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Switching guide

Switching from Entrata RXP without leaving Entrata.

Keep Entrata as the system of record. ElevateOS syncs residents and leases from Entrata, with category and location filters, and adds everything a resident touches after the lease: the door, the packages, the amenities, the events, the housekeeper and the revenue share.

Optima Signature consolidated six resident portals into one.

What stays. What changes.

The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.

What stays

Entrata, rent, leasing, accounting.

What changes

the resident app becomes the building's app with 50+ hardware integrations and a services marketplace; staff get Staff App; the owner gets income.

Plan for this

The one thing to settle before launch.

the filters. Entrata sync supports category and location filters; set them on the first onboarding call so the right residents land in the right building.

Four weeks, no forklift.

A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.

  1. Week 1, connect the PMS.

    Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.

  2. Week 2, connect the hardware.

    Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.

  3. Week 3, brand and configure.

    The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.

  4. Week 4, activate.

    Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.

You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.

Proof

A switch already proven in the field.

Optima Signature consolidated six resident portals into one.

FAQ

Questions buyers ask on the first call.

Does anything in Entrata change?

No.

Does ElevateOS do keyless and intercom?

Yes, across SALTO, dormakaba, Brivo, ButterflyMX and more.

How long does the switch take?

About four weeks.

Plan the switch from RXP

Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.

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