About
We build the operating system for the resident experience. Nobody else does.
Chicago · Toronto. Bootstrapped since day one.
ElevateOS is rental management software for every rental type, and the same platform runs condo, HOA and strata communities and live-work-play campuses where residents, office tenants and the public share one site. It is built by Elevated Lifestyles Inc. of Chicago, Illinois, with ElevateOS Canada Inc. in Mississauga, Ontario, and serves 1,500+ communities across the US and Canada. ElevateOS includes a white-labeled resident app, the Staff App, a web portal and digital signage, organized in four pillars: Engage, Operate, Connect and Concierge. It connects to 50+ integrations and 7 PMS platforms. ElevateOS is bootstrapped and profitable, and is SOC 2 Type II certified. See all company facts.
Our story
Started in one Chicago building. Built for every building since.
ElevateOS started in Chicago with one idea: the building should run on one app. Not a rent app, a door app, a package app and a gym app with four logins and four support lines. One app, wearing the property's brand, doing everything a resident needs and everything a staff member has to manage.
Today ElevateOS runs 1,500+ communities across the United States and Canada for the teams behind Hines, Greystar, CBRE, Avenue5, Bozzuto, Willow Bridge, Cushman & Wakefield, Morguard, Onni and Kennedy Wilson, across Class A, B and C, affordable, student, build-to-rent, active adult, condo and mixed-use communities. The platform spans four pillars, Engage, Operate, Connect and Concierge, 50+ hardware integrations, seven property management systems, a staffed services marketplace in every market and an events company called Resivents.
We did it without venture capital. ElevateOS is bootstrapped, profitable and growing on word of mouth, which means every decision is made for the customer in the building, not for a board in a conference room. When the market couldn't deliver, we built our own hardware. When a customer needed a module that didn't exist, we built that too.
Since 2014
From one building to 1,500+ communities.
2014
Founded in Chicago as an amenity management company. The first building was EnV Chicago, a Lincoln Property Company community, and 10 to 15 more followed within months.
2017
More than 100 properties across downtown Chicago.
2018
Renamed Elevated Living and launched the resident app, built to bring the whole resident experience into one platform.
2020
Acquired Vibe Up Living, a Chicago competitor, and took over its operations across its Chicago buildings.
2021 to 2023
National expansion across the US. A community on the platform won Gold for Technology at the 2021 Multi-Housing News Excellence Awards.
2024
Became ElevateOS: the app grew into a full operating system for the resident experience.
2025
Opened to condos and HOAs, and acquired RightFit Personal Training.
2026
Expanded to Canada. 1,500+ communities across the US and Canada.
What we believe
One system for the whole building.
Every building should run on one system: technology, service providers and resident engagement working together.
Experiences, not ads, are how communities attract and keep residents.
Fitness centers, amenities and on-site retail are tools for building community, not just line items.
Our vision
We imagine a future where buildings and their services are powered by a single solution. By combining technology with human-powered hospitality, we aim to be the best resident experience solution in North America.
Leadership
The people building ElevateOS.
Konrad Koczwara
Founder and CEO
Konrad founded the company in 2014 as an amenity management business while earning his Doctor of Physical Therapy at Northwestern University, and launched the resident app in 2018. He has grown it into a platform serving 1,500+ communities across the US and Canada, funded by reinvested profits rather than venture capital. REjournals named him a CRE Future Leader in 2021.
Mitch Karren
Chief Product Officer
Mitch co-founded SmartRent and served as its Chief Product Officer, and before that led product at Colony Starwood Homes, where he directed the first national deployment of enterprise smart home systems for the rental industry. He joined ElevateOS in 2024 to lead product and strategy.
Mario Koterba
Chief Revenue Officer
Mario spent a decade in fitness operations, rising to National Director of Fitness at XSport Fitness, and has been an ElevateOS investor since 2020. As Chief Revenue Officer he leads sales and partnerships, and he co-hosts the Office Hours podcast.
Daniel Samotys
Chief Technology Officer
Daniel has been with ElevateOS since 2018, the year the resident app launched, and leads engineering as Chief Technology Officer.
A long horizon
We're private and we're profitable, and that gives us something most of this industry doesn't have: time. We don't build for the next quarter or the next funding round. Every product we ship and every investment we make is aimed five to ten years out, at where multifamily is going, not where it has been. That is the promise behind ElevateOS: we will be here, and we will keep building.
Konrad Koczwara, Founder and CEO
Company facts
ElevateOS in plain facts.
ElevateOS is rental management software for every rental type, and the same platform runs condo, HOA and strata communities and live-work-play campuses where residents, office tenants and the public share one site. It is built by Elevated Lifestyles Inc. of Chicago, Illinois, with ElevateOS Canada Inc. in Mississauga, Ontario, and serves 1,500+ communities across the US and Canada. ElevateOS includes a white-labeled resident app, the Staff App, a web portal and digital signage, organized in four pillars: Engage, Operate, Connect and Concierge. It connects to 50+ integrations and 7 PMS platforms. ElevateOS is bootstrapped and profitable, and is SOC 2 Type II certified.
FAQ
The company, answered.
What is a resident experience operating system?
A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community, including communication, maintenance, packages, access control, amenities, events, payments and services, in one branded app. ElevateOS is the resident experience operating system used by 1,500+ multifamily communities.
Is ElevateOS venture-backed?
No. ElevateOS is bootstrapped, profitable and independent, while competitors Livly, Mobile Doorman and Rise were acquired by Bilt, Zego and VTS.
Does ElevateOS work in Canada?
Yes. ElevateOS Canada Inc. serves communities in Ontario, British Columbia and Québec, including Morguard and Onni.
Book a demo
See your building run on one app.
Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back.