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Switching guide

Switching from Flamingo: events and perks are two modules, not the whole app.

Flamingo does events, perks and rewards. ElevateOS does events, perks and rewards, then opens the door, scans the packages, books the amenities, staffs the housekeeper and sends the owner a check.

Optima Signature consolidated six resident portals into one.

What stays. What changes.

The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.

What stays

your event cadence, your local perks relationships, your rewards logic.

What changes

events run by Resivents, perks on the home screen, loyalty points and gift cards, plus every operational and access module in the platform.

Plan for this

The one thing to settle before launch.

the rewards balances. Decide whether to honor existing points at cutover; ElevateOS loyalty levels and the gift card catalog are configured in week three.

Four weeks, no forklift.

A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.

  1. Week 1, connect the PMS.

    Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.

  2. Week 2, connect the hardware.

    Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.

  3. Week 3, brand and configure.

    The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.

  4. Week 4, activate.

    Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.

You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.

Proof

A switch already proven in the field.

Optima Signature consolidated six resident portals into one.

FAQ

Questions buyers ask on the first call.

Does ElevateOS run events for us?

Yes, Resivents plans, staffs and markets them.

Does it have perks and rewards?

Yes, Neighborhood Perks, a loyalty program and digital gift cards.

What else does it do?

Keyless, intercoms, packages, maintenance, amenities, services, payments and analytics.

Plan the switch from Flamingo

Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.

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