Glossary
What Is Multifamily Lobby Market Software?
Multifamily lobby market software runs a self-service store in a building's lobby, where residents pick up products and pay in the resident app with no cashier.
Multifamily lobby market software turns the lobby into a self-service store
Multifamily lobby market software lets a building run a small store without staff at a register. On ElevateOS, the lobby market is part of Market Shop, the store inside the building's own resident app. A resident picks up an item, uses the tablet point of sale and pays in the app. The property sets the products, the categories and the promo codes. Residents can see what they bought and when in their order history.
Owners keep late-night spending inside the building
Residents who need an essential late at night often order from an app the building does not control. Every dollar of that spend leaves the building. A lobby market gives residents a closer option. On ElevateOS, the owner earns a share of every Market Shop sale. That share is calculated and reported in the portal every month, in the same revenue line as services, paid amenities, visitor parking and ticketed events.
ElevateOS runs the lobby market on the same checkout as the rest of the building
ElevateOS runs Market Shop payments on one checkout with services, amenities and events. Reservations, events, services, Market Shop orders, visitor parking and HOA dues are all paid in the app. The property sets the convenience fee, and the resident pays it. Accounting and onsite teams each get a view of the payments they need, and invoice history keeps every payment on file. Rent stays in the PMS. Market Shop is available in every US and Canadian market.
See how the lobby market connects to revenue and services
The Market Shop page covers the lobby market, the in-app store, promo codes and food orders. The New Revenue Lines page shows where Market Shop sits among the owner's ancillary income lines. Revenue share defines the owner's portion of each sale. A resident convenience app covers the wider set of everyday tasks residents handle in one app. Each page covers one part of how the building store works.
FAQ
Glossary questions
Does a lobby market need staff at a register?
No, residents at an ElevateOS lobby market pay in the app on a tablet point of sale. Nobody needs to stand at a register.
Who chooses the products sold in the lobby market?
The property sets the products and sorts them into categories on ElevateOS. The same setup also covers promo codes.
Can a lobby market run a welcome offer or a weekend deal?
Yes, the property creates promo codes on ElevateOS, such as a welcome code or a weekend deal. Residents apply the code at checkout in the app.
How does an owner earn from lobby market sales?
ElevateOS gives the owner a share of every Market Shop sale. The share is calculated and reported in the portal every month.
Is the lobby market checkout separate from amenity and service payments?
No, ElevateOS runs Market Shop on the same checkout as services, amenities and events. Residents pay for all of them in the app.
Does lobby market revenue appear in a separate report?
No, ElevateOS reports Market Shop sales in the same revenue line as services, paid amenities, visitor parking and ticketed events. The owner sees one revenue line, not five vendors.
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