Avenue5 grew services revenue 117% with ElevateOS →
ElevateOSElevateOS

Platform · Operate

Run the property from your pocket.

Everything your on-site team does all day, maintenance, inspections, packages, the front desk, visitors, parking, valet, amenity bookings and asset tracking, in one staff app and one portal. Fewer logins. Fewer clipboards. Shorter days.

Book a demoSee the staff app
2.8M+ maintenance requests2M+ packages scanned660,000+ amenity reservations158,000+ valet tickets

The problem

The on-site team is running the building on six logins and a clipboard.

A work order in one system. Packages on a spreadsheet. Amenity bookings on a paper calendar. Guest names at the desk. ElevateOS Operate puts the daily work in one staff app and one portal.

What's inside

Twelve modules. One staff app. One portal.

Everything the on-site team does all day, grouped by where the work happens. Each module links to its own page.

How it works

One shift, start to finish, on one phone.

  1. The front desk opens the shift log and reads what the night desk wrote.

  2. Quick Scan clears the morning's packages and notifies residents.

  3. Maintenance closes a photographed work order and the resident rates it.

  4. A move-out inspection runs against the move-in photos.

  5. A guest checks in with a verification code, and the night desk inherits the same record.

Deep dive

Every job carries a number.

Every work order carries time to assign, time to schedule and time to close. Packages have scan and pickup times. Reservations and incidents carry logs, photos and video. Regional teams compare buildings without asking staff to assemble reports.

Deep dive

Two surfaces, one record.

The staff app is for the people moving: the desk, the tech in the unit, the valet in the garage. Scanning, closing, inspecting, checking in. The portal is for the people managing: reservations, fees, templates, roles, KPIs, for one building or forty. Both read the same resident record from the PMS.

See the staff appSee the web portal

Integrations

Operate writes back to the systems you already run.

Work orders write back to Yardi, Entrata, RealPage, ResMan, AppFolio, Rent Manager and MRI. Guest passes become PINs, mobile keys, QR passes or fobs through every connected access control and intercom brand. Luxer One, Parcel Pending, Package Concierge and Hello Package lockers and ELEVATE Package Room live in the same app. Nothing is replaced.

See the integrations

Pricing

Three modules or twelve.

Modules are chosen per building and priced per unit for what you turn on. A garden community runs packages, maintenance and move-in tasks; a tower runs all twelve. Pricing can start at $0 with the revenue share where paid amenities and parking are on.

See pricing

Why ElevateOS

Why ElevateOS.

Quick Scan came from watching package rooms overflow. ELEVATE Package Room, Visitor Parking and incident reports each began with a property problem; ElevateOS ships the tools on-site teams ask for.

Built on request

Visitor Parking, Package Room and Amenity Pass all started as requests

ElevateOS is bootstrapped, profitable and independent, with one vendor accountable for the resident experience.

Independent and profitable

$0 venture capital · 1,500+ communities

Proof

What Operate looks like in practice.

2.8M+ maintenance requests handled.

2M+ packages scanned at 39+ per minute.

284,000+ move-in checklists completed with photo evidence.

Optima Signature consolidated six resident portals into one.

Integrations

The tools behind Operate, already connected.

FAQ

Questions buyers ask on the first call.

Do work orders sync with our PMS?

Yes. ElevateOS syncs maintenance requests with supported PMS platforms and writes records back where the PMS supports it.

How fast is package check-in?

ElevateOS Quick Scan checks in 39+ packages per minute with carrier detection and instant resident notifications.

Can residents book and pay for amenities in the app?

Yes. ElevateOS supports hourly and daily reservations, capacity, terms, guest lists, fees and deposits.

What does the front desk get?

ElevateOS Staff App includes shift and event logs, instructions, incident reports, guest check-in, valet and calling.

Who can see what?

ElevateOS uses role-based access, multi-property assignments and audit trails for sensitive building actions.

See Staff App at your front desk.

Bring a package. ElevateOS will scan it, close a work order, run an inspection and check in a guest.

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