Solutions · IT
Fifty integrations, seven PMS platforms, one API, zero forklift upgrades.
Multifamily IT gets a resident platform that is hardware-agnostic and PMS-agnostic by design. ElevateOS ships offline mobile keys, device binding, instant revoke, role-based access, audit logs on every lock event and an open API. Pricing can start at $0 depending on setup, paired with a revenue share.
The problem
Another vendor is another integration project.
The last app promised integrations and delivered a CSV import. The one before put a credential on a phone with no way to revoke it. IT ends up owning a product it didn't choose. ElevateOS was built to be the vendor IT doesn't have to babysit.
What IT asks
Three things IT asks before it signs.
“Another vendor means another integration project.”
50+ integrations live today, credentials provisioned from the PMS to the access system, and sync logs on every connection.
“Phones get cloned. Residents leave.”
Device binding, re-login limits, instant revoke on deactivation, and an audit trail on every door.
“We'll need something custom.”
An open API for resident data, maintenance, booking, financials, events, smart home and keyless, plus forward-deployed engineers for the rest.
What's included
Resident platform integrations for IT teams.
50+ live integrations
Access, locks, intercoms, lockers, climate and seven PMS platforms, live today.
PMS-to-access provisioning
Credentials are created in the PMS and provisioned to the access system by ElevateOS.
Sync logs
A sync log on every connection, readable in the portal.
Device binding and re-login limits
Each credential is bound to one device, with limits on re-login.
Instant revoke
Access is revoked on deactivation and at lease end.
Role-based access and audit logs
Staff see what their role allows. Every lock event is logged.
Offline mobile keys
Keys are cached on the device for offline use.
Open API and engineers
An open API for the core data, with forward-deployed engineers for custom work.
Deep dive
The credential lifecycle, end to end.
Created by the PMS. Provisioned by ElevateOS. Bound to one device. Cached for offline use. Revoked on lease end. Logged at every step. IT can read the whole lifecycle in the portal.
Security
Security, in writing.
ElevateOS is SOC 2 Type II certified, with independently audited controls for security, availability and confidentiality. The feature-level controls are offline keys, device binding, instant revoke, role-based access, audit logs and sync logs.
Proof
IT teams already run access on one platform.
2.56M+
access events on a single lock integration
50+
integrations across seven PMS platforms
SOC 2 Type II certified
The Hadley: lockers and access control in one app
Works with
IT plugs into the whole integration layer.
Integrations and security for IT teams
Integrations, the open API, PMS sync, keyless access, supported devices and security, all documented.
FAQ
Questions buyers ask on the first call.
How are resident credentials provisioned?
Credentials are created in the PMS and provisioned to the access system by ElevateOS. Every connection keeps a sync log.
Can a mobile key be cloned to a second phone?
No. Each ElevateOS credential is bound to one device, with re-login limits. Every door event lands in the audit trail.
Is there an open API for multifamily IT teams?
Yes. The open API covers resident data, maintenance, booking, financials, events, smart home and keyless. API access is by request.
Does ElevateOS have a SOC 2 Type II report for IT review?
Yes. ElevateOS is SOC 2 Type II certified. Controls for security, availability and confidentiality are independently audited.
Do mobile keys work without a connection?
Yes. ElevateOS caches mobile keys on the device for offline use. The key still opens the door when the network is down.
What happens to access at lease end?
Access is revoked at lease end. Deactivation in the PMS triggers an instant revoke, and the step is logged.
Which events land in the ElevateOS audit log?
Every lock event lands in the ElevateOS audit log. Sync logs record every connection between systems.
Who builds custom integration work?
Forward-deployed ElevateOS engineers build custom work beyond the open API. The engineers work directly with the IT team.
Related
Keep exploring.
Talk to an engineer, not a rep.
Bring the stack and walk through the credential lifecycle, the sync logs and the open API with an ElevateOS engineer.