ElevateOS is the resident experience platform for multifamily: unified technology for residents and staff, access control and smart home on the hardware you already own, and hotel-style services and resident events run for you.
Built for the resident experience, not rent collection, so owners attract residents, keep them longer and spend less running the building.
Your residents have twelve apps. Your team has twelve logins. Your owner has twelve invoices.
A Class A community often pays 8 to 12 vendors, $10 to $20 per unit every month, for software that doesn't talk to itself. Class B and C communities often carry 4 to 6.
And the resident app that came with the property management software was built to collect rent, not to run or measure the resident experience.
Attract more residents, keep them longer and spend less running the building.
Four things the resident app that came with your property management software doesn't do. Each works on its own and works better together, building by building.
01Unified Technology
One login for residents and staff, built for the resident experience.
Residents get the door, packages, payments, amenity bookings, services and events in one app with the building's brand. Staff run packages, work orders, the front desk and announcements from one place, synced two-way with 7 PMS platforms.
Resident engagement data a PMS doesn't capture: app use, amenity bookings, event attendance and work order ratings, building by building.
Every work order carries time to assign, schedule and close, so regional teams compare buildings without asking for reports.
One login replaces the separate apps for doors, packages, amenities and services.
“We had six logins and six support numbers. Now a new resident gets one email, one app, and the door opens on day one. Our team got a few hours a day back and residents stopped asking us for tech support.”
Jordan, Director of Resident Experience, Optima Signature · 6 portals to 1. Zero "which app?"
Keep every lock, intercom and thermostat. Run them all from one app.
50+ integrations across keyless entry, unit locks, access control, intercoms, thermostats, package lockers and elevators. Keys reach the resident's phone at move-in and are revoked at move-out, straight from the PMS.
385 certified devices across 50+ brands, with nothing ripped out.
No reprogramming when residents move in or out.
A brand that isn't listed gets built on request.
“Residents used to download three apps before they'd unpacked. Now it's one, and it's ours. The locker code and the front door key are on the same screen.”
Devon, Assistant Property Manager, The Hadley · 3,200 pickups a month. Zero at the desk.
Hotel-style services residents pay for and owners earn from.
Housekeeping, dog walking, grooming, personal training, car detailing and more from 10,000+ vetted, background-checked providers across the US and Canada. Residents book and pay in the building's app, and the owner earns a share of every booking.
An amenity that adds income instead of cost: $100M+ in ancillary income generated on the platform.
A resident with a favorite groomer or trainer in the building has one more reason to renew.
Vetted and managed by ElevateOS, so the onsite team doesn't manage vendors.
“Our residents were already paying for housekeeping and dog walking. Now they do it through our app, with people we trust, and ownership sees a share of it every month. It's the first amenity that sends us a check.”
Marcus, General Manager, Wolf Point East · $30,000+ a month in services
Resident events that build community, run for you.
Resivents, the events arm of ElevateOS, gives each building a dedicated event planner, a marketing kit, setup and breakdown, and a catalog the team books from the portal.
Wine tastings, rooftop yoga, holiday markets and dog socials.
Flyers, emails and social posts made for every event.
200,000+ events and classes held on the platform.
“The running club has sixty people in it. The dog owners planned their own meetup. We didn't do that; the app did. Residents who know their neighbors don't shop around at renewal.”
Elena, Community Manager, Magnolia Square · 7x resident engagement
Start with your role, your building or your problem.
FAQ
ElevateOS, answered.
What is ElevateOS?
ElevateOS is the resident experience platform for multifamily: unified technology for residents and staff, access control and smart home on the hardware you already own, and hotel-style services and resident events run for you.
What can residents do in the app?
Residents unlock doors, let guests in and answer the intercom from their phones, control smart home devices, pay rent and services, book amenities and RSVP to events. They also order on-demand services, submit maintenance requests with photos and get building announcements the moment they go out.
What does the onsite team get?
The onsite team gets one management portal for resident communications, packages, guest check-in, amenity and event management, and service bookings. Automated onboarding emails go out without anyone touching them, and engagement data shows which residents use what, so there are fewer dashboards and fewer phone calls.
Which integrations does ElevateOS work with?
ElevateOS connects 50+ integrations, so a building keeps the hardware it already owns: unit locks from SALTO, dormakaba, igloohome, Latch, Rently, PointCentral, Schlage, Yale and ASSA ABLOY Visionline; access control from Brivo, Avigilon Alta, Kastle, HID, Gatewise and PDK; intercoms from ButterflyMX, Swiftlane, 2N, Comelit, Aiphone, DoorBird and Akuvox; thermostats from ecobee, Honeywell, Google Nest, Daikin, CoolAutomation and PointCentral; package lockers from Luxer One, Parcel Pending, Package Concierge and Hello Package; and Otis elevators. It also syncs with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, connects Stripe, Twilio, HubSpot and Reputation.com, and builds any integration a property asks for.
Does it work with Yardi?
Yes. ElevateOS syncs residents and leases two-way with Yardi, Entrata, RealPage, ResMan, AppFolio and Rent Manager, with MRI on request, and pushes credentials from the PMS to the access system automatically.
Who staffs the on-demand services?
ElevateOS does. Housekeeping, fitness, massage, pet care, handyman, private chef and more are vetted, staffed and managed by ElevateOS, in every market across the US and Canada.
Does ElevateOS run resident events?
Yes, through Resivents, the ElevateOS resident events and programming brand, which plans and runs the programming while residents RSVP in the app. The community gets the events without adding them to the onsite team's workload.
How does ElevateOS pay for itself?
Two ways. It consolidates 8 to 12 point solutions into one vendor, and it creates income from on-demand services, paid amenities, visitor parking, ticketed events and an in-app Market Shop, shared with the owner.
How is ElevateOS priced?
ElevateOS is priced per unit, per month, based on the modules a property uses. Before signing, each property gets a side-by-side of its current stack against ElevateOS, showing savings per unit, annual savings and payback on any hardware, with third-party license fees broken out separately.
Is ElevateOS SOC 2 certified?
Yes. ElevateOS is SOC 2 Type II certified, independently audited over a sustained period for security, availability and confidentiality, and the full report is available on request.
Book a demo
See your building run on one app.
Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back.
