Use case · End Deposit Disputes
The move-out conversation, settled before it starts.
Room-by-room inspections with time-stamped photos at move-in, the same checklist at move-out, both sets side by side and management sign-off. The evidence is in the file before anyone argues. Pricing can start at $0 depending on setup, paired with a revenue share.
The problem
The deposit fight is a memory contest.
Move-in condition lives on a paper form that got lost or on a phone that left with the leasing agent. By move-out the resident remembers the unit differently, and nobody can prove otherwise. The scratch, the stain and the broken blind become the property's cost.
What the office says
Three things the office says at move-out.
“The move-in form is missing.”
The resident's move-in inspection lives in the app, room by room, with time-stamped photos.
“It was like that when I moved in.”
Move-out photos sit next to the move-in photos for every room, so the answer is on the screen.
“The agent who did the walk left.”
Every signed-off inspection stays with the unit, not with whoever ran it.
What's included
Evidence on every room, every turn.
Resident move-in from the app
Residents document their own unit on day one.
Staff walks from Staff App
The same checklist when the unit needs a staff walk.
Room-by-room checklists
Kitchen, bathroom, bedrooms and living room, each with photos.
Time stamps
Every photo carries the date and time it was taken.
Side-by-side move-out
Move-out photos next to move-in photos, room by room.
Management sign-off
The record is final once a manager signs.
Kept with the unit
Signed-off inspections stay on the unit record for the next turn.
Internal inspections
Templates, schedules and assignees for everything in between.
Deep dive
The record starts before the first box is unpacked.
The move-in inspection is a task on the resident's move-in checklist, so the record exists from day one. Move-out runs against the same checklist and puts both sets of photos side by side. Management signs off, and the comparison becomes the record.
Turn week
Built for the busiest week of the year.
Templates and assignees put every unit on a staff list, and residents can document their own move-in. Student communities run hundreds of move-outs in four days without a clipboard.
Keep going
More ways to protect the unit.
Proof
Turns already documented on ElevateOS.
284,000+
move-in checklists completed with photo evidence
Move-in and move-out photos side by side
Inspections included with no per-unit fee
1,500+
communities on one platform
Works with
The inspection runs on the rest of the platform.
Inspections, move-in and maintenance
Inspections, move-in, Staff App, maintenance and asset tracking share one unit record.
FAQ
Questions buyers ask on the first call.
What evidence does ElevateOS keep for a deposit deduction?
Time-stamped move-in and move-out photos for each room, side by side, with management sign-off. The record stays with the unit.
Who completes the move-in inspection?
The resident completes it from the app, room by room, or staff run the same checklist from Staff App. Either way, every photo carries a time stamp.
Is the move-in inspection part of the move-in checklist?
Yes. The move-in inspection is a task on the resident's move-in checklist, and the office sees it alongside every other move-in task.
Which rooms does the inspection checklist cover?
Kitchen, bathroom, bedrooms and living room, each with its own photos. Inspections run on templates, so a building can match the checklist to its units.
How many move-in checklists have run on ElevateOS?
284,000+ move-in checklists have been completed with photo evidence on ElevateOS. Each one starts the unit's record on day one.
Do photo inspections speed up unit turns?
Yes. The move-out walk runs against the move-in checklist, so the team knows what changed before the turn starts.
How is deposit protection priced on ElevateOS?
Inspections are included in the ElevateOS platform with no per-unit fee. Pricing can start at $0 depending on setup, paired with a revenue share.
Related
Keep exploring.
Run a move-out inspection on the demo.
Walk a unit room by room, see move-in and move-out photos side by side and sign off the record that settles the deposit.