Operate · Payments
Every dollar in the building, through one checkout.
ElevateOS handles resident payments, with apartment payment processing for amenities and services. Every dollar outside rent goes through one checkout: amenity fees, deposits, tickets, services, Market Shop, visitor parking and HOA dues. Accounting gets one export, the property controls the convenience fee, and rent stays in the PMS.
The problem
Five paid features, five ways to get paid.
The party-room deposit is collected at the desk. The event ticket is cash. The cleaner is paid outside the building. Accounting reconciles none of it, and the money the building earns is hard to find.
How it works
Charge, collect, reconcile.
- 1Every paid feature charges at the moment of booking: the amenity fee, the ticket, the service, the parking pass, the dues.
- 2Residents pay in the app; the convenience fee is set by the property.
- 3The payments page gives role-based views, exports, offline payment entry and invoice history for accounting.
What's included
What's included in resident payments
One checkout for every paid feature
Reservations, events, services, Market Shop, visitor parking and HOA dues, paid in the app.
Resident-paid convenience fee you control
The property sets it, the resident pays it.
Role-based payments page
Accounting and onsite teams each see what they need.
Exports
One export for accounting instead of five reconciliations.
Offline payment entry
The check at the desk lands in the same record.
Invoice history
Every payment, every resident, on file.
Deep dive
Rent stays where it is.
Rent runs through the PMS as it always has, and nothing changes in that flow. ElevateOS handles everything after the lease: the fees, the tickets, the services, the passes and the dues. Your rent process stays untouched while every other dollar finally has a home.
Proof
One checkout, one record, one export.
660,000+
amenity reservations paid through one checkout
Role-based payments page
Offline payments and invoice history
Works with
Works with the rest of the platform.
FAQ
Questions buyers ask on the first call.
Does rent go through ElevateOS?
No. Rent runs through your PMS. ElevateOS handles amenity fees, tickets, services, parking passes and dues.
Can we set a convenience fee?
Yes. The convenience fee is resident-paid and configurable by the property.
Can accounting export payments?
Yes. The payments page has filters, exports and invoice history. Accounting gets one export instead of reconciling five systems.
Can staff record an offline payment?
Yes. Staff record offline payments from the payments page. The check at the desk sits in the same history as payments made in the app.
Which features charge through the checkout?
Reservations, events, services, Market Shop, visitor parking and HOA dues all charge through one checkout. Each one charges at the moment of booking.
Can condo owners pay HOA dues in the app?
Yes. HOA dues are paid in the app on the same checkout. Owners pay dues where they book amenities and services.
Do accounting and onsite teams see different views?
Yes. The payments page has role-based views. Accounting sees exports and invoice history, and onsite teams see what they need at the desk.
How do pricing and revenue share work?
Pricing can start at $0 depending on setup, paired with a revenue share. A demo walks through the setup for your building.
Related
Keep exploring.
Collect a deposit on the demo.
Book a paid amenity from the app and watch it land on the payments page.