Services · Home watch
The apartment is looked after while the resident is away.
Home watch service for apartments: plant care, mail and package pickup, and walkthrough check-ins with photo reports, from vetted, background-checked providers while residents travel. Booked and paid in the building's own app. The property earns a revenue share at no cost.
The problem
A spare key with the neighbor.
Residents travel and hand a spare key to a neighbor. Mail piles up, packages sit at the desk and the plants don't make it. The front desk becomes the unofficial house-sitter, with no record of who went in.
How it works
Book the check-in. ElevateOS sends the provider.
- 1The resident picks the check-ins needed while away in the app.
- 2Payment runs in the app.
- 3A vetted, background-checked provider arrives under the building's access rules, with a guest pass issued automatically.
- 4The resident gets the photo report in the app, and the owner's share is reported.
The check-ins
Every check-in while residents travel.
Plant care
Plants watered while the resident is away.
Mail pickup
Mail collected so it doesn't pile up.
Package pickup
Packages picked up instead of sitting at the desk.
Walkthrough check-ins
Unit checks while residents travel.
Photo reports
Check-ins come with photo reports in the app.
More while away
More for the time away.
Pet sitting
In-unit sitting when residents travel.
What's included
Home watch service for apartments, run by ElevateOS.
Vetted providers
Background-checked, insured and rated by residents.
Plant care
Plant watering while residents travel.
Mail and package pickup
Nothing piles up at the door or the desk.
Walkthrough check-ins
Unit checks while residents travel, with photo reports.
Booked and paid in the app
Booked like any other service.
Automatic guest passes
Every provider arrives with a guest pass already issued.
Every visit logged
The desk has a record of who went in.
Revenue share at no cost
The owner earns a share of every booking at no cost to the property.
Deep dive
Away from home, never out of touch.
Home watch joined the ElevateOS catalog on customer request. Residents get photo reports in the app. Providers follow the building's access rules, and guest passes are issued automatically. Every visit is logged. The property decides which services are allowed in the building.
Proof
Travel-season spend that stays in the building.
$30,000+
a month in resident services at Wolf Point East
+117%
services revenue at Avenue5
10,000+
vetted service providers
Works with
Home watch runs on the rest of the platform.
Connected services and modules
Check-ins, packages, guests and the desk run through the same platform.
FAQ
Questions buyers ask on the first call.
What does an apartment home watch service cover?
Home watch covers plant care, mail and package pickup, and walkthrough check-ins while residents travel. Check-ins come with photo reports.
How do home watch photo reports work?
Home watch check-ins come with photo reports. The resident sees them in the building's app.
Can mail and packages be picked up while a resident is away?
Yes. Home watch providers collect mail and pick up packages, so nothing piles up at the door or the desk.
Can someone water a resident's plants during a trip?
Yes. Plant care is part of home watch. Residents book it in the app with the rest of their check-ins.
Are ElevateOS home watch providers background-checked and insured?
Yes. Every ElevateOS home watch provider is vetted, background-checked, insured and rated by residents. ElevateOS manages the providers, so the property never hires them.
Can home watch be paired with pet sitting or a clean before the resident returns?
Yes. Residents can add in-unit pet sitting or book housekeeping for a clean before they're back. Every service books in the same app.
Why is home watch in the ElevateOS catalog?
Home watch joined the catalog because customers asked for it. It now books like any other on-demand service.
Who pays for home watch, and what does the owner earn?
Residents pay for home watch in the app. The owner earns a revenue share on every booking, at no cost to the property.
Related
Keep exploring.
Book a home watch on the demo.
Bring your building and watch a resident book a walkthrough check-in, the guest pass land at the desk, the photo report arrive in the app, and the owner's share appear in the portal.