Engage · Move-in & Renewal Concessions
Welcome the move-in. Recognize the renewal.
ElevateOS sends resident renewal gifts and move-in gifts for apartments from your management portal. A gift at month eleven is a reason to renew, a concession at month twelve is a discount, and the welcome lands the day they move in. Choose from 400+ gift card options, including Visa and Amazon, and send it in a minute with no points required.
The problem
The renewal thank-you arrives after the decision.
A concession at month twelve is a discount. A gift at month eleven is a reason. Most buildings only have the first. It costs more and buys less, because the resident already decided.
How it works
Choose, send, record.
- 1The manager picks a gift in the portal: a Visa or Amazon card, a housekeeping, car detailing or handyman service card, or a card for an on-site amenity space.
- 2The resident receives it in the app.
- 3The portal keeps the record of what was sent and redeemed.
What's included
What's included in resident renewal gifts
400+ gift card options, including Visa and Amazon
Send a card residents actually use.
Service gift cards
Housekeeping, mobile car detailing and handyman services, sent as a gift.
Amenity space gift cards
Gift time in your building's own on-site amenity spaces.
Move-in and renewal moments
Welcome the move-in and recognize the renewal before the decision.
Issued from the portal
The property manager sends a gift in a minute, no points required.
A record of every gift
Every gift sent and redeemed is tracked in the portal.
Deep dive
A gift, not a credit.
These are gifts the property chooses to send, not rent credits, lease changes or ledger entries. Residents don't earn anything to receive them. Loyalty & Rewards covers what residents earn; this covers what the building gives.
Proof
Every gift chosen, sent and tracked.
400+
gift card options
Service and amenity gift cards
Every gift tracked
Works with
Works with the rest of the platform.
FAQ
Questions buyers ask on the first call.
Do residents need points to receive a gift?
No. The property manager sends move-in and renewal gifts from the portal. Residents receive them without earning anything.
What gifts can we send residents?
ElevateOS offers 400+ gift card options, including Visa and Amazon. You can also send service gift cards for housekeeping, mobile car detailing and handyman services, or gift cards for your on-site amenity spaces.
Is this a rent credit?
No. These are gifts, not rent credits, lease changes or PMS postings. Nothing touches the resident ledger.
Is there a record of every gift sent?
Yes. Every gift sent and redeemed is tracked in the portal. Your team sees what went out and what residents used.
Who sends move-in and renewal gifts?
The property manager sends them from the ElevateOS management portal. The resident receives the gift in the resident app.
When should we send a renewal gift?
Send it before the renewal decision, not after. A gift at month eleven is a reason to renew; a move-in gift is best the day they move in.
How are concessions different from Loyalty & Rewards?
Concessions are gifts the property chooses to send, with no points. Loyalty & Rewards covers what residents earn through points and levels, and the two work together.
Related
Keep exploring.
Send a renewal gift, live in the demo.
In the demo you pick a Visa gift card for a unit with a renewal in 30 days and send it from the portal. Then you watch it land in the resident app and see the record in the portal.