Handbook App? An apartment community handbook app is a digital resident experience tool that gives apartment residents convenient access to community policies, move-in guidance, amenity rules, maintenance instructions, service information, building procedures, contact details, documents, and other important property resources through a mobile app or connected resident platform. Q: What is an apartment community handbook app? A: An apartment community handbook app is a digital resident experience tool that gives apartment residents convenient access to community policies, move-in guidance, amenity rules, maintenance instructions, service information, building procedures, contact details, documents, and other important property resources through a mobile app or connected resident platform. Q: What should an apartment community handbook app include? A: It may include move-in instructions, community policies, amenity information, parking rules, guest guidelines, maintenance procedures, emergency information, package instructions, service details, documents, contact information, and other resident resources. Q: How is a community handbook app different from a printed resident handbook? A: A printed handbook is a physical resource that may need to be reprinted when information changes. A community handbook app can make updates easier and gives residents mobile access to community information. Q: Can an apartment community handbook app reduce staff workload? A: Yes. Giving residents self-service access to commonly requested policies, procedures, contacts, amenity details, service information, documents, and community resources can reduce repetitive questions and manual information sharing. Q: How does ElevateOS support apartment community handbook apps? A: ElevateOS supports digital resident resources by connecting a branded resident app, management portal, resident communication, documents, packages, amenities, services, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-concierge-software ### What Is Apartment Concierge Software? Apartment concierge software is technology that helps multifamily communities manage resident services, concierge requests, personal service bookings, package support, guest coordination, amenity assistance, move-in help, service provider workflows, resident communication, and property team visibility from one connected platform. Q: What is apartment concierge software? A: Apartment concierge software is technology that helps multifamily communities manage resident services, concierge requests, personal service bookings, package support, guest coordination, amenity assistance, move-in help, service provider workflows, resident communication, and property team visibility. Q: What features should apartment concierge software include? A: Apartment concierge software may include personal service requests, resident communication, service provider coordination, package assistance, amenity support, guest workflows, documents, service updates, resident apps, and management portal visibility. Q: How is apartment concierge software different from a resident portal? A: A resident portal often focuses on basic account tasks. Apartment concierge software supports broader service workflows, including personal services, concierge requests, package questions, guest coordination, amenity help, and resident support. Q: Can apartment concierge software improve resident experience? A: Yes. Apartment concierge software can improve resident experience by making it easier to request services, receive updates, coordinate support, access resources, and complete service-related tasks from one branded app. Q: How does ElevateOS support apartment concierge software? A: ElevateOS supports apartment concierge software by connecting a branded resident app, personal services, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-contractor-management-software ### What Is Apartment Contractor Management Software? Apartment contractor management software is a digital system that helps property teams organize, schedule, coordinate, and track the contractors who perform repairs, turnovers, capital projects, inspections, and specialty work in apartment communities. Q: What is apartment contractor management software? A: Apartment contractor management software is a digital system that helps property teams organize, schedule, coordinate, and track contractors performing repairs, turnovers, projects, inspections, and specialty work. Q: How is contractor management different from vendor management? A: Vendor management usually covers all outside providers and their records. Contractor management focuses more specifically on assigning, coordinating, and documenting job-based work such as repairs, turns, and projects. Q: Can contractor management software help with unit turnovers? A: Yes. It can help coordinate multiple trades, schedules, and completion steps so vacant units are ready on time. Q: Does contractor management software track completed work? A: Most tools support photos, notes, and completion details so teams have a record of the work performed. Q: How does ElevateOS support contractor workflows? A: ElevateOS helps connect contractor-supported maintenance, inspections, resident communication, documents, and property operations through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/apartment-document-sharing-software ### What Is Apartment Document Sharing Software? Apartment document sharing software is a digital system that helps property teams securely organize, distribute, share, and provide access to resident-facing documents such as community policies, move-in materials, forms, notices, amenity information, service instructions, maintenance resources, and other apartment documents. Q: What is apartment document sharing software? A: Apartment document sharing software is a digital system that helps property teams organize, distribute, share, and provide access to resident-facing documents such as community policies, move-in materials, forms, notices, amenity information, service instructions, maintenance resources, and other property documents. Q: What documents can apartment communities share digitally? A: Apartment communities may share community policies, move-in instructions, resident forms, amenity guidelines, notices, parking information, guest rules, maintenance instructions, service information, onboarding resources, and other property documents. Q: How is document sharing software different from emailing documents? A: Email typically requires staff to send or resend documents individually, while apartment document sharing software can centralize document distribution and make relevant information easier for residents to access digitally. Q: Can apartment document sharing software reduce staff workload? A: Yes. Centralized document sharing can reduce repeated requests for policies, forms, instructions, move-in materials, amenity information, and other frequently requested documents. Q: How does ElevateOS support apartment document sharing? A: ElevateOS supports apartment document sharing by connecting a branded resident app, management portal, resident communication, documents, packages, amenities, services, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-elevator-booking-software ### What Is Apartment Elevator Booking Software? Apartment elevator booking software is an online tool that lets apartment residents and staff book time on a building's service elevator for moving, deliveries, and other large-item transport, so elevator use is planned instead of first-come, first-served. Q: What is apartment elevator booking software? A: Apartment elevator booking software is an online tool that lets residents and staff reserve service elevator time for moving, deliveries, and large-item transport. Q: How do residents book an elevator? A: Residents typically open an app or portal, choose an available time slot, add details about the move or delivery, and receive a confirmation. Q: Can residents reschedule an elevator booking? A: Many tools let residents reschedule or cancel bookings within rules set by the property, such as a minimum notice period. Q: Do apartments need elevator booking software? A: It is most useful in mid-rise and high-rise buildings where moves, deliveries, and contractor work regularly compete for a shared service elevator. Q: How does ElevateOS support resident booking workflows? A: ElevateOS helps connect reservations, resident requests, notifications, amenities, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/apartment-emergency-notification-software ### What Is Apartment Emergency Notification Software? Apartment emergency notification software is technology that helps apartment communities quickly send urgent resident communications for safety alerts, severe weather, outages, building access changes, maintenance emergencies, elevator issues, amenity closures, package room disruptions, parking changes, and other time-sensitive operational updates. Q: What is apartment emergency notification software? A: Apartment emergency notification software is technology that helps apartment communities quickly send urgent resident communications for safety alerts, severe weather, outages, building access changes, maintenance emergencies, elevator issues, amenity closures, package room disruptions, parking changes, and other time-sensitive operational updates. Q: What should apartment emergency notification software include? A: It may include resident app emergency notifications, targeted alerts, outage updates, access instructions, maintenance emergency notices, amenity closure messages, package room updates, operational follow-up messages, management portal visibility, and resident communication workflows. Q: How is emergency notification software different from manual emergency alerts? A: Manual emergency alerts often rely on emails, paper notices, signs, calls, text threads, and staff memory. Apartment emergency notification software centralizes urgent communication so teams can manage important resident updates alongside announcements, requests, maintenance, packages, amenities, services, and daily operations. Q: Can apartment emergency notification software improve resident communication? A: Yes. Apartment emergency notification software can support communication by helping teams send timely updates, target the right resident groups, reduce scattered messages, and keep urgent operational notices connected to the resident experience. Q: How does ElevateOS support apartment emergency notification software? A: ElevateOS supports apartment emergency notification workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-ev-charging-software ### What Is Apartment EV Charging Software? Apartment EV charging software is a digital tool that helps apartment communities control, schedule, monitor, and bill for electric vehicle charging at on-site chargers. Q: What is apartment EV charging software? A: Apartment EV charging software is a digital tool that helps communities control, schedule, monitor, and bill for EV charging at on-site chargers. Q: Do residents need an app to charge? A: Many systems use a mobile app or account to start sessions and pay, though some also support cards or fobs. Q: How are residents charged for EV charging? A: Pricing can be per session, per kWh, by time, or through an amenity fee, depending on the setup. Q: What happens when a charger breaks? A: Residents can report the issue, and staff can route it to maintenance or the charging provider. Q: How does ElevateOS support apartment amenities? A: ElevateOS helps connect amenities, reservations, maintenance requests, and community notices through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/apartment-event-management-software ### What Is Apartment Event Management Software? Apartment event management software is technology that helps apartment communities plan, promote, manage, and track resident events. It can support event calendars, RSVPs, attendance tracking, reminders, resident notifications, event details, capacity limits, staff visibility, guest rules, post-event follow-up, and community engagement from one connected platform. Q: What is apartment event management software? A: Apartment event management software is technology that helps apartment communities plan, promote, manage, and track resident events. Q: What features should apartment event management software include? A: Common features include event calendars, RSVP management, resident notifications, attendance tracking, event details, capacity limits, post-event follow-up, resident app connectivity, and management portal visibility. Q: How is apartment event management software different from manual event planning? A: Manual event planning often relies on flyers, emails, spreadsheets, and one-off reminders. Apartment event management software centralizes event promotion, RSVPs, reminders, details, and engagement visibility. Q: Can apartment event management software improve resident engagement? A: Yes. Apartment event management software can improve resident engagement by making events easier to discover, RSVP for, attend, and follow up on through one branded resident app. Q: What should teams look for in apartment event management software? A: Teams should look for branded resident app connectivity, event calendars, RSVP management, resident notifications, attendance tracking, event details, capacity management, and management portal integration. https://www.elevateos.com/glossary/apartment-front-desk-software ### What Is Apartment Front Desk Software? Apartment front desk software is technology that helps front desk, concierge, leasing, and property teams manage resident requests, visitor workflows, packages, amenities, services, announcements, staff tasks, move-ins, documents, access-related questions, and daily apartment community operations from one connected system. Q: What is apartment front desk software? A: Apartment front desk software is technology that helps front desk, concierge, leasing, and property teams manage resident requests, visitor workflows, packages, amenities, services, announcements, staff tasks, move-ins, documents, access-related questions, and daily community operations from one connected system. Q: What should apartment front desk software include? A: It may include resident request tracking, package workflows, guest and visitor workflows, staff tasks, shift handoff notes, amenity support, service requests, resident communication, documents, and management portal visibility. Q: How is front desk software different from manual tracking? A: Manual tracking often relies on paper logs, sticky notes, emails, spreadsheets, and staff memory. Front desk software centralizes requests, tasks, notes, package issues, visitor details, resident updates, and shift handoffs. Q: Can apartment front desk software improve resident experience? A: Yes. It can improve resident experience when better front desk visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make resident-facing workflows easier to manage. Q: How does ElevateOS support apartment front desk software? A: ElevateOS supports apartment front desk workflows by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-inspection-software ### What Is Apartment Inspection Software? Apartment inspection software is a digital system that helps property teams plan, perform, document, track, and manage apartment inspections for units, move-ins, move-outs, preventive maintenance, common areas, amenities, turnover workflows, and other property operations. Q: What is apartment inspection software? A: Apartment inspection software is a digital system that helps property teams plan, perform, document, track, and manage apartment inspections for units, move-ins, move-outs, preventive maintenance, common areas, amenities, turnover workflows, and other property operations. Q: What types of apartment inspections can software support? A: Apartment inspection software may support move-in inspections, move-out inspections, unit condition checks, common-area inspections, amenity inspections, preventive maintenance inspections, turnover inspections, and other property-specific workflows. Q: How is apartment inspection software different from paper inspection forms? A: Paper forms require staff to manually record, store, and organize inspection findings. Apartment inspection software can centralize checklists, photos, notes, inspection results, and supporting documentation in a digital workflow. Q: Can apartment inspection software support preventive maintenance? A: Yes. Apartment inspection software can support recurring preventive maintenance inspections that help property teams document conditions, identify issues, and organize maintenance follow-up. Q: How does ElevateOS support apartment inspections? A: ElevateOS supports digital move-in, move-out, and preventive maintenance inspections while connecting inspection workflows with resident communication, maintenance, documents, onboarding, requests, and broader apartment property operations. https://www.elevateos.com/glossary/apartment-key-tracking-software ### What Is Apartment Key Tracking Software? Apartment key tracking software is a digital tool that helps apartment staff log, locate, and monitor keys and fobs as they are checked out, used, returned, lost, or replaced by residents, staff, and vendors. Q: What is apartment key tracking software? A: Apartment key tracking software is a digital tool that helps staff log, locate, and monitor keys and fobs as they are checked out, returned, lost, or replaced. Q: How is key tracking different from key management? A: Key tracking focuses on day-to-day checkouts and returns. Key management is broader and can include inventory, credential assignment, lock changes, and digital access. Q: Can key tracking reduce rekeying costs? A: Yes. Catching unreturned keys early helps teams avoid unnecessary lock changes. Q: Does key tracking work with fobs? A: Many tools track fobs and other credentials alongside physical keys. Q: How does ElevateOS support key and access workflows? A: ElevateOS helps connect access-related workflows with maintenance, vendors, onboarding, and resident communication through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/apartment-lease-renewal-platform ### What Is an Apartment Lease Renewal Platform? An apartment lease renewal platform is software that helps apartment communities manage renewal readiness by connecting lease-related communication, resident satisfaction signals, service recovery, feedback, requests, packages, amenities, events, documents, staff tasks, resident engagement, and day-to-day resident experience workflows in one connected system. Q: What is an apartment lease renewal platform? A: An apartment lease renewal platform is software that helps apartment communities manage renewal readiness by connecting lease-related communication, resident satisfaction signals, service recovery, feedback, requests, packages, amenities, events, documents, staff tasks, resident engagement, and day-to-day resident experience workflows in one connected system. Q: What should an apartment lease renewal platform include? A: It may include renewal readiness visibility, resident satisfaction signals, request tracking, service recovery workflows, feedback tracking, resident communication, engagement tools, package and amenity context, document access, and management portal visibility. Q: How is an apartment lease renewal platform different from manual renewal tracking? A: Manual renewal tracking often focuses on lease dates and renewal notices. An apartment lease renewal platform connects renewal readiness with resident experience signals, service recovery, satisfaction risks, engagement, requests, and communication. Q: Can an apartment lease renewal platform improve retention? A: Yes. An apartment lease renewal platform can support retention by helping teams identify friction earlier, respond faster, close the loop on concerns, improve communication, and reinforce community value before renewal decisions. Q: How does ElevateOS support apartment lease renewal platforms? A: ElevateOS supports apartment lease renewal workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-lifestyle-app ### What Is an Apartment Lifestyle App? An apartment lifestyle app is a mobile or web app that helps residents access the everyday lifestyle features of an apartment community, including events, amenities, personal services, package updates, guest coordination, resident communication, local perks, documents, move-in support, maintenance requests, and community resources. Q: What is an apartment lifestyle app? A: An apartment lifestyle app is a mobile or web app that helps residents access the everyday lifestyle features of an apartment community, including events, amenities, personal services, package updates, guest coordination, resident communication, local perks, documents, move-in support, maintenance requests, and community resources. Q: What should an apartment lifestyle app include? A: It may include events, amenity reservations, personal services, package updates, guest coordination, local perks, resident communication, documents, onboarding, service requests, resident support, and management portal visibility. Q: How is an apartment lifestyle app different from a basic resident portal? A: A basic resident portal often focuses on account tasks. An apartment lifestyle app supports broader lifestyle workflows such as events, services, amenities, packages, local perks, guest coordination, support, and resident engagement. Q: Can an apartment lifestyle app improve resident experience? A: Yes. An apartment lifestyle app can improve resident experience by making community value easier to discover, improving communication, increasing engagement, reducing app fatigue, and giving residents one place to access support. Q: How does ElevateOS support apartment lifestyle apps? A: ElevateOS supports apartment lifestyle apps by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-maintenance-tracking-app ### What Is an Apartment Maintenance Tracking App? An apartment maintenance tracking app is a digital application that helps property teams and residents submit, monitor, document, and manage maintenance requests, repairs, inspections, preventive maintenance, work status, follow-up, and service history through a connected mobile or app-based workflow. Q: What is an apartment maintenance tracking app? A: An apartment maintenance tracking app is a digital application that helps property teams and residents submit, monitor, document, and manage maintenance requests, repairs, inspections, preventive maintenance, work status, follow-up, and service history through a connected mobile or app-based workflow. Q: What can residents do with a maintenance tracking app? A: Residents may be able to submit maintenance requests, describe issues, add photos, review request information, receive updates, and access maintenance services through the same app they use for other apartment community workflows. Q: How is a maintenance tracking app different from phone or email requests? A: Phone and email requests can require manual tracking across separate communication channels. A maintenance tracking app can organize request details, photos, status, repair information, communication, and follow-up within a connected digital workflow. Q: Can an apartment maintenance tracking app support preventive maintenance? A: Yes. Maintenance tracking apps can work alongside preventive maintenance and inspection workflows so property teams can monitor scheduled work and resident-reported repairs in a more connected system. Q: How does ElevateOS support apartment maintenance tracking? A: ElevateOS helps connect resident maintenance requests, communication, inspections, preventive maintenance, documents, management workflows, and broader apartment operations through a branded resident app and connected platform. https://www.elevateos.com/glossary/apartment-management-portal ### What Is an Apartment Management Portal? An apartment management portal is a staff-facing software hub that helps property teams manage residents, requests, staff tasks, packages, amenities, services, move-ins, events, guest workflows, documents, communication, engagement, and daily apartment operations from one connected system. Q: What is an apartment management portal? A: An apartment management portal is a staff-facing software hub that helps property teams manage residents, requests, staff tasks, packages, amenities, services, move-ins, events, guest workflows, documents, communication, engagement, and daily apartment operations from one connected system. Q: What should an apartment management portal include? A: It may include resident request management, staff task management, communication tools, package workflows, amenity reservations, services, move-in onboarding, guest workflows, documents, event management, resident engagement, and operational visibility. Q: How is a management portal different from a resident app? A: A resident app is built for residents to submit requests, receive updates, book amenities, access documents, and engage with the community. A management portal is built for staff to manage the operational work behind those resident-facing experiences. Q: Can an apartment management portal improve resident experience? A: Yes. It can improve resident experience when better staff visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make common resident workflows easier to manage. Q: How does ElevateOS support apartment management portals? A: ElevateOS supports apartment management portals by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-messaging-platform ### What Is an Apartment Messaging Platform? An apartment messaging platform is software that helps apartment communities create, send, manage, and organize resident communication across announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, onboarding communication, urgent alerts, staff follow-up, and daily resident support workflows. Q: What is an apartment messaging platform? A: An apartment messaging platform is software that helps apartment communities create, send, manage, and organize resident communication across announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, onboarding communication, urgent alerts, staff follow-up, and daily resident support workflows. Q: What should an apartment messaging platform include? A: It may include resident app messaging, targeted communication, announcements, maintenance notices, package reminders, amenity updates, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is an apartment messaging platform different from manual resident communication? A: Manual resident communication often relies on individual emails, paper notices, signs, calls, and staff memory. An apartment messaging platform centralizes communication so teams can manage resident messages alongside events, amenities, requests, packages, services, documents, and daily operations. Q: Can an apartment messaging platform improve resident engagement? A: Yes. An apartment messaging platform can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support apartment messaging platforms? A: ElevateOS supports apartment messaging workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-move-in-software ### What Is Apartment Move-In Software? Apartment move-in software is technology that helps apartment communities manage the resident move-in process from lease signing to move-in day. It can support move-in checklists, document reminders, service elevator booking, access setup, insurance tasks, resident app activation, amenity instructions, service scheduling, communication, and onboarding workflows. Q: What is apartment move-in software? A: Apartment move-in software is technology that helps apartment communities manage the resident move-in process with checklists, reminders, documents, instructions, app activation, service booking, and resident communication. Q: What features should apartment move-in software include? A: Common features include move-in checklists, document access, service elevator booking, automated reminders, resident app activation, access setup, service scheduling, communication tools, and management portal visibility. Q: How is apartment move-in software different from a move-in checklist? A: A move-in checklist is usually a static list of tasks. Apartment move-in software turns that list into a guided digital workflow with reminders, documents, progress tracking, app activation, communication, service scheduling, and operational visibility. Q: Can apartment move-in software improve resident experience? A: Yes. Apartment move-in software can improve resident experience by reducing confusion, organizing move-in steps, sending reminders, improving communication, and helping residents feel prepared before move-in day. Q: What should teams look for in apartment move-in software? A: Teams should look for branded resident app connectivity, customizable move-in checklists, automated reminders, document access, service elevator booking, app activation, service and amenity introductions, and management portal visibility. https://www.elevateos.com/glossary/apartment-move-out-inspection-software ### What Is Apartment Move-Out Inspection Software? Apartment move-out inspection software is a digital system that helps property teams inspect and document apartment condition after a resident vacates, capture photos and notes, identify damage or maintenance needs, organize turnover tasks, and maintain inspection records as part of the move-out and unit preparation workflow. Q: What is apartment move-out inspection software? A: Apartment move-out inspection software is a digital system that helps property teams inspect and document apartment condition after a resident vacates, capture photos and notes, identify damage or maintenance needs, organize turnover tasks, and maintain inspection records as part of the move-out and unit preparation workflow. Q: What should a move-out inspection document? A: A move-out inspection may document room conditions, walls, flooring, appliances, fixtures, plumbing, lighting, safety items, damage, cleaning needs, maintenance issues, photos, notes, and other turnover information. Q: How is move-out inspection software different from paper inspection forms? A: Paper forms require staff to manually record and organize apartment condition information. Move-out inspection software can centralize digital checklists, photos, notes, damage records, turnover needs, and inspection history in one workflow. Q: Can move-out inspection software support apartment turnover? A: Yes. Move-out inspection software can help teams identify repair, cleaning, painting, maintenance, replacement, and preparation needs that support apartment turnover and future move-in readiness. Q: How does ElevateOS support apartment move-out inspections? A: ElevateOS supports digital move-out inspections while connecting inspection workflows with maintenance, turnover preparation, documents, resident communication, requests, unit readiness, and broader apartment property operations. https://www.elevateos.com/glossary/apartment-move-out-software ### What Is Apartment Move-Out Software? Apartment move-out software is technology that helps apartment communities manage the resident move-out process. It can support move-out checklists, notice-to-vacate workflows, inspection scheduling, key and access return instructions, cleaning reminders, document delivery, final communication, service shutoff reminders, package instructions, and resident support before the lease ends. Q: What is apartment move-out software? A: Apartment move-out software is technology that helps apartment communities manage the resident move-out process with checklists, reminders, communication, inspection coordination, document access, and final instructions. Q: What features should apartment move-out software include? A: Common features include move-out checklists, automated reminders, inspection coordination, document access, resident communication, package instructions, access return reminders, service shutoff reminders, and management portal visibility. Q: How is apartment move-out software different from a move-out checklist? A: A move-out checklist is usually a static list of tasks. Apartment move-out software turns that list into a guided digital workflow with reminders, communication, task tracking, documents, inspection coordination, and staff visibility. Q: Can apartment move-out software improve resident experience? A: Yes. Apartment move-out software can improve resident experience by reducing confusion, organizing final steps, sending reminders, improving communication, and helping residents understand what is needed before move-out day. Q: What should teams look for in apartment move-out software? A: Teams should look for branded resident app connectivity, customizable move-out checklists, automated reminders, inspection and task visibility, document access, resident communication, and management portal integration. https://www.elevateos.com/glossary/apartment-notification-system ### What Is an Apartment Notification System? An apartment notification system is a digital communication tool that helps apartment communities send timely updates, alerts, reminders, confirmations, and emergency messages to residents. It can support package notifications, maintenance updates, amenity reminders, move-in instructions, event alerts, service messages, building announcements, and urgent property-wide notices. Q: What is an apartment notification system? A: An apartment notification system is a digital communication tool that helps apartment communities send timely updates, alerts, reminders, confirmations, and emergency messages to residents. Q: What features should an apartment notification system include? A: Common features include push notifications, automated reminders, package notifications, maintenance updates, emergency alerts, targeted delivery, message history, resident app connectivity, and management portal visibility. Q: How is an apartment notification system different from a communication platform? A: An apartment notification system focuses on timely alerts, reminders, confirmations, and status updates. A communication platform is broader and may include announcements, two-way messaging, resident engagement, message history, surveys, and communication strategy. Q: Can an apartment notification system improve resident experience? A: Yes. An apartment notification system can improve resident experience by reducing missed updates, sending timely reminders, keeping residents informed, and helping teams communicate before residents need to ask. Q: What should teams look for in an apartment notification system? A: Teams should look for branded resident app connectivity, automated reminders, targeted delivery, emergency alert support, package and maintenance notification workflows, message history, and management portal visibility. https://www.elevateos.com/glossary/apartment-operations-platform ### What Is an Apartment Operations Platform? An apartment operations platform is software that helps property teams manage daily apartment community workflows across resident requests, staff tasks, maintenance follow-up, packages, amenities, move-ins, services, guest workflows, communication, documents, events, engagement, and management visibility from one connected system. Q: What is an apartment operations platform? A: An apartment operations platform is software that helps property teams manage daily apartment community workflows across resident requests, staff tasks, maintenance follow-up, packages, amenities, move-ins, services, guest workflows, communication, documents, events, engagement, and management visibility from one connected system. Q: What should an apartment operations platform include? A: It may include resident request management, task management, communication, package workflows, amenity reservations, services, move-in onboarding, guest workflows, documents, event management, resident engagement, and management portal visibility. Q: How is an apartment operations platform different from point solutions? A: Point solutions usually handle one workflow. An apartment operations platform connects multiple resident-facing and staff-facing workflows so teams can reduce tech bloat and improve operational visibility. Q: Can an apartment operations platform improve resident experience? A: Yes. It can improve resident experience when better operational visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make common resident workflows easier to use. Q: How does ElevateOS support apartment operations platforms? A: ElevateOS supports apartment operations by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-package-notification-software ### What Is Apartment Package Notification Software? Apartment package notification software is technology that helps apartment communities notify residents when packages arrive, are ready for pickup, need action, or remain unclaimed. It can support package intake, resident alerts, pickup instructions, package room communication, reminders, delivery issue updates, staff visibility, and package-related resident support from one connected platform. Q: What is apartment package notification software? A: Apartment package notification software is technology that helps apartment communities notify residents when packages arrive, are ready for pickup, need action, or remain unclaimed. Q: What features should apartment package notification software include? A: Common features include package arrival alerts, pickup instructions, unclaimed package reminders, delivery issue updates, resident app notifications, package room communication, staff visibility, and management portal integration. Q: How is package notification software different from manual package alerts? A: Manual package alerts often rely on calls, emails, paper slips, or lobby notices. Package notification software sends digital alerts, reminders, pickup instructions, and package-related updates through a more consistent workflow. Q: Can apartment package notification software improve resident experience? A: Yes. Apartment package notification software can improve resident experience by helping residents know when packages arrive, where to pick them up, and when action is needed. Q: What should teams look for in apartment package notification software? A: Teams should look for branded resident app connectivity, clear pickup instructions, automated reminders, staff visibility, package management workflows, resident communication, and management portal integration. https://www.elevateos.com/glossary/apartment-package-room-software ### What Is Apartment Package Room Software? Apartment package room software is technology that helps apartment communities manage package intake, resident notifications, package room organization, pickup instructions, reminders, package audits, access-related workflows, staff visibility, and package-related resident communication from one connected platform. Q: What is apartment package room software? A: Apartment package room software is technology that helps apartment communities manage package intake, resident notifications, package room organization, pickup instructions, reminders, package audits, staff visibility, and package-related communication. Q: What features should apartment package room software include? A: Common features include package intake tracking, resident package notifications, pickup instructions, unclaimed package reminders, package audits, package room reporting, access or locker workflow support, and management portal visibility. Q: How is apartment package room software different from manual package management? A: Manual package management often relies on paper logs, spreadsheets, calls, emails, or front desk reminders. Apartment package room software centralizes package status, resident notifications, pickup instructions, reminders, audits, and staff visibility. Q: Can apartment package room software improve resident experience? A: Yes. Apartment package room software can improve resident experience by helping residents know when packages arrive, where to pick them up, when action is needed, and how to get package support. Q: What should teams look for in apartment package room software? A: Teams should look for branded resident app connectivity, package notifications, reminders, package audits, pickup instructions, staff visibility, access or locker workflow support, and management portal integration. https://www.elevateos.com/glossary/apartment-parking-management-software ### What Is Apartment Parking Management Software? Apartment parking management software is a digital tool that helps apartment property teams organize parking spaces, register resident vehicles, issue permits, manage guest parking, and handle parking rules and violations at a community. Q: What is apartment parking management software? A: Apartment parking management software is a digital tool that helps property teams organize spaces, register vehicles, issue permits, manage guest parking, and handle violations. Q: Can residents register vehicles online? A: Many parking tools let residents register or update vehicle details through a portal or app. Q: How do guest parking passes work? A: Residents or staff create a pass for a guest's vehicle that is valid for a set time period. Q: Does parking software help with towing disputes? A: Accurate vehicle and permit records make it easier to verify authorization before enforcement and resolve disputes. Q: How does ElevateOS support resident workflows? A: ElevateOS helps connect guests, amenities, access-related tasks, requests, and community notices through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/apartment-pet-registration-software ### What Is Apartment Pet Registration Software? Apartment pet registration software is a digital tool that lets apartment residents register their pets online and helps property teams review, approve, and maintain pet records for the community. Q: What is apartment pet registration software? A: Apartment pet registration software is a digital tool that lets residents register pets online and helps property teams review, approve, and maintain pet records. Q: What do residents submit when registering a pet? A: Residents typically provide pet details, a photo, vaccination records, and any required license or pet agreement. Q: Can pet registration software send vaccine reminders? A: Many tools track expiration dates and remind residents to upload updated records. Q: Is pet registration part of move-in? A: Often, yes. Many communities include pet registration in their resident onboarding process. Q: How does ElevateOS support resident onboarding? A: ElevateOS helps connect onboarding, documents, notices, amenities, and requests through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/apartment-preventive-maintenance-software ### What Is Apartment Preventive Maintenance Software? Apartment preventive maintenance software is a digital system that helps property teams schedule, track, document, and manage recurring maintenance tasks for apartment units, equipment, amenities, common areas, building systems, and other property assets before issues become reactive repairs. Q: What is apartment preventive maintenance software? A: Apartment preventive maintenance software is a digital system that helps property teams schedule, track, document, and manage recurring maintenance tasks for apartment units, equipment, amenities, common areas, building systems, and other property assets before issues become reactive repairs. Q: What types of preventive maintenance can apartment software support? A: Apartment preventive maintenance software may support HVAC maintenance, in-unit inspections, appliance checks, safety inspections, amenity upkeep, common-area maintenance, equipment service, and seasonal property work. Q: How is preventive maintenance software different from reactive maintenance? A: Reactive maintenance responds after an issue occurs, while preventive maintenance software helps property teams schedule recurring inspections and maintenance in advance and track whether planned work has been completed. Q: Can apartment preventive maintenance software support inspections? A: Yes. Preventive maintenance software can support recurring inspections and checklists for units, equipment, amenities, common areas, safety items, and other property maintenance needs. Q: How does ElevateOS support apartment preventive maintenance? A: ElevateOS supports preventive maintenance workflows by connecting digital inspections with resident requests, communication, documents, maintenance activity, management tools, and broader apartment property operations. https://www.elevateos.com/glossary/apartment-reputation-management-software ### What Is Apartment Reputation Management Software? Apartment reputation management software is technology that helps apartment communities monitor, manage, and improve how residents and prospects perceive the property by connecting resident feedback, review-related workflows, service recovery, communication, requests, packages, amenities, events, staff tasks, and resident experience operations in one system. Q: What is apartment reputation management software? A: Apartment reputation management software is technology that helps apartment communities monitor, manage, and improve how residents and prospects perceive the property by connecting resident feedback, review-related workflows, service recovery, communication, requests, packages, amenities, events, staff tasks, and resident experience operations in one system. Q: What should apartment reputation management software include? A: It may include resident feedback tracking, sentiment signals, review-related workflow support, service recovery workflows, resident communication, issue routing, follow-up ownership, experience trend visibility, management portal visibility, and resident experience reporting. Q: How is reputation management software different from manual reputation tracking? A: Manual reputation tracking often relies on reviews, emails, surveys, spreadsheets, calls, staff notes, and informal conversations. Reputation management software centralizes reputation signals, assigns follow-up, documents resolution, and helps teams identify recurring resident experience patterns. Q: Can apartment reputation management software improve retention? A: Yes. Apartment reputation management software can support retention by helping teams identify friction earlier, respond faster, close the loop on concerns, improve communication, and strengthen the resident experience before issues become renewal risks. Q: How does ElevateOS support apartment reputation management software? A: ElevateOS supports apartment reputation management workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-resident-experience-software ### What Is Apartment Resident Experience Software? Apartment resident experience software is technology that helps apartment communities manage resident communication, requests, packages, amenities, services, events, onboarding, move-ins, guest workflows, documents, engagement, staff tasks, feedback, and daily resident-facing operations in one connected platform. Q: What is apartment resident experience software? A: Apartment resident experience software is technology that helps apartment communities manage resident communication, requests, packages, amenities, services, events, onboarding, move-ins, guest workflows, documents, engagement, staff tasks, feedback, and daily resident-facing operations in one connected platform. Q: What should apartment resident experience software include? A: It may include a branded resident app, management portal, resident communication, request tracking, package workflows, amenity reservations, personal services, events, documents, onboarding, guest workflows, engagement tools, and operational reporting. Q: How is resident experience software different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. Apartment resident experience software supports broader workflows such as communication, engagement, services, amenities, packages, onboarding, documents, events, guest coordination, and daily operations. Q: Can apartment resident experience software improve retention? A: Yes. Apartment resident experience software can support retention by improving communication, reducing friction, helping teams respond faster, promoting community engagement, and making services easier for residents to access. Q: How does ElevateOS support apartment resident experience software? A: ElevateOS supports apartment resident experience software by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-resident-feedback-software ### What Is Apartment Resident Feedback Software? Apartment resident feedback software is technology that helps apartment communities collect, organize, route, and act on resident feedback related to communication, maintenance, packages, amenities, services, events, onboarding, guest workflows, staff support, satisfaction, and daily resident experience. Q: What is apartment resident feedback software? A: Apartment resident feedback software is technology that helps apartment communities collect, organize, route, and act on resident feedback related to communication, maintenance, packages, amenities, services, events, onboarding, guest workflows, staff support, satisfaction, and daily resident experience. Q: What should apartment resident feedback software include? A: It may include feedback intake, resident communication, issue routing, follow-up ownership, service recovery workflows, request tracking, package support, amenity feedback, event feedback, management portal visibility, and resident experience trend reporting. Q: How is resident feedback software different from manual feedback tracking? A: Manual feedback tracking often relies on emails, calls, reviews, notes, and spreadsheets. Resident feedback software centralizes feedback, assigns follow-up, documents resolution, and helps teams identify recurring resident experience issues. Q: Can apartment resident feedback software improve satisfaction? A: Yes. Apartment resident feedback software can support satisfaction by helping teams collect feedback, respond faster, close the loop on concerns, identify recurring friction, and improve communication across the resident experience. Q: How does ElevateOS support apartment resident feedback software? A: ElevateOS supports apartment resident feedback workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-resident-knowledge-base ### What Is an Apartment Resident Knowledge Base? An apartment resident knowledge base is a centralized digital resource where residents can quickly find answers, instructions, documents, property information, amenity details, move-in guidance, and other frequently needed community information without contacting staff for every question. Q: What is an apartment resident knowledge base? A: An apartment resident knowledge base is a centralized collection of property-specific answers, instructions, documents, FAQs, and community resources that residents can access without contacting staff for every question. Q: What should an apartment resident knowledge base include? A: It may include move-in instructions, amenity details, maintenance guidance, package information, guest procedures, access instructions, parking information, property contacts, documents, services, events, and frequently asked questions. Q: How does a resident knowledge base help property managers? A: It can reduce repetitive calls, emails, and front-desk interruptions by giving residents a self-service place to find common answers and instructions. Q: Is a resident knowledge base the same as a resident portal? A: Not exactly. A knowledge base focuses on organizing answers and information, while a resident portal generally supports resident account tasks, requests, documents, payments, communication, and other workflows. The two can work together. Q: Can a knowledge base be built into a resident app? A: Yes. Integrating resident information into the same app residents use for amenities, requests, packages, communication, services, and documents can make the knowledge base easier to discover and use. Q: Can an apartment knowledge base reduce staff workload? A: Yes. When residents can self-serve common information, onsite teams can spend less time repeatedly answering routine questions and more time on requests that require direct assistance. Q: How does ElevateOS support apartment resident self-service? A: ElevateOS connects a branded resident app and management portal with resident communication, documents, onboarding, amenities, packages, services, requests, events, and community resources so residents can access information and complete everyday property tasks through a more connected experience. https://www.elevateos.com/glossary/apartment-resident-request-management-software ### What Is Apartment Resident Request Management Software? Apartment resident request management software is technology that helps apartment communities receive, organize, route, track, and resolve resident requests across maintenance, packages, amenities, services, guest workflows, move-in support, documents, access-related questions, communication, and daily property operations. Q: What is apartment resident request management software? A: Apartment resident request management software is technology that helps apartment communities receive, organize, route, track, and resolve resident requests across maintenance, packages, amenities, services, guest workflows, move-in support, documents, communication, and daily operations. Q: What types of requests can resident request management software handle? A: It can support maintenance requests, package questions, service requests, amenity assistance, move-in support, guest coordination, document questions, access-related workflows, general resident support, and service recovery follow-up. Q: How is resident request management software different from manual request tracking? A: Manual request tracking often relies on calls, emails, notes, and spreadsheets. Resident request management software centralizes request intake, routing, status updates, resident communication, and team visibility. Q: Can apartment resident request management software improve resident experience? A: Yes. It can improve resident experience by giving residents one clear place to submit requests and receive updates, while helping teams respond more consistently. Q: How does ElevateOS support apartment resident request management? A: ElevateOS supports resident request management by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-resident-services-app ### What Is an Apartment Resident Services App? An apartment resident services app is a mobile or web app that helps apartment residents discover, request, schedule, and manage services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, package support, amenity help, guest coordination, resident communication, documents, events, and general community support. Q: What is an apartment resident services app? A: An apartment resident services app is a mobile or web app that helps apartment residents discover, request, schedule, and manage services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, package support, amenity help, guest coordination, communication, documents, events, and community support. Q: What should an apartment resident services app include? A: It may include personal service requests, package support, amenity help, guest coordination, move-in support, local perks, resident communication, documents, staff tasks, event details, and management portal visibility. Q: How is a resident services app different from a basic resident portal? A: A basic resident portal often focuses on account tasks. A resident services app supports broader convenience workflows such as personal services, packages, amenities, guest coordination, local perks, support, and resident communication. Q: Can an apartment resident services app improve resident experience? A: Yes. A resident services app can improve resident experience by making services easier to request, improving communication, reducing missed follow-up, and giving residents one place to access community support. Q: How does ElevateOS support apartment resident services apps? A: ElevateOS supports apartment resident services apps by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-resident-texting-platform ### What Is an Apartment Resident Texting Platform? An apartment resident texting platform is software that helps apartment communities send, manage, and organize resident text communications for announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, move-in communication, urgent alerts, and daily resident support workflows. Q: What is an apartment resident texting platform? A: An apartment resident texting platform is software that helps apartment communities send, manage, and organize resident text communications for announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, move-in communication, urgent alerts, and daily resident support workflows. Q: What should an apartment resident texting platform include? A: It may include resident text updates, targeted communication, announcements, maintenance notices, package reminders, amenity updates, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is an apartment resident texting platform different from manual resident texting? A: Manual resident texting often relies on staff phones, individual message threads, spreadsheets, and memory. An apartment resident texting platform centralizes resident messages so teams can manage communication alongside events, amenities, requests, packages, services, documents, and daily operations. Q: Can an apartment resident texting platform improve resident engagement? A: Yes. An apartment resident texting platform can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support apartment resident texting platforms? A: ElevateOS supports apartment resident texting workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/apartment-self-service-knowledge-base ### What Is an Apartment Self-Service Knowledge Base? An apartment self-service knowledge base is a centralized digital resource that lets residents find property information, answers, instructions, documents, and next steps on their own without contacting the leasing office or property team for every routine question. Q: What is an apartment self-service knowledge base? A: An apartment self-service knowledge base is a centralized digital resource where residents can find answers, instructions, documents, contacts, and property information without contacting staff for every routine question. Q: What should an apartment self-service knowledge base include? A: It may include maintenance instructions, amenity information, package procedures, move-in guidance, guest access, parking details, property contacts, documents, services, events, and frequently asked questions. Q: How does apartment self-service reduce staff workload? A: Residents can find common answers themselves instead of creating another call, email, text message, or office visit for routine information. Q: Is a self-service knowledge base the same as a resident FAQ? A: A FAQ is usually a collection of short questions and answers. A knowledge base can include FAQs plus longer instructions, guides, documents, contacts, resources, and links to resident workflows. Q: Can an apartment knowledge base be part of a resident app? A: Yes. Integrating knowledge-base content into the resident app can make it easier for residents to move from finding information to submitting maintenance, reserving amenities, accessing documents, managing packages, or completing other tasks. Q: Should self-service answers connect to property workflows? A: Yes. Connecting answers directly to the relevant request, reservation, document, service, or contact reduces the number of steps residents need to complete a task. Q: How does ElevateOS support apartment resident self-service? A: ElevateOS connects a branded resident app and management portal with resident communication, maintenance requests, amenities, packages, documents, services, onboarding, access workflows, events, and community information so residents can find information and complete everyday property tasks through a more connected experience. https://www.elevateos.com/glossary/apartment-staff-task-management-software ### What Is Apartment Staff Task Management Software? Apartment staff task management software is technology that helps property teams organize, assign, track, and complete daily staff responsibilities across resident requests, maintenance follow-up, packages, amenities, move-ins, inspections, guest workflows, services, communication, documents, events, and apartment community operations. Q: What is apartment staff task management software? A: Apartment staff task management software is technology that helps property teams organize, assign, track, and complete daily staff responsibilities across resident requests, maintenance follow-up, packages, amenities, move-ins, inspections, guest workflows, services, communication, documents, events, and apartment community operations. Q: What tasks can apartment staff task management software handle? A: It can support resident request follow-up, maintenance coordination, package issues, amenity setup, move-in checklists, guest workflows, inspections, event tasks, service requests, document follow-up, shift handoffs, and daily staff responsibilities. Q: How is staff task management software different from manual task tracking? A: Manual task tracking often relies on notes, spreadsheets, calls, emails, chat messages, and individual memory. Staff task management software centralizes task creation, ownership, priorities, due dates, status tracking, reminders, handoffs, and completion visibility. Q: Can apartment staff task management software improve resident experience? A: Yes. It can improve resident experience when internal staff tasks are connected to resident requests, support workflows, updates, service follow-up, shift handoffs, and operational accountability. Q: How does ElevateOS support apartment staff task management? A: ElevateOS supports apartment staff task management by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/apartment-storage-unit-management-software ### What Is Apartment Storage Unit Management Software? Apartment storage unit management software is a digital tool that helps apartment communities organize on-site storage units by tracking availability, assigning units to residents, handling requests, and keeping storage records up to date. Q: What is apartment storage unit management software? A: Apartment storage unit management software is a digital tool that helps apartment communities track storage unit availability, assign units to residents, handle requests, and keep storage records current. Q: Is this the same as self-storage software? A: No. Self-storage software is built for standalone storage facilities, while apartment storage unit management software focuses on storage units offered to residents within an apartment community. Q: How do residents request a storage unit? A: Residents can typically submit a request through an app, resident portal, or the leasing office, and staff assign an available unit. Q: What happens to storage units at move-out? A: Staff confirm the unit is emptied and mark it as available so it can be offered to another resident. Q: How does ElevateOS support storage-related workflows? A: ElevateOS helps connect resident requests, notifications, access-related workflows, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/apartment-visitor-access-software ### What Is Apartment Visitor Access Software? Apartment visitor access software is technology that helps apartment communities manage how guests, vendors, service providers, delivery drivers, family members, and other visitors access a property. It can support guest invitations, resident approvals, visitor instructions, access control integrations, arrival notifications, vendor workflows, front desk visibility, and resident app communication from one connected platform. Q: What is apartment visitor access software? A: Apartment visitor access software is technology that helps apartment communities manage how guests, vendors, service providers, delivery drivers, family members, and other visitors access a property. Q: What features should apartment visitor access software include? A: Common features include guest invitations, resident notifications, access control integrations, vendor and service provider workflows, front desk visibility, visitor instructions, guest notes, arrival updates, and management portal tools. Q: How is visitor access software different from a call box? A: A call box usually supports basic entry communication. Visitor access software connects guest invitations, resident notifications, visitor instructions, vendor workflows, access control integrations, and staff visibility. Q: Can apartment visitor access software improve resident experience? A: Yes. Apartment visitor access software can improve resident experience by making it easier to manage guests, service providers, deliveries, arrival notices, visitor instructions, and access-related communication. Q: What should teams look for in apartment visitor access software? A: Teams should look for branded resident app connectivity, access control integrations, vendor and service provider workflows, resident notifications, staff visibility, guest instructions, and management portal integration. https://www.elevateos.com/glossary/app-for-apartment-residents ### What Is an App for Apartment Residents? An app for apartment residents is a mobile or web app that gives residents one place to communicate with the property team, submit maintenance requests, receive package notifications, book amenities, access documents, manage guests, discover events, request services, complete onboarding tasks, and stay connected to their apartment community. Q: What is an app for apartment residents? A: An app for apartment residents is a mobile or web app that helps residents communicate with the property team, submit requests, receive notifications, book amenities, manage packages, access documents, coordinate guests, request services, view events, and stay connected to their community. Q: What features should an app for apartment residents include? A: An app for apartment residents may include communication, maintenance requests, package notifications, amenity reservations, event RSVPs, documents, services, guest management, onboarding, access workflows, and resident support. Q: How is an app for apartment residents different from a resident portal? A: A resident portal often focuses on basic account actions. An app for apartment residents can support broader daily community life, including communication, amenities, packages, services, events, documents, guest workflows, and support. Q: Can an app for apartment residents reduce app fatigue? A: Yes. An app for apartment residents can reduce app fatigue when it consolidates multiple resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support apps for apartment residents? A: ElevateOS supports apps for apartment residents by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, and operations in one platform. https://www.elevateos.com/glossary/automated-resident-communication-software ### What Is Automated Resident Communication Software? Automated resident communication software is technology that helps apartment communities send timely resident updates, reminders, alerts, confirmations, and follow-up messages based on common resident workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, and daily operations. Q: What is automated resident communication software? A: Automated resident communication software is technology that helps apartment communities send timely resident updates, reminders, alerts, confirmations, and follow-up messages based on common resident workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, and daily operations. Q: What should automated resident communication software include? A: It may include automated announcements, targeted resident messaging, maintenance updates, request follow-up, package reminders, amenity messages, event reminders, move-in communication, urgent alerts, management portal visibility, and resident app workflows. Q: How is automated resident communication software different from manual communication? A: Manual communication depends on staff sending updates one by one. Automated resident communication software helps teams schedule or trigger recurring messages and connect them with requests, packages, amenities, events, onboarding, services, documents, and daily operations. Q: Can automated resident communication software improve resident engagement? A: Yes. Automated resident communication software can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through more consistent communication. Q: How does ElevateOS support automated resident communication software? A: ElevateOS supports automated resident communication workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/bike-storage-management-for-apartments ### What Is Bike Storage Management for Apartments? Bike storage management for apartments is the process and software used to organize bike rooms, racks, and cages in apartment communities, including resident registration, space assignments, access, and clean-up of abandoned bikes. Q: What is bike storage management for apartments? A: Bike storage management for apartments is the process and software used to organize bike rooms, racks, and cages, including resident registration, space assignments, access, and clean-up of abandoned bikes. Q: Why should apartment residents register their bikes? A: Registration ties each bike to a current resident, which helps staff keep space available, identify abandoned bikes, and assist if a bike is lost. Q: How do apartments handle abandoned bikes? A: Many communities tag unregistered bikes, notify residents with a clear deadline, and then remove bikes that are still unclaimed according to community policy. Q: Can access to bike rooms be restricted? A: Yes. Communities can limit bike room access to authorized residents, often through their access control system. Q: How does ElevateOS support bike storage workflows? A: ElevateOS helps connect amenity-related tasks, resident requests, notifications, access-related workflows, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/digital-front-desk-for-apartments ### What Is a Digital Front Desk for Apartments? A digital front desk for apartments is software that helps apartment communities manage resident requests, package questions, visitor workflows, amenity support, services, announcements, staff tasks, move-in help, documents, access-related questions, and daily front desk operations through a connected resident app and management portal. Q: What is a digital front desk for apartments? A: A digital front desk for apartments is software that helps apartment communities manage resident requests, package questions, visitor workflows, amenity support, services, announcements, staff tasks, move-in help, documents, access-related questions, and daily front desk operations through a connected resident app and management portal. Q: What should a digital front desk include? A: It may include resident request tracking, package workflows, guest and visitor workflows, staff tasks, shift handoff notes, amenity support, service requests, resident communication, documents, and management portal visibility. Q: How is a digital front desk different from a traditional front desk? A: A traditional front desk often relies on in-person support, paper logs, notes, emails, and staff memory. A digital front desk centralizes requests, tasks, package issues, visitor details, resident updates, and shift handoffs in software. Q: Can a digital front desk improve resident experience? A: Yes. It can improve resident experience when better front desk visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make resident-facing workflows easier to access. Q: How does ElevateOS support digital front desk workflows? A: ElevateOS supports digital front desk workflows by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/digital-key-management-for-apartments ### What Is Digital Key Management for Apartments? Digital key management for apartments is the use of software to issue, update, share, and revoke mobile keys, fobs, and electronic access credentials for apartment units, building entrances, amenities, and shared spaces. Q: What is digital key management for apartments? A: Digital key management for apartments is the use of software to issue, update, share, and revoke mobile keys and electronic credentials for units, entrances, amenities, and shared spaces. Q: Do residents need a smartphone for digital keys? A: Mobile keys typically use a smartphone, but many systems also support fobs or cards as backup credentials. Q: Can digital keys be shared with guests? A: Yes. Many systems let residents or staff share time-limited access with guests and vendors. Q: What happens if a resident loses their phone? A: The credential can be revoked remotely and reissued on a new device without rekeying the lock. Q: How does ElevateOS support digital access? A: ElevateOS connects with supported access control partners so residents can use one branded Resident App for access-related workflows alongside amenities, packages, requests, and communication. https://www.elevateos.com/glossary/digital-move-in-checklist ### What Is a Digital Move-In Checklist? A digital move-in checklist is an online or app-based checklist that guides new apartment residents through the tasks they need to complete before move-in day. It can include document review, insurance reminders, service elevator booking, access setup, utility steps, app activation, amenity instructions, parking details, package information, and move-in communication. Q: What is a digital move-in checklist? A: A digital move-in checklist is an online or app-based checklist that guides new apartment residents through the tasks they need to complete before move-in day. Q: What should a digital move-in checklist include? A: A digital move-in checklist may include document review, insurance reminders, utility setup, service elevator booking, access setup, resident app activation, amenity instructions, package details, parking information, and move-in communication. Q: How is a digital move-in checklist different from a paper checklist? A: A paper checklist is usually static. A digital move-in checklist can support interactive tasks, reminders, links, app activation, staff visibility, progress tracking, and move-in communication. Q: Can a digital move-in checklist improve resident experience? A: Yes. A digital move-in checklist can improve resident experience by reducing confusion, organizing required steps, sending reminders, and helping residents feel prepared before move-in day. Q: What should property teams look for in a digital move-in checklist? A: Property teams should look for branded resident app connectivity, customizable checklist items, automated reminders, document access, service elevator booking, staff visibility, app activation, and management portal integration. https://www.elevateos.com/glossary/digital-resident-handbook ### What Is a Digital Resident Handbook? A digital resident handbook is an online resource that gives apartment residents convenient access to important community information, policies, move-in guidance, amenity rules, service details, maintenance instructions, contact information, building procedures, and other resident resources from one place. Q: What is a digital resident handbook? A: A digital resident handbook is an online resource that gives apartment residents convenient access to important community information, policies, move-in guidance, amenity rules, service details, maintenance instructions, contact information, building procedures, and other resident resources from one place. Q: What should be included in a digital resident handbook? A: A digital resident handbook may include move-in instructions, community policies, amenity information, parking rules, guest guidelines, maintenance procedures, emergency information, package instructions, service details, contact information, and other resident resources. Q: How is a digital resident handbook different from a printed handbook? A: A printed handbook is a physical document that may require reprinting when information changes. A digital resident handbook can be updated more easily and accessed through a connected digital experience. Q: Can a digital resident handbook reduce staff workload? A: Yes. Giving residents self-service access to commonly requested policies, procedures, contacts, amenity details, service information, and community resources can reduce repetitive questions and manual information sharing. Q: How does ElevateOS support digital resident handbooks? A: ElevateOS supports digital resident resources by connecting a branded resident app, management portal, resident communication, documents, packages, amenities, services, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/guest-parking-management-software-for-apartments ### What Is Guest Parking Management Software for Apartments? Guest parking management software for apartments is a digital tool that helps apartment communities authorize, track, and enforce visitor parking by issuing time-limited guest passes tied to vehicles, units, and parking rules. Q: What is guest parking management software for apartments? A: Guest parking management software for apartments is a digital tool that helps communities authorize, track, and enforce visitor parking with time-limited passes tied to vehicles and units. Q: How do residents create guest parking passes? A: Residents typically enter the guest's vehicle details and visit dates through an app or portal to generate a pass. Q: Can communities limit guest parking? A: Yes. Many tools let communities set limits on pass duration, frequency, and the number of passes per unit. Q: How is guest parking verified? A: Staff or enforcement partners can look up a vehicle's plate or pass to confirm it is authorized. Q: How does ElevateOS support guest workflows? A: ElevateOS helps connect guest-related workflows with notifications, access-related tasks, amenities, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/maintenance-communication-software-for-apartments ### What Is Maintenance Communication Software for Apartments? Maintenance communication software for apartments is a digital system that helps residents, property teams, and maintenance staff share updates, request information, coordinate repairs, document maintenance activity, and communicate about service needs through one connected workflow. Q: What is maintenance communication software for apartments? A: Maintenance communication software for apartments is a digital system that helps residents, property teams, and maintenance staff share updates, request information, coordinate repairs, document maintenance activity, and communicate about service needs through one connected workflow. Q: What can residents communicate through maintenance software? A: Residents may be able to share issue details, photos, access information, scheduling questions, maintenance concerns, and follow-up questions while receiving updates about service progress and completion. Q: How is maintenance communication software different from phone calls and email? A: Phone calls and email can spread maintenance conversations across separate channels. Maintenance communication software can keep request details, messages, photos, updates, and service information more closely connected to the maintenance workflow. Q: Can maintenance communication software support preventive maintenance? A: Yes. Property teams can use connected communication workflows to notify residents about preventive maintenance, inspections, scheduled access, recurring service, and related follow-up. Q: How does ElevateOS support apartment maintenance communication? A: ElevateOS helps connect resident communication with maintenance requests, inspections, documents, onboarding, management workflows, resident apps, and broader apartment property operations. https://www.elevateos.com/glossary/multifamily-communication-automation ### What Is Multifamily Communication Automation? Multifamily communication automation is the use of software to send timely resident, staff, and community messages, reminders, alerts, confirmations, and follow-up communication based on common apartment property workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, inspections, and daily operations. Q: What is multifamily communication automation? A: Multifamily communication automation is the use of software to send timely resident, staff, and community messages, reminders, alerts, confirmations, and follow-up communication based on common apartment property workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, inspections, and daily operations. Q: What should multifamily communication automation include? A: It may include automated announcements, targeted resident messaging, staff notifications, maintenance updates, request follow-up, package reminders, amenity messages, event reminders, move-in communication, urgent alerts, management portal visibility, and resident app workflows. Q: How is multifamily communication automation different from manual communication? A: Manual communication depends on staff sending updates one by one. Multifamily communication automation helps teams schedule or trigger recurring messages and connect them with requests, packages, amenities, events, onboarding, services, documents, staff tasks, and daily operations. Q: Can multifamily communication automation improve resident engagement? A: Yes. Multifamily communication automation can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through more consistent communication. Q: How does ElevateOS support multifamily communication automation? A: ElevateOS supports multifamily communication automation workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-community-announcement-software ### What Is Multifamily Community Announcement Software? Multifamily community announcement software is technology that helps apartment operators create, send, manage, and track resident announcements across communities, buildings, resident groups, events, maintenance updates, amenity reminders, package alerts, service messages, policy notices, emergency updates, and engagement workflows. Q: What is multifamily community announcement software? A: Multifamily community announcement software is technology that helps apartment operators create, send, manage, and track resident announcements across communities, buildings, resident groups, events, maintenance updates, amenity reminders, package alerts, service messages, policy notices, emergency updates, and engagement workflows. Q: What should multifamily community announcement software include? A: It may include resident app announcements, targeted communication, property-level messaging, portfolio-wide announcements, maintenance notices, amenity updates, package reminders, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is community announcement software different from manual resident notices? A: Manual resident notices often rely on paper flyers, emails, signs, calls, and staff memory. Multifamily community announcement software centralizes communication so teams can manage resident updates alongside events, amenities, requests, packages, services, documents, and daily operations. Q: Can multifamily community announcement software improve resident engagement? A: Yes. Multifamily community announcement software can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support multifamily community announcement software? A: ElevateOS supports multifamily community announcement workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-community-engagement-software ### What Is Multifamily Community Engagement Software? Multifamily community engagement software is technology that helps apartment operators connect residents with events, amenities, announcements, services, perks, packages, requests, documents, onboarding resources, and community updates across one property or an entire portfolio. Q: What is multifamily community engagement software? A: Multifamily community engagement software is technology that helps apartment operators connect residents with events, amenities, announcements, services, perks, packages, requests, documents, onboarding resources, and community updates across one property or an entire portfolio. Q: What features should multifamily community engagement software include? A: Common features include resident events, RSVP workflows, amenity reservations, resident communication, services and perks, social or community feed updates, package information, request workflows, documents, portfolio visibility, and management portal integration. Q: How is community engagement software different from a resident portal? A: A resident portal often focuses on account tasks such as payments, documents, and basic requests. Community engagement software focuses on participation, communication, events, amenities, services, perks, and daily resident experience. Q: Can multifamily community engagement software improve resident retention? A: Yes. Multifamily community engagement software can support retention by helping residents feel more connected, informed, and involved in the community through events, services, amenities, communication, and resident experience workflows. Q: What should teams look for in multifamily community engagement software? A: Teams should look for branded resident app experience, events and RSVP workflows, amenity and service integration, resident notifications, engagement visibility, communication tools, portfolio reporting, and management portal integration. https://www.elevateos.com/glossary/multifamily-credential-management-software ### What Is Multifamily Credential Management Software? Multifamily credential management software is a digital system that helps apartment operators issue, assign, update, and revoke the access credentials residents, staff, guests, and vendors use to enter buildings, units, amenities, and shared spaces across communities and portfolios. Q: What is multifamily credential management software? A: Multifamily credential management software is a digital system that helps apartment operators issue, assign, update, and revoke access credentials for residents, staff, guests, and vendors. Q: What types of credentials can be managed? A: Depending on the systems in place, credentials can include mobile keys, fobs, key cards, PIN codes, and physical keys. Q: How does credential management help at move-out? A: It helps teams revoke every credential tied to a resident so former residents no longer have access. Q: Is credential management the same as access control? A: Access control is the hardware and system that grants entry. Credential management focuses on administering who holds which credentials and what they can open. Q: How does ElevateOS support access credential workflows? A: ElevateOS helps connect access-related workflows with onboarding, move-outs, guests, vendors, and resident communication through its Management Portal, Resident App, and supported access integrations. https://www.elevateos.com/glossary/multifamily-delivery-management-software ### What Is Multifamily Delivery Management Software? Multifamily delivery management software is technology that helps apartment operators manage package deliveries, food deliveries, large-item deliveries, vendor drop-offs, package room workflows, resident notifications, pickup instructions, delivery access, staff visibility, and delivery-related resident communication across one community or an entire portfolio. Q: What is multifamily delivery management software? A: Multifamily delivery management software is technology that helps apartment operators manage package deliveries, food deliveries, large-item deliveries, vendor drop-offs, package room workflows, resident notifications, pickup instructions, delivery access, staff visibility, and delivery-related communication. Q: What features should multifamily delivery management software include? A: Common features include package intake tracking, resident delivery notifications, package room workflows, pickup instructions, access and delivery instructions, audits and reporting, package locker support, and management portal visibility. Q: How is multifamily delivery management software different from manual delivery workflows? A: Manual delivery workflows often rely on paper logs, spreadsheets, calls, emails, lobby notices, or front desk reminders. Multifamily delivery management software centralizes delivery status, resident notifications, pickup instructions, reminders, audits, and staff visibility. Q: Can delivery management software improve resident experience? A: Yes. Delivery management software can improve resident experience by helping residents know when deliveries arrive, where to pick them up, when action is needed, and how to get delivery support. Q: What should teams look for in multifamily delivery management software? A: Teams should look for branded resident app connectivity, package notifications, reminders, package room workflows, delivery access support, package audits, pickup instructions, staff visibility, and management portal integration. https://www.elevateos.com/glossary/multifamily-document-management-software ### What Is Multifamily Document Management Software? Multifamily document management software is a centralized digital system that helps apartment property teams organize, store, access, share, and manage resident documents, community policies, move-in materials, forms, notices, operational files, amenity information, service instructions, and other property documents from one place. Q: What is multifamily document management software? A: Multifamily document management software is a centralized digital system that helps apartment property teams organize, store, access, share, and manage resident documents, community policies, move-in materials, forms, operational files, and other property information from one place. Q: What should multifamily document management software include? A: It may include resident forms, community policies, move-in information, onboarding resources, notices, amenity guidelines, service instructions, inspection documents, maintenance information, and operational resources. Q: How is document management software different from manual document storage? A: Manual document storage often requires teams to search through separate folders, drives, inboxes, paper files, and property systems. Document management software centralizes key information so teams can locate and maintain documents more efficiently. Q: Can multifamily document management software improve resident experience? A: Yes. It can improve resident experience when better document access helps teams provide clearer information, reduce repeated requests, improve onboarding, and make community resources easier to access. Q: How does ElevateOS support multifamily document management? A: ElevateOS supports multifamily document workflows by connecting a branded resident app, management portal, resident communication, documents, packages, amenities, services, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/multifamily-elevator-reservation-software ### What Is Multifamily Elevator Reservation Software? Multifamily elevator reservation software is a digital scheduling tool that helps apartment buildings manage requests to reserve a service or freight elevator for move-ins, move-outs, and large deliveries, with approvals, time slots, and building rules applied automatically. Q: What is multifamily elevator reservation software? A: Multifamily elevator reservation software is a digital scheduling tool that helps apartment buildings manage service elevator bookings for moves and deliveries with time slots, rules, and approvals. Q: Who uses elevator reservation software? A: Property managers, front desk teams, and residents in mid-rise and high-rise apartment buildings typically use it to plan moves, deliveries, and contractor work. Q: Can buildings set rules for elevator bookings? A: Yes. Many tools let teams set allowed hours, slot lengths, advance notice requirements, and blackout dates. Q: Does elevator reservation software help prevent double bookings? A: Yes. A shared calendar shows reserved time so staff and residents can see conflicts before a booking is confirmed. Q: How does ElevateOS support building workflows? A: ElevateOS helps connect reservations, resident requests, notifications, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/multifamily-ev-charging-management-software ### What Is Multifamily EV Charging Management Software? Multifamily EV charging management software is a digital system that helps apartment operators manage electric vehicle charging stations across communities, including access, scheduling, usage tracking, billing, and resident communication. Q: What is multifamily EV charging management software? A: Multifamily EV charging management software is a digital system that helps apartment operators manage EV charging stations, including access, scheduling, usage tracking, billing, and resident communication. Q: How do apartments bill residents for EV charging? A: Common approaches include per-session fees, per-kWh pricing, or a flat amenity fee, depending on the charging hardware and software in use. Q: Can residents reserve EV chargers? A: Many EV charging platforms support reservations or scheduled charging windows to share limited chargers fairly. Q: How do communities keep chargers from being blocked? A: Session time limits, idle fees, and resident notifications encourage drivers to move vehicles once charging is complete. Q: How does ElevateOS support resident amenity workflows? A: ElevateOS helps connect amenities, reservations, access-related workflows, and community notices through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/multifamily-event-management-software ### What Is Multifamily Event Management Software? Multifamily event management software is technology that helps apartment operators plan, promote, manage, and track resident events across one community or an entire portfolio. It can support event calendars, RSVPs, attendance tracking, resident notifications, capacity limits, guest rules, staff visibility, event details, post-event follow-up, and resident engagement reporting. Q: What is multifamily event management software? A: Multifamily event management software is technology that helps apartment operators plan, promote, manage, and track resident events across one community or an entire portfolio. Q: What features should multifamily event management software include? A: Common features include event calendars, RSVP management, resident notifications, attendance tracking, portfolio visibility, event details, capacity limits, post-event follow-up, resident app connectivity, and management portal visibility. Q: How is multifamily event management software different from manual event planning? A: Manual event planning often relies on flyers, emails, spreadsheets, and one-off reminders. Multifamily event management software centralizes event promotion, RSVPs, reminders, details, attendance, and engagement visibility across communities. Q: Can multifamily event management software improve resident engagement? A: Yes. Multifamily event management software can improve resident engagement by making events easier to discover, RSVP for, attend, and follow up on through one branded resident app. Q: What should teams look for in multifamily event management software? A: Teams should look for branded resident app connectivity, event calendars, RSVP management, resident notifications, attendance tracking, event details, capacity management, portfolio visibility, and management portal integration. https://www.elevateos.com/glossary/multifamily-front-desk-software ### What Is Multifamily Front Desk Software? Multifamily front desk software is technology that helps apartment front desk, concierge, leasing, and property teams manage resident requests, visitor workflows, packages, amenities, services, announcements, staff tasks, move-ins, documents, access-related questions, and daily community operations from one connected system. Q: What is multifamily front desk software? A: Multifamily front desk software is technology that helps apartment front desk, concierge, leasing, and property teams manage resident requests, visitor workflows, packages, amenities, services, announcements, staff tasks, move-ins, documents, access-related questions, and daily community operations from one connected system. Q: What should multifamily front desk software include? A: It may include resident request tracking, package workflows, guest and visitor workflows, staff tasks, shift handoff notes, amenity support, service requests, resident communication, documents, and management portal visibility. Q: How is front desk software different from manual tracking? A: Manual tracking often relies on paper logs, sticky notes, emails, spreadsheets, and staff memory. Front desk software centralizes requests, tasks, notes, package issues, visitor details, resident updates, and shift handoffs. Q: Can multifamily front desk software improve resident experience? A: Yes. It can improve resident experience when better front desk visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make resident-facing workflows easier to manage. Q: How does ElevateOS support multifamily front desk software? A: ElevateOS supports multifamily front desk workflows by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-guest-management-software ### What Is Multifamily Guest Management Software? Multifamily guest management software is technology that helps apartment operators manage resident guests, visitor instructions, guest access, vendor visits, service providers, delivery access, amenity guests, resident approvals, front desk workflows, notifications, access control integrations, and staff visibility across one property or an entire portfolio. Q: What is multifamily guest management software? A: Multifamily guest management software is technology that helps apartment operators manage resident guests, visitor instructions, guest access, vendor visits, service providers, delivery access, amenity guests, resident approvals, notifications, and staff visibility. Q: What features should multifamily guest management software include? A: Common features include guest invitations, resident notifications, access control integrations, vendor and service provider workflows, amenity guest workflows, front desk visibility, visitor instructions, guest notes, and management portal tools. Q: How is guest management software different from manual guest logs? A: Manual guest logs rely on paper logs, calls, front desk notes, or one-off instructions. Guest management software centralizes guest records, instructions, resident notifications, access workflows, vendor coordination, and staff visibility. Q: Can multifamily guest management software improve resident experience? A: Yes. Multifamily guest management software can improve resident experience by making it easier to manage guests, service providers, deliveries, arrival notices, visitor instructions, amenity guests, and access-related communication. Q: What should teams look for in multifamily guest management software? A: Teams should look for branded resident app connectivity, access control integrations, vendor and service provider workflows, resident notifications, staff visibility, amenity guest support, guest instructions, and management portal integration. https://www.elevateos.com/glossary/multifamily-inspection-software ### What Is Multifamily Inspection Software? Multifamily inspection software is a digital system that helps apartment property teams plan, perform, document, track, and manage inspections for units, common areas, amenities, maintenance needs, move-ins, move-outs, preventive maintenance, and other property operations from one connected platform. Q: What is multifamily inspection software? A: Multifamily inspection software is a digital system that helps apartment property teams plan, perform, document, track, and manage inspections for units, common areas, amenities, maintenance needs, move-ins, move-outs, preventive maintenance, and other property operations. Q: What types of inspections can multifamily software support? A: Multifamily inspection software may support move-in inspections, move-out inspections, unit condition checks, common-area inspections, amenity inspections, preventive maintenance inspections, turnover inspections, and other property-specific workflows. Q: How is inspection software different from paper inspection forms? A: Paper inspection forms require staff to manually record and organize findings. Multifamily inspection software can centralize checklists, photos, notes, inspection results, and supporting documentation in a digital workflow. Q: Can multifamily inspection software support preventive maintenance? A: Yes. Multifamily inspection software can support recurring preventive maintenance inspections that help property teams document conditions, identify issues, and organize follow-up. Q: How does ElevateOS support multifamily inspections? A: ElevateOS supports digital move-in, move-out, and preventive maintenance inspections while connecting inspection workflows with resident communication, maintenance, documents, onboarding, requests, and broader property operations. https://www.elevateos.com/glossary/multifamily-key-management-software ### What Is Multifamily Key Management Software? Multifamily key management software is a digital system that helps apartment operators track, assign, and control physical keys, fobs, and digital credentials for units, amenities, and back-of-house areas across communities and portfolios. Q: What is multifamily key management software? A: Multifamily key management software is a digital system that helps apartment operators track, assign, and control physical keys, fobs, and digital credentials across units, amenities, and service areas. Q: Why is key management important for apartments? A: Untracked keys create security risk and lead to costly rekeying. Key management adds accountability for who holds each key and when it was issued or returned. Q: Can key management software handle digital keys? A: Many tools manage physical keys alongside fobs and mobile credentials, depending on the access control systems in place. Q: How does key management help with move-outs? A: It records which keys and fobs a resident received so staff can confirm everything is returned and deactivate credentials at move-out. Q: How does ElevateOS support key and access workflows? A: ElevateOS helps connect access-related workflows with onboarding, move-outs, maintenance, vendors, and resident communication through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/multifamily-knowledge-base-software ### What Is Multifamily Knowledge Base Software? Multifamily knowledge base software is a digital resource center that helps apartment operators organize resident-facing and staff-facing information, FAQs, policies, instructions, documents, amenity details, package guidance, move-in resources, service information, access instructions, and support content across one or many communities. Q: What is multifamily knowledge base software? A: Multifamily knowledge base software is a digital resource center that helps apartment operators organize resident-facing and staff-facing information, FAQs, policies, instructions, documents, amenity details, package guidance, move-in resources, service information, access instructions, and support content across one or many communities. Q: What should multifamily knowledge base software include? A: It may include resident FAQs, staff resources, community documents, policies, move-in resources, package guidance, amenity instructions, maintenance support content, guest and access information, service resources, emergency procedures, portfolio controls, and management portal tools. Q: How is multifamily knowledge base software different from manual support content? A: Manual support content often lives across emails, PDFs, signs, staff notes, and one-off conversations. Multifamily knowledge base software centralizes answers, documents, policies, and instructions so residents and teams can access information more easily across communities. Q: Can multifamily knowledge base software reduce support requests? A: Yes. Multifamily knowledge base software can reduce repetitive support requests by helping residents find answers about packages, amenities, maintenance, documents, policies, move-ins, access, guests, services, and community operations without contacting staff for every question. Q: How does ElevateOS support multifamily knowledge base software? A: ElevateOS supports multifamily knowledge base workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-lease-renewal-software ### What Is Multifamily Lease Renewal Software? Multifamily lease renewal software is technology that helps apartment operators manage renewal readiness, resident communication, satisfaction signals, service recovery, feedback, resident requests, packages, amenities, events, documents, staff tasks, resident engagement, and renewal-related workflows in one connected platform. Q: What is multifamily lease renewal software? A: Multifamily lease renewal software is technology that helps apartment operators manage renewal readiness, resident communication, satisfaction signals, service recovery, feedback, resident requests, packages, amenities, events, documents, staff tasks, resident engagement, and renewal-related workflows in one connected platform. Q: What should multifamily lease renewal software include? A: It may include renewal readiness visibility, resident satisfaction signals, request tracking, service recovery workflows, feedback tracking, resident communication, engagement tools, package and amenity context, document access, and management portal visibility. Q: How is multifamily lease renewal software different from manual renewal tracking? A: Manual renewal tracking often focuses on lease dates and renewal notices. Multifamily lease renewal software connects renewal readiness with resident experience signals, service recovery, satisfaction risks, engagement, requests, and communication. Q: Can multifamily lease renewal software improve retention? A: Yes. Multifamily lease renewal software can support retention by helping teams identify friction earlier, respond faster, close the loop on concerns, improve communication, and reinforce community value before renewal decisions. Q: How does ElevateOS support multifamily lease renewal software? A: ElevateOS supports multifamily lease renewal workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-lifestyle-services-platform ### What Is a Multifamily Lifestyle Services Platform? A multifamily lifestyle services platform is software that helps apartment communities offer, manage, and promote resident lifestyle services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, local perks, package support, amenity help, guest coordination, events, resident communication, and community resources. Q: What is a multifamily lifestyle services platform? A: A multifamily lifestyle services platform is software that helps apartment communities offer, manage, and promote resident lifestyle services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, local perks, package support, amenity help, guest coordination, events, resident communication, and community resources. Q: What should a lifestyle services platform include? A: It may include personal service requests, a resident service marketplace, package support, amenity help, guest coordination, move-in support, local perks, resident communication, documents, event details, and management portal visibility. Q: How is a lifestyle services platform different from manual service coordination? A: Manual service coordination often relies on calls, emails, forms, and staff memory. A lifestyle services platform centralizes service discovery, resident requests, staff follow-up, resident updates, and service visibility in software. Q: Can a multifamily lifestyle services platform improve resident experience? A: Yes. A lifestyle services platform can improve resident experience by making services easier to discover and request, improving communication, reducing missed follow-up, and giving residents one place to access community support. Q: How does ElevateOS support multifamily lifestyle services platforms? A: ElevateOS supports multifamily lifestyle services platforms by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-maintenance-tracking-software ### What Is Multifamily Maintenance Tracking Software? Multifamily maintenance tracking software is a digital system that helps apartment property teams organize, monitor, document, and track maintenance requests, work activity, preventive maintenance, inspections, repairs, follow-up, and property maintenance history across units, buildings, amenities, and communities. Q: What is multifamily maintenance tracking software? A: Multifamily maintenance tracking software is a digital system that helps apartment property teams organize, monitor, document, and track maintenance requests, work activity, preventive maintenance, inspections, repairs, follow-up, and property maintenance history across units, buildings, amenities, and communities. Q: What can multifamily maintenance tracking software track? A: It may track resident maintenance requests, repair status, assigned work, preventive maintenance, inspection findings, turnover tasks, notes, photos, completion details, follow-up items, and maintenance history. Q: How is maintenance tracking software different from spreadsheets? A: Spreadsheets can record maintenance information, but they often require more manual updating and separate communication or documentation. Maintenance tracking software can centralize work status, notes, photos, repairs, inspections, and follow-up in a connected workflow. Q: Can multifamily maintenance tracking software support preventive maintenance? A: Yes. Maintenance tracking software can help teams monitor recurring preventive maintenance tasks, inspections, completion status, follow-up needs, and maintenance history alongside reactive repair work. Q: How does ElevateOS support multifamily maintenance tracking? A: ElevateOS helps connect resident requests, maintenance workflows, inspections, preventive maintenance, communication, documents, and broader apartment property operations through a connected platform. https://www.elevateos.com/glossary/multifamily-management-portal ### What Is a Multifamily Management Portal? A multifamily management portal is a staff-facing software hub that helps apartment property teams manage residents, requests, staff tasks, packages, amenities, services, move-ins, events, guest workflows, documents, communication, engagement, and daily operations from one connected system. Q: What is a multifamily management portal? A: A multifamily management portal is a staff-facing software hub that helps apartment property teams manage residents, requests, staff tasks, packages, amenities, services, move-ins, events, guest workflows, documents, communication, engagement, and daily operations from one connected system. Q: What should a multifamily management portal include? A: It may include resident request management, staff task management, communication tools, package workflows, amenity reservations, services, move-in onboarding, guest workflows, documents, event management, resident engagement, and operational visibility. Q: How is a management portal different from a resident app? A: A resident app is built for residents to submit requests, receive updates, book amenities, access documents, and engage with the community. A management portal is built for staff to manage the operational work behind those resident-facing experiences. Q: Can a multifamily management portal improve resident experience? A: Yes. It can improve resident experience when better staff visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and make common resident workflows easier to manage. Q: How does ElevateOS support multifamily management portals? A: ElevateOS supports multifamily management portals by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-mass-notification-software ### What Is Multifamily Mass Notification Software? Multifamily mass notification software is technology that helps apartment operators quickly send important resident communications across communities, buildings, groups, or resident segments for emergencies, outages, maintenance updates, package notices, amenity closures, access changes, event updates, service alerts, and daily operational communication. Q: What is multifamily mass notification software? A: Multifamily mass notification software is technology that helps apartment operators quickly send important resident communications across communities, buildings, groups, or resident segments for emergencies, outages, maintenance updates, package notices, amenity closures, access changes, event updates, service alerts, and daily operational communication. Q: What should multifamily mass notification software include? A: It may include resident app notifications, targeted alerts, emergency messages, maintenance notices, outage updates, package reminders, amenity closure notices, event updates, portfolio messaging, management portal visibility, and resident engagement workflows. Q: How is mass notification software different from manual resident alerts? A: Manual resident alerts often rely on emails, paper notices, signs, calls, text threads, and staff memory. Multifamily mass notification software centralizes notifications so teams can manage important resident updates alongside announcements, events, amenities, requests, packages, services, and daily operations. Q: Can multifamily mass notification software improve resident communication? A: Yes. Multifamily mass notification software can support communication by helping teams send timely updates, target the right resident groups, reduce scattered messages, and keep important operational notices connected to the resident experience. Q: How does ElevateOS support multifamily mass notification software? A: ElevateOS supports multifamily mass notification workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-move-in-inspection-software ### What Is Multifamily Move-In Inspection Software? Multifamily move-in inspection software is a digital system that helps apartment property teams inspect and document unit condition before or during resident move-in, capture photos and notes, record existing issues, verify move-in readiness, and manage inspection records as part of the broader onboarding and property operations workflow. Q: What is multifamily move-in inspection software? A: Multifamily move-in inspection software is a digital system that helps apartment property teams inspect and document unit condition before or during resident move-in, capture photos and notes, record existing issues, verify move-in readiness, and manage inspection records as part of the onboarding process. Q: What should a move-in inspection document? A: A move-in inspection may document room conditions, walls, flooring, appliances, fixtures, plumbing, lighting, safety items, cleanliness, existing damage, maintenance needs, photos, notes, and other unit readiness information. Q: How is move-in inspection software different from paper inspection forms? A: Paper inspection forms require staff to manually record and organize unit condition information. Move-in inspection software can centralize digital checklists, photos, notes, existing issues, readiness details, and inspection records in one workflow. Q: Can move-in inspection software support resident onboarding? A: Yes. Move-in inspection software can support onboarding by connecting unit readiness and starting-condition documentation with move-in checklists, maintenance follow-up, documents, communication, and other resident onboarding steps. Q: How does ElevateOS support multifamily move-in inspections? A: ElevateOS supports digital move-in inspections while connecting inspection workflows with resident onboarding, maintenance, documents, communication, requests, access workflows, and broader apartment property operations. https://www.elevateos.com/glossary/multifamily-move-in-software ### What Is Multifamily Move-In Software? Multifamily move-in software is technology that helps apartment operators manage resident move-ins across one community or an entire portfolio. It can support move-in checklists, document reminders, service elevator booking, access setup, insurance tasks, resident app activation, amenity instructions, service scheduling, resident communication, and onboarding workflows. Q: What is multifamily move-in software? A: Multifamily move-in software is technology that helps apartment operators manage resident move-ins with checklists, reminders, documents, instructions, app activation, service booking, staff visibility, and resident communication. Q: What features should multifamily move-in software include? A: Common features include move-in checklists, document access, service elevator booking, automated reminders, resident app activation, access setup, service scheduling, communication tools, portfolio visibility, and management portal reporting. Q: How is multifamily move-in software different from a move-in checklist? A: A move-in checklist is usually a static list of tasks. Multifamily move-in software turns that list into a guided digital workflow with reminders, documents, progress tracking, app activation, communication, service scheduling, and operational visibility. Q: Can multifamily move-in software improve resident experience? A: Yes. Multifamily move-in software can improve resident experience by reducing confusion, organizing move-in steps, sending reminders, improving communication, and helping residents feel prepared before move-in day. Q: What should teams look for in multifamily move-in software? A: Teams should look for branded resident app connectivity, customizable move-in checklists, automated reminders, document access, service elevator booking, app activation, service and amenity introductions, portfolio visibility, and management portal integration. https://www.elevateos.com/glossary/multifamily-notificaiton-platform ### What Is a Multifamily Notification Platform? A multifamily notification platform is software that helps apartment operators send timely alerts, reminders, confirmations, emergency messages, and resident-specific updates across one or many communities. It can support package notifications, maintenance updates, amenity reminders, move-in instructions, event alerts, service messages, emergency notices, and community-wide announcements. Q: What is a multifamily notification platform? A: A multifamily notification platform is software that helps apartment operators send timely alerts, reminders, confirmations, emergency messages, and resident-specific updates across one or many communities. Q: What features should a multifamily notification platform include? A: Common features include push notifications, portfolio-wide messaging, automated reminders, package notifications, maintenance updates, emergency alerts, targeted delivery, message history, resident app connectivity, and management portal visibility. Q: How is a multifamily notification platform different from a communication platform? A: A multifamily notification platform focuses on alerts, reminders, confirmations, status updates, and urgent notices. A communication platform is broader and may include announcements, two-way messaging, resident engagement, message history, surveys, and communication strategy. Q: Can a multifamily notification platform improve resident experience? A: Yes. A multifamily notification platform can improve resident experience by reducing missed updates, sending timely reminders, keeping residents informed, and helping teams communicate before residents need to ask. Q: What should teams look for in a multifamily notification platform? A: Teams should look for branded resident app connectivity, automated reminders, targeted portfolio delivery, emergency alert support, package and maintenance notification workflows, message history, and management portal visibility. https://www.elevateos.com/glossary/multifamily-operations-dashboard ### What Is a Multifamily Operations Dashboard? A multifamily operations dashboard is a centralized digital view that helps apartment property teams monitor daily community activity, resident requests, maintenance follow-up, packages, amenities, move-ins, staff tasks, events, services, communication, guest workflows, documents, and operational performance from one place. Q: What is a multifamily operations dashboard? A: A multifamily operations dashboard is a centralized digital view that helps apartment property teams monitor daily community activity, resident requests, maintenance follow-up, packages, amenities, move-ins, staff tasks, events, services, communication, guest workflows, documents, and operational performance from one place. Q: What should a multifamily operations dashboard show? A: It may show resident requests, staff tasks, overdue items, package activity, amenity reservations, move-in workflows, maintenance follow-up, service requests, resident communication, events, documents, and operational trends. Q: How is an operations dashboard different from manual reporting? A: Manual reporting often requires teams to collect updates from separate tools and spreadsheets. An operations dashboard centralizes key activity so teams can monitor status, prioritize work, and reduce manual status chasing. Q: Can a multifamily operations dashboard improve resident experience? A: Yes. It can improve resident experience when better operational visibility helps teams respond faster, reduce missed follow-up, communicate more clearly, and resolve requests more consistently. Q: How does ElevateOS support multifamily operations dashboards? A: ElevateOS supports multifamily operations visibility by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-parking-management-software ### What Is Multifamily Parking Management Software? Multifamily parking management software is a digital system that helps apartment operators assign spaces, manage permits, register vehicles, handle guest parking, enforce rules, and track parking revenue across communities and portfolios. Q: What is multifamily parking management software? A: Multifamily parking management software is a digital system that helps apartment operators assign spaces, manage permits, register vehicles, handle guest parking, enforce rules, and track parking revenue. Q: Can parking software replace hang tags? A: Many systems use digital permits tied to license plates instead of physical hang tags. Q: How does parking software handle guest parking? A: Guest passes can be issued for specific dates and times, often requested by residents. Q: Can parking fees be billed to residents? A: Many systems track paid spaces and connect charges to resident accounts or billing systems. Q: How does ElevateOS support resident operations? A: ElevateOS helps connect resident-facing workflows like guests, amenities, access-related tasks, requests, and communication through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/multifamily-pet-management-software ### What Is Multifamily Pet Management Software? Multifamily pet management software is a digital system that helps apartment operators register resident pets, store pet records, apply pet policies, track pet fees, and manage pet-related communication across communities and portfolios. Q: What is multifamily pet management software? A: Multifamily pet management software is a digital system that helps apartment operators register pets, store pet records, apply pet policies, track pet fees, and manage pet-related communication. Q: What pet information do apartments usually collect? A: Common details include pet type, breed, weight, name, photo, vaccination records, licenses, and a signed pet agreement. Q: Can pet management software track pet fees? A: Many tools connect pet deposits, one-time fees, and monthly pet rent to resident accounts. Q: How does pet software help with complaints? A: Accurate pet records and incident logs help teams identify the pet involved and follow up consistently. Q: How does ElevateOS support pet-related workflows? A: ElevateOS helps connect resident documents, onboarding, amenities, requests, and community communication through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/multifamily-preventive-maintenance-software ### What Is Multifamily Preventive Maintenance Software? Multifamily preventive maintenance software is a digital system that helps apartment property teams schedule, track, document, and manage recurring maintenance tasks for units, equipment, amenities, building systems, common areas, and other property assets before problems become reactive repairs. Q: What is multifamily preventive maintenance software? A: Multifamily preventive maintenance software is a digital system that helps apartment property teams schedule, track, document, and manage recurring maintenance tasks for units, equipment, amenities, building systems, common areas, and other property assets before problems become reactive repairs. Q: What types of preventive maintenance can multifamily software support? A: Preventive maintenance software may support recurring HVAC service, in-unit inspections, equipment checks, amenity maintenance, common-area maintenance, seasonal property work, safety inspections, and other recurring maintenance activities. Q: How is preventive maintenance software different from reactive maintenance? A: Reactive maintenance responds after an issue occurs, while preventive maintenance software helps teams schedule recurring inspections and maintenance activities in advance and document whether planned work has been completed. Q: Can preventive maintenance software support apartment inspections? A: Yes. Preventive maintenance software can work with digital inspections and checklists to help teams review equipment, units, amenities, building systems, safety items, and other recurring property maintenance needs. Q: How does ElevateOS support multifamily preventive maintenance? A: ElevateOS supports preventive maintenance workflows by connecting digital inspections with maintenance activity, resident requests, communication, documents, management tools, and broader apartment property operations. https://www.elevateos.com/glossary/multifamily-reputation-management-software ### What Is Multifamily Reputation Management Software? Multifamily reputation management software is technology that helps apartment operators monitor, manage, and improve how residents and prospects perceive their communities by connecting resident feedback, review-related workflows, service recovery, communication, requests, packages, amenities, events, staff tasks, and resident experience operations in one system. Q: What is multifamily reputation management software? A: Multifamily reputation management software is technology that helps apartment operators monitor, manage, and improve how residents and prospects perceive their communities by connecting resident feedback, review-related workflows, service recovery, communication, requests, packages, amenities, events, staff tasks, and resident experience operations in one system. Q: What should multifamily reputation management software include? A: It may include resident feedback tracking, sentiment signals, review-related workflow support, service recovery workflows, resident communication, issue routing, follow-up ownership, experience trend visibility, management portal visibility, and resident experience reporting. Q: How is reputation management software different from manual reputation tracking? A: Manual reputation tracking often relies on reviews, emails, surveys, spreadsheets, calls, staff notes, and informal conversations. Reputation management software centralizes reputation signals, assigns follow-up, documents resolution, and helps teams identify recurring resident experience patterns. Q: Can multifamily reputation management software improve retention? A: Yes. Multifamily reputation management software can support retention by helping teams identify friction earlier, respond faster, close the loop on concerns, improve communication, and strengthen the resident experience before issues become renewal risks. Q: How does ElevateOS support multifamily reputation management software? A: ElevateOS supports multifamily reputation management workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-experience-software ### What Is Multifamily Resident Experience Software? Multifamily resident experience software is technology that helps apartment communities manage resident communication, requests, packages, amenities, services, events, onboarding, move-ins, guest workflows, documents, engagement, feedback, staff tasks, and daily resident-facing operations in one connected platform. Q: What is multifamily resident experience software? A: Multifamily resident experience software is technology that helps apartment communities manage resident communication, requests, packages, amenities, services, events, onboarding, move-ins, guest workflows, documents, engagement, feedback, staff tasks, and daily resident-facing operations in one connected platform. Q: What should multifamily resident experience software include? A: It may include a branded resident app, management portal, resident communication, request tracking, package workflows, amenity reservations, personal services, events, documents, onboarding, guest workflows, engagement tools, and operational reporting. Q: How is resident experience software different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. Multifamily resident experience software supports broader workflows such as communication, engagement, services, amenities, packages, onboarding, documents, events, guest coordination, and daily operations. Q: Can multifamily resident experience software improve retention? A: Yes. Multifamily resident experience software can support retention by improving communication, reducing friction, helping teams respond faster, promoting community engagement, and making services easier for residents to access. Q: How does ElevateOS support multifamily resident experience software? A: ElevateOS supports multifamily resident experience software by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-feedback-platform ### What Is a Multifamily Resident Feedback Platform? A multifamily resident feedback platform is software that helps apartment operators collect, organize, route, and act on resident feedback across communication, maintenance, packages, amenities, services, events, onboarding, guest workflows, staff support, satisfaction, engagement, and daily resident experience. Q: What is a multifamily resident feedback platform? A: A multifamily resident feedback platform is software that helps apartment operators collect, organize, route, and act on resident feedback across communication, maintenance, packages, amenities, services, events, onboarding, guest workflows, staff support, satisfaction, engagement, and daily resident experience. Q: What should a multifamily resident feedback platform include? A: It may include feedback intake, resident communication, issue routing, follow-up ownership, service recovery workflows, request tracking, package support, amenity feedback, event feedback, management portal visibility, and resident experience trend reporting. Q: How is a resident feedback platform different from manual feedback tracking? A: Manual feedback tracking often relies on emails, calls, reviews, notes, and spreadsheets. A resident feedback platform centralizes feedback, assigns follow-up, documents resolution, and helps teams identify recurring resident experience issues. Q: Can a multifamily resident feedback platform improve satisfaction? A: Yes. A multifamily resident feedback platform can support satisfaction by helping teams collect feedback, respond faster, close the loop on concerns, identify recurring friction, and improve communication across the resident experience. Q: How does ElevateOS support multifamily resident feedback platforms? A: ElevateOS supports multifamily resident feedback workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-journey-platform ### What Is a Multifamily Resident Journey Platform? A multifamily resident journey platform is software that helps apartment operators manage the full resident lifecycle, including move-in onboarding, resident communication, requests, packages, amenities, services, events, documents, guest workflows, engagement, feedback, renewal readiness, staff tasks, and daily community operations in one connected system. Q: What is a multifamily resident journey platform? A: A multifamily resident journey platform is software that helps apartment operators manage the full resident lifecycle, including move-in onboarding, resident communication, requests, packages, amenities, services, events, documents, guest workflows, engagement, feedback, renewal readiness, staff tasks, and daily community operations in one connected system. Q: What should a multifamily resident journey platform include? A: It may include a branded resident app, management portal, onboarding workflows, resident communication, request tracking, package workflows, amenity reservations, personal services, events, documents, guest workflows, engagement tools, feedback, and renewal support. Q: How is a resident journey platform different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. A resident journey platform supports broader lifecycle workflows such as onboarding, communication, engagement, services, amenities, packages, documents, events, guest coordination, feedback, and renewal readiness. Q: Can a multifamily resident journey platform improve retention? A: Yes. A multifamily resident journey platform can support retention by improving move-in experiences, communication, service visibility, engagement, feedback, support response, and renewal readiness. Q: How does ElevateOS support multifamily resident journey platforms? A: ElevateOS supports multifamily resident journey platforms by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-loyalty-software ### What Is Multifamily Resident Loyalty Software? Multifamily resident loyalty software is technology that helps apartment operators strengthen resident loyalty by connecting resident engagement, communication, satisfaction signals, service recovery, feedback, requests, packages, amenities, events, services, documents, staff tasks, and renewal-supporting workflows in one connected platform. Q: What is multifamily resident loyalty software? A: Multifamily resident loyalty software is technology that helps apartment operators strengthen resident loyalty by connecting resident engagement, communication, satisfaction signals, service recovery, feedback, requests, packages, amenities, events, services, documents, staff tasks, and renewal-supporting workflows in one connected platform. Q: What should multifamily resident loyalty software include? A: It may include resident engagement signals, resident communication, feedback tracking, service recovery workflows, request tracking, amenity promotion, event communication, package support, resident service visibility, management portal visibility, and retention readiness workflows. Q: How is resident loyalty software different from basic resident rewards? A: Basic resident rewards usually focus on perks, discounts, or points. Multifamily resident loyalty software connects loyalty with the resident experience, including communication, engagement, service recovery, satisfaction, requests, amenities, services, and renewal readiness. Q: Can multifamily resident loyalty software improve retention? A: Yes. Multifamily resident loyalty software can support retention by helping teams improve engagement, communicate more effectively, promote community value, close the loop on concerns, and strengthen the resident experience before renewal decisions. Q: How does ElevateOS support multifamily resident loyalty software? A: ElevateOS supports multifamily resident loyalty workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-referral-platform ### What Is a Multifamily Resident Referral Platform? A multifamily resident referral platform is software that helps apartment operators encourage, track, and manage resident referrals across one community or a portfolio by connecting resident communication, engagement, referral promotion, leasing follow-up, staff tasks, feedback, service recovery, resident loyalty, and community experience workflows in one connected system. Q: What is a multifamily resident referral platform? A: A multifamily resident referral platform is software that helps apartment operators encourage, track, and manage resident referrals across one community or a portfolio by connecting resident communication, engagement, referral promotion, leasing follow-up, staff tasks, feedback, service recovery, resident loyalty, and community experience workflows in one connected system. Q: What should a multifamily resident referral platform include? A: It may include referral program communication, resident referral intake, leasing follow-up workflows, resident engagement context, community value promotion, portfolio visibility, management portal workflows, and resident app communication. Q: How is a resident referral platform different from manual referral tracking? A: Manual referral tracking often relies on emails, forms, calls, spreadsheets, and staff memory. A resident referral platform centralizes referral promotion, intake, follow-up, resident communication, engagement context, and staff task tracking. Q: Can a multifamily resident referral platform improve engagement? A: Yes. A multifamily resident referral platform can support engagement by helping teams promote community value, communicate referral opportunities, recognize resident participation, and connect referral workflows with loyalty and retention efforts. Q: How does ElevateOS support multifamily resident referral platforms? A: ElevateOS supports multifamily resident referral workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-request-management-software ### What Is Multifamily Resident Request Management Software? Multifamily resident request management software is technology that helps apartment communities receive, organize, route, track, and resolve resident requests across maintenance, services, packages, amenities, guest workflows, move-in support, documents, access-related questions, communication, and daily operations. Q: What is multifamily resident request management software? A: Multifamily resident request management software is technology that helps apartment communities receive, organize, route, track, and resolve resident requests across maintenance, services, packages, amenities, guest workflows, move-in support, documents, communication, and daily operations. Q: What types of requests can resident request management software handle? A: It can support maintenance requests, package questions, service requests, amenity assistance, move-in support, guest coordination, document questions, access-related workflows, general resident support, and service recovery follow-up. Q: How is resident request management software different from manual request tracking? A: Manual request tracking often relies on calls, emails, notes, and spreadsheets. Resident request management software centralizes request intake, routing, status updates, resident communication, and team visibility. Q: Can resident request management software improve resident experience? A: Yes. It can improve resident experience by giving residents one clear place to submit requests and receive updates, while helping teams respond more consistently. Q: How does ElevateOS support resident request management? A: ElevateOS supports resident request management by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-satisfaction-platform ### What Is a Multifamily Resident Satisfaction Platform? A multifamily resident satisfaction platform is software that helps apartment operators improve resident satisfaction by connecting communication, requests, feedback, packages, amenities, services, events, onboarding, documents, guest workflows, staff tasks, resident engagement, and service recovery in one connected system. Q: What is a multifamily resident satisfaction platform? A: A multifamily resident satisfaction platform is software that helps apartment operators improve resident satisfaction by connecting communication, requests, feedback, packages, amenities, services, events, onboarding, documents, guest workflows, staff tasks, resident engagement, and service recovery in one connected system. Q: What should a multifamily resident satisfaction platform include? A: It may include a branded resident app, management portal, resident communication, request tracking, feedback workflows, package support, amenity reservations, personal services, events, documents, onboarding, guest workflows, engagement tools, and service recovery workflows. Q: How is a resident satisfaction platform different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. A resident satisfaction platform supports broader workflows such as communication, feedback, issue resolution, engagement, services, amenities, packages, documents, events, guest coordination, and daily operations. Q: Can a multifamily resident satisfaction platform improve retention? A: Yes. A multifamily resident satisfaction platform can support retention by improving communication, reducing friction, helping teams respond faster, supporting service recovery, promoting community engagement, and making services easier for residents to access. Q: How does ElevateOS support multifamily resident satisfaction platforms? A: ElevateOS supports multifamily resident satisfaction platforms by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-resident-services-app ### What Is a Multifamily Resident Services App? A multifamily resident services app is a mobile or web app that helps apartment residents discover, request, schedule, and manage services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, package support, amenity help, guest coordination, resident communication, documents, events, and general community support. Q: What is a multifamily resident services app? A: A multifamily resident services app is a mobile or web app that helps apartment residents discover, request, schedule, and manage services such as housekeeping, pet care, move-in help, TV mounting, furniture assembly, package support, amenity help, guest coordination, communication, documents, events, and community support. Q: What should a multifamily resident services app include? A: It may include personal service requests, package support, amenity help, guest coordination, move-in support, local perks, resident communication, documents, staff tasks, event details, and management portal visibility. Q: How is a resident services app different from a basic resident portal? A: A basic resident portal often focuses on account tasks. A resident services app supports broader convenience workflows such as personal services, packages, amenities, guest coordination, local perks, support, and resident communication. Q: Can a multifamily resident services app improve resident experience? A: Yes. A resident services app can improve resident experience by making services easier to request, improving communication, reducing missed follow-up, and giving residents one place to access community support. Q: How does ElevateOS support multifamily resident services apps? A: ElevateOS supports multifamily resident services apps by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-storage-management-software ### What Is Multifamily Storage Management Software? Multifamily storage management software is a digital tool that helps apartment operators track, assign, and manage resident storage units, cages, and lockers across one or more communities, including availability, assignments, access, and related requests. Q: What is multifamily storage management software? A: Multifamily storage management software is a digital tool that helps apartment operators track, assign, and manage resident storage units, cages, and lockers, including availability, assignments, and related requests. Q: What types of storage can it manage? A: It can typically be used for storage units, storage cages, lockers, and other on-site storage spaces that are assigned to residents. Q: How does storage management software help with move-outs? A: It helps teams release storage spaces and update assignment records when residents move out, so inventory stays accurate for the next resident. Q: Can storage management software handle waitlists? A: Many tools let teams maintain a storage waitlist and contact the next resident when a space becomes available. Q: How does ElevateOS support storage-related workflows? A: ElevateOS helps connect resident requests, notifications, access-related workflows, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/multifamily-task-management-software ### What Is Multifamily Task Management Software? Multifamily task management software is technology that helps apartment property teams organize, assign, track, and complete daily operational tasks across resident requests, maintenance follow-up, packages, amenities, move-ins, guest workflows, services, communication, documents, inspections, events, and community operations. Q: What is multifamily task management software? A: Multifamily task management software is technology that helps apartment property teams organize, assign, track, and complete daily operational tasks across resident requests, maintenance follow-up, packages, amenities, move-ins, guest workflows, services, communication, documents, inspections, events, and community operations. Q: What tasks can multifamily task management software handle? A: It can support resident request follow-up, maintenance coordination, package issues, amenity setup, move-in checklists, guest workflows, inspections, event tasks, service requests, document follow-up, and daily staff responsibilities. Q: How is task management software different from manual task tracking? A: Manual task tracking often relies on notes, spreadsheets, calls, emails, and individual memory. Task management software centralizes task creation, ownership, priorities, due dates, status tracking, reminders, and completion visibility. Q: Can multifamily task management software improve resident experience? A: Yes. It can improve resident experience when internal staff tasks are connected to resident requests, support workflows, updates, service follow-up, and operational accountability. Q: How does ElevateOS support multifamily task management? A: ElevateOS supports multifamily task management by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/multifamily-text-messaging-software ### What Is Multifamily Text Messaging Software? Multifamily text messaging software is technology that helps apartment operators send, manage, and organize resident text communications for announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, move-in communication, urgent alerts, and daily resident support workflows. Q: What is multifamily text messaging software? A: Multifamily text messaging software is technology that helps apartment operators send, manage, and organize resident text communications for announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, move-in communication, urgent alerts, and daily resident support workflows. Q: What should multifamily text messaging software include? A: It may include resident text updates, targeted communication, announcements, maintenance notices, package reminders, amenity updates, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is multifamily text messaging software different from manual resident texting? A: Manual resident texting often relies on staff phones, individual message threads, spreadsheets, and memory. Multifamily text messaging software centralizes resident messages so teams can manage communication alongside events, amenities, requests, packages, services, documents, and daily operations. Q: Can multifamily text messaging software improve resident engagement? A: Yes. Multifamily text messaging software can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support multifamily text messaging software? A: ElevateOS supports multifamily text messaging workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/multifamily-vendor-access-management-software ### What Is Multifamily Vendor Access Management Software? Multifamily vendor access management software is a digital system that helps apartment operators control, schedule, document, and monitor when outside vendors, contractors, and service providers can enter buildings, units, amenities, and back-of-house areas across communities and portfolios. Q: What is multifamily vendor access management software? A: Multifamily vendor access management software is a digital system that helps apartment operators control, schedule, document, and monitor when outside vendors and contractors can enter buildings, units, amenities, and service areas. Q: How is vendor access different from guest access? A: Guest access is typically initiated by residents for visitors. Vendor access is managed by property teams for contractors and service providers performing work, often tied to maintenance requests, inspections, or projects. Q: Does vendor access management replace physical keys? A: It can reduce reliance on physical keys and shared codes by supporting time-limited, area-specific access, depending on the access control hardware a community uses. Q: Can residents be notified before a vendor enters their unit? A: Yes. Many vendor access workflows include resident notifications so residents know when a vendor is scheduled to enter and why. Q: How does ElevateOS support vendor access workflows? A: ElevateOS helps connect vendor-supported maintenance, access-related workflows, resident communication, documents, and property operations through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/multifamily-virtual-concierge-software ### What Is Multifamily Virtual Concierge Software? Multifamily virtual concierge software is technology that helps apartment communities manage resident service requests, package questions, guest coordination, amenity support, personal services, move-in help, resident communication, documents, events, staff tasks, and daily concierge-style workflows through a connected resident app and management portal. Q: What is multifamily virtual concierge software? A: Multifamily virtual concierge software is technology that helps apartment communities manage resident service requests, package questions, guest coordination, amenity support, personal services, move-in help, resident communication, documents, events, staff tasks, and daily concierge-style workflows through a connected resident app and management portal. Q: What should multifamily virtual concierge software include? A: It may include resident service requests, package support, amenity help, guest coordination, move-in support, personal services, local perks, resident communication, documents, staff tasks, and management portal visibility. Q: How is virtual concierge software different from a traditional concierge desk? A: A traditional concierge desk depends more on in-person interaction, calls, emails, and staff memory. Virtual concierge software lets residents request help digitally while staff manage requests, updates, and service workflows in software. Q: Can multifamily virtual concierge software improve resident experience? A: Yes. It can improve resident experience by making services easier to request, improving communication, reducing missed follow-up, and giving residents a more convenient way to access community support. Q: How does ElevateOS support multifamily virtual concierge software? A: ElevateOS supports multifamily virtual concierge workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/package-room-access-control ### What Is Package Room Access Control? Package room access control is the system apartment communities use to manage who can enter package rooms, when access is allowed, and how package pickup is handled. It can include resident app notifications, package room permissions, access control integrations, package locker integrations, pickup instructions, staff visibility, guest or delivery workflows, and package management tools. Q: What is package room access control? A: Package room access control is the system apartment communities use to manage who can enter package rooms, when access is allowed, and how package pickup is handled. Q: What features should package room access control include? A: Common features include resident access permissions, package arrival notifications, pickup instructions, package locker integrations, access control integrations, automated reminders, staff visibility, and management portal integration. Q: How is package room access control different from package management software? A: Package room access control focuses on who can enter package areas and how access is managed. Package management software focuses on package intake, resident notifications, pickup workflows, reporting, and package operations. Q: Can package room access control improve resident experience? A: Yes. Package room access control can improve resident experience by connecting package notifications, pickup instructions, access guidance, reminders, and resident support in one clearer workflow. Q: What should teams look for in package room access control? A: Teams should look for resident app connectivity, package management integration, access control and locker integrations, clear resident notifications, pickup instructions, staff visibility, and management portal integration. https://www.elevateos.com/glossary/property-management ### What Is Property Management? Property management is the process of operating, maintaining, leasing, communicating, servicing, and improving real estate assets on behalf of owners, operators, residents, and stakeholders. In multifamily communities, property management includes resident experience, maintenance, leasing support, amenities, packages, access, communication, events, documents, services, operations, and portfolio performance. Q: What is property management? A: Property management is the process of operating, maintaining, leasing, communicating, servicing, and improving real estate assets on behalf of owners, operators, residents, and stakeholders. Q: What does property management include? A: In multifamily communities, property management can include resident communication, maintenance coordination, leasing support, package management, amenity reservations, events, onboarding, access workflows, guest management, documents, services, and daily operations. Q: How is modern property management different from traditional property management? A: Traditional property management often relies on manual workflows and separate tools. Modern property management uses connected platforms to improve resident experience, staff efficiency, communication, and operational visibility. Q: Why is property management software important? A: Property management software is important because it helps teams centralize resident communication, requests, amenities, packages, documents, services, access workflows, events, and management visibility. Q: How does ElevateOS support property management? A: ElevateOS supports property management by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, and operations in one platform. https://www.elevateos.com/glossary/property-management-app ### What Is a Property Management App? A property management app is a mobile or web app that helps property teams, residents, and operators manage daily property workflows from one connected experience. For multifamily communities, a property management app can support resident communication, maintenance requests, package notifications, amenity reservations, access workflows, guest management, documents, services, events, onboarding, and management portal visibility. Q: What is a property management app? A: A property management app is a mobile or web app that helps property teams, residents, and operators manage daily property workflows from one connected experience. Q: What features should a property management app include? A: In multifamily, a property management app may include resident communication, maintenance requests, package notifications, amenity reservations, access workflows, guest management, documents, services, events, onboarding, and management portal visibility. Q: How is a property management app different from a resident portal? A: A resident portal often focuses on account tasks. A property management app can support a broader experience that includes communication, requests, packages, amenities, services, access workflows, events, documents, and management tools. Q: Why are property management apps important for multifamily communities? A: Property management apps are important because they help teams reduce fragmented workflows, improve resident communication, streamline operations, and give residents one easier place to take action. Q: How does ElevateOS support property management apps? A: ElevateOS supports property management apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, and operations in one platform. https://www.elevateos.com/glossary/property-management-software ### What Is Property Management Software? Property management software is technology that helps property teams manage daily operations, resident communication, maintenance requests, packages, amenities, documents, services, access workflows, guest management, events, onboarding, and reporting from a more connected digital system. Q: What is property management software? A: Property management software is technology that helps property teams manage daily operations, resident communication, maintenance requests, packages, amenities, documents, services, access workflows, guest management, events, onboarding, and reporting. Q: What features should property management software include? A: In multifamily, property management software may include resident communication, maintenance requests, package management, amenity reservations, access workflows, guest management, documents, services, events, onboarding, resident apps, and management portal visibility. Q: How is modern property management software different from traditional software? A: Traditional property management software often focuses on core administration. Modern property management software connects resident experience, staff operations, communication, packages, amenities, services, access workflows, and management visibility. Q: Why is property management software important for multifamily communities? A: Property management software is important because it helps multifamily teams reduce fragmented workflows, improve resident communication, streamline operations, support self-service, and give teams better visibility across daily community activity. Q: How does ElevateOS support property management software? A: ElevateOS supports property management software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, and operations in one platform. https://www.elevateos.com/glossary/property-management-task-automation ### What Is Property Management Task Automation? Property management task automation is the use of software to automatically trigger, assign, route, remind, update, and track recurring property management tasks across resident requests, maintenance follow-up, packages, amenities, move-ins, guest workflows, services, communication, documents, events, inspections, and daily operations. Q: What is property management task automation? A: Property management task automation is the use of software to automatically trigger, assign, route, remind, update, and track recurring property management tasks across resident requests, maintenance follow-up, packages, amenities, move-ins, guest workflows, services, communication, documents, events, inspections, and daily operations. Q: What tasks can property management task automation handle? A: It can support resident request follow-up, maintenance coordination, package issues, amenity setup, move-in checklists, guest workflows, inspections, event tasks, service requests, document follow-up, resident reminders, and daily staff responsibilities. Q: How is task automation different from manual task management? A: Manual task management often relies on notes, spreadsheets, emails, and staff memory. Task automation uses triggers, routing, assignments, reminders, status updates, and workflows to reduce repetitive manual steps. Q: Can task automation improve resident experience? A: Yes. Task automation can improve resident experience when it helps teams respond faster, send clearer updates, reduce missed follow-up, and keep resident-facing workflows moving consistently. Q: How does ElevateOS support property management task automation? A: ElevateOS supports property management task automation by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-access-management-software ### What Is Resident Access Management Software? Resident access management software is technology that helps apartment communities manage how residents, guests, vendors, service providers, and staff access buildings, units, amenities, package rooms, elevators, shared spaces, and property services. It can connect access control integrations, resident app workflows, guest management, package access, amenity reservations, notifications, permissions, and management portal visibility. Q: What is resident access management software? A: Resident access management software is technology that helps apartment communities manage how residents, guests, vendors, service providers, and staff access buildings, units, amenities, package rooms, elevators, shared spaces, and property services. Q: What features should resident access management software include? A: Common features include access control integrations, resident app workflows, guest and visitor management, amenity access workflows, package room and locker workflows, resident notifications, and management portal visibility. Q: How is resident access management software different from a standalone access system? A: A standalone access system focuses mainly on doors, credentials, locks, or entry points. Resident access management software connects access with broader resident workflows such as guests, packages, amenities, services, communication, and property operations. Q: Can resident access management software reduce app fatigue? A: Yes. Resident access management software can reduce app fatigue by connecting access-related workflows with the same branded app residents use for communication, amenity booking, package updates, guest management, service requests, documents, and support. Q: What should teams look for in resident access management software? A: Teams should look for branded resident app connectivity, access control integrations, guest and vendor workflows, amenity and package connectivity, resident notifications, staff visibility, and management portal integration. https://www.elevateos.com/glossary/resident-app ### What Is a Resident App? A resident app is a mobile or web app that helps apartment residents communicate with the property team, submit requests, receive notifications, book amenities, manage packages, access documents, coordinate guests, request services, view events, complete onboarding tasks, and stay connected to their community from one digital experience. Q: What is a resident app? A: A resident app is a mobile or web app that helps apartment residents communicate with the property team, submit requests, receive notifications, book amenities, manage packages, access documents, coordinate guests, request services, view events, and stay connected to their community. Q: What features should a resident app include? A: A resident app may include communication, maintenance requests, package notifications, amenity reservations, event RSVPs, documents, services, guest management, onboarding, access workflows, and resident support. Q: How is a resident app different from a resident portal? A: A resident portal often focuses on basic account actions. A resident app can support broader daily community life, including communication, amenities, packages, services, events, documents, guest workflows, and support. Q: Can a resident app reduce app fatigue? A: Yes. A resident app can reduce app fatigue when it consolidates multiple resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident apps? A: ElevateOS supports resident apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, and operations in one platform. https://www.elevateos.com/glossary/resident-communication-automation ### What Is Resident Communication Automation? Resident communication automation is the use of software to send timely resident messages, reminders, alerts, confirmations, and follow-up communication based on common apartment community workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, and daily operations. Q: What is resident communication automation? A: Resident communication automation is the use of software to send timely resident messages, reminders, alerts, confirmations, and follow-up communication based on common apartment community workflows such as move-ins, maintenance, packages, amenities, events, services, onboarding, documents, requests, and daily operations. Q: What should resident communication automation include? A: It may include automated announcements, targeted resident messaging, maintenance updates, request follow-up, package reminders, amenity messages, event reminders, move-in communication, urgent alerts, management portal visibility, and resident app workflows. Q: How is resident communication automation different from manual communication? A: Manual communication depends on staff sending updates one by one. Resident communication automation helps teams schedule or trigger recurring messages and connect them with requests, packages, amenities, events, onboarding, services, documents, and daily operations. Q: Can resident communication automation improve resident engagement? A: Yes. Resident communication automation can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through more consistent communication. Q: How does ElevateOS support resident communication automation? A: ElevateOS supports resident communication automation workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-convenience-app ### What Is a Resident Convenience App? A resident convenience app is a mobile or web app that helps apartment residents complete everyday community tasks more easily, including submitting requests, receiving package updates, booking amenities, accessing services, coordinating guests, viewing documents, getting announcements, joining events, and communicating with the property team. Q: What is a resident convenience app? A: A resident convenience app is a mobile or web app that helps apartment residents complete everyday community tasks more easily, including submitting requests, receiving package updates, booking amenities, accessing services, coordinating guests, viewing documents, getting announcements, joining events, and communicating with the property team. Q: What should a resident convenience app include? A: It may include resident requests, package updates, amenity reservations, personal services, guest coordination, move-in support, local perks, resident communication, documents, event details, and management portal visibility. Q: How is a resident convenience app different from a basic resident portal? A: A basic resident portal often focuses on account tasks. A resident convenience app supports broader convenience workflows such as services, packages, amenities, guest coordination, events, documents, support, and resident communication. Q: Can a resident convenience app improve resident experience? A: Yes. A resident convenience app can improve resident experience by making everyday tasks easier, improving communication, reducing app fatigue, and giving residents one place to access community support. Q: How does ElevateOS support resident convenience apps? A: ElevateOS supports resident convenience apps by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-document-portal ### What Is a Resident Document Portal? A resident document portal is a centralized digital space that gives apartment residents and property teams a convenient way to access, share, review, and manage important community documents, forms, policies, move-in materials, notices, instructions, and other resident-facing information. Q: What is a resident document portal? A: A resident document portal is a centralized digital space that gives apartment residents and property teams a convenient way to access, share, review, and manage important community documents, forms, policies, move-in materials, notices, instructions, and other resident-facing information. Q: What documents can residents access through a resident document portal? A: Residents may be able to access community policies, move-in instructions, forms, amenity guidelines, notices, guest rules, parking information, service instructions, maintenance information, and other property resources. Q: How is a resident document portal different from emailing documents? A: Email requires staff to manually send or resend files, and residents may need to search through old messages. A resident document portal centralizes relevant information in one digital location where residents can access it more conveniently. Q: Can a resident document portal reduce property staff workload? A: Yes. Self-service document access can reduce repeated requests for policies, forms, instructions, amenity information, move-in materials, and other frequently requested resources. Q: How does ElevateOS support resident document access? A: ElevateOS supports resident document access by connecting a branded resident app, management portal, resident communication, documents, packages, amenities, services, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-elevator-reservation-app ### What Is a Resident Elevator Reservation App? A resident elevator reservation app is a mobile app, or a feature within a resident app, that lets apartment residents reserve a building's service elevator from their phone and receive confirmations, reminders, and move-day instructions. Q: What is a resident elevator reservation app? A: A resident elevator reservation app is a mobile app, or a feature in a resident app, that lets apartment residents reserve the service elevator from their phone and receive confirmations and reminders. Q: How is an app different from elevator booking software? A: Elevator booking software can be web-based or staff-facing, while a resident elevator reservation app focuses on the mobile experience residents use to reserve and track bookings. Q: Can residents get notified about their elevator reservation? A: Yes. Resident apps commonly send push notifications for approvals, changes, reminders, and building instructions. Q: Who manages elevator reservations made in the app? A: Property staff typically review and manage reservations through a management dashboard or portal connected to the resident app. Q: How does ElevateOS support resident app workflows? A: ElevateOS helps connect reservations, resident requests, notifications, amenities, and community updates through its branded Resident App and Management Portal. https://www.elevateos.com/glossary/resident-engagement-app ### What Is a Resident Engagement App? A resident engagement app is a mobile or web app that helps apartment communities keep residents informed, connected, active, and satisfied through announcements, events, amenity reservations, package updates, personal services, resident communication, documents, maintenance requests, guest workflows, community updates, and management visibility. Q: What is a resident engagement app? A: A resident engagement app is a mobile or web app that helps apartment communities keep residents informed, connected, active, and satisfied through announcements, events, amenity reservations, package updates, services, documents, support workflows, community updates, resident apps, and management visibility. Q: What features should a resident engagement app include? A: A resident engagement app may include resident communication, events, RSVP workflows, amenity booking, services and local perks, package notifications, community updates, documents, support workflows, resident apps, and management portal visibility. Q: How is a resident engagement app different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident engagement app supports broader resident participation, communication, events, amenities, services, package updates, community programming, and resident support. Q: Can a resident engagement app support resident retention? A: Yes. A resident engagement app can support retention by helping residents feel more informed, engaged, supported, and connected through communication, services, events, amenities, reminders, and resident support workflows. Q: How does ElevateOS support resident engagement apps? A: ElevateOS supports resident engagement apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-ev-charging-app ### What Is a Resident EV Charging App? A resident EV charging app is a mobile application that lets apartment residents find available chargers, reserve or start charging sessions, monitor progress, and pay for EV charging at their community. Q: What is a resident EV charging app? A: A resident EV charging app is a mobile application that lets apartment residents find available chargers, reserve or start sessions, monitor progress, and pay for charging. Q: Can residents reserve chargers in an app? A: Many resident EV charging apps support reservations or scheduled charging windows. Q: Will residents know when charging is finished? A: Most apps send notifications when a session completes so residents can move their vehicle. Q: Do residents need a separate app for EV charging? A: Not always. Some communities aim to bring amenity-related workflows into their main resident app to reduce app fatigue. Q: How does ElevateOS support resident workflows? A: ElevateOS provides a branded Resident App that connects amenities, packages, guests, access-related workflows, requests, and community notices in one place. https://www.elevateos.com/glossary/resident-event-app ### What Is a Resident Event App? A resident event app is a mobile or web app that helps apartment residents discover, RSVP for, receive updates about, and engage with community events. It can support event calendars, RSVP tracking, reminders, resident notifications, event details, capacity limits, guest rules, attendance visibility, post-event follow-up, and broader resident engagement. Q: What is a resident event app? A: A resident event app is a mobile or web app that helps apartment residents discover, RSVP for, receive updates about, and engage with community events. Q: What features should a resident event app include? A: Common features include an event calendar, RSVP tools, resident notifications, event details, attendance visibility, capacity management, post-event follow-up, branded resident app connectivity, and management portal visibility. Q: How is a resident event app different from manual event promotion? A: Manual event promotion often relies on flyers, emails, spreadsheets, and one-off reminders. A resident event app centralizes event discovery, RSVPs, reminders, event details, and engagement visibility. Q: Can a resident event app improve resident engagement? A: Yes. A resident event app can improve resident engagement by making events easier to discover, RSVP for, attend, and follow up on through one branded resident app. Q: What should teams look for in a resident event app? A: Teams should look for branded resident app connectivity, event calendars, RSVP management, resident notifications, attendance tracking, clear event details, capacity management, and management portal integration. https://www.elevateos.com/glossary/resident-experience-management-software ### What Is Resident Experience Management Software? Resident experience management software is technology that helps multifamily teams manage the full resident journey, including communication, requests, amenities, packages, services, events, onboarding, move-ins, guest workflows, documents, engagement, feedback, staff tasks, and daily community operations in one connected platform. Q: What is resident experience management software? A: Resident experience management software is technology that helps multifamily teams manage the full resident journey, including communication, requests, amenities, packages, services, events, onboarding, move-ins, guest workflows, documents, engagement, feedback, staff tasks, and daily community operations in one connected platform. Q: What should resident experience management software include? A: It may include a branded resident app, management portal, resident communication, request tracking, package workflows, amenity reservations, personal services, events, documents, onboarding, guest workflows, engagement tools, and operational reporting. Q: How is resident experience software different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. Resident experience management software supports broader workflows such as communication, engagement, services, amenities, packages, onboarding, documents, events, guest coordination, and daily operations. Q: Can resident experience management software improve retention? A: Yes. Resident experience management software can support retention by improving communication, reducing friction, helping teams respond faster, promoting community engagement, and making services easier for residents to access. Q: How does ElevateOS support resident experience management software? A: ElevateOS supports resident experience management by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-experience-platform ### What Is a Resident Experience Platform? A resident experience platform is software that helps apartment communities connect resident communication, services, amenities, packages, events, maintenance requests, documents, onboarding, guest workflows, access, resident engagement, and management visibility in one branded digital experience. Q: What is a resident experience platform? A: A resident experience platform is software that helps apartment communities connect resident communication, services, amenities, packages, events, maintenance requests, documents, onboarding, guest workflows, access, resident engagement, and management visibility in one branded digital experience. Q: What features should a resident experience platform include? A: A resident experience platform may include resident communication, maintenance requests, package notifications, amenity reservations, events, services, local perks, documents, guest management, onboarding, resident apps, support workflows, and management portal visibility. Q: How is a resident experience platform different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident experience platform supports broader daily resident life, including communication, services, packages, amenities, events, documents, support, guest workflows, and engagement. Q: Can a resident experience platform reduce app fatigue? A: Yes. A resident experience platform can reduce app fatigue by consolidating common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident experience platforms? A: ElevateOS supports resident experience platforms by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-experience-software ### What Is Resident Experience Software? Resident experience software is technology that helps apartment communities manage the digital and service experiences residents use every day, including communication, maintenance requests, packages, amenities, events, services, documents, guest workflows, onboarding, access-related workflows, resident engagement, and property team operations. Q: What is resident experience software? A: Resident experience software is technology that helps apartment communities manage resident communication, services, amenities, packages, events, maintenance requests, documents, onboarding, guest workflows, access-related workflows, engagement, and property team operations. Q: What features should resident experience software include? A: Resident experience software may include resident communication, maintenance requests, package notifications, amenity reservations, events, services, local perks, documents, guest management, onboarding, resident apps, support workflows, and management portal visibility. Q: How is resident experience software different from a resident portal? A: A resident portal often focuses on basic account tasks. Resident experience software supports broader daily resident life, including communication, services, packages, amenities, events, documents, support, guest workflows, and engagement. Q: Can resident experience software reduce app fatigue? A: Yes. Resident experience software can reduce app fatigue by consolidating common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident experience software? A: ElevateOS supports resident experience software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-faq-software ### What Is Resident FAQ Software? Resident FAQ software helps apartment communities organize frequently asked resident questions and answers in a centralized digital experience so residents can quickly find information without contacting property staff for every routine question. Q: What is resident FAQ software? A: Resident FAQ software is a digital system that helps apartment communities organize and publish answers to frequently asked resident questions so residents can find routine information through self-service. Q: What questions should resident FAQ software answer? A: Common topics include maintenance, amenities, packages, move-in, move-out, visitor access, parking, building contacts, documents, community services, events, and other everyday property questions. Q: How does resident FAQ software reduce staff workload? A: It lets residents self-serve common answers instead of contacting property staff each time a routine question comes up. Q: Is resident FAQ software the same as a resident knowledge base? A: They are related, but a FAQ system is usually focused on concise question-and-answer content, while a resident knowledge base may also include longer guides, documents, instructions, contacts, and community resources. Q: Can resident FAQs be built into a resident app? A: Yes. Making FAQs available inside the same app residents use for communication, maintenance, amenities, packages, services, documents, and events can make self-service easier to discover. Q: Should FAQ answers link to resident workflows? A: Yes. When possible, an answer should connect directly to the related reservation, maintenance request, document, service, form, or contact so residents can immediately take the next step. Q: How does ElevateOS support resident self-service? A: ElevateOS connects a branded resident app and management portal with resident communication, documents, maintenance requests, amenities, packages, services, onboarding, events, community information, and other resident-facing workflows so information and everyday property tasks can live in a more connected experience. https://www.elevateos.com/glossary/resident-inspection-checklist-app ### What Is a Resident Inspection Checklist App? A resident inspection checklist app is a digital tool that helps apartment residents and property teams complete, review, document, and manage inspection checklists for move-ins, move-outs, unit condition checks, maintenance concerns, photos, notes, and other apartment inspection workflows. Q: What is a resident inspection checklist app? A: A resident inspection checklist app is a digital tool that helps apartment residents and property teams complete, review, document, and manage inspection checklists for move-ins, move-outs, unit condition checks, maintenance concerns, photos, notes, and other apartment inspection workflows. Q: What can residents document with an inspection checklist app? A: Residents may document room conditions, existing damage, appliances, fixtures, flooring, walls, maintenance concerns, photos, notes, and other apartment condition information. Q: How is a resident inspection checklist app different from a paper checklist? A: A paper checklist requires physical documentation and may separate photos or notes from the form. A resident inspection checklist app can combine checklist responses, photos, notes, and condition details in a digital workflow. Q: Can a resident inspection checklist app support move-in and move-out inspections? A: Yes. Resident inspection checklist apps can support condition documentation during move-in and move-out, as well as maintenance follow-up, unit readiness, and other inspection workflows. Q: How does ElevateOS support resident inspection workflows? A: ElevateOS supports digital apartment inspections while connecting inspection workflows with resident onboarding, maintenance, communication, documents, requests, move-ins, move-outs, and broader property operations. https://www.elevateos.com/glossary/resident-journey-management-software ### What Is Resident Journey Management Software? Resident journey management software is technology that helps multifamily teams manage the full resident lifecycle, including prospect handoff, move-in onboarding, resident communication, requests, packages, amenities, services, events, documents, guest workflows, engagement, renewal readiness, feedback, and daily community operations in one connected platform. Q: What is resident journey management software? A: Resident journey management software is technology that helps multifamily teams manage the full resident lifecycle, including prospect handoff, move-in onboarding, resident communication, requests, packages, amenities, services, events, documents, guest workflows, engagement, renewal readiness, feedback, and daily community operations in one connected platform. Q: What should resident journey management software include? A: It may include a branded resident app, management portal, onboarding workflows, resident communication, request tracking, package workflows, amenity reservations, personal services, events, documents, guest workflows, engagement tools, feedback, and renewal support. Q: How is resident journey software different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. Resident journey management software supports broader lifecycle workflows such as onboarding, communication, engagement, services, amenities, packages, documents, events, guest coordination, feedback, and renewal readiness. Q: Can resident journey management software improve retention? A: Yes. Resident journey management software can support retention by improving move-in experiences, communication, service visibility, engagement, feedback, support response, and renewal readiness. Q: How does ElevateOS support resident journey management software? A: ElevateOS supports resident journey management by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-knowledge-base-software ### What Is Resident Knowledge Base Software? Resident knowledge base software is a digital resource center that helps apartment communities organize resident-facing information, FAQs, policies, instructions, documents, amenity details, package guidance, move-in resources, service information, access instructions, and community support content in one searchable resident experience. Q: What is resident knowledge base software? A: Resident knowledge base software is a digital resource center that helps apartment communities organize resident-facing information, FAQs, policies, instructions, documents, amenity details, package guidance, move-in resources, service information, access instructions, and community support content in one searchable resident experience. Q: What should resident knowledge base software include? A: It may include resident FAQs, community documents, policies, move-in resources, package guidance, amenity instructions, maintenance support content, guest and access information, service resources, emergency procedures, and management portal controls. Q: How is resident knowledge base software different from manual resident support? A: Manual resident support often depends on staff answering the same questions repeatedly. Resident knowledge base software centralizes answers, documents, policies, and instructions so residents can access information more easily from one connected digital experience. Q: Can resident knowledge base software reduce support requests? A: Yes. Resident knowledge base software can reduce repetitive support requests by helping residents find answers about packages, amenities, maintenance, documents, policies, move-ins, access, guests, services, and community operations without contacting staff for every question. Q: How does ElevateOS support resident knowledge base software? A: ElevateOS supports resident knowledge base workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-management-app ### What Is a Resident Management App? A resident management app is a mobile or web app that helps apartment communities manage resident communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and staff visibility from one connected platform. Q: What is a resident management app? A: A resident management app is a mobile or web app that helps apartment communities manage resident communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and staff visibility. Q: What features should a resident management app include? A: A resident management app may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is a resident management app different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident management app supports broader resident workflows, including communication, support, packages, amenities, services, documents, events, guest workflows, onboarding, and operations. Q: Can a resident management app reduce app fatigue? A: Yes. A resident management app can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident management apps? A: ElevateOS supports resident management apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-management-software ### What Is a Resident Management Software? Resident management software is technology that helps apartment communities manage resident communication, resident records, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and daily property operations from one connected platform. Q: What is resident management software? A: Resident management software is technology that helps apartment communities manage resident communication, resident records, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and daily property operations. Q: What features should resident management software include? A: Resident management software may include resident communication, resident records, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is resident management software different from a resident portal? A: A resident portal often focuses on basic account tasks. Resident management software supports broader resident workflows, including communication, support, packages, amenities, services, documents, events, guest workflows, onboarding, and operations. Q: Can resident management software reduce app fatigue? A: Yes. Resident management software can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident management software? A: ElevateOS supports resident management software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-messaging-app ### What Is a Resident Messaging App? A resident messaging app is a digital communication tool that helps apartment communities send, manage, and organize resident messages across announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, onboarding communication, urgent alerts, and daily resident support workflows. Q: What is a resident messaging app? A: A resident messaging app is a digital communication tool that helps apartment communities send, manage, and organize resident messages across announcements, maintenance updates, package reminders, amenity notices, event promotions, service messages, onboarding communication, urgent alerts, and daily resident support workflows. Q: What should a resident messaging app include? A: It may include resident app messaging, targeted communication, announcements, maintenance notices, package reminders, amenity updates, event promotion, service messages, urgent alerts, management portal visibility, and resident engagement workflows. Q: How is a resident messaging app different from manual resident communication? A: Manual resident communication often relies on individual emails, paper notices, signs, calls, and staff memory. A resident messaging app centralizes communication so teams can manage resident messages alongside events, amenities, requests, packages, services, documents, and daily operations. Q: Can a resident messaging app improve resident engagement? A: Yes. A resident messaging app can support engagement by helping teams promote events, amenities, services, local perks, resources, reminders, and community updates through a more consistent resident communication experience. Q: How does ElevateOS support resident messaging apps? A: ElevateOS supports resident messaging workflows by connecting a branded resident app, management portal, resident communication, announcements, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-move-in-checklist-software ### What Is Resident Move-In Checklist Software? Resident move-in checklist software is technology that helps apartment communities guide new residents through the tasks they need to complete before move-in day. It can support digital checklists, document reminders, renters insurance tasks, service elevator booking, access setup, utility instructions, resident app activation, amenity information, package details, move-in services, and resident communication from one connected platform. Q: What is resident move-in checklist software? A: Resident move-in checklist software is technology that helps apartment communities guide new residents through the tasks they need to complete before move-in day. Q: What should resident move-in checklist software include? A: Resident move-in checklist software may include document review, insurance reminders, utility setup, service elevator booking, access setup, resident app activation, amenity instructions, package details, parking information, and move-in communication. Q: How is resident move-in checklist software different from a paper checklist? A: A paper checklist is usually static. Resident move-in checklist software can support interactive tasks, reminders, links, app activation, staff visibility, progress tracking, and move-in communication. Q: Can resident move-in checklist software improve resident experience? A: Yes. Resident move-in checklist software can improve resident experience by reducing confusion, organizing required steps, sending reminders, and helping residents feel prepared before move-in day. Q: What should property teams look for in resident move-in checklist software? A: Property teams should look for branded resident app connectivity, customizable checklist items, automated reminders, document access, service elevator booking, staff visibility, app activation, and management portal integration. https://www.elevateos.com/glossary/resident-notification-software ### What Is Resident Notification Software? Resident notification software is technology that helps apartment communities send timely alerts, reminders, confirmations, updates, and emergency messages to residents. It can support package notices, maintenance updates, amenity reminders, move-in instructions, service messages, event alerts, emergency notifications, and community announcements from one connected platform. Q: What is resident notification software? A: Resident notification software is technology that helps apartment communities send timely alerts, reminders, confirmations, updates, and emergency messages to residents. Q: What features should resident notification software include? A: Common features include push notifications, automated reminders, package notifications, maintenance updates, emergency alerts, targeted delivery, message history, resident app connectivity, and management portal visibility. Q: How is resident notification software different from resident communication software? A: Resident notification software focuses on alerts, reminders, confirmations, and status updates. Resident communication software is broader and can include announcements, two-way messaging, resident engagement, message history, and communication strategy. Q: Can resident notification software improve resident experience? A: Yes. Resident notification software can improve resident experience by reducing missed updates, sending timely reminders, keeping residents informed, and helping teams communicate before residents need to ask. Q: What should teams look for in resident notification software? A: Teams should look for branded resident app connectivity, automated reminders, targeted delivery, emergency alert support, package and maintenance notification workflows, message history, and management portal visibility. https://www.elevateos.com/glossary/resident-onboarding-software ### What Is Resident Onboarding Software? Resident onboarding software is technology that helps apartment communities guide new residents through the move-in process. It can support move-in checklists, document collection, service elevator booking, access setup, insurance reminders, app activation, amenity instructions, service scheduling, communication, and resident education from one connected platform. Q: What is resident onboarding software? A: Resident onboarding software is technology that helps apartment communities guide new residents through the move-in process with checklists, reminders, documents, instructions, app activation, service booking, and resident communication. Q: What features should resident onboarding software include? A: Common features include move-in checklists, document access, service elevator booking, automated reminders, resident app activation, access instructions, service scheduling, communication tools, and management portal visibility. Q: How is resident onboarding software different from a move-in checklist? A: A move-in checklist is usually a static list of tasks. Resident onboarding software turns that list into a guided digital workflow with reminders, documents, progress tracking, app activation, communication, and operational visibility. Q: Can resident onboarding software improve resident experience? A: Yes. Resident onboarding software can improve resident experience by reducing confusion, organizing move-in steps, sending reminders, improving communication, and helping residents feel prepared before move-in day. Q: What should teams look for in resident onboarding software? A: Teams should look for branded resident app connectivity, customizable checklists, automated reminders, document access, service elevator booking, app activation, service and amenity introductions, and management portal visibility. https://www.elevateos.com/glossary/resident-package-notification-app ### What Is a Resident Package Notification App? A resident package notification app is a mobile or web app that notifies apartment residents when packages arrive, are ready for pickup, need action, or remain unclaimed. It can support package alerts, pickup instructions, package room communication, delivery issue updates, reminders, resident support, and staff visibility through one connected resident experience. Q: What is a resident package notification app? A: A resident package notification app is a mobile or web app that notifies apartment residents when packages arrive, are ready for pickup, need action, or remain unclaimed. Q: What features should a resident package notification app include? A: Common features include package arrival alerts, pickup instructions, unclaimed package reminders, delivery issue updates, resident app notifications, package room communication, staff visibility, and management portal integration. Q: How is a resident package notification app different from manual package alerts? A: Manual package alerts often rely on calls, emails, paper slips, or lobby notices. A package notification app sends digital alerts, reminders, pickup instructions, and package-related updates through a more consistent workflow. Q: Can a resident package notification app improve resident experience? A: Yes. A resident package notification app can improve resident experience by helping residents know when packages arrive, where to pick them up, and when action is needed. Q: What should teams look for in a resident package notification app? A: Teams should look for branded resident app connectivity, clear pickup instructions, automated reminders, staff visibility, package management workflows, resident communication, and management portal integration. https://www.elevateos.com/glossary/resident-parking-app ### What Is a Resident Parking App? A resident parking app is a mobile application that lets apartment residents register vehicles, view permits and assigned spaces, request guest parking, and receive parking notices from their community. Q: What is a resident parking app? A: A resident parking app is a mobile application that lets apartment residents register vehicles, view permits and spaces, request guest parking, and receive parking notices. Q: Can residents create guest parking passes in an app? A: Many resident parking apps let residents create guest passes valid for specific dates and times. Q: Do residents need a separate app for parking? A: Not necessarily. Some communities include parking-related features in their main resident app to reduce app fatigue. Q: How do parking notifications help residents? A: Notifications give residents advance warning about lot cleaning, closures, and snow removal so they can move vehicles and avoid tows. Q: How does ElevateOS support resident workflows? A: ElevateOS provides a branded Resident App that connects guests, amenities, packages, access-related workflows, requests, and community notices in one place. https://www.elevateos.com/glossary/resident-pet-app ### What Is a Resident Pet App? A resident pet app is a mobile application that helps apartment residents manage pet registration, documents, pet amenities, and pet-related community updates in one place. Q: What is a resident pet app? A: A resident pet app is a mobile application that helps apartment residents manage pet registration, documents, pet amenities, and pet-related community updates. Q: Can residents register pets in an app? A: Many resident apps let residents submit pet details, photos, and documents for staff review. Q: Can residents book pet amenities? A: Where communities offer bookable pet amenities like grooming stations, residents can often reserve them through an app. Q: Do pet owners need a separate app? A: Not necessarily. Some communities include pet-related features in their main resident app to reduce app fatigue. Q: How does ElevateOS support resident workflows? A: ElevateOS provides a branded Resident App that connects amenities, events, packages, guests, documents, requests, and community notices in one place. https://www.elevateos.com/glossary/resident-property-management-software ### What Is Resident Property Management Software Resident property management software is technology that helps multifamily teams manage resident-facing property workflows, including communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and management portal visibility from one connected platform. Q: What is resident property management software? A: Resident property management software is technology that helps multifamily teams manage resident-facing property workflows, including communication, maintenance requests, packages, amenities, documents, events, services, guest workflows, onboarding, access-related workflows, engagement, and management visibility. Q: What features should resident property management software include? A: Resident property management software may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is resident property management software different from a resident portal? A: A resident portal often focuses on basic account tasks. Resident property management software supports broader resident workflows, including communication, maintenance, packages, amenities, services, events, documents, guest workflows, onboarding, and operations. Q: Can resident property management software reduce app fatigue? A: Yes. It can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident property management software? A: ElevateOS supports resident property management software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-referral-software-for-apartments ### What Is Resident Referral Software for Apartments? Resident referral software for apartments is technology that helps apartment communities encourage, track, and manage resident referrals by connecting resident communication, engagement, referral promotion, prospect handoffs, staff tasks, feedback, service recovery, resident loyalty, and community experience workflows in one connected platform. Q: What is resident referral software for apartments? A: Resident referral software for apartments is technology that helps apartment communities encourage, track, and manage resident referrals by connecting resident communication, engagement, referral promotion, prospect handoffs, staff tasks, feedback, service recovery, resident loyalty, and community experience workflows in one connected platform. Q: What should resident referral software include? A: It may include referral program communication, resident referral intake, staff follow-up workflows, resident engagement context, community value promotion, leasing coordination, management portal visibility, and resident app communication. Q: How is resident referral software different from manual referral tracking? A: Manual referral tracking often relies on emails, forms, calls, spreadsheets, and staff memory. Resident referral software centralizes referral promotion, intake, follow-up, resident communication, engagement context, and staff task tracking. Q: Can resident referral software improve resident engagement? A: Yes. Resident referral software can support engagement by helping teams promote community value, communicate referral opportunities, recognize resident participation, and connect referral workflows with loyalty and retention efforts. Q: How does ElevateOS support resident referral software? A: ElevateOS supports resident referral workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-renewal-engagement-software ### What Is Resident Renewal Engagement Software? Resident renewal engagement software is technology that helps multifamily teams keep residents connected, informed, supported, and engaged before lease renewal decisions by connecting communication, satisfaction signals, service recovery, feedback, events, amenities, packages, services, requests, documents, staff tasks, and resident experience workflows in one platform. Q: What is resident renewal engagement software? A: Resident renewal engagement software is technology that helps multifamily teams keep residents connected, informed, supported, and engaged before lease renewal decisions by connecting communication, satisfaction signals, service recovery, feedback, events, amenities, packages, services, requests, documents, staff tasks, and resident experience workflows in one platform. Q: What should resident renewal engagement software include? A: It may include resident engagement signals, event promotion, amenity communication, resident service visibility, feedback tracking, service recovery workflows, resident communication, request tracking, management portal visibility, and renewal readiness workflows. Q: How is renewal engagement software different from manual renewal outreach? A: Manual renewal outreach often focuses on lease reminders. Resident renewal engagement software connects renewal readiness with engagement signals, resident communication, service recovery, events, amenities, feedback, requests, and community value. Q: Can resident renewal engagement software improve retention? A: Yes. Resident renewal engagement software can support retention by helping teams identify disengagement earlier, communicate more effectively, promote community value, close the loop on concerns, and strengthen the resident experience before renewal decisions. Q: How does ElevateOS support resident renewal engagement software? A: ElevateOS supports resident renewal engagement workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-renewal-software ### What Is Resident Renewal Software? Resident renewal software is technology that helps multifamily teams support lease renewal readiness by connecting resident communication, satisfaction signals, service recovery, feedback, requests, packages, amenities, events, documents, staff tasks, resident engagement, and daily community operations in one connected platform. Q: What is resident renewal software? A: Resident renewal software is technology that helps multifamily teams support lease renewal readiness by connecting resident communication, satisfaction signals, service recovery, feedback, requests, packages, amenities, events, documents, staff tasks, resident engagement, and daily community operations in one connected platform. Q: What should resident renewal software include? A: It may include resident satisfaction signals, request tracking, service recovery workflows, feedback tracking, resident communication, engagement tools, package and amenity context, document access, management portal visibility, and renewal readiness workflows. Q: How is resident renewal software different from manual renewal tracking? A: Manual renewal tracking often focuses on lease dates and renewal notices. Resident renewal software connects renewal readiness with resident experience signals, service recovery, satisfaction risks, engagement, requests, and communication. Q: Can resident renewal software improve retention? A: Yes. Resident renewal software can support retention by helping teams identify friction earlier, respond faster, close the loop on concerns, improve communication, and reinforce community value before renewal decisions. Q: How does ElevateOS support resident renewal software? A: ElevateOS supports resident renewal workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-request-tracking-software ### What Is Resident Request Tracking Software? Resident request tracking software is technology that helps apartment communities capture, organize, assign, monitor, update, and resolve resident requests across maintenance, packages, amenities, services, guest workflows, move-in support, documents, access-related questions, communication, and daily property operations. Q: What is resident request tracking software? A: Resident request tracking software is technology that helps apartment communities capture, organize, assign, monitor, update, and resolve resident requests across maintenance, packages, amenities, services, guest workflows, move-in support, documents, communication, and daily operations. Q: What types of requests can resident request tracking software handle? A: It can support maintenance requests, package questions, service requests, amenity assistance, move-in support, guest coordination, document questions, access-related workflows, general resident support, and service recovery follow-up. Q: How is request tracking software different from manual tracking? A: Manual tracking often relies on calls, emails, notes, and spreadsheets. Resident request tracking software centralizes request intake, status tracking, ownership, updates, resident communication, and team visibility. Q: Can resident request tracking software improve resident experience? A: Yes. It can improve resident experience by giving residents one clear place to submit requests and receive updates, while helping teams respond more consistently and reduce missed follow-up. Q: How does ElevateOS support resident request tracking? A: ElevateOS supports resident request tracking by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-retention-app ### What Is a Resident Retention App? A resident retention app is a mobile or web app that helps apartment communities improve resident satisfaction, engagement, communication, service adoption, renewal confidence, and long-term resident relationships through one connected resident experience. Q: What is a resident retention app? A: A resident retention app is a mobile or web app that helps apartment communities improve resident satisfaction, engagement, communication, service adoption, renewal confidence, and long-term resident relationships through one connected resident experience. Q: What features should a resident retention app include? A: A resident retention app may include resident communication, events, RSVP workflows, amenity booking, services and local perks, package notifications, documents, support workflows, lifecycle messaging, resident apps, and management portal visibility. Q: How is a resident retention app different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident retention app supports broader resident engagement, services, events, amenities, communication, support, and lifecycle experiences that help strengthen resident satisfaction. Q: Can a resident retention app improve renewals? A: Yes. A resident retention app can support renewals by improving the daily resident experience through clearer communication, better support, stronger engagement, easier service access, and more connected community experiences. Q: How does ElevateOS support resident retention apps? A: ElevateOS supports resident retention apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-retention-platform ### What Is a Resident Retention Platform? A residential retention platform is software that helps apartment communities improve resident satisfaction, engagement, communication, service adoption, renewal confidence, and long-term resident relationships. It can connect resident apps, events, amenities, packages, services, maintenance requests, guest workflows, documents, onboarding, resident communication, and management visibility in one connected platform. Q: What is a residential retention platform? A: A residential retention platform is software that helps apartment communities improve resident satisfaction, engagement, communication, service adoption, renewal confidence, and long-term resident relationships. Q: What features should a residential retention platform include? A: A residential retention platform may include resident communication, events, amenity engagement, services and local perks, lifecycle touchpoints, package notifications, documents, support workflows, resident apps, and management portal visibility. Q: How is a residential retention platform different from a resident portal? A: A resident portal often focuses on basic account tasks. A residential retention platform supports broader resident engagement, services, events, amenities, communication, support, and lifecycle experiences that help strengthen resident satisfaction. Q: Can a residential retention platform improve renewals? A: Yes. A residential retention platform can support renewals by improving the daily resident experience through clearer communication, better support, stronger engagement, easier service access, and more connected community experiences. Q: How does ElevateOS support residential retention platforms? A: ElevateOS supports residential retention by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-satisfaction-software ### What Is Resident Satisfaction Software? Resident satisfaction software is technology that helps multifamily teams improve how residents experience an apartment community by managing communication, requests, feedback, packages, amenities, services, events, onboarding, documents, guest workflows, staff tasks, and resident engagement in one connected platform. Q: What is resident satisfaction software? A: Resident satisfaction software is technology that helps multifamily teams improve how residents experience an apartment community by managing communication, requests, feedback, packages, amenities, services, events, onboarding, documents, guest workflows, staff tasks, and resident engagement in one connected platform. Q: What should resident satisfaction software include? A: It may include a branded resident app, management portal, resident communication, request tracking, feedback workflows, package support, amenity reservations, personal services, events, documents, onboarding, guest workflows, engagement tools, and service recovery workflows. Q: How is resident satisfaction software different from a basic resident portal? A: A basic resident portal often focuses on account tasks and limited self-service. Resident satisfaction software supports broader workflows such as communication, feedback, issue resolution, engagement, services, amenities, packages, documents, events, guest coordination, and daily operations. Q: Can resident satisfaction software improve retention? A: Yes. Resident satisfaction software can support retention by improving communication, reducing friction, helping teams respond faster, supporting service recovery, promoting community engagement, and making services easier for residents to access. Q: How does ElevateOS support resident satisfaction software? A: ElevateOS supports resident satisfaction software by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-sentiment-software ### What Is Resident Sentiment Software? Resident sentiment software is technology that helps multifamily teams understand how residents feel about their apartment community by collecting, organizing, and acting on feedback, survey responses, requests, service issues, communication patterns, package concerns, amenity experiences, event feedback, and other resident experience signals. Q: What is resident sentiment software? A: Resident sentiment software is technology that helps multifamily teams understand how residents feel about their apartment community by collecting, organizing, and acting on feedback, survey responses, requests, service issues, communication patterns, package concerns, amenity experiences, event feedback, and other resident experience signals. Q: What should resident sentiment software include? A: It may include feedback intake, survey response tracking, sentiment signals, request context, issue routing, service recovery workflows, resident communication, trend visibility, management portal visibility, and resident experience reporting. Q: How is resident sentiment software different from manual sentiment tracking? A: Manual sentiment tracking often relies on surveys, reviews, emails, calls, staff notes, and informal conversations. Resident sentiment software centralizes signals, assigns follow-up, documents resolution, and helps teams identify recurring resident experience patterns. Q: Can resident sentiment software improve satisfaction? A: Yes. Resident sentiment software can support satisfaction by helping teams identify friction earlier, respond faster, close the loop on concerns, and improve communication across the resident experience. Q: How does ElevateOS support resident sentiment software? A: ElevateOS supports resident sentiment workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/resident-service-app ### What Is a Resident Services App? A resident service app is a mobile or web app that helps apartment residents request services, communicate with the property team, submit support requests, manage packages, book amenities, coordinate guests, access documents, view events, complete onboarding tasks, and stay connected to their community from one branded digital experience. Q: What is a resident services app? A: A resident services app is a mobile or web app that helps apartment residents request services, communicate with the property team, submit support requests, manage packages, book amenities, coordinate guests, access documents, view events, complete onboarding tasks, and stay connected to their community. Q: What features should a resident services app include? A: A resident services app may include personal service requests, resident communication, maintenance and support requests, package assistance, amenity support, guest workflows, documents, service updates, resident apps, and management portal visibility. Q: How is a resident services app different from a resident portal? A: A resident portal often focuses on basic account tasks. A resident services app supports broader service workflows, including personal services, support requests, package questions, guest coordination, amenity help, and resident communication. Q: Can a resident services app improve resident experience? A: Yes. A resident services app can improve resident experience by making it easier to request services, receive updates, coordinate support, access resources, and complete service-related tasks from one branded app. Q: How does ElevateOS support resident service apps? A: ElevateOS supports resident service apps by connecting a branded resident app, personal services, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/resident-survey-software-for-apartments ### What Is Resident Survey Software for Apartments? Resident survey software for apartments is technology that helps apartment communities collect, organize, analyze, and act on resident survey responses about satisfaction, communication, maintenance, packages, amenities, services, events, onboarding, staff support, move-ins, guest workflows, and the overall resident experience. Q: What is resident survey software for apartments? A: Resident survey software for apartments is technology that helps apartment communities collect, organize, analyze, and act on resident survey responses about satisfaction, communication, maintenance, packages, amenities, services, events, onboarding, staff support, move-ins, guest workflows, and the overall resident experience. Q: What should resident survey software include? A: It may include survey creation, resident response collection, satisfaction scoring, comment collection, response routing, service recovery workflows, survey trend visibility, management portal visibility, and resident communication tools. Q: How is resident survey software different from manual resident surveys? A: Manual resident surveys often rely on basic forms, exports, emails, and spreadsheets. Resident survey software connects survey responses with follow-up workflows, trend visibility, staff ownership, and resident experience improvement. Q: Can resident survey software improve satisfaction? A: Yes. Resident survey software can support satisfaction by helping teams collect resident sentiment, respond faster, close the loop on concerns, identify recurring friction, and improve communication across the resident experience. Q: How does ElevateOS support resident survey software? A: ElevateOS supports resident survey and feedback workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/residential-concierge-software ### What Is Resident Concierge Software? Residential concierge software is technology that helps apartment communities manage resident service requests, concierge-style support, personal services, package assistance, amenity help, guest coordination, move-in support, resident communication, service provider workflows, and property team visibility from one connected platform. Q: What is resident concierge software? A: Resident concierge software is technology that helps apartment communities manage resident service requests, concierge-style support, personal services, package assistance, amenity help, guest coordination, move-in support, resident communication, service provider workflows, and property team visibility. Q: What features should resident concierge software include? A: Resident concierge software may include personal service requests, resident communication, service provider coordination, package assistance, amenity support, guest workflows, documents, service updates, resident apps, and management portal visibility. Q: How is resident concierge software different from a resident portal? A: A resident portal often focuses on basic account tasks. Resident concierge software supports broader service workflows, including personal services, concierge requests, package questions, guest coordination, amenity help, and resident support. Q: Can resident concierge software improve resident experience? A: Yes. Resident concierge software can improve resident experience by making it easier to request services, receive updates, coordinate support, access resources, and complete service-related tasks from one branded app. Q: How does ElevateOS support resident concierge software? A: ElevateOS supports resident concierge software by connecting a branded resident app, personal services, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/residential-management-software ### What Is Resident Management Software? Residential management software is technology that helps apartment communities manage resident communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and property team visibility from one connected platform. Q: What is resident management software? A: Resident management software is technology that helps apartment communities manage resident communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and property team visibility. Q: What features should resident management software include? A: Resident management software may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is resident management software different from a resident portal? A: A resident portal often focuses on basic account tasks. Resident management software supports broader resident workflows, including communication, maintenance, packages, amenities, services, events, documents, guest workflows, onboarding, and operations. Q: Can resident management software reduce app fatigue? A: Yes. It can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support resident management software? A: ElevateOS supports resident management software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/residential-management-system ### What Is a Residential Management System? A residential management system is software that helps property teams manage resident communication, maintenance requests, packages, amenities, guest workflows, documents, services, events, onboarding, access workflows, resident engagement, and daily residential operations from one connected platform. Q: What is a residential management system? A: A residential management system is software that helps property teams manage resident communication, maintenance requests, packages, amenities, guest workflows, documents, services, events, onboarding, access workflows, resident engagement, and daily residential operations. Q: What features should a residential management system include? A: A residential management system may include resident communication, maintenance requests, package management, amenity reservations, resident engagement, visitor access, documents, services, events, onboarding, management portal visibility, and reporting. Q: How is a residential management system different from a resident portal? A: A resident portal often focuses on basic account tasks. A residential management system can support a broader experience that includes resident engagement, communication, requests, packages, amenities, services, access workflows, events, documents, and management tools. Q: Can a residential management system support resident retention? A: Yes. A residential management system can support retention by helping residents feel more informed, engaged, supported, and connected through communication, services, events, amenities, reminders, and resident support workflows. Q: How does ElevateOS support residential management systems? A: ElevateOS supports residential management systems by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/residential-rental-property-management-software ### What Is Residential Rental Property Management Software? Residential rental property management software is technology that helps property teams manage the daily operations and resident experience of rental housing communities, including resident communication, maintenance requests, package notifications, amenity reservations, documents, events, services, guest workflows, onboarding, access-related workflows, resident engagement, and management visibility. Q: What is residential rental property management software? A: Residential rental property management software is technology that helps property teams manage the daily operations and resident experience of rental housing communities, including resident communication, requests, packages, amenities, documents, events, services, guest workflows, onboarding, access-related workflows, engagement, and management visibility. Q: What features should residential rental property management software include? A: Residential rental property management software may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How is modern residential rental property management software different from traditional software? A: Traditional software often focuses on administrative tasks. Modern residential rental property management software connects resident experience, staff operations, communication, packages, amenities, services, access workflows, events, documents, and management visibility. Q: Can residential rental property management software reduce app fatigue? A: Yes. It can reduce app fatigue when it consolidates common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support residential rental property management software? A: ElevateOS supports residential rental property management software by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/tenant-apps ### What Are Tenant Apps? Tenant apps are mobile or web apps that help renters and property teams manage everyday rental community workflows, including announcements, maintenance requests, package notifications, amenity reservations, documents, resident services, guest workflows, onboarding, events, access-related updates, communication, and support. Q: What are tenant apps? A: Tenant apps are mobile or web apps that help renters and property teams manage everyday rental community workflows, including announcements, maintenance requests, package notifications, amenity reservations, documents, resident services, guest workflows, onboarding, events, communication, and support. Q: What features should tenant apps include? A: Tenant apps may include resident communication, maintenance requests, package management, amenity reservations, resident support, documents, services, events, onboarding, guest management, resident apps, and management portal visibility. Q: How are tenant apps different from resident portals? A: Resident portals often focus on basic account tasks. Tenant apps can support broader resident workflows, including communication, maintenance, packages, amenities, services, events, documents, guest workflows, onboarding, and operations. Q: Can tenant apps reduce app fatigue? A: Yes. Tenant apps can reduce app fatigue when they consolidate common resident workflows into one branded community experience instead of requiring separate vendor apps for packages, amenities, services, communication, and support. Q: How does ElevateOS support tenant apps? A: ElevateOS supports tenant apps by connecting a branded resident app, management portal, resident communication, packages, amenities, services, documents, access workflows, events, onboarding, maintenance requests, guest management, resident engagement, and operations in one platform. https://www.elevateos.com/glossary/unit-inspection-software-for-apartments ### What Is Unit Inspection Software for Apartments? Unit inspection software for apartments is a digital system that helps property teams inspect apartment units, document unit conditions, capture photos and notes, identify maintenance or repair needs, and manage move-in, move-out, turnover, preventive maintenance, and routine unit inspection workflows. Q: What is unit inspection software for apartments? A: Unit inspection software for apartments is a digital system that helps property teams inspect apartment units, document conditions, capture photos and notes, identify maintenance or repair needs, and manage move-in, move-out, turnover, preventive maintenance, and routine unit inspection workflows. Q: What can apartment unit inspection software document? A: Unit inspection software may document room conditions, damage, appliances, fixtures, flooring, walls, maintenance needs, photos, notes, cleaning requirements, turnover tasks, preventive maintenance items, and other apartment-specific information. Q: How is unit inspection software different from paper inspection forms? A: Paper inspection forms require staff to manually record and organize apartment condition information. Unit inspection software can centralize digital checklists, photos, notes, condition records, and supporting documentation in one workflow. Q: Can unit inspection software support move-in and move-out inspections? A: Yes. Apartment unit inspection software can support move-in and move-out condition documentation, as well as turnover, preventive maintenance, routine condition checks, and unit readiness inspections. Q: How does ElevateOS support apartment unit inspections? A: ElevateOS supports digital move-in, move-out, and preventive maintenance inspections while connecting unit inspection workflows with resident communication, maintenance, documents, onboarding, requests, and broader apartment property operations. https://www.elevateos.com/glossary/vendor-credential-management-for-apartments ### What Is Vendor Credential Management for Apartments? Vendor credential management for apartments is the process and software used to collect, verify, store, and monitor the documents vendors must maintain to work at a property, such as insurance certificates, licenses, W-9s, agreements, and safety or background requirements. Q: What is vendor credential management for apartments? A: Vendor credential management for apartments is the process and software used to collect, verify, store, and monitor vendor documents such as insurance certificates, licenses, W-9s, and agreements. Q: Which vendor credentials do apartment communities usually require? A: Common requirements include general liability insurance, workers' compensation, trade licenses, W-9s, signed service agreements, and in some cases safety training or background screening. Q: Why does credential expiration tracking matter? A: Insurance and licenses expire. Tracking expiration dates helps teams avoid assigning work to vendors whose coverage or licensing has lapsed. Q: Is credential management the same as vendor management? A: Credential management is one part of vendor management, focused specifically on documentation and compliance rather than scheduling and coordinating work. Q: How does ElevateOS support vendor document workflows? A: ElevateOS helps connect vendor-supported work, documents, maintenance, access-related workflows, and resident communication through its Management Portal and branded Resident App. https://www.elevateos.com/glossary/virtual-concierge-for-apartments ### What Is a Virtual Concierge for Apartments? A virtual concierge for apartments is a digital service layer that helps residents request support, access services, ask questions, receive updates, coordinate guests, manage packages, book amenities, and connect with property teams through a resident app, management portal, or other online experience. Q: What is a virtual concierge for apartments? A: A virtual concierge for apartments is a digital service layer that helps residents request support, access services, ask questions, receive updates, coordinate guests, manage packages, book amenities, and connect with property teams through a resident app, management portal, or other online experience. Q: What should a virtual concierge include? A: It may include resident service requests, package support, amenity help, guest coordination, move-in support, personal services, local perks, resident communication, documents, staff tasks, and management portal visibility. Q: How is a virtual concierge different from a traditional concierge desk? A: A traditional concierge desk depends more on in-person interaction, calls, emails, and staff memory. A virtual concierge lets residents request help digitally while staff manage requests, updates, and service workflows in software. Q: Can a virtual concierge improve resident experience? A: Yes. A virtual concierge can improve resident experience by making services easier to request, improving communication, reducing missed follow-up, and giving residents a more convenient way to access community support. Q: How does ElevateOS support virtual concierge workflows? A: ElevateOS supports virtual concierge workflows by connecting a branded resident app, management portal, resident communication, personal services, packages, amenities, documents, events, onboarding, maintenance requests, guest management, resident engagement, staff tasks, and operations in one platform. https://www.elevateos.com/glossary/visitor-management-software-for-apartments ### What Is Visitor Management Software for Apartments? Visitor management software for apartments is technology that helps multifamily communities manage guest access, visitor instructions, resident approvals, front desk workflows, vendor visits, service providers, delivery access, amenity guests, access control integrations, notifications, and staff visibility from one connected platform. Q: What is visitor management software for apartments? A: Visitor management software for apartments is technology that helps multifamily communities manage guest access, visitor instructions, resident approvals, front desk workflows, vendor visits, service providers, delivery access, notifications, and staff visibility. Q: What features should visitor management software include? A: Common features include guest invitations, resident notifications, access control integrations, vendor and service provider workflows, front desk visibility, visitor instructions, guest notes, and management portal tools. Q: How is visitor management software different from manual guest logs? A: Manual guest logs rely on paper logs, calls, front desk notes, or one-off instructions. Visitor management software centralizes guest records, instructions, resident notifications, access workflows, and staff visibility. Q: Can visitor management software improve resident experience? A: Yes. Visitor management software can improve resident experience by making it easier to manage guests, service providers, deliveries, arrival notices, visitor instructions, and access-related communication. Q: What should teams look for in visitor management software for apartments? A: Teams should look for branded resident app connectivity, access control integrations, vendor and service provider workflows, resident notifications, staff visibility, guest instructions, and management portal integration. https://www.elevateos.com/glossary/what-are-mobile-keys-for-apartments ### What Are Mobile Keys for Apartments? Mobile keys for apartments are smartphone-based access credentials that allow residents, staff, guests, or approved vendors to unlock authorized doors, units, amenities, package rooms, garages, elevators, or shared spaces without relying only on traditional metal keys, fobs, or key cards. Q: What are mobile keys for apartments? A: Mobile keys for apartments are smartphone-based digital credentials that allow approved users to unlock authorized doors, units, amenities, package rooms, garages, elevators, gates, or shared spaces. Q: How do mobile keys work in apartment communities? A: Mobile keys work by assigning a digital access credential to a smartphone. When the user attempts entry, the access system verifies whether the credential is active and approved for that specific access point. Q: Are mobile keys the same as smart locks? A: No. A smart lock is access hardware installed on a door. A mobile key is the digital credential used on a smartphone. Mobile keys may work with smart locks, building readers, gates, elevators, package rooms, or other access control systems. Q: Can mobile keys connect with a resident app? A: Yes. Mobile keys can connect with a resident app so residents can manage access-related workflows alongside amenities, packages, maintenance requests, communication, onboarding, and services. Q: Why do apartment communities use mobile keys? A: Apartment communities use mobile keys to reduce physical key management, improve resident convenience, simplify move-in and move-out workflows, support guest access, and create a more modern access experience. https://www.elevateos.com/glossary/what-are-resident-lifecycle-platforms ### What Is a Resident Lifecycle Platform? A resident lifecycle platform is multifamily software that helps apartment communities manage the full resident journey from first impression and leasing through move-in, onboarding, daily living, engagement, service requests, renewal, and move-out. Q: What is a resident lifecycle platform? A: A resident lifecycle platform is multifamily software that helps apartment communities manage the full resident journey from leasing and move-in through daily living, engagement, service requests, renewal, and move-out. Q: What stages are included in the resident lifecycle? A: Common stages include attract, lease, onboard, move in, engage, support, retain, renew, and move out. Each stage includes different resident communications, tasks, services, and operational workflows. Q: How is a resident lifecycle platform different from a resident app? A: A resident app is the mobile interface residents use. A resident lifecycle platform is the broader system that connects the app to onboarding, communication, services, amenities, packages, engagement, operations, renewal, and move-out workflows. Q: Why do multifamily operators need a resident lifecycle platform? A: Multifamily operators use resident lifecycle platforms to reduce disconnected workflows, improve resident experience, support retention, standardize operations, and give teams better visibility into each stage of the resident journey. Q: Can a resident lifecycle platform improve renewals? A: Yes. A resident lifecycle platform can support renewals by improving onboarding, communication, service quality, resident engagement, amenity usage, convenience, and daily living experiences throughout the lease. https://www.elevateos.com/glossary/what-is-a-branded-resident-app ### What Is a Branded Resident App? A branded resident app is a mobile app built around an apartment community’s own brand, giving residents one familiar place to access services, communication, amenities, packages, maintenance requests, onboarding, documents, events, guest management, and daily community resources. Q: What is a branded resident app? A: A branded resident app is a white-label mobile app customized for an apartment community or property management portfolio, giving residents one branded place to access communication, amenities, services, packages, requests, onboarding, documents, events, and community resources. Q: What features should a branded resident app include? A: Common features include custom branding, resident communication, amenity reservations, move-in onboarding, maintenance requests, package notifications, guest management, resident services, documents, event booking, social feed, and management portal connectivity. Q: How is a branded resident app different from a generic resident app? A: A generic resident app usually reflects the vendor’s brand or a standard interface. A branded resident app reflects the property, building, community, or portfolio brand and feels like the official digital home for residents. Q: Can a branded resident app reduce app fatigue? A: Yes. A branded resident app can reduce app fatigue by consolidating common resident workflows into one mobile experience instead of requiring residents to use multiple disconnected apps, portals, links, and logins. Q: Why do apartment communities use branded resident apps? A: Apartment communities use branded resident apps to strengthen the community brand, improve resident communication, increase engagement, simplify daily tasks, promote amenities and services, reduce app fatigue, and support retention. https://www.elevateos.com/glossary/what-is-a-custom-resident-app ### What Is a Custom Resident App? A custom resident app is a mobile app configured around the needs, branding, workflows, amenities, services, and resident experience strategy of a specific apartment community, multifamily operator, or property management portfolio. Q: What is a custom resident app? A: A custom resident app is a mobile app configured around the branding, workflows, amenities, services, communication needs, resident lifecycle, and operating model of a specific apartment community or multifamily portfolio. Q: What features should a custom resident app include? A: Common features include custom branding, move-in workflows, amenity reservations, resident communication, package updates, maintenance requests, personal services, events, documents, guest management, engagement tools, and management portal connectivity. Q: How is a custom resident app different from a generic resident app? A: A generic resident app provides a standard experience across many properties. A custom resident app is configured around a specific property’s brand, services, amenities, resident workflows, documents, rules, events, and community experience. Q: Can a custom resident app reduce app fatigue? A: Yes. A custom resident app can reduce app fatigue by bringing common resident workflows into one branded app instead of requiring residents to use multiple disconnected apps, portals, emails, and vendor tools. Q: Why do apartment communities use custom resident apps? A: Apartment communities use custom resident apps to improve resident experience, strengthen brand identity, simplify communication, increase engagement, promote amenities and services, reduce manual work, and support retention. https://www.elevateos.com/glossary/what-is-a-high-rise-resident-app ### What Is a High-Rise Resident App? A high-rise resident app is a mobile app designed for residents and property teams in high-rise apartment buildings. It helps manage building communication, package notifications, amenity reservations, service elevator booking, guest management, access-related workflows, maintenance requests, move-in onboarding, documents, resident services, events, and daily building operations from one branded app. Q: What is a high-rise resident app? A: A high-rise resident app is a mobile app designed for residents and property teams in high-rise apartment buildings. It helps manage communication, packages, amenities, service elevator booking, guest management, access workflows, requests, onboarding, documents, services, events, and daily building operations. Q: What features should a high-rise resident app include? A: Common features include service elevator booking, package notifications, amenity reservations, building communication, guest management, access workflows, move-in onboarding, maintenance requests, documents, personal services, events, and management portal connectivity. Q: How is a high-rise resident app different from a basic resident portal? A: A basic resident portal is usually focused on payments, forms, documents, and simple requests. A high-rise resident app supports the broader needs of vertical living, including service elevators, packages, amenities, guest traffic, access workflows, building updates, services, and engagement. Q: Can a high-rise resident app reduce front desk workload? A: Yes. A high-rise resident app can reduce front desk workload by helping residents find package updates, amenity rules, elevator booking details, building notices, service options, documents, and guest instructions without repeated calls or office visits. Q: Why do high-rise apartment communities use resident apps? A: High-rise communities use resident apps to simplify vertical living, improve communication, reduce app fatigue, manage packages and amenities, support move-ins, coordinate services, and create a more premium resident experience. https://www.elevateos.com/glossary/what-is-a-luxury-apartment-resident-app ### What Is a Class A Apartment Resident App? A Class A apartment resident app is a premium mobile app designed for high-end apartment communities, Class A buildings, and lifestyle-driven multifamily properties. It gives residents one branded place to access amenities, concierge-style services, maintenance requests, package updates, move-in onboarding, communication, documents, events, guest management, and community resources. Q: What is a Class A apartment resident app? A: A Class A apartment resident app is a premium mobile app for high-end apartment communities that helps residents access amenities, services, packages, onboarding, communication, events, documents, guest workflows, and daily community resources from one branded experience. Q: What features should a Class A apartment resident app include? A: Common features include white-label branding, personal services, amenity reservations, move-in onboarding, package notifications, maintenance requests, resident communication, event booking, guest management, documents, perks, and management portal connectivity. Q: How is a Class A resident app different from a basic resident portal? A: A basic resident portal is usually focused on transactions such as payments, forms, documents, and simple requests. A Class A resident app is mobile-first and designed around the full lifestyle experience, including services, amenities, events, communication, packages, onboarding, and engagement. Q: Can a Class A apartment resident app improve retention? A: Yes. A Class A resident app can support retention by making the property’s lifestyle value easier to use, improving communication, increasing amenity and service engagement, and creating a more convenient resident experience. Q: Why do Class A communities use Class A resident apps? A: Class A communities use Class A resident apps to deliver a more premium experience, promote services and amenities, reduce app fatigue, improve resident communication, increase engagement, and support a hospitality-style operating model. https://www.elevateos.com/glossary/what-is-a-multifamily-mobile-app ### What Is a Multifamily Mobile App? A multifamily mobile app is a resident-facing and/or staff-facing mobile app designed for apartment communities, property managers, and multifamily portfolios. It helps residents and property teams manage communication, service requests, packages, amenities, onboarding, documents, events, services, guest workflows, and daily community operations from a mobile experience. Q: What is a multifamily mobile app? A: A multifamily mobile app is a mobile platform designed for apartment communities, residents, and property teams. It can support communication, maintenance requests, amenity reservations, package updates, onboarding, documents, services, events, guest workflows, and resident engagement. Q: What features should a multifamily mobile app include? A: Common features include resident communication, maintenance requests, amenity reservations, package notifications, move-in onboarding, document access, service booking, event promotion, guest management, resident engagement tools, and management portal connectivity. Q: How is a multifamily mobile app different from a resident portal? A: A resident portal is often web-based and focused on account tasks such as payments, forms, documents, and basic requests. A multifamily mobile app is mobile-first and designed to support daily living, communication, amenities, packages, services, events, onboarding, and engagement. Q: Can a multifamily mobile app reduce app fatigue? A: Yes. A multifamily mobile app can reduce app fatigue by consolidating resident workflows into one branded mobile experience instead of requiring multiple disconnected apps, portals, passwords, and vendor tools. Q: Why do apartment communities use multifamily mobile apps? A: Apartment communities use multifamily mobile apps to improve resident communication, reduce manual work, increase amenity and service usage, simplify package and request workflows, improve engagement, and create a more connected resident experience. https://www.elevateos.com/glossary/what-is-a-multifamily-resident-app ### What Is a Multifamily Resident App? A multifamily resident app is a mobile platform that gives apartment residents one place to manage daily community tasks, communicate with the property team, access services, book amenities, submit requests, and stay connected to their building. Q: What is a multifamily resident app? A: A multifamily resident app is a mobile platform that allows apartment residents to manage property-related tasks, communicate with the property team, access services, book amenities, receive updates, and interact with their community from a smartphone. Q: What features should a resident app include? A: A resident app should commonly include maintenance requests, community announcements, amenity reservations, package notifications, service requests, access control integrations, event updates, and resident communication tools. Q: Is a resident app the same as a resident portal? A: Not exactly. A resident portal is often web-based and used for specific tasks like payments or maintenance. A resident app is usually mobile-first and designed for more frequent daily interaction across communication, services, access, amenities, and community engagement. Q: Why do apartment communities use resident apps? A: Apartment communities use resident apps to improve communication, reduce manual work for staff, simplify resident requests, increase digital service adoption, and create a more convenient resident experience. Q: Can a resident app support access control? A: Yes. Some multifamily resident apps can support or integrate with access control systems, including mobile keys, smart locks, guest access, amenity access, package rooms, and building entry workflows. https://www.elevateos.com/glossary/what-is-a-property-management-app-for-residents ### What Is a Property Management App for Residents? A property management app for residents is a mobile app that gives apartment residents one convenient place to handle everyday community tasks, such as paying rent, submitting maintenance requests, booking amenities, receiving property updates, accessing services, and communicating with the management team. Q: What is a property management app for residents? A: It is a mobile app that lets apartment residents manage common property-related tasks such as rent, maintenance, amenity bookings, communication, and resident services from one place. Q: Is a resident app the same as a resident portal? A: Not always. A resident portal is often web-based and focused on basic transactions. A resident app is mobile-first and can support daily engagement, amenities, services, access, and communication. Q: What features should a resident app include? A: Common features include rent payments, work orders, amenity reservations, community announcements, package updates, mobile access, visitor workflows, resident events, and concierge-style services. Q: Why do multifamily properties use resident apps? A: Multifamily properties use resident apps to improve convenience, reduce office interruptions, streamline resident requests, increase engagement, and create a more modern resident experience. Q: Can a resident app be branded to a property? A: Yes. Many modern resident apps can be white-labeled so the app experience reflects the property, community, or management company brand. https://www.elevateos.com/glossary/what-is-a-property-management-mobile-app ### What Is a Property Management Mobile App? A property management mobile app is a mobile platform that helps property managers, onsite teams, and residents manage apartment community tasks from a phone or tablet. It can support resident communication, maintenance requests, package updates, amenity reservations, onboarding, documents, services, guest workflows, staff tasks, and daily property operations. Q: What is a property management mobile app? A: A property management mobile app is a mobile platform that helps property managers, onsite teams, and residents manage apartment community tasks such as communication, maintenance requests, amenities, packages, onboarding, documents, services, guest workflows, and daily operations. Q: What features should a property management mobile app include? A: Common features include resident communication, maintenance and service requests, amenity reservations, package workflows, move-in onboarding, document access, staff workflow support, automated notifications, and management portal connectivity. Q: How is a property management mobile app different from desktop property management software? A: Desktop property management software often focuses on back-office records, accounting, leasing, and reporting. A property management mobile app focuses on mobile access to daily resident workflows, communication, requests, amenities, packages, services, and operations. Q: Can a property management mobile app improve resident experience? A: Yes. A property management mobile app can improve resident experience by making requests, communication, packages, amenities, documents, onboarding, and services easier to access from a mobile device. Q: Why do multifamily teams use property management mobile apps? A: Multifamily teams use property management mobile apps to improve responsiveness, reduce manual work, increase resident self-service, centralize communication, support staff workflows, and create a more mobile-first resident experience. https://www.elevateos.com/glossary/what-is-a-resident-app-with-access-control ### What Is a Resident App With Access Control? A resident app with access control is a mobile platform that lets apartment residents manage daily community tasks and access-related actions from one app, including mobile keys, guest access, amenity access, package room access, building entry, service requests, communication, and resident services. Q: What is a resident app with access control? A: A resident app with access control is a mobile platform that lets apartment residents manage access-related workflows, such as mobile keys, guest access, amenity access, package room access, and building entry, alongside daily resident tasks like requests, communication, services, and amenities. Q: What features should a resident app with access control include? A: Common features include mobile keys, guest access management, amenity access, package room access, onboarding access setup, smart home integrations, access control integrations, resident communication, and management portal visibility. Q: How is a resident app with access control different from a standalone access app? A: A standalone access app usually focuses only on unlocking doors or managing credentials. A resident app with access control connects access to the broader resident experience, including amenities, packages, communication, guest management, services, onboarding, and requests. Q: Can a resident app with access control reduce app fatigue? A: Yes. A resident app with access control can reduce app fatigue by letting residents manage access, amenities, packages, requests, communication, services, and community updates from one branded app instead of multiple disconnected tools. Q: Why do apartment communities use resident apps with access control? A: Apartment communities use resident apps with access control to simplify access-related workflows, improve resident convenience, connect access with amenities and packages, reduce front desk interruptions, and create a more unified resident experience. https://www.elevateos.com/glossary/what-is-a-resident-communication-platform ### What Is a Resident Communication Platform? A resident communication platform is multifamily software that helps apartment communities send, manage, and organize communication with residents across announcements, alerts, reminders, maintenance updates, package notifications, amenity messages, event invitations, onboarding steps, and community updates. Q: What is a resident communication platform? A: A resident communication platform is multifamily software that helps apartment communities send, manage, and organize resident messages such as announcements, alerts, reminders, maintenance updates, package notifications, event invitations, and community updates. Q: What features should a resident communication platform include? A: Common features include app notifications, email, SMS, announcements, emergency alerts, resident segmentation, automated reminders, package notifications, maintenance updates, event messages, and management portal tools. Q: How does a resident communication platform help property teams? A: It helps property teams reduce repetitive outreach, send clearer messages, organize communication, keep residents informed, support emergency alerts, and coordinate updates around packages, maintenance, amenities, events, and onboarding. Q: Is a resident communication platform the same as a resident portal? A: No. A resident portal helps residents complete tasks. A resident communication platform helps property teams deliver messages and updates. In modern communities, both can be connected through a resident app or resident experience platform. Q: Can a resident communication platform improve resident experience? A: Yes. Clear and timely communication can improve resident experience by reducing confusion, increasing transparency, helping residents take action, and making the property team feel more responsive. https://www.elevateos.com/glossary/what-is-a-resident-lifecycle-platform ### What Is a Resident Lifecycle Platform? A resident lifecycle platform is multifamily software that helps apartment communities manage the full resident journey from first impression and leasing through move-in, onboarding, daily living, engagement, service requests, renewal, and move-out. Q: What is a resident lifecycle platform? A: A resident lifecycle platform is multifamily software that helps apartment communities manage the full resident journey from leasing and move-in through daily living, engagement, service requests, renewal, and move-out. Q: What stages are included in the resident lifecycle? A: Common stages include attract, lease, onboard, move in, engage, support, retain, renew, and move out. Each stage includes different resident communications, tasks, services, and operational workflows. Q: How is a resident lifecycle platform different from a resident app? A: A resident app is the mobile interface residents use. A resident lifecycle platform is the broader system that connects the app to onboarding, communication, services, amenities, packages, engagement, operations, renewal, and move-out workflows. Q: Why do multifamily operators need a resident lifecycle platform? A: Multifamily operators use resident lifecycle platforms to reduce disconnected workflows, improve resident experience, support retention, standardize operations, and give teams better visibility into each stage of the resident journey. Q: Can a resident lifecycle platform improve renewals? A: Yes. A resident lifecycle platform can support renewals by improving onboarding, communication, service quality, resident engagement, amenity usage, convenience, and daily living experiences throughout the lease. https://www.elevateos.com/glossary/what-is-a-resident-maintenance-app ### What Is a Resident Maintenance App? A resident maintenance app is a mobile app that lets apartment residents submit maintenance requests, upload details or photos, receive status updates, communicate with the property team, and track repair progress from one convenient resident experience. Q: What is a resident maintenance app? A: A resident maintenance app is a mobile app that lets apartment residents submit maintenance requests, upload details or photos, receive status updates, communicate with the property team, and track repair progress from one resident experience. Q: What features should a resident maintenance app include? A: Common features include mobile request submission, photo uploads, request categories, confirmations, status updates, resident communication, maintenance history, and connection to staff workflows or management tools. Q: How is a resident maintenance app different from maintenance software? A: A resident maintenance app is the resident-facing mobile experience for submitting and tracking maintenance requests. Maintenance software is usually the broader staff-facing system used to manage work orders, assignments, inspections, vendors, and reporting. Q: Can a resident maintenance app improve resident experience? A: Yes. A resident maintenance app can improve resident experience by making maintenance requests easier to submit, giving residents clearer updates, reducing missed follow-up, and helping teams communicate more consistently. Q: What should teams look for in a resident maintenance app? A: Teams should look for easy mobile submission, photo uploads, automated confirmations, status updates, branded resident app integration, staff workflow connectivity, and management portal visibility. https://www.elevateos.com/glossary/what-is-a-resident-services-platform ### What Is a Resident Services Platform? A resident services platform is multifamily software that helps apartment communities offer, manage, promote, and track resident services from one connected platform. It can include housekeeping, pet care, move-in help, furniture assembly, TV mounting, concierge-style support, local perks, event experiences, amenity support, package help, resident communication, and service workflows. Q: What is a resident services platform? A: A resident services platform is multifamily software that helps apartment communities offer, manage, promote, and track resident services such as housekeeping, pet care, move-in help, furniture assembly, TV mounting, concierge-style support, local perks, events, package help, and resident communication. Q: What features should a resident services platform include? A: Common features include a service catalog, resident service requests, white-labeled resident app integration, request routing and tracking, local perks, event experiences, service communication, and management portal visibility. Q: How is a resident services platform different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. A resident services platform focuses on services, convenience, lifestyle support, local perks, events, concierge-style workflows, resident engagement, and service coordination. Q: Can a resident services platform improve resident engagement? A: Yes. A resident services platform can improve engagement by giving residents useful reasons to use the app regularly, including services, perks, events, amenities, support, and community resources. Q: Why do apartment communities use resident services platforms? A: Apartment communities use resident services platforms to increase convenience, improve satisfaction, promote services and perks, reduce vendor app fatigue, support retention, and create a more service-oriented resident experience. https://www.elevateos.com/glossary/what-is-amenity-reservation-software-for-apartments ### What Is Amenity Reservation Software for Apartments? Amenity reservation software is a digital system that helps apartment communities let residents view, book, manage, and receive updates about shared spaces such as clubrooms, rooftops, coworking rooms, fitness areas, pools, guest suites, lounges, grills, golf simulators, and event spaces. Q: What is amenity reservation software for apartments? A: Amenity reservation software is a digital system that lets apartment residents view, book, manage, and receive updates about shared spaces such as clubrooms, rooftops, coworking rooms, guest suites, pools, lounges, fitness spaces, and event rooms. Q: What features should amenity reservation software include? A: Common features include real-time availability, online booking, resident app access, rules and approvals, capacity limits, guest counts, fees, deposits, automated confirmations, reminders, cancellation workflows, and management portal visibility. Q: How does amenity reservation software help property teams? A: It helps property teams reduce manual scheduling, prevent double bookings, manage rules and approvals, automate resident communication, track amenity usage, and support revenue from fee-based spaces. Q: Is amenity reservation software only for Class A apartments? A: No. Class A and Class A communities often benefit the most because they have more reservable spaces, but any apartment community with shared amenities can use reservation software to reduce manual booking work and improve resident convenience. Q: Can amenity reservation software improve resident experience? A: Yes. Amenity reservation software can improve resident experience by making shared spaces easier to discover, reserve, use, and manage from a resident app or portal. https://www.elevateos.com/glossary/what-is-an-apartment-building-app ### What Is an Apartment Building App? An apartment building app is a mobile app that helps residents interact with their apartment building from one place. It can support building communication, maintenance requests, amenity reservations, package updates, move-in onboarding, documents, guest management, resident services, events, access-related workflows, and daily building resources. Q: What is an apartment building app? A: An apartment building app is a mobile app that helps residents manage daily building tasks such as communication, maintenance requests, amenity reservations, package updates, move-in onboarding, documents, services, events, guest management, and building resources. Q: What features should an apartment building app include? A: Common features include building announcements, maintenance requests, amenity reservations, package notifications, move-in onboarding, document access, service booking, event promotion, guest management, resident engagement tools, and management portal connectivity. Q: How is an apartment building app different from a resident portal? A: A resident portal is often focused on account tasks such as payments, forms, documents, and basic requests. An apartment building app is mobile-first and designed to support daily building life, communication, amenities, packages, services, events, onboarding, and resident engagement. Q: Can an apartment building app reduce app fatigue? A: Yes. An apartment building app can reduce app fatigue by consolidating building communication, requests, packages, amenities, services, documents, and updates into one branded mobile experience. Q: Why do apartment buildings use building apps? A: Apartment buildings use building apps to improve resident communication, reduce manual work, increase amenity and service usage, simplify package and request workflows, improve engagement, and create a more connected resident experience. https://www.elevateos.com/glossary/what-is-an-apartment-concierge-app ### What Is an Apartment Concierge App? An apartment concierge app is a mobile platform that helps residents request services, communicate with the property team, access building resources, book amenities, receive package updates, manage guest workflows, view events, complete onboarding, and get lifestyle support from one branded app. Q: What is an apartment concierge app? A: An apartment concierge app is a mobile app that helps residents request services, communicate with the property team, book amenities, receive package updates, access documents, manage guest workflows, view events, and get lifestyle support from one branded experience. Q: What features should an apartment concierge app include? A: Common features include personal services, concierge messaging, amenity reservations, package support, event booking, local perks, move-in support, resident communication, document access, guest workflows, and management portal connectivity. Q: How is an apartment concierge app different from a resident portal? A: A resident portal is usually focused on payments, forms, documents, and basic requests. An apartment concierge app focuses on lifestyle services, convenience, hospitality-style support, amenities, packages, events, communication, and resident engagement. Q: Can an apartment concierge app improve resident retention? A: Yes. An apartment concierge app can support retention by making services, amenities, communication, support, and community value easier to access throughout the lease lifecycle. Q: Why do Class A communities use apartment concierge apps? A: Class A and Class A communities use apartment concierge apps to deliver a more premium resident experience, promote services and amenities, reduce manual concierge workload, improve engagement, and create a hospitality-inspired living experience. https://www.elevateos.com/glossary/what-is-an-apartment-resident-portal ### What Is an Apartment Resident Portal? An apartment resident portal is a digital platform that gives renters one place to manage common property-related tasks such as submitting maintenance requests, viewing announcements, accessing documents, booking amenities, receiving package updates, communicating with the property team, and managing parts of the resident experience online. Q: What is an apartment resident portal? A: An apartment resident portal is an online platform where residents can complete common community tasks such as submitting maintenance requests, viewing announcements, accessing documents, booking amenities, receiving package updates, and communicating with the property team. Q: What features should an apartment resident portal include? A: Common features include maintenance requests, resident communication, document access, amenity reservations, package notifications, move-in resources, service requests, payment-related workflows, and mobile-friendly resident tools. Q: Is a resident portal the same as a resident app? A: Not exactly. A resident portal is often web-based and focused on specific account or service tasks. A resident app is usually mobile-first and can support a broader daily experience across amenities, services, packages, access, communication, onboarding, and engagement. Q: Why do apartment communities use resident portals? A: Apartment communities use resident portals to centralize resident tasks, improve communication, reduce manual work for staff, organize service requests, provide document access, and create a more convenient resident experience. Q: Can an apartment resident portal improve resident satisfaction? A: Yes. A resident portal can improve satisfaction by making it easier for residents to submit requests, find information, receive updates, book amenities, and communicate with the property team without unnecessary friction. https://www.elevateos.com/glossary/what-is-an-apartment-resident-support-platform ### What Is an Apartment Resident Support Platform? An apartment resident support platform is software that helps apartment communities manage resident questions, requests, service needs, maintenance communication, package support, amenity issues, move-in help, guest workflows, documents, events, and service recovery from one connected resident experience. Q: What is an apartment resident support platform? A: An apartment resident support platform is software that helps apartment communities manage resident questions, requests, issues, service needs, maintenance updates, package questions, amenity support, move-in help, guest workflows, documents, events, and service recovery from one connected system. Q: What features should an apartment resident support platform include? A: Common features include support request intake, flexible routing, resident communication, knowledge and document access, service recovery workflows, flexible categories, automated updates, and management portal visibility. Q: How is an apartment resident support platform different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. An apartment resident support platform focuses on helping residents get answers, receive updates, resolve issues, and access support across the full apartment experience. Q: Can an apartment resident support platform improve resident experience? A: Yes. An apartment resident support platform can improve resident experience by making support easier to access, giving residents clearer updates, reducing missed follow-up, and helping teams resolve issues more consistently. Q: What should teams look for in an apartment resident support platform? A: Teams should look for branded resident app connectivity, flexible support categories, routing and ownership tools, automated communication, service recovery workflows, document access, and management portal visibility. https://www.elevateos.com/glossary/what-is-apartment-access-control ### What Is Apartment Access Control? Apartment access control is the system apartment communities use to manage who can enter buildings, units, amenities, package rooms, parking areas, elevators, and other controlled spaces. Modern access control can include mobile keys, smart locks, fobs, key cards, visitor passes, intercoms, gates, and resident app integrations. Q: What is apartment access control? A: Apartment access control is a system that helps multifamily properties manage who can enter buildings, units, amenities, package rooms, garages, gates, elevators, and other controlled spaces. Q: What are common types of apartment access control? A: Common types include mobile keys, smart locks, key fobs, key cards, PIN codes, intercoms, visitor passes, gate systems, elevator controls, and package room access systems. Q: Is apartment access control the same as smart locks? A: No. Smart locks are one part of access control. Apartment access control is broader and can include building entry, amenity access, guest access, package rooms, garages, elevators, vendor access, and resident app integrations. Q: Can apartment access control work with a resident app? A: Yes. Apartment access control can connect with a resident app so residents can manage access-related tasks from the same app they use for amenities, requests, communication, packages, and services. Q: Why do multifamily properties need access control? A: Multifamily properties use access control to manage resident, staff, guest, and vendor entry more efficiently while reducing manual key management and improving the daily resident experience. https://www.elevateos.com/glossary/what-is-apartment-maintenance-request-software ### What Is Apartment Maintenance Request Software? Apartment maintenance request software is a digital system that helps multifamily communities receive, organize, route, track, update, and resolve resident maintenance requests. It gives residents an easier way to ask for help and gives property teams a more efficient way to manage repairs, service issues, inspections, and follow-up. Q: What is apartment maintenance request software? A: Apartment maintenance request software is a digital system that helps multifamily communities receive, organize, route, track, update, and resolve resident maintenance requests. Q: What features should apartment maintenance request software include? A: Common features include digital request forms, photo uploads, request categories, priority levels, routing, staff assignment, status tracking, resident notifications, service history, and management portal visibility. Q: How does maintenance request software help property teams? A: It helps property teams reduce manual intake, organize request details, assign work, track status, communicate with residents, coordinate vendors, and identify recurring maintenance issues. Q: Is maintenance request software the same as maintenance management software? A: Not exactly. Maintenance request software focuses on resident service request intake, tracking, updates, and resolution. Maintenance management software may also include broader facilities workflows such as assets, preventive maintenance, inspections, inventory, and vendor management. Q: Can maintenance request software improve resident experience? A: Yes. Maintenance request software can improve resident experience by making requests easier to submit, updates easier to receive, and service progress easier to understand. https://www.elevateos.com/glossary/what-is-apartment-package-management-software ### What Is Apartment Package Management Software? Apartment package management software is a digital system that helps multifamily communities receive, scan, organize, notify, track, store, and release resident packages. It helps property teams reduce front desk clutter, save staff time, improve package visibility, and create a smoother pickup experience for residents. Q: What is apartment package management software? A: Apartment package management software is a digital system that helps multifamily properties receive, scan, organize, notify, track, store, and release resident packages. Q: What features should apartment package management software include? A: Common features include package scanning, resident notifications, storage location tracking, pickup confirmation, package status visibility, unclaimed package follow-up, and resident app integration. Q: How does package management software help property teams? A: It helps property teams reduce front desk interruptions, organize package areas, scan packages faster, send resident notifications, track pickups, and reduce manual package-related follow-up. Q: Is package management software the same as package lockers? A: No. Package lockers are physical storage hardware. Package management software is the digital system that helps teams track packages, notify residents, manage pickup status, and organize the package workflow. Q: Can package management software improve resident experience? A: Yes. Package management software can improve resident experience by sending clearer package notifications, reducing pickup confusion, improving package visibility, and making delivery pickup more convenient. https://www.elevateos.com/glossary/what-is-apartment-resident-onboarding ### What Is Apartment Resident Onboarding? Apartment resident onboarding is the process of helping new residents move into an apartment community smoothly. It includes everything residents need before, during, and after move-in, such as checklists, documents, access setup, service elevator booking, insurance reminders, app setup, maintenance instructions, amenity information, and welcome communication. Q: What is apartment resident onboarding? A: Apartment resident onboarding is the process of guiding new residents from lease signing to a successful move-in and early living experience through checklists, documents, access setup, move-in instructions, communication, and app-based workflows. Q: What should apartment resident onboarding include? A: Apartment resident onboarding should include move-in checklists, document access, insurance reminders, utility setup, access instructions, service elevator booking, move-in inspections, app setup, community information, and post-move-in follow-up. Q: How does resident onboarding help property teams? A: Resident onboarding helps property teams reduce repetitive move-in questions, standardize checklists, track missing tasks, manage documents, coordinate inspections, and create smoother handoffs between leasing, operations, concierge, and maintenance teams. Q: Is resident onboarding the same as move-in coordination? A: No. Move-in coordination focuses mainly on logistics such as scheduling, elevator booking, and access pickup. Resident onboarding is broader and includes the full transition from signed lease to confident daily living. Q: Can resident onboarding improve retention? A: Yes. A smoother onboarding experience can improve the first impression, reduce move-in frustration, introduce residents to community value, and support a stronger resident relationship from the start. https://www.elevateos.com/glossary/what-is-apartment-service-request-software ### What Is Apartment Service Request Software? Apartment service request software is technology that helps apartment residents submit service needs and helps property teams manage, route, update, and resolve those requests from one connected system. It can support maintenance issues, package questions, amenity support, move-in help, guest workflows, resident services, service recovery, and communication. Q: What is apartment service request software? A: Apartment service request software is technology that helps apartment residents submit service needs and helps property teams manage, route, update, and resolve those requests from one connected system. Q: What types of requests can apartment service request software manage? A: It can manage maintenance requests, package issues, amenity support, move-in help, guest questions, personal service requests, document questions, event support, service recovery items, and general resident needs. Q: How is apartment service request software different from maintenance software? A: Maintenance software usually focuses on repair requests and work orders. Apartment service request software is broader because it can support many resident needs, including maintenance, packages, amenities, services, move-in support, documents, guest workflows, and general support requests. Q: Can apartment service request software improve resident experience? A: Yes. Apartment service request software can improve resident experience by making requests easier to submit, giving residents clearer updates, reducing missed follow-up, and helping teams resolve issues more consistently. Q: What should teams look for in apartment service request software? A: Teams should look for branded resident app connectivity, flexible request categories, routing and ownership tools, automated resident updates, escalation workflows, communication history, and management portal visibility. https://www.elevateos.com/glossary/what-is-apartment-work-order-software ### What Is Apartment Work Order Software? Apartment work order software is technology that helps apartment communities create, assign, track, update, and resolve maintenance work orders. It gives property teams a more organized way to manage resident repair requests, common area issues, preventive maintenance, vendor coordination, staff assignments, and resident communication. Q: What is apartment work order software? A: Apartment work order software is technology that helps apartment communities create, assign, track, update, and resolve maintenance work orders from one connected system. Q: What features should apartment work order software include? A: Common features include work order creation, task assignment, status tracking, resident updates, vendor coordination, preventive maintenance support, reporting, escalation tools, and management portal visibility. Q: How is apartment work order software different from maintenance request software? A: Maintenance request software often focuses on the resident-submitted issue. Apartment work order software focuses on the operational task that follows, including assignment, scheduling, work tracking, completion, vendor coordination, and reporting. Q: Can apartment work order software improve resident experience? A: Yes. Apartment work order software can improve resident experience by helping teams acknowledge requests, track progress, communicate status, reduce missed follow-up, and resolve maintenance issues more consistently. Q: What should teams look for in apartment work order software? A: Teams should look for work order tracking, routing and ownership tools, resident app connectivity, automated communication, vendor coordination, preventive maintenance support, reporting, and management portal visibility. https://www.elevateos.com/glossary/what-is-app-fatigue-in-property-management ### What Is App Fatigue in Property Management? App fatigue in property management happens when residents, onsite teams, and property managers are forced to use too many disconnected apps, portals, logins, dashboards, and vendor tools to complete everyday apartment community tasks. Q: What is app fatigue in property management? A: App fatigue in property management is the frustration residents and staff feel when everyday apartment tasks are split across too many disconnected apps, logins, portals, dashboards, and vendor tools. Q: What causes app fatigue in apartment communities? A: App fatigue is usually caused by using separate tools for rent, packages, maintenance, amenities, access control, guest access, communication, services, events, and documents instead of one connected resident experience. Q: How does app fatigue affect residents? A: App fatigue can make residents less likely to use resident technology, miss important updates, avoid digital self-service, forget logins, call the office more often, and feel less connected to the community. Q: How can property managers reduce app fatigue? A: Property managers can reduce app fatigue by consolidating resident workflows into a branded resident app, connecting systems through integrations, simplifying communication, and giving staff one centralized management portal. Q: Can reducing app fatigue improve resident engagement? A: Yes. Reducing app fatigue can improve resident engagement by making it easier for residents to book amenities, receive updates, request services, check packages, attend events, and use community resources from one place. https://www.elevateos.com/glossary/what-is-centralized-property-management-software ### What Is Centralized Property Management Software? Centralized property management software is a digital platform that helps property teams manage residents, communication, maintenance, amenities, documents, services, packages, onboarding, staff tasks, and operations from one connected system instead of relying on scattered tools, spreadsheets, emails, and vendor portals. Q: What is centralized property management software? A: Centralized property management software is a digital platform that helps property teams manage residents, communication, maintenance, amenities, documents, services, packages, onboarding, staff tasks, and operations from one connected system. Q: What features should centralized property management software include? A: Common features include a management portal, resident app integration, resident communication, workflow automation, amenity management, package workflows, onboarding tools, maintenance coordination, document storage, service requests, and reporting. Q: How does centralized property management software help property teams? A: It helps property teams reduce system switching, centralize daily workflows, improve visibility, automate repetitive communication, manage resident-facing tasks, and standardize operations across one property or a portfolio. Q: Is centralized property management software the same as traditional property management software? A: Not always. Traditional property management software often focuses on leases, rent, accounting, records, and compliance. Centralized property management software focuses on bringing daily operations, staff workflows, resident communication, services, amenities, and resident experience into one connected operating layer. Q: Can centralized property management software improve resident experience? A: Yes. Centralized property management software can improve resident experience by making communication, requests, packages, amenities, documents, onboarding, services, and updates easier to access and easier for staff to manage. https://www.elevateos.com/glossary/what-is-guest-access-management-for-apartments ### What Is Guest Access Management for Apartments? Guest access management for apartments is the process and software used to control how residents invite, approve, track, and manage visitors entering an apartment community. It can include digital guest passes, temporary access codes, visitor registration, intercom workflows, mobile keys, vendor access, amenity access, and resident app integrations. Q: What is guest access management for apartments? A: Guest access management for apartments is the process and software used to manage how residents invite, approve, track, and share access with visitors entering a multifamily community. Q: What features should guest access management software include? A: Common features include digital guest invitations, temporary access, visitor registration, resident notifications, vendor access, delivery access, amenity guest workflows, access control integrations, and management portal visibility. Q: How does guest access management help property teams? A: It helps property teams reduce front desk interruptions, manage visitor and vendor access more consistently, reduce reliance on shared codes, and connect guest workflows to access control and resident app experiences. Q: Can guest access management work with a resident app? A: Yes. Guest access management can connect with a resident app so residents can invite guests and manage visitor access alongside amenities, service requests, packages, communication, and other community workflows. Q: Is guest access management only for high-rise apartments? A: No. High-rise communities often have more complex access needs, but guest access management can help any apartment community that needs to manage visitors, vendors, deliveries, service providers, amenity guests, or controlled entry points. https://www.elevateos.com/glossary/what-is-multifamily-access-control-software ### What Is Multifamily Access Control Software? Multifamily access control software is a digital platform that helps apartment communities manage who can enter buildings, units, amenities, package rooms, garages, elevators, and other controlled spaces. It can support mobile keys, smart locks, key fobs, visitor access, vendor entry, resident app integrations, and property-wide access permissions. Q: What is multifamily access control software? A: Multifamily access control software is a platform that helps apartment communities manage entry permissions for residents, staff, guests, vendors, amenities, package rooms, garages, elevators, units, and shared spaces. Q: What features should multifamily access control software include? A: Common features include mobile key support, smart lock permissions, guest access, vendor access, amenity access, package room access, staff permissions, credential management, access logs, and resident app integrations. Q: How is access control software different from access control hardware? A: Access control hardware physically controls doors, locks, readers, gates, elevators, and entry points. Access control software manages the permissions, users, credentials, settings, workflows, and integrations behind those access points. Q: Can multifamily access control software work with a resident app? A: Yes. Multifamily access control software can connect with a resident app so residents can manage access-related tasks alongside amenities, packages, service requests, communication, and community updates. Q: Why do apartment communities use access control software? A: Apartment communities use access control software to reduce manual key management, improve resident convenience, manage guest and vendor access, support amenity access, and create more scalable property operations. https://www.elevateos.com/glossary/what-is-multifamily-maintenance-software ### What Is Multifamily Maintenance Software? Multifamily maintenance software is technology that helps apartment communities manage maintenance requests, work orders, resident communication, task routing, status updates, vendor coordination, inspections, preventive maintenance, and maintenance team workflows from one connected system. Q: What is multifamily maintenance software? A: Multifamily maintenance software is technology that helps apartment communities manage maintenance requests, work orders, task routing, resident communication, vendor coordination, inspections, preventive maintenance, and maintenance team workflows from one connected system. Q: What features should multifamily maintenance software include? A: Common features include mobile maintenance requests, work order tracking, task assignment, resident status updates, preventive maintenance tools, vendor coordination, escalation workflows, and management portal visibility. Q: How is multifamily maintenance software different from resident service request software? A: Multifamily maintenance software usually focuses on repairs, work orders, inspections, and property upkeep. Resident service request software is broader and can include maintenance plus packages, amenities, services, move-in support, guest workflows, documents, and general resident needs. Q: Can multifamily maintenance software improve resident experience? A: Yes. Multifamily maintenance software can improve resident experience by making requests easier to submit, giving residents clearer updates, reducing missed follow-up, and helping teams resolve maintenance issues more consistently. Q: What should teams look for in multifamily maintenance software? A: Teams should look for branded resident app connectivity, work order tracking, routing and ownership tools, automated resident updates, escalation workflows, preventive maintenance support, communication history, and management portal visibility. https://www.elevateos.com/glossary/what-is-multifamily-operations-software ### What Is Multifamily Operations Software? Multifamily operations software is a technology platform that helps apartment owners, operators, and property teams manage daily community workflows, resident communication, service requests, amenities, onboarding, access, packages, and staff tasks from one connected system. Q: What is multifamily operations software? A: Multifamily operations software is a digital platform that helps apartment communities manage daily workflows such as resident communication, maintenance requests, amenity reservations, package management, onboarding, services, and operational tasks. Q: How is multifamily operations software different from property management software? A: Property management software often focuses on leases, payments, accounting, and records. Multifamily operations software focuses on daily workflows, staff productivity, resident communication, amenities, services, and resident experience. Q: What features should multifamily operations software include? A: Common features include resident communication, maintenance request workflows, amenity management, package management, onboarding tools, document access, service requests, access integrations, reporting, and a centralized management portal. Q: Who uses multifamily operations software? A: Multifamily operations software is used by property managers, onsite teams, regional managers, centralized operations teams, concierge teams, maintenance staff, and residents who interact with the community through an app or portal. Q: Can multifamily operations software improve resident experience? A: Yes. By simplifying communication, requests, amenities, packages, onboarding, and daily services, multifamily operations software can make the community easier for residents to use and easier for property teams to manage. https://www.elevateos.com/glossary/what-is-multifamily-resident-communication-software ### What Is Multifamily Resident Communication Software? Multifamily resident communication software is technology that helps apartment communities send, manage, personalize, and track communication with residents across announcements, maintenance updates, package notices, amenity reminders, move-in instructions, service messages, event promotions, emergency alerts, and daily community updates. Q: What is multifamily resident communication software? A: Multifamily resident communication software is technology that helps apartment communities send, manage, personalize, and track communication with residents across announcements, maintenance updates, package notices, amenity reminders, move-in instructions, service messages, event promotions, emergency alerts, and daily community updates. Q: What features should multifamily resident communication software include? A: Common features include community announcements, targeted resident messaging, automated notifications, emergency alerts, two-way communication, reminders, message history, resident app connectivity, and management portal visibility. Q: How is resident communication software different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. Resident communication software focuses on announcements, alerts, updates, reminders, resident messaging, service communication, and engagement. Q: Can resident communication software improve resident experience? A: Yes. Resident communication software can improve resident experience by helping teams send clearer updates, reduce missed messages, provide timely reminders, and make important information easier to find. Q: What should teams look for in resident communication software? A: Teams should look for branded resident app connectivity, targeted message delivery, automated reminders, emergency alerts, two-way support workflows, message history, engagement visibility, and management portal integration. https://www.elevateos.com/glossary/what-is-multifamily-resident-engagement ### What Is Multifamily Resident Engagement? Multifamily resident engagement is the ongoing connection between apartment residents and their community, including how residents communicate with the property team, use amenities, attend events, access services, respond to updates, share feedback, and participate in daily community life. Q: What is multifamily resident engagement? A: Multifamily resident engagement is the ongoing connection between apartment residents and their community, including communication, events, amenity usage, service bookings, resident app activity, feedback, and participation in daily community life. Q: Why is resident engagement important in multifamily? A: Resident engagement is important because it helps residents discover community value, use amenities and services, receive important updates, feel more connected, and build a stronger relationship with the property. Q: What are examples of resident engagement? A: Examples include event RSVPs, amenity reservations, resident app usage, service bookings, package notifications, survey responses, social feed activity, neighborhood perks, resident marketplace use, and communication with the property team. Q: How can apartment communities improve resident engagement? A: Apartment communities can improve resident engagement by using a branded resident app, promoting events, simplifying amenity reservations, offering services, sending timely communication, collecting feedback, and giving residents one place to access community resources. Q: Is resident engagement the same as resident experience? A: No. Resident engagement focuses on how residents participate and interact with the community. Resident experience is the broader journey residents have with the property from move-in through renewal or move-out. https://www.elevateos.com/glossary/what-is-multifamily-service-recovery-software ### What Is Multifamily Service Recovery Software? Multifamily service recovery software is technology that helps apartment communities identify, track, respond to, and resolve resident service failures before they turn into poor reviews, complaints, renewal risk, or resident churn. Q: What is multifamily service recovery software? A: Multifamily service recovery software is technology that helps apartment communities identify, track, respond to, and resolve resident service failures such as delayed requests, complaints, poor feedback, missed follow-ups, package issues, move-in problems, and amenity frustrations. Q: What problems does service recovery software solve? A: It helps solve missed follow-ups, delayed responses, unresolved requests, repeated complaints, poor survey feedback, negative resident sentiment, unclear ownership, and resident issues that might otherwise become renewal risks or negative reviews. Q: How is service recovery software different from maintenance software? A: Maintenance software focuses on repair requests and work orders. Service recovery software is broader because it helps teams recover resident trust after any poor experience, including maintenance delays, move-in issues, package problems, amenity concerns, communication gaps, or negative feedback. Q: Can service recovery software improve renewals? A: Yes. Service recovery software can support renewals by helping teams identify resident frustration earlier, respond more consistently, resolve issues faster, and show residents that the property team is attentive and accountable. Q: What should multifamily teams look for in service recovery software? A: Multifamily teams should look for centralized issue tracking, resident communication history, escalation workflows, follow-up reminders, feedback signals, resident app connectivity, and management portal visibility. https://www.elevateos.com/glossary/what-is-multifamily-staff-productivity-software ### What Is Multifamily Staff Productivity Software? Multifamily staff productivity software is technology that helps apartment teams reduce manual work, centralize daily tasks, automate resident workflows, manage requests, communicate faster, and operate more efficiently across one property or an entire portfolio. Q: What is multifamily staff productivity software? A: Multifamily staff productivity software is technology that helps apartment teams reduce manual work, centralize tasks, automate resident workflows, coordinate communication, manage requests, and operate more efficiently across one property or a portfolio. Q: What features should multifamily staff productivity software include? A: Common features include a management portal, workflow automation, resident communication, task tracking, maintenance coordination, package workflows, amenity management, onboarding tools, service requests, and resident app integrations. Q: How does staff productivity software help property teams? A: It helps property teams reduce repetitive work, centralize daily tasks, improve visibility, route requests more consistently, communicate faster, and manage resident-facing workflows with fewer disconnected tools. Q: Is staff productivity software the same as property management software? A: No. Property management software often focuses on leases, rent, accounting, records, and compliance. Staff productivity software focuses on daily team efficiency, resident communication, operational workflows, requests, amenities, packages, and service delivery. Q: Can staff productivity software improve resident experience? A: Yes. When staff have better tools, residents can receive faster responses, clearer updates, smoother service, better communication, and a more consistent experience across maintenance, packages, amenities, onboarding, and daily requests. https://www.elevateos.com/glossary/what-is-multifamily-work-order-management ### What Is Multifamily Work Order Management? Multifamily work order management is the process of creating, assigning, tracking, updating, and resolving maintenance work orders across apartment communities. It helps property teams manage resident repair requests, common area issues, preventive maintenance, staff assignments, vendor coordination, status updates, and resident communication from one organized workflow. Q: What is multifamily work order management? A: Multifamily work order management is the process of creating, assigning, tracking, updating, and resolving maintenance work orders across apartment communities. Q: What should multifamily work order management include? A: It should include work order creation, task routing, ownership assignment, status tracking, resident communication, vendor coordination, preventive maintenance workflows, reporting, escalation tools, and portfolio visibility. Q: How is work order management different from maintenance request management? A: Maintenance request management usually focuses on capturing the resident-submitted issue. Work order management covers the full operational lifecycle after the need is identified, including assignment, scheduling, work tracking, completion, vendor coordination, and reporting. Q: Can multifamily work order management improve resident experience? A: Yes. Multifamily work order management can improve resident experience by helping teams acknowledge requests, track progress, communicate status, reduce missed follow-up, and resolve maintenance issues more consistently. Q: What should teams look for in multifamily work order management software? A: Teams should look for work order tracking, routing and ownership tools, resident app connectivity, automated communication, vendor coordination, preventive maintenance support, reporting, escalation workflows, and portfolio-level visibility. https://www.elevateos.com/glossary/what-is-multifamily-workflow-automation ### What Is Multifamily Workflow Automation? Multifamily workflow automation is the use of software to automatically route, trigger, track, and complete recurring apartment community tasks such as resident communication, maintenance requests, move-in checklists, amenity reservations, package notifications, service requests, inspections, and staff follow-ups. Q: What is multifamily workflow automation? A: Multifamily workflow automation is the use of software to trigger, route, assign, track, and complete recurring apartment community tasks such as resident communication, requests, onboarding, packages, amenities, services, and staff follow-ups. Q: What workflows can multifamily properties automate? A: Common workflows include maintenance requests, move-in checklists, resident notifications, package alerts, amenity reservations, document reminders, event communication, service requests, inspections, and overdue task follow-up. Q: How does workflow automation help property teams? A: Workflow automation helps property teams reduce repetitive manual work, route tasks more consistently, improve visibility, reduce missed follow-ups, and scale operations across one or multiple apartment communities. Q: Is workflow automation the same as task management? A: No. Task management helps teams track work. Workflow automation goes further by triggering actions, routing requests, sending notifications, updating statuses, and prompting next steps automatically. Q: Can workflow automation improve resident experience? A: Yes. Workflow automation can improve resident experience by sending faster confirmations, clearer updates, timely reminders, and more consistent communication throughout requests, move-ins, packages, amenities, and services. https://www.elevateos.com/glossary/what-is-property-management-workflow-automation ### What Is Property Management Workflow Automation? Property management workflow automation is the use of software to automatically route tasks, send reminders, trigger notifications, update statuses, organize resident requests, and reduce manual follow-up across apartment community operations. Q: What is property management workflow automation? A: Property management workflow automation is the use of software to automatically route tasks, send reminders, trigger notifications, update statuses, organize resident requests, and reduce manual follow-up across apartment community operations. Q: What property management workflows can be automated? A: Common workflows include maintenance coordination, resident communication, package notifications, amenity reservations, onboarding checklists, service recovery, event reminders, document updates, guest management, and resident engagement. Q: How does workflow automation help property managers? A: Workflow automation helps property managers reduce repetitive manual work, standardize processes, improve task ownership, send timely updates, prevent missed follow-ups, and manage resident workflows more consistently. Q: Can workflow automation improve resident experience? A: Yes. Workflow automation can improve resident experience by making requests, move-in steps, package updates, amenity reservations, service communication, and property updates more consistent and easier to follow. Q: What should teams look for in workflow automation software? A: Teams should look for resident app connectivity, centralized management portal tools, trigger-based automation, task routing, escalation rules, automated notifications, integration readiness, and portfolio scalability. https://www.elevateos.com/glossary/what-is-resident-engagement-software ### What Is Resident Engagement Software? Resident engagement software is multifamily technology that helps apartment communities communicate with residents, promote events, increase amenity usage, collect feedback, offer services, share updates, and create a stronger connection between residents and the property. Q: What is resident engagement software? A: Resident engagement software is multifamily technology that helps apartment communities communicate with residents, promote events, manage amenities, collect feedback, offer services, share updates, and build a stronger connection between residents and the property. Q: What features should resident engagement software include? A: Common features include resident communication, event promotion, RSVPs, amenity reservations, surveys, feedback tools, personal services, resident app notifications, neighborhood perks, and management portal tools. Q: How does resident engagement software help property teams? A: It helps property teams increase participation in events and amenities, improve communication, promote services, collect feedback, reduce fragmented outreach, and support a stronger resident experience. Q: Is resident engagement software the same as resident communication software? A: No. Resident communication software focuses on sending messages. Resident engagement software is broader because it helps residents participate in events, book amenities, request services, respond to surveys, access perks, and interact with the community. Q: Can resident engagement software improve retention? A: Yes. Resident engagement software can support retention by helping residents feel more informed, connected, supported, and involved in the apartment community throughout the lease lifecycle. https://www.elevateos.com/glossary/what-is-resident-experience-in-property-management ### What Is Resident Experience In Property Management? Resident experience in property management is the complete experience a renter has with an apartment community, from first impression and move-in to daily living, maintenance, communication, amenities, services, renewal, and move-out. It includes every interaction residents have with the property, staff, technology, building, and community. Q: What is resident experience in property management? A: Resident experience in property management is the complete experience a renter has with an apartment community, including move-in, maintenance, communication, amenities, services, packages, access, events, staff support, renewal, and move-out. Q: Why is resident experience important? A: Resident experience is important because it affects satisfaction, retention, service quality, staff workload, community engagement, online reputation, and how residents feel about living at the property. Q: What are examples of resident experience touchpoints? A: Examples include leasing communication, move-in checklists, maintenance requests, package notifications, amenity reservations, resident events, guest access, service requests, resident app workflows, and renewal communication. Q: How can property managers improve resident experience? A: Property managers can improve resident experience by centralizing communication, simplifying requests, offering mobile self-service, improving maintenance updates, making amenities easier to book, supporting move-in workflows, and using resident feedback to improve operations. Q: Is resident experience the same as resident satisfaction? A: No. Resident experience is the full journey and all touchpoints residents have with the community. Resident satisfaction is how residents feel about that journey. https://www.elevateos.com/glossary/what-is-resident-retention-software ### What Is Resident Retention Software? Resident retention software is technology that helps apartment communities keep more residents by improving communication, service quality, engagement, renewal readiness, resident satisfaction, and the overall apartment living experience. Q: What is resident retention software? A: Resident retention software is technology that helps apartment communities keep more residents by improving communication, service quality, engagement, satisfaction, renewal readiness, and the overall resident experience. Q: How does resident retention software help property managers? A: It helps property managers identify renewal risk earlier, improve resident communication, recover poor experiences, increase engagement, track service issues, and support residents throughout the lease lifecycle. Q: What features should resident retention software include? A: Common features include resident engagement tracking, communication automation, service recovery workflows, feedback tools, amenity engagement, resident app connectivity, renewal readiness signals, and management portal visibility. Q: Is resident retention software the same as renewal software? A: No. Renewal software usually focuses on renewal offers and paperwork near the end of a lease. Resident retention software focuses on improving the full resident experience throughout the lease so residents are more likely to renew. Q: Can resident retention software reduce move-outs? A: Yes. Resident retention software can help reduce preventable move-outs by helping teams resolve issues earlier, improve communication, increase engagement, and create a better daily living experience. https://www.elevateos.com/glossary/what-is-resident-self-service-software-for-multifamily ### What Is Resident Self-Service Software for Multifamily? Resident self-service software is multifamily technology that lets apartment residents complete common community tasks on their own, such as submitting requests, booking amenities, accessing documents, receiving updates, managing move-in steps, checking packages, and communicating with the property team through a resident portal or app. Q: What is resident self-service software for multifamily? A: Resident self-service software is multifamily technology that lets apartment residents complete routine community tasks through a portal or app, such as submitting maintenance requests, booking amenities, accessing documents, checking packages, and receiving property updates. Q: What features should resident self-service software include? A: Common features include maintenance requests, amenity reservations, package notifications, document access, resident communication, move-in checklists, service booking, guest management, and mobile app access. Q: How does resident self-service software help property teams? A: It helps property teams reduce repetitive calls and emails, automate common workflows, centralize requests, improve visibility, and support residents more efficiently across one or multiple communities. Q: Is resident self-service software the same as a resident portal? A: Not exactly. A resident portal is one way to deliver self-service. Resident self-service software is broader and can include a mobile app, portal, notifications, workflow automation, management tools, documents, amenities, services, and communication features. Q: Can resident self-service software improve resident satisfaction? A: Yes. Resident self-service software can improve satisfaction by making it easier for residents to get help, complete tasks, receive updates, book amenities, access documents, and communicate with the property team. https://www.elevateos.com/glossary/what-is-resident-service-request-software ### What Is Resident Service Request Software? Resident service request software is technology that helps apartment residents submit requests and helps property teams manage, route, update, and resolve those requests from one connected system. It can support maintenance requests, concierge services, package issues, amenity support, move-in help, guest questions, service recovery, and resident communication. Q: What is resident service request software? A: Resident service request software is technology that helps apartment residents submit requests and helps property teams manage, route, update, and resolve those requests from one connected system. Q: What types of requests can resident service request software manage? A: It can manage maintenance requests, package issues, amenity support, move-in help, guest questions, personal service requests, document questions, event support, service recovery items, and general resident needs. Q: How is resident service request software different from maintenance software? A: Maintenance software usually focuses on repair requests and work orders. Resident service request software is broader because it can support many resident needs, including maintenance, packages, amenities, services, move-in support, documents, guest workflows, and general support requests. Q: Can resident service request software improve resident experience? A: Yes. Resident service request software can improve resident experience by making requests easier to submit, giving residents clearer updates, reducing missed follow-up, and helping teams resolve issues more consistently. Q: What should teams look for in resident service request software? A: Teams should look for branded resident app connectivity, flexible request categories, routing and ownership tools, automated resident updates, escalation workflows, communication history, and management portal visibility. https://www.elevateos.com/glossary/what-is-resident-support-software ### What Is Resident Support Software? Resident support software is technology that helps apartment communities manage resident questions, requests, issues, communication, service needs, maintenance updates, package questions, amenity support, move-in help, guest workflows, and service recovery from one connected system. Q: What is resident support software? A: Resident support software is technology that helps apartment communities manage resident questions, requests, issues, communication, service needs, maintenance updates, package questions, amenity support, move-in help, guest workflows, and service recovery from one connected system. Q: What features should resident support software include? A: Common features include support request intake, request routing, resident communication, knowledge and document access, service recovery workflows, flexible categories, automated updates, and management portal visibility. Q: How is resident support software different from a resident portal? A: A resident portal is usually focused on account tasks such as payments, forms, documents, and basic requests. Resident support software focuses on helping residents get answers, receive updates, resolve issues, and access support across the full apartment experience. Q: Can resident support software improve resident experience? A: Yes. Resident support software can improve resident experience by making support easier to access, giving residents clearer updates, reducing missed follow-up, and helping teams resolve issues more consistently. Q: What should teams look for in resident support software? A: Teams should look for branded resident app connectivity, flexible support categories, routing and ownership tools, automated communication, service recovery workflows, document access, and management portal visibility. ## Markets https://www.elevateos.com/markets | Local results. One operating system. https://www.elevateos.com/markets/chicago | Built in Chicago. Running buildings across the city. https://www.elevateos.com/markets/chicago-suburbs | Evanston to Oak Brook, one app for the suburbs. https://www.elevateos.com/markets/dallas | Dallas buildings that sell out the rooftop. https://www.elevateos.com/markets/plano-frisco | The Colony to Legacy West on one app. https://www.elevateos.com/markets/fort-worth | Fort Worth and the suburbs, one app across the metro. https://www.elevateos.com/markets/houston | Houston living, hospitality-grade. https://www.elevateos.com/markets/the-woodlands | The Woodlands and north Houston on one app. https://www.elevateos.com/markets/austin | Austin, from the river to the rooftop. https://www.elevateos.com/markets/san-antonio | San Antonio, from the Pearl to the West Side. https://www.elevateos.com/markets/bryan-college-station | Bryan and College Station on one app. https://www.elevateos.com/markets/fort-lauderdale | The resident app behind Fort Lauderdale's waterfront. https://www.elevateos.com/markets/miami | Miami towers that run on one app. https://www.elevateos.com/markets/palm-beach | Palm Beach County, where amenity bookings stay full. https://www.elevateos.com/markets/tampa | Tampa Bay, from Westshore to Channelside. https://www.elevateos.com/markets/orlando | Orlando, Mills Park to Kissimmee, on one app. https://www.elevateos.com/markets/sarasota | Sarasota and Lakewood Ranch run on ElevateOS. https://www.elevateos.com/markets/port-st-lucie | The Treasure Coast on one app. https://www.elevateos.com/markets/naples-fort-myers | Naples and Fort Myers on one app. https://www.elevateos.com/markets/north-central-florida | North and Central Florida, DeLand to Daytona to Gainesville. https://www.elevateos.com/markets/atlanta | Atlanta, Midtown to the Westside, on one app. https://www.elevateos.com/markets/atlanta-suburbs | The Atlanta suburbs and north Georgia on one app. https://www.elevateos.com/markets/savannah | Savannah and Pooler on one platform. https://www.elevateos.com/markets/charlotte | Charlotte resident communities run on ElevateOS. https://www.elevateos.com/markets/raleigh | Raleigh, Durham and Chapel Hill on one app. https://www.elevateos.com/markets/wilmington | The Carolina coast and the mountains, one app. https://www.elevateos.com/markets/greenville | Upstate living runs on ElevateOS. https://www.elevateos.com/markets/columbia-sc | Columbia, from BullStreet to Sandhill. https://www.elevateos.com/markets/charleston | Charleston and the Lowcountry on one app. https://www.elevateos.com/markets/myrtle-beach | The Grand Strand runs on ElevateOS. https://www.elevateos.com/markets/nashville | Nashville communities with a calendar worth opening. https://www.elevateos.com/markets/knoxville | Knoxville and west Tennessee on one app. https://www.elevateos.com/markets/birmingham-huntsville | Birmingham and Huntsville on one app. https://www.elevateos.com/markets/louisville | Louisville and Southern Indiana on one app. https://www.elevateos.com/markets/new-orleans | New Orleans: the Warehouse District runs on ElevateOS. https://www.elevateos.com/markets/washington-dc | The District, on one app. https://www.elevateos.com/markets/northern-virginia | Northern Virginia and suburban Maryland. https://www.elevateos.com/markets/norfolk | Hampton Roads on one app. https://www.elevateos.com/markets/northern-new-jersey | Engaged New Jersey resident communities run on ElevateOS. https://www.elevateos.com/markets/new-york | New York, Manhattan to Brooklyn, on one app. https://www.elevateos.com/markets/stamford | Stamford and Norwalk live, work and play on ElevateOS. https://www.elevateos.com/markets/new-haven | New Haven and Hartford on one app. https://www.elevateos.com/markets/boston | Boston, from the Seaport to Fenway to Cambridge. https://www.elevateos.com/markets/providence | Providence on one app. https://www.elevateos.com/markets/pittsburgh | Pittsburgh on one app. https://www.elevateos.com/markets/columbus | Columbus, Short North to Polaris. https://www.elevateos.com/markets/detroit | Detroit and Ann Arbor, towers to campus. https://www.elevateos.com/markets/indianapolis | Indianapolis north suburbs on one app. https://www.elevateos.com/markets/west-lafayette | Student housing at Purdue, on one app. https://www.elevateos.com/markets/milwaukee | Milwaukee and Madison run on ElevateOS. https://www.elevateos.com/markets/minneapolis | Minneapolis: North Loop Green runs on ElevateOS. https://www.elevateos.com/markets/st-louis | St. Louis, the Loop to Clayton. https://www.elevateos.com/markets/columbia-mo | Columbia, Missouri on one app. https://www.elevateos.com/markets/kansas-city | Kansas City on one app. https://www.elevateos.com/markets/omaha | Omaha, where the Mercantile runs on one app. https://www.elevateos.com/markets/denver | Denver, RiNo to Lone Tree, on one app. https://www.elevateos.com/markets/front-range | The Front Range and the mountains on one app. https://www.elevateos.com/markets/salt-lake-city | Salt Lake City on one app. https://www.elevateos.com/markets/boise | Boise runs on ElevateOS. https://www.elevateos.com/markets/phoenix | Phoenix and Tempe on one app. https://www.elevateos.com/markets/scottsdale | Scottsdale: the Optima communities run on ElevateOS. https://www.elevateos.com/markets/east-valley | The East and West Valley on one app. https://www.elevateos.com/markets/tucson | Tucson on one app. https://www.elevateos.com/markets/las-vegas | Las Vegas and Henderson on one app. https://www.elevateos.com/markets/northwest-arkansas | Bentonville, Rogers and Fayetteville on one platform. https://www.elevateos.com/markets/los-angeles | Los Angeles, from West Edge to the Hills. https://www.elevateos.com/markets/santa-monica | Santa Monica on one app. https://www.elevateos.com/markets/orange-county | Orange County and Long Beach on one app. https://www.elevateos.com/markets/san-diego | San Diego on one platform. https://www.elevateos.com/markets/san-francisco | San Francisco: Trinity Place runs on ElevateOS. https://www.elevateos.com/markets/east-bay | The East Bay on one app. https://www.elevateos.com/markets/silicon-valley | Silicon Valley, San Jose to Mountain View. https://www.elevateos.com/markets/sacramento | Sacramento and Ventura County on one app. https://www.elevateos.com/markets/portland | Portland on one platform. https://www.elevateos.com/markets/seattle | Seattle and the Eastside on one app. https://www.elevateos.com/markets/vancouver-wa | Vancouver, Washington on one app. https://www.elevateos.com/markets/toronto | ElevateOS Canada: Toronto and the GTA. https://www.elevateos.com/markets/montreal | ElevateOS à Montréal. ## Blog topics https://www.elevateos.com/blog/topics/resident-experience ### Resident experience guides for multifamily teams Resident experience is everything a resident touches between move-in and move-out: the app, the messages, the requests and the people who answer them. These guides cover resident communication, engagement, satisfaction and the full resident journey in apartment communities. ElevateOS runs that experience in one branded resident app for 800,000+ residents at 1,500+ communities, with resident communication and resident surveys built in. Oct 8, 2026 · 10 min read Learn how to run a resident satisfaction survey for apartment communities, with sample questions, timing, response rate tips, and how to act on feedback. Sep 29, 2026 · 12 min read Learn how a multifamily resident knowledge base helps apartment communities centralize information, reduce repetitive questions, improve self-service, and create a better resident experience. Sep 22, 2026 · 13 min read Learn how multifamily resident preference management helps apartment operators personalize communication, services, amenities, and resident experiences without creating more work for onsite teams. Sep 17, 2026 · 10 min read Learn how multifamily teams can reduce resident notification fatigue, improve message relevance, prioritize urgent updates, and build a better resident communication strategy. Sep 15, 2026 · 9 min read Learn how multifamily resident friction analytics helps apartment operators identify service gaps, recurring resident problems, engagement barriers, and retention risks across the resident journey. Aug 25, 2026 · 9 min read Learn how multifamily resident journey orchestration software connects move-in, communication, service, amenities, engagement, and renewal into one coordinated resident experience. Jul 14, 2026 · 8 min read Audit your multifamily resident communication strategy with this 25-point checklist for improving message clarity, response times, app adoption, and staff efficiency. Jun 24, 2026 · 6 min read Learn how multifamily teams can increase resident app adoption with onboarding, communication, amenities, access, service requests, and one-app resident workflows. Jun 8, 2026 · 8 min read Learn how multifamily resident lifecycle management software helps apartment teams improve move-ins, service requests, communication, amenities, renewals, and resident retention. May 5, 2026 · 10 min read Learn how multifamily resident self-service software helps apartment communities reduce office interruptions, improve response times, streamline daily workflows, and create a better resident experience. Apr 27, 2026 · 10 min read Learn how multifamily resident communication software helps property teams centralize messages, reduce office interruptions, improve response times, and create a better resident experience. Apr 21, 2026 · 8 min read Learn how move-in day software helps multifamily teams streamline onboarding, reduce staff burden, and create a better first-day resident experience. Feb 17, 2026 · 3 min read Modern platforms like ElevateOS make resident engagement structured, scalable, and data-driven. Feb 13, 2026 · 4 min read Modern platforms like ElevateOS provide the infrastructure needed to transform resident communication from reactive and fragmented to proactive and streamlined. Feb 9, 2026 · 5 min read Resident portals improve communication, reduce friction, streamline operations, and create a better experience for everyone involved. Feb 5, 2026 · 5 min read The future of property management belongs to teams who put resident experience first, powered by smart technology. Dec 15, 2025 · 12 min read Gamification turns rent payments, amenity bookings, and polls into engagement by deploying 5 tactics through one unified resident app, eliminating friction. Nov 22, 2025 · 14 min read Technology handles logistics; people deliver moments residents remember. Four measurable ROI buckets and a week-by-week pilot guide for property managers. Jun 28, 2025 · 6 min read Engagement metrics provide meaningful context, highlighting patterns that drive retention, enhance personalization, and support data-backed decisions. May 28, 2025 · 9 min read A resident engagement platform can support seasonal communication, retention efforts, and event planning aligned with changing occupancy patterns. Mar 12, 2025 · 11 min read Improve resident communication and efficiency with intuitive software portals designed to simplify rent payments, maintenance requests, and updates. Feb 3, 2025 · 9 min read Understand the complexities of managing properties with diverse age groups, fostering harmony and satisfaction for all generations in a shared space. Jan 23, 2025 · 7 min read Enhance resident satisfaction at every touchpoint using engagement platforms designed to create smooth, meaningful, and interactive experiences. Jan 6, 2025 · 2 min read Discover how property managers can transform residential spaces into mental health-supportive environments that elevate resident experience. Dec 24, 2024 · 2 min read Discover how a resident experience platform transforms noise management. Digital strategies to save time, reduce conflicts, and keep your community harmonious. Nov 25, 2024 · 4 min read Unlocking Resident App Usage Insights. Oct 12, 2024 · 4 min read Explore why the right resident communication platform can enhance community engagement and living experiences through smooth interactions and vibrant communal activities. Jun 27, 2024 · 3 min read Discover why enhancing the resident experience is crucial for property owners and managers, and how it can transform your Class A multifamily community. Jun 6, 2024 · 2 min read Transforming Community Living with Modern Resident Engagement Platforms. May 30, 2024 · 2 min read Explore how tenant apps are transforming the future of Class A multifamily communities, enhancing resident experiences and streamlining property management. Apr 18, 2024 · 3 min read Discover effective strategies for engaging with residents remotely during challenging times, fostering community spirit, and maintaining connections. Apr 11, 2024 · 2 min read With the right feedback and resident app, your communities can get even better. Here’s how. Apr 8, 2024 · 2 min read Experience the difference in the resident experience. Our multifamily property management software elevates your living experience beyond the norm. Jan 18, 2024 · 4 min read Upgrading your Class A community doesn’t have to be a challenge. This article discusses 6 ways to modernize your community and improve the quality of life for your residents. Dec 1, 2023 · 3 min read Revamp Class A management with resident apps. Streamline maintenance, onboarding, and feedback for enhanced resident satisfaction. Oct 26, 2023 · 3 min read Property managers in Class A multifamily communities use resident engagement apps to stay connected and keep their community engaged. The benefits of an all-in-one resident app are endless. Jul 21, 2023 · 5 min read Simplify property management and enhance resident experience in your Class A multifamily building by utilizing a resident engagement app. Apr 14, 2023 · 3 min read Resident experience apps are transforming multifamily community living. Here’s why every property management team needs to consider these apps for 2023. Apr 10, 2023 · 2 min read Here are some tips for improving the community living experience. Apr 7, 2023 · 2 min read In our digital age, social media plays a huge role in our day-to-day lives. As a Class A community, it is important to use this to increase engagement and reach your ideal residents. Mar 10, 2023 · 5 min read Property managers are always looking for ways to keep residents connected. Resident engagement software helps streamline maintenance requests as well as social events. Nov 9, 2022 · 2 min read ElevateOS’s resident experience platform encourages the highest and most positive engagement between residents and property management teams. Nov 5, 2022 · 2 min read Class A multifamily residences offer a variety of opportunities. Our resident engagement platform offers many features and will bring residents in your communities together more easily. Nov 1, 2022 · 2 min read Discover why one platform is the way to go for property management software. As a property owner, you will gain much through driving high engagement in one platform. Aug 13, 2022 · 7 min read Here are ten steps to welcoming new residents to your multifamily community. Jul 18, 2022 · 3 min read Improving the resident experience is essential in attracting and retaining long-term community members. Learn how to ensure that your communities are incredible places to live. Mar 23, 2022 · 3 min read Find out how multifamily tech enhances resident interactions with these three effective strategies. Mar 2, 2022 · 3 min read Engaging multifamily residents is smoothly incorporated into our white label services and app. Our event managers are highly skilled in bringing out the best times in your spaces. Resident experience is the sum of every interaction a resident has with a community, from move-in and daily requests to events and renewal. It covers the building, the staff and the technology residents use to reach them. Residents who get fast answers and easy access to the building are more likely to stay and to recommend the community. Better experience therefore supports renewals, reviews and the income that follows them. A resident app gives residents one place to open doors, receive packages, book amenities, submit requests and hear from the property team. ElevateOS provides it as a branded app connected to the hardware and property management system a building already uses. Property teams improve communication by sending fewer, better-targeted messages and by answering requests in one shared channel. Surveys after key moments show where residents still feel unheard. Resident engagement is usually measured through app adoption, event participation, survey responses and request activity. Property teams compare those signals over time and against renewal results. Most properties start with the moments that cause the most friction, such as move-in, maintenance requests and package pickup. Fixing those first gives residents a visible improvement and gives staff time back. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident Satisfaction Surveys: How Apartment Communities Measure What Residents Actually Think - Multifamily Resident Knowledge Base: How Apartment Communities Reduce Repetitive Questions and Improve Self-Service - Multifamily Resident Preference Management: How Apartment Communities Create More Personalized Resident Experiences - Multifamily Notification Fatigue: How to Reduce Resident Message Overload - Multifamily Resident Friction Analytics: How to Find Problems Before They Hurt Retention - Multifamily Resident Journey Orchestration Software: How to Connect the Entire Resident Lifecycle - Multifamily Resident Communication Audit: A 25-Point Checklist for Apartment Teams - Multifamily Resident App Adoption: How to Get Residents to Actually Use Your App - Multifamily Resident Lifecycle Management Software: How Apartment Teams Improve Every Stage of the Resident Journey - Multifamily Resident Self-Service Software: How Apartment Communities Reduce Office Interruptions and Improve Resident Experience - Multifamily Resident Communication Software: How to Reduce Noise, Speed Up Response Times, and Improve Resident Experience - Move-In Day Software for Multifamily: How to Reduce First-Day Friction and Improve Resident Experience - The Ultimate Guide to Resident Engagement in Apartment Communities - Apartment Resident Communication Best Practices - Resident Portals Explained: Why Modern Property Management Depends on Them - How Property Managers Can Improve Resident Experience with Technology - From 'Bored' to Engaged: Creating a Gamified Resident Experience - The ROI of Human-Powered Hospitality: Beyond the Tech Stack - Decoding Engagement Data: Unlocking Deeper Insights from Your Resident Experience Platform - Seasonal Engagement Strategies: Adapting Your Platform Usage Through Peak and Off-Peak Periods - Enhancing Resident Satisfaction with User-Friendly Property Manager Software Portals - Cross-Generational Living: Managing Properties with Multiple Age Demographics - Resident Journey Mapping: Using Engagement Platforms to Enhance Every Touchpoint - Mental Health-Friendly Communities: Creating Supportive Living Environments - Noise and Nuisance Management: Digital Solutions for Community Harmony - User Behavior Insights: Understanding Resident App Usage Patterns to Enhance Property Services - What Can Residents Do on a Resident Engagement App? - Why Resident Experience Matters: A Guide for Property Owners and Managers? - Technology and Resident Engagement: How Apps and Platforms Are Changing the Game - The Future of Property Rentals: A Deep Dive into Tenant Apps - Resident Engagement During Challenging Times: Strategies for Remote Interaction - Resident Feedback: A Valuable Tool for Improving the Living Experience - Resident Experience in Multifamily vs. Single-Family Properties: A Comparison - Six Ways to Modernize Older Communities - How Resident Apps Are Transforming Communities? - The Benefits of an All in One Resident App - Why Your Resident Engagement Strategy Needs a Resident Engagement App? - Why Resident Experience Apps Are Essential in 2023 - Community Living Experience - How to Use Social Media as a Tool for Resident Engagement - How Resident Engagement Software Keeps Residents Connected? - Obtain the Highest Engagement by Using the Best Resident Experience Platform - What is The Definition of Resident Engagement What Qualifies As Resident Engagement? - What Does a Property Owner Gain from Driving High Engagement in One Platform? - 10 Steps to Welcoming New Residents to Your Multifamily Community - 5 Ways to Improve the Resident Experience - 3 Ways Multifamily Tech Nurtures Resident Interactions - The Property Manager's Guide to Engaging Resident Experiences Q: What is resident experience in multifamily housing? A: Resident experience is the sum of every interaction a resident has with a community, from move-in and daily requests to events and renewal. It covers the building, the staff and the technology residents use to reach them. Q: Why does resident experience matter to owners? A: Residents who get fast answers and easy access to the building are more likely to stay and to recommend the community. Better experience therefore supports renewals, reviews and the income that follows them. Q: What does a resident app do? A: A resident app gives residents one place to open doors, receive packages, book amenities, submit requests and hear from the property team. ElevateOS provides it as a branded app connected to the hardware and property management system a building already uses. Q: How can property teams improve resident communication? A: Property teams improve communication by sending fewer, better-targeted messages and by answering requests in one shared channel. Surveys after key moments show where residents still feel unheard. Q: How is resident engagement measured? A: Resident engagement is usually measured through app adoption, event participation, survey responses and request activity. Property teams compare those signals over time and against renewal results. Q: Where should a property start improving resident experience? A: Most properties start with the moments that cause the most friction, such as move-in, maintenance requests and package pickup. Fixing those first gives residents a visible improvement and gives staff time back. https://www.elevateos.com/blog/topics/leasing-and-retention ### Leasing and resident retention guides Leasing and retention are two halves of the same job: filling units and keeping the residents who live in them. These guides cover prospect conversion, move-in, renewals, online reviews, referrals and the moments that shape a resident's decision to stay. ElevateOS supports retention with a branded resident app and resident surveys, and the increase renewals use case shows how those pieces work together. Oct 6, 2026 · 11 min read Learn how resident retention software helps multifamily teams track satisfaction, spot at-risk residents early, resolve issues, and increase lease renewals. Sep 10, 2026 · 8 min read Learn how to build a multifamily resident referral program that increases resident participation, generates qualified apartment leads, and supports retention. Sep 8, 2026 · 9 min read Learn how resident renewal engagement software helps multifamily teams strengthen resident relationships, improve renewal readiness, and reduce preventable move-outs. May 11, 2026 · 13 min read Learn how multifamily renewal risk software helps apartment operators identify resident churn signals earlier, improve retention, and protect NOI without adding staff. Mar 12, 2026 · 6 min read Property managers who optimize their leasing funnel, from discovery to lease signing, gain a major competitive advantage. Mar 11, 2026 · 6 min read Prospective renters expect immediate answers and easy scheduling. Communities that fail to deliver these experiences risk losing qualified prospects to faster-responding competitors. Feb 25, 2026 · 5 min read If you want to increase occupancy, reduce concessions, and maximize NOI; start by measuring how fast you respond. Because in modern multifamily operations, speed isn’t just customer service. Feb 18, 2026 · 3 min read Modern platforms like ElevateOS help property managers strengthen the operational systems that drive satisfaction, retention, and reputation. Feb 10, 2026 · 4 min read Every maintenance request, every communication, every payment interaction contributes to whether a resident stays or leaves. Dec 11, 2025 · 12 min read Unified property apps pay for themselves by retaining just 3-4 residents annually when turnover costs $4,500 per move-out, a 5.3% churn reduction. Jul 28, 2025 · 9 min read A unified property management model designed to streamline onboarding and move-out processes, reducing friction while enhancing operational efficiency. Apr 29, 2025 · 11 min read Simplify lease renewals with automation tools built into multifamily management software to save time and reduce errors. Mar 20, 2025 · 11 min read Manage seasonal occupancy efficiently with retention apps, optimizing tenant engagement in vacation markets. Feb 28, 2025 · 14 min read Design app-based loyalty programs that boost tenant satisfaction and encourage lease renewals. Feb 20, 2025 · 12 min read Use app data to track resident patterns, predict turnover, and take proactive steps to improve retention. Feb 15, 2025 · 14 min read Tailor resident retention apps to fit boutique properties, enhancing engagement and tenant satisfaction. Feb 11, 2025 · 10 min read Facilitate hassle-free move-ins and strengthen retention with software designed to create a smooth onboarding process for long-term resident satisfaction. Feb 5, 2025 · 13 min read Analyze how resident retention apps shape tenant choices and influence long-term leasing decisions. Jan 30, 2025 · 7 min read Optimize marketing and leasing strategies with property management software designed to boost occupancy and simplify multifamily operations. Oct 22, 2024 · 3 min read Boost resident satisfaction with virtual tours integrated into a resident experience platform. Discover innovative ways to enhance efficiency and build a thriving community. Oct 7, 2024 · 3 min read Resident turnover has a high cost, so retention is important. This blog discusses three proactive strategies that resident retention software can use to help property management keep their residents. Sep 6, 2024 · 3 min read Resident reviews can be a powerful tool, in addition to a resident app. Learn how to use reviews to help your rental business grow. Aug 31, 2024 · 2 min read Discover essential touchpoints in resident relationships that can boost lease renewals in Class A multifamily communities. Aug 26, 2024 · 3 min read Explore how resident apps are changing Class A multifamily communities. Jul 3, 2024 · 2 min read Discover how tenant apps can boost property value and attract residents to your community with streamlined communication and enhanced living experiences. Jun 3, 2024 · 3 min read Discover how improving resident experience can lead to higher retention rates in Class A multifamily communities, with insights from ElevateOS. Feb 22, 2024 · 3 min read Streamline property management with rental property apps. Simplify paperwork and listings, easing the rental process from listing to leasing. Feb 15, 2024 · 2 min read Discover how easy it can be to bring new residents into your community when you automate the process. Jan 11, 2024 · 2 min read With the right rental property app, you can find and retain high-quality residents. Here’s how. Dec 4, 2023 · 4 min read Discover rental property apps' transformative impact in our blog. Uncover benefits, future trends, and their game-changing role in property management. Sep 18, 2023 · 2 min read Discover how property managers can significantly improve resident retention and satisfaction in multifamily housing by leveraging technology and community-building strategies. Jul 19, 2023 · 3 min read Want your residents to stay longer and foster a better community? Here are a few tricks that can help. Jul 15, 2023 · 2 min read Learn how technology, enhanced amenities, security measures, community building, improved communication channels, and flexible rent options are redefining the future of property management. Jul 13, 2023 · 2 min read Nobody likes a bad review, but understanding why it was received and dealing with it promptly and professionally will help ensure satisfaction in the future. May 22, 2023 · 4 min read Looking to get the right kind of residents? Here are a few marketing tactics that can help you stand out from the competition. May 19, 2023 · 2 min read In this blog post, we'll discuss the benefits of using a resident engagement app, why resident renewals are important, and how a resident engagement app can improve renewals. May 17, 2023 · 2 min read Improving resident retention and increasing NOI are two factors that will keep your Class A community successful and happy. Here are a few tips to ensure residents are satisfied and NOI increases. Mar 1, 2023 · 2 min read For a true resident experience, you need an app to bring it all together and improve renewals. Discover how to begin! May 25, 2022 · 5 min read Learn how to enhance the multifamily resident experience and boost retention with a smooth user experience. Discover effective practices for keeping residents satisfied and engaged in your multifamily properties. Mar 16, 2022 · 3 min read Reduce friction for pet parents and increase NOI with these Top 5 tried and true retainers. Feb 16, 2022 · 2 min read Resident incentives are easier than ever before with your community's branded gift card. Close every tour with these lifestyle service options from ElevateOS. Feb 2, 2022 · 2 min read If your community isn't offering these move-in services, you may be missing the mark. Get your checklist👇🏽 here. Resident retention is the share of residents who renew instead of moving out at the end of a lease. Higher retention reduces vacancy, turnover costs and the leasing work needed to replace residents. Renewal decisions usually reflect how residents feel about maintenance, communication, amenities and value for money. Problems that go unresolved during the lease tend to surface when the renewal offer arrives. Renewal outreach works best when it starts well before the notice deadline in the lease. Early conversations give the property team time to resolve open issues before the resident decides. Prospects read reviews before they tour, so a community's rating shapes how many leads reach the leasing office. Asking satisfied residents for reviews at the right moment and answering negative reviews promptly both help. A referral program works when the reward is clear, the process is simple and residents can share a link from the tools they already use. Tracking each referral to a signed lease shows whether the program pays for itself. The first days after move-in set expectations for the rest of the lease. A smooth handoff from leasing, working keys and quick answers to early requests make a lasting first impression. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Resident Retention Software: How Multifamily Teams Keep More Residents Without Discounting Renewals - How to Build a Multifamily Resident Referral Program That Generates Qualified Leads - Resident Renewal Engagement Software: How Multifamily Teams Build Renewal Readiness Before the Lease Expires - Multifamily Renewal Risk Software: How Apartment Communities Can Spot Resident Churn Before Notice Is Given - The Apartment Leasing Funnel: How Multifamily Properties Turn Website Visitors Into Signed Leases - AI Leasing Assistants: How Multifamily Properties Convert More Leads Without Adding Staff - The Hidden Cost of Slow Leasing - How to Increase Online Reviews for Apartment Communities - How Resident Experience Impacts Lease Renewals - The Math of Experience: How Unified Property Apps Drive Resident Retention - The Unified Property Management Solution: A Model for Streamlining Onboarding and Move-Out Processes - Automating Lease Renewals: Streamlining Processes with Rental Management Software - Seasonal Occupancy Management: Using Resident Retention Apps in Vacation Markets - App-Based Resident Rewards: Creating Loyalty Programs That Drive Lease Renewals - Resident Lifecycle Mapping: Using App Data to Predict and Prevent Move-Outs - Small Property Success: Customizing Resident Retention Apps for Boutique Communities - Onboarding Made Easy: Using Software for Smooth move-ins & Resident Retention - Psychological Impact Analysis: How Resident Retention Apps Influence Tenant Decision-Making - Maximizing Occupancy: How Property Management Software Improves Marketing and Leasing - Six Advantages of Offering a Virtual Tour - Three Proactive Strategies for Improving Resident Retention - Harnessing the Power of Community: How to Use Resident Reviews and Reputation to Generate New Leases - Want More Lease Renewals? Consider These Critical Touchpoints in the Resident Relationship - Resident Apps: Enhancing Resident Satisfaction and Retention - How Tenant Apps Boost Property Value and Attract Renters? - The Connection Between Resident Experience and Tenant Retention - From Listings to Lease Signing: How Rental Property Apps Simplify the Process - Six Resident Onboarding Tools to Streamline Move-In Day - Finding the Perfect Resident: How Rental Property Apps Can Help Property Managers - The Rise of Rental Property Apps: Simplifying the Search for Tenants - How to Increase Resident Retention by Improving Your Multifamily Living Experience - Resident Retention Ideas That Improve Satisfaction and Lower Turnover - Eight Property Management Trends Influencing Resident Retention & Acquisition - How Property Managers Can Shake Off A Bad Online Review from a Resident? - How to Attract Prospective Residents Using Marketing Strategies - Improve Resident Renewals with a Resident Engagement App - How Offering Residents a Great Experience Will Increase Your NOI and Improve Resident Retention? - How A Resident Experience App Will Improve Resident Renewals? - 3 Ways to Retain Multifamily Residents with Smooth UX - Top 5 Ways to Retain Pet Parents - 5 Incentives That Close Every Multifamily Tour - Top 7 White Glove Move-in Services to Start Offering in 2022 Q: What is resident retention? A: Resident retention is the share of residents who renew instead of moving out at the end of a lease. Higher retention reduces vacancy, turnover costs and the leasing work needed to replace residents. Q: What drives lease renewals? A: Renewal decisions usually reflect how residents feel about maintenance, communication, amenities and value for money. Problems that go unresolved during the lease tend to surface when the renewal offer arrives. Q: When should renewal outreach start? A: Renewal outreach works best when it starts well before the notice deadline in the lease. Early conversations give the property team time to resolve open issues before the resident decides. Q: How do online reviews affect leasing? A: Prospects read reviews before they tour, so a community's rating shapes how many leads reach the leasing office. Asking satisfied residents for reviews at the right moment and answering negative reviews promptly both help. Q: What makes a resident referral program work? A: A referral program works when the reward is clear, the process is simple and residents can share a link from the tools they already use. Tracking each referral to a signed lease shows whether the program pays for itself. Q: How does move-in affect retention? A: The first days after move-in set expectations for the rest of the lease. A smooth handoff from leasing, working keys and quick answers to early requests make a lasting first impression. https://www.elevateos.com/blog/topics/amenities-and-revenue ### Amenity management and ancillary revenue guides Amenities shape what residents value about a community, and well-run amenities can also earn income. These guides cover reservations and access rules, paid amenities, on-demand resident services and other sources of ancillary revenue. ElevateOS combines amenity management with on-demand resident services staffed by ElevateOS in every US and Canadian market. The grow ancillary income use case shows how both turn shared spaces and services into revenue. Feb 19, 2026 · 3 min read Platforms like ElevateOS provide the operational foundation needed to improve profitability without sacrificing resident experience. Dec 31, 2025 · 19 min read Digital amenity management activates underutilized spaces, generating $36,600+ annually for 300-unit buildings through a 90-day operationalization framework. Dec 26, 2025 · 13 min read Automate clubhouse bookings with seven steps that enforce rules, deposits, and self-serve workflows to stop conflicts. Dec 23, 2025 · 11 min read Premium amenities fail without activation systems. One community increased monthly amenity income from $1,500 to $15,000 using automated booking and programming. Dec 20, 2025 · 8 min read Empty common areas drain $400–$1,000 monthly per space while generating zero return. Activate revenue by automating access, writing clear rules, and starting small. Dec 17, 2025 · 11 min read A digital resident concierge centralizes requests, bookings, and updates in one platform, eliminating fragmented systems and redirecting staff toward leasing work. Nov 27, 2025 · 21 min read Empty amenity spaces need activation systems, not renovations. 4-stage framework plus 7-step playbook property teams can implement in 30 days. Nov 17, 2025 · 10 min read Clubhouse bookings at $250 generate $1,950/month from 6 reservations. Launch in 7 days: pricing menu, booking system, automated payments, clear policies. Nov 10, 2025 · 12 min read Self-serve booking, vendor partnerships, and five self-running events activate clubhouses without adding staff. System setup takes 14 days, adoption 60-90. Nov 4, 2025 · 10 min read Passive management keeps amenities available; active management makes them used. 5-step plan to shift without hiring staff. Includes comparison table. Oct 11, 2025 · 18 min read Digital concierges unify lease payments, maintenance, and on-demand services in one app. Launch in 30 days with this 5-step implementation checklist. Jul 23, 2025 · 6 min read Step-by-step guide to automating amenity reservations in luxury communities, boosting efficiency, resident satisfaction, and maximizing NOI potential. May 23, 2025 · 9 min read Amenity management includes legal factors such as liability, compliance, and resident agreements, helping minimize risk and support safe property use. May 16, 2025 · 9 min read Amenity management strategies are improved by tracking usage, satisfaction, and cost-efficiency metrics that reflect resident priorities and preferences. Apr 16, 2025 · 10 min read Learn which top amenities can significantly boost resident satisfaction and set your property apart in a competitive market. Feb 8, 2025 · 13 min read Optimize amenity scheduling to improve facility usage and enhance resident satisfaction, creating a smooth experience for all. Nov 19, 2024 · 4 min read Strategies to Manage and Minimize Amenity Costs. Aug 19, 2024 · 3 min read Learn innovative strategies to boost the Net Operating Income (NOI) of your multifamily community without the need to raise rent. Jul 8, 2024 · 3 min read Proper amenity management can increase resident satisfaction. Learn how to improve property value and resident retention in your Class A communities with amenities. Jun 10, 2024 · 2 min read Elevate Your Wellness: Comprehensive Fitness and Lifestyle Solutions. Mar 7, 2024 · 3 min read Learn more about amenity management and assessing your ROI in Class A communities. Jan 15, 2024 · 3 min read Class A living is about more than a place to all home. The perks of living in a luxury building are numerous. Learn more about how amenities in your Class A building can enhance resident engagement. Jan 4, 2024 · 2 min read Amenity design plays a large role in attracting the attention of residents. When you couple stellar design with high-quality amenity management, you have a recipe for success. Oct 30, 2023 · 3 min read Discover trends in pet services & wellness centers for Class A multifamily communities with our amenity app for better services. May 13, 2023 · 2 min read Looking to get creative with your income streams? Here’s how the right property management software can help. Mar 30, 2023 · 3 min read In this article, we will present a case study and discuss how landlords can use these services to increase their NOI. Sep 16, 2022 · 2 min read Experiential amenities can bring fresh excitement to your multifamily community and draw the residents together. Sep 10, 2022 · 2 min read Discover the ways in which you can encourage your residents to engage more with your onsite amenities, such as a fitness center. May 4, 2022 · 3 min read Dreaming of being pool-side with a cityscape view? Check out our quick read on Downtown Fort Lauderdale's Top 3 Rooftop Amenity Spaces. Jan 19, 2022 · 2 min read What Class A multifamily amenity was most booked in 2021? Read on to find out. 5 min read Every proptech pitch ends the same way: it costs some dollars per unit per month and you should feel good about it. The resident app category has been an expense since the category existed. 4 min read Top-performing communities on ElevateOS earn hundreds of dollars per home per year in services revenue. That is before paid amenities, visitor parking and ticketed events. Ancillary income is revenue a community earns beyond rent, such as paid amenities, resident services, parking and event tickets. It adds to net operating income without raising rents. Active amenity management means scheduling, programming and measuring amenities instead of simply building them. Reservations, access rules and usage data show which spaces residents value. Spaces with limited capacity, such as guest suites, clubrooms and courts, usually work better with reservations. Open spaces like lounges and fitness centers can rely on access rules instead. Guest suites, private event rooms, cabanas and similar spaces commonly carry booking fees or deposits. The fee policy should be clear before a resident books. On-demand services are optional services such as housekeeping, dog walking and personal training that residents book and pay for themselves. ElevateOS staffs and manages these services, and the owner earns a revenue share. Useful measures include bookings, utilization, revenue and resident feedback for each space. Comparing those measures with operating cost shows which amenities earn their square footage. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - How to Improve Apartment NOI Without Raising Rent - Turning Amenities into Assets: The Complete Guide to Digital Amenity Management - How to Automate Clubhouse Bookings (And Stop the Resident Arguments) - The Shift to Active Amenity Management: Why 'Build It and They Will Come' Fails - Monetizing Dead Space: Strategies to Activate Underutilized Common Areas - Why Every Luxury Building Needs a Digital Resident Concierge - Multifamily Amenity Management: Turning Spaces into Community Hubs - Ancillary Revenue 101: Monetizing Shared Spaces Effectively - How to Activate Your Clubhouse Without Hiring More Staff - Active vs. Passive Amenity Management: What is the Difference? - Why Your Building Needs a Digital Concierge, Not Just a Portal - Automating Amenity Reservations: A Step-by-Step Guide for Maximizing NOI in Luxury Communities - Legal Considerations in Amenity Management: Protecting Your Property and Residents - Measuring Amenity Success: Key Metrics for Property Managers - Transform Your Property: Seven High-Impact Amenities That Residents Crave - Mastering the Art of Amenity Scheduling: Boost Efficiency and Resident Happiness - The Hidden Costs of Amenity Management: Budgeting Strategies for Long-Term Success - How to Increase Multifamily NOI Without Raising Rent - The Impact of Amenities on Property Value and Tenant Satisfaction - Enhancing Health and Wellness: Fitness and Wellness Amenities - Measuring Amenity ROI: How to Assess the Value of Your Investments - The Role of Amenities in Enhancing Resident Engagement - Designing Amenities That Wow: Tips for Property Managers - Amenity Trends in Multifamily Housing: What's Hot Right Now? - Top Three Ways to Earn Ancillary Income with Your Property Management Software - Unlock the Power of On-Site Services: The Ultimate Guide for Landlords to Increase Their NOI! - How to Increase NOI With Experiential Amenities - Is Your Fitness Center Sitting Idle? - Ft. Lauderdale's Top 3 Rooftop Lounges - Hidden Multifamily Amenity Shoots to National #1 Spot in 2021 - The resident app that sends the owner a check - What ancillary income looks like at the top-performing communities Q: What is ancillary income in multifamily? A: Ancillary income is revenue a community earns beyond rent, such as paid amenities, resident services, parking and event tickets. It adds to net operating income without raising rents. Q: What is active amenity management? A: Active amenity management means scheduling, programming and measuring amenities instead of simply building them. Reservations, access rules and usage data show which spaces residents value. Q: Should amenities require reservations? A: Spaces with limited capacity, such as guest suites, clubrooms and courts, usually work better with reservations. Open spaces like lounges and fitness centers can rely on access rules instead. Q: Which amenities can charge a fee? A: Guest suites, private event rooms, cabanas and similar spaces commonly carry booking fees or deposits. The fee policy should be clear before a resident books. Q: What are on-demand resident services? A: On-demand services are optional services such as housekeeping, dog walking and personal training that residents book and pay for themselves. ElevateOS staffs and manages these services, and the owner earns a revenue share. Q: How should amenity performance be measured? A: Useful measures include bookings, utilization, revenue and resident feedback for each space. Comparing those measures with operating cost shows which amenities earn their square footage. https://www.elevateos.com/blog/topics/operations ### Multifamily operations and maintenance guides Operations is the daily work that keeps a building running: maintenance requests, packages, front desk coverage, inspections, rent payments and the handoffs between shifts. These guides cover how property teams organize that work, automate repeat tasks and respond faster with the staff they have. ElevateOS gives on-site teams one Staff App for requests, packages and tasks, with maintenance management in the same platform. The reduce staff workload use case shows where the hours come back. Oct 13, 2026 · 14 min read Build an apartment emergency communication plan: roles, channels, message templates, and follow-up steps that keep multifamily residents informed fast. Oct 1, 2026 · 18 min read Learn how multifamily shift handoff software helps apartment teams transfer resident requests, tasks, maintenance updates, packages, amenities, and operational context between staff. Aug 27, 2026 · 10 min read Learn how multifamily resident issue triage software helps apartment teams prioritize, route, assign, and resolve resident requests before they escalate. Aug 18, 2026 · 9 min read Learn how multifamily resident follow-up software helps apartment teams track open requests, assign ownership, automate reminders, and close the loop with residents. Aug 13, 2026 · 10 min read Learn how multifamily workflow exception management helps apartment teams identify overdue, blocked, unassigned, and stalled work before it affects residents. Aug 11, 2026 · 9 min read Learn how multifamily task management software helps apartment teams assign work, track follow-ups, automate recurring tasks, improve handoffs, and manage daily operations. Aug 6, 2026 · 10 min read Learn how multifamily resident response time software helps apartment teams track requests, reduce delays, improve follow-up, and create a faster resident experience. Aug 4, 2026 · 10 min read Learn how multifamily resident escalation management software helps apartment teams prioritize resident issues, assign ownership, improve follow-up, and prevent unresolved problems from becoming retention risks. Jul 30, 2026 · 2 min read Learn how AI maintenance triage helps multifamily teams automatically prioritize work orders, reduce response times, and improve resident satisfaction. Jul 28, 2026 · 8 min read Learn how multifamily daily operations checklist software helps apartment teams standardize recurring tasks, document completion, improve accountability, and prevent missed property routines. Jul 23, 2026 · 9 min read Learn how multifamily shift log software helps apartment teams document daily activity, improve staff handoffs, track follow-ups, and deliver consistent resident service. Jul 21, 2026 · 7 min read Learn how multifamily resident complaint tracking software helps apartment teams organize issues, automate follow-ups, improve accountability and protect resident satisfaction. Jul 16, 2026 · 8 min read Learn how multifamily resident information management software centralizes resident records, requests, preferences, communication, and property workflows. Jul 7, 2026 · 6 min read Learn how multifamily front desk software helps apartment teams centralize resident questions, concierge requests, packages, amenities, access, and communication. Jul 2, 2026 · 5 min read Learn how multifamily parking management software helps apartment teams manage permits, guest parking, EV spaces, reservations, access, violations, and resident communication in one connected platform. Jun 22, 2026 · 9 min read Learn how multifamily package management software helps apartment teams organize deliveries, notify residents, reduce staff workload, and create a one-app resident experience. May 18, 2026 · 10 min read Learn how multifamily service recovery software helps apartment teams identify resident issues earlier, improve follow-up, reduce churn risk, and protect the resident experience. May 14, 2026 · 11 min read Learn how multifamily resident request management software helps apartment teams organize requests, reduce missed follow-ups, improve service speed, and create a better resident experience. May 7, 2026 · 9 min read Learn how multifamily workflow automation software helps apartment teams standardize daily tasks, reduce manual follow-up, improve resident experience, and scale operations without adding headcount. May 4, 2026 · 13 min read Learn how multifamily staff productivity software helps apartment teams reduce manual work, centralize resident requests, automate communication, and improve operations without adding headcount. Apr 20, 2026 · 8 min read Learn how apartment inspection software helps multifamily teams standardize move-in, move-out, and preventive inspections, reduce missed issues, and improve resident experience. Apr 9, 2026 · 8 min read Learn how apartment maintenance request software helps multifamily teams reduce delays, improve resident communication, and streamline property operations. Apr 6, 2026 · 8 min read Learn how multifamily teams can streamline apartment turnover, reduce vacancy days, improve make-ready coordination, and protect NOI without adding staff. Apr 1, 2026 · 7 min read Learn how self-service multifamily operations help property teams reduce office interruptions, improve staff efficiency, and deliver a better resident experience. Mar 23, 2026 · 9 min read Learn how multifamily package management improves resident experience, reduces front desk workload, prevents delivery issues, and supports more efficient property operations. Mar 5, 2026 · 6 min read In a competitive housing market, the ability to turn property data into actionable insights is quickly becoming one of the most powerful advantages a multifamily operator can have. Mar 4, 2026 · 6 min read Instead of reacting to maintenance emergencies, predictive maintenance enables property teams to anticipate problems and resolve them early. Mar 2, 2026 · 4 min read Multifamily is becoming more competitive. Margins are tighter. Residents are more selective. Staffing remains lean. Operational efficiency is no longer optional. Feb 26, 2026 · 4 min read The multifamily staffing challenge isn’t temporary. Operators who rethink workflows, prioritize speed, and use automation will outperform competitors, even with leaner teams. Feb 16, 2026 · 4 min read Modern platforms like ElevateOS provide the infrastructure needed to reduce maintenance response time while improving overall resident experience. Feb 12, 2026 · 4 min read Modern platforms like ElevateOS enable property managers to scale operations while delivering a smooth, responsive resident experience. Oct 17, 2025 · 15 min read Centralized property operations eliminate double-bookings and aging tickets. Three-checkpoint integration secures PMS data without system replacement. Sep 24, 2025 · 9 min read RACI frameworks eliminate handoff chaos by defining who's Responsible, Accountable, Consulted, and Informed for each resident request at every stage. Sep 6, 2025 · 21 min read Orchestration ensures high-touch resident services are delivered with smooth consistency, eliminating operational gaps that erode premium amenity value. Aug 9, 2025 · 11 min read Tiered SLAs with 5-minute safety response and 4-hour urgent resolution targets reduce escalations. Framework includes role-based visibility and variance reporting. Aug 4, 2025 · 6 min read Operations Control Room unifies resident communications, requests & amenity access under SLAs to reduce peak-period chaos. See the 5-component checklist. Jun 23, 2025 · 6 min read Bringing core operations under one platform reduces inefficiencies, simplifies workflows, sand supports consistent service across every property team. May 8, 2025 · 9 min read Property management software helps simplify repair tracking, communication, and scheduling, creating a more effective maintenance process. May 3, 2025 · 8 min read Streamline operations and reduce manual workload using apps to manage property, helping property managers stay organized and efficient year-round. Mar 18, 2025 · 9 min read Streamline daily operations and resident services using software that centralizes tasks like maintenance, communication, and rent collection. Feb 13, 2025 · 7 min read Utilize effective maintenance tools to streamline service requests and enhance the living experience for residents while improving staff efficiency. Feb 5, 2025 · 7 min read Handle emergencies effectively with rental management software tailored to address unexpected situations while maintaining operational continuity. Dec 31, 2024 · 4 min read Transform your property management experience with integrated software solutions. Manage maintenance, rent processing, and more with ease and precision. Dec 19, 2024 · 3 min read Unlock the Power of Analytics for Modern Property Management. Dec 14, 2024 · 6 min read Property management software transforms crisis response, resident communication, and daily operations into smooth experiences. Reduce stress, boost satisfaction, and foster genuine connections. Nov 30, 2024 · 4 min read With holiday package surges, a quality package management tool is essential. Discover how our system streamlines operations for property managers and enhances convenience for residents. Jul 20, 2024 · 4 min read Save time and money with digital property manager tools. Easy-to-use, efficient, and cost effective, these digital simplify property inspections immensely. Mar 18, 2024 · 2 min read Building a punctual payment culture is possible in Class A multifamily communities. Read on to learn how to make this dream a reality! Feb 8, 2024 · 2 min read The right property management software can change how property managers handle maintenance and repairs. Here’s how. Nov 2, 2023 · 5 min read Unlock the future of luxury multifamily community management with multifamily property management software. Oct 21, 2023 · 2 min read Unravel the secret to boosting online payments in Class A communities with a touch of innovation and trust. Sep 23, 2023 · 5 min read Unlock smooth property management through automation for a thriving community. Sep 11, 2023 · 2 min read Want to make maintenance requests as fast and easy as possible? These tips can help. Jul 17, 2023 · 2 min read Your rent payment software should be doing so much more. Here are a few features you can have that will improve your business and impress residents. Apr 17, 2023 · 5 min read Payments and digitizing financial processes can improve overall experiences for residents and property managers alike. Here’s how the right payment options and apps will help. Apr 12, 2023 · 3 min read If you are interested in keeping employees of your Class A property management team around for the long haul, read on and consider the following tips. Mar 3, 2023 · 2 min read Rent collection can be one of the most difficult parts of managing a multifamily community. Here’s how to avoid some common mistakes to help your business succeed. Dec 5, 2022 · 2 min read Learn about property management for a first-time landlord. Discover various aspects you need to understand for property management, and why software can help you along the way. Sep 19, 2022 · 2 min read The residents of a luxury living community have certain expectations of amenities and services and is easy to mismanage these communities. Aug 9, 2022 · 2 min read Our multifamily property management software saves time and helps managers to offer a truly elevated experience for residents. Jul 13, 2022 · 2 min read Read this blog post to find out effective strategies to excel in property management. Apr 27, 2022 · 4 min read If your Resident Experience App isn't automating these 7 resident tools, your property management team is working harder, not smarter. Operations software organizes the work behind a building, including maintenance requests, packages, front desk tasks, inspections and staff handoffs. It replaces paper logs and scattered messages with one shared record. Response time improves when every request arrives in one queue with clear categories, priorities and an owner. Automatic status updates to residents also cut the follow-up calls that slow the team down. A shift handoff should list open incidents, pending tasks and any promises made to residents. A shared shift log keeps that information from depending on one person's memory. Most communities log each delivery, notify the resident and track pickup, either at the front desk or through lockers and package rooms. Digital tracking reduces lost packages and front desk interruptions. Repeat tasks with clear rules are the best candidates, such as request routing, reminders, notifications and recurring inspections. Automation frees staff time for the work that needs judgment. A property should have an emergency communication plan that reaches every resident quickly and names who sends each message. Testing that plan before an emergency shows whether contact details and channels still work. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Apartment Emergency Communication Plan - Multifamily Shift Handoff Software: How Apartment Teams Keep Resident Requests From Falling Through the Cracks - Multifamily Resident Issue Triage Software: How Apartment Teams Prioritize Requests Before They Escalate - Multifamily Resident Follow-Up Software: How Apartment Teams Close the Loop on Every Resident Request - Multifamily Workflow Exception Management: How to Catch Overdue, Blocked, and Unassigned Work - Multifamily Task Management Software: How Apartment Teams Organize Daily Work - Multifamily Resident Response Time Software: How Apartment Teams Improve Service Speed - Multifamily Resident Escalation Management Software: How to Resolve Issues Before They Become Retention Risks - AI Maintenance Triage for Multifamily: How to Prioritize Work Orders Automatically - Multifamily Daily Operations Checklist Software: Standardize Property Routines Without Micromanaging Staff - Multifamily Shift Log Software: How Apartment Teams Improve Staff Handoffs and Resident Service - Multifamily Resident Complaint Tracking Software: How to Resolve Issues Before They Escalate - Multifamily Resident Information Management Software: Create One Reliable Resident Record - Multifamily Front Desk Software: How Apartment Teams Can Reduce Interruptions and Improve Resident Service - Multifamily Parking Management Software: How Apartment Teams Simplify Permits, Guest Parking, and Resident Access - Multifamily Package Management Software: How Apartment Teams Reduce Package Room Chaos Without Adding Staff - Multifamily Service Recovery Software: How Apartment Teams Turn Resident Issues Into Retention Opportunities - Multifamily Resident Request Management Software: How to Improve Service Without Overloading Staff - Multifamily Workflow Automation Software: How Apartment Operators Standardize Daily Work Without Adding Headcount - Multifamily Staff Productivity Software: How Apartment Teams Can Do More Without Adding Headcount - Apartment Inspection Software for Multifamily Properties - Apartment Maintenance Request Software for Multifamily Properties - Apartment Turnover Management - Self-Service Multifamily Operations: Reduce Office Interruptions - Apartment Package Management for Multifamily: How to Reduce Front Desk Burden and Improve Resident Experience - The Multifamily Data Advantage: How Property Managers Use Operational Data to Increase NOI - Predictive Maintenance in Multifamily: How Property Managers Prevent Costly Repairs Before They Happen - Multifamily Operational Efficiency: The Complete Guide to Reducing Costs and Increasing NOI Without Adding Staff - The Multifamily Staffing Crisis: How Property Managers Can Do More With Smaller Teams - How to Reduce Maintenance Response Time in Multifamily Properties - Property Management Automation - The 'Command Center' Approach: Centralizing Property Operations - The Resident Operations Playbook: How a Unified Resident Experience Platform Standardizes Roles, Hand-Offs, and SLAs - How a Unified Resident Experience Platform Prevents SLA Breaks from Siloed Touchpoints - SLA Governance in a Resident Experience Platform: From Ambiguity to Measurable Calm - The Operations Control Room Model: How a Resident Experience Platform Reduces Peak-Period Chaos - The Unified Resident Experience Platform: A Framework for Streamlining Multifamily Operations - Maintenance Made Easy: How Property Management Software Transforms Repair Workflows - Automating Success: How Property Management Apps Eliminate Time-Consuming Tasks - Building Operations: Consolidate Resident Needs & Regular Operations Tasks with Property Management Software - Maintenance Tools: Improve The Experience For Your Residents & Staff - Crisis Management: Using Software to Navigate Emergencies and Unexpected Events - Streamlining Property Management: The Role of Software Portals in Modern Operations - Using Resident App Analytics to Make Data-Driven Property Management Decisions - Digital Signage: How Rental Apps Bring Modern Technology to Digital Displays and Lobbies - Package Management Tool - Property Inspections and Reporting: Streamlining Efficiency with Property Management Software - Ensuring Timely Rent Payments: A Guide for Class A Multifamily Communities - Maintenance and Repairs Made Easy: Software Solutions for Property Managers - Unique Challenges and Opportunities of Multifamily Property Management - How to Motivate Residents to Pay Online - Five Time-Saving Features to Look for in Property Management Software - Tips for Managing Maintenance Requests at Multifamily Communities - The Top Five Rent Payment Software Features You Need, But Might Not Have - How to Improve the Way You Accept Rent Payments Online - How to Lower Employee Turnover in Property Management - The Most Common Rent Collection Mistakes that Hurt Your Business - Property Management Guide for First-Time Landlords - How to Mismanage a Luxury Multifamily Community - Five Property Management Tips to Save Time - 3 Ways To Win In Property Management - 7 Automations That Improve Multifamily Operations Q: What does multifamily operations software do? A: Operations software organizes the work behind a building, including maintenance requests, packages, front desk tasks, inspections and staff handoffs. It replaces paper logs and scattered messages with one shared record. Q: How can properties reduce maintenance response time? A: Response time improves when every request arrives in one queue with clear categories, priorities and an owner. Automatic status updates to residents also cut the follow-up calls that slow the team down. Q: What should a shift handoff include? A: A shift handoff should list open incidents, pending tasks and any promises made to residents. A shared shift log keeps that information from depending on one person's memory. Q: How do apartment communities manage packages? A: Most communities log each delivery, notify the resident and track pickup, either at the front desk or through lockers and package rooms. Digital tracking reduces lost packages and front desk interruptions. Q: Which property tasks are worth automating? A: Repeat tasks with clear rules are the best candidates, such as request routing, reminders, notifications and recurring inspections. Automation frees staff time for the work that needs judgment. Q: How can a property prepare for emergencies? A: A property should have an emergency communication plan that reaches every resident quickly and names who sends each message. Testing that plan before an emergency shows whether contact details and channels still work. https://www.elevateos.com/blog/topics/smart-buildings ### Smart buildings and access control guides Smart building technology connects the doors, locks, intercoms, thermostats and sensors in a community to the people who use them. These guides cover access control, mobile keys, smart home devices, security, resident data privacy and the role connected buildings play in saving energy. ElevateOS connects to 50+ hardware and software brands through the Connect platform, so residents open doors from the same resident app they use for everything else. The integrations catalog lists what connects today. Jul 1, 2026 · 6 min read Learn how multifamily vendor access management software helps apartment teams coordinate contractor entry, reduce staff interruptions, improve access visibility, and connect vendor workflows with resident operations. Jun 18, 2026 · 6 min read Learn how multifamily amenity access control software helps apartment communities connect reservations, mobile access, amenity rules, usage visibility, and resident workflows in one platform. May 27, 2026 · 11 min read Learn how a resident app with access control helps multifamily properties connect mobile keys, visitor access, amenities, staff workflows, and resident communication in one platform. May 26, 2026 · 9 min read Learn how multifamily properties can offer mobile keys, smart locks, and apartment access control without expensive fragmented systems or unnecessary software costs. Sep 30, 2024 · 2 min read Having a resident app is important to safeguard resident information. This blog post gives four ways that a community app for residents can help management teams keep resident information secure. Sep 19, 2024 · 3 min read Discover how resident apps and smart home technology are transforming property management for both residents and landlords. Aug 14, 2024 · 5 min read Protect your electronic payments in Class A multifamily communities with these essential tips. Secure your finances today! Apr 15, 2024 · 2 min read From smart to sustainably smart: ElevateOS’s vision for modern living. Sep 20, 2023 · 2 min read Smart tech isn’t just for individuals. It can help multifamily communities, too. We look at the tech available and how to pick the right stuff for your properties. May 11, 2022 · 6 min read Are your multifamily technology and app services secure from cyber attacks? Communities powered by ElevateOS are. Apr 20, 2022 · 4 min read How do we create sustainable multifamily communities quickly & efficiently? Start with an all-in-one resident engagement app that also hosts top-quality eco-conscious on-site services. Apr 13, 2022 · 5 min read Discover the sustainability of multifamily real estate. Explore the environmental and economic advantages of multifamily properties, as well as the potential for sustainable development in the real estate sector. Apr 6, 2022 · 4 min read Sustainable buildings are at the forefront of urban growth in today's hot market. Is your building checking off this eco-friendly list? 4 min read No. ElevateOS integrates with the locks, readers and intercoms already on your doors. A smart apartment building connects systems such as access control, locks, intercoms and thermostats so residents and staff can use them from an app. The connection also gives property teams one view of who can access what. Mobile keys let residents open doors with a phone instead of a fob or a metal key. Keys can be issued at move-in and revoked at move-out without collecting hardware. In many cases it can, because ElevateOS integrates with the locks, readers and intercoms already installed. The integrations catalog shows which systems connect today. Resident data should be limited to what each role needs and reviewed whenever staff or vendors change. ElevateOS is SOC 2 Type II certified, with independently audited security controls. Connected thermostats, sensors and schedules reduce heating, cooling and lighting in spaces that are empty. The savings depend on how consistently staff use the data the systems provide. Every connected building needs a fallback, such as backup credentials and a staff procedure for letting residents in. Residents should know where to get help if the app or a door is unavailable. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Multifamily Vendor Access Management Software: How to Control Contractor Entry Without Slowing Down Operations - Multifamily Amenity Access Control Software: How Apartment Teams Connect Reservations, Entry, and Resident Experience - Resident App With Access Control: How Multifamily Properties Can Simplify Access, Amenities, and Daily Operations - Low-Cost Mobile Keys for Apartments: How Multifamily Properties Can Add Keyless Entry Without Overpaying - Four Easy Steps to Safeguard Resident Information - Smart Homes and Resident Apps: A Match Made in Rental Heaven - Tips to Protect Your Electronic Payment, Online and Offline - Smart Building Technology: Significant Energy Reductions in the Right Hands - How to Implement Multifamily Smart Home Tech in Your Properties - Why Proptech Cybersecurity Matters More Than Ever - The #1 Solution for a More Sustainable Multifamily Community - Is Multifamily the Most Sustainable Real Estate? - The Property Manager’s Guide to a Sustainable Multifamily Community - How to switch resident apps without reprogramming a single lock Q: What is a smart apartment building? A: A smart apartment building connects systems such as access control, locks, intercoms and thermostats so residents and staff can use them from an app. The connection also gives property teams one view of who can access what. Q: What are mobile keys? A: Mobile keys let residents open doors with a phone instead of a fob or a metal key. Keys can be issued at move-in and revoked at move-out without collecting hardware. Q: Can a property add smart access without replacing its locks? A: In many cases it can, because ElevateOS integrates with the locks, readers and intercoms already installed. The integrations catalog shows which systems connect today. Q: How should resident data be protected? A: Resident data should be limited to what each role needs and reviewed whenever staff or vendors change. ElevateOS is SOC 2 Type II certified, with independently audited security controls. Q: How do smart buildings save energy? A: Connected thermostats, sensors and schedules reduce heating, cooling and lighting in spaces that are empty. The savings depend on how consistently staff use the data the systems provide. Q: What should a property plan for when connected systems go down? A: Every connected building needs a fallback, such as backup credentials and a staff procedure for letting residents in. Residents should know where to get help if the app or a door is unavailable. https://www.elevateos.com/blog/topics/software-and-strategy ### Property management software and strategy guides Most apartment communities run on separate tools for access, packages, amenities, communication and maintenance, each with its own login and contract. These guides cover how to evaluate software, integrate it with a property management system, roll it out across a portfolio and measure the return. ElevateOS works as a resident experience platform on top of 7 property management systems, replacing point solutions instead of adding another one. The 29 lists the software categories a community may be paying for, and the ROI calculator estimates the savings. Feb 24, 2026 · 4 min read For multifamily operators focused on growth, retention, and efficiency, AI is no longer optional; it’s the next operational standard. Feb 11, 2026 · 4 min read Modern platforms like ElevateOS help property managers move beyond outdated systems and deliver the smooth, responsive experience today’s residents expect. Dec 29, 2025 · 13 min read Choose standalone amenity tools for immediate booking fixes or integrated platforms for Class A smoothness by evaluating 7 questions on systems, conflicts, and staff capacity. Dec 8, 2025 · 11 min read Operational fragmentation shows through 5 patterns: multiple logins per task, underused amenities, communication gaps, training chaos, and ignored updates. Dec 5, 2025 · 7 min read Resident portals process transactions through desktop-first utilities, while branded apps foster lifestyle stickiness by consolidating amenities and services into one home-screen interface. Dec 2, 2025 · 13 min read A branded resident app brings packages, maintenance, amenities, and payments into one white-label hub, removing the “toggle tax” that splits site teams across 6+ tools. Oct 24, 2025 · 22 min read Consolidating 5-10 resident apps into one Command Center platform eliminates coordination gaps and delivers amenity ROI within 90 days for Class A properties. Oct 6, 2025 · 12 min read Low resident app adoption signals fragmented systems, not lazy users. Property teams lose 4 hours weekly to app-switching. Here's how unified platforms fix this. Sep 30, 2025 · 12 min read Feature sprawl breaks resident SLAs through timing drift and manual handoffs. Orchestration platforms coordinate systems in 30-60 day pilots with clear metrics. Sep 19, 2025 · 7 min read SLA misses follow timing drift between fragmented systems. A decision matrix weighing integration reliability and TCO proves which architecture fits your portfolio. Sep 12, 2025 · 15 min read Pre-Day 0 governance and 30/60/90 execution phases with leading and lagging KPIs deliver go/no-go decisions at week 12 instead of drifting into month seven. Sep 1, 2025 · 13 min read Unlock the strategic investment needed for next-generation resident services. Learn how to quantify operational savings and secure executive approval for elevated living platforms. Aug 27, 2025 · 5 min read Five-step framework aligns IT and Operations for resident platform deployment: dual value narratives, security gates, pilot metrics, and governance wins. Aug 22, 2025 · 8 min read SSO reduces credential risk while write-back controls prevent PMS data contamination. See how Class A communities de-risk platform rollouts. Aug 15, 2025 · 7 min read Standardize SLAs during pilot, enforce change-control gates, and deploy in waves with portfolio KPIs to prevent service drift across properties. Jul 16, 2025 · 8 min read Too many resident apps create confusion and weaken community flow. Understand how fragmented tools undermine engagement and smooth living experiences. Jul 10, 2025 · 10 min read A strategic framework that connects operations and finance priorities, helping property leaders justify unified PropTech investments with measurable impact. Jul 5, 2025 · 8 min read Fragmented systems drain efficiency and add hidden costs. See what Class A property managers often miss when operations lack smooth integration. Jun 16, 2025 · 16 min read A single, connected platform aligns touchpoints across the resident journey, bridging gaps between technology, service, and lifestyle expectations. Jun 10, 2025 · 7 min read Luxury communities need cohesive digital experiences, mismatched platforms erode brand identity, trust, and long-term resident relationships. Jun 5, 2025 · 7 min read Disconnected tools create service gaps, frustration, and communication breakdowns, weakening the resident experience in high-end multifamily communities. Apr 22, 2025 · 14 min read Learn how to customize resident apps to fit various property types and meet specific tenant expectations effectively. Apr 11, 2025 · 10 min read Get practical tips on integrating resident apps with current property software to boost efficiency and communication. Apr 5, 2025 · 15 min read Follow a clear, step-by-step guide for implementing resident apps smoothly across your property management operations. Mar 31, 2025 · 10 min read Track the value of your software investment with essential metrics such as cost savings, occupancy rates, and time efficiency. Mar 25, 2025 · 14 min read Compare flexible custom features with pre-built solutions to identify the software that aligns best with your property management needs. Mar 5, 2025 · 8 min read Learn how to address key issues property managers face when implementing software, from training staff to aligning workflows for smoother transitions. Feb 18, 2025 · 12 min read Simplify property management tasks with software portals, automating operations and improving workflow efficiency for both managers and residents. Jan 28, 2025 · 7 min read Implement strategies to boost resident app engagement, improving communication and satisfaction for property managers and residents alike. Jan 17, 2025 · 7 min read Simplify property management by smoothly integrating modern resident apps with existing tools for improved efficiency and streamlined operations. Dec 13, 2024 · 4 min read From Outdated Systems to Smooth Cloud Solutions. Jul 15, 2024 · 2 min read Multifamily properties undergo trends like everything else. Here are a few that are trending right now, like multifamily property management software. Mar 14, 2024 · 2 min read Learn about how a rental property app can assist you in making informed decisions when it comes to property investment. Mar 11, 2024 · 2 min read Learn more about the future trends of rental properties management software in this informative guide. Feb 17, 2024 · 3 min read Dive into ElevateOS’s insights on overcoming fragmentation challenges and providing a streamlined, resident-centric solution for multifamily properties. Feb 12, 2024 · 2 min read Technology is completely changing how we manage properties. Let’s look at one piece of technology, property management software, and how it can help property managers. Jan 8, 2024 · 2 min read Property management adopts a resident-focused approach via tenant apps, offering a central hub for managing amenities, contacting managers, and fostering resident interactions. Nov 28, 2023 · 2 min read The world of apartment living could look quite different in the future. Here are a few trends that are defining apartment living and what they could look like in the future. Nov 22, 2023 · 2 min read Enhance Class A living! Opt for remote-operable property management software. Elevate resident satisfaction and streamline operations effortlessly. Sep 14, 2023 · 3 min read From smart tech integration to wellness-centric spaces, explore the top resident experience trends that are changing the way we live in Class A multifamily communities. Mar 8, 2023 · 2 min read Discover the benefits of our property management software for luxury Class A communities. Streamline financial tracking, tenant management, and property oversight, saving you time and ensuring you stay ahead in this dynamic industry. Feb 3, 2023 · 2 min read With a recession on the horizon, multifamily building owners need to get creative to stay profitable. Here’s how property management softwares can help. Feb 1, 2023 · 2 min read Are you in need of property management software? Here are a few signs that it’s time to make the change. Jan 30, 2023 · 2 min read Finding the best software for property managers that does it all smoothly can be difficult and time-consuming. Let's look at the things you should look at when considering the switch. Jan 27, 2023 · 2 min read Stay competitive with multifamily property management software, enhance efficiency, automate tasks, and ensure your business remains future proof with ElevateOS. Jan 9, 2023 · 11 min read Explore the top 10 multifamily trends for 2023 and gain a competitive edge in the housing industry. Learn how these trends can benefit your business and position your multifamily teams for success, providing insights into the future of multifamily housing. Dec 12, 2022 · 2 min read Learn the things you need to know about property management software. Discover key features that become available with an all-in-one solution for property management. Dec 9, 2022 · 2 min read Here’s how to the best software for property managers can transform the experience for you and your residents. Dec 7, 2022 · 2 min read With these three steps, you will be able to find the multifamily property management software that will work best for your operation and improve the experience for you and your residents. Oct 28, 2022 · 2 min read Choosing the best software for property managers can help to transform your residents’ experiences. Learn more about these powerful systems. Sep 12, 2022 · 2 min read More people are choosing multifamily living for its convenience, and here are the top five current resident experience trends. Aug 15, 2022 · 4 min read Explore the top challenges faced by multifamily property management professionals when it comes to software solutions. Aug 11, 2022 · 4 min read Software for property managers can help to increase the profitability in your Class A community. Learn more about this innovative solution. Jul 15, 2022 · 4 min read Managing high level property can be demanding and exhausting. By using property management software, a property manager can reap huge benefits from its automatic organization and resident service. Jul 13, 2022 · 3 min read How does a basic "resident portal" compare to an all-in-one "resident engagement platform"? Read on to find out. Jul 11, 2022 · 5 min read Choosing the right type of property manager software is an important decision. Learn more about what questions to ask the software developer. Jun 15, 2022 · 2 min read Property management software is absolutely essential. However, not all software is built alike. From onboarding emails to payment security, here are some of the top qualities that set superior property management software apart from the rest. Jun 13, 2022 · 2 min read Here are five advantages associated with the utilization of property management software in Class A multifamily communities. Jun 10, 2022 · 3 min read The right multifamily property management software can dramatically improve the lives of your community, your residents, and your team. Here’s how to avoid picking the wrong one. Jun 8, 2022 · 2 min read Property manager software has come a long way from its humble origins. Here’s what the latest versions offer that increase profitability and efficiency. May 23, 2022 · 2 min read For too long, property managers have relied on outdated systems to serve their clients and residents. Property management software can change that. Here’s how. May 21, 2022 · 2 min read Managing properties should be simple. The best software for managing buildings can do this. Here’s how. May 19, 2022 · 2 min read Learn how to select the right building property management software to streamline tasks and communication between residents and building owners. May 18, 2022 · 7 min read Stagflation - what is it and what does it mean for the multifamily real estate ecosystem? Can our economy handle another 📉 recession as rate hikes quell inflation? May 17, 2022 · 2 min read Learn how resident experience apps and property management software help provide the best experience for multifamily communities. Feb 23, 2022 · 3 min read Explore the transformation of the Class A multifamily ecosystem through the power of big data in proptech. Learn how data-driven insights are reshaping the industry. Jan 26, 2022 · 2 min read App fatigue - that overwhelming feeling of downloading or using too many apps. Ever had it? Our white label app & services solve app fatigue for multifamily high-rise communities. Here's how. 4 min read No one sat down and decided your building should run on ten logins. It happened one decision at a time. 5 min read A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community. That includes communication, maintenance, packages, access control, amenities, events, payments and services. A multifamily community can pay for up to 29 separate software categories. They cover access, intercoms, packages, amenities, maintenance, inspections, reputation, surveys, loyalty, parking, valet and more. A Yardi community has two paths. Use the resident portal bundled with the PMS for rent and work orders, or add an operating system on top of Yardi for everything else. Point solutions each handle one job, such as packages or amenity booking, with separate logins, data and contracts. A platform runs those jobs together, so residents and staff work from one app and one record. Start with the workflows that matter most, the systems that must connect and the people who will use the software every day. Then compare options on integrations, adoption support and total cost across the portfolio. Integration with the property management system keeps resident records, leases and work orders in sync without double entry. Without it, staff retype data and residents see information that is out of date. A rollout succeeds when staff are trained by role, residents get clear instructions and someone owns adoption after launch. Starting with a pilot property helps a portfolio fix problems before scaling. ROI compares what the software costs with the vendor fees it replaces, the staff hours it saves and any new income it creates. Measuring before and after launch keeps the comparison honest. A switch goes smoothly when the new platform connects to the existing hardware and PMS and residents move over with clear communication. The ElevateOS switch guides cover moves from specific apps. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - What is AI Property Management? - What to Look for in Property Management Software - Integrated App vs. Standalone Tools: A Decision Guide for Amenity Management - 5 Signs Your Property Management Team Needs a Custom Community App - Resident Portal vs. Branded App: The Difference Between Paying Rent and Living Well - Beyond the Portal: The Property Manager's Guide to Branded Resident Apps - From App Chaos to Command Center: The All-In-One Resident App Framework - The Hidden Cost of 'App Fatigue': Why Residents Ignore Your Tools - Feature Sprawl vs. Orchestration: Why a Unified Resident Experience Platform Is the Control-Tower Model Multifamily Needs - Resident Experience Platform vs. Point Solutions: A Comparative Decision Matrix for U.S. Class A Multifamily - Unified Resident Experience Platform Pilot: A 90-Day Orchestration Rollout Plan for U.S. Class A Multifamily - Building the Business Case for a Unified Resident Experience Platform: A Justification Model for Finance and Operations - Aligning IT and Operations Priorities: A Shared Decision-Making Framework for Deploying a Resident Experience Platform - PMS, SSO, and Data Boundaries: Integrations that De-Risk a Resident Experience Platform Rollout - From Pilot to Portfolio: Standardizing SLAs and Reporting in a Resident Experience Platform - Why Multiple Resident Apps Are Undermining Your Community's Experience Flow - Aligning Operations and Finance Priorities: A Framework for Justifying Your Unified PropTech Investment - The Hidden Operational Cost of Fragmented Systems: What Class A Property Managers Miss - The Experience Disconnect Solved: Building a Unified Resident Experience Platform for Luxury Multifamily Living - Protecting Your Brand: Why Disjointed Digital Experiences Aren't Enough for Class A Communities - Why Fragmented Apps Are Undermining Your Luxury Community's Resident Satisfaction - Resident App Customization Strategies: Tailoring Solutions for Different Property Types and Resident Needs - Integrating Resident Apps with Existing Property Management Software: A Complete Guide - Smooth Resident App Implementation: A Step-by-Step Guide for Property Management Teams - Measuring ROI: Key Metrics to Track When Implementing Property Manager Software - Customization vs. Out-of-the-Box: Finding the Perfect Property Manager Software Fit - Integrating Property Manager Software: Overcoming Common Implementation Challenges - Property Management Made Easy: How Software Management Portals Streamline Operations - Maximizing Resident App Adoption: Proven Strategies for Property Manager Success - How To Integrate Modern Resident Apps With The Tools You Already Use - From Legacy Systems to Cloud-Based Solutions: Navigating the Property Manager Software Transition - Multifamily Property Trends: What's Changing in the Industry - Rental Property Investing: Apps to Help You Make Informed Decisions - Future Trends in Rental Property Management Software: What to Expect - Changing Multifamily Living: The Imperative of an All-in-One Technology Platform - The Role of Technology in Modern Multifamily Property Management - How Tenant Apps Are Changing the Rental Industry? - What’s the Future of Apartment Living? - Remote Property Management: Staying Connected with Software Tools - What are the Top Resident Experience Trends? - Why Invest in Software for Property Management? - How Property Management Softwares Add Value in a Recession - Signs that You Need to Invest in a Property Management Software - How to Switch Your Proptech Without Increased Spending - Future-Proof Your Tech Stack with Property Management Software - Top 10 Multifamily Trends in 2023 - Things You Need to Know About Property Management Software - Manage Your Property More Smoothly with Advanced Property Management Software - Three Steps to Procuring the Right Multifamily Property Management Software - Cloud Solutions: Is the Best Software for Property Managers a Necessity for Successful Multifamily Communities? - Top Five Resident Experience Trends to Know for 2023 - Top 3 Multifamily PM Software Challenges - 5 Ways Multifamily Software Will Increase 2023 Profitability - 5 Tech Benefits of Resident Platforms for Multifamily PMs - A Property Manager's Guide to Multifamily Portals vs. Platforms - 5 Questions to Ask When Choosing Multifamily Software - How to Choose the Right Property Management Software - 5 Benefits of Using Award-Winning Property Management Software - 5 Mistakes to Avoid When Choosing Multifamily Software - The Evolution of Property Manager Software - Why Should Building Management Teams Consider Property Management Software? - What Can Building Management Software Offer Property Managers? - How to Select the Right Building Property Management Software - How to Increase NOI in an Impending Recession - How Resident Experience Apps and Property Management Software Deliver the Best Results for Multifamily Properties - How Proptech's Big Data is Changing the Class A Multifamily Ecosystem - Is App Fatigue Ruining Your Class A Multifamily Brand? - The OPEX swap: how one app replaces eight to twelve vendors - What a resident experience operating system is, and why your building needs one - The 29 software categories your community pays for - Yardi resident app options, compared Q: What is the difference between a platform and point solutions? A: Point solutions each handle one job, such as packages or amenity booking, with separate logins, data and contracts. A platform runs those jobs together, so residents and staff work from one app and one record. Q: How should a property choose resident software? A: Start with the workflows that matter most, the systems that must connect and the people who will use the software every day. Then compare options on integrations, adoption support and total cost across the portfolio. Q: Why does PMS integration matter? A: Integration with the property management system keeps resident records, leases and work orders in sync without double entry. Without it, staff retype data and residents see information that is out of date. Q: What makes a software rollout succeed? A: A rollout succeeds when staff are trained by role, residents get clear instructions and someone owns adoption after launch. Starting with a pilot property helps a portfolio fix problems before scaling. Q: How is the ROI of property software measured? A: ROI compares what the software costs with the vendor fees it replaces, the staff hours it saves and any new income it creates. Measuring before and after launch keeps the comparison honest. Q: Can a community switch resident apps without disruption? A: A switch goes smoothly when the new platform connects to the existing hardware and PMS and residents move over with clear communication. The ElevateOS switch guides cover moves from specific apps. https://www.elevateos.com/blog/topics/community-and-events ### Resident events and community building Community is one of the reasons residents choose a building and one of the reasons they stay. These guides share resident event ideas, seasonal and holiday programming, wellness activities and practical tips for building community in apartment living. Resivents, the resident events team inside ElevateOS, plans and runs resident events with a dedicated planner, and 200,000+ events and classes have been held on the platform. Residents RSVP and buy tickets through events and ticketing in the resident app. Jun 15, 2026 · 10 min read Learn how multifamily resident event management software helps apartment communities promote events, manage RSVPs, improve attendance, reduce staff workload, and strengthen resident retention. Dec 7, 2024 · 3 min read Thanksgiving is near, perfect for building community and boosting resident satisfaction. Explore these 10 event ideas to bring your multi-family community together this holiday! Oct 22, 2024 · 3 min read Looking for a way to engage residents? Our resident engagement platform can help. Oct 22, 2024 · 4 min read Discover 10 creative and practical ideas for hosting an ultimate resident pool party that boosts resident satisfaction and strengthens the community. Discover eight Halloween event ideas to engage apartment residents and build community spirit. See how property management software streamlines planning, logistics, and boosts resident satisfaction. Sep 24, 2024 · 4 min read Learn how a multifunctional resident app simplifies event planning, boosts resident engagement, and builds a thriving community. Jun 13, 2024 · 4 min read Transforming Multifamily Residences into Thriving Communities. Apr 22, 2024 · 5 min read If you are looking for a unique way to foster a sense of community with a casino night, this guide will help you plan and walk you through everything you need to know before hosting. Mar 21, 2024 · 5 min read Building Bonds Through Festive Fun: Engaging Holiday Activities for All Ages. Feb 19, 2024 · 3 min read Liven up your community throughout the year with these 7 holiday event ideas to encourage resident engagement and foster new connections. Nov 25, 2023 · 2 min read Wellness-themed events can help elevate the resident experience and foster a sense of community. Here are eight suggestions that your residents will enjoy. Oct 19, 2023 · 2 min read Unlock the magic of resident appreciation week with a touch of technology and a lot of heart. Learn how to host your own event today! May 15, 2023 · 2 min read Satisfied residents are the key to low turnover and increased net operating income (NOI). Hosting events and encouraging socialization will decrease resident churn and increase NOI. Mar 6, 2023 · 2 min read Events for your residents is a great way to help grow your community. Here are a few ideas for community events and a tip on how to better organize them. Jun 1, 2022 · 4 min read Our event managers are ready to help your property team plan an amazing Father's Day celebration. Check out 5 events we love hosting for multifamily families and dads across the nation. Mar 30, 2022 · 3 min read Start planning the best Mother's Day yet with this checklist of events any mom would love. Feb 9, 2022 · 4 min read Residents want experiential amenities that build connections with their neighbors. Read on to discover how luxury high-rise communities are creating welcoming experiences. Successful events match resident interests, fit the space and are promoted early through the channels residents use. Collecting RSVPs and feedback shows what to repeat. A steady calendar keeps community visible without overwhelming staff. Mixing large seasonal events with smaller recurring ones reaches more residents. Events give residents reasons to meet neighbors and use the community, which strengthens their connection to the building. That connection is one of the factors residents weigh at renewal. Many communities offer a mix, with free events for broad participation and ticketed events for premium experiences. Ticketing also helps with headcount and planning. An outside planner, an event catalog and in-app RSVPs reduce the work for on-site teams. Resivents handles planning, marketing and setup for ElevateOS communities. Popular ideas include holiday parties, Thanksgiving gatherings, pool parties and Halloween events, each adapted to the community's spaces. The guides in this topic include detailed plans for several of them. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - Multifamily Resident Event Management Software: How Apartment Teams Increase Engagement Without Extra Work - Ten Creative Thanksgiving Events That Build Community and Boost Resident Satisfaction - Building Bridges, Not Walls: Seven Engaging Resident Events Powered by Technology - Ten Splashing Ideas for Hosting the Ultimate Resident Pool Party - Top Eight Halloween Resident Event Ideas for Apartment Property Managers - Engage Your Apartment Community with These Thanksgiving Resident Event Ideas - Creating a Sense of Community in Multifamily Housing: Tips for Managers - How to Plan a Casino Night that Residents Will Rave About - Six Engaging Holiday Activities for Apartment Communities - Seven Unforgettable Holiday Resident Event Ideas to Liven up Your Apartment Community - Eight Wellness-Themed Resident Experiences to Give Your Community in 2023 - How to Host a Resident Appreciation Week - How Throwing Resident Events Will Increase Your NOI and Decrease Resident Churn? - Five Community Event Ideas Your Residents Will Love - 5 Multifamily Resident Events That Win Father's Day - 7 Multifamily Resident Events That Win Mother's Day - Experiential Living is the New Social Q: What makes a resident event successful? A: Successful events match resident interests, fit the space and are promoted early through the channels residents use. Collecting RSVPs and feedback shows what to repeat. Q: How often should a community host resident events? A: A steady calendar keeps community visible without overwhelming staff. Mixing large seasonal events with smaller recurring ones reaches more residents. Q: Do resident events help retention? A: Events give residents reasons to meet neighbors and use the community, which strengthens their connection to the building. That connection is one of the factors residents weigh at renewal. Q: Should resident events be free or ticketed? A: Many communities offer a mix, with free events for broad participation and ticketed events for premium experiences. Ticketing also helps with headcount and planning. Q: How can a property build community without more staff? A: An outside planner, an event catalog and in-app RSVPs reduce the work for on-site teams. Resivents handles planning, marketing and setup for ElevateOS communities. Q: What are good seasonal event ideas? A: Popular ideas include holiday parties, Thanksgiving gatherings, pool parties and Halloween events, each adapted to the community's spaces. The guides in this topic include detailed plans for several of them. https://www.elevateos.com/blog/topics/news ### ElevateOS news and events Company news from ElevateOS: partnerships, product updates, annual reviews and recaps of events hosted for the multifamily industry. For product changes as they ship, see product updates, and for the platform itself, start with the resident experience operating system. Oct 16, 2026 · 3 min read Photos and recap from the ElevateOS multifamily networking event in Montreal on October 8, 2026, for developers, property managers and operators. Dec 31, 2024 · 2 min read What a year it’s been for ElevateOS (formerly Elevated Living)! In 2024, we celebrated a transformative rebrand and welcomed over 200 buildings to our platform, solidifying our role as the go-to opera. Jun 6, 2023 · 3 min read ElevateOS, the pioneering provider of an all-in-one resident engagement platform, is thrilled to announce a new strategic partnership with Cover Genius. Apr 5, 2023 · 2 min read Discover how the integration of ButterflyMX and ElevateOS transforms resident satisfaction, offering smart access control within a white-labeled community app. ElevateOS is the resident experience operating system for apartment communities, with one branded resident app, one Staff App and one platform for access, packages, amenities, events and services. It runs at 1,500+ communities across the US and Canada. ElevateOS works with apartment communities across the US and Canada. Its on-demand resident services are staffed by ElevateOS in every US and Canadian market. ElevateOS hosts events for the multifamily industry, such as the October 2026 networking event in Montreal for developers, property management companies, owners and operators. Recaps and photos are published in this topic. Product changes are listed on the ElevateOS updates page. Larger announcements and partnerships also appear in this topic. ElevateOS has taken $0 in venture capital and operates independently. The Why ElevateOS pages explain what that means for customers. Teams can book a demo from any page on the site. The demo covers the resident app, the Staff App and the platform with the team's own buildings in mind. Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back. - ElevateOS Montreal multifamily networking event: October 2026 recap and photos - 2024 ElevateOS Year in Review - ElevateOS Partners with Cover Genius to Offer Embedded Protection to Property Managers and Residents - ButterflyMX x ElevateOS: A white-labeled access control solution! Q: What is ElevateOS? A: ElevateOS is the resident experience operating system for apartment communities, with one branded resident app, one Staff App and one platform for access, packages, amenities, events and services. It runs at 1,500+ communities across the US and Canada. Q: Where does ElevateOS operate? A: ElevateOS works with apartment communities across the US and Canada. Its on-demand resident services are staffed by ElevateOS in every US and Canadian market. Q: Does ElevateOS host industry events? A: ElevateOS hosts events for the multifamily industry, such as the October 2026 networking event in Montreal for developers, property management companies, owners and operators. Recaps and photos are published in this topic. Q: Where are ElevateOS product updates published? A: Product changes are listed on the ElevateOS updates page. Larger announcements and partnerships also appear in this topic. Q: Is ElevateOS venture backed? A: ElevateOS has taken $0 in venture capital and operates independently. The Why ElevateOS pages explain what that means for customers. Q: How can a team see ElevateOS in action? A: Teams can book a demo from any page on the site. The demo covers the resident app, the Staff App and the platform with the team's own buildings in mind. ## Optional: Blog https://www.elevateos.com/blog/montreal-multifamily-networking-event-2026 | ElevateOS Montreal multifamily networking event: October 2026 recap and photos | ElevateOS news | Mitch Karren | On October 8, 2026, ElevateOS brought real estate developers, property management companies and multifamily operators together on a rooftop overlooking Old Montreal. All 270 photos from the evening are below. https://www.elevateos.com/blog/the-opex-swap | The OPEX swap: how one app replaces eight to twelve vendors | Software and strategy | Mitch Karren | No one sat down and decided your building should run on ten logins. It happened one decision at a time. https://www.elevateos.com/blog/the-app-that-pays-you | The resident app that sends the owner a check | Amenities and revenue | Konrad Koczwara | Every proptech pitch ends the same way: it costs some dollars per unit per month and you should feel good about it. The resident app category has been an expense since the category existed. https://www.elevateos.com/blog/resident-experience-operating-system | What a resident experience operating system is, and why your building needs one | Software and strategy | Mitch Karren | A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community. That includes communication, maintenance, packages, access control, amenities, events, payments and services. https://www.elevateos.com/blog/29-software-categories | The 29 software categories your community pays for | Software and strategy | Konrad Koczwara | A multifamily community can pay for up to 29 separate software categories. They cover access, intercoms, packages, amenities, maintenance, inspections, reputation, surveys, loyalty, parking, valet and more. https://www.elevateos.com/blog/switch-resident-apps-without-reprogramming-locks | How to switch resident apps without reprogramming a single lock | Smart buildings | Konrad Koczwara | No. ElevateOS integrates with the locks, readers and intercoms already on your doors. https://www.elevateos.com/blog/yardi-resident-app-options | Yardi resident app options, compared | Software and strategy | Mitch Karren | A Yardi community has two paths. Use the resident portal bundled with the PMS for rent and work orders, or add an operating system on top of Yardi for everything else. https://www.elevateos.com/blog/ancillary-income-top-communities | What ancillary income looks like at the top-performing communities | Amenities and revenue | Konrad Koczwara | Top-performing communities on ElevateOS earn hundreds of dollars per home per year in services revenue. That is before paid amenities, visitor parking and ticketed events. https://www.elevateos.com/blog/apartment-emergency-communication-plan | Apartment Emergency Communication Plan | Operations | Konrad Koczwara | Build an apartment emergency communication plan: roles, channels, message templates, and follow-up steps that keep multifamily residents informed fast. https://www.elevateos.com/blog/10-steps-to-welcoming-new-residents-to-your-multifamily-community | 10 Steps to Welcoming New Residents to Your Multifamily Community | Resident experience | Mario Koterba | Here are ten steps to welcoming new residents to your multifamily community. https://www.elevateos.com/blog/2024-elevateos-year-in-review | 2024 ElevateOS Year in Review | ElevateOS news | Konrad Koczwara | What a year it’s been for ElevateOS (formerly Elevated Living)! In 2024, we celebrated a transformative rebrand and welcomed over 200 buildings to our platform, solidifying our role as the go-to opera. https://www.elevateos.com/blog/3-ways-multifamily-tech-nurtures-resident-interactions | 3 Ways Multifamily Tech Nurtures Resident Interactions | Resident experience | Mario Koterba | Find out how multifamily tech enhances resident interactions with these three effective strategies. https://www.elevateos.com/blog/3-ways-to-retain-multifamily-residents-with-seamless-ux | 3 Ways to Retain Multifamily Residents with Smooth UX | Leasing and retention | Konrad Koczwara | Learn how to enhance the multifamily resident experience and boost retention with a smooth user experience. Discover effective practices for keeping residents satisfied and engaged in your multifamily properties. https://www.elevateos.com/blog/3-ways-to-win-in-property-management | 3 Ways To Win In Property Management | Operations | Mario Koterba | Read this blog post to find out effective strategies to excel in property management. https://www.elevateos.com/blog/5-benefits-of-using-award-winning-property-management-software | 5 Benefits of Using Award-Winning Property Management Software | Software and strategy | Konrad Koczwara | Here are five advantages associated with the utilization of property management software in Class A multifamily communities. https://www.elevateos.com/blog/5-incentives-that-close-every-multifamily-tour | 5 Incentives That Close Every Multifamily Tour | Leasing and retention | Konrad Koczwara | Resident incentives are easier than ever before with your community's branded gift card. Close every tour with these lifestyle service options from ElevateOS. https://www.elevateos.com/blog/5-mistakes-to-avoid-when-choosing-multifamily-software | 5 Mistakes to Avoid When Choosing Multifamily Software | Software and strategy | Mitch Karren | The right multifamily property management software can dramatically improve the lives of your community, your residents, and your team. Here’s how to avoid picking the wrong one. https://www.elevateos.com/blog/5-multifamily-resident-events-that-win-fathers-day | 5 Multifamily Resident Events That Win Father's Day | Community and events | Konrad Koczwara | Our event managers are ready to help your property team plan an amazing Father's Day celebration. Check out 5 events we love hosting for multifamily families and dads across the nation. https://www.elevateos.com/blog/5-questions-to-ask-when-choosing-multifamily-software | 5 Questions to Ask When Choosing Multifamily Software | Software and strategy | Mario Koterba | Choosing the right type of property manager software is an important decision. Learn more about what questions to ask the software developer. https://www.elevateos.com/blog/5-signs-your-property-management-team-needs-a-custom-community-app | 5 Signs Your Property Management Team Needs a Custom Community App | Software and strategy | Konrad Koczwara | Operational fragmentation shows through 5 patterns: multiple logins per task, underused amenities, communication gaps, training chaos, and ignored updates. https://www.elevateos.com/blog/5-tech-benefits-of-resident-platforms-for-multifamily-pms | 5 Tech Benefits of Resident Platforms for Multifamily PMs | Software and strategy | Mario Koterba | Managing high level property can be demanding and exhausting. By using property management software, a property manager can reap huge benefits from its automatic organization and resident service. https://www.elevateos.com/blog/5-ways-multifamily-software-will-increase-2023-profitability | 5 Ways Multifamily Software Will Increase 2023 Profitability | Software and strategy | Mitch Karren | Software for property managers can help to increase the profitability in your Class A community. Learn more about this innovative solution. https://www.elevateos.com/blog/5-ways-to-improve-the-resident-experience | 5 Ways to Improve the Resident Experience | Resident experience | Konrad Koczwara | Improving the resident experience is essential in attracting and retaining long-term community members. Learn how to ensure that your communities are incredible places to live. https://www.elevateos.com/blog/7-automations-that-improve-multifamily-operations | 7 Automations That Improve Multifamily Operations | Operations | Konrad Koczwara | If your Resident Experience App isn't automating these 7 resident tools, your property management team is working harder, not smarter. https://www.elevateos.com/blog/7-multifamily-resident-events-that-win-mothers-day | 7 Multifamily Resident Events That Win Mother's Day | Community and events | Mario Koterba | Start planning the best Mother's Day yet with this checklist of events any mom would love. https://www.elevateos.com/blog/a-property-managers-guide-to-multifamily-portals-vs-platforms | A Property Manager's Guide to Multifamily Portals vs. Platforms | Software and strategy | Konrad Koczwara | How does a basic "resident portal" compare to an all-in-one "resident engagement platform"? Read on to find out. https://www.elevateos.com/blog/active-vs-passive-amenity-management-what-is-the-difference | Active vs. Passive Amenity Management: What is the Difference? | Amenities and revenue | Konrad Koczwara | Passive management keeps amenities available; active management makes them used. 5-step plan to shift without hiring staff. Includes comparison table. https://www.elevateos.com/blog/ai-leasing-assistants-how-multifamily-properties-convert-more-leads-without-adding-staff | AI Leasing Assistants: How Multifamily Properties Convert More Leads Without Adding Staff | Leasing and retention | Konrad Koczwara | Prospective renters expect immediate answers and easy scheduling. Communities that fail to deliver these experiences risk losing qualified prospects to faster-responding competitors. https://www.elevateos.com/blog/ai-maintenance-triage-for-multifamily | AI Maintenance Triage for Multifamily: How to Prioritize Work Orders Automatically | Operations | Konrad Koczwara | Learn how AI maintenance triage helps multifamily teams automatically prioritize work orders, reduce response times, and improve resident satisfaction. https://www.elevateos.com/blog/aligning-it-and-operations-priorities-a-shared-decision-making-framework-for-deploying-a-resident-experience-platform | Aligning IT and Operations Priorities: A Shared Decision-Making Framework for Deploying a Resident Experience Platform | Software and strategy | Konrad Koczwara | Five-step framework aligns IT and Operations for resident platform deployment: dual value narratives, security gates, pilot metrics, and governance wins. https://www.elevateos.com/blog/aligning-operations-and-finance-priorities-a-framework-for-justifying-your-unified-proptech-investment | Aligning Operations and Finance Priorities: A Framework for Justifying Your Unified PropTech Investment | Software and strategy | Konrad Koczwara | A strategic framework that connects operations and finance priorities, helping property leaders justify unified PropTech investments with measurable impact. https://www.elevateos.com/blog/amenity-trends-in-multifamily-housing-whats-hot-right-now | Amenity Trends in Multifamily Housing: What's Hot Right Now? | Amenities and revenue | Konrad Koczwara | Discover trends in pet services & wellness centers for Class A multifamily communities with our amenity app for better services. https://www.elevateos.com/blog/ancillary-revenue-101-monetizing-shared-spaces-effectively | Ancillary Revenue 101: Monetizing Shared Spaces Effectively | Amenities and revenue | Konrad Koczwara | Clubhouse bookings at $250 generate $1,950/month from 6 reservations. Launch in 7 days: pricing menu, booking system, automated payments, clear policies. https://www.elevateos.com/blog/apartment-inspection-software-for-multifamily-properties | Apartment Inspection Software for Multifamily Properties | Operations | Konrad Koczwara | Learn how apartment inspection software helps multifamily teams standardize move-in, move-out, and preventive inspections, reduce missed issues, and improve resident experience. https://www.elevateos.com/blog/apartment-maintenance-request-software-for-multifamily-properties | Apartment Maintenance Request Software for Multifamily Properties | Operations | Konrad Koczwara | Learn how apartment maintenance request software helps multifamily teams reduce delays, improve resident communication, and streamline property operations. https://www.elevateos.com/blog/apartment-package-management-multifamily | Apartment Package Management for Multifamily: How to Reduce Front Desk Burden and Improve Resident Experience | Operations | Konrad Koczwara | Learn how multifamily package management improves resident experience, reduces front desk workload, prevents delivery issues, and supports more efficient property operations. https://www.elevateos.com/blog/apartment-resident-communication-best-practices | Apartment Resident Communication Best Practices | Resident experience | Konrad Koczwara | Modern platforms like ElevateOS provide the infrastructure needed to transform resident communication from reactive and fragmented to proactive and streamlined. https://www.elevateos.com/blog/apartment-turnover-management | Apartment Turnover Management | Operations | Konrad Koczwara | Learn how multifamily teams can streamline apartment turnover, reduce vacancy days, improve make-ready coordination, and protect NOI without adding staff. https://www.elevateos.com/blog/app-based-resident-rewards-creating-loyalty-programs-drive-lease-renewals | App-Based Resident Rewards: Creating Loyalty Programs That Drive Lease Renewals | Leasing and retention | Konrad Koczwara | Design app-based loyalty programs that boost tenant satisfaction and encourage lease renewals. https://www.elevateos.com/blog/automating-amenity-reservations-a-step-by-step-guide-for-maximizing-noi-in-luxury-communities | Automating Amenity Reservations: A Step-by-Step Guide for Maximizing NOI in Luxury Communities | Amenities and revenue | Konrad Koczwara | Step-by-step guide to automating amenity reservations in luxury communities, boosting efficiency, resident satisfaction, and maximizing NOI potential. https://www.elevateos.com/blog/automating-lease-renewals-streamlining-processes-rental-management-software | Automating Lease Renewals: Streamlining Processes with Rental Management Software | Leasing and retention | Konrad Koczwara | Simplify lease renewals with automation tools built into multifamily management software to save time and reduce errors. https://www.elevateos.com/blog/automating-success-property-management-apps-eliminate-time-consuming-tasks | Automating Success: How Property Management Apps Eliminate Time-Consuming Tasks | Operations | Konrad Koczwara | Streamline operations and reduce manual workload using apps to manage property, helping property managers stay organized and efficient year-round. https://www.elevateos.com/blog/beyond-the-portal-the-property-managers-guide-to-branded-resident-apps | Beyond the Portal: The Property Manager's Guide to Branded Resident Apps | Software and strategy | Konrad Koczwara | A branded resident app brings packages, maintenance, amenities, and payments into one white-label hub, removing the “toggle tax” that splits site teams across 6+ tools. https://www.elevateos.com/blog/building-bridges-not-walls-seven-engaging-resident-events-powered-technology | Building Bridges, Not Walls: Seven Engaging Resident Events Powered by Technology | Community and events | Konrad Koczwara | Looking for a way to engage residents? Our resident engagement platform can help. https://www.elevateos.com/blog/building-operations-consolidate-resident-needs-regular-operations-tasks-property-management-software | Building Operations: Consolidate Resident Needs & Regular Operations Tasks with Property Management Software | Operations | Konrad Koczwara | Streamline daily operations and resident services using software that centralizes tasks like maintenance, communication, and rent collection. https://www.elevateos.com/blog/building-the-business-case-for-a-unified-resident-experience-platform-a-justification-model-for-finance-and-operations | Building the Business Case for a Unified Resident Experience Platform: A Justification Model for Finance and Operations | Software and strategy | Konrad Koczwara | Unlock the strategic investment needed for next-generation resident services. Learn how to quantify operational savings and secure executive approval for elevated living platforms. https://www.elevateos.com/blog/butterflymx-x-elevated-living-a-white-labeled-access-control-solution | ButterflyMX x ElevateOS: A white-labeled access control solution! | ElevateOS news | Konrad Koczwara | Discover how the integration of ButterflyMX and ElevateOS transforms resident satisfaction, offering smart access control within a white-labeled community app. https://www.elevateos.com/blog/cloud-solutions-is-the-best-software-for-property-managers-a-necessity-for-successful-multifamily-communities | Cloud Solutions: Is the Best Software for Property Managers a Necessity for Successful Multifamily Communities? | Software and strategy | Konrad Koczwara | Choosing the best software for property managers can help to transform your residents’ experiences. Learn more about these powerful systems. https://www.elevateos.com/blog/community-living-experience | Community Living Experience | Resident experience | Konrad Koczwara | Here are some tips for improving the community living experience. https://www.elevateos.com/blog/creating-a-sense-of-community-in-multifamily-housing-tips-for-managers | Creating a Sense of Community in Multifamily Housing: Tips for Managers | Community and events | Konrad Koczwara | Transforming Multifamily Residences into Thriving Communities. https://www.elevateos.com/blog/crisis-management-using-software-navigate-emergencies-unexpected-events | Crisis Management: Using Software to Navigate Emergencies and Unexpected Events | Operations | Konrad Koczwara | Handle emergencies effectively with rental management software tailored to address unexpected situations while maintaining operational continuity. https://www.elevateos.com/blog/cross-generational-living-managing-properties-multiple-age-demographics | Cross-Generational Living: Managing Properties with Multiple Age Demographics | Resident experience | Konrad Koczwara | Understand the complexities of managing properties with diverse age groups, fostering harmony and satisfaction for all generations in a shared space. https://www.elevateos.com/blog/customization-out-of-the-box-finding-perfect-property-manager-software-fit | Customization vs. Out-of-the-Box: Finding the Perfect Property Manager Software Fit | Software and strategy | Konrad Koczwara | Compare flexible custom features with pre-built solutions to identify the software that aligns best with your property management needs. https://www.elevateos.com/blog/decoding-engagement-data-unlocking-deeper-insights-from-your-resident-experience-platform | Decoding Engagement Data: Unlocking Deeper Insights from Your Resident Experience Platform | Resident experience | Konrad Koczwara | Engagement metrics provide meaningful context, highlighting patterns that drive retention, enhance personalization, and support data-backed decisions. https://www.elevateos.com/blog/designing-amenities-that-wow-tips-for-property-managers | Designing Amenities That Wow: Tips for Property Managers | Amenities and revenue | Konrad Koczwara | Amenity design plays a large role in attracting the attention of residents. When you couple stellar design with high-quality amenity management, you have a recipe for success. https://www.elevateos.com/blog/digital-signage-rental-apps-bring-modern-technology-digital-displays-lobbies | Digital Signage: How Rental Apps Bring Modern Technology to Digital Displays and Lobbies | Operations | Konrad Koczwara | Property management software transforms crisis response, resident communication, and daily operations into smooth experiences. Reduce stress, boost satisfaction, and foster genuine connections. https://www.elevateos.com/blog/effortless-property-management-software-portals-simplify-operations | Streamlining Property Management: The Role of Software Portals in Modern Operations | Operations | Konrad Koczwara | Transform your property management experience with integrated software solutions. Manage maintenance, rent processing, and more with ease and precision. https://www.elevateos.com/blog/eight-property-management-trends-influencing-resident-retention-acquisition | Eight Property Management Trends Influencing Resident Retention & Acquisition | Leasing and retention | Konrad Koczwara | Learn how technology, enhanced amenities, security measures, community building, improved communication channels, and flexible rent options are redefining the future of property management. https://www.elevateos.com/blog/eight-wellness-themed-resident-experiences-to-give-your-community-in-2023 | Eight Wellness-Themed Resident Experiences to Give Your Community in 2023 | Community and events | Konrad Koczwara | Wellness-themed events can help elevate the resident experience and foster a sense of community. Here are eight suggestions that your residents will enjoy. https://www.elevateos.com/blog/engage-apartment-community-thanksgiving-resident-event-ideas | Engage Your Apartment Community with These Thanksgiving Resident Event Ideas | Community and events | Konrad Koczwara | Learn how a multifunctional resident app simplifies event planning, boosts resident engagement, and builds a thriving community. https://www.elevateos.com/blog/enhancing-health-and-wellness-fitness-and-wellness-amenities | Enhancing Health and Wellness: Fitness and Wellness Amenities | Amenities and revenue | Konrad Koczwara | Elevate Your Wellness: Comprehensive Fitness and Lifestyle Solutions. https://www.elevateos.com/blog/enhancing-resident-satisfaction-user-friendly-property-manager-software-portals | Enhancing Resident Satisfaction with User-Friendly Property Manager Software Portals | Resident experience | Konrad Koczwara | Improve resident communication and efficiency with intuitive software portals designed to simplify rent payments, maintenance requests, and updates. https://www.elevateos.com/blog/ensuring-timely-rent-payments-a-guide-for-class-a-multifamily-communities | Ensuring Timely Rent Payments: A Guide for Class A Multifamily Communities | Operations | Konrad Koczwara | Building a punctual payment culture is possible in Class A multifamily communities. Read on to learn how to make this dream a reality! https://www.elevateos.com/blog/experience-disconnect-solved-building-unified-resident-experience-platform-luxury-multifamily-living | The Experience Disconnect Solved: Building a Unified Resident Experience Platform for Luxury Multifamily Living | Software and strategy | Konrad Koczwara | A single, connected platform aligns touchpoints across the resident journey, bridging gaps between technology, service, and lifestyle expectations. https://www.elevateos.com/blog/experiential-living-is-the-new-social | Experiential Living is the New Social | Community and events | Konrad Koczwara | Residents want experiential amenities that build connections with their neighbors. Read on to discover how luxury high-rise communities are creating welcoming experiences. https://www.elevateos.com/blog/feature-sprawl-vs-orchestration-why-a-unified-resident-experience-platform-is-the-control-tower-model-multifamily-needs | Feature Sprawl vs. Orchestration: Why a Unified Resident Experience Platform Is the Control-Tower Model Multifamily Needs | Software and strategy | Konrad Koczwara | Feature sprawl breaks resident SLAs through timing drift and manual handoffs. Orchestration platforms coordinate systems in 30-60 day pilots with clear metrics. https://www.elevateos.com/blog/finding-the-perfect-resident-how-rental-property-apps-can-help-property-managers | Finding the Perfect Resident: How Rental Property Apps Can Help Property Managers | Leasing and retention | Mitch Karren | With the right rental property app, you can find and retain high-quality residents. Here’s how. https://www.elevateos.com/blog/five-community-event-ideas-your-residents-will-love | Five Community Event Ideas Your Residents Will Love | Community and events | Mario Koterba | Events for your residents is a great way to help grow your community. Here are a few ideas for community events and a tip on how to better organize them. https://www.elevateos.com/blog/five-property-management-tips-to-save-time | Five Property Management Tips to Save Time | Operations | Mitch Karren | Our multifamily property management software saves time and helps managers to offer a truly elevated experience for residents. https://www.elevateos.com/blog/five-time-saving-features-to-look-for-in-property-management-software | Five Time-Saving Features to Look for in Property Management Software | Operations | Mitch Karren | Unlock smooth property management through automation for a thriving community. https://www.elevateos.com/blog/four-easy-steps-safeguard-resident-information | Four Easy Steps to Safeguard Resident Information | Smart buildings | Konrad Koczwara | Having a resident app is important to safeguard resident information. This blog post gives four ways that a community app for residents can help management teams keep resident information secure. https://www.elevateos.com/blog/fragmented-apps-undermining-luxury-communitys-resident-satisfaction | Why Fragmented Apps Are Undermining Your Luxury Community's Resident Satisfaction | Software and strategy | Konrad Koczwara | Disconnected tools create service gaps, frustration, and communication breakdowns, weakening the resident experience in high-end multifamily communities. https://www.elevateos.com/blog/from-app-chaos-to-command-center-the-all-in-one-resident-app-framework | From App Chaos to Command Center: The All-In-One Resident App Framework | Software and strategy | Mario Koterba | Consolidating 5-10 resident apps into one Command Center platform eliminates coordination gaps and delivers amenity ROI within 90 days for Class A properties. https://www.elevateos.com/blog/from-bored-to-engaged-creating-a-gamified-resident-experience | From 'Bored' to Engaged: Creating a Gamified Resident Experience | Resident experience | Konrad Koczwara | Gamification turns rent payments, amenity bookings, and polls into engagement by deploying 5 tactics through one unified resident app, eliminating friction. https://www.elevateos.com/blog/from-listings-to-lease-signing-how-rental-property-apps-simplify-the-process | From Listings to Lease Signing: How Rental Property Apps Simplify the Process | Leasing and retention | Mitch Karren | Streamline property management with rental property apps. Simplify paperwork and listings, easing the rental process from listing to leasing. https://www.elevateos.com/blog/from-pilot-to-portfolio-standardizing-slas-and-reporting-in-a-resident-experience-platform | From Pilot to Portfolio: Standardizing SLAs and Reporting in a Resident Experience Platform | Software and strategy | Konrad Koczwara | Standardize SLAs during pilot, enforce change-control gates, and deploy in waves with portfolio KPIs to prevent service drift across properties. https://www.elevateos.com/blog/ft-lauderdales-top-3-rooftop-lounges | Ft. Lauderdale's Top 3 Rooftop Lounges | Amenities and revenue | Mario Koterba | Dreaming of being pool-side with a cityscape view? Check out our quick read on Downtown Fort Lauderdale's Top 3 Rooftop Amenity Spaces. https://www.elevateos.com/blog/future-proof-your-tech-stack-with-property-management-software | Future-Proof Your Tech Stack with Property Management Software | Software and strategy | Konrad Koczwara | Stay competitive with multifamily property management software, enhance efficiency, automate tasks, and ensure your business remains future proof with ElevateOS. https://www.elevateos.com/blog/future-trends-in-rental-property-management-software-what-to-expect | Future Trends in Rental Property Management Software: What to Expect | Software and strategy | Konrad Koczwara | Learn more about the future trends of rental properties management software in this informative guide. https://www.elevateos.com/blog/harnessing-the-power-of-community-how-to-leverage-resident-reviews-and-reputation-to-generate-new-leases | Harnessing the Power of Community: How to Use Resident Reviews and Reputation to Generate New Leases | Leasing and retention | Konrad Koczwara | Resident reviews can be a powerful tool, in addition to a resident app. Learn how to use reviews to help your rental business grow. https://www.elevateos.com/blog/hidden-costs-amenity-management-budgeting-strategies-long-term-success | The Hidden Costs of Amenity Management: Budgeting Strategies for Long-Term Success | Amenities and revenue | Konrad Koczwara | Strategies to Manage and Minimize Amenity Costs. https://www.elevateos.com/blog/hidden-multifamily-amenity-shoots-to-national-1-spot-in-2021 | Hidden Multifamily Amenity Shoots to National #1 Spot in 2021 | Amenities and revenue | Konrad Koczwara | What Class A multifamily amenity was most booked in 2021? Read on to find out. https://www.elevateos.com/blog/how-a-resident-experience-app-will-improve-resident-renewals | How A Resident Experience App Will Improve Resident Renewals? | Leasing and retention | Mitch Karren | For a true resident experience, you need an app to bring it all together and improve renewals. Discover how to begin! https://www.elevateos.com/blog/how-a-unified-resident-experience-platform-prevents-sla-breaks-from-siloed-touchpoints | How a Unified Resident Experience Platform Prevents SLA Breaks from Siloed Touchpoints | Operations | Konrad Koczwara | Orchestration ensures high-touch resident services are delivered with smooth consistency, eliminating operational gaps that erode premium amenity value. https://www.elevateos.com/blog/how-offering-residents-a-great-experience-will-increase-your-noi-and-improve-resident-retention | How Offering Residents a Great Experience Will Increase Your NOI and Improve Resident Retention? | Leasing and retention | Konrad Koczwara | Improving resident retention and increasing NOI are two factors that will keep your Class A community successful and happy. Here are a few tips to ensure residents are satisfied and NOI increases. https://www.elevateos.com/blog/how-property-management-softwares-add-value-in-a-recession | How Property Management Softwares Add Value in a Recession | Software and strategy | Mitch Karren | With a recession on the horizon, multifamily building owners need to get creative to stay profitable. Here’s how property management softwares can help. https://www.elevateos.com/blog/how-property-managers-can-improve-resident-experience-with-technology | How Property Managers Can Improve Resident Experience with Technology | Resident experience | Konrad Koczwara | The future of property management belongs to teams who put resident experience first, powered by smart technology. https://www.elevateos.com/blog/how-property-managers-can-shake-off-a-bad-online-review-from-a-resident | How Property Managers Can Shake Off A Bad Online Review from a Resident? | Leasing and retention | Konrad Koczwara | Nobody likes a bad review, but understanding why it was received and dealing with it promptly and professionally will help ensure satisfaction in the future. https://www.elevateos.com/blog/how-proptechs-big-data-is-changing-the-class-a-multifamily-ecosystem | How Proptech's Big Data is Changing the Class A Multifamily Ecosystem | Software and strategy | Konrad Koczwara | Explore the transformation of the Class A multifamily ecosystem through the power of big data in proptech. Learn how data-driven insights are reshaping the industry. https://www.elevateos.com/blog/how-resident-apps-are-transforming-communities | How Resident Apps Are Transforming Communities? | Resident experience | Konrad Koczwara | Revamp Class A management with resident apps. Streamline maintenance, onboarding, and feedback for enhanced resident satisfaction. https://www.elevateos.com/blog/how-resident-engagement-software-keeps-residents-connected | How Resident Engagement Software Keeps Residents Connected? | Resident experience | Konrad Koczwara | Property managers are always looking for ways to keep residents connected. Resident engagement software helps streamline maintenance requests as well as social events. https://www.elevateos.com/blog/how-resident-experience-apps-and-property-management-software-deliver-the-best-results-for-multifamily-properties | How Resident Experience Apps and Property Management Software Deliver the Best Results for Multifamily Properties | Software and strategy | Mario Koterba | Learn how resident experience apps and property management software help provide the best experience for multifamily communities. https://www.elevateos.com/blog/how-resident-experience-impacts-lease-renewals | How Resident Experience Impacts Lease Renewals | Leasing and retention | Konrad Koczwara | Every maintenance request, every communication, every payment interaction contributes to whether a resident stays or leaves. https://www.elevateos.com/blog/how-tenant-apps-are-revolutionizing-the-rental-industry | How Tenant Apps Are Changing the Rental Industry? | Software and strategy | Konrad Koczwara | Property management adopts a resident-focused approach via tenant apps, offering a central hub for managing amenities, contacting managers, and fostering resident interactions. https://www.elevateos.com/blog/how-tenant-apps-boost-property-value-and-attract-renters | How Tenant Apps Boost Property Value and Attract Renters? | Leasing and retention | Konrad Koczwara | Discover how tenant apps can boost property value and attract residents to your community with streamlined communication and enhanced living experiences. https://www.elevateos.com/blog/how-throwing-resident-events-will-increase-your-noi-and-decrease-resident-churn | How Throwing Resident Events Will Increase Your NOI and Decrease Resident Churn? | Community and events | Konrad Koczwara | Satisfied residents are the key to low turnover and increased net operating income (NOI). Hosting events and encouraging socialization will decrease resident churn and increase NOI. https://www.elevateos.com/blog/how-to-activate-your-clubhouse-without-hiring-more-staff | How to Activate Your Clubhouse Without Hiring More Staff | Amenities and revenue | Konrad Koczwara | Self-serve booking, vendor partnerships, and five self-running events activate clubhouses without adding staff. System setup takes 14 days, adoption 60-90. https://www.elevateos.com/blog/how-to-attract-prospective-residents-using-marketing-strategies | How to Attract Prospective Residents Using Marketing Strategies | Leasing and retention | Konrad Koczwara | Looking to get the right kind of residents? Here are a few marketing tactics that can help you stand out from the competition. https://www.elevateos.com/blog/how-to-automate-clubhouse-bookings-and-stop-the-resident-arguments | How to Automate Clubhouse Bookings (And Stop the Resident Arguments) | Amenities and revenue | Konrad Koczwara | Automate clubhouse bookings with seven steps that enforce rules, deposits, and self-serve workflows to stop conflicts. https://www.elevateos.com/blog/how-to-build-a-multifamily-resident-referral-program-that-generates-qualified-leads | How to Build a Multifamily Resident Referral Program That Generates Qualified Leads | Leasing and retention | Konrad Koczwara | Learn how to build a multifamily resident referral program that increases resident participation, generates qualified apartment leads, and supports retention. https://www.elevateos.com/blog/how-to-choose-the-right-property-management-software | How to Choose the Right Property Management Software | Software and strategy | Mario Koterba | Property management software is absolutely essential. However, not all software is built alike. From onboarding emails to payment security, here are some of the top qualities that set superior property management software apart from the rest. https://www.elevateos.com/blog/how-to-host-a-resident-appreciation-week | How to Host a Resident Appreciation Week | Community and events | Konrad Koczwara | Unlock the magic of resident appreciation week with a touch of technology and a lot of heart. Learn how to host your own event today! https://www.elevateos.com/blog/how-to-implement-multifamily-smart-home-tech-in-your-properties | How to Implement Multifamily Smart Home Tech in Your Properties | Smart buildings | Konrad Koczwara | Smart tech isn’t just for individuals. It can help multifamily communities, too. We look at the tech available and how to pick the right stuff for your properties. https://www.elevateos.com/blog/how-to-improve-apartment-noi-without-raising-rent | How to Improve Apartment NOI Without Raising Rent | Amenities and revenue | Konrad Koczwara | Platforms like ElevateOS provide the operational foundation needed to improve profitability without sacrificing resident experience. https://www.elevateos.com/blog/how-to-improve-the-way-you-accept-rent-payments-online | How to Improve the Way You Accept Rent Payments Online | Operations | Mario Koterba | Payments and digitizing financial processes can improve overall experiences for residents and property managers alike. Here’s how the right payment options and apps will help. https://www.elevateos.com/blog/how-to-increase-multifamily-noi-without-raising-rent | How to Increase Multifamily NOI Without Raising Rent | Amenities and revenue | Konrad Koczwara | Learn innovative strategies to boost the Net Operating Income (NOI) of your multifamily community without the need to raise rent. https://www.elevateos.com/blog/how-to-increase-noi-in-an-impending-recession | How to Increase NOI in an Impending Recession | Software and strategy | Mitch Karren | Stagflation - what is it and what does it mean for the multifamily real estate ecosystem? Can our economy handle another 📉 recession as rate hikes quell inflation? https://www.elevateos.com/blog/how-to-increase-noi-with-experiential-amenities | How to Increase NOI With Experiential Amenities | Amenities and revenue | Konrad Koczwara | Experiential amenities can bring fresh excitement to your multifamily community and draw the residents together. https://www.elevateos.com/blog/how-to-increase-online-reviews-for-apartment-communities | How to Increase Online Reviews for Apartment Communities | Leasing and retention | Konrad Koczwara | Modern platforms like ElevateOS help property managers strengthen the operational systems that drive satisfaction, retention, and reputation. https://www.elevateos.com/blog/how-to-increase-resident-retention-by-improving-your-multifamily-living-experience | How to Increase Resident Retention by Improving Your Multifamily Living Experience | Leasing and retention | Konrad Koczwara | Discover how property managers can significantly improve resident retention and satisfaction in multifamily housing by leveraging technology and community-building strategies. https://www.elevateos.com/blog/how-to-lower-employee-turnover-in-property-management | How to Lower Employee Turnover in Property Management | Operations | Konrad Koczwara | If you are interested in keeping employees of your Class A property management team around for the long haul, read on and consider the following tips. https://www.elevateos.com/blog/how-to-mismanage-a-luxury-multifamily-community | How to Mismanage a Luxury Multifamily Community | Operations | Mario Koterba | The residents of a luxury living community have certain expectations of amenities and services and is easy to mismanage these communities. https://www.elevateos.com/blog/how-to-motivate-residents-to-pay-online | How to Motivate Residents to Pay Online | Operations | Konrad Koczwara | Unravel the secret to boosting online payments in Class A communities with a touch of innovation and trust. https://www.elevateos.com/blog/how-to-plan-a-casino-night-that-residents-will-rave-about | How to Plan a Casino Night that Residents Will Rave About | Community and events | Konrad Koczwara | If you are looking for a unique way to foster a sense of community with a casino night, this guide will help you plan and walk you through everything you need to know before hosting. https://www.elevateos.com/blog/how-to-reduce-maintenance-response-time-in-multifamily-properties | How to Reduce Maintenance Response Time in Multifamily Properties | Operations | Konrad Koczwara | Modern platforms like ElevateOS provide the infrastructure needed to reduce maintenance response time while improving overall resident experience. https://www.elevateos.com/blog/how-to-select-the-right-building-property-management-software | How to Select the Right Building Property Management Software | Software and strategy | Mitch Karren | Learn how to select the right building property management software to streamline tasks and communication between residents and building owners. https://www.elevateos.com/blog/how-to-switch-your-proptech-without-increased-spending | How to Switch Your Proptech Without Increased Spending | Software and strategy | Mitch Karren | Finding the best software for property managers that does it all smoothly can be difficult and time-consuming. Let's look at the things you should look at when considering the switch. https://www.elevateos.com/blog/how-to-use-social-media-as-a-tool-for-resident-engagement | How to Use Social Media as a Tool for Resident Engagement | Resident experience | Konrad Koczwara | In our digital age, social media plays a huge role in our day-to-day lives. As a Class A community, it is important to use this to increase engagement and reach your ideal residents. https://www.elevateos.com/blog/improve-resident-renewals-with-a-resident-engagement-app | Improve Resident Renewals with a Resident Engagement App | Leasing and retention | Mitch Karren | In this blog post, we'll discuss the benefits of using a resident engagement app, why resident renewals are important, and how a resident engagement app can improve renewals. https://www.elevateos.com/blog/integrate-modern-resident-apps-tools-already-use | How To Integrate Modern Resident Apps With The Tools You Already Use | Software and strategy | Konrad Koczwara | Simplify property management by smoothly integrating modern resident apps with existing tools for improved efficiency and streamlined operations. https://www.elevateos.com/blog/integrated-app-vs-standalone-tools-a-decision-guide-for-amenity-management | Integrated App vs. Standalone Tools: A Decision Guide for Amenity Management | Software and strategy | Konrad Koczwara | Choose standalone amenity tools for immediate booking fixes or integrated platforms for Class A smoothness by evaluating 7 questions on systems, conflicts, and staff capacity. https://www.elevateos.com/blog/integrating-property-manager-software-overcoming-common-implementation-challenges | Integrating Property Manager Software: Overcoming Common Implementation Challenges | Software and strategy | Konrad Koczwara | Learn how to address key issues property managers face when implementing software, from training staff to aligning workflows for smoother transitions. https://www.elevateos.com/blog/integrating-resident-apps-existing-property-management-software-complete-guide | Integrating Resident Apps with Existing Property Management Software: A Complete Guide | Software and strategy | Konrad Koczwara | Get practical tips on integrating resident apps with current property software to boost efficiency and communication. https://www.elevateos.com/blog/is-app-fatigue-ruining-your-class-a-multifamily-brand | Is App Fatigue Ruining Your Class A Multifamily Brand? | Software and strategy | Mario Koterba | App fatigue - that overwhelming feeling of downloading or using too many apps. Ever had it? Our white label app & services solve app fatigue for multifamily high-rise communities. Here's how. https://www.elevateos.com/blog/is-multifamily-the-most-sustainable-real-estate | Is Multifamily the Most Sustainable Real Estate? | Smart buildings | Konrad Koczwara | Discover the sustainability of multifamily real estate. Explore the environmental and economic advantages of multifamily properties, as well as the potential for sustainable development in the real estate sector. https://www.elevateos.com/blog/is-your-fitness-center-sitting-idle | Is Your Fitness Center Sitting Idle? | Amenities and revenue | Konrad Koczwara | Discover the ways in which you can encourage your residents to engage more with your onsite amenities, such as a fitness center. https://www.elevateos.com/blog/legacy-systems-cloud-based-solutions-navigating-property-manager-software-transition | From Legacy Systems to Cloud-Based Solutions: Navigating the Property Manager Software Transition | Software and strategy | Konrad Koczwara | From Outdated Systems to Smooth Cloud Solutions. https://www.elevateos.com/blog/legal-considerations-amenity-management-protecting-property-residents | Legal Considerations in Amenity Management: Protecting Your Property and Residents | Amenities and revenue | Konrad Koczwara | Amenity management includes legal factors such as liability, compliance, and resident agreements, helping minimize risk and support safe property use. https://www.elevateos.com/blog/low-cost-mobile-keys-for-apartments | Low-Cost Mobile Keys for Apartments: How Multifamily Properties Can Add Keyless Entry Without Overpaying | Smart buildings | Konrad Koczwara | Learn how multifamily properties can offer mobile keys, smart locks, and apartment access control without expensive fragmented systems or unnecessary software costs. https://www.elevateos.com/blog/maintenance-and-repairs-made-easy-software-solutions-for-property-managers | Maintenance and Repairs Made Easy: Software Solutions for Property Managers | Operations | Konrad Koczwara | The right property management software can change how property managers handle maintenance and repairs. Here’s how. https://www.elevateos.com/blog/maintenance-made-easy-how-property-management-software-transforms-repair-workflows | Maintenance Made Easy: How Property Management Software Transforms Repair Workflows | Operations | Konrad Koczwara | Property management software helps simplify repair tracking, communication, and scheduling, creating a more effective maintenance process. https://www.elevateos.com/blog/maintenance-tools-improve-experience-residents-staff | Maintenance Tools: Improve The Experience For Your Residents & Staff | Operations | Konrad Koczwara | Utilize effective maintenance tools to streamline service requests and enhance the living experience for residents while improving staff efficiency. https://www.elevateos.com/blog/manage-your-property-more-seamlessly-with-advanced-property-management-software | Manage Your Property More Smoothly with Advanced Property Management Software | Software and strategy | Mario Koterba | Here’s how to the best software for property managers can transform the experience for you and your residents. https://www.elevateos.com/blog/mastering-the-art-amenity-scheduling-boost-efficiency-resident-happiness | Mastering the Art of Amenity Scheduling: Boost Efficiency and Resident Happiness | Amenities and revenue | Konrad Koczwara | Optimize amenity scheduling to improve facility usage and enhance resident satisfaction, creating a smooth experience for all. https://www.elevateos.com/blog/maximizing-occupancy-property-management-software-improves-marketing-leasing | Maximizing Occupancy: How Property Management Software Improves Marketing and Leasing | Leasing and retention | Konrad Koczwara | Optimize marketing and leasing strategies with property management software designed to boost occupancy and simplify multifamily operations. https://www.elevateos.com/blog/maximizing-resident-app-adoption-proven-strategies-property-manager-success | Maximizing Resident App Adoption: Proven Strategies for Property Manager Success | Software and strategy | Konrad Koczwara | Implement strategies to boost resident app engagement, improving communication and satisfaction for property managers and residents alike. https://www.elevateos.com/blog/measuring-amenity-roi-how-to-assess-the-value-of-your-investments | Measuring Amenity ROI: How to Assess the Value of Your Investments | Amenities and revenue | Konrad Koczwara | Learn more about amenity management and assessing your ROI in Class A communities. https://www.elevateos.com/blog/measuring-amenity-success-key-metrics-property-managers | Measuring Amenity Success: Key Metrics for Property Managers | Amenities and revenue | Konrad Koczwara | Amenity management strategies are improved by tracking usage, satisfaction, and cost-efficiency metrics that reflect resident priorities and preferences. https://www.elevateos.com/blog/measuring-roi-key-metrics-track-implementing-property-manager-software | Measuring ROI: Key Metrics to Track When Implementing Property Manager Software | Software and strategy | Konrad Koczwara | Track the value of your software investment with essential metrics such as cost savings, occupancy rates, and time efficiency. https://www.elevateos.com/blog/mental-health-friendly-communities-creating-supportive-living-environments | Mental Health-Friendly Communities: Creating Supportive Living Environments | Resident experience | Konrad Koczwara | Discover how property managers can transform residential spaces into mental health-supportive environments that elevate resident experience. https://www.elevateos.com/blog/monetizing-dead-space-strategies-to-activate-underutilized-common-areas | Monetizing Dead Space: Strategies to Activate Underutilized Common Areas | Amenities and revenue | Konrad Koczwara | Empty common areas drain $400–$1,000 monthly per space while generating zero return. Activate revenue by automating access, writing clear rules, and starting small. https://www.elevateos.com/blog/move-in-day-software-for-multifamily-how-to-reduce-first-day-friction-and-improve-resident-experience | Move-In Day Software for Multifamily: How to Reduce First-Day Friction and Improve Resident Experience | Resident experience | Konrad Koczwara | Learn how move-in day software helps multifamily teams streamline onboarding, reduce staff burden, and create a better first-day resident experience. https://www.elevateos.com/blog/multifamily-amenity-access-control-software | Multifamily Amenity Access Control Software: How Apartment Teams Connect Reservations, Entry, and Resident Experience | Smart buildings | Konrad Koczwara | Learn how multifamily amenity access control software helps apartment communities connect reservations, mobile access, amenity rules, usage visibility, and resident workflows in one platform. https://www.elevateos.com/blog/multifamily-amenity-management-turning-spaces-into-community-hubs | Multifamily Amenity Management: Turning Spaces into Community Hubs | Amenities and revenue | Konrad Koczwara | Empty amenity spaces need activation systems, not renovations. 4-stage framework plus 7-step playbook property teams can implement in 30 days. https://www.elevateos.com/blog/multifamily-daily-operations-checklist-software | Multifamily Daily Operations Checklist Software: Standardize Property Routines Without Micromanaging Staff | Operations | Konrad Koczwara | Learn how multifamily daily operations checklist software helps apartment teams standardize recurring tasks, document completion, improve accountability, and prevent missed property routines. https://www.elevateos.com/blog/multifamily-front-desk-software | Multifamily Front Desk Software: How Apartment Teams Can Reduce Interruptions and Improve Resident Service | Operations | Konrad Koczwara | Learn how multifamily front desk software helps apartment teams centralize resident questions, concierge requests, packages, amenities, access, and communication. https://www.elevateos.com/blog/multifamily-notification-fatigue | Multifamily Notification Fatigue: How to Reduce Resident Message Overload | Resident experience | Konrad Koczwara | Learn how multifamily teams can reduce resident notification fatigue, improve message relevance, prioritize urgent updates, and build a better resident communication strategy. https://www.elevateos.com/blog/multifamily-operational-efficiency-the-complete-guide-to-reducing-costs-and-increasing-noi-without-adding-staff | Multifamily Operational Efficiency: The Complete Guide to Reducing Costs and Increasing NOI Without Adding Staff | Operations | Konrad Koczwara | Multifamily is becoming more competitive. Margins are tighter. Residents are more selective. Staffing remains lean. Operational efficiency is no longer optional. https://www.elevateos.com/blog/multifamily-package-management-software | Multifamily Package Management Software: How Apartment Teams Reduce Package Room Chaos Without Adding Staff | Operations | Konrad Koczwara | Learn how multifamily package management software helps apartment teams organize deliveries, notify residents, reduce staff workload, and create a one-app resident experience. https://www.elevateos.com/blog/multifamily-parking-management-software | Multifamily Parking Management Software: How Apartment Teams Simplify Permits, Guest Parking, and Resident Access | Operations | Konrad Koczwara | Learn how multifamily parking management software helps apartment teams manage permits, guest parking, EV spaces, reservations, access, violations, and resident communication in one connected platform. https://www.elevateos.com/blog/multifamily-property-trends-whats-changing-in-the-industry | Multifamily Property Trends: What's Changing in the Industry | Software and strategy | Konrad Koczwara | Multifamily properties undergo trends like everything else. Here are a few that are trending right now, like multifamily property management software. https://www.elevateos.com/blog/multifamily-renewal-risk-software | Multifamily Renewal Risk Software: How Apartment Communities Can Spot Resident Churn Before Notice Is Given | Leasing and retention | Konrad Koczwara | Learn how multifamily renewal risk software helps apartment operators identify resident churn signals earlier, improve retention, and protect NOI without adding staff. https://www.elevateos.com/blog/multifamily-resident-app-adoption | Multifamily Resident App Adoption: How to Get Residents to Actually Use Your App | Resident experience | Konrad Koczwara | Learn how multifamily teams can increase resident app adoption with onboarding, communication, amenities, access, service requests, and one-app resident workflows. https://www.elevateos.com/blog/multifamily-resident-communication-audit | Multifamily Resident Communication Audit: A 25-Point Checklist for Apartment Teams | Resident experience | Konrad Koczwara | Audit your multifamily resident communication strategy with this 25-point checklist for improving message clarity, response times, app adoption, and staff efficiency. https://www.elevateos.com/blog/multifamily-resident-communication-software-how-to-reduce-noise-speed-up-response-times-and-improve-resident-experience | Multifamily Resident Communication Software: How to Reduce Noise, Speed Up Response Times, and Improve Resident Experience | Resident experience | Konrad Koczwara | Learn how multifamily resident communication software helps property teams centralize messages, reduce office interruptions, improve response times, and create a better resident experience. https://www.elevateos.com/blog/multifamily-resident-escalation-management-software | Multifamily Resident Escalation Management Software: How to Resolve Issues Before They Become Retention Risks | Operations | Konrad Koczwara | Learn how multifamily resident escalation management software helps apartment teams prioritize resident issues, assign ownership, improve follow-up, and prevent unresolved problems from becoming retention risks. https://www.elevateos.com/blog/multifamily-resident-event-management-software | Multifamily Resident Event Management Software: How Apartment Teams Increase Engagement Without Extra Work | Community and events | Konrad Koczwara | Learn how multifamily resident event management software helps apartment communities promote events, manage RSVPs, improve attendance, reduce staff workload, and strengthen resident retention. https://www.elevateos.com/blog/multifamily-resident-follow-up-software | Multifamily Resident Follow-Up Software: How Apartment Teams Close the Loop on Every Resident Request | Operations | Konrad Koczwara | Learn how multifamily resident follow-up software helps apartment teams track open requests, assign ownership, automate reminders, and close the loop with residents. https://www.elevateos.com/blog/multifamily-resident-friction-analytics | Multifamily Resident Friction Analytics: How to Find Problems Before They Hurt Retention | Resident experience | Konrad Koczwara | Learn how multifamily resident friction analytics helps apartment operators identify service gaps, recurring resident problems, engagement barriers, and retention risks across the resident journey. https://www.elevateos.com/blog/multifamily-resident-information-management-software | Multifamily Resident Information Management Software: Create One Reliable Resident Record | Operations | Konrad Koczwara | Learn how multifamily resident information management software centralizes resident records, requests, preferences, communication, and property workflows. https://www.elevateos.com/blog/multifamily-resident-issue-triage-software | Multifamily Resident Issue Triage Software: How Apartment Teams Prioritize Requests Before They Escalate | Operations | Konrad Koczwara | Learn how multifamily resident issue triage software helps apartment teams prioritize, route, assign, and resolve resident requests before they escalate. https://www.elevateos.com/blog/multifamily-resident-journey-orchestration-software | Multifamily Resident Journey Orchestration Software: How to Connect the Entire Resident Lifecycle | Resident experience | Konrad Koczwara | Learn how multifamily resident journey orchestration software connects move-in, communication, service, amenities, engagement, and renewal into one coordinated resident experience. https://www.elevateos.com/blog/multifamily-resident-knowledge-base | Multifamily Resident Knowledge Base: How Apartment Communities Reduce Repetitive Questions and Improve Self-Service | Resident experience | Konrad Koczwara | Learn how a multifamily resident knowledge base helps apartment communities centralize information, reduce repetitive questions, improve self-service, and create a better resident experience. https://www.elevateos.com/blog/multifamily-resident-lifecycle-management-software | Multifamily Resident Lifecycle Management Software: How Apartment Teams Improve Every Stage of the Resident Journey | Resident experience | Konrad Koczwara | Learn how multifamily resident lifecycle management software helps apartment teams improve move-ins, service requests, communication, amenities, renewals, and resident retention. https://www.elevateos.com/blog/multifamily-resident-preference-management | Multifamily Resident Preference Management: How Apartment Communities Create More Personalized Resident Experiences | Resident experience | Konrad Koczwara | Learn how multifamily resident preference management helps apartment operators personalize communication, services, amenities, and resident experiences without creating more work for onsite teams. https://www.elevateos.com/blog/multifamily-resident-request-management-software-how-to-improve-service-without-overloading-staff | Multifamily Resident Request Management Software: How to Improve Service Without Overloading Staff | Operations | Konrad Koczwara | Learn how multifamily resident request management software helps apartment teams organize requests, reduce missed follow-ups, improve service speed, and create a better resident experience. https://www.elevateos.com/blog/multifamily-resident-response-time-software | Multifamily Resident Response Time Software: How Apartment Teams Improve Service Speed | Operations | Konrad Koczwara | Learn how multifamily resident response time software helps apartment teams track requests, reduce delays, improve follow-up, and create a faster resident experience. https://www.elevateos.com/blog/multifamily-resident-self-service-software | Multifamily Resident Self-Service Software: How Apartment Communities Reduce Office Interruptions and Improve Resident Experience | Resident experience | Konrad Koczwara | Learn how multifamily resident self-service software helps apartment communities reduce office interruptions, improve response times, streamline daily workflows, and create a better resident experience. https://www.elevateos.com/blog/multifamily-service-recovery-software | Multifamily Service Recovery Software: How Apartment Teams Turn Resident Issues Into Retention Opportunities | Operations | Konrad Koczwara | Learn how multifamily service recovery software helps apartment teams identify resident issues earlier, improve follow-up, reduce churn risk, and protect the resident experience. https://www.elevateos.com/blog/multifamily-shift-handoff-software | Multifamily Shift Handoff Software: How Apartment Teams Keep Resident Requests From Falling Through the Cracks | Operations | Konrad Koczwara | Learn how multifamily shift handoff software helps apartment teams transfer resident requests, tasks, maintenance updates, packages, amenities, and operational context between staff. https://www.elevateos.com/blog/multifamily-shift-log-software | Multifamily Shift Log Software: How Apartment Teams Improve Staff Handoffs and Resident Service | Operations | Konrad Koczwara | Learn how multifamily shift log software helps apartment teams document daily activity, improve staff handoffs, track follow-ups, and deliver consistent resident service. https://www.elevateos.com/blog/multifamily-staff-productivity-software-how-apartment-teams-can-do-more-without-adding-headcount | Multifamily Staff Productivity Software: How Apartment Teams Can Do More Without Adding Headcount | Operations | Konrad Koczwara | Learn how multifamily staff productivity software helps apartment teams reduce manual work, centralize resident requests, automate communication, and improve operations without adding headcount. https://www.elevateos.com/blog/multifamily-task-management-software | Multifamily Task Management Software: How Apartment Teams Organize Daily Work | Operations | Konrad Koczwara | Learn how multifamily task management software helps apartment teams assign work, track follow-ups, automate recurring tasks, improve handoffs, and manage daily operations. https://www.elevateos.com/blog/multifamily-vendor-access-management-software | Multifamily Vendor Access Management Software: How to Control Contractor Entry Without Slowing Down Operations | Smart buildings | Konrad Koczwara | Learn how multifamily vendor access management software helps apartment teams coordinate contractor entry, reduce staff interruptions, improve access visibility, and connect vendor workflows with resident operations. https://www.elevateos.com/blog/multifamily-workflow-automation-software | Multifamily Workflow Automation Software: How Apartment Operators Standardize Daily Work Without Adding Headcount | Operations | Konrad Koczwara | Learn how multifamily workflow automation software helps apartment teams standardize daily tasks, reduce manual follow-up, improve resident experience, and scale operations without adding headcount. https://www.elevateos.com/blog/multifamily-workflow-exception-management | Multifamily Workflow Exception Management: How to Catch Overdue, Blocked, and Unassigned Work | Operations | Konrad Koczwara | Learn how multifamily workflow exception management helps apartment teams identify overdue, blocked, unassigned, and stalled work before it affects residents. https://www.elevateos.com/blog/noise-nuisance-management-digital-solutions-community-harmony | Noise and Nuisance Management: Digital Solutions for Community Harmony | Resident experience | Konrad Koczwara | Discover how a resident experience platform transforms noise management. Digital strategies to save time, reduce conflicts, and keep your community harmonious. https://www.elevateos.com/blog/obtain-the-highest-engagement-by-using-the-best-resident-experience-platform | Obtain the Highest Engagement by Using the Best Resident Experience Platform | Resident experience | Mario Koterba | ElevateOS’s resident experience platform encourages the highest and most positive engagement between residents and property management teams. https://www.elevateos.com/blog/onboarding-made-easy-leveraging-software-smooth-move-ins-resident-retention | Onboarding Made Easy: Using Software for Smooth move-ins & Resident Retention | Leasing and retention | Konrad Koczwara | Facilitate hassle-free move-ins and strengthen retention with software designed to create a smooth onboarding process for long-term resident satisfaction. https://www.elevateos.com/blog/package-management-tool | Package Management Tool | Operations | Konrad Koczwara | With holiday package surges, a quality package management tool is essential. Discover how our system streamlines operations for property managers and enhances convenience for residents. https://www.elevateos.com/blog/pms-sso-and-data-boundaries-integrations-that-de-risk-a-resident-experience-platform-rollout | PMS, SSO, and Data Boundaries: Integrations that De-Risk a Resident Experience Platform Rollout | Software and strategy | Konrad Koczwara | SSO reduces credential risk while write-back controls prevent PMS data contamination. See how Class A communities de-risk platform rollouts. https://www.elevateos.com/blog/predictive-maintenance-in-multifamily-how-property-managers-prevent-costly-repairs-before-they-happen | Predictive Maintenance in Multifamily: How Property Managers Prevent Costly Repairs Before They Happen | Operations | Konrad Koczwara | Instead of reacting to maintenance emergencies, predictive maintenance enables property teams to anticipate problems and resolve them early. https://www.elevateos.com/blog/property-inspections-and-reporting-streamlining-efficiency-with-property-management-software | Property Inspections and Reporting: Streamlining Efficiency with Property Management Software | Operations | Konrad Koczwara | Save time and money with digital property manager tools. Easy-to-use, efficient, and cost effective, these digital simplify property inspections immensely. https://www.elevateos.com/blog/property-management-automation | Property Management Automation | Operations | Konrad Koczwara | Modern platforms like ElevateOS enable property managers to scale operations while delivering a smooth, responsive resident experience. https://www.elevateos.com/blog/property-management-guide-for-first-time-landlords | Property Management Guide for First-Time Landlords | Operations | Konrad Koczwara | Learn about property management for a first-time landlord. Discover various aspects you need to understand for property management, and why software can help you along the way. https://www.elevateos.com/blog/property-management-made-easy-how-software-management-portals-streamline-operations | Property Management Made Easy: How Software Management Portals Streamline Operations | Software and strategy | Konrad Koczwara | Simplify property management tasks with software portals, automating operations and improving workflow efficiency for both managers and residents. https://www.elevateos.com/blog/protecting-brand-disjointed-digital-experiences-enough-class-communities | Protecting Your Brand: Why Disjointed Digital Experiences Aren't Enough for Class A Communities | Software and strategy | Konrad Koczwara | Luxury communities need cohesive digital experiences, mismatched platforms erode brand identity, trust, and long-term resident relationships. https://www.elevateos.com/blog/protection-to-property-managers-and-residents | ElevateOS Partners with Cover Genius to Offer Embedded Protection to Property Managers and Residents | ElevateOS news | Konrad Koczwara | ElevateOS, the pioneering provider of an all-in-one resident engagement platform, is thrilled to announce a new strategic partnership with Cover Genius. https://www.elevateos.com/blog/psychological-impact-analysis-resident-retention-apps-influence-tenant-decision-making | Psychological Impact Analysis: How Resident Retention Apps Influence Tenant Decision-Making | Leasing and retention | Mitch Karren | Analyze how resident retention apps shape tenant choices and influence long-term leasing decisions. https://www.elevateos.com/blog/remote-property-management-staying-connected-with-software-tools | Remote Property Management: Staying Connected with Software Tools | Software and strategy | Mitch Karren | Enhance Class A living! Opt for remote-operable property management software. Elevate resident satisfaction and streamline operations effortlessly. https://www.elevateos.com/blog/rental-property-investing-apps-to-help-you-make-informed-decisions | Rental Property Investing: Apps to Help You Make Informed Decisions | Software and strategy | Konrad Koczwara | Learn about how a rental property app can assist you in making informed decisions when it comes to property investment. https://www.elevateos.com/blog/resident-app-customization-strategies-tailoring-solutions-different-property-types-resident-needs | Resident App Customization Strategies: Tailoring Solutions for Different Property Types and Resident Needs | Software and strategy | Konrad Koczwara | Learn how to customize resident apps to fit various property types and meet specific tenant expectations effectively. https://www.elevateos.com/blog/resident-app-with-access-control | Resident App With Access Control: How Multifamily Properties Can Simplify Access, Amenities, and Daily Operations | Smart buildings | Konrad Koczwara | Learn how a resident app with access control helps multifamily properties connect mobile keys, visitor access, amenities, staff workflows, and resident communication in one platform. https://www.elevateos.com/blog/resident-apps-enhancing-resident-satisfaction-and-retention | Resident Apps: Enhancing Resident Satisfaction and Retention | Leasing and retention | Konrad Koczwara | Explore how resident apps are changing Class A multifamily communities. https://www.elevateos.com/blog/resident-engagement-app | What Can Residents Do on a Resident Engagement App? | Resident experience | Konrad Koczwara | Explore why the right resident communication platform can enhance community engagement and living experiences through smooth interactions and vibrant communal activities. https://www.elevateos.com/blog/resident-engagement-during-challenging-times-strategies-for-remote-interaction | Resident Engagement During Challenging Times: Strategies for Remote Interaction | Resident experience | Konrad Koczwara | Discover effective strategies for engaging with residents remotely during challenging times, fostering community spirit, and maintaining connections. https://www.elevateos.com/blog/resident-experience-in-multifamily-vs-single-family-properties-a-comparison | Resident Experience in Multifamily vs. Single-Family Properties: A Comparison | Resident experience | Konrad Koczwara | Experience the difference in the resident experience. Our multifamily property management software elevates your living experience beyond the norm. https://www.elevateos.com/blog/resident-experience-platform-vs-point-solutions-a-comparative-decision-matrix-for-u-s-class-a-multifamily | Resident Experience Platform vs. Point Solutions: A Comparative Decision Matrix for U.S. Class A Multifamily | Software and strategy | Konrad Koczwara | SLA misses follow timing drift between fragmented systems. A decision matrix weighing integration reliability and TCO proves which architecture fits your portfolio. https://www.elevateos.com/blog/resident-feedback-a-valuable-tool-for-improving-the-living-experience | Resident Feedback: A Valuable Tool for Improving the Living Experience | Resident experience | Konrad Koczwara | With the right feedback and resident app, your communities can get even better. Here’s how. https://www.elevateos.com/blog/resident-journey-mapping-using-engagement-platforms-enhance-every-touchpoint | Resident Journey Mapping: Using Engagement Platforms to Enhance Every Touchpoint | Resident experience | Konrad Koczwara | Enhance resident satisfaction at every touchpoint using engagement platforms designed to create smooth, meaningful, and interactive experiences. https://www.elevateos.com/blog/resident-lifecycle-mapping-using-app-data-predict-prevent-move-outs | Resident Lifecycle Mapping: Using App Data to Predict and Prevent Move-Outs | Leasing and retention | Konrad Koczwara | Use app data to track resident patterns, predict turnover, and take proactive steps to improve retention. https://www.elevateos.com/blog/resident-portal-vs-branded-app-the-difference-between-paying-rent-and-living-well | Resident Portal vs. Branded App: The Difference Between Paying Rent and Living Well | Software and strategy | Konrad Koczwara | Resident portals process transactions through desktop-first utilities, while branded apps foster lifestyle stickiness by consolidating amenities and services into one home-screen interface. https://www.elevateos.com/blog/resident-portals-explained-why-modern-property-management-depends-on-them | Resident Portals Explained: Why Modern Property Management Depends on Them | Resident experience | Mario Koterba | Resident portals improve communication, reduce friction, streamline operations, and create a better experience for everyone involved. https://www.elevateos.com/blog/resident-renewal-engagement-software | Resident Renewal Engagement Software: How Multifamily Teams Build Renewal Readiness Before the Lease Expires | Leasing and retention | Konrad Koczwara | Learn how resident renewal engagement software helps multifamily teams strengthen resident relationships, improve renewal readiness, and reduce preventable move-outs. https://www.elevateos.com/blog/resident-retention-ideas-that-improve-satisfaction-and-lower-turnover | Resident Retention Ideas That Improve Satisfaction and Lower Turnover | Leasing and retention | Konrad Koczwara | Want your residents to stay longer and foster a better community? Here are a few tricks that can help. https://www.elevateos.com/blog/resident-retention-software | Resident Retention Software: How Multifamily Teams Keep More Residents Without Discounting Renewals | Leasing and retention | Konrad Koczwara | Learn how resident retention software helps multifamily teams track satisfaction, spot at-risk residents early, resolve issues, and increase lease renewals. https://www.elevateos.com/blog/resident-satisfaction-survey | Resident Satisfaction Surveys: How Apartment Communities Measure What Residents Actually Think | Resident experience | Konrad Koczwara | Learn how to run a resident satisfaction survey for apartment communities, with sample questions, timing, response rate tips, and how to act on feedback. https://www.elevateos.com/blog/revolutionize-property-seven-high-impact-amenities-residents-crave | Transform Your Property: Seven High-Impact Amenities That Residents Crave | Amenities and revenue | Konrad Koczwara | Learn which top amenities can significantly boost resident satisfaction and set your property apart in a competitive market. https://www.elevateos.com/blog/revolutionizing-multifamily-living | Changing Multifamily Living: The Imperative of an All-in-One Technology Platform | Software and strategy | Konrad Koczwara | Dive into ElevateOS’s insights on overcoming fragmentation challenges and providing a streamlined, resident-centric solution for multifamily properties. https://www.elevateos.com/blog/seamless-resident-app-implementation-step-by-step-guide-property-management-teams | Smooth Resident App Implementation: A Step-by-Step Guide for Property Management Teams | Software and strategy | Konrad Koczwara | Follow a clear, step-by-step guide for implementing resident apps smoothly across your property management operations. https://www.elevateos.com/blog/seasonal-engagement-strategies-adapting-platform-usage-through-peak-off-peak-periods | Seasonal Engagement Strategies: Adapting Your Platform Usage Through Peak and Off-Peak Periods | Resident experience | Konrad Koczwara | A resident engagement platform can support seasonal communication, retention efforts, and event planning aligned with changing occupancy patterns. https://www.elevateos.com/blog/seasonal-occupancy-management-using-resident-retention-apps-vacation-markets | Seasonal Occupancy Management: Using Resident Retention Apps in Vacation Markets | Leasing and retention | Mario Koterba | Manage seasonal occupancy efficiently with retention apps, optimizing tenant engagement in vacation markets. https://www.elevateos.com/blog/self-service-multifamily-operations-reduce-office-interruptions | Self-Service Multifamily Operations: Reduce Office Interruptions | Operations | Konrad Koczwara | Learn how self-service multifamily operations help property teams reduce office interruptions, improve staff efficiency, and deliver a better resident experience. https://www.elevateos.com/blog/seo-title-multifamily-resident-complaint-tracking-software | Multifamily Resident Complaint Tracking Software: How to Resolve Issues Before They Escalate | Operations | Konrad Koczwara | Learn how multifamily resident complaint tracking software helps apartment teams organize issues, automate follow-ups, improve accountability and protect resident satisfaction. https://www.elevateos.com/blog/seven-unforgettable-holiday-resident-event-ideas-to-liven-up-your-apartment-community | Seven Unforgettable Holiday Resident Event Ideas to Liven up Your Apartment Community | Community and events | Konrad Koczwara | Liven up your community throughout the year with these 7 holiday event ideas to encourage resident engagement and foster new connections. https://www.elevateos.com/blog/signs-that-you-need-to-invest-in-a-property-management-software | Signs that You Need to Invest in a Property Management Software | Software and strategy | Konrad Koczwara | Are you in need of property management software? Here are a few signs that it’s time to make the change. https://www.elevateos.com/blog/six-advantages-offering-virtual-tour | Six Advantages of Offering a Virtual Tour | Leasing and retention | Mario Koterba | Boost resident satisfaction with virtual tours integrated into a resident experience platform. Discover innovative ways to enhance efficiency and build a thriving community. https://www.elevateos.com/blog/six-engaging-holiday-activities-for-apartment-communities | Six Engaging Holiday Activities for Apartment Communities | Community and events | Konrad Koczwara | Building Bonds Through Festive Fun: Engaging Holiday Activities for All Ages. https://www.elevateos.com/blog/six-resident-onboarding-tools-to-streamline-move-in-day | Six Resident Onboarding Tools to Streamline Move-In Day | Leasing and retention | Mitch Karren | Discover how easy it can be to bring new residents into your community when you automate the process. https://www.elevateos.com/blog/six-ways-to-modernize-older-communities | Six Ways to Modernize Older Communities | Resident experience | Konrad Koczwara | Upgrading your Class A community doesn’t have to be a challenge. This article discusses 6 ways to modernize your community and improve the quality of life for your residents. https://www.elevateos.com/blog/sla-governance-in-a-resident-experience-platform-from-ambiguity-to-measurable-calm | SLA Governance in a Resident Experience Platform: From Ambiguity to Measurable Calm | Operations | Konrad Koczwara | Tiered SLAs with 5-minute safety response and 4-hour urgent resolution targets reduce escalations. Framework includes role-based visibility and variance reporting. https://www.elevateos.com/blog/small-property-success-customizing-resident-retention-apps-boutique-communities | Small Property Success: Customizing Resident Retention Apps for Boutique Communities | Leasing and retention | Konrad Koczwara | Tailor resident retention apps to fit boutique properties, enhancing engagement and tenant satisfaction. https://www.elevateos.com/blog/smart-building-technology-significant-energy-reductions-in-the-right-hands | Smart Building Technology: Significant Energy Reductions in the Right Hands | Smart buildings | Konrad Koczwara | From smart to sustainably smart: ElevateOS’s vision for modern living. https://www.elevateos.com/blog/smart-homes-resident-apps-match-made-rental-heaven | Smart Homes and Resident Apps: A Match Made in Rental Heaven | Smart buildings | Konrad Koczwara | Discover how resident apps and smart home technology are transforming property management for both residents and landlords. https://www.elevateos.com/blog/technology-and-resident-engagement-how-apps-and-platforms-are-changing-the-game | Technology and Resident Engagement: How Apps and Platforms Are Changing the Game | Resident experience | Konrad Koczwara | Transforming Community Living with Modern Resident Engagement Platforms. https://www.elevateos.com/blog/ten-creative-thanksgiving-events-build-community-boost-resident-satisfaction | Ten Creative Thanksgiving Events That Build Community and Boost Resident Satisfaction | Community and events | Konrad Koczwara | Thanksgiving is near, perfect for building community and boosting resident satisfaction. Explore these 10 event ideas to bring your multi-family community together this holiday! https://www.elevateos.com/blog/ten-splashing-ideas-hosting-ultimate-resident-pool-party | Ten Splashing Ideas for Hosting the Ultimate Resident Pool Party | Community and events | Konrad Koczwara | Discover 10 creative and practical ideas for hosting an ultimate resident pool party that boosts resident satisfaction and strengthens the community. https://www.elevateos.com/blog/the-1-solution-for-a-more-sustainable-multifamily-community | The #1 Solution for a More Sustainable Multifamily Community | Smart buildings | Konrad Koczwara | How do we create sustainable multifamily communities quickly & efficiently? Start with an all-in-one resident engagement app that also hosts top-quality eco-conscious on-site services. https://www.elevateos.com/blog/the-apartment-leasing-funnel-how-multifamily-properties-turn-website-visitors-into-signed-leases | The Apartment Leasing Funnel: How Multifamily Properties Turn Website Visitors Into Signed Leases | Leasing and retention | Konrad Koczwara | Property managers who optimize their leasing funnel, from discovery to lease signing, gain a major competitive advantage. https://www.elevateos.com/blog/the-benefits-of-an-all-in-one-resident-app | The Benefits of an All in One Resident App | Resident experience | Konrad Koczwara | Property managers in Class A multifamily communities use resident engagement apps to stay connected and keep their community engaged. The benefits of an all-in-one resident app are endless. https://www.elevateos.com/blog/the-command-center-approach-centralizing-property-operations | The 'Command Center' Approach: Centralizing Property Operations | Operations | Konrad Koczwara | Centralized property operations eliminate double-bookings and aging tickets. Three-checkpoint integration secures PMS data without system replacement. https://www.elevateos.com/blog/the-connection-between-resident-experience-and-tenant-retention | The Connection Between Resident Experience and Tenant Retention | Leasing and retention | Konrad Koczwara | Discover how improving resident experience can lead to higher retention rates in Class A multifamily communities, with insights from ElevateOS. https://www.elevateos.com/blog/the-evolution-of-property-manager-software | The Evolution of Property Manager Software | Software and strategy | Mitch Karren | Property manager software has come a long way from its humble origins. Here’s what the latest versions offer that increase profitability and efficiency. https://www.elevateos.com/blog/the-future-of-property-rentals-a-deep-dive-into-tenant-apps | The Future of Property Rentals: A Deep Dive into Tenant Apps | Resident experience | Konrad Koczwara | Explore how tenant apps are transforming the future of Class A multifamily communities, enhancing resident experiences and streamlining property management. https://www.elevateos.com/blog/the-hidden-cost-of-app-fatigue-why-residents-ignore-your-tools | The Hidden Cost of 'App Fatigue': Why Residents Ignore Your Tools | Software and strategy | Konrad Koczwara | Low resident app adoption signals fragmented systems, not lazy users. Property teams lose 4 hours weekly to app-switching. Here's how unified platforms fix this. https://www.elevateos.com/blog/the-hidden-cost-of-slow-leasing | The Hidden Cost of Slow Leasing | Leasing and retention | Konrad Koczwara | If you want to increase occupancy, reduce concessions, and maximize NOI; start by measuring how fast you respond. Because in modern multifamily operations, speed isn’t just customer service. https://www.elevateos.com/blog/the-hidden-operational-cost-of-fragmented-systems-what-class-a-property-managers-miss | The Hidden Operational Cost of Fragmented Systems: What Class A Property Managers Miss | Software and strategy | Konrad Koczwara | Fragmented systems drain efficiency and add hidden costs. See what Class A property managers often miss when operations lack smooth integration. https://www.elevateos.com/blog/the-impact-of-amenities-on-property-value-and-tenant-satisfaction | The Impact of Amenities on Property Value and Tenant Satisfaction | Amenities and revenue | Konrad Koczwara | Proper amenity management can increase resident satisfaction. Learn how to improve property value and resident retention in your Class A communities with amenities. https://www.elevateos.com/blog/the-math-of-experience-how-unified-property-apps-drive-resident-retention | The Math of Experience: How Unified Property Apps Drive Resident Retention | Leasing and retention | Konrad Koczwara | Unified property apps pay for themselves by retaining just 3-4 residents annually when turnover costs $4,500 per move-out, a 5.3% churn reduction. https://www.elevateos.com/blog/the-most-common-rent-collection-mistakes-that-hurt-your-business | The Most Common Rent Collection Mistakes that Hurt Your Business | Operations | Konrad Koczwara | Rent collection can be one of the most difficult parts of managing a multifamily community. Here’s how to avoid some common mistakes to help your business succeed. https://www.elevateos.com/blog/the-multifamily-data-advantage-how-property-managers-use-operational-data-to-increase-noi | The Multifamily Data Advantage: How Property Managers Use Operational Data to Increase NOI | Operations | Konrad Koczwara | In a competitive housing market, the ability to turn property data into actionable insights is quickly becoming one of the most powerful advantages a multifamily operator can have. https://www.elevateos.com/blog/the-multifamily-staffing-crisis-how-property-managers-can-do-more-with-smaller-teams | The Multifamily Staffing Crisis: How Property Managers Can Do More With Smaller Teams | Operations | Konrad Koczwara | The multifamily staffing challenge isn’t temporary. Operators who rethink workflows, prioritize speed, and use automation will outperform competitors, even with leaner teams. https://www.elevateos.com/blog/the-operations-control-room-model-how-a-resident-experience-platform-reduces-peak-period-chaos | The Operations Control Room Model: How a Resident Experience Platform Reduces Peak-Period Chaos | Operations | Konrad Koczwara | Operations Control Room unifies resident communications, requests & amenity access under SLAs to reduce peak-period chaos. See the 5-component checklist. https://www.elevateos.com/blog/the-property-managers-guide-to-a-sustainable-multifamily-community | The Property Manager’s Guide to a Sustainable Multifamily Community | Smart buildings | Mario Koterba | Sustainable buildings are at the forefront of urban growth in today's hot market. Is your building checking off this eco-friendly list? https://www.elevateos.com/blog/the-property-managers-guide-to-engaging-resident-experiences | The Property Manager's Guide to Engaging Resident Experiences | Resident experience | Konrad Koczwara | Engaging multifamily residents is smoothly incorporated into our white label services and app. Our event managers are highly skilled in bringing out the best times in your spaces. https://www.elevateos.com/blog/the-resident-operations-playbook-how-a-unified-resident-experience-platform-standardizes-roles-hand-offs-and-slas | The Resident Operations Playbook: How a Unified Resident Experience Platform Standardizes Roles, Hand-Offs, and SLAs | Operations | Konrad Koczwara | RACI frameworks eliminate handoff chaos by defining who's Responsible, Accountable, Consulted, and Informed for each resident request at every stage. https://www.elevateos.com/blog/the-rise-of-rental-property-apps-simplifying-the-search-for-tenants | The Rise of Rental Property Apps: Simplifying the Search for Tenants | Leasing and retention | Konrad Koczwara | Discover rental property apps' transformative impact in our blog. Uncover benefits, future trends, and their game-changing role in property management. https://www.elevateos.com/blog/the-roi-of-human-powered-hospitality-beyond-the-tech-stack | The ROI of Human-Powered Hospitality: Beyond the Tech Stack | Resident experience | Konrad Koczwara | Technology handles logistics; people deliver moments residents remember. Four measurable ROI buckets and a week-by-week pilot guide for property managers. https://www.elevateos.com/blog/the-role-of-amenities-in-enhancing-resident-engagement | The Role of Amenities in Enhancing Resident Engagement | Amenities and revenue | Konrad Koczwara | Class A living is about more than a place to all home. The perks of living in a luxury building are numerous. Learn more about how amenities in your Class A building can enhance resident engagement. https://www.elevateos.com/blog/the-role-of-technology-in-modern-multifamily-property-management | The Role of Technology in Modern Multifamily Property Management | Software and strategy | Konrad Koczwara | Technology is completely changing how we manage properties. Let’s look at one piece of technology, property management software, and how it can help property managers. https://www.elevateos.com/blog/the-shift-to-active-amenity-management-why-build-it-and-they-will-come-fails | The Shift to Active Amenity Management: Why 'Build It and They Will Come' Fails | Amenities and revenue | Konrad Koczwara | Premium amenities fail without activation systems. One community increased monthly amenity income from $1,500 to $15,000 using automated booking and programming. https://www.elevateos.com/blog/the-top-five-rent-payment-software-features-you-need-but-might-not-have | The Top Five Rent Payment Software Features You Need, But Might Not Have | Operations | Konrad Koczwara | Your rent payment software should be doing so much more. Here are a few features you can have that will improve your business and impress residents. https://www.elevateos.com/blog/the-ultimate-guide-to-resident-engagement-in-apartment-communities | The Ultimate Guide to Resident Engagement in Apartment Communities | Resident experience | Konrad Koczwara | Modern platforms like ElevateOS make resident engagement structured, scalable, and data-driven. https://www.elevateos.com/blog/the-unified-property-management-solution-a-model-for-streamlining-onboarding-and-move-out-processes | The Unified Property Management Solution: A Model for Streamlining Onboarding and Move-Out Processes | Leasing and retention | Konrad Koczwara | A unified property management model designed to streamline onboarding and move-out processes, reducing friction while enhancing operational efficiency. https://www.elevateos.com/blog/things-you-need-to-know-about-property-management-software | Things You Need to Know About Property Management Software | Software and strategy | Mitch Karren | Learn the things you need to know about property management software. Discover key features that become available with an all-in-one solution for property management. https://www.elevateos.com/blog/three-proactive-strategies-improving-resident-retention | Three Proactive Strategies for Improving Resident Retention | Leasing and retention | Konrad Koczwara | Resident turnover has a high cost, so retention is important. This blog discusses three proactive strategies that resident retention software can use to help property management keep their residents. https://www.elevateos.com/blog/three-steps-to-procuring-the-right-multifamily-property-management-software | Three Steps to Procuring the Right Multifamily Property Management Software | Software and strategy | Konrad Koczwara | With these three steps, you will be able to find the multifamily property management software that will work best for your operation and improve the experience for you and your residents. https://www.elevateos.com/blog/tips-for-managing-maintenance-requests-at-multifamily-communities | Tips for Managing Maintenance Requests at Multifamily Communities | Operations | Konrad Koczwara | Want to make maintenance requests as fast and easy as possible? These tips can help. https://www.elevateos.com/blog/tips-to-protect-your-electronic-payment-online-and-offline | Tips to Protect Your Electronic Payment, Online and Offline | Smart buildings | Konrad Koczwara | Protect your electronic payments in Class A multifamily communities with these essential tips. Secure your finances today! https://www.elevateos.com/blog/top-10-multifamily-trends-in-2023 | Top 10 Multifamily Trends in 2023 | Software and strategy | Konrad Koczwara | Explore the top 10 multifamily trends for 2023 and gain a competitive edge in the housing industry. Learn how these trends can benefit your business and position your multifamily teams for success, providing insights into the future of multifamily housing. https://www.elevateos.com/blog/top-3-multifamily-pm-software-challenges | Top 3 Multifamily PM Software Challenges | Software and strategy | Mitch Karren | Explore the top challenges faced by multifamily property management professionals when it comes to software solutions. https://www.elevateos.com/blog/top-5-ways-to-retain-pet-parents | Top 5 Ways to Retain Pet Parents | Leasing and retention | Mario Koterba | Reduce friction for pet parents and increase NOI with these Top 5 tried and true retainers. https://www.elevateos.com/blog/top-7-white-glove-move-in-services-to-start-offering-in-2022 | Top 7 White Glove Move-in Services to Start Offering in 2022 | Leasing and retention | Mario Koterba | If your community isn't offering these move-in services, you may be missing the mark. Get your checklist👇🏽 here. https://www.elevateos.com/blog/top-eight-halloween-resident-event-ideas-apartment-property-managers | Top Eight Halloween Resident Event Ideas for Apartment Property Managers | Community and events | Konrad Koczwara | Discover eight Halloween event ideas to engage apartment residents and build community spirit. See how property management software streamlines planning, logistics, and boosts resident satisfaction. https://www.elevateos.com/blog/top-five-resident-experience-trends-to-know-for-2023 | Top Five Resident Experience Trends to Know for 2023 | Software and strategy | Konrad Koczwara | More people are choosing multifamily living for its convenience, and here are the top five current resident experience trends. https://www.elevateos.com/blog/top-three-ways-to-earn-ancillary-income-with-your-property-management-software | Top Three Ways to Earn Ancillary Income with Your Property Management Software | Amenities and revenue | Konrad Koczwara | Looking to get creative with your income streams? Here’s how the right property management software can help. https://www.elevateos.com/blog/turning-amenities-into-assets-the-complete-guide-to-digital-amenity-management | Turning Amenities into Assets: The Complete Guide to Digital Amenity Management | Amenities and revenue | Konrad Koczwara | Digital amenity management activates underutilized spaces, generating $36,600+ annually for 300-unit buildings through a 90-day operationalization framework. https://www.elevateos.com/blog/unified-resident-experience-platform-framework-streamlining-multifamily-operations | The Unified Resident Experience Platform: A Framework for Streamlining Multifamily Operations | Operations | Konrad Koczwara | Bringing core operations under one platform reduces inefficiencies, simplifies workflows, sand supports consistent service across every property team. https://www.elevateos.com/blog/unified-resident-experience-platform-pilot-a-90-day-orchestration-rollout-plan-for-u-s-class-a-multifamily | Unified Resident Experience Platform Pilot: A 90-Day Orchestration Rollout Plan for U.S. Class A Multifamily | Software and strategy | Konrad Koczwara | Pre-Day 0 governance and 30/60/90 execution phases with leading and lagging KPIs deliver go/no-go decisions at week 12 instead of drifting into month seven. https://www.elevateos.com/blog/unique-challenges-and-opportunities-of-multifamily-property-management | Unique Challenges and Opportunities of Multifamily Property Management | Operations | Konrad Koczwara | Unlock the future of luxury multifamily community management with multifamily property management software. https://www.elevateos.com/blog/unlock-the-power-of-on-site-services-the-ultimate-guide-for-landlords-to-increase-their-noi | Unlock the Power of On-Site Services: The Ultimate Guide for Landlords to Increase Their NOI! | Amenities and revenue | Konrad Koczwara | In this article, we will present a case study and discuss how landlords can use these services to increase their NOI. https://www.elevateos.com/blog/user-behavior-insights-understanding-resident-app-usage-patterns-enhance-property-services | User Behavior Insights: Understanding Resident App Usage Patterns to Enhance Property Services | Resident experience | Konrad Koczwara | Unlocking Resident App Usage Insights. https://www.elevateos.com/blog/using-resident-app-analytics-make-data-driven-property-management-decisions | Using Resident App Analytics to Make Data-Driven Property Management Decisions | Operations | Konrad Koczwara | Unlock the Power of Analytics for Modern Property Management. https://www.elevateos.com/blog/want-more-lease-renewals-consider-these-critical-touchpoints-in-the-resident-relationship | Want More Lease Renewals? Consider These Critical Touchpoints in the Resident Relationship | Leasing and retention | Konrad Koczwara | Discover essential touchpoints in resident relationships that can boost lease renewals in Class A multifamily communities. https://www.elevateos.com/blog/what-are-the-top-resident-experience-trends | What are the Top Resident Experience Trends? | Software and strategy | Konrad Koczwara | From smart tech integration to wellness-centric spaces, explore the top resident experience trends that are changing the way we live in Class A multifamily communities. https://www.elevateos.com/blog/what-can-building-management-software-offer-property-managers | What Can Building Management Software Offer Property Managers? | Software and strategy | Mitch Karren | Managing properties should be simple. The best software for managing buildings can do this. Here’s how. https://www.elevateos.com/blog/what-does-a-property-owner-gain-from-driving-high-engagement-in-one-platform | What Does a Property Owner Gain from Driving High Engagement in One Platform? | Resident experience | Konrad Koczwara | Discover why one platform is the way to go for property management software. As a property owner, you will gain much through driving high engagement in one platform. https://www.elevateos.com/blog/what-is-ai-property-management | What is AI Property Management? | Software and strategy | Konrad Koczwara | For multifamily operators focused on growth, retention, and efficiency, AI is no longer optional; it’s the next operational standard. https://www.elevateos.com/blog/what-is-the-definition-of-resident-engagement-amp-what-qualifies-as-resident-engagement | What is The Definition of Resident Engagement What Qualifies As Resident Engagement? | Resident experience | Konrad Koczwara | Class A multifamily residences offer a variety of opportunities. Our resident engagement platform offers many features and will bring residents in your communities together more easily. https://www.elevateos.com/blog/what-to-look-for-in-property-management-software | What to Look for in Property Management Software | Software and strategy | Konrad Koczwara | Modern platforms like ElevateOS help property managers move beyond outdated systems and deliver the smooth, responsive experience today’s residents expect. https://www.elevateos.com/blog/whats-the-future-of-apartment-living | What’s the Future of Apartment Living? | Software and strategy | Konrad Koczwara | The world of apartment living could look quite different in the future. Here are a few trends that are defining apartment living and what they could look like in the future. https://www.elevateos.com/blog/why-every-luxury-building-needs-a-digital-resident-concierge | Why Every Luxury Building Needs a Digital Resident Concierge | Amenities and revenue | Konrad Koczwara | A digital resident concierge centralizes requests, bookings, and updates in one platform, eliminating fragmented systems and redirecting staff toward leasing work. https://www.elevateos.com/blog/why-invest-in-software-for-property-management | Why Invest in Software for Property Management? | Software and strategy | Konrad Koczwara | Discover the benefits of our property management software for luxury Class A communities. Streamline financial tracking, tenant management, and property oversight, saving you time and ensuring you stay ahead in this dynamic industry. https://www.elevateos.com/blog/why-multiple-resident-apps-are-undermining-your-communitys-experience-flow | Why Multiple Resident Apps Are Undermining Your Community's Experience Flow | Software and strategy | Konrad Koczwara | Too many resident apps create confusion and weaken community flow. Understand how fragmented tools undermine engagement and smooth living experiences. https://www.elevateos.com/blog/why-proptech-cybersecurity-matters-more-than-ever | Why Proptech Cybersecurity Matters More Than Ever | Smart buildings | Konrad Koczwara | Are your multifamily technology and app services secure from cyber attacks? Communities powered by ElevateOS are. https://www.elevateos.com/blog/why-resident-experience-apps-are-essential-in-2023 | Why Resident Experience Apps Are Essential in 2023 | Resident experience | Mario Koterba | Resident experience apps are transforming multifamily community living. Here’s why every property management team needs to consider these apps for 2023. https://www.elevateos.com/blog/why-resident-experience-matters-a-guide-for-property-owners-and-managers | Why Resident Experience Matters: A Guide for Property Owners and Managers? | Resident experience | Konrad Koczwara | Discover why enhancing the resident experience is crucial for property owners and managers, and how it can transform your Class A multifamily community. https://www.elevateos.com/blog/why-should-building-management-teams-consider-property-management-software | Why Should Building Management Teams Consider Property Management Software? | Software and strategy | Mitch Karren | For too long, property managers have relied on outdated systems to serve their clients and residents. Property management software can change that. Here’s how. https://www.elevateos.com/blog/why-your-building-needs-a-digital-concierge-not-just-a-portal | Why Your Building Needs a Digital Concierge, Not Just a Portal | Amenities and revenue | Konrad Koczwara | Digital concierges unify lease payments, maintenance, and on-demand services in one app. Launch in 30 days with this 5-step implementation checklist. https://www.elevateos.com/blog/why-your-resident-engagement-strategy-needs-a-resident-engagement-app | Why Your Resident Engagement Strategy Needs a Resident Engagement App? | Resident experience | Konrad Koczwara | Simplify property management and enhance resident experience in your Class A multifamily building by utilizing a resident engagement app. ## Optional: Other pages https://www.elevateos.com/arthuronaberdeen | Arthur on Aberdeen https://www.elevateos.com/blog | The ElevateOS blog https://www.elevateos.com/building | Building directory https://www.elevateos.com/careers | Build the operating system buildings run on. https://www.elevateos.com/case-study-northwood-ravin | How ElevateOS Helped Northwood Ravin Unlock a 44% Revenue Upside and Reduce Tech Spend https://www.elevateos.com/citycrossing/payrent | Pay Rent Online at City Crossing https://www.elevateos.com/copyright-notice | Copyright Notice https://www.elevateos.com/delete-account | Privacy and Data Deletion Requests https://www.elevateos.com/elevateos-certification-program | ElevateOS Certification Program https://www.elevateos.com/free-gift-card-management-system | Gift Card Management System for Apartment Communities https://www.elevateos.com/help | ElevateOS help center Q: How do residents get the ElevateOS app? A: ElevateOS gives each property one white-labeled app branded for the building. Residents receive an invite when their record syncs from the PMS. Q: Where do staff log in? A: ElevateOS staff and residents log in at app.elevatedliving.com. The full help center lives inside the app after you log in. Q: Is the resident app branded to the community? A: Yes. Residents see the community's name, logo and colors, not the ElevateOS brand. Q: How long does it take to launch ElevateOS? A: Launch timing depends on the integrations and hardware involved, and a software-only launch moves faster than one that includes new access hardware. Every property gets a dated rollout plan at kickoff, and ElevateOS runs it with the onsite team. Q: How do residents get set up? A: Resident data comes over from the PMS, and automated onboarding gets every resident into the app from move-in. New residents are set up without the onsite team chasing anyone. Q: Who supports residents day to day? A: The ElevateOS resident service concierge team handles service bookings and resident questions about services. Those calls never reach the leasing office. Q: How do property teams get started with ElevateOS? A: Teams book a demo or email sales@elevateos.com. The first call walks through the current stack and shows what consolidating onto ElevateOS looks like for the portfolio. Q: Does keyless work when the phone has no signal? A: Yes. ElevateOS offline mode works over BLE when the phone and the server are both unreachable, on locks that support it. Q: What happens to a key when a resident moves out? A: ElevateOS revokes the credential automatically when the move-out is recorded in the PMS. Q: Do we have to replace our locks or intercom? A: No. ElevateOS integrates with 50+ hardware brands including SALTO, dormakaba, Brivo, ButterflyMX, Schlage, Yale, igloohome, Latch and Honeywell. If a property's hardware isn't on the list, ElevateOS builds the integration. Q: Does ElevateOS support self-guided tours? A: Yes. Prospects tour on their own schedule, with ID verification before they are let in, so the building stays secure for the people who live there. Q: Can residents give guests access? A: Yes, on supported access systems. Residents send a guest a PIN code or a mobile key from the app, depending on the building's lock or intercom brand. Q: Does ElevateOS replace Yardi? A: No. ElevateOS sits on top of Yardi and the other major property management systems. Residents and leases sync two-way, credentials flow to the access system and work orders write back. Q: What if our hardware isn't supported? A: ElevateOS builds it. Send the brand, model and building through the integration request form and an engineer replies. Q: Which property management systems does ElevateOS work with? A: Seven: Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request. Communities without a PMS run ElevateOS CRM standalone. Q: How long does a catalog integration take to connect? A: Brands in the catalog connect during a standard four-week launch. Residents and leases sync from the PMS as part of it. Q: Can one portfolio run different lock and PMS brands? A: Yes. One resident app and one dashboard work across buildings on different lock, intercom and PMS systems. Q: Is ElevateOS SOC 2 certified? A: Yes. ElevateOS is SOC 2 Type II certified. The audit report is available on request. Q: Where is ElevateOS data hosted? A: ElevateOS runs on Amazon Web Services in the United States. Cloudflare sits in front for DNS and content delivery. Q: Is data encrypted? A: Yes. Data is encrypted at rest with AES-256 and in transit with TLS. Q: What happens to data when a contract ends? A: Customer data is deleted within 90 days after the contract ends. Deletion requests are honored before then. Q: Where can a team read more? A: The Security & Trust page covers hosting, access, data handling and testing. The SOC 2 report is shared under NDA on request through the demo page. https://www.elevateos.com/multifamily-property-management-software | Multifamily Property Management Software Built for Modern Communities https://www.elevateos.com/partners | Grow your business inside 1,500+ apartment communities. https://www.elevateos.com/privacy-policy | Privacy Policy https://www.elevateos.com/property-manager-software | Property Manager Software Built for Modern Communities https://www.elevateos.com/refer-form | Submit a Referral https://www.elevateos.com/referral-program | Turn Your Network into Rewards - Refer & Earn with ElevateOS https://www.elevateos.com/resident-app | A Resident App Built for Modern Apartment Living https://www.elevateos.com/resident-engagement-app | Give Residents One App to Connect With Their Community https://www.elevateos.com/resident-experience-platform | Connect Every Resident Interaction Through One Platform https://www.elevateos.com/resources | Run the numbers. Read the playbook. Make the call. https://www.elevateos.com/resources/podcast | ElevateOS Office Hours podcast https://www.elevateos.com/roi-calculator | Run the OPEX swap on your building. https://www.elevateos.com/servicejobs | Service Job Opportunities at ElevateOS https://www.elevateos.com/stack | Tap what you own. See what connects. https://www.elevateos.com/standalone-tools/amenity-reservation-tool | Amenity Reservation Tool https://www.elevateos.com/standalone-tools/package-management-tool | Package Management Made Easy for Apartment Communities https://www.elevateos.com/terms-of-service | Acceptance of the Terms of Use https://www.elevateos.com/the-29 | The 29 software categories your building pays for. https://www.elevateos.com/updates | ElevateOS product updates https://www.elevateos.com/building/1000southclark | 1000 South Clark https://www.elevateos.com/building/1001southstate | 1001 S State https://www.elevateos.com/building/101viamizner | 101 Via Mizner PH https://www.elevateos.com/building/10northmain | 10 North Main https://www.elevateos.com/building/10xbocaraton | 10X Living at Boca https://www.elevateos.com/building/10xmiznerpark | 10X Living Mizner Park https://www.elevateos.com/building/1250lasalle | 1250 LaSalle https://www.elevateos.com/building/1344dearborn | 1344 Dearborn 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Autumn Grove https://www.elevateos.com/building/avanalongpoint | Avana Long Point https://www.elevateos.com/building/azolawestpalmbeach | Azola West Palm Beach PH https://www.elevateos.com/building/banyanbrighton | Banyan Brighton https://www.elevateos.com/building/bennetatbullstreet | Bennet at BullStreet https://www.elevateos.com/building/brava | Brava https://www.elevateos.com/building/bricklinemercantile | Brickline at the Mercantile https://www.elevateos.com/building/brio | Brio https://www.elevateos.com/building/bristolstation | Bristol Station https://www.elevateos.com/building/burnhampointe | Burnham Pointe https://www.elevateos.com/building/canalsidelofts | Canalside Lofts https://www.elevateos.com/building/casamara | Casa Mara https://www.elevateos.com/building/centerplace | Center Place https://www.elevateos.com/building/centralstation | Central Station https://www.elevateos.com/building/centuryariva | Century Ariva https://www.elevateos.com/building/centuryavenues | Century 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