Avenue5 grew services revenue 117% with ElevateOS →
ElevateOSElevateOS

Operate · Valet

Valet without the paper ticket.

ElevateOS is apartment valet software with valet management built for the stand. The car is ready when the resident reaches the lobby, the paper ticket is gone, and check-out photos end the damage dispute. The whole stand runs on one dashboard, across 158,000+ valet tickets on ElevateOS.

158,000+ valet ticketsRequests from the resident app

The problem

The ticket is paper and the request is a phone call.

The resident calls down, the valet writes it on a pad, and the car arrives ten minutes after the resident does. Nobody can prove which car had the scratch on Tuesday. The stand is the most hands-on job in the building and the least equipped.

How it works

Request, retrieve, record.

  1. 1The resident requests the car from the app before leaving the unit.
  2. 2The valet sees the request in Staff App, checks the car out with a photo and a ticket record.
  3. 3Check-in runs the same way, with the vehicle record kept.

What's included

What's included in apartment valet software

Vehicle check-in and check-out

Every car in and out is a ticket, not a piece of paper.

Resident vehicle requests from the app

The resident requests the car before leaving the unit.

Ticket photos

Check-out photos on every car end the scratch argument.

Vehicle records

Every resident's vehicles live on their record.

Valet dashboard

The whole stand, the queue and every ticket on one screen.

Staffing through Managed Staffing

ElevateOS staffs the stand where the property wants it.

Deep dive

The car is ready when the resident is.

A request from the elevator beats a call from the lobby. The valet sees it in the Staff App queue and retrieves the car before the resident reaches the stand. Ticket photos end the scratch argument before it starts.

Proof

Every car a ticket, every ticket on record.

  • 158,000+

    valet tickets

  • Ticket photos on every car

  • Staffed through Managed Staffing

Works with

Works with the rest of the platform.

Modules

Gates and garages

Garage gates open through every connected access control system.

FAQ

Questions buyers ask on the first call.

Can residents request the car from the app?

Yes. The resident requests the car from the app before leaving the unit. The valet sees the request in the Staff App queue and has the car ready when the resident reaches the lobby.

Are ticket photos kept?

Yes. Check-out photos are taken on every car and kept with the ticket. The photo record ends the damage dispute before it starts.

Is there a valet dashboard?

Yes. The valet team and the manager share one dashboard with the queue and every ticket. The whole stand runs on one screen.

Can ElevateOS staff the valet stand?

Yes. The stand can be staffed through Managed Staffing where the property wants it. The same app runs whether your team or ours holds the keys.

Does ElevateOS keep vehicle records per resident?

Yes. Every resident's vehicles live on their record. Check-in and check-out tickets attach to the vehicle, not to a paper slip.

How does check-in work when a car comes back?

Check-in runs the same way as check-out, with a ticket and photos. The vehicle record keeps the full history of every visit to the stand.

How does valet work with Front Desk and Parking?

Valet, Front Desk and Parking run in the same Staff App. The desk, the stand and the lot share one queue and one record.

Request a car on the demo.

From the resident app to the valet's phone in one tap.

Last updated: