Switching guide
Switching from BuildingLink without losing the front desk.
BuildingLink runs the desk. ElevateOS runs the desk, the resident app, the hardware and the income. Shift logs, packages, visitors and incident reports move into Staff App; the rest is new.
What stays. What changes.
The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.
What stays
your front desk team, your procedures, the package room, any lockers.
What changes
front desk work moves to Staff App on a phone, residents get keyless and intercom in the same app as packages, the owner gets services and amenity revenue.
Plan for this
The one thing to settle before launch.
the desk's muscle memory. Export the resident instructions and vendor lists, load them into Staff App's property and unit instructions, and run both systems for one overlap week.
Four weeks, no forklift.
A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.
Week 1, connect the PMS.
Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.
Week 2, connect the hardware.
Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.
Week 3, brand and configure.
The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.
Week 4, activate.
Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.
You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.
Proof
A switch already proven in the field.
Optima Signature consolidated six resident portals into one.
Integrations
50+ integrations. Keep what's installed.
ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs.
- SALTO
- dormakaba
- igloohome
- Latch
- RemoteLock
- PointCentral
- Schlage
- Yale
- ASSA ABLOY Visionline
- Brivo
- Avigilon Alta
- Kastle
- HID
- Gatewise
- PDK
- ICT
- ElevateOS Intercom
- Rently
- ButterflyMX
- Swiftlane
- 2N
- Comelit
- Aiphone
- DoorBird
- Akuvox
- Mircom
- WebbVision
- ecobee
- Honeywell
- Google Nest
- Daikin
- CoolAutomation
- ELEVATE Package Room
- Luxer One
- Parcel Pending
- Package Concierge
- Hello Package
- Otis
- Yardi
- Entrata
- RealPage
- ResMan
- AppFolio
- Rent Manager
- MRI
- Stripe
- Reputation.com
- HubSpot
- Twilio
Don't see yours? Request it
Customer results
Results from buildings on ElevateOS.
- Hines
- Greystar
- CBRE
- Avenue5
- Bozzuto
- Willow Bridge Property Company
- Cushman & Wakefield
- Morguard
- Asset Living
- Onni
- Kennedy Wilson
- ZRS
Chicago
6 portals to 1
Optima Signature
Six portals consolidated into one. Front desk questions about "which app" went to zero.
Atlanta
3 apps to 1
The Hadley
Lockers and access control in one app. 3,200 locker pickups a month with zero at the desk.
Norwalk
3x event attendance
The Curb
One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen.
FAQ
Questions buyers ask on the first call.
Do we keep our package history?
Export it before cutover; ElevateOS starts a searchable record from day one.
Does the front desk need a computer?
No, Staff App runs on the phone; the portal is there for managers.
Can residents still register guests?
Yes, in the app, with visitor PINs through the access system.
Related
Plan the rest of the stack.
Plan the switch from BuildingLink
Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.