Operate · Packages
39 packages a minute. Zero at the front desk.
ElevateOS apartment package management turns the front desk back into a front desk. Quick Scan logs 39+ packages a minute, and residents get notified instantly. ELEVATE Package Room and every connected smart locker run in the same app, with door-to-door requests in one queue.
The problem
December happens every week now.
The package room is a wall. The front desk spends the first hour of every shift logging boxes by hand and the last hour of every shift finding them. Residents ask "did my package come" twelve times a day. Lockers help until they're full. The building has a package problem because it has a package process, and the process is a clipboard.
How it works
Scan, notify, hand off.
- 1Point Staff App at the label. Quick Scan detects the carrier, matches the resident and logs the package.
- 2The resident gets a push notification with the pickup location.
- 3They pick up, mark received, or request door-to-door delivery and it drops into the Staff App queue. Every step is time-stamped.
What's included
What's included in apartment package management
Quick Scan in Staff App
39+ packages per minute with carrier detection and resident matching.
Resident notifications
Residents get a push with the pickup location, mark received and see full package history.
Door-to-door delivery requests
Requests drop into the Staff App queue, so nothing gets lost at the desk.
ELEVATE Package Room
Per-resident access codes, session logs and an audit trail for every entry.
Settings per building
Package locations and settings are set per building in the portal.
Every connected smart locker
Locker notifications and pickup live in the resident app.
Package alerts on lobby signage
Residents see their package is waiting before they reach the elevator.
Deep dive
Turn any room into a smart package room.
ELEVATE Package Room is an access-code package room without the locker price tag. Carriers drop. Each resident gets their own code. Every entry is a logged session. The front desk never touches the box, and the audit trail answers the "it was stolen" email before it's sent. Pair it with Quick Scan and the building has a package system for a fraction of what locker software costs per unit.
Proof
Built at a front desk, proven at scale.
2M+
packages scanned
39+
packages per minute
The Hadley: lockers and access control in one app
Works with
Works with the rest of the platform.
Smart lockers
FAQ
Questions buyers ask on the first call.
How fast is Quick Scan?
Quick Scan logs 39+ packages per minute in the Staff App. It detects the carrier and matches the resident automatically.
Do residents get notified when a package arrives?
Yes. Residents get a push notification with the pickup location. They can mark it received or request door-to-door delivery from the app.
Does ElevateOS work with our smart lockers?
Yes. ElevateOS works with every connected smart locker. Locker notifications and pickup codes appear in the resident app.
What is ELEVATE Package Room?
ELEVATE Package Room is a smart package room with per-resident access codes, session logs and an audit trail. ElevateOS built it as an alternative to locker software fees.
Can residents request door-to-door delivery?
Yes. Residents request door-to-door delivery from the app. The request drops into the Staff App queue for your team.
How does ElevateOS handle "my package was stolen" disputes?
Every step is time-stamped, and every Package Room entry is a logged session. The audit trail answers the "it was stolen" email before it's sent.
Can package alerts show on lobby screens?
Yes. Package alerts show on lobby signage through Digital Signage. Residents see a package is waiting as they walk in.
Can package settings differ by building?
Yes. Package locations and settings are set per building in the portal. Each building runs its own package flow.
Related
Keep exploring.
Bring a package to the demo.
Quick Scan logs it, the resident gets the notification, and the package room, the lockers and the door-to-door queue all show up on the same screen.