Platform · Concierge
The resident app that sends the owner a check.
Every service a resident already pays for, housekeeping to dog walking to private chef, vetted, staffed and managed by ElevateOS in every market in the US and Canada, booked and paid in the branded app, with a revenue share to the owner on every booking. Add Market Shop, Resivents events, paid parking and managed staffing, and the app stops being an expense.
Services
Housekeeping
Dog walking
Training
Private chef
Housekeeping · Thursday 10am · Confirmed
The problem
Residents already pay for this. Just not through you.
The cleaner comes every other Thursday. The dog gets walked at noon. The trainer shows up Saturdays. All of it booked on someone else's app, paid to someone the building never vetted, walked past the front desk with a key the resident handed over. The spend is real and it's leaving through the lobby.
Services
Housekeeping
Dog walking
Training
Private chef
What's inside
Five modules. One app. One revenue line.
On-demand services
A five-star hotel's services. In an apartment building.
Vetted and staffed by ElevateOS. Residents pay. Owners share.
Market Shop
A store in the lobby and in the app.
Products, food orders and tablet point-of-sale, paid in the app.
Resivents
Events, planned and run by people whose whole job is events.
A planner, a marketing kit, setup and breakdown, from a catalog.
New revenue lines
Eight new lines on the owner's P&L.
Car wash, movers, parking, in-app sales and Amenity Pass.
Managed staffing
Our people, your lobby.
Front desk, concierge, fitness and amenity teams, run by us.
How it works
Book in the app. We do the rest. The owner gets paid.
- The resident opens the catalog in the branded app and books a time.
- ElevateOS confirms, staffs and manages the provider, the reschedule and the support.
- The service happens; the booking history lives in the app.
- The owner's share is calculated and reported in the portal, every month.
Pricing can start at $0 with the revenue share on.
The catalog
Everything a resident can book.
HOME
Housekeeping
Weekly, deep, move-in and move-out cleans, plus guest suite turnover.
WELLNESS
Fitness & Wellness
Personal training, 50+ class types, massage and spa.
PETS
Pets
Walking, grooming, training and sitting.
HOME
Handyman
TV mounting, furniture assembly and light installs.
LIFESTYLE
Lifestyle
Private chef, dry cleaning and beauty.
WELLNESS
Nutrition
Meal plans and nutrition coaching, booked in the app.
HOME
Home Watch
Unit checks while residents travel, with photo reports.
HOME
Moving & Junk Removal
Movers in and haulers out, scheduled with the elevator.
LIFESTYLE
Food & Grocery
Groceries and meals delivered to the door.
LIFESTYLE
Car Detailing
Mobile wash and detail subscriptions in the garage.
MOVE-IN
Move-in
Movers, furnishing, internet and power, set up before day one.
EVENTS
Events
Resivents programming and ticketed events on the calendar.
New categories get added because a customer asked. Tell us what your residents want.
Deep dive
Vetted, insured, managed. Not a vendor list.
A resident app with a "local businesses" page is not a concierge. ElevateOS screens the providers, manages the bookings, handles the no-shows and carries the liability. The property is not contracting with forty individuals. It's offering one amenity that happens to be staffed by people.
Provider
- Background check
- Insured
- Rated 4.9
- Managed by ElevateOS
Deep dive
The fee question, answered.
Every service is optional and resident-paid at a price the resident chose. Nothing is bundled into rent. Nothing is mandatory. Residents see a perk they'd have paid for anyway, now one tap away. Owners see a share of it. Nobody feels nickel-and-dimed because nobody is.
Rent
Services
optional · resident-paid
Coverage
Every market in the US and Canada. Available the day the app launches.
10,000+ vetted providers across every metro we serve, Chicago to Miami to Toronto to Montréal, staffed and managed by ElevateOS, live from the first day a community is on the platform.
Why ElevateOS
Works with what you have. Pays for itself. Built on request. Independent.
Services run on top of any PMS and any hardware; nothing changes in the building to turn them on.
Works with what you haveAt Apartments at City Center the revenue share covered the platform cost within three months.
Pays for itselfCar detailing, home watch and nutrition were added because customers asked; the next category is yours to name.
Built on requestBootstrapped, profitable, independent, and the services company is ours, not a marketplace we resell.
IndependentProof
What Concierge looks like in practice.
Wolf Point East, Chicago: residents spend $30,000+ a month on services.
Avenue5 portfolio: services revenue up 117% year over year.
Apartments at City Center: the revenue share covered the platform cost within three months.
Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month.
Simone Society: on-demand services live from opening day, part of the Avenue5 portfolio.
Integrations
The tools behind Concierge, already connected.
FAQ
Questions buyers ask on the first call.
Who provides the services?
ElevateOS does. Providers are vetted, insured, staffed and managed by ElevateOS in every market across the United States and Canada.
Are services available at every property?
Yes. On-demand services are available in every US and Canadian market from the day the app launches.
Do residents have to use them?
No. Every service is optional and resident-paid. Nothing is added to rent.
How does the owner earn from services?
ElevateOS shares revenue with the owner on every booking, reported in the portal every month.
Are the providers vetted and insured?
Yes. Background checks, insurance and ratings on every provider, managed by ElevateOS, with the liability carried by us.
Can residents tip, rate and rebook?
Yes. Ratings, tips and one-tap rebooking are in the app, and the booking history stays with the resident.
How fast does it start?
Services are live the day the app launches; at Apartments at City Center the share covered the platform cost within a quarter.
What if residents want a service you don't offer?
Tell us. Car detailing, home watch and nutrition were added because customers asked.
See the services catalog with your branding on it.
Bring your unit count. We'll show what comparable communities earn and book a service on the call.