Solutions · Class B and Market-Rate
A front door that opens from a phone, at a rent roll that makes sense.
Class B communities don't need a concierge desk to run like the buildings that have one. ElevateOS gives a thin team one Staff App for packages, maintenance and the front door, gives residents one branded app, and charges only for the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share.
The problem
The office closes at five. The building doesn't.
Packages pile up in the hallway. The maintenance tech carries a clipboard. Residents leave for the building across the street that has an app, while the property pays for separate tools that don't talk to each other. ElevateOS runs the building with the team it already has.
What Class B operators say
Three things Class B operators say before they switch.
“We don't have a front desk.”
ELEVATE Package Room gives every resident a code. Staff App Quick Scan keeps the office moving, and residents can request door-to-door delivery.
“Two people run the whole property.”
Staff App handles work orders, inspections and guest check-in. The portal handles announcements, and Resivents can run the events.
“Our residents are price-sensitive.”
Services are optional and resident-paid. Neighborhood Perks and loyalty rewards cost residents nothing, and the property chooses what appears in the app.
What's included
A Class B resident app, run by a thin team.
ELEVATE Package Room
Every resident gets a code for pickup. No desk required.
Quick Scan
Staff log 39+ packages a minute from a phone.
Door-to-door delivery
Residents request delivery to the door from the app.
Work orders and inspections
Photos, permission to enter and side-by-side inspections in Staff App.
Guest check-in
Guests check in with a verification code or a visitor PIN, with every visit logged.
Keyless access
Residents open every connected door from the same app.
Announcements and a two-way inbox
One portal for notices, one inbox for every resident message.
Perks and loyalty at no cost to residents
Neighborhood Perks and loyalty rewards cost residents nothing.
Deep dive
The package room without a desk.
The carrier drops the boxes. Staff App Quick Scan logs each one and the resident gets notified. ELEVATE Package Room gives every resident a code for pickup, and residents who want it at the door request door-to-door delivery in the app. Nobody waits for the office to open.
Income
Income that doesn't touch the rent.
Paid amenities, visitor parking and optional services each carry a revenue share. Services are optional and resident-paid, so nothing is added to rent.
Module pack
The Class B module pack.
Start with
The modules most Class B communities turn on first.
- Packages
- Maintenance
- Communication
- Inbox
- Visitors
- Keyless
Add when ready
Layer on income and community when the property is ready.
- Paid amenities
- Resivents
- Services
- Loyalty
Every asset class
Solutions for every building type, from garden to mixed-use.
Proof
Class B communities already run lean on ElevateOS.
Alluvion Las Olas: amenity income from $1,500 to $15,000+ a month at a 322-unit garden-style community
2M+
packages scanned on the platform
2.8M+
maintenance requests handled on the platform
50+
integrations across 1,500+ communities
Works with
A thin team runs on the rest of the platform.
Modules for Class B communities
Packages, maintenance, visitors, keyless, messaging and every integration run through one platform.
FAQ
Questions buyers ask on the first call.
Does a Class B community need a front desk to run ElevateOS?
No. ELEVATE Package Room and Staff App handle packages, visitors and daily operations without a staffed desk.
What does a Class B community turn on first?
Most start with packages, maintenance, communication, inbox, visitors and keyless access. Paid amenities, Resivents, services and loyalty can be added later.
Can a two-person team run ElevateOS?
Yes. Staff App handles work orders, inspections and guest check-in from a phone, and the portal handles announcements. Resivents can run the events.
Do Class B residents pay anything to use the app?
No. Services are optional and resident-paid, and Neighborhood Perks and loyalty rewards cost residents nothing.
How do packages work at a property without a front desk?
ELEVATE Package Room gives every resident a code for pickup. Residents can also request door-to-door delivery in the app.
Can a Class B property add modules later?
Yes. Every module can turn on when the property is ready, and pricing follows the modules turned on.
Does a Class B property keep its existing locks and intercom?
Yes. ElevateOS connects 50+ integrations, so installed hardware stays in place. A property can also start without hardware integrations.
How is ElevateOS priced for a Class B community?
Pricing is per unit, scoped to the modules the property turns on. Pricing can start at $0 depending on setup, paired with a revenue share.
Related
Keep exploring.
See a Class B building run lean.
Bring the property and watch a package get scanned, a Package Room code go out, a work order close and a guest check in, all from one phone.