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Platform · Engage

Resident engagement software that turns a building into a community.

ElevateOS Engage is resident engagement software for property teams: one branded resident app, one staff login and one vendor for communication and community tools. Engage brings messages, groups, events and feedback into the same place. Magnolia Square reported 7x resident engagement.

510,000+ event sign-ups935,000+ survey answersMagnolia Square: 7x engagement

The problem

Residents miss the announcement. Staff answer it four times.

Residents miss the announcement, cannot find the policy and do not know who is going to the event. Staff repeat the same answer across email, posters and separate chats. Engage gives your team one place to publish, respond and hear what residents think before the renewal conversation.

How it works

From announcement to RSVP to review, in one app.

  1. Invite the right residents

    Your team schedules a targeted announcement and publishes an event on the building calendar. Residents see the invitation in the same app they already use.

  2. Keep the conversation together

    Residents RSVP and ask questions in the property inbox. Staff answer from Staff App or the web portal and check attendees in at the event.

  3. Act on the feedback

    Your team sends an event survey, responds to the feedback and recognizes activity through loyalty rewards. The next event starts with what residents told you.

Integrations

Keep the PMS. Keep the hardware. Engage is the community layer.

Engage is the communication and community layer, not leasing software or an access system. Keep your PMS and supported installed hardware. Connect handles those integrations; Operate handles work orders, packages and amenity reservations. Residents use the branded app while staff manage their work through Staff App and the web portal.

Capabilities depend on the integration and the program you choose.

Pricing

Turn on what you need.

ElevateOS scopes modules to each building rather than requiring every tool at every property. Pricing can start at $0 depending on setup, paired with a revenue share. Optional resident-paid services belong to Concierge. Resivents programming and funded rewards are scoped per property.

See module pricing

Why ElevateOS

Why ElevateOS.

ElevateOS builds around property requests. Visitor Parking, Package Room and Amenity Pass started with customer problems. Bring the workflow your team needs; if it doesn't exist, we build it.

How customer requests shape the platform

Visitor Parking, Package Room and Amenity Pass all started as requests

ElevateOS is bootstrapped, profitable and independent. Your community tools sit within one platform, with one vendor accountable for the resident experience.

Independent and profitable

$0 venture capital · 1,500+ communities

Proof

Magnolia Square: 7x engagement.

Magnolia Square in Naples used groups, events, surveys, targeted announcements, Neighborhood Perks and Resivents programming. Its published result is 7x resident engagement and group activity up 300%.

FAQ

Questions about Engage.

Can we target announcements to specific residents?

Yes. ElevateOS targets announcements by building, recipient type and resident tag. Email, push, in-app posts and SMS send from one composer.

Do residents message the property through the app?

Yes. ElevateOS provides two-way chat with separate staff inboxes, saved replies and internal notes. Your team responds through Staff App or the web portal.

Who runs the events?

Your team can publish and run its own events with RSVPs and ticketing. ElevateOS also runs managed events through Resivents, with planning, marketing materials, setup and breakdown. Managed programming is a separate choice from the event tools.

How does the loyalty program work?

Loyalty & Rewards is resident-facing: residents earn points for activity, progress through loyalty levels and redeem rewards from the catalog. Rewards can include property-funded gift cards, services and amenities. Manager-issued move-in and renewal concessions are separate from earned loyalty rewards.

What can property managers send as move-in or renewal concessions?

ElevateOS lets property managers send 400+ gift card options, including Visa and Amazon, through the management portal. Your team can also send service gift cards for housekeeping, mobile car detailing, handyman and gift cards for on-site amenity spaces. Residents do not need to earn loyalty points to receive these gifts. The property funds the gift cards.

Can we turn on only some modules?

Yes. ElevateOS scopes modules to your building. Pricing can start at $0 depending on setup, paired with a revenue share. Confirm selected modules, managed events and rewards funding in your proposal.

See Engage in your building.

See a targeted announcement, a resident conversation and an event workflow in your branding. Review the modules and programming your team actually needs.

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