Switching guide
Switching from OneValet: packages and valet are two modules, not the whole product.
Keep the package room and the valet stand. Move them into a platform that also does the door, the amenities, the events, the services and the revenue.
What stays. What changes.
The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.
What stays
the package room, the valet operation, the lockers if you have them.
What changes
Quick Scan at 39 packages a minute, ELEVATE Package Room, door-to-door delivery, the valet dashboard in Staff App, and everything else in the platform.
Plan for this
The one thing to settle before launch.
the overlap at the desk. Run OneValet and Staff App side by side for one week so no package gets logged in only one.
Four weeks, no forklift.
A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.
Week 1, connect the PMS.
Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.
Week 2, connect the hardware.
Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.
Week 3, brand and configure.
The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.
Week 4, activate.
Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.
You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.
Proof
A switch already proven in the field.
Optima Signature consolidated six resident portals into one.
Integrations
50+ integrations. Keep what's installed.
ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs.
- SALTO
- dormakaba
- igloohome
- Latch
- RemoteLock
- PointCentral
- Schlage
- Yale
- ASSA ABLOY Visionline
- Brivo
- Avigilon Alta
- Kastle
- HID
- Gatewise
- PDK
- ICT
- ElevateOS Intercom
- Rently
- ButterflyMX
- Swiftlane
- 2N
- Comelit
- Aiphone
- DoorBird
- Akuvox
- Mircom
- WebbVision
- ecobee
- Honeywell
- Google Nest
- Daikin
- CoolAutomation
- ELEVATE Package Room
- Luxer One
- Parcel Pending
- Package Concierge
- Hello Package
- Otis
- Yardi
- Entrata
- RealPage
- ResMan
- AppFolio
- Rent Manager
- MRI
- Stripe
- Reputation.com
- HubSpot
- Twilio
Don't see yours? Request it
Customer results
Results from buildings on ElevateOS.
- Hines
- Greystar
- CBRE
- Avenue5
- Bozzuto
- Willow Bridge Property Company
- Cushman & Wakefield
- Morguard
- Asset Living
- Onni
- Kennedy Wilson
- ZRS
Chicago
6 portals to 1
Optima Signature
Six portals consolidated into one. Front desk questions about "which app" went to zero.
Atlanta
3 apps to 1
The Hadley
Lockers and access control in one app. 3,200 locker pickups a month with zero at the desk.
Norwalk
3x event attendance
The Curb
One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen.
FAQ
Questions buyers ask on the first call.
Is package scanning as fast?
Quick Scan runs at 39 or more packages per minute with carrier detection.
Do residents get the same notifications?
Push notification with location, plus pickup, mark received and door-to-door in the app.
Does valet move too?
Yes, check-in, check-out, resident requests, ticket photos and vehicle records in Staff App.
Related
Plan the rest of the stack.
Plan the switch from OneValet
Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.