Engage · Neighborhood Perks
The neighborhood, on the home screen.
ElevateOS is the resident perks program on your app's home screen. Local coffee, gyms, restaurants and services give apartment residents a deal the moment they open the app. The neighborhood becomes an amenity you didn't have to build, and your ground-floor retail gets a crowd.
The problem
The best amenity is across the street and nobody mentions it.
The coffee shop wants your residents. Your residents don't know it exists. Ground-floor retail struggles while residents order delivery from across town. The neighborhood you sold on the tour disappears after move-in.
How it works
Sign, post, redeem.
- 1The property or ElevateOS signs a local partner.
- 2The offer posts to the resident home screen.
- 3Residents redeem it; the partner gets a crowd.
What's included
What's included in the resident perks program
Perks on the home screen
Offers sit where residents look first, every time they open the app.
Partner management
The property or ElevateOS signs local partners and keeps offers current.
Per-building perks
Each building shows the partners on its own block.
Mixed-use retail on the same screen
Your ground-floor tenants reach residents without buying ads.
Deep dive
Mixed-use, done right.
At Hollywood Park, Fenton, Uncommons and West Edge the ground floor is part of the resident experience because it's in the app. Residents see the shops and restaurants downstairs on the same home screen as their packages and bookings. The retail below the building stops being a neighbor and becomes an amenity.
Works with
Works with the rest of the platform.
FAQ
Questions buyers ask on the first call.
Who signs the neighborhood perk partners?
The property or ElevateOS signs local partners. Either way, the offer shows up on your residents' home screen.
Do resident perks cost residents anything?
No. Perks are free for residents. They open the app and redeem the offer.
Can retail tenants in our building post perks?
Yes. Ground-floor retail tenants can offer perks to residents upstairs. Their offers appear on the same home screen as everything else.
Can perks differ by building?
Yes. Each building shows its own set of perks. Residents see the partners closest to where they live.
How do residents redeem a perk?
Residents open the perk from the home screen and redeem it with the partner. The partner gets a visit from a resident who lives nearby.
Where do perks appear in the resident app?
Perks appear on the resident app home screen. Residents see them the moment they open the app.
How do perks work with Market Shop and Events?
Perks sit next to Market Shop and Events & Ticketing in the same resident app. A local partner can show up as a perk on the home screen and alongside your community events.
Related
Keep exploring.
Add a local partner, live in the demo.
On the demo, a local partner gets added and its offer posts to the resident home screen. Then you open the resident app and see the perk where residents look first.