Avenue5 grew services revenue 117% with ElevateOS →
ElevateOSElevateOS

5 min read

What a resident experience operating system is, and why your building needs one

A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community. That includes communication, maintenance, packages, access control, amenities, events, payments and services.

What is a resident experience operating system?

A resident experience operating system is a single platform that runs every resident-facing and staff-facing function of an apartment community. That includes communication, maintenance, packages, access control, amenities, events, payments and services.

ElevateOS is the resident experience operating system behind 1,500+ communities across the US and Canada. Residents get one branded app. Staff get one app. Owners get one invoice.

How is it different from a resident app?

A resident app is a feature. It shows announcements and books the gym. An operating system connects the door, the package room, the PMS and the service marketplace underneath that app.

ElevateOS connects to 50+ hardware and software brands and 7 PMS platforms. Nothing gets ripped out.

Why does a building need one?

The typical community carries 8 to 12 point solutions at $10 to $20 per unit per month. Each one has its own login, its own resident record and its own invoice.

One operating system replaces that stack, then adds income from services, paid amenities, visitor parking and ticketed events. Pricing can start at $0 depending on setup, paired with a revenue share.

Written by

ElevateOS Editorial Team, Product and Operations

Written by the people who deploy ElevateOS in 1,500+ communities across the US and Canada.

Related: All blog posts · Integration catalog · Revenue and revenue share · ElevateOS for owners

See your building run on one app.

Thirty minutes. Your PMS, your hardware, your branding on the screen. See what gets consolidated, what gets connected and what starts paying you back.

Last updated: