Connect · Payments & Data
The plumbing under the platform.
One checkout for every paid feature. One delivery layer for every text. Resident data flowing to the CRM and the review profile, with no spreadsheet in between.
The problem
Every paid feature on its own processor is a reconciliation job.
Amenity fees on one vendor, event tickets on another, services on a third, texts from a separate tool and reviews tracked in a spreadsheet. Each one is another login, another payout schedule and another report that never matches the rest.
Payments
Every paid feature in ElevateOS runs through one checkout: amenity fees and deposits, the Amenity Pass, paid visitor parking, ticketed events, the Market Shop and services. One processor, one payout view.
Messaging
Notices and alerts go out on one SMS delivery layer, so a message reaches the phone even when the app is closed.
CRM
Resident communication data flows to the CRM, so marketing and leasing work from the same record the building does.
Reviews
Review requests go out after positive interactions, and review management runs through the connected reputation platform.
How it works
Charge, deliver, sync.
- 1
Resident pays in the app
Every paid feature opens the same checkout. A configurable resident-paid convenience fee is available on in-app payments.
- 2
The message goes out
Notices and texts ship on one delivery layer instead of a separate texting tool.
- 3
Data lands where the team works
Communication data syncs to the CRM, review requests feed the reputation platform and the owner's revenue share reports in the portal.
Revenue
Every paid tap pays the building.
Paid amenities, services, events and the Market Shop all settle through the same checkout, and the owner's revenue share shows up in the portal. Pricing can start at $0 depending on setup, paired with a revenue share.
Proof
Proof in the payout.
$100M+
ancillary income generated
1,500+
communities
50+
integrations
Connected platforms
The stack behind every paid tap.
Payments, messaging, CRM and reviews, connected once and running in every building on the platform.
Works with
Where the checkout shows up.
FAQ
Payments and data, answered.
Which payment processor runs the ElevateOS checkout?
ElevateOS processes in-app payments on Stripe. Amenity fees, services, event tickets and Market Shop orders all settle through the same checkout.
Who pays the convenience fee on in-app payments?
ElevateOS supports a configurable convenience fee paid by the resident at checkout. Each property decides how it applies.
Do residents need a separate account for each paid feature?
No. Every paid feature in ElevateOS runs through one checkout inside the branded resident app.
How does ElevateOS deliver SMS to residents?
ElevateOS delivers SMS through Twilio. Building notices and alerts go out on one delivery layer instead of a separate texting tool.
Does ElevateOS integrate with HubSpot?
Yes. Resident communication data flows from ElevateOS to HubSpot, so marketing and leasing work from the same record.
Is there a Reputation.com integration for apartment reviews?
Yes. ElevateOS connects to Reputation.com for review management, with review requests sent after positive resident interactions.
Can financial data be pulled out of ElevateOS?
Financials are available through the ElevateOS open API by request. The owner's revenue share is also reported in the portal.
What does the payments layer cost a property?
Pricing can start at $0 depending on setup, paired with a revenue share. The ElevateOS team scopes the setup during the demo.
Related
Keep exploring.
See one checkout run every paid feature.
Thirty minutes: the checkout, the payout view in the portal and resident data landing in the CRM, shown on a setup like the building being evaluated.