Glossary
What Is an Apartment Smart Thermostat System?
An apartment smart thermostat system is the connected thermostat in each unit plus the software that puts its controls in a resident app and a staff portal.
An apartment smart thermostat system pairs the device with an app
The thermostat on the wall sets the temperature in the unit. The system becomes smart when that device connects to software that residents and staff can reach. With ElevateOS, residents control the temperature and mode from the building's resident app. The controls in the app follow what each installed thermostat model supports, so one model can offer more options than another. Residents never install a separate thermostat app.
Owners connect the thermostats already installed
Apartment owners and operators do not have to replace installed thermostats to put climate control in the resident app. ElevateOS works with the equipment already in the building. The property team manages every connected device from the portal, and device incident alerts reach the team there. Before launch, ElevateOS confirms the exact hardware, firmware and integration configuration during the stack review. Available controls depend on the model and the building's configuration.
ElevateOS pairs climate control with leak alerts
ElevateOS covers thermostats and leak detection through the same smart home integration. Supported Wi-Fi leak sensors alert the resident and the property team at the same time. Staff receive the leak alert in the ElevateOS app their maintenance team already uses. Any supported Wi-Fi leak detector can be connected after launch. In the resident app, climate sits next to the key, the packages and the rest of the building's services.
Trace the system from the wall to the app
The thermostats and HVAC integration page lists the supported climate systems and controls. The leak detection integration page explains alerts from connected Wi-Fi sensors. The resident app page shows the branded app where climate control sits. Smart apartment platform describes how connected devices fit a wider resident experience. These pages separate the thermostat hardware from the software that residents and staff use.
FAQ
Glossary questions
What makes an apartment thermostat smart?
A smart thermostat connects to software that residents and staff can reach. ElevateOS connects supported thermostats to the building's resident app.
Do all apartment thermostat models offer the same app controls?
The controls in the app follow what each installed thermostat model supports. ElevateOS shows the controls that each connected model makes available.
Can leak sensors run alongside a smart thermostat system?
Supported Wi-Fi leak sensors connect through the same smart home integration. ElevateOS sends their alerts to the resident and the property team at the same time.
Who confirms that a building's thermostat will connect?
ElevateOS confirms the exact hardware, firmware and integration configuration during the stack review. The property can also search the device directory by brand, device type or model ID.
Can leak detectors be added after the thermostats go live?
Any supported Wi-Fi leak detector can be connected after launch. ElevateOS delivers its alerts through the same app.
Do maintenance teams need another app for device alerts?
Staff receive leak alerts in the ElevateOS app their maintenance team already uses. Device incident alerts also reach the property team in the portal.
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