Switching guide
Switching from Rise, now part of VTS.
Rise Buildings was built for residents. VTS is built for office leasing. ElevateOS is built for the multifamily building, with the door, the packages, the amenities, the events, the services and the revenue in one app.
What stays. What changes.
The cutover keeps the systems and equipment that still work, then replaces the resident and staff experience around them.
What stays
your access hardware, your PMS, your front desk.
What changes
a resident app that is the product, not a module; Staff App for staff; staffed services; a revenue share.
Plan for this
The one thing to settle before launch.
the access integration. Rise deployments often run deep on building access; tell us the brands and ElevateOS provisions credentials from the PMS so the switch doesn't touch the readers.
Four weeks, no forklift.
A typical cutover runs about a month and nothing goes dark. Your onboarding plan will be specific to your buildings; this is the shape.
Week 1, connect the PMS.
Residents and leases sync from Yardi, Entrata, RealPage, ResMan, AppFolio or Rent Manager. Residents notice nothing yet.
Week 2, connect the hardware.
Locks, intercoms, lockers and thermostats connect to ElevateOS. The old app works in parallel. No lock is reprogrammed.
Week 3, brand and configure.
The home screen, amenities, fees, services catalog and Resivents calendar are set up. Staff get Staff App and training.
Week 4, activate.
Invitation emails go out, residents activate and keys appear on phones. The old app sunsets after an overlap you choose.
You keep: the hardware, the PMS, the staff and the exported history. You change: one app, one login and one invoice.
Proof
A switch already proven in the field.
Optima Signature consolidated six resident portals into one.
Integrations
50+ integrations. Keep what's installed.
ElevateOS connects the locks, intercoms, access control, thermostats, package lockers, elevators and property management system your building already runs.
- SALTO
- dormakaba
- igloohome
- Latch
- RemoteLock
- PointCentral
- Schlage
- Yale
- ASSA ABLOY Visionline
- Brivo
- Avigilon Alta
- Kastle
- HID
- Gatewise
- PDK
- ICT
- ElevateOS Intercom
- Rently
- ButterflyMX
- Swiftlane
- 2N
- Comelit
- Aiphone
- DoorBird
- Akuvox
- Mircom
- WebbVision
- ecobee
- Honeywell
- Google Nest
- Daikin
- CoolAutomation
- ELEVATE Package Room
- Luxer One
- Parcel Pending
- Package Concierge
- Hello Package
- Otis
- Yardi
- Entrata
- RealPage
- ResMan
- AppFolio
- Rent Manager
- MRI
- Stripe
- Reputation.com
- HubSpot
- Twilio
Don't see yours? Request it
Customer results
Results from buildings on ElevateOS.
- Hines
- Greystar
- CBRE
- Avenue5
- Bozzuto
- Willow Bridge Property Company
- Cushman & Wakefield
- Morguard
- Asset Living
- Onni
- Kennedy Wilson
- ZRS
Chicago
6 portals to 1
Optima Signature
Six portals consolidated into one. Front desk questions about "which app" went to zero.
Atlanta
3 apps to 1
The Hadley
Lockers and access control in one app. 3,200 locker pickups a month with zero at the desk.
Norwalk
3x event attendance
The Curb
One app across the district. Event attendance tripled once residents and tenants shared a calendar. Retail partners post offers straight to the home screen.
FAQ
Questions buyers ask on the first call.
Does ElevateOS do visitor management?
Yes. Guest passes issue as a PIN, a mobile key, a QR pass or a fob through every connected lock, access control and intercom system, and every visit is logged.
Does it work for mixed-use?
Yes, Hollywood Park, Fenton, Uncommons and West Edge run on it.
Is the vendor focused on multifamily?
Entirely.
Related
Plan the rest of the stack.
Plan the switch from Rise
Bring your current PMS, hardware and app list. ElevateOS will map the overlap, migration and activation plan for your portfolio.