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Use case · Fix the Package Room

The package problem, solved at the door.

Quick Scan at 39+ packages a minute, a smart package room with per-resident codes, lockers in the same app and door-to-door delivery for the resident who works nights. Pricing can start at $0 depending on setup, paired with a revenue share.

2M+ packages scanned39+ packages a minuteThe Hadley: lockers and access in one app

The problem

December happens every week now.

The front desk spends the first hour of every shift logging boxes and the last hour finding them. Residents ask whether their package came a dozen times a day. Lockers help until they're full.

What the desk says

Three things the desk says about packages.

“Residents ask about their package all day.”

Quick Scan notifies the resident in about a second and a half, with the carrier already detected.

“Our lockers are full by noon.”

Quick Scan logs the overflow, and the Package Room or door-to-door delivery takes it.

“Night-shift residents never make pickup hours.”

Per-resident Package Room codes and door-to-door delivery requests fit around their schedule.

What's included

Scan, notify, hand off.

Quick Scan

39+ packages a minute from the phone in Staff App.

Carrier detection

The label is read and the carrier filled in on every scan.

Fast notifications

The resident hears about the package in about a second and a half.

ELEVATE Package Room

A personal code for every resident and a log of every session.

Connected lockers

Locker notifications and pickup codes in the same app.

Door-to-door delivery

Residents request delivery to the door from the app.

Mark received

Residents confirm pickup, so the desk knows it's done.

Overflow handling

When lockers fill, the Package Room or the door takes the rest.

Deep dive

From the truck to the resident, in one flow.

Quick Scan in Staff App reads the label, detects the carrier and notifies the resident in about a second and a half. The resident picks up from the Package Room with a personal code, collects from a connected locker or requests door-to-door delivery. Every Package Room session is logged.

Customer proof

Lockers and access, in one app at The Hadley.

At The Hadley, package lockers and access control run in the same resident app. Residents open the door and collect the package without switching apps.

Keep going

More ways to clear the desk.

Front desk and concierge

Quick Scan, guest passes, shift logs and incidents on one phone.

Cut per-door fees

The package room without the per-unit meter.

Every use case

All 16 use cases in one place.

Proof

Package rooms already running on ElevateOS.

  • 2M+

    packages scanned on the platform

  • 39+

    packages a minute with Quick Scan

  • The Hadley: lockers and access control in one app

  • 1,500+

    communities on one platform

Works with

The package flow runs on the rest of the platform.

Packages, hardware and lockers

Packages, the Package Room, Staff App, connected lockers and every integration run in one flow.

FAQ

Questions buyers ask on the first call.

Do existing package lockers work with ElevateOS?

Yes. Locker notifications and pickup codes appear in the resident app.

What happens when the lockers are full?

Quick Scan logs the overflow. The Package Room or door-to-door delivery takes it.

How quickly is a resident notified about a package?

In about a second and a half. Quick Scan reads the label, detects the carrier and sends the notification.

Can residents request package delivery to their door?

Yes. Residents request door-to-door delivery in the app, or mark a package received.

How does ELEVATE Package Room control access?

Every resident gets their own code. Every session is logged.

Does Quick Scan read the carrier from the label?

Yes. Carrier detection fills in the carrier on every scan.

How many packages has ElevateOS scanned?

2M+ packages have been scanned on the platform. Quick Scan logs 39+ a minute.

How is ElevateOS priced for package management?

Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share.

Bring a package to the demo.

Bring a box and watch Quick Scan read it, notify the resident and hand it to the Package Room, a locker or the door.

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