Compare
ElevateOS vs PMS resident apps
Your PMS runs the books. ElevateOS runs the building. Keep your PMS as the system of record and add ElevateOS as the system of action: doors, packages, amenities, services and events in one app that syncs with it.
What PMS resident apps does well. PMS resident portals handle rent payments, lease documents and work orders well, and they come bundled with the PMS contract.
| Capability | ElevateOS | PMS resident apps |
|---|---|---|
| Resident app | ||
| Staff app | ||
| Keyless | ||
| Intercom | ||
| Packages | ||
| Amenities | ||
| Events | ||
| Services marketplace | ||
| Revenue share | ||
| PMS sync | ||
| Hardware-agnostic | ||
| Open API | ||
| Build on request | ||
| Independent |
Competitor capabilities reflect their public documentation at the time of writing.
Who should pick PMS resident apps
Stay with your PMS portal alone if rent and work orders are all your residents need from an app.
Who should pick ElevateOS
Pick ElevateOS if you want one branded app for residents, one staff app and one portal, connected to the hardware and PMS you already own, with services and amenities that pay the platform back.
Detailed comparison
Where a PMS portal ends and ElevateOS begins.
A PMS portal is strongest at rent, leases and core records. ElevateOS keeps those records in the PMS and adds the resident, staff, hardware and revenue experience around them.
| Capability | ElevateOS | PMS portal |
|---|---|---|
| Rent payments and lease workflows | Through the PMS | Native strength |
| Maintenance requests | Photos, KPIs and PMS write-back | Native strength |
| Branded resident experience | Branded per property | Varies by PMS |
| Keyless across hardware brands | 50+ integrations | Varies by PMS and partner |
| Intercom calls and door release | Supported brands in one app | Varies by portal |
| Package operations | Staff App, Quick Scan and locker integrations | Varies by portal |
| Paid amenities | Fees, deposits and Amenity Pass | Varies by portal |
| Managed resident events | Resivents | Not a core PMS function |
| Staffed services marketplace | US and Canada provider network | Not a core PMS function |
| Revenue share to the owner | Services, amenities, parking and events | Not a core PMS function |
| PMS flexibility | Seven PMS platforms | The portal follows its own PMS |
| Independent product roadmap | Independent and profitable | Owned by the PMS provider |
Competitor capabilities reflect their public documentation at the time of writing.
Three differences
The building, the income and the independence.
The building
ElevateOS connects doors, intercoms, packages, amenities and staff operations. A PMS portal centers the lease and payment record.
The income
ElevateOS adds resident-paid services, amenities, parking and events with a revenue share to the owner.
The independence
ElevateOS runs across seven PMS platforms, so a mixed portfolio can standardize one resident experience.
Keep the PMS
ElevateOS sits on top of the system of record.
Residents and leases sync from the PMS. Work orders write back where supported. Credentials flow to the access system. ElevateOS handles the experience after the lease is signed.
FAQ
Questions buyers ask on the first call.
Does ElevateOS replace a PMS resident portal?
ElevateOS can become the branded resident experience while the PMS remains the system of record for leases, rent and resident data.
Can we keep our PMS and use ElevateOS?
Yes. ElevateOS integrates with seven PMS platforms for residents, leases, work orders and credential workflows.
What does ElevateOS add beyond a PMS portal?
ElevateOS adds hardware control, package operations, paid amenities, managed events, resident services and owner revenue share.
Is switching resident apps disruptive?
ElevateOS connects supported hardware already installed and syncs residents from the PMS, which reduces reprogramming and duplicate entry.
Which option should a portfolio choose?
Choose a PMS portal for core rent and lease workflows alone. Choose ElevateOS when the app must also run the building and create income.
See your building run on one app.
Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back.