Avenue5 grew services revenue 117% with ElevateOS →
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Switching guide

Keep the ButterflyMX intercom. Retire the ButterflyMX app.

ButterflyMX makes an excellent intercom. We integrate it. Residents answer the door, release it and issue guest PINs from the ElevateOS app, next to the key, the packages and the rent.

Optima Signature consolidated six resident portals into one.

What stays. What changes.

The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.

What stays

the ButterflyMX panels, the installer relationship, the hardware warranty.

What changes

residents stop carrying a second app; the intercom becomes a feature of the building's app.

Plan for this

The one thing to settle before launch.

the directory sync. ElevateOS syncs residents from the PMS to the intercom directory so nobody maintains it by hand.

Four weeks, no forklift.

A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.

  1. Week 1, connect the PMS.

    Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.

  2. Week 2, connect the hardware.

    Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.

  3. Week 3, brand and configure.

    The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.

  4. Week 4, activate.

    Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.

You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.

Proof

A switch already proven in the field.

Optima Signature consolidated six resident portals into one.

FAQ

Questions buyers ask on the first call.

Does video calling still work?

Yes, in-app video calls and door release through the ButterflyMX SDK.

Do guest PINs work?

Yes, issued from the ElevateOS app.

Do we need new panels?

No.

Plan the switch from the ButterflyMX app

Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.

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