Use case · Protect the Asset
The alerts, logs and evidence that keep the building out of trouble.
Leak alerts to residents and staff at the same moment, incident reports with photos and video, an audit trail on every lock event and package session, and a visit log on every guest pass. When the adjuster calls, the answer is on the screen. Pricing can start at $0 depending on setup, paired with a revenue share.
The problem
When the adjuster calls, the answer can't be a shrug.
The leak is discovered by the neighbor downstairs. The lobby incident has no record. Nobody can say who was in the building Thursday night or who had a key to 4B last March. Every gap in the record becomes the owner's cost.
What regionals say
Three things regional managers say after an incident.
“The unit below found the leak first.”
Every connected leak detector alerts the resident and the property team the moment water hits the floor.
“There's no record of what happened in the lobby.”
Incident reports with photos and video go to the building record, searchable and readable by the regional.
“Nobody knows who had access.”
Every lock event, package session and guest pass is logged, and access ends with the lease.
What's included
A record for every door, every pass, every drop.
Leak alerts
The resident and the property team are alerted at the same time.
Incident reports
Photos and video, logged and searchable from Staff App.
Lock audit trail
Every lock event is recorded.
Package room sessions
Every ELEVATE Package Room session is logged.
Guest visit logs
Every pass has a visit log, and staff are notified at check-in.
Revoke at lease end
Deactivation in the PMS revokes access, including recurring vendor permissions.
Device-bound keys
Each mobile key is bound to one device.
Asset records
QR-tagged equipment with service history and warranty tracking.
Deep dive
Thursday night at 9pm, answered in one search.
Guest passes carry visit logs, lock events carry an audit trail and incident reports carry photos and video. The regional team reads the record without calling the desk. Access tied to a resident ends when the lease does.
Equipment
Equipment on a schedule, not on a hunch.
Appliances, HVAC and building equipment carry QR tags with service history, warranty tracking and preventive maintenance by month. A scan opens the record, and the fix lands in Maintenance & Work Orders.
Keep going
More ways to keep the building out of trouble.
Go keyless without new locks
Device binding and instant revoke on the locks already installed.
Proof
Buildings already keeping their own record.
Audit trail on every lock event
56,000+
guest pass visits logged on the platform
Leak alerts to resident and staff at once
SOC 2 Type II certified
Works with
The record runs on the rest of the platform.
Safety and record modules
Leak detection, front desk, visitors, keyless access and asset tracking write to one building record.
FAQ
Questions buyers ask on the first call.
How fast does staff hear about a leak?
Every connected leak detector alerts the resident and the property team the moment water hits the floor. A leak found in minutes is a towel, not an insurance claim.
Can an incident report include video?
Yes. Incident reports in Staff App carry photos and video of what happened, and each report is logged and searchable.
Can the property show who entered a unit and when?
Lock events carry an audit trail, and guest passes carry visit logs. The answer comes from the record, not from memory.
Can the building record be exported?
Yes. The record exports from the portal when the owner or the insurer asks for it.
Does protecting the asset require new hardware?
No. ElevateOS connects the leak detectors, locks and access systems already installed, so the record builds on the hardware in the walls.
How does preventive maintenance protect the building?
Equipment carries QR tags with service history, warranties and a preventive schedule by month. What's due surfaces before it fails.
How is the building record priced on ElevateOS?
Leak alerts, incident reports, visit logs and audit trails run on the ElevateOS platform. Pricing can start at $0 depending on setup, paired with a revenue share.
Related
Keep exploring.
See the audit trail on the demo.
Trigger a leak alert, file an incident with video, check in a guest and pull the lock history for one unit, all in one record.