Use case · Launch a Lease-Up
Lease-up moves fast. The app has to be there first.
A branded resident app before the first lease, keyless entry at move-in, the services catalog live on day one and the first ninety days of events on the calendar before the lobby is furnished. Pricing can start at $0 depending on setup, paired with a revenue share.
The problem
The app shows up six months after the residents do.
A new building has one shot at a first impression, and the resident app usually arrives after opening, chosen by the management company after three different subs specified the hardware. The tour has nothing to show, move-in day is a line at the office and the first month is quiet.
What lease-up teams say
Three things lease-up teams say before opening.
“The tour has nothing to show.”
A demo unit runs the live branded app, so prospects open the amenity door with a phone key on the tour.
“Move-in week is a line at the office.”
The checklist starts the hour the lease is signed, and the mobile key is on the phone before move-in day.
“The building is empty on weekends.”
Resivents puts the first ninety days of events on the calendar before certificate of occupancy.
What's included
Opening-day ready, building by building.
Branded app before the first lease
Built and branded during construction, live before move-in.
Pre-connected hardware
Every lock, intercom and locker choice on the integration catalog is pre-connected.
Demo unit for tours
A test resident account in the live app for leasing agents.
Move-in checklists
Forms, uploads, e-signed acknowledgements and the move-in inspection, tracked per resident.
Keys at move-in
Completing the checklist can issue the mobile key.
Services on day one
The services catalog is live the day the app launches.
Neighborhood Perks
Local perks signed before the first move-in.
Ninety days of events
Resivents books the opening calendar before certificate of occupancy.
Deep dive
From signed lease to first event, without the office.
The lease is signed in the PMS and the invitation goes out the same hour, with reminders by email, SMS and push until the resident activates. The checklist runs in the app, completion issues the mobile key and the resident's first week already has events, services and perks waiting.
Customer proof
Opening days already run on ElevateOS.
Hollywood Park, Fenton, Uncommons and West Edge launched on the platform. At Apartments at City Center, the revenue share covered the platform cost within three months.
Keep going
More ways to open strong.
Proof
Buildings that opened on ElevateOS.
Hollywood Park, Fenton, Uncommons and West Edge launched on the platform
Apartments at City Center: the revenue share covered the platform cost within 3 months
50+
integrations pre-connected from the catalog
1,500+
communities on one platform
Works with
The launch runs on the rest of the platform.
Launch modules
Branding, move-in, keyless, services, events and leasing tours go live together.
FAQ
Questions buyers ask on the first call.
How fast does a new resident get into the app during lease-up?
The invitation goes out the hour the lease is signed in the PMS. Reminders follow by email, SMS and push until the resident activates.
Can the mobile key be on the phone before move-in day?
Yes. Completing the move-in checklist can issue the mobile key, so the resident walks in without a stop at the office.
What does the first resident calendar look like at a new building?
Resivents books the first ninety days of events before certificate of occupancy. Residents RSVP or buy tickets in the app from move-in.
Does a lease-up need a separate app for services?
No. The services catalog is live in the branded app the day it launches, so residents book services in the same app that opens the door.
Which buildings launched on ElevateOS?
Hollywood Park, Fenton, Uncommons and West Edge launched on the platform. Each one runs residential, retail and public space in one app.
Can the lease-up team track move-in progress?
Yes. The office sees every resident's checklist progress on one dashboard, so nobody gets chased at the desk.
How is a lease-up priced on ElevateOS?
Pricing can start at $0 depending on setup, paired with a revenue share. Services are live the day the app launches, so the revenue share starts with the building.
Related
Keep exploring.
Plan the launch on the demo.
Bring the opening date and see the branded app, the demo-unit tour, the move-in checklist and the first ninety days of events mapped to it.