The resident app
Your brand on every home screen.
One white-labeled app on iOS and Android, carrying your property's name, logo and colors, with the door, the packages, the rent, the amenities, the events and the housekeeper inside it. Residents download one thing. It does everything.
The problem
Residents will download one app for the building. Make it count.
They won't download six. They'll download the one with the door in it, and they'll open it every day if the door is there. Most resident apps are a portal with a logo. ElevateOS is the key, the package notification, the party room booking, the dog walker and the rent, in one place, wearing the property's brand instead of the vendor's.
Branded, per property
Not a template. Your app.
Property name, logo and colors. A home screen you configure in the portal: which amenities, perks, services and shortcuts show, and in what order, per building. Widgets on the home screen, including one-tap Unlock Door. Weather and local transit. Social links. Residents never see the word ElevateOS unless you want them to.
What's inside
Everything a resident touches, in one app.
- Unlock the front door, the unit, the gym and the garage
- Answer the intercom and let a guest in
- Register a visitor and send them a pass
- See a package arrive and request it delivered to the door
- Submit a maintenance request with a photo and rate it when it's done
- Book the rooftop, the guest suite or the golf simulator and pay the fee
- RSVP to tonight's event or buy a ticket
- Book a cleaner, a trainer, a dog walker or a massage
- Order from the Market Shop
- Pay HOA dues
- Set the thermostat
- Join the running group
- Take the survey
- Earn loyalty points
- Find the handbook and the neighborhood guide
- Message the front desk
Built for the day the network goes down
The key works when nothing else does.
Core keyless functions run over Bluetooth when the phone is offline and when the server is unreachable. Device binding ties a credential to one phone. Re-login limits stop sharing. Instant revoke on move-out. The front door is not a feature that gets to fail.
Move-in day
Activated before they've unpacked.
An invitation email the day the lease is signed, reminders until they activate, a move-in checklist with the forms and acknowledgements the building needs, utility providers listed, the key already on the phone. Household members get their own login. Self sign-up for buildings that want it.
Proof
Numbers from the platform.
Optima Signature: six resident portals consolidated into one.
Magnolia Square: 7x engagement.
510,000+ event sign-ups, 660,000+ amenity reservations, 2.8M+ maintenance requests, all submitted from this app.
FAQ
Questions buyers ask on the first call.
Is the app branded for our property?
Yes. Each property gets its own name, logo, colors and a configurable home screen. Residents see the property's brand, not the vendor's.
Does it work on iPhone and Android?
Yes. The ElevateOS resident app is on the App Store and Google Play. Residents activate from an invitation email tied to their lease in the PMS.
What if the resident's phone has no signal?
Mobile keys work offline over Bluetooth. Device binding and instant revoke still apply.
Can family members or roommates use it?
Yes. Household members get their own login under the unit, with the same keys and features the building allows.
Does the app replace the lock company's app and the intercom app?
Yes. Keys, intercom calls, thermostat control and locker pickup all run inside the ElevateOS resident app across 50+ integrated brands.
Can each building choose what's on the home screen?
Yes. The portal sets which amenities, perks, services and shortcuts show, and in what order, per building. Widgets include one-tap Unlock Door.
Do residents ever see the ElevateOS name?
Only if the property wants them to. The app carries the property's name, logo and colors.
How many residents use the app?
800,000+ resident accounts run on ElevateOS across 1,500+ communities. Each one opens a branded app for its own building.
Related
Keep exploring.
See it with your logo on it.
The ElevateOS team builds the branded home screen for the property before the call.