Avenue5 grew services revenue 117% with ElevateOS →
ElevateOSElevateOS

The platform

One platform. Four pillars. Every part of the building.

ElevateOS is the resident experience platform for apartment communities: one app, one vendor, one login. A branded resident app, Staff App, web portal and signage feed run on the PMS and hardware you already own. One app for residents. One login for staff. One invoice for the owner.

Book a demoSee the integrations
1,500+ communities50+ integrations7 PMS platforms

The problem

Your residents have twelve apps. Your team has twelve logins.

The typical community pays 8 to 12 vendors for software that doesn't talk to itself. Rent in one app, the door in another. Packages, parking, thermostats, amenities and events each have their own login, support line and renewal. Residents stop using half of them. Staff never stop being asked about them. ElevateOS is the one app, and the one platform underneath it.

What's inside

Four pillars. Pick the one you came for.

Engage

Turn a building into a community.

  • Announcements and a two-way inbox
  • Groups and events
  • Surveys, reviews and loyalty

Operate

Run the property from your pocket.

  • Work orders and inspections
  • Quick Scan at 39+ packages per minute
  • Front desk, visitors, parking, amenities and payments

Connect

Keep the hardware. Lose the headache.

  • Keyless entry and intercoms
  • Thermostats, lockers and elevators
  • Seven PMS platforms in sync

Concierge

The resident app that pays you back.

  • Services staffed by ElevateOS
  • Market Shop and Resivents events
  • A revenue share for the owner

Which pillar first

Start where your job is.

If you areStart withBecause
Owner or asset managerConciergeIt's the pillar that puts income on the P&L.
Regional or VP operationsOperateOne standard and one dashboard across every building.
Onsite property managerEngageOne portal, one inbox, events run for you.
IT or innovationConnect50+ integrations, seven PMS platforms and an open API.
Developer or lease-upConnect, then all fourSpecify the hardware once. Launch with the app on every phone.

Where people use it

Four surfaces. One platform.

For residents

Resident app

Branded per property: the door, packages, amenities, events and services on one screen. iOS and Android. Mobile keys work offline.

For front desk, maintenance and valet

Staff App

The Staff App puts packages, work orders, inspections, guest check-in and the shift log on the phone your team already carries.

For managers, admins and regional teams

Web portal

Announcements, reservations, payments, people, roles and analytics, for one building or forty.

For the lobby, gym and elevator

Digital signage

Screens fed by the announcements, events and package alerts already in the platform.

Integrations

Keep the PMS. Keep the hardware. We connect them.

ElevateOS connects to Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Residents and leases sync two-way and work orders write back. 50+ integrations connect the locks, intercoms, thermostats, lockers and elevators already installed. Credentials follow the PMS and the access system through move-in and move-out.

See every integration

Pricing

Turn on what you need. Pay for what you turn on.

Modules are chosen per building. A garden community runs packages, maintenance and announcements while a tower runs all four pillars. Services are optional and resident-paid. Pricing is per unit, scoped to the modules you turn on. Pricing can start at $0 depending on setup, paired with a revenue share.

See pricing

Why ElevateOS

Why ElevateOS

If the module doesn't exist, ElevateOS builds it. Visitor Parking, the Package Room and Amenity Pass started as customer requests.

Built on request

Visitor Parking, Package Room and Amenity Pass all started as requests

ElevateOS is bootstrapped, profitable and still independent.

Independent and profitable

$0 venture capital · 1,500+ communities

Proof

One platform in one real building.

Optima Signature in Chicago consolidated six resident portals into one app. Rent, the door, packages, amenities, the intercom and events came together. Front desk questions about which app to use went to zero.

Read the Optima Signature story

FAQ

Questions about the resident experience platform

What is the ElevateOS platform?

ElevateOS is a resident experience platform for apartment communities. Four pillars, Engage, Operate, Connect and Concierge, are delivered through a branded resident app, a Staff App, a web portal and digital signage. It connects to the PMS and hardware the building already owns.

Does ElevateOS replace our property management system?

ElevateOS works alongside Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI rather than replacing them. Residents and leases sync two-way and work orders write back.

Do residents and staff use the same app?

Residents use the branded resident app. Staff use the Staff App and web portal with their own accounts and role-based access.

Can we turn on only some modules?

ElevateOS modules are chosen per building. Pricing is per unit and scoped to the modules you turn on.

Are the on-demand services required?

ElevateOS services are optional, resident-paid and staffed by ElevateOS. The owner shares the revenue where services are on.

See your building run on one app.

Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back.

Book a demoSee the integrations

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