Engage · Community & Groups
Give residents a reason to stay that isn't the lease.
ElevateOS resident community app gives every building interest groups residents run and your team moderates in one tap. Dog owners, runners, new parents and book clubs post, comment and get member notifications inside your branded app. Residents who know their neighbors have a reason to renew. At Magnolia Square, group activity rose 300%.
The problem
Residents know the building. They don't know each other.
A resident with no neighbors to miss renews on price alone. The building down the street offers a slightly cheaper unit, and they leave. Community still happens, in a group chat the building isn't in. Your team can't see it, can't moderate it and can't turn it into a reason to stay. Every move-out costs you turnover, vacancy and a new lease-up.
How it works
Create, join, moderate.
- 1Your team creates the first groups; residents create their own.
- 2Residents post, comment, like and get member notifications.
- 3Staff approve comments before they post and moderate from the staff app.
What's included
What's included in resident groups
Groups with posts, comments and likes
Give residents a place to talk that your building owns.
Member notifications
Members hear about new posts, so groups stay active.
Comment approval
Approve comments before they post, so the feed stays on brand.
Ban and moderation from the Staff App
Hide a post or remove a member in one tap, from anywhere.
Group activity in analytics
See which groups are growing, building by building.
Deep dive
Neighbors who meet up don't move out.
At Magnolia Square the dog owners planned their own meetup. The building didn't organize it. The app did. Group activity rose 300%. Residents who know their neighbors don't shop around at renewal. Leaving means leaving the group behind.
Works with
Works with the rest of the platform.
FAQ
Questions buyers ask on the first call.
Can residents start their own groups?
Yes. Your team creates the first groups, and residents create their own within your approval settings. ElevateOS keeps every group inside the building's branded app.
Can we moderate before a comment appears?
Yes. ElevateOS lets staff approve comments before they post. Nothing reaches the group feed until your team says so.
Can staff remove a member from a group?
Yes. Staff ban members and moderate posts from the Staff App. The group stays welcoming without anyone babysitting a chat.
Does group activity show in reporting?
Yes. Group activity appears in ElevateOS engagement analytics by building. You see which groups are growing and which buildings need a push.
Can a group post an event?
Yes. A group can post an event to the building calendar. Members find it next to every other event in the app.
Do groups stay separate for each building in a portfolio?
Yes. ElevateOS runs groups inside each building's resident app, with role-based access for staff. A regional manager sees every building in the region, while onsite staff moderate their own.
Related
Keep exploring.
Start a resident group on your branding, live in the demo.
In the demo you create a group, post to it as a resident, approve a comment from the Staff App and see the activity show up in engagement analytics.